Sub-Zero WS30SPHRH, WS30O, 424GOLH, WS30STH, 424GORH Use & Care Guide
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Wine Storage Use & Care Guide
WINE STORAGE
Contents
4 Wine Storage Features
5 Electronic Controls
6 Storage
8 Operation
9 Care Recommendations
10 Troubleshooting
11 Sub-Zero Warranty
Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 4 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero dealer.
Record this information below for future reference.
If your product ever needs attention, be sure to use a
Sub-Zero factory certied service provider recommended
by our customer care center, or select one from our list of
providers available at subzero.com/locator. All factory certied service providers are carefully selected and thoroughly
trained by us.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
2 | Sub-Zero Customer Care 800.222.7820
Thank You
Thank you for your purchase. We look forward to being part of your home for decades to
come. As a third-generation family-owned company, we take a very personal stake in the
preservation of your family’s food. We built our business and our reputation on helping
families serve the freshest food possible.
With your purchase, you receive one of the strongest warranties in the appliance industry.
Take a moment to read the full warranty statement on page 11. It’s also important to
register your Sub-Zero to ensure that you don’t miss out on exclusive owner benets,
such as; assurance that you will be taken care of in the unlikely event that service
becomes necessary during the warranty period, and a proof-of-purchase record in case
of a home insurance claim. You may register by one of the following options:
• Mail in the completed Sub-Zero product registration card.
• Register online at subzero.com/register and create a personalized My Sub-Zero/Wolf
account using the serial number on your product.
• Register by phone by calling Sub-Zero Customer Care at 800-222-7820.
As a Sub-Zero owner, you can count on ongoing support, day in and day out. Our customer care center is available 24 hours a day, seven days a week and staffed by knowledgeable product experts at our factory in Madison, Wisconsin. Should the need arise,
simply call 800-222-7820 and speak with one of our product experts. They will help
troubleshoot any issues you might have.
We are condent this guide will answer your questions about the features, operation, and
maintenance of your Sub-Zero, but if you have additional questions, please contact us at
800-222-7820 or visit us online at subzero.com.
subzero.com | 3
WINE STORAGE FEATURES
Wine Storage Features
FEATURE
1
Product Rating Plate
2
Electronic Control Panel and Display
3
Wine Storage Racks
4
Display Rack
5
Storage Drawers (model 427RG)
6
Full-View Glass Door
7
Home Security System
8
Condenser (behind kickplate or grille)
2
1
4
6
3
5
2
1
8
7
Undercounter model.
8
7
Integrated model with storage drawers.
7
2
1
4
6
3
8
6
3
Built-in model.
4 | Sub-Zero Customer Care 800.222.7820
ELECTRONIC CONTROLS
Control Panel
FUNCTION
Activates or deactivates temperature alarm. An
audible chime indicates temperature is below
32°F (0°C) or 15°F (8°C) above the set temperature.
COLDER
WARMER
LIGHTS
ON/OFF
UNIT
ON/OFF
Adjusts tem per ature in one-degree increments.
Two distinct temperature zones and storage
drawers have separate temperature controls.
Temper atures are preset at 45°F
(13°C), and 39°F (4°C) for storage drawers.
Turns accent lighting on or off.
Turns unit on or off. Turning power off at the
control panel eliminates the need to unplug or turn
power off at the circuit breaker during service or
extended vacations.
(7°C) and 55°F
Display
INDICATOR
Indicates corresponding temperature zone.
BELL ON Illuminates in control panel display when tempera-
ture alarm is activated.
SERVICE Flashes in control panel display if a temperature
problem has been detected, or if condenser needs
to be cleaned.
Control panel and display.
subzero.com | 5
STORAGE
LIGHT
ON/OFF
WARMER COLDER
COLDERWARMER
UNIT
ON/OFF
LIGHT
ON/OFF
58
42
COLDERWARMER
UNIT
ON/OFF
LIGHT
ON/OFF
58
42
Wine Storage
WINE RACKS
The roller-assembly racks with three-quarter extension allow
easy access to 750 ml, half-bottles and magnums. Refer to
the illustration below for proper bottle arrangement. When
storing magnums, the rack above must be removed.
To remove a wine rack, pull out to full extension, tilt up, then
lift up and out. Refer to the illustration below.
The natural cherrywood facing on wine racks can be stained
or replaced with wood to compliment cabinetry. For more
information, refer to the Sub-Zero design guide, visit our
website at subzero.com or contact Sub-Zero customer care
at 800-222-7820.
CAUTION
Remove all bottles from the wine rack before removal.
DISPLAY RACK
Full-size models feature an illuminated display rack. The
display rack is designed for wine to stay in contact with the
cork. Refer to the illustration below.
To remove the display rack, pull out to full extension, tilt up,
then lift up and out.
UNIT
LIGHT
ON/OFF
ON/OFF
COLDERWARMER
42
58
WARMER COLDER
LIGHT
ON/OFF
Display rack.
Bottle arrangement.
Wine rack removal.
6 | Sub-Zero Customer Care 800.222.7820
STORAGE
PEG
Storage Drawers
DRAWER DIVIDER
To remove the divider, pull it forward and release the back
edge from notches in the drawer. Lift up and out. Reverse to
reinstall. Refer to the illustration below.
Drawer divider.
DRAWER REMOVAL
To remove, pull the storage drawer forward until it stops.
Lift the front of the drawer slightly and pull straight out. To
reinstall, place drawer onto the slides, then align the holes at
the front of the drawer with the pegs on the slides. Refer to
the illustration below.
For model 427RG, the upper drawer has a control cable that
must be disconnected before removing the drawer. Refer to
the illustration below.
Storage drawer removal.
Control cable (model 427RG).
subzero.com | 7
OPERATION
Interior Lighting
CABINET LIGHTING
Rope-style lighting is mounted to the top of the cabinet.
Refer to the illustration below. For models with a display
rack, additional lighting is mounted in the control panel
to illuminate the display rack. Cabinet lighting must be
replaced by Sub-Zero factory certied service.
STORAGE DRAWER LIGHTING
Model 427RG | Drawer lighting uses a 25-watt bulb. The
bulb is recessed into the top of each drawer compartment.
To access the bulb, pull the drawer forward until it stops
or remove the drawer. Refer to page 7 for drawer removal.
Refer to the illustration below.
WARNING
Turn power off at the control panel before replacing light
bulbs. Wear protective gloves when handling bulbs.
CABINET
LIGHTING
Sabbath
This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.
To initiate Sabbath mode, while the unit is on, touch UNIT
ON/OFF on the control panel. Touch and hold UNIT ON/
OFF for 10 seconds. This will turn the unit on and lights will
be disabled. To return to normal operating conditions, touch
UNIT ON/OFF.
Cabinet lighting.
RECESSED BULB
Storage drawer lighting.
8 | Sub-Zero Customer Care 800.222.7820
CARE RECOMMENDATIONS
Cleaning
INTERIOR CLEANING
To clean interior surfaces and all removable parts, wash with
a mild solution of soap, water and baking soda. Rinse and
dry thoroughly. Avoid getting water on lights, control panel
and the cherrywood facing on wine racks.
Use a standard glass cleaner to clean the UV-resistant glass
door.
CAUTION
Do not use vinegar, rubbing alcohol or other alcoholbased cleaners on any interior surface.
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with a
soft lint-free cloth. To bring out the natural luster, lightly wipe
surface with a water-dampened microber cloth followed by
a dry polishing chamois. Always follow the grain of stainless
steel.
CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn power off at the
control panel. Wear gloves to avoid injury from sharp
condenser ns.
Models 424G, 424FSG, 427G and 427RG | The condenser
is located at the bottom of the unit, behind the kickplate. To
access, remove the kickplate. Refer to the illustration below.
Model WS-30 | The condenser is located behind the ipup grille. To access, pull out on the bottom edge of the grille
and rotate upward. Refer to the illustration below.
Use a soft bristle brush and vacuum to remove dust and lint
from the condenser. Clean the condenser every three to six
months.
IMPORTANT NOTE: To avoid damaging the condenser,
vacuum in the direction of the ns.
CAUTION
Failure to clean the condenser could result in temperature loss, mechanical failure or damage.
CONDENSER
Condenser (427RG shown).
CONDENSER
Model WS-30.
subzero.com | 9
TROUBLESHOOTING
Troubleshooting
SERVICE INDICATOR
‘SERVICE’ ashes in control panel display.
• Verify condenser is clean.
• Turn unit off at the control panel, then on. If indicator
continues to ash, contact Sub-Zero factory certied
service.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights.
• Door may have been left ajar which has disabled lights
to eliminate excess heat. If lights are out, close door for
one hour. If lights are still out, contact Sub-Zero factory
certied service.
• Cabinet lighting must be replaced by Sub-Zero factory
certied service.
Condensation forms inside unit.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Verify door gasket does not have rips or tears. If it does,
contact Sub-Zero factory certied service.
High temperatures, unit runs excessively or unit giving off
too much heat.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Increased ambient temperatures may cause compres-
sors to run longer.
• If temperature display shows 45° and 55°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
• Unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero factory certied service. For the name of the
nearest Sub-Zero factory certied service, check the
contact & support section of our website, subzero.com
or call Sub-Zero customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 2.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and
service marks of Sub-Zero, Inc. Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appli
ance, Inc. (collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
10 | Sub-Zero Customer Care 800.222.7820
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