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Use & Care Guide
Use & Care Guide
®
200
SERIES
SERIES
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®
200
SERIES
SERIES
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UB-ZERO
UB-ZERO 200 SERIES
S
Refrigeration
200 SERIES
Table of ContentsUndercounter
Thank you for purchasing your
new Sub-Zero 200 Series unit.
With Sub-Zero, you can rely on
a 50 year tradition of quality and
reliability. The 200 Series brings
together the latest and finest
features in undercounter
refrigeration.
Your Sub-Zero 200 Series unit is
protected by a warranty that is
one of the finest in the industry.
Take a moment to read the
warranty statement on page 14,
and refer to it should service
become necessary.
This Use and Care Guide will
answer most of your questions
about the features, operation and
maintenance of your 200 Series
unit. If you have questions that
are not addressed here, call
800-222-7820.
Features of the 200 Series
Models 245 and 249R . . . . 4
Models 249RP
and 249FF/FFI . . . . . . . . . 5
Using Your Sub-Zero
Temperature
Controls . . . . . . . . . . . . . . . 6
Door Closing . . . . . . . . . . . 7
Operations . . . . . . . . . . . . . 7
Sounds . . . . . . . . . . . . . . . . 7
Icemaker Operation . . . . . . 7
Caring For Your Sub-Zero
Ice Production . . . . . . . . . . 8
Maintenance and
Cleaning . . . . . . . . . . . . . . . 8
Cleaning the
Condenser . . . . . . . . . . . . . 8
Troubleshooting
Guide . . . . . . . . . . . . . . . 10-11
Keeping Food at its Best
Food Storage
Suggestions . . . . . . . . . . . 12
Service For Your Sub-Zero
If You Need Service . . . . 13
Sub-Zero Warranty . . . . . . 14
Light Bulb
Replacement . . . . . . . . . . . 9
Vacation Time . . . . . . . . . . 9
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00 Series Models
00 Series Models
Model 245
Combination Unit
Adjustable
Refrigerator
Control
One-Piece
Interior
Stationary
Glass Shelves
Automatic
Ice Maker
Removable
Ice Bucket
Ventilated
Kickplate
Serial and Model
Number Plate
Adjustable
Freezer Control
Interchangeable
Door Hinge
Door Closer
Four Sided
Magnetic Gasket
Stationary
Door Shelves
Interior
Freezer Light
Model 249R
Combination Unit
Freezer Compartment
(with two cube trays)
Interior
Light
Removable
Wire Shelves
One-Piece
Interior
Ventilated
Kickplate
Serial and Model
Number Plate
Adjustable
Temperature
Control
Door Closer
Interchangeable
Door Hinge
Magnetic Gasket
Door Shelves
Four Sided
Stationary
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Page 5
Model 249RP
All Refrigerator
Model 249FF/ FFI
All Freezer/
Freezer with Icemaker
Serial and Model
Removable
Wire Shelves
Adjustable
Temperature
Controls
One-Piece
Interior
Number Plate
Ventilated
Kickplate
Interchangeable
Door Hinge
Door Closer
Stationary
Door Shelves
Four Sided
Magnetic Gasket
Automatic Ice
Maker (249FFI)
Removable Ice
Bucket (249FFI)
Removable Wire
Shelves
One-Piece
Interior
Light
Interior
Serial and Model
Number Plate
Ventilated
Kickplate
Adjustable
Temperature
Controls
Door Closer
Interchangeable
Door Hinge
Four Sided
Magnetic Gasket
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U
sing your sub-Zero
sing your sub-Zero
Temperature
Controls
The importance of the
installation of your Sub-Zero
cannot be overemphasized. The
proper installation of your unit is
the responsibility of the selling
dealer or installer. Any questions
or problems pertaining to the
installation should be directed to
the selling dealer
Your new refrigerator and/or
freezer was thoroughly inspected
and tested before it was shipped
from the Sub-Zero factory.
During these procedures, the
temperatures were preset to
maintain approximately
38°F(3°C) in the refrigerator
section and approximately 0°F
(-18°C) in the freezer section
(except 249R). If you wish to
make temperature adjustments,
simply turn the control knob so
the indicator lines up with the
desired number.
The higher the number the
colder the temperature (#1 is the
warmest and #7 is the coldest
setting).
For the location of the control,
refer to the model of your Sub-
Zero on pages 4 and 5.
You should be aware it is normal
for these temperatures to
fluctuate slightly, depending on
external influence such as: open
door for extended periods, the
degree of humidity present and
room temperature.
Model 245
The freezer control is located on
the back wall above and right of
the icemaker assembly. The
refrigerator control is situated
left of center at the top of the
refrigerator compartment (see
Model 245 on page 4).
Model 249R
(Manual Defrost)
The control is situated on the
right hand side of the back wall
in the upper freezer com-
partment (see Model 249R on
page 4).
Model 249RP
The control is located on the
right side of the back wall just
below the lower shelf assembly
(see Model 249RP on page 5).
Model 249FF
The control is found at the top of
the freezer on the right side of
the defrost blower assembly (see
Model 249FF on page 5).
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Door Closing Operations Sounds Icemaker
Operation
Model 245
The door on the Model 245 is
equipped with a door closing
cam system to assist in the
closing of the door. As you close
the door, the cam will take over
at approximately the 15 degree
position to assist in the closing
of the door.
Models 249R, 249RP
and 249FF
The refrigerator and freezer
doors are both equipped with a
spring-loaded door closure
mechanism. As the doors are
closed, the door closure engages
at approximately the 15 degree
position to assist the door in
closing and sealing.
Condenser Fan
All undercounter units have one
fan located behind the kickplate
at the base of the unit. On all
undercounter models the fan
operates only only when the
compressor is running.
Evaporator Fan
Models 245 and 249FF
A fan motor is located in the
freezer section on th models
listed above. These fans operate
only when the compressor is
running.
Automatic Defrost
For your convenience, Sub-Zero
has equipped the following
models with an automatic
defrost system: 245, 249RP and
249FF.
NOTE: Model 249R is not
equipped with automatic defrost.
To manually defrost, turn the a
control knob to the off position.
Certain noises may be evident
with normal operation of the unit.
Surrounding acoustics like walls,
floors and cabinets may affect the
sound level of your unit.
A gurgling sound or running
water sound may be evident as
the refrigerant circulates through
the tubing.
During the icemaker cycle, you
may hear the sound of ice
dropping into the bucket or the
solenoid valve while refilling the
icemaker with water.
During the freezer defrost, you
may hear crackling and/or
sizzling as the heat from the
defrost element clears the frost
from the freezer coil and water
runs into the defrost water pan.
While the compressor is in
operation, a slight hum might be
evident. During the startup and
shutdown of the compressor,
some vibration may occur lasting
only a few seconds.
Models 245 and 249FFI
The icemaker in Models 245 and
249FFI is fully automatic and
has been factory pretested. To
put into operation, it requires
only a connection to the house
water supply.
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C
CAUTION
aring for your sub-Zero
aring for your sub-Zero
Ice Production
Models 245 and 249FFI
The level of ice in the ice
container is controlled by an ice
level arm. When the containers
are filled with ice, the ice level
arm senses the level and shuts
down the icemaker. As ice is
used, the level drops and the
level arm signals the icemaker to
restore ice production.
The icemaker is designed to
produce a more than adequate
supply of ice for normal family
consumption. the length of time
between ice harvest cycles will
vary depending on load
conditions, door openings and
ambient room temperatures. On
the average, you can expect a
harvest of ice every two hours.
If ice is not used regularly, it
will tend to fuse together. To
avoid this, empty the ice
container periodically.
NOTE: To shut off icemaker, lift
icemaker stop arm to the up or
off position. See illustration.
Automatic Icemaker
Maintenance
and Cleaning
For maintenance and
cleaning, the circuit
breaker to the refrigerator
should be shut off and
protective gloves worn.
For general cleaning of the
refrigerator and freezer interior
surfaces and removable parts,
wash with a mild solution of
soap and water to which a small
amount of baking soda has been
added. Rinse and dry
thoroughly. Avoid getting water
on lights and/or control dial.
To insure proper performance,
the cleaning of your unit’s
condenser is required.
Cleaning the
Condenser
To expose the condenser,
remove the kickplate at the base
of the unit. To do this, remove
the screws located at each corner
of the kickplate.
Use a "soft" bristle brush and
vacuum hose to remove the
accumulation of dust and lint
particles on the condenser.
IMPORTANT NOTE: Failure
to properly clean this area could
result in temperature lost and/or
possible mechanical failure of
the refrigerator and/or freezer.
IMPORTANT NOTE: This
should be performed every 3 to 6
months under normal use and
living conditions.
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Cleaning the Condenser
Page 9
CAUTION
Light Bulb
CAUTION
Replacement
Vacation Time
Always shut off the circuit
breaker to the unit and
wear protective gloves
when replacing light bulbs.
Model 245
To replace the refrigerator light
bulb (25 watt), remove upper
shelf and pull control knob off.
Grip refrigerator control diffuser
firmly on top and bottom and
snap out of position. The light
bulb is now accessible.
To replace the freezer light bulb
(25 watt), pull control knob off.
Grip freezer control diffuser
firmly on top and bottom and
snap out of position. The bulb is
now accessible.
To reinstall, reverse procedure.
Model 249R
The light bulb (25 watt) is
located beneath the freezer
evaporator and is accessed by
reaching up underneath behind
the right hand side of the freezer
section. Unscrew and replace.
Model 249RP
The light bulb (25 watt) is
accessible by removing three
screws which anchor the light
bracket. Remove bracket and
reach behind the light diffuser
and unscrew bulb.
To reinstall, reverse procedure.
Model 249FF
The light bulb (25 watt) is
mounted behind the left side of
the blower fan assembly at the
top of the back wall of the
freezer. Unscrew and replace.
For short vacations: Remove all
perishable items. Shut off the
icemaker. See Icemaker
Operation on page 7. Do not
change the settings of your
controls.
For extended vacations: The
control(s) to your refrigerator or
freezer should be shut off.
Empty all contents in the
refrigerator/freezer and wash,
rinse and dry interior of unit.
Vacant homes: If for any reason
this unit is put into service on a
temporary basis and later shut
off, the control(s) to the
refrigerator or freezer should be
shut off.
For extended vacations or vacant
homes, you should block door(s)
open slightly. About one inch, so
fresh air can circulate and keep
interior dry. You should also
turn off power to the unit or
loosen light bulb(s).
The moisture developed
during even the shortest
amount of running time
could attack the metal parts
if the doors are left closed
after shutting down. Be
sure the doors are blocked
open after any operation.
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T
roubleshooting Guide
roubleshooting Guide
If you think that your
refrigerator is not operating
properly, check the following
before calling your Sub-Zero
Factory Authorized Service
Center or dealer. This guide may
save you time and the expense of
a service call.
If refrigerator/ freezer is
not operating:
• Is there electrical power to
equipment?
• Is home fuse blown or circuit
breaker off?
• Is refrigerator/freezer control
on?
• Is condenser clean?
• Has door been left open? Be
sure no foods are obstructing
proper door closing.
• If still not running, unit may
be in defrost; wait 30 minutes
to see if unit will restart.
If refrigerator/ freezer is
warmer than usual:
• Check control for proper
setting.
• Has door been left open too
long?
• Have you recently added a
large quantity of food?
• Is condenser behind grille
clean?
If refrigerator/ freezer
runs too much:
• Is condenser behind grille
clean?
• On hot days and warm room
ambients, the motor runs
longer.
• Have doors been open for
extended times or large
amounts of food added?
If refrigerator/ freezer is
frosted up:
• Have the doors been left open?
• Are doors closing and sealing
properly?
If you hear unusual
noises:
• These may be normal
operating sounds (see page 7).
If condensation forms
inside the unit:
• This is normal during high
humidity and frequent door
openings.
• Are doors closing and sealing
properly?
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If condensation forms on
the outside:
• It is possible during periods of
high humidity that some
condensation could appear.
This condition will subside
when humidity levels drop. If
condensation is excessive,
contact your Sub-Zero Factory
Authorized Service Center.
• Be sure doors are closed and
gaskets are sealing.
If it is too hot around
freezer compartment:
• Clean condenser.
If there is odor in the unit
and ice:
• Completely clean the unit.
• Cover foods tightly.
If light bulb needs
replacing:
• Turn off circuit breaker to
unit, wear gloves to protect
against glass (see page 9).
If you hear occasional
buzzing:
• Is water supply connected to
icemaker and turned on?
If you need service:
• Please have model and serial
number available.
• Call your nearest Sub-Zero
Authorized Service Center. For
the name of a local
Sub-Zero Authorized Service
Center, contact your dealer
or Sub-Zero Freezer Company
at 800-222-7820, write P.O.
Box 44130, Madison, WI
53744, or e-mail us at
customerservice@subzero.com.
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K
Food Storage
Suggestions
eeping food at its best
eeping food at its best
Shelf life of fresh foods varies
depending on how fresh it is
when you buy it. To keep your
food fresher longer, follow the
recommended storage tips.
• Vegetables: Wash vegetables
in cool water and drain. Store
in air-tight containers or
plastic wrap. Vegetables do
well in high-humidity storage.
• Fruits: Wash and dry fresh
fruits. Store more aromatic
fruits in plastic bags. Fruits do
well stored in low humidity.
• Prepackaged Meats: Store in
original packaging. After
opening, rewrap tightly in
plastic wrap or aluminum foil.
• Fresh Meats, Fish and
Poultry: Remove store
wrappings, then rewrap in
plastic wrap, foil or waxed
paper and refrigerate
immediately.
• Eggs: Store eggs unwashed in
their carton or a portable egg
tray. Use within 2 weeks.
• Milk, Cream, Cottage Cheese:
Keep carton closed. Store on
refrigerator shelf and use
within 5 days.
• Cheese: Store in original
packaging until ready to use.
After opening, rewrap tightly
in plastic wrap or aluminum
foil.
• Freezer Storage: Wrap foods
in material designed for frozen
food storage. The wrap must
seal out air and moisture. Do
not refreeze thawed meats.
• Ice Cream: The firmness of
the ice cream will depend on
its cream content. Higher
quality ice creams usually
have a higher cream content
requiring colder freezer
temperatures to maintain their
firmness. Soft ice cream is not
always an indication of a
temperature problem.
Make sure your refrigerator and
freezer doors close freely and
completely. Overloading will
affect temperatures inside the
unit. Do not fill your freezer
with large quantities of unfrozen
foods expecting them to "fast
freeze". Give the freezer ample
time to circulate cold air around
unfrozen items before adding
additional items.
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• Leftovers: Let cool and cover
tightly with plastic wrap or
foil. Airtight plastic containers
work well to prevent drying
out and odor transfer.
Page 13
S
If You Need
Service …
ervice for Your Sub-zero
ervice for Your Sub-zero
This Use and Care Guide
gives you the tools necessary to
preserve food at optimum
quality in your Sub-Zero unit.
Keep doors closed as much as
possible whenever the unit is
operating.
If you think that your refriger-
ator is not operating properly,
refer to the Troubleshooting
Guide on pages 10-11 before
calling for service.
If you do need service, have the
model and serial number when
you call.
On undercounter models 245,
249R, 249RP and 249FF, the
serial number is found on the
inside cabinet liner at the top;
open the door to read.
Call your nearest Sub-Zero
Factory Authorized Service
Center, your dealer or Sub-Zero
Freezer Company at 800-222-
7820, write P.O. Box 44130,
Madison, WI 53744, or e-mail
customerservice@subzero.com.
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Sub-Zero Freezer Company Products
Limited Warranty
RESIDENTIAL USE ONLY
Full 5 Year Sealed System Warranty and Limited 6th Through 12th Year Warranty
on the Sealed System and Full 2 Year Warranty on Total Product
Full Five Year Sealed System Warranty
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any
components that prove to be defective in materials or workmanship in the sealed system. The sealed system consists of the
compressor, condenser, evaporator, drier and all connecting tubing.
Full Two Year Warranty*
For two years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any
part of the product which proves to be defective in materials or workmanship.
Limited 6th Through 12th Year Warranty
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all parts that prove to
be defective in materials or workmanship in the sealed system (parts only). The sealed system consists of the compressor,
condenser, evaporator, drier and all connecting tubing.
Terms Applicable To Each Warranty
All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory authorized service
centers, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business hours. This
warranty applies only to products installed for normal residential use. Details regarding a non-residential warranty are available
upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or
the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence,
accident or improper use, maintenance, installation, service or repair, including but not limited to improper removal and
reinstallation (whether in the unit or at a remote location) of the condensing unit.
The remedies described above for each warranty are the only ones which Sub-Zero will provide, either under these
warranties or under any warranty arising by operation of law. Sub-Zero will not be responsible for any consequential or
incidental damages arising from the breach of these warranties or any other warranties, whether express, implied or
statutory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights which
vary from state to state.
To receive parts and/or service and the name of the Sub-Zero factory authorized service centers nearest you,
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service Department,
P.O. Box 44130, Madison, Wisconsin, 53744-4130, call (800) 222-7820 or e-mail us at customerservice@subzero.com.
* Stainless Steel (Classic, Platinum & Carbon) doors, panels and product frames are covered by a limited 60 day parts
and labor warranty for cosmetic defects.
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®
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®
Sub-Zero Freezer Company, Inc. 4717 Hammersley Road Madison, Wisconsin 53711 (800) 222-7820 or (608) 271-2233
200 UCG 3758377 1/04
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