Subzero 400-2 SERIES Service Manual
subzero.com 800.222.7820
400
Service Manual
General Information 2
Installation Information 10
General Information
Wine Storage
Wine Storage
(400-
(400-
2
2
)
)
Series
Series
1-2
#3758410 - Revision C - May,2014
IMPORTANT SAFETY INFORMATION
Below are Product Safety Labels used in this manual.
The "Signal Words" used are WARNING or CAUTION.
When reviewing this manual, please note these different Product Safety Labels placed at the beginning of
certain sections of this manual. You must follow the
instructions given in the boxes of the Product Safety
Labels in order to avoid personal injury and/or product
damage.
The sample Product Safety Labels below illustrate the
precautions that should be taken when the signal word
is observed.
INTRODUCTION
This Technical Service Manual has been compiled to provide the most recent service information for 400-2 Series
units. This information will enable the service technician to troubleshoot and diagnose malfunctions, perform necessary repairs, and return a unit to proper operational condition.
The service technician should read the complete instructions contained in this manual before initiating any repairs on
a 400-2 Series unit.
INDICATES THAT HAZARDOUS OR UNSAFE PRACTICES COULD RESULT IN SEVERE PERSONAL
INJURY OR DEATH.
Indicates that hazardous or unsafe practices could
result in minor personal injury, and/or product damage, and/or property damage.
In addition, please pay attention to the signal word
“NOTE”, which highlights information that is especially
important for the topic being covered.
This manual is designed to be used by Authorized Service Personnel only. Sub-Zero Freezer Co., Inc.
assumes no responsibility for any repairs made on Sub-Zero refrigeration units by anyone other than
Authorized Service Technicians.
Information and images contained in this manual are the copyright property of Sub-Zero Freezer Company, Inc.
Neither this manual nor any information or images contained herein may be copied or used in whole or in part
without the express written consent of Sub-Zero Freezer Company, Inc.
© Sub-Zero Freezer Company, Inc, all rights reserved.
TECHNICAL ASSISTANCE
If you should have any questions regarding a Sub-Zero
appliance and/or this manual, please contact:
Sub-Zero, Inc.
ATTN: Service Department
P.O. Box 44988
Madison, WI 53744-4988
Customer Assistance
Phone #: (800) 222 - 7820
Facsimile #: (608) 441 - 5887
Technical Assistance
(For Technicians in Customer’s Homes Only)
Phone #: (800) 919 - 8324
Parts / Warranty Claims
Phone #: (800) 404 - 7820
Facsimile #: (608) 441 - 5886
Service Department e-mail Address:
customerservice@subzero.com
Main Office Hours:
8:00 AM to 5:00 PM Central Time
Monday through Friday
(24/7 Phone Coverage)
Wine Storage
Wine Storage
(400-
(400-
2
2
)
)
Series
Series
General Information
1-5
#3758410 - Revision C - May,2014
Figure 1-2. Serial Tag Layout
Serial Tag LocationControl Panel
Figure 1-1. Serial Tag Location
424G / O 2
2191621
0.0
3.5 1.8 R134a
Jan 2005
Model Number
Serial Number
Manufacture Date
Refrigerant Charge
Total Amps Refrigerant Type
WINE
WARRANTY INFORMATION
This page summarizes the 2, 5 & 12 Year Warranty pro-
vided with every 400-2 Series unit, as well as two special warranties:
• Non-Residential Warranty - Applies to units installed
in non-residential applications.
• Display/Model Home Warranty - Applies to distribu-
tor or dealer display units, and units in model
homes, sold three years after date of manufacture.
Following the warranty summaries are details and notes
about the warranties.
TWO, FIVE & TWELVE YEAR Warranty
• 2 year TOTAL PRODUCT, *parts and labor.
NOTE: Stainless Steel (Classic, carBon & Platinum)
doors, panels & product frames are covered by a 60
day parts & labor warranty for cosmetic defects.
• 5 Year SEALED SYSTEM, **parts and labor.
• 6th - 12th year LIMITED SEALED SYSTEM, **parts
only.
ONE & FIVE YEAR Non-Residential Warranty
(Example: Office, Yacht, etc.)
• 1 Year TOTAL PRODUCT, *parts and labor.
NOTE: Stainless Steel (Classic, carBon & Platinum)
doors, panels & product frames are covered by a 60
day parts & labor warranty for cosmetic defects.
• 5 Year SEALED SYSTEM, **parts only.
ONE & FIVE YEAR Display/Model Home Warranty
(Display units sold three years after date of manufacture)
• 1 Year TOTAL PRODUCT, *parts and labor.
NOTE: Stainless Steel (Classic, carBon & Platinum)
doors, panels & product frames are covered by a 60
day parts & labor warranty for cosmetic defects.
• 5 Year SEALED SYSTEM, **parts only.
Warranty Details
* Includes, but is not limited to the following:
Electronic Control System Components, Fan & Light
Switches, Fan Motors & Blades, Defrost & Drain
Heaters, Defrost Terminator, Drain Pan, Drain Tubes,
Wiring, Light sockets & bulbs, Door hinges, Door
closers & Cams, Compressor Electricals, etc. . .
* Stainless Steel (Classic, Platinum & Carbon) doors,
panels and product frames are covered by a limited 60
day parts and labor warranty for cosmetic defects.
** Includes the following:
Compressors, Condenser, Evaporators, Filter-Driers,
Refrigerant Valve Assembly, Heat-exchangers, All
Tubing that Carries the Freon.
NOTE: Condenser Fan Motors, Freon, Solder and
compressor electricals are NOT
considered sealed
system parts.
Warranty Notes
• All warranties begin at unit's initial installation date.
• All Warranty and Service information collected by SubZero is arranged and stored under the unit serial number, and the customer's last name.
Sub-Zero requests that you have the model and serial
number available whenever contacting the factory or
parts distributor.
• The serial number tag for models 427-2, 427R-2, and
430-2 is located on the bottom side of the compartment
divider, directly behind the control panel. (See Figures
1-1, 1-2) For model 424-2 it is on the upper compartment ceiling (not shown).
MODEL
FREEZER CO., INC.
FREEZER REFRIGERATOR
PRODUCT SERVICE 1-800-222-7820
LISTED HOUSEHOLD
REFRIGERATOR OR FREEZER
MADISON, WI
SERIAL NUMBER
TOTAL AMPS
115Vac, 60Hz, 1 Phase
REFRIGERANT
Loading...