Stuart Turner techflo qt, U3.3 bar Twin, U2.3 bar Single, U2.3 bar Twin, U3.3 bar Single Installation, Operation & Maintenance Instructions Manual

Installation, Operation & Maintenance
Instructions

Please leave this instruction booklet with the owner as
it contains important guarantee, maintenance and safety
information

Read this manual carefully before commencing installation.

This manual covers the following products:

U2.3 bar Single

Pt. No. 49082

U2.3 bar Twin

Pt. No. 49080

U3.3 bar Single

Pt. No. 49083

U3.3 bar Twin

Pt. No. 49081

FOR POSITIVE OR NEGATIVE HEAD APPLICATIONS

CE compliant product

- 2 -

PRODUCT DESCRIPTION

Electric motor driven single or twin ended centrifugal pump, complete with an automatic
control system, consisting of flow switches and electronic controls.

APPLICATION

Techflo qt pumps are suitable for positive or negative head installation conditions. The
pumps are designed for whole house pressure boosting applications in vented stored water
systems. Inlet pressures to the pump and ambient temperatures must not exceed the
values given in the technical specifications.

 This pump set must not be used for any other

application without the written consent of Stuart
Turner Limited and in particular, MUST NOT be
connected directly to the mains water supply.

 This appliance can be used by children aged from

8 years and above and persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not
be made by children without supervision.

 Children should be supervised to ensure that they do

not play with the appliance.

Please read installation details carefully as they are intended to ensure this product
provides long, trouble free service. Failure to install the unit in accordance with the
installation instructions will lead to invalidation of the warranty.

STORAGE

If this product is not to be installed immediately on receipt, ensure that it is stored in a dry,
frost and vibration free location in its original packaging.

CONTENTS Page

Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Pre-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Facts - read before commencing installation . . . . . . . . . . . . . . . . . . . . 5

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pump Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Electrical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Technical Specifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Cont ...

CHECKLIST

Item

Description Qty

Item

Description Qty

Pump 1 Outlet hose only 2 (1)
Inlet hose with isolating valve 2 (1)

A

B

C

Your product may vary slightly from the picture above.
The quantities shown above are for twin pumps, (single pumps are shown in brackets).

Fig. 1

(Twin pump shown)

22 mm isolation valve
(non restrictive) (not
supplied).
To allow easy service
of pump

22 mm inlet pipework

22 mm inlet pipework

22 mm outlet pipework

A

B

B

C

IMPORTANT: With the
pump removed from its
packaging check for any
damage prior to installation.
If any damage is found
contact Stuart Turner Ltd
within 24 hours of receipt.

Strainer

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Cont ...

PRE-INSTALLATION ASSEMBLY

The pump as supplied requires some installer assembly.

1. Remove the two red transportation caps by unscrewing; these can be discarded
(Fig. 2).

2. Check to ensure the ‘O’-rings are in position inside the large plastic nut on the top of
the pump.

3. Lift the ‘H’ frame assembly and gently push the threaded area at the bottom onto the
plastic nut.

4. Rotate the plastic nut anti-clockwise (viewed from the top). Ensure the plastic nuts are
tightened evenly on twin pumps.

5. Fully tighten by hand.

6. Fit the sealing washer and hand tighten the pressure vessel (Fig. 3). Care must be
taken when fitting the pressure vessel not to cross-thread on assembly.
Do not overtighten the pressure vessel.

Fig. 2

Pressure
vessel

Sealing
Washer

Fig. 3

‘H’ assembly

Transportation
cap

‘O’-ring

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Cont ...

1 READ BEFORE COMMENCING PUMP INSTALLATION

A. Water storage capacity.

1.11 The hot and cold water storage capacity must be sufficient to meet the flow rates
required by the pumped equipment and any other water using fittings and
appliances, which may be operated simultaneously.

1.12 Ensure the pump is primed as described in the priming section before starting,
damage to the shaft seal will result otherwise. See Section 5 - Commissioning.

B. Water temperature

The water entering the pump must be controlled as follows:

1.13 The maximum allowable water temperature is 65

o

C.

1.14 The minimum allowable water temperature is 4

o

C.

1.15 DO NOT fit a pump if the hot water is heated via a method whereby the water
temperature cannot be controlled, such as solar or solid fuel you must consult the
PumpAssist team on 0844 98 000 97.

C. Pipework - General

1.16 Secure pipework: Ensure pipework to and from pump is independently
supported & clipped to prevent forces being transferred to inlet and outlet
branches of pump.

1.17 Flux: Solder joints must be completed and flux residues removed prior to pump
installation (flux damage will void any warranty).

1.18 Pipework design: Care should be taken in the design of pipework runs to
minimize the risk of air locks e.g. use drawn bends rather than 90

o

bends.

1.19 DO NOT introduce solder flux to flexible hoses, pumps or pump parts
manufactured from plastic.

1.20 DO NOT allow contact with oil or cellulose based paints, paint thinners or
strippers, acid based descalents or aggressive cleaning agents.

1.21 DO NOT install a non-return valve, or devices which contain non-return
valves, in the suction (inlet) pipework to the pump. The pump must be free
to vent to the supply tank at all times.

1.22 DO NOT bend the flexible hoses beyond 30

o

. They must be installed as

straight as possible.

1.23 DO NOT connect this pump to the mains supply or fit in an unvented

system.

D. Plumbing & Electrical Installation Regulations

1.24 The plumbing installation must comply with “The Water Supply (Water Fittings)
Regulations 1999” and “BS 6700” building regulations.

1.25 The plumbing installation must be installed by a qualified person.

1.26 The electrical installation must be carried out in accordance with the current
national electrical regulations.

1.27 The electrical installation must be installed by a qualified person.

E. Pressure vessel

1.27 Pressure vessel is charged at the factory see Section 6 - Maintenance for
details.

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Cont ...

2 LOCATION - GENERAL

2.11 Access: For emergencies and maintenance the pump must be

easily accessible.

2.12 Protection: The pump must be located in a dry position, frost free and
protected from freezing, particularly when installed in a loft (not
recommended).

2.13 Ventilation: Ensure an adequate air flow to cool the pump. Separate
the pump from other appliances that generate heat. An 80 mm (3 “) air
gap must be maintained around the pump.

2.14 Safety: The motor casing can become very hot under normal
operating conditions. Care must be taken to ensure it cannot be
touched during operation.

2.15 Water retention: If possible site the pump in a location where in the
unlikely event of a water leak, any spillage is contained or routed to
avoid electrics or areas sensitive to water damage.

2.16 Static inlet pressure: Before deciding where to position the unit, check to
ensure the static inlet head of water above the pump (Figs. 4 & 5), does not
exceed the maximum permitted limits.

2.17 Pump position: The pump must be positioned on its anti-vibration mounting
feet and as close to the water source as possible.

2.18 Ambient temperature: The pump must be sited in a location where the maximum
ambient temperature does not exceed 40

o

C.

2.19 Pipework: For optimum performance pipework MUST be 22 mm. Pipework
should only reduce to 15 mm when entering terminal fitting.

2.20 Static outlet pressure: The static outlet head must also be within the maximum
requirement, see Figs. 4 & 5.

2.21 Noise: The anti-vibration mounting feet and flexible hoses which are supplied
as standard, as a precaution to reduce noise transmission, however care must
be taken when mounting the pump that any noise is not amplified through loose
panels or pipework. Do not screw down the pump.

2.22 Flexible hoses: Use only Stuart Turner supplied hoses.

2.23 Isolating valves: Separate isolating valves (non restrictive) must be fitted to
allow easy pump service.

2.24 Pump location: The pump location must be at floor level next to the hot water
cylinder or a level that is below the secondary tapping that feeds the pump. This
will ensure the pump has access to an air free water supply which is important for
trouble free operation (Figs. 4 & 5).
Pump location is also dependent on limitations of the static inlet and outlet heads
of the installation. For guidance on limitations and recommended location,
consult the following relevant section for water installation.
Either end of the pump is suitable for hot or cold water.

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Cont ...

2 LOCATION - SINGLE PUMP

2.25 The cold water supply: Must be a DEDICATED AIR FREE supply via a tank
connector, and must be positioned at a slightly lower level (25 mm minimum) than
the feed pipe to the hot water cylinder.
Do not connect to the mains.

Positive Duty Single Pump System

Fig. 4

Static outlet Pressure

Max. 6 m

Max. inlet head 6 m

Min. inlet head 0.5 m

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Cont ...

2 LOCATION - TWIN PUMP

2.26 Hot water cylinder or storage tank: When a hot water cylinder or storage tank
is used, ensure the pipework size from the cold water storage to the hot water
storage is of adequate size and a minimum of 22 mm.

2.27 Hot water supply: The pump must be supplied with a dedicated feed direct
from the hot water cylinder or storage tank, ensuring an air free connection to the
cylinder, which can be made by one of the methods shown in Fig. 6. We
recommend the use of the Stuart flange TE Part No: 27800 or the Stuart
flange SE Part No: 27900.

2.28 Expansion pipe: When the method of connection is to be made via the
expansion pipe, the cold water storage cistern should be at least 1 metre above
the top of the hot water cylinder.

2.29 Location: The pump must, for optimum performance, be sited as close as
possible to and never more than 4 metres from the HOT WATER cylinder. The
pump should always be sited BELOW the HOT WATER take-off from the cylinder.

Positive Duty Twin Pump System

Fig. 5

Fig. 6

G 1 Stuart flange
top entry (TE) (Part
No. 27800) with
22 mm pipework to
pump.

Factory installed G ¾
secondary tapping with
22 mm pipework to pump.

or
Side mounted Stuart
flange side entry (SE) (Part
No 27900) with 22 mm
pipework to pump.

Static outlet Pressure

Max. 6 m

Max. inlet head 6 m

Min. inlet head 0.5 m

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Cont ...

3 PUMP CONNECTIONS

 Do not use stainless steel, chrome or nickel plated pipe with the

flexible hose push-in plumbing connections.

 Do not introduce solder flux into the joint or surrounding area as

connectors will be attacked and may fail and void warranty.
All solder joints should be completed and flux residues removed
before final connection to push-in connections, on the flexible hose.

 Do not allow contact with oil or cellulose based paints, paint

thinners or strippers, acid based descalents or aggressive cleaning
agents.

 Never operate pump with inlet and/or outlet isolating valves in the

closed position. Damage will occur!

3.11 Hose to pump: Inlet - use hoses supplied with isolating valves built-in for the
inlets, push home onto the pump connections to a depth of 33 mm ensuring the
strainers are in place.
Outlet - use hoses suppled with no isolating valves and follow same process.

3.12 Hose to pipework:

1. These plastic push-in connectors, must only be connected with the following:
a) 22 mm diameter copper pipe to BS EN 1057 - R250 (half hard) - Table 3.
b) 22 mm plastic pipe to BS 7291 part 1 and part 2 (Table 1), or part 3
(Table 1) plus internal support sleeve*.
* The internal bore of the plastic pipe must be supported against collapse
with the pipe manufacturers recommended support sleeve (pipe insert).
c) Appropriate plumbing fittings that are compatible and will provide a water
tight connection.
Ensure the pipe is free from all score marks and deformities in the area of the
insertion depth (Fig. 7) and cut the pipe square removing all burrs and sharp
edges to prevent damage to the sealing ‘O’-ring.

2. Prior to inserting pipe into fitting mark the insertion depth on the wall of the
pipe with a soft pencil at a distance of 33 mm from the end to be inserted.

Fig. 7

Pencil
mark

Insert depth

33 mm

22 mm Pipe

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Cont ...

3. Check in the mouth of the fitting that ‘O’-ring, nylon washer and collet are in
position.

4. Push pipe firmly into fitting, until pencil mark is level with the top of the collet
and the pipe stop resistance is felt. Pull on pipe to check it is secure and
correctly fitted.

5. To break the joint, push pipe firmly into fitting, hold collet down and gently
remove pipe. If the system has been filled with water care should be taken
to isolate pump and towels used to absorb spilled water.

3.13 Typical Low Level Installation: In certain installations it may be necessary to
install a 90° bend on the inlet or outlet connections of the pump before the
flexible hose to accommodate a low level installation. For this purpose use a
22 mm stem elbow (not supplied).

If you have any concern either about using push-in fittings or should the joint
leak on final test isolate the water supplies and contact PumpAssist on
0844 98 000 97.

Fig. 8

Body

Collet

Washer

‘O’-Ring

Pipe Stop

Hose

Isolating Valve

Fig. 9

Inlet

Outlet

22 mm stem elbow

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4 ELECTRICAL INSTALLATION / EARTHING

4.11 Regulations: The electrical installation must be carried out in
accordance with the current national electrical regulations and installed
by a qualified person.

4.12 Safety: In the interests of electrical safety a 30 mA residual current
device (R.C.D. not supplied) should be installed in the supply circuit.

This may be part of a consumer unit or a separate unit.

4.13 Before starting work on the electrical supply ensure power supply is
isolated.

4.14 DO NOT allow the supply cord to contact hot surfaces, including the
motor shell, pump body or pipework. The cord should be safely routed
and secured by cable clips.

4.15 Adjacent pipes: Adjacent suction and delivery pipes should be fitted with
earthing clamps to BS 951 in accordance with current regulations (Fig. 10).

4.16 Earthing: This appliance must be earthed via the supply cord, which must be
correctly connected to the earth point located in the terminal box.

4.17 Pipework: Copper or metallic pipework must have supplementary earth bonding
where the continuity has been broken by flexible hoses or plastic components.

4.18 Additional earthing: Certain installations may require additional earthing
arrangements such as equipotential bonding. Reference should be made to the
relevant regulations concerning this subject to ensure compliance.

4.19 Connections: The pump must be permanently connected to the fixed wiring of
the mains supply using the factory fitted supply cord, via a double pole switched
fused spur off the ring main and NOT connected to the boiler or the immersion
heater circuits.

4.20 Wiring of connection unit:

WARNING: This appliance must be earthed.

The wires in the mains lead are coloured in accordance with the following code:
Green and Yellow: Earth Blue: Neutral Brown: Live
As the colours of the wires in the mains lead of this appliance may not correspond
with the coloured markings identifying the terminals in your connection unit
proceed as follows:
The wire which is coloured green and yellow must be connected to the terminal

in the connection unit which is marked with the letter E or by the earth symbol:

or coloured green or green and yellow.

Fig. 10

Diagram of
earth continuity
connections

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Cont ...

The wire which is coloured blue must be connected to the terminal which is
marked with the letter N or coloured black.
The wire which is coloured brown must be connected to the terminal which is
marked with the letter L or coloured red.

4.21 Fuses: The following fuse size should be used with the appropriate pump:

Model Fuse Size (AMPS)

All models 5

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Cont ...

5 COMMISSIONING

5.11 System Flushing
This pump incorporates push-in connectors and plastic
components that must not come into contact with solder flux,
acid-based descalents or aggressive cleaning agents. The
pipework system should be flushed out prior to the pump being
connected to ensure any contaminants/chemical residues and
foreign bodies are removed from elsewhere in the system.

5.12 Water Supply: Always ensure that water storage capacity is adequate to meet
the demand. Ensure the pump chamber is full of water before starting the pump.
Failure to do this could result in seal damage. To ensure dry running does not
occur the pump must be primed as described in priming section below.
Do not run pump dry.

5.13 Priming/starting:
a) Ensure all outlets are closed, turn power supply ‘on’ - pump will start,
pressurise the system then stop.
b) Open the shower valve or terminal fitting and with shower head in its lowest
position, switch on the power supply to the pump for 5/10 seconds and then
switch off again. Allow a further 30 seconds of gravity flow before switching
the pump on to run for 10 seconds. Repeat this cycling until all air is purged
from the system.
c) Any tap or control valve within the system when opened and closed will now
turn the pump on/off. If this is confirmed to be the case, the system is now
operating correctly.
d) Carefully check pump and pipework for leaks whilst pump running and
stationary before leaving the installation unattended.

5.14 For Further Technical Support: Phone the Stuart Turner PumpAssist team on
0844 98 000 97. Our staff are trained to help and advise you over the phone.

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Cont ...

6.13 No other routine maintenance is required.

6.14 Pressure Vessel: Should ever the need arise for the vessel to have its air
charge checked or replenished, it should be carried out as follows: ­ a) Isolate pump electrically.
b) Isolate hot and cold water supplies via the integral pump isolating valve
located in the flexible hoses (see Section 3 - Pump Connections).
c) Release system water pressure by opening a system outlet (tap).

6 MAINTENANCE

6.11 Turn off water supplies to the pump and release pressure by
opening water outlets before attempting maintenance.

6.12 Inlet Strainer: The inlet strainers may require periodical cleaning. The frequency
of this operation is dependent upon installation conditions.
The strainer is located in the inlet assembly of the pump casing and is removed
as follows:­ a) Isolate pump electrically.
b) Release all system pressure.
c) Isolate hot and cold water supplies via the integral pump isolating valve
located in the flexible hoses and release hoses by holding the collets
connected to the pump on the inlet side (see Section 3 - Pump Connections).
d) The stainer is now visible and can gently be prised out of the inlet connection.
Clean thoroughly.
e) Refit strainer.
f) Re-connect flexible hoses (see Section 3 - Pump Connections).
g) After maintenance is completed refer to Section 5 - Commissioning section for
instructions on re-starting pump.

Strainer

Pump inlet

Fig. 11

- 15 -

Cont ...

e) Replenish air charge if required by injecting air into the vessel via the
Schrader valve using a car or bicycle pump, ensuring a system outlet valve
(tap) remains open during this procedure to allow the vessel to exhaust
any excess water.
f) Close all system taps, open hot and cold inlet pump isolating valves, turn on
electrical power.
g) After maintenance is completed refer to Section 5 Commissioning for
instructions on re-starting pump.

6.15 Water scale: As water is heated scale deposits are released in areas of hard
water, scale can cause the mechanical seal to stick if left without use for long
periods. The pump must be run for at least 5 minutes every four weeks to
“exercise” all working parts. Run on cool water. See Section 7 - Technical
Specification for note on water temperature. This particularly applies to guest
bathrooms used infrequently.

6.16 Cleaners, Disinfectants and Descalents:

Acid based descalents and aggressive cleaning agents must not
come into contact with the pump. The pump must be removed from
the system prior to the use of these products. The system should be
flushed to remove all chemicals before the pump is re-connected.
If in any doubt as to the suitability of the chemical solutions, please
contact our helpline.

d) Check air charge at Schrader valve (Fig. 12) using a tyre pressure gauge.

Model

Vessel Pressure

kPa bar psi

All models 90 0.9 13

Fig. 12

Pressure vessel

Schrader valve

- 16 -

Cont ...

Stuart Turner reserve the right to amend the specification in line with its policy of
continuous development of its products.

Note: For information on other voltages/frequencies which are not shown, consult any
supplementary instruction sheet supplied, or the rating label attached to the
pump.
*Note: Max working pressure is the maximum pressure that can be applied to the
pump internal casing under any installation conditions.

7.11 Noise: The equivalent continuous A-weighted sound pressure level at a distance
of 1 metre from the pump does not exceed 70 dB(A).

7 TECHNICAL SPECIFICATION

Model

U2.3 bar

Twin

U3.3 bar

Twin

U2.3 bar

Single

U3.3 bar

Single

Electrical

Power supply
Volts/phase freqency

230/1/50 230/1/50 230/1/50 230/1/50

Enclosure IPX2 IPX2 IPX2 IPX2

Type of motor Induction Induction Induction Induction

Power consumption 540 Watts 820 Watts 290 Watts 410 Watts

Full load current 2.4 Amps 3.6 Amps 1.2 Amps 1.8 Amps

Rating

Intermittent,
30 mins on,
30 mins off @
20 l/min

Intermittent,
30 mins on,
30 mins off @
20 l/min

Intermittent,
30 mins on,
30 mins off @
20 l/min

Intermittent,
30 mins on,
30 mins off @
20 l/min

Max. No Starts per hour 60 60 60 60

Mechanical

Max inlet head 6 metres 6 metres 6 metres 6 metres

Max head (closed valve) 23 metres 33 metres 23 metres 33 metres

Max working pressure* 460 kPa (4.6 bar) 460 kPa (4.6 bar) 460 kPa (4.6 bar) 460 kPa (4.6 bar)

Max ambient air temperature 40

o

C 40 oC 40 oC 40 oC

Max water temperature 65

o

C 65 oC 65 oC 65 oC

Min water temperature 4

o

C4

o

C4

o

C4

o

C

Pump

Dimensions

Length 345 mm 415 mm 322 mm 345 mm

Width 167 mm 167 mm 167 mm 167 mm

Height (excluding flexible hoses) 367 mm 367 mm 367 mm 367 mm

Weight (inc. accessories) 7.5 Kg 9.9 Kg 6.2 Kg 7.1 Kg

Pump Connections: Inlet 22 mm male 22 mm male 22 mm male 22 mm male

Outlet 22 mm male 22 mm male 22 mm male 22 mm male

- 17 -

8 TROUBLE SHOOTING GUIDE

Symptoms Probable Cause Recommended Action

Pump will not start. Electrical supply. Check power supply.

Check fuse (see fuse section).
Check circuit breaker is set.
Check wiring connections.

Pump Jammed. If motor ‘Buzzes’ switch off power and contact Stuart Turner.

Damaged pressure switch. Turn off power.

Release system water pressure.
Turn on power, pump should start. If NOT contact Stuart
Turner.

Recommended static inlet/outlet
heads exceeded.

Re-position pump (see pump location section).

Internal motor thermotrip
activated.

Wait for thermotrip to auto-reset and check that duty point and
run time is within specification (see technical specification).

Reduced/intermittent flow. Incorrect or no anti-aeration

flange fitted

Check that the installation complies with installation
instructions.

Incorrect pipe sizes. Check for correct pipe sizing see Page 6 - Section 2.19.
Blocked inlet filters. Clean inlet filters (see maintenance section).
Air in system. Run system on full hot for several minutes. Check that vents

are fitted as detailed in instructions.

Hot water temperature set too
high.

Reduce cylinder stat setting to 60

o

C max.

Blocked shower head spray
plate

Clean in accordance with manufacturers instructions.

No hot water. Air locked water feed. Vent hot water pump of air.

Check cold feed to hot water cylinder.
Check water level in cold water tank and that all stopcocks
and isolating valves are open.

Heat source not operating. Check boiler is switched ‘on’.

Check cylinder thermostat.
Check immersion heater.
Check cylinder contains hot water.

All hot water has been used. Check tank volume is adequate.

Faulty thermostatic mixer valve. Consult makers instructions.

Pump runs on with outlets
closed.

Leak in system. Check tap washers, w/c valve washers, pipe joints.

or
Pump cycles (hunts) on/off
frequently.

Low pressure in pressure
vessel.

Check pressure in pressure vessel (see maintenance
section).

Debris under non-return valve
sealing face.

Run at full flow to try and flush away debris or remove, clean
or replace non-return valve.

Pump runs on with outlets
closed.

Leak in system. Check tap washers, w/c valve washers, pipe joints.

Damaged reed switch, P.C.B or
pressure switch.

If pump continues to run, this indicates a closed circuit in
either the flow switch reed, pressure switch or P.C.B. in the
terminal box. Contact Stuart Turner.

Jammed flow switch. Remove outlet hoses and check that flow switch sits in lowest

position. Check float for free movement.

Flexible hose leaks Note fitted correctly. Check that the hose is pushed firmly onto the pump inlet/

outlet connections and pipework.

Damaged ‘O’-rings. Check copper pipe ends are cleanly cut and deburred.

- 18 -

Cont ...

8.11 Environment Protection: Your appliance contains valuable materials which can
be recovered or recycled.
At the end of the products’ useful life, please leave it at an appropriate local civic
waste collection point.

9 THE TECHFLO qt GUARANTEE

Congratulations on purchasing a Stuart Turner pump.
We are confident this pump will provide many years of trouble free service as all our
products are manufactured to the very highest standard.
All Techflo qt pumps are guaranteed to be free from defects in materials or
workmanship for 2 years from the date of purchase.

EXTEND YOUR PUMP GUARANTEE

Register your pump details on-line now (within 30 days of date of purchase) and the
standard 2 year guarantee will be extended FREE of charge for a further one year.

www.stuart-turner.co.uk

If you do not have on-line access or would like us to help you register your pump then
simply call our ‘PumpAssist’ helpline on 0844 98 000 97.

Please note that to validate your extended warranty we will require the following
information:

1. Full pump serial number (including last 3 digits) which can be found on the
pump rating label and the back page of the installation instructions.

2. Your name/address/telephone/e-mail.

3. The date of installation.
Within the guarantee period we will repair, free of charge, any defects in the pump

resulting from faults in material or workmanship, repairing or exchanging the whole unit
as we may reasonably decide.
Not covered by this guarantee: Damage arising from incorrect installation, improper
use, unauthorised repair, normal wear and tear and defects which have a negligible
effect on the value or operation of the pump.

Reasonable evidence must be supplied that the product has been purchased within the
guarantee term prior to the date of claim (such as proof of purchase or the pump serial
number).
This guarantee is in addition to your statutory rights as a consumer. If you are in any
doubt as to these rights, please contact your local Trading Standards Department.
In the event of a claim please telephone ‘PumpAssist’ or return the pump with the
accessories removed e.g pipes etc. If you have any doubt about removing a pump,
please consult a professional.

0844 98 000 97

- 19 -

Proof of purchase should accompany the returned unit to avoid delay in investigation
and dealing with your claim.
You should obtain appropriate insurance cover for any loss or damage which is not
covered by Stuart Turner Ltd in this provision.
Please record here for your records.

TYPE NO. SERIAL NO. DATE PURCHASED

Installers – Register with Stuart Turner and move up to Approved
Installer status

We receive thousands of enquiries every month from people seeking a Stuart
Turner installer and by registering your details with us, we can offer consumers the
opportunity to quickly locate an installer in their area.

Registration is free - simply click on the ‘register as an installer’ link on
our homepage at www.stuart-turner.co.uk and complete a short form
which will enable visitors to find your contact details on our web site
‘installer finder’. Alternatively use your smartphone to scan this QR code
and go straight to the form.

We’ll do the rest!
In addition we will ensure you receive advance notice on all new product launches and

access to any special offers or promotions.
Following initial registration, Stuart Turner offers a professional training programme,

enabling you to achieve Approved Installer status and opening the door to a range of
additional benefits.

Contact [e-mail] for further details.

DECLARATION OF CONFORMITY

2006/42/EC

BS EN ISO 12100-1, BS EN ISO 12100-2, BS EN 809

2006/95/EC

BS EN 60335-1, BS EN 60335-2-41

2004/108/EC

BS EN 55014-1, BS EN 55014-2, BS EN 55022, BS EN 61000-3-2, BS EN 61000-3-3,

BS EN 61000-4-2, BS EN 61000-4-3, BS EN 61000-4-4, BS EN 61000-4-5, BS EN 61000-4-6,

BS EN 61000-4-11

1999/519/EC

BS EN 62233

2011/65/EU

IT IS HEREBY CERTIFIED THAT THE STUART ELECTRIC MOTOR DRIVEN PUMP AS
SERIAL NUMBER BELOW, COMPLIES WITH THE ESSENTIAL REQUIREMENTS OF THE
ABOVE E.E.C. DIRECTIVES.

RESPONSIBLE PERSON
AND MANUFACTURER STUART TURNER LIMITED
HENLEY-ON-THAMES, OXFORDSHIRE
RG9 2AD ENGLAND.

Signed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Business Development Director

Stuart Turner are an approved company to BS EN ISO 9001:2000

Stuart Turner Ltd, Henley-on-Thames, Oxfordshire RG9 2AD ENGLAND

Tel: [phone], Fax: [phone]

[e-mail] www.stuart-turner.co.uk

V.A.T. REG. No. 199 0987 92. Registered in England No. 88368. Registered Offi ce: Market Place, Henley-on-Thames

Issue No. 1414/1-01 Pt. No. 19915