G19 12V/24V Jump Starter
User Manual
Thank you for choosing Suaoki 12V/24V Jump Starter.
Please take some time to familiarize yourself with the instructions
before trying out this product. You may need to keep this manual for
future reference.
Main Features
SUAOKI G19
1. Intelligently detect the voltage of your car battery
2. Jump start both 12V and 24V car
3. Charge your electronic devices
4. LED illumination for emergency situation
Product Overview
B
A
C
I
D
E
F
I
J
H
G
EN-1
A - USB Output Port B - Power Indicator Light
C - Master Button D -12V Indicator Light
E - 12V Forced Start Button F - Input Port
G - LED Flashlight H - 24V Forced Start Button
J - 24V Indicator Light
Notice
1. DO NOT use this product to start a car when the product is still hot
or when there is not enough battery left in the product. More than 75%
of remaining battery is needed to start a 24V vehicle and more than
50% is needed to start a 12V vehicle.
2. Disconnect the battery clamp from the vehicle immediately after
every starting attempt.
3. DO NOT use the jump starter to start the car in high frequency.
Allow at least 30s of resting time before jump starting a car again.
4. DO NOT charge the product immediately after use or while it is still
hot.Make sure the temperature is between 0°C and 40°F when charging.
5. Please charge the jump starter at least once a month to extend
battery life.
6. DO NOT allow the metal teeth of the red clamp to touch the metal
teeth of the black clamp.
7. Please keep this product away from children.
8. Please DO NOT disassemble this product.
9. Please store and charge the jump starter at a dry and well-ventilated
place. Keep it away from corrosive, flammable and explosive materials.
10. DO NOT expose this product to extreme environment where the
temperature and humidity is high.
11. Never burn or incinerate this product because it may explode and
generate toxic fumes and other potentially harmful chemicals.
12. Never insert foreign objects into any input or output ports,
because it may cause short circuit which will damage the battery and
even cause fire and personal injury.
EN-2
Instruction
How to read the power indicator light?
1. Check the remaining power level
Press the master button to activate the lights.
There are 4 indicator lights in total to display the amount of battery
power left. See the chart below to understand how the No. of lights
and battery level corresponds:
No. of lights 1 light 2 lights 3 lights 4 lights
Battery level 25% 50% 75% 100%
2. Check the current charging status
The indicator light will flash one by one when the jump starter is being
charged. A solid light means a fully charged battery level. For
example, when 2 lights are illuminated and a third is blinking, that
means the unit is between 50%-75% charged. Once the third light
stops blinking the unit is 75% charged.
The 4 indicator lights will be off when the jump starter is fully charged.
How to read the voltage indicator light?
When the 12V or 24V indicator light is on, you could start the engine.
When the 12V and/or 24V light(s) flash(es), you need to decide the
voltage of your car battery manually and force start the engine. For
more details, please refer to the following chart.
Voltage Output
Vb≤4.5V NO
4.5V≤Vb
≤V
V≤Vb≤
13.5V
Voltage Indicator Light
12V indicator light
flashes
12V indicator light
is on
12V indicator light
is on
EN-3
Meaning
The voltage of 12V
battery is too low
You can start the
12V
engine now
The 12V vehicle can
NO
start by itself
13.5V≤Vb
≤14.5V
12V and 24V indicator
light flash alternately
NO
Blind area-It cannot
identify the voltage
of vehicle’s battery
14.5V≤Vb
24V indicator light
The voltage of 24V
NO
≤16V
14.5V≤Vb
flashes
24V indicator light
battery is too low
You can start the
24V
≤16V
V*2≤Vb
is on
24V indicator light
NO
is on
engine now
The 24V vehicle can
start by itself
V - the voltage of jump starter; Vb - the voltage of vehicle’s battery
How to charge the jump starter?
Both the power charger adapter and the car charger can charge the
jump starter.
Charge with adapter
1. Insert the adapter into the household socket.
2. Insert the other end into the input port of the jump starter.
Charge with car charger
1. Plug the car charger into the 12V cigarette lighter on your vehicle.
2. Insert the other end into the input port of the jump starter.
EN-4
Note:
DO NOT use the car charger on a 24V car.
Failure to fully charge this product may be caused by prolonged
storage. Battery capacity could be restored by fully discharge this
product using USB output port and then fully charge it. Repeat this
discharge/charge cycle for several times.
How to charge electronic device?
5V U SB - 2.4 A
Use the USB cable to connect the jump starter and your device.
Turn on the jump starter by pressing the master button. Power
indicator lights will show the battery level of the jump starter. The
Power indicator lights will turn off by themselves after 5 seconds of
inactivity. To check the indicator lights again, you need to press the
master button.
EN-5
How to use the LED flashlight?
1. Double-click the master button to turn on the flashlight.
2. Single-click the button to change the flashlight mode in sequence:
Strong →Strobe →SOS →Off.
How to start a 12V/24V vehicle?
1. Check the remaining power. Make sure that the residual capacity
of the jump starter is more than 75% when you are going to start a
24V vehicle, or more than 50% when you are going to start a 12V
vehicle.
2. Connect the red clamp to the positive polarity(+) of the car
battery and black clamp to the negative one(-). If 12V or 24V
indicator light is solidly on, you can move on to step 3. If 12V
and/or 24V light(s) flash(es), follow the guidance in the ‘Manual Force
Start’ section.
3. Start the engine.
4. Remove the clamps from the car battery immediately after use.
1 2
RED: " + "
BLACK: "-"
3
EN-6
4
Manual Force Start
NOTE: There is no short circuit protection under manual force start
mode. Please make sure that the battery clamps are connected
correctly.
1. Disconnect the clamps from the battery of your vehicle.
2. Confirm the voltage of your vehicle.
1) If the voltage of your vehicle is 12V, you need to hold the FORCED
START 12V button for 5 seconds. The 12V indicator light will be on.
The jump starter would now supply 12V output.
2) If the voltage of your vehicle is 24V, you need to hold the FORCED
START 24V button for 5 seconds. The 24V indicator light will be on.
The jump starter would now supply 24V output.
Move on to the next step within 45 seconds. Otherwise, the jump
starter will cut off the output automatically.
3. Connect the red clamp to the positive polarity(+) of the car battery
and the black clamp to the negative one(-).
4. Start the engine.
5. Remove the clamps from the battery of your vehicle. The 12V and
24V indicator lights will keep flashing until the clamps are removed.
EN-7
Intelligent Protection
1. 12V / 24V Short Circuit Protection
Short-circuit situations
Short-circuit the red
and black clamps
when the jump
starter is off.
Short-circuit the red
and black clamps
when the power
indicator light is on.
Short-circuit the red
and black clamps
when LED flashlight
is on.
Short-circuit the red
and black clamps
when you are using
the USB port to charge
electronic devices.
Effects
No effects
Short circuit protection
YES
Short-circuit the red
and black clamps
before holding
FORCE START
12V/24V button.
Short-circuit the red
and black clamps
after you have
pressed the FORCE
START 12V/24V
button.
12V/24V indicator lights
flash alternatively. After
several seconds, the
jump starter would turn
off by itself.
NO
When would short circuit happen?
When the teeth of red clamp are connected to the teeth of the black
clamp.
EN-8
When the red and black clamps are reversely connected to the
polarities of car battery.
When the clamps are loosely connected to the car battery.
2. USB Output Short Circuit Protection
If the USB output port is shorted, all four power indicator lights would
flash. The jump starter will cut off the output and built-in buzzer
will beep. After 3 seconds, buzzer will stop beeping and the jump
starter will turn off by itself. This may be caused by abnormal /
damaged cables or charging devices. Identify where the problem
comes from and rectify it before turning on the jump starter again.
3. USB Over-current Protection
If USB port supplies excessive current, all four power indicator lights
would flash. The jump starter will cut off the output and built-in
buzzer will beep. After 3 seconds, buzzer will stop beeping and
the jump starter will turn off by itself. This may be caused by
abnormal/damaged cables or charging devices. Identify where the
problem comes from and rectify it before turning on the jump starter
again.
4. Over Temperature Protection
A. If the temperature of the jump starter’s battery exceeds 55°C/131°F
while it is being charged, over temperature protection would be
activated. The charging will be stopped, however, the power
indicator light would be on, showing that the jump starter is being
charged normally.
B. If the temperature of the jump starter’s battery exceeds 55°C/131°F
when it is being used, over temperature protection would be activated.
The red power indicator light would flash and the built-in buzzer
would beep. 3 seconds later, buzzer would stop beeping.
EN-9
5.
Built-in Software Under-Voltage and Over-Voltage Protection
A. Built-in software under-voltage protection: If the voltage of the
battery cell is less than 3.1V, the output will be cut off. Please
recharge the jump starter.
B. Built-in software over-voltage protection: If the voltage of the battery
cell exceeds 4.17V while charging, the charging will be stopped.
Please disconnect the adapter from the jump starter.
6. Other protections/problems & corresponding indicator
lights
A. Low voltage protection: Red power indicator light flashes.
B. Reverse charging protection: 12V/24V indicator light flashes after
starting a vehicle.
C. Poor contact while charging: 12V/24V indicator lights flashes
when the adapter is plugged into a socket. You may need to adjust
the tip inside DC plug and re-connect the adapter with the socket.
D. Reverse Polarity Protection: 12V/24V indicator lights flash
alternatively. The built-in buzzer would keep beeping until the clamps
are connected correctly.
Product Parameter
Model: G19
Battery Capacity: 24000mAh/88.8Wh
Input: 15V/2A
USB Output: 5V/2.4A
Start Output Voltage: 12V/24V
Start current: 500A-12V,250A-24V
Peak current: 1000A-12V; 500A-24V
Working Temperature: 0~60°C
Storage Temperature: -20~70°C
Relative temperature: ≤90%
Atmospheric pressure: 85~106Kpa
EN-10
Accessories
1 x Suaoki 12V/24V Jump Starter
1 x Car Charger
1 x Adapter
Warranty
The Suaoki 12V/24V Jump Starter is covered by Suaoki warranty for
12 months from the date of purchase.Please email
support@suaoki.com with your order number for technical assistance
and warranty claim.
Contact US
Website: www.suaoki.com
E-mail: support@Suaoki.com
For any inquiries or comments concerning our products, please send
an email to support@suaoki.com, and we will respond to you as soon
as possible.
EN-11
MADE IN CHINA
Web: www.suaoki.com
E-mail: support@suaoki.com
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