Stuart Turner 46601, 46602 Installation, Operation & Maintenance Instructions Manual

Installation, Operation & Maintenance
Instructions

Please leave this instruction booklet with the owner as
it contains important guarantee, maintenance and safety
information

Read this manual carefully before commencing installation.

This manual covers the following products:

CE compliant product

Monsoon Extra 2.6 bar PS

Pt. No. 46601

Monsoon Extra 3.6 bar PS

Pt. No. 46602

FOR POSITIVE OR NEGATIVE HEAD APPLICATIONS

- 2 -

PRODUCT DESCRIPTION

Electric motor driven centrifugal pump complete with an automatic control system,
consisting of flow switch, pressure switch, pressure vessel and electronic control.

APPLICATION

The Monsoon Extra Pressure Set (PS) range is designed for pressure boosting
applications in vented, stored, cold clean water systems, where under gravity, no flow is
available and can be used in systems where a negative head exists.

Inlet pressures to the pump and ambient temperatures must not exceed the values
given in the technical specifications.

 This pump set must not be used for any other application without the

written consent of Stuart Turner Limited.

 This pump MUST NOT be connected directly to the mains water supply.
 This appliance can be used by children aged from 8 years and above

and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.

 Children should be supervised to ensure that they do not play with the

appliance.

 This product should not be used for the supply of water to more than

one dwelling (house, apartment, flat).

Please read installation details carefully as they are intended to ensure this product
provides long, trouble free service. Failure to install the unit in accordance with the
installation instructions will lead to invalidation of the warranty.

STORAGE

If this product is not to be installed immediately on receipt, ensure that it is stored in a dry,
frost and vibration free location in its original packaging.

CONTENTS Page

Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Important Facts - read before commencing installation . . . . . . . . . . . . . . . . . . . . 4

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Pump Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Electrical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Technical Specifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

- 3 -

CHECKLIST

Note: Item G supplied loose - this will require fitting to the pump outlet. Tighten to torque
4/5 Nm.
Your product may vary slightly from the picture above.

Item

Description Qty

Item

Description Qty

Pump 1 Inline strainer 1
Hose & sealing washer 2 Pressure vessel 1
Inlet connector & ‘o’-ring 1 Outlet connector & gasket 1
Anti-vibration feet 4

Fig. 1

28 mm copper
inlet pipework
(suction).

28 mm isolating valve
(non restrictive) and
fittings (not supplied)
must be fitted to allow
easy pump service.

28 mm copper outlet pipework (discharge).

Short 28 mm copper pipe
tails to connect between
isolating valve and flexible
pipes.

28 mm isolating valve
(non restrictive) and
fittings (not supplied)
to allow easy pump
service.

28 mm - G 1 connector
(not supplied) must
be fitted

28 mm flexible
pipes. These
hoses are fitted
with G 1 female

connector suitable
for connection to a G 1 (1 “ BSP)
adaptor or fitting.

A

A

F

F

G

G

C

C

E

E

B

B

D

D

IMPORTANT: With the pump
removed from its packaging check
for any damage prior to installation.
If any damage is found contact Stuart
Turner Ltd within 24 hours of receipt.

- 4 -

Cont ...

1 READ BEFORE COMMENCING PUMP INSTALLATION

A. Water storage capacity.

1.11 The cold water storage capacity must be sufficient to meet the flow rates
required by the pumped equipment and any other water using fittings and
appliances, which may be operated simultaneously.

1.12 Ensure the pump is primed as described in the priming section before starting,
damage to the shaft seal will result otherwise. See Section 5 - Commissioning.

B. Water temperature

This unit is designed to pump cold water only which should not exceed the following

values:

1.13 The maximum allowable water temperature is 35

o

C.

1.14 The minimum allowable water temperature is 4

o

C.

C. Pipework - General

1.15 Secure pipework: Ensure pipework to and from pump is independently
supported & clipped to prevent forces being transferred to inlet and outlet
branches of pump.

1.16 Flux: Solder joints must be completed and flux residues removed prior to pump
installation (flux damage will void any warranty).

1.17 Pipework design: Care should be taken in the design of pipework runs to
minimize the risk of air locks e.g. use drawn bends rather than 90

o

bends.

1.18 DO NOT introduce solder flux to flexible hoses, pumps or pump parts
manufactured from plastic.

1.19 DO NOT allow contact with oil or cellulose based paints, paint thinners or
strippers, acid based descalents or aggressive cleaning agents.

1.20 DO NOT install a non-return valve, or devices which contain non-return
valves, in the suction (inlet) pipework to the pump. The pump must be free
to vent to the supply tank at all times.

1.21 DO NOT bend the flexible hoses beyond 30

o

. They must be installed as

straight as possible.

1.22 DO NOT connect this pump to the mains water supply.

D. Plumbing & Electrical Installation Regulations

1.23 The plumbing installation must comply with “The Water Supply (Water Fittings)
Regulations 1999” and “BS 6700” building regulations.

1.24 The plumbing installation must be installed by a qualified person.

1.25 The electrical installation must be carried out in accordance with the current
national electrical regulations.

1.26 The electrical installation must be installed by a qualified person.

E. Pressure vessel

1.27 Pressure vessel is charged at the factory see Section 6 - Maintenance for
details.

- 5 -

Cont ...

2 LOCATION - GENERAL

2.11 Access: For emergencies and maintenance the pump must be

easily accessible.

2.12 Protection: The pump must be located in a dry position, frost free and
protected from freezing, particularly when installed in a loft (not
recommended).

2.13 Ventilation: Ensure an adequate air flow to cool the pump. Separate
the pump from other appliances that generate heat. An 80 mm (3 “) air
gap must be maintained around the pump.

2.14 Safety: The motor casing can become very hot under normal
operating conditions. Care must be taken to ensure it cannot be
touched during operation.

2.15 Water retention: Site the pump in a location where in the unlikely
event of a water leak, any spillage is contained or routed to avoid
electrics or areas sensitive to water damage.

2.16 Static inlet pressure: Before deciding where to locate the unit check to ensure
the static inlet head between pump and the bottom of the cold tank (Fig. 2) is at
least 1 metre and does not exceed the max inlet head of 10 metres.

2.17 Pump position: The pump must be positioned on its anti-vibration mounting feet
and as close to the water source as possible.

2.18 Ambient temperature: The pump must be sited in a location where the maximum
ambient temperature does not exceed 40

o

C.

2.19 Pipework: For optimum performance pipework use 28 mm dia., 22 mm can be
used but will result in reduced pump performance.
Pipework should only reduce to 15 mm when entering terminal fitting.

2.20 Static outlet pressure: The static outlet head (Fig. 2) must also be within the
maximum requirement of 13 metres.

2.21 Noise: The anti-vibration mounting feet and flexible hoses which are supplied
as standard, and a precaution to reduce noise transmission, however care must
be taken when mounting the pump that any noise is not amplified through loose
panels or pipework. Do not screw down the pump.

2.22 Direction of flow: Ensure the water flow is in the direction of the arrow marked
on the flow switch reed clamp (vertically upwards).

2.23 Flexible hoses: Use only Stuart Turner supplied hoses.

2.24 Isolating valves: Separate isolating valves (non restrictive) must be fitted to
allow easy pump service.

2.25 Preferred pump location: The preferred pump location is at floor level next to
the water source or a level that is below the tapping that feeds the pump.
The Pump location is also dependent on limitations of the static inlet and
outlet heads of the installation. For guidance on limitations and recommended
location, consult the following relevant section.

- 6 -

Cont ...

2 LOCATION

2.26 The cold water supply: Must be a DEDICATED AIR FREE supply via a tank
connector.
Do not connect to the mains.

Fig. 2

Cold
water

Hot water

Unvented hot
water cylinder

Static inlet pressure

Min. 1 m

Max. 10 m

Static outlet pressure

Max. 13 m

- 7 -

Cont ...

3 PUMP CONNECTIONS

3.11 Hose to pump: These pumps have G 1 threaded connections to accept the
hoses supplied. The hose end is made water tight with a sealing washer on
assembly, nip tight to 4/5 Nm for water tight seal (Do not overtighten).

3.12 Hose to pipework: Hoses terminating in G 1 threaded connections are supplied
and when securing the male end to a suitable pipe fitting, seal with PTFE tape or
other suitable sealant.

- 8 -

4 ELECTRICAL INSTALLATION / EARTHING

4.11 Regulations: The electrical installation must be carried out in
accordance with the current national electrical regulations and installed
by a qualified person.

4.12 Safety: In the interests of electrical safety a 30 mA residual current
device (R.C.D. not supplied) should be installed in the supply circuit.

This may be part of a consumer unit or a separate unit.

4.13 Before starting work on the electrical supply ensure power supply is
isolated.

4.14 DO NOT allow the supply cord to contact hot surfaces, including the
motor shell, pump body or pipework. The cord should be safely routed
and secured by cable clips.

4.15 Supplementary Bonding: The pressure set is factory fitted with a
supplementary earthing wire to ensure continuity throughout the assembly
(Fig. 3). It must be ensured throughout the product life that this electrical
connection remains in place.

4.17 Earthing: This appliance must be earthed via the supply cord, which must be
correctly connected to the earth point located in the terminal box.

4.18 Pipework: Copper or metallic pipework must have supplementary earth bonding
where the continuity has been broken by flexible hoses or plastic components.

4.16 Adjacent pipes: Adjacent suction and delivery pipes should be fitted with
earthing clamps to BS 951 in accordance with current regulations (Fig. 4).

Diagram of
earth continuity
connections

Fig. 4

Fig. 3

Warning Tag

- 9 -

Cont ...

4.19 Additional earthing: Certain installations may require additional earthing
arrangements such as equipotential bonding. Reference should be made to the
relevant regulations concerning this subject to ensure compliance.

4.20 Connections: The pump must be permanently connected to the fixed wiring of
the mains supply using the factory fitted supply cord, via a double pole switched
fused spur off the ring main and NOT connected to the boiler or the immersion
heater circuits.

4.21 Wiring of connection unit:

WARNING: This appliance must be earthed.

The wires in the mains lead are coloured in accordance with the following code:
Green and Yellow: Earth Blue: Neutral Brown: Live
As the colours of the wires in the mains lead of this appliance may not correspond
with the coloured markings identifying the terminals in your connection unit
proceed as follows:
The wire which is coloured green and yellow must be connected to the terminal

in the connection unit which is marked with the letter E or by the earth symbol:
or coloured green or green and yellow.
The wire which is coloured blue must be connected to the terminal which is
marked with the letter N or coloured black.
The wire which is coloured brown must be connected to the terminal which is
marked with the letter L or coloured red.

4.22 Wiring Diagram:

Model Fuse Size (AMPS)

All Models 13

4.23 Fuses: The following fuse size should be used with the appropriate pump:

GREEN / YELLOW

BLUE

BROWN

L

MA

N

N

L

E

N

230 VAC/1PH/50Hz
SUPPLY

RED

CAPACITOR

MOTOR

GREEN / YELLOW (LINK WIRE)

RED

YELLOW

RED

BLACK

BLACK

FLOWSWITCH
REED (S3)

S3

S3

S2S2S1

S1

PRESSURE
SWITCH (S1)

Monsoon Extra 2.6, 3.6 bar PS

Fig. 5

- 10 -

Cont ...

4.24 Supply Cord Replacement:

The supply cord and internal wiring within the terminal box are
routed and secured to ensure compliance with the electrical
standard EN 60335-1. It is essential that prior to any disturbance
of this internal wiring, all cable routing and securing details are
carefully noted to ensure re-assembly to the same factory pattern
is always maintained.

If the supply cord is to be changed or is damaged, it must be replaced with a
special cord assembly available from Stuart Turner or one of their approved
repairers.
On disassembly note the cord retention and routing system. Re-assemble to the
same pattern.
For information on cable connection consult the wiring diagram and cable gland
fitting instructions.

4.25 Cable Gland Fitting Instructions:

To enable correct assembly of the cable gland the ‘O’-ring (Fig. 6 item 1) must
be placed over the cable before the clamping insert (Fig. 6 item 2) can
be tightened.
Note: Cable diameter range:- 6.5 mm to 9.5 mm.

4.26 Supply Cord Extension:
The pumps are fitted with a supply cord to the following specification:-

All models . . . . . . . . . . . . . . . . . HO5VV-F3 G 0.75 mm² - 6 Amp rated cable.

If the supply cord is to be extended, a cord of the same specification should be
used. Any connections or junction boxes used should be specifically suited for
the application and installed in accordance with the manufacturers instructions.

Fig. 6

2

1

- 11 -

5.14 Starting:
a) Ensure all outlets are closed, turn power supply ‘on’ - pump will start,
pressurise the system then stop.
b) Open and close all outlets in turn associated with the pump, (including w/c
systems) allowing water to flow from each outlet until all air is purged. As
each outlet is opened and closed, the pump will start and stop respectively.
Note: After closing the outlet there will be a small delay time before the pump
stops, which is normal.
c) Any tap or control valve within the system when opened and closed will now
turn the pump on/off. Providing this is the case the system is now operating
correctly.
d) Carefully check pump and pipework for leaks whilst pump running and
stationary before leaving the installation unattended.

5.15 For Further Technical Support: Phone the Stuart Turner PumpAssist team
on 0844 98 000 97. Our staff are trained to help and advise you over the phone.

5 COMMISSIONING / SYSTEM FLUSHING/ PRIMING / STARTING

5.11 System Flushing
The pipework system should be flushed out prior to the pump
being connected to ensure any contaminants/chemical residues
and foreign bodies are removed from elsewhere in the system.

5.12 Water Supply: Always ensure that water storage capacity is adequate to meet
the demand. Ensure the pump chamber is full of water before starting the pump.
Failure to do this could result in seal damage. To ensure dry running does not
occur the pump must be primed as described in priming section below.
Do not run pump dry.

5.13 Priming:

Never operate pump with inlet and/or outlet isolating valves in the
closed position. Damage will occur!

The pump must be primed (filled with water) before starting.
Turn on the service valves and vent/prime pump head.
(a) Loosen priming plug and allow an even flow of water this may take a
few seconds.
(b) Re-seal draining plug, nipping tight. The pump is now ready to start.

2.6, 3.6 bar PS Fig. 7

Priming/
vent Plug

Drain
Plug

- 12 -

Cont ...

6 MAINTENANCE

6.11 Turn off water supplies to the pump and release pressure by

opening water outlets before attempting maintenance.

6.12 Inlet strainer: Incorporated in the strainer is a removable gauze filter which
may require periodic cleaning. The frequency of this operation is dependent upon
installation conditions.
The strainer is located in the inlet pipework to the pump (Fig. 8). The gauze filter
is removed as follows:­ a) Isolate pump electrically.
b) Release all system pressure.
c) Isolate water supply.
d) Remove screwed hexagonal plug from strainer body taking care to collect or
absorb any residual water (Fig. 8).

e) Remove and clean stainless steel gauze filter.
f) Reassemble gauze and secure plug tightly.
g) Turn on water supplies, connect power supply and test.

6.13 Pressure vessel: The pressure vessel should be checked once every 6 months
to have its air charge checked or replenished, this should be carried out
as follows:­ a) Isolate pump electrically.
b) Isolate the water supply by closing the appropriate isolating valves.
c) Release system water pressure by opening an outlet on the system.
d) Disconnect hose fitted to pressure vessel.
e) Check air charge at Schrader valve (Fig. 9) using a tyre pressure gauge.
f) Replenish air charge by injecting air into the vessel via the Schrader valve
using a car or bicycle pump (Fig. 9).
g) Re-connect hose to pressure vessel to achieve a water tight connection.
Ensure fibre washer seal is in place.
h) Close all system outlets, open inlet and outlet isolating valves.
i) After maintenance is completed refer to Section 5 - Commissioning for
instructions on re-starting pump.

Strainer

Gauze

Gasket

Hex plug

Fig. 8

- 13 -

Cont ...

6.14 Water scale: As water is heated scale deposits are released in areas of hard
water, scale can cause the mechanical seal to stick if left without use for long
periods. The pump must be run for at least 5 minutes every four weeks to
“exercise” all working parts. Run on cool water. See Section 7 - Technical
Specification for note on water temperature. This particularly applies to guest
bathrooms used infrequently.

6.15 Cleaners, Disinfectants and Descalents:

Acid based descalents and aggressive cleaning agents must not
come into contact with the pump. The pump must be removed from
the system prior to the use of these products. The system should be
flushed to remove all chemicals before the pump is re-connected.
If in any doubt as to the suitability of the chemical solutions, please
contact our PumpAssist helpline.

Fig. 9

Schrader valve
(under cap)

Cap

Pressure vessel

Model

Air Charge

bar (psi)

All other
models

2.1 (30)

- 14 -

Cont ...

7 TECHNICAL SPECIFICATION

Stuart Turner reserve the right to amend the specification in line with its policy of
continuous development of its products.

*Note: Max working pressure is the maximum pressure that can be applied to
the pump internal casing under any installation conditions.

7.11 Noise: The equivalent continuous A-weighted sound pressure level at a distance
of 1 metre from the pump does not exceed 70 dB(A).

Model 2.6 bar PS 3.6 bar PS

Electrical

Power supply
Volts/phase frequency

230/1/50 230/1/50

Enclosure IPX5 IPX5
Type of motor Induction Induction
Power consumption 775 Watts 1136 Watts
Full load current 3.5 Amps 5.1 Amps
Rating Continuous (S1) Continuous (S1)
Max. No Starts per hour 60 60

Mechanical

Min inlet head 1 metres 1 metres
Max inlet head 10 metres 10 metres
Max head (closed valve) 26 metres 36 metres
Max working pressure* 600 kPa (6.0 bar) 900 kPa (9.0 bar)
Max ambient air temperature 40

o

C 40 oC

Max water temperature 35

o

C 35 oC

Min water temperature 4

o

C4

o

C
Cut out flow 1 l/min (approx) 1 l/min (approx)
Cut in pressure 180 kPa (1.8 bar) 180 kPa (1.8 bar)
Vessel charge 210 kPa (2.1 bar) 210 kPa (2.1 bar)

Pump

Dimensions

Length (max) 541 mm 541 mm
Width (max) 300 mm 300 mm
Height (excluding flexible hoses) 633 mm 633 mm

Gross Weight (including accessories) 17 Kg 18.5 Kg

Pump Connections: Inlet G 1 Male G 1 Male

Outlet G 1 Male G 1 Male

- 15 -

8 TROUBLE SHOOTING GUIDE

Symptoms Probable Cause Recommended Action

Pump will not start. Electrical supply. Check power supply.

Check fuse (see fuse section).
Check circuit breaker is set.
Check wiring connections.

Pump Jammed. If motor ‘Buzzes’ switch off power and contact Stuart Turner.

Damaged pressure switch. Turn off power.

Release system water pressure.
Turn on power, pump should start. If NOT contact Stuart
Turner.

Recommended static inlet/outlet
heads exceeded.

Re-position pump (see pump location section).

Internal motor thermotrip
activated.

Wait for thermotrip to auto-reset and check that duty point and
run time is within specification (see technical specification).

Reduced/intermittent flow. Incorrect or no anti-aeration

flange fitted

Check that the installation complies with installation
instructions.

Incorrect pipe sizes. Check for correct pipe sizing, see Page 5 - Section 2.19.
Blocked inlet filters. Clean inlet filters (see maintenance section).
Air in system. Run system on full hot for several minutes. Check that vents

are fitted as detailed in instructions.

Hot water temperature set too
high.

Reduce cylinder stat setting to 60

o

C max.

Blocked shower head spray
plate

Clean in accordance with manufacturers instructions.

No hot water. Air locked water feed. Vent hot water pump of air.

Check cold feed to hot water cylinder.
Check water level in cold water tank and that all stopcocks
and isolating valves are open.

Heat source not operating. Check boiler is switched ‘on’.

Check cylinder thermostat.
Check immersion heater.
Check cylinder contains hot water.

All hot water has been used. Check tank volume is adequate.

Faulty thermostatic mixer valve. Consult makers instructions.

Pump runs on with outlets
closed.

Leak in system. Check tap washers, w/c valve washers, pipe joints.

Damaged reed switch, P.C.B or
pressure switch.

If pump continues to run, this indicates a closed circuit in
either the flow switch reed, pressure switch or P.C.B. in the
terminal box. Contact Stuart Turner.

Jammed flow switch. Remove outlet hoses and check that flow switch sits in lowest

position. Check float for free movement.

or
Pump cycles (hunts) on/off
frequently.

Low pressure in pressure
vessel.

Check pressure in pressure vessel (see maintenance
section).

Debris under non-return valve
sealing face.

Run at full flow to try and flush away debris or remove, clean
or replace non-return valve.

Flexible hose leaks Not fitted correctly. Check that the hose is pushed firmly onto the pump inlet/

outlet connections and pipework.

Damaged ‘O’-rings. Check copper pipe ends are cleanly cut and deburred.

- 16 -

Cont ...

8.11 Dry Run Protection:
This pump is fitted with a safety control circuit, which will detect the following fault
condition:

 Dry running caused by water starvation to the pump.

Should the pump run out of water it will stop as part of a “protective logic
sequence”, detailed below.
The fault should be rectified before re-starting the pump. Check that there is
sufficient water supply to the pump and also ensure that all terminal fitting outlets
are closed.

8.12 Protective Logic Sequence:
If water starvation occurs and the power supply to the pump remains
uninterrupted, the pump controller will perform the following protective sequence.

1. If the pump detects water starvation, it will stop operation after a 1 minute
period.

2. The pump will remain in the off condition for a period of 5 minutes.

3. The pump will then re-start and if the water starvation condition remains
present, the pump will then stop operation after a 1 minute period.

4. The pump will remain in the off condition for a period of 5 minutes.

5. The pump will then re-start and if the water starvation condition remains
present, the pump will then stop operation after a 1 minute period.

6. The pump will remain in the off condition for a period of 5 minutes.

7. The pump will then re-start and if the water starvation condition remains
present, the pump will then stop operation after a 1 minute period.

8. After three consecutive resets are performed the pump will remain in the off
condition indefinitely.

9. To restart the pump, the power supply should be first isolated for a period of at
least 10 seconds before switching on again.

If the pump fails to operate normally after three attempts, then please consult
the PumpAssist team on 0844 98 000 97.

8.13 Fault Finding
The PCB is also fitted with a “power on” indicator light. This will remain illuminated
when mains power is supplied to the board.
The indicator light is located on the PCB within the terminal box.

 This operation should only be carried out by a qualified

person

To view the light the following procedure must be followed:-

 ISOLATE THE MAINS ELECTRICAL POWER SUPPLY FROM THE PUMP.

 Remove the four screws retaining the terminal box lid (Fig. 10).
 Lift the terminal box lid off.
 IMPORTANT – Ensure there is no contact with any of the internal parts of the

terminal box.

- 17 -

Cont ...



Briefly reconnect the mains power supply to the pump – the ‘power on’ light

should illuminate if the pump has been correctly wired.

 Isolate the mains electrical power supply from the pump.
 Re fit the terminal box lid ensuring no cables are trapped.
 Re fit the four terminal box lid retaining screws, tighten to 0.8 Nm.

8.14 Environment Protection: Your appliance contains valuable materials which can
be recovered or recycled.
At the end of the products’ useful life, please leave it at an appropriate local civic
waste collection point.

‘Power
on’ light

Terminal box lid

Retaining screws x 4

Fig. 10 Wiring removed for clarity

- 18 -

Cont ...

9 THE MONSOON EXTRA GUARANTEE

Congratulations on purchasing a Stuart Turner pump.
We are confident this pump will provide many years of trouble free service as all our
products are manufactured to the very highest standard.
All Monsoon Extra pumps are guaranteed to be free from defects in materials or
workmanship for 2 years from the date of purchase.

EXTEND YOUR PUMP GUARANTEE

Register your pump details on-line now (within 30 days of date of purchase) and the
standard 2 year guarantee will be extended FREE of charge for a further one year.

www.stuart-turner.co.uk

If you do not have on-line access or would like us to help you register your pump then
simply call our ‘PumpAssist’ helpline on 0844 98 000 97.

Please note that to validate your extended warranty we will require the following
information:

1. Full pump serial number (including last 3 digits) which can be found on the
pump rating label and the back page of the installation instructions.

2. Your name/address/telephone/e-mail.

3. The date of installation.
Within the guarantee period we will repair, free of charge, any defects in the pump

resulting from faults in material or workmanship, repairing or exchanging the whole unit
as we may reasonably decide.
Not covered by this guarantee: Damage arising from incorrect installation, improper
use, unauthorised repair, normal wear and tear and defects which have a negligible
effect on the value or operation of the pump.

Reasonable evidence must be supplied that the product has been purchased within the
guarantee term prior to the date of claim (such as proof of purchase or the pump serial
number).

This guarantee is in addition to your statutory rights as a consumer. If you are in any
doubt as to these rights, please contact your local Trading Standards Department.

In the event of a claim please telephone ‘PumpAssist’ or return the pump with the
accessories removed e.g pipes etc. If you have any doubt about removing a pump,
please consult a professional.

0844 98 000 97

- 19 -

TYPE NO. SERIAL NO. DATE PURCHASED

Proof of purchase should accompany the returned unit to avoid delay in investigation
and dealing with your claim.

You should obtain appropriate insurance cover for any loss or damage which is not
covered by Stuart Turner Ltd in this provision.

Please record here for your records.

Installers – Register with Stuart Turner and move up to Approved
Installer status

We receive thousands of enquiries every month from people seeking a Stuart
Turner installer and by registering your details with us, we can offer consumers the
opportunity to quickly locate an installer in their area.

Registration is free - simply click on the ‘register as an installer’ link on
our homepage at www.stuart-turner.co.uk and complete a short form
which will enable visitors to find your contact details on our web site
‘installer finder’. Alternatively use your smartphone to scan this QR code
and go straight to the form.

We’ll do the rest!
In addition we will ensure you receive advance notice on all new product launches and

access to any special offers or promotions.
Following initial registration, Stuart Turner offers a professional training programme,

enabling you to achieve Approved Installer status and opening the door to a range of
additional benefits.

Contact [e-mail] for further details.

DECLARATION OF CONFORMITY

2006/42/EC

BS EN ISO 12100-1, BS EN ISO 12100-2, BS EN 809

2006/95/EC

BS EN 60335-1, BS EN 60335-2-41

2004/108/EC

BS EN 55014-1, BS EN 55014-2, BS EN 55022, BS EN 61000-3-2, BS EN 61000-3-3,

BS EN 61000-4-2, BS EN 61000-4-3, BS EN 61000-4-4, BS EN 61000-4-5, BS EN 61000-4-6,

BS EN 61000-4-11

1999/519/EC

BS EN 62233

2011/65/EU

IT IS HEREBY CERTIFIED THAT THE STUART ELECTRIC MOTOR DRIVEN PUMP AS
SERIAL NUMBER BELOW, COMPLIES WITH THE ESSENTIAL REQUIREMENTS OF THE
ABOVE E.E.C. DIRECTIVES.

RESPONSIBLE PERSON
AND MANUFACTURER STUART TURNER LIMITED
HENLEY-ON-THAMES, OXFORDSHIRE
RG9 2AD ENGLAND.

Signed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Business Development Director

Stuart Turner are an approved company to BS EN ISO 9001:2000

Stuart Turner Ltd, Henley-on-Thames, Oxfordshire RG9 2AD ENGLAND

Tel: [phone], Fax: [phone]

[e-mail] www.stuart-turner.co.uk

V.A.T. REG. No. 199 0987 92. Registered in England No. 88368. Registered Offi ce: Market Place, Henley-on-Thames

Issue No. 1914/2-02 Pt. No. 19703