Strata CIX 100, CIX200, CIX670, CIX1200, CIX40 Programming Manual

Telecommunication Systems Division

Strata® CIX

™

Programming Manual

Volume 1

(Software Release 5.2

for Network eManager

®

)

Title Page

®

December 2009

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right,
without prior notice, to revise this information publication for any reason, including, but not limited to,
utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves
the right, without prior notice, to make such changes in equipment design or compone nts as engine ering or
manufacturing methods may warrant.

CIX-MA -PRGM1-VK
Version K, December, 2009

Our mission to publish accurate, complete and user accessible documentation. At the time of printing the
information in this document was as accurate and current as was reasonably possible. However, in the
time required to print and distribute this manual additions, corrections or other changes may have been
made. To view the latest version of this or other documents please refer to the Toshiba FYI web site.

Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or
profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential
damages whatsoever , or claims of third parties, regar dless of the form of any claim that may re sult from the
use of this document.

THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL
PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER
EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL
CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.

© Copyright 2006, 2007, 2008, 2009

This document is copyrighted by Toshiba America Informa tion Systems, Inc. with all rights reserved. Under
the copyright laws, this document cannot be reproduce d in any form or by any means—graphic, ele ctronic,
or mechanical, including recording, taping, photocopying, without prior written permission of Tosh iba. No
patent liability is assumed, however, with respect to the use of the information contained herein.

Trademarks

Toshiba, Strata, SmartMedia, SD (Secure Digital) and CIX are trademarks of Toshiba Corporation.
Stratagy, SoftIPT, eManager, My Phone Manager and Info Manager are trademarks of Toshiba America

Information Systems, Inc.
Windows, Windows XP, Windows Vista, .NET, and Microsoft are registered trademarks of Microsoft.
Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc.
BeyondVoice and SIPconnect are registered trademarks of CBeyond.
IPtimize VoIP Connect is a service mark of IPtimize Inc.
Norton Anti-Virus is a registered trademark of Symantec Corp.

McAfee and Virusscan are registered trademarks of McAfe e, Inc.
DESI is a registered trademark of DESI Telephone Labels, Inc.
Adobe and Reader are registered trademarks of Adobe corporation.
Trademarks, registered trademarks, and service marks are the property of their respective owners.

Strata CIX40, CIX100, CIX200, CIX670 and CIX1200 General End User
Information

The Strata CIX 40, CIX100, CIX200, CIX670 or CIX1200 Digital Business Telephone System is registered
in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and
Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has established rules which
permit the Strata CIX system to be connected directly to the telephone network. Connection points are
provided by the telephone company—connections for this type of customer-provided equipment will not be
provided on coin lines. Connections to party lines are subject to state tariffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone ne twork. The
system should be disconnected until the proble m ca n be determined and repaired. If this is not done, the
telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if
advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to
file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To
obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/
pages/support_dealerlocator.html or call [phone] and ask for a Toshiba Telecom Dealer.

Te lephone Network Compatibility: The telephone company may make changes in its facilities, equipment,
operations, and procedures. If such changes affect the compatibility or use of the Strata CIX40, CIX100,
CIX200, CIX670 or CIX1200 system, the telephone company will notify you in advance to give you an
opportunity to maintain uninterrupted service.

Notification of Telephone Company: Before connecting a Strata CIX system to the telephone network, the
telephone company may request the following:

1.Your telephone number.

2.FCC and ACTA registration

• Strata CIX 40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX
telephone system. The appropriate configuration for your system is depe nde nt up on your o per ation of
the system.

• If the operation of your system is only manual selection of outgoing lines, it may be regi stered as a Key
telephone system.

• If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost
Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In
addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
telephone system registration in some areas.

• If you are unsure of your type of operation and/or the appropriate FCC registration number, contact
your local Toshiba telecommunications distributor for assistance.

FCC Registration Numbers

SYSTEM

CIX40 CJ6PF03BDTCHS402 CJ6MF03BDTCHS40 CJ6KD03BDTCHS40
CIX100 CJ6MUL-35931-PF-E CJ6MUL-35930-MF-E CJ6MUL-35929-KF-E
CIX200 CJ6PF03BDTCHS192 CJ6MF03BDTCHS192 CJ6KD03BDTCHS192
CIX670 CJ6MUL-35931-PF-E CJ6MUL-35930-MF-E CJ6MUL-35929-KF-E
CIX1200 CJ6MUL-35931-PF-E CJ6MUL-35930-MF-E CJ6MUL-35929-KF-E

Fully-protected PBXs

PBX

Fully-protected multifunction systems

Hybrid

KEY

Fully-protected telephone key systems

• Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the
quantity of devices which you may connect to your telephone line and still have all of those devices
ring when your number is called. In most areas, but not all, the sum of the RENs of all devices
connected to one line should not exceed five (5.0B). To be certain of the number of devices you may
connect to your line, as determined by the REN, you should contact your local telephone company to
ascertain the maximum REN for your calling area.

3.Network connection information USOC jack required: RJ11/14C,
RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also
indicated on the equipment label.

4.Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, 04DU9-BN/DN/1SN,
02IS5, 04DU9-BN/DN/1SN1ZN

Radio Frequency Interference

Warning: This equipme nt gene ra te s, u ses, and ca n r adi ate r adio fre quency en er gy and if n ot installed and
used in accordance with the manufacturer’s instruction manual, may cause interference to radio
communications. It has been tested and fo un d to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection
against such interference when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case, the user, at his/her own expense, will be
required to take whatever measures may be required to correct the interference.

Underwriters Laboratory

This system is listed with Underwriters Laboratory (UL). Secondary protection is required on any wiring
from any telephone that exits the building or is subject to lightning or other electrical surges, and on DID,
OPS, and Tie lines. (Additional information is provided in this manual.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from the American Society of
Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are
transmitted through the music-on-hold feature of this telecommunication system. Toshiba America
Information Systems, Inc., strongly recommends not using radio or television broadcasts an d hereby
disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1
Notice: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department
does not guarantee the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection. The customer should be aware that complia nce with the above conditions may not
prevent degradation of service in some situ atio n s.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but should

CP01, Issue 8, Part I Section 14.2
Ringer Equivalence Notice: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to a telephone
interface. The terminal on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5.

Hearing Aid Compatibility Notice: The FCC has established rules that require all installed business
telephones be hearing aid compatible. This rule applies to all telephones regardless of the date of
manufacture or installation. There are severe financial penalties which may be levied on the end-user for
non-compliance.

contact the appropriate electric inspection authority, or electrician, as appropriate.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO
YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU
OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION
THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,
distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the
Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice,
against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the
Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the
software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes
a willful infringement of copyright.

3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.

4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO
YOU.

5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.

6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or
order, is prohibited.

8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.

9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and
Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights
therein are restricted pursuant to, the vendor’s commercial license.

10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way
be affected or impaired.

11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with
rights to enforce the Agreement with respect to supplier’s software.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697
United States of America

DSD 020905

5932

T

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

End-User Limited Warranty

Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by
Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS
dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24)
months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or
posted on TAIS’s website. Products which are not manufactured by Toshiba but are purchased from Toshiba, will
be subject to the warranty provisions provided by the equipment manufacturer, unless TAIS notifies the end-user
of any additional warranty provisions in writing.

This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if
the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if
the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired
by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or miss­ing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS
and which are not compatible or are of inferior quality, design, or performance.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with
respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc­tion by TAIS or its authorized dealer with new or refurbished parts (at their option). If TAIS or one of its autho­rized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price
charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through
one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction,
whichever first occurs.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct,
special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circum­stances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment
that is malfunctioning.

To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the atten­tion of one of TAIS’ authorized dealers within the applicable warranty period and no later than thirty (30) days
after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized
TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.

THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,
INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.

No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modifi­cation or extension is effective unless it is in writing and signed by the Vice President and General Manager, Tele­communication Systems Division.

WARRANTIES FOR NON-TOSHIBA BRANDED THIRD

PARTY PRODUCTS

A valuable element of Toshiba’s product strategy is to offer our customers a complete product po rtfolio.

To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and
third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to
other resellers of software, hardware and peripherals, these third-party manufactured products carry
warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products.
Customers should note that third-party manufacturer warranties vary from product to product and are
covered by the warranties provided through the original manufacturer and passed on intact to the
purchaser by Toshiba. Customers should consult their product documentation for third-party warranty
information specific to third-party products. More information may also be available in some cases
from the manufacturer’s public website.

While Toshiba offers a wide selection of software, hardware and peripheral products, we do not
specifically test or guarantee that the third-party products we offer work under every configuration with
any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor
assume any liability in connection with such third party products or services. If you have questions
about compatibility, we recommend and encourage you to contact the third-party software, hardware
and peripheral product manufacturer directly.

Content s

Chapter 1 – Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up .......................................................................................1-1

Auto-programming Limitations .....................................................................................................1-2

Station and BIOU Auto-programming ..........................................................................................1-2

Station PDN Auto-programming ..................................................................................................1-3

CO Line Auto-programming .........................................................................................................1-3

MIPU / GIPU / LIPU / BIPU Settings ...........................................................................................1-6

CIX Processor NIC Interface TCP/IP Auto-programming .......... .................................................. 1-9

Default Feature Access Codes ..................................................................................................1-11

Plan Your System Requirements ..............................................................................................1-11

Program the CIX for First Time .................... .... ... ... ... .... ... ... ... .... ............................................. ...1-11

Review Program Flow ...............................................................................................................1-13

Identify Program Sequences .....................................................................................................1-14

Chapter 2 – Network eManager®

Installation Procedures ................................................................................................................2-2

System Requirements .... .... ... ... ... .... ... ... ... ............................................. .... ... ... ... .... .....................2-7

Network eManager Main Menu ..........................................................................................................2-9

Password Policy ........................................................................................................................2-10

Equipment Setup .......................................................................................................................2-12

Add Equipment Window ............................................................................................................2-13

Connect To Multiple CIX Systems .............................................................................................2-13

Connection Mode ............................... ... ............................................. ... ....................................2-13

Add New Station ........................................................................................................................2-14

MAS Licensing ...........................................................................................................................2-14

Add New Network eManager User ............................................................................................2-14

Network eManager Toolbar Setup Menu ...................................................................................2-15

Application Settings ...................................................................................................................2-15

Navigating The Menus ...............................................................................................................2-15

Features of Network eManager ........................................................................................................2-16

Excel Import ...............................................................................................................................2-16

Strata Synch - Export/Import from Active Directory® Services ....................... ... .... ... ... ... ... .... ...2-22

System Requirements for Strata Synch ....................................................................................2-23

Strata CIX Configuration Assumptions ......................................................................................2-23

Example 1 – Single Strata CIX Node ........................................................................................2-24

Example 2 – Multiple Strata CIX Nodes ....................................................................................2-25

Installing and Launching Strata Synch ............................................... ... .... ... ... ... .... ... ... ... ..........2-26

Launch Strata Synch and Login to ADS: ...................................................................................2-28

Import User Data to Network eManager ....................................................................................2-37

Ongoing Change .......................................................................................................................2-43

Access Multiple Systems ...........................................................................................................2-45

Back Up Database on Multiple CIX Systems ...................................................................................2-46

CIX Data Backup .......................................................................................................................2-46

Strata CIX Programming Vol. 1 11/09 i

Update Software on Multiple CIX Systems ............... ... ... .... ... ... ... .... ... ... ..........................................2-47

Create Network DNs in Multiple Systems ........................................................................................2-47

Table Views .................................. .......................................... ... ... .... ... ... ... ... .... ................................2-47

Network eManager Data Import/Export Features ............................................................................2-49

Network eManager DID/DNIS Assignments - Import/Export .....................................................2-49

Network eManager Station Directory - Import/Export ................... ............................................. 2-53

System Speed Dial Export/Import ................... ... ... ... .... ... ... ... .... ... ... ... .......................................2-55

Station Speed Dial Export/Import .... ... ... ... ... .... ... ... ... .... ... ... ... .... ............................................. ...2-56

Network eManager Network Calling Number Upload ................................................................2-60

Connection Entry for Dial-up .............. .... ... ... ............................................. ... .... ... ... ... .......................2-62

Help Topics/Context Help ............................................ ... .... ... ... ... .... ... ... ... .......................................2-68

About Network eManager ..........................................................................................................2-68

No Response from Device ............................... ...................... ....................... ...................... .......2-68

Network eManager DESI Integration / Telephone Keystrip Printing ................................................2-69

Manage Stand-Alone SES Systems ................................................................................................2-70

Chapter 3 – Licenses - SYSTEM, MAS, ACD

License Consideration ........................................................................................................................3-1

License Code Generation, Inquiry and Summary for Dealers and National Accounts .......................3-2

License Inquiry ............................................................................................................................3-6

Open License Summary ........................................... .... ... ... ... .... ............................................. .....3-8

MAS License Generation, Inquiry and Summary for Dealers and National Accounts .....................3-10

Transfer License ........................................................................................................................3-14

License Inquiry ..........................................................................................................................3-17

Open License Summary ........................................... .... ... ... ... .... ... ... ..........................................3-19

ACD Dongle License ....... ... ... .... ... ............................................. ... .... ... ... ... .......................................3-20

R5 License Generation for CIX100, CIX670 and CIX1200 .... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ...3-25

Strata CIX System Licenses ........................................ ... .... ... ... ............................................. ..........3-26

MAS Licenses ..................................................................................................................................3-29

ACD Dongle .......................... .... ... ... ... .... ... ... ... ... .............................................. ... .............................3-37

License Display Screen ....................................................................................................................3-50

License Control ..........................................................................................................................3-50

Chapter 4 – System

100 Cabinet Slot PCB Assignments ............................................................................................4-1

Dial Number Plan ...............................................................................................................................4-2

102 Flexible Access Codes .........................................................................................................4-3

Creating New Feature Codes ......................................................................................................4-4

Flexible Numbering Default Settings ...........................................................................................4-4

117 Public Dial Plan Digit Analysis .............................................................................................. 4-8

103 Class Of Service ...................................................................................................................4-9

104 System Timer .....................................................................................................................4-12

105 System Data .......................................................................................................................4-15

System Call Forward .... ............................................. ... ... .... ... ... .......................................................4-21

500 / 504 System Call Forward Assignment .............................................................................4-21

Copy ..........................................................................................................................................4-22

System Call Forward Table View .................................................................... ... .... ... ... ... ..........4-23

501 System Speed Dial ......................................... ... .... ............................................. ... ... ... .......4-23

System Speed Dial Table View ... .... ... ............................................. ... ... .... ... ... ..........................4-24

Day Night Service ............................................................................................................................4-25

112 Day/Night Mode Calendar ........ ... ... ... ... .... ... ............................................. ... .... ... ... ... ... .... ...4-25

106 Day/Night Mode Day of Week Mapping Assignment ................ .......................... ................ 4-26

113 Day/Night Mode Daily Schedule ...................................................................... ... ... ... ... .... ...4-27

ii Strata CIX Programming Vol. 1 11/09

PAD Values ........ ... ............................................. .... ............................................. ... ... .......................4-28

PAD Values Interface ......... ... ... ... .... ... ............................................. ... ... ....................................4-28

PAD Table ......... .... ... ... ... .... .................................................................................... ... ... .............4-29

107 PAD Table Assignment .................................. ... .... ... ... ... .... ... ... ... ... ....................................4-29

108 PAD Group Assignment .....................................................................................................4-31

114 PAD Conference Assignment .............................................................................................4-32

Miscellaneous System Commands ..................................................................................................4-33

110 Password ............................................................................................................................4-33

109 Music on Hold .....................................................................................................................4-34

I/O Device ..................................................................................................................................4-36

803 Application Port Assignments .............................................................................................4-36

801 Network Jack LAN Device Assignment ..............................................................................4-39

804 BSIS RS-232 Serial Port Setup ..........................................................................................4-41

115 Advisory Messages ............................................................................................................4-42

116 Data Initialize ......................................................................................................................4-43

120 Tenant Assignments ...........................................................................................................4-44

Chapter 5 – Station

Assignment ........................................................................................................................................5-1

200 Station Data ..........................................................................................................................5-1

204 DKT Parameters .................................................................................................................5-10

214 DSS Console Assignment ..................................................................................................5-19

205 / 213 / 215 Key ..................................... .... ............................................. ... ..........................5-20

Shift and Hist Key Operation ................. ... ... .... ... ............................................. ... .... ... ... ... ... .......5-22

208 Timer ..................................................................................................................................5-25

216 Emergency Ringdown Assignment .....................................................................................5-26

206 Phantom DN .......................................................................................................................5-27

209 Hunt Group .........................................................................................................................5-29

218 Station Hunt Assignments ..................................................................................................5-31

Hunt Group Table View .............................................................................................................5-32

502 Paging Group .....................................................................................................................5-33

210 Pickup Group ......................................................................................................................5-35

Multiple Call Group ....................................................................................................................5-36

517, 519 Multiple Call Group Assignment .................................................................................5-38

518 Multiple Call Group Members Assignment .........................................................................5-39

516 Station Speed Dial ..............................................................................................................5-40

ISDN ..........................................................................................................................................5-42

202 ISDN BRI Station ................................................................................................................5-42

217 ISDN Station Data ..............................................................................................................5-46

Setup Wizards ..................................................................................................................................5-48

PDN Range Setup Wizard .........................................................................................................5-48

Multiple DN Assignment Wizard ................................................................................................5-48

VMID Range ....................................... ... ... ... .... ... ... ... .......................................... .... ... ... .............5-49

User Setup ................... ... .... ............................................. ... ... ....................................................5-50

Chapter 6–Trunks

304, 305 Incoming Line Group ....................................................................................................6-1

304 Incoming Line Group Assignment ........................................................................................6-2

306, 307 Outgoing Line Groups ..................................................................................................6-5

300, 301 Trunk Assignment .........................................................................................................6-7

313 Caller ID ..............................................................................................................................6-11

308 Trunk Timer ........................................................................................................................6-12

310 DIT Assignment ..................................................................................................................6-14

Strata CIX Programming Vol. 1 11/09 iii

309, 312 Direct Inward Dialing ..................................................................................................6-16

318 DID Intercept Assignments .................................................................................................6-19

Service .............................................................................................................................................6-22

311 DISA Security Code ............................................................................................................6-22

319 Intercept Treatment ............................................................................................................6-23

315 T1 Trunk Card ................................... ... .... ... ... ... .............................................. ... ... ... ..........6-24

DID/DNIS Table View ................................................................................................................6-25

ISDN ................................ ... ... .... ... .......................................... ... ... .... ... ... ... .......................................6-26

317 ISDN BRI Trunk ..................................................................................................................6-26

302, 303 Strata Net (PRI) and Strata Net IP (QSIG) .................................................................6-30

ISDN Call-by-Call ......................................................................................................................6-35

323 CBC Service .......................................................................................................................6-35

324 CBC Time Zones ................................................................................................................6-37

320 PRI B Channels ..................................................................................................................6-37

316 Shared D Channel ..............................................................................................................6-39

Calling Number ..........................................................................................................................6-41

321 Calling Number Identification ..............................................................................................6-41

322 Called Number Table ..........................................................................................................6-42

Trunk DID/DNIS Setup Wizard ......................................................................... ... ... ... .... ... ... .............6-43

325 Strata Net Full IP Trunk Assignment ..................................................................................6-47

326 SIP Trunk Assignment ........................................................................................................6-49

327 SIP Trunk Service Kind Assignment ...................................................................................6-50

328 SIP Trunk Service Assignment ...........................................................................................6-55

329 SIP URI Assignment ...........................................................................................................6-56

Chapter 7 – Attendant

404 Attendant Group Assignment ...............................................................................................7-1

400 Emergency Call Destination Assignment .............................................................................7-3

Chapter 8 – IP Telephone Programming

IP Telephone Setup . .... ... ...................................................................................................................8-1

CIX IP Telephone Programming ..................................................................................................8-1

VLAN Setup .......................................................................................................................................8-3

Using the VLAN Wizard ...............................................................................................................8-3

Enable VLAN on the xIPU ..... ... ... .... ... ... ... ... .... ... ............................................. ... .........................8-3

CIX IP Telephone Programming Guidelines ......................................................................................8-4

Basic CIX IP Setup ......................................................................................................................8-4

IP Telephone Installation and Network Connection Setup ........ ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ..8-5

150 System IP Data .....................................................................................................................8-6

151 BIPU Configuration .............................................................................................................8-10

152 Voice Packet Configuration Table Assignment ..................................................................8-11

161 LIPU/MIPU/GIPU Configuration .........................................................................................8-13

250 IP Telephone (Station) Data Assignment ...........................................................................8-17

260 Full IP Station Assignment .................................................................................................8-21

674 Remote Node IPU IP Address Assignment ........................................................................8-29

IP Mobility Programming ........... ... ... ... .... ... ... ... ... .... ... ... ............................................. .... ... ... .............8-30

Requirements ............................................................................................................................8-30

More IP Telephone DNs than xIPU ports ..................................................................................8-30

Feature Administration/Programming ..............................................................................................8-31

IP Mobility Programming Steps .................................................................................................8-32

Compatibility ..............................................................................................................................8-32

xIPU and IPT Program Update ........................................................................................................8-33

FTP Server Information ...... ... ... ... .... ... ... ... ... .... ............................................. ... ... .... ... ... .............8-34

iv Strata CIX Programming Vol. 1 11/09

xIPU Program Update ...............................................................................................................8-34

IPT Program Update ..................................................................................................................8-36

Chapter 9 – Services

540, 541 Pilot DN Assignment .....................................................................................................9-1

579 System Voice Mail Data ........................... ... ... ... .............................................. ... ... ... ... .... .....9-3

580 Voice Mail Port Data .............................................................................................................9-5

Destination Restriction/Least Cost Routing ........................................................................................9-6

DR Overview ......................... ... ... .... ... ... ... ... .... ............................................................................9-6

Destination Restriction Guide Page ...........................................................................................9-10

DR Dialing Setup ............................................. ... ... ... .............................................. ... ... ... ..........9-10

DR Digit Table Setup .................................................................................................................9-10

DR Class of Service Setup . ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... .............................9-11

LCR Overview ..................................................................................................................................9-12

LCR Analysis Process ...............................................................................................................9-12

DR .............................................................................................................................................9-13

Route Analysis ...........................................................................................................................9-13

Time of Day ...............................................................................................................................9-13

Connection ................................................................................................................................9-13

LCR Guide Page .......................................................................................................................9-13

LCR Dialing Setup .....................................................................................................................9-14

LCR Route Plan Setup ..............................................................................................................9-14

LCR Day of Week and Time Zone Setup ..................................................................................9-15

LCR COS and Station Setup ................................. ... .... ... ... ... .... ... ... ... .......................................9-15

LCR/DR ........................... ................................ ................................. ................................................9-16

LCR Assignment ........................................................................................................................9-16

520 LCR Local Route Plan Assignment ....................................................................................9-16

521 LCR Route Plan Digit Analysis Assignment .......................................................................9-17

522 LCR Exception Number Route Plans .................................................................................9-18

Route Define ...................... ... .... .......................................... ... ... ... .... ... ... ... .......................................9-19

524 Route Table to Route Definition Assignment ......................................................................9-19

525 LCR Route Definition Assignment ......................................................................................9-20

526 Modified Digits Table Assignments ....................................................................................9-20

Route Schedule .................................. .... ... .......................................................................................9-21

523 LCR Route Plan Schedule Assignments ............................................................................9-21

528 LCR Public Day of Week Mapping Table ...........................................................................9-22

Public Holidays and LCR Time Zones ................................................ ... ... ... .... ... ... ... .... ... ... ... ..........9-23

527 LCR Holiday Table .............................................................................................................9-23

529 LCR Route Plan Time Zone Assignment ............................................................................9-23

LCR/DR Screening ...........................................................................................................................9-24

530 DR LCR Screening Table Assignment ...............................................................................9-24

531 DR Screening Table for OLG .............................................................................................9-25

Destination Restriction .....................................................................................................................9-26

532 DRL Table Allow/Deny Definition .......................................................................................9-26

533 DRL Table Assignment .......................................................................................................9-26

534 DRL Exception Table Assignment ......................................................................................9-27

111 DR Level (DRL) ..................................................................................................................9-27

DRL Table View .........................................................................................................................9-27

Centrex/PBX Screening Table View ..........................................................................................9-27

Account Codes .................................................................................................................................9-28

570 Account Code Digit Length .................................................................................................9-29

506 Verified Account Codes ......................................................................................................9-30

571 Exception Numbers for Forced Account Codes .................................................................9-30

509 DR Override by System Speed Dial ...................................................................................9-31

Strata CIX Programming Vol. 1 11/09 v

510 COS Override Assignment .................................................................................................9-32

656 Node ID Assignment ...........................................................................................................9-33

670 Remote Node Data Assignment .........................................................................................9-34

651 Private Routing Plan Analysis ............................................................................................9-34

Private Route Choice Definition .......................................................................................................9-35

653 Private Route Choice Table Assignment ............................................................................9-35

654 Private Route Definition Table Assignment ........................................................................9-35

655 Private Network Digit Modification Table Assignment ........................................................9-36

Mapping ...........................................................................................................................................9-37

657 Network COS Mapping Table .............................................................................................9-37

658 / 659 / 660 Network DRL/FRL/QPL Mapping Tables ................................................ .......... 9-38

661 Network DN Table Assignment ..........................................................................................9-38

219 Network DSS Notify Data Delete ....................... ....................................................... ..........9-39

Strata Net Over IP ............................................................................................................................9-40

671 IP Address Convert Table ..................................................................................................9-40

672, 673 Node ID Detail Information .........................................................................................9-41

Miscellaneous ..................................................................................................................................9-43

SMDR .................................... .... ... ....................................................................................................9-43

512 SMDR for System Assignment ...........................................................................................9-43

513 SMDR for ILG Assignment .................................................................................................9-44

514 SMDR for OLG Assignment ...............................................................................................9-45

577 Caller History ......................................................................................................................9-46

650 Behind Centrex Assignment ...............................................................................................9-46

External Devices ..............................................................................................................................9-47

Door Phones ..............................................................................................................................9-47

507, 573 Door Phone Assignment .............................................................................................9-47

576 Door Phone Night Ring Over External Page .....................................................................9-49

508 Door Lock Control Assignment ...........................................................................................9-50

515 View BIOU Control Relay Assignments ..............................................................................9-52

503 Paging Devices Group Assignments ..................................................................................9-53

550 Enhanced 911 Emergency Call Group ...............................................................................9-54

Chapter 10 – Operation

System Setup .. ... ..............................................................................................................................10-1

900 CTX/CIX Restart .................................................................................................................10-2

901 CTX/CIX Version And Processor Hardware .......................................................................10-3

915 Regional Selection ..............................................................................................................10-3

Set Time and Date ....................... .... ... ... ............................................. ... ....................................10-4

121 Automatic Day Light Savings Time Change .......................................................................10-4

908 Secure Digital and SmartMedia ..........................................................................................10-5

Remote Program Update ...........................................................................................................10-8

910 Data Backup .......................................................................................................................10-9

916 IP Configuration ................................................................................................................10-10

FTP User Accounts ............ ... .... ... ... ... .... ... ... ... ............................................. .... ... ...........................10-11

File Information ..............................................................................................................................10-11

Community Name ..........................................................................................................................10-12

909 MAC Address ...................................................................................................................10-13

License Control ..............................................................................................................................10-14

License Issue ...........................................................................................................................10-14

License Activate ......................................................................................................................10-15

License Information .................................................................................................................10-15

Alarm Control .................................................................................................................................10-17

System Alarm Control (Program 919) .....................................................................................10-17

Alarm Control for Slot (Program 920) ......................................................................................10-18

vi Strata CIX Programming Vol. 1 11/09

Traffic Measurement ......................................................................................................................10-19

Program 921 Control Setup .....................................................................................................10-19

Program 922 Specified Traffic Reports ...................................................................................10-21

Trap Destinations (IP Trap Setup) ............................................... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .....10-22

Chapter 11 – Maintenance

Trace Function .................................................................................................................................11-1

Trace Data .................................................................................................................................11-1

Event Trace Control .........................................................................................................................11-2

903 Start/Stop Trace .................................................................................................................11-3

904 ISDN Trace Location ..........................................................................................................11-3

905 All ISDN Lines Trace Level Selection .................................................................................11-3

906 Change Trace Selection ........................................... ... ... .... ... ... ... ... .... ... ... ..........................11-4

Memory Access Operation .... .............................................. ... ... ... .... ... .............................................11-4

Components .................................... .................................... ...................................... .......................11-4

Chapter 12 – Tools and Profile

Tools ................................................................................................................................................12-1

Download ..................................... ....................... ....................... ...................... ..........................12-1

Chapter 13 – Telephone Button Programming

Telephone Button Overview .............................................................................................................13-1

Telephone Button Commands ...................................................................................................13-2

Button Programming Procedure ......................................... ... .... ... ... ... ... .... ................................13-3

900 Series Programs .......................................................................................................................13-5

System Initialize ............................................... ... ... ... .... ... ... ... .... ................................................13-5

Display Version ..........................................................................................................................13-6

Set Time and Date ....................... .... ... ... ............................................. ... ....................................13-8

ISDN Trace Location ...............................................................................................................13-10

All ISDN Trunk Trace ...............................................................................................................13-11

Event Trace Side Change .......................................................................................................13-11

System Admin Log ................................ ... ... .... ... ............................................. ... .... ... ... ... ........13-12

Format/Unmount Secure Digital/SmartMedia ............................... ........................................... 13-12

MAC Address (System Serial Number) ...................................................................................13-13

Data Backup ............................................................................................................................13-14

Program Update .......... ... .... ... ... ... .... ............................................. ... ... .....................................13-15

Make Busy Control ..................................................................................................................13-16

Regional Selection ...................................................................................................................13-17

IP Configuration ............................... ............................................. ... ... .....................................13-18

Chapter 14 – Data Backup and Restore

Data Backup and Restore ................................................................................................................14-1

Backup Feature ........... ... .... ... ... ... .... ... ... ... ... .............................................. ... ... ... .... ... ................14-1

Restore Feature .........................................................................................................................14-3

System Turn-on and Start-up Time ..................................................................................................14-4

R3.0 and Earlier Data Backup ............................ ....... ...... ....... ...... ....... ...... ....... ...... ....... ...... .............14-4

Backup Progress and Completion Indicators ............................................................................14-4

Restoring Programmed Data ...........................................................................................................14-5

Local Update ....................................................................................................................................14-5

Prerequisites for CIX100, CIX200, CIX670 and CIX1200 Local Update ...................................14-5

CIX Software Update Files ........................................................................................................14-5

CIX Software Identification ........................................................................................................14-6

Strata CIX670 or CIX1200 Local Update ...................................................................................14-9

Strata CIX Programming Vol. 1 11/09 vii

Remote (Network eManager) Software Update .............................................................................14-12

Update Process .......................................................................................................................14-12

Update from R3 to R5 (or later) SD/SM Cards ...............................................................................14-14

Update from R3 to R5 (or later) Local PC ......................................................................................14-14

Appendix O – Applications Guide

Voice Mail Set Up ...................................... ... ... ... .............................................. ... ... ........................... A-1

Analog Ports ....................................... ... ... ... .... ... ... .......................................... ... .... ... ... ..............A-1

Digital Ports ................................................................................................................................ A-2

Telephone Station Ports ............................................................................................................. A-2

Networking Multiple Voice Mail Systems ..........................................................................................A-3

Call Record and Soft Keys ......................................................................................................... A-3

Strata CIX BRI Video Conferencing Programming ............................................. ... ... .... ... ... ... ... .... ... . A-5

IP Telephone Quality of Service (QoS) Programming ...................................................................... A-6

General QoS Adjustments ............................... ... ... ... .... ... ... ... .... ... .............................................. A-6

Priority Control Adjustments ....................................................................................................... A-7

Networking ........................................................................................................................................ A-8

Strata Net Private Networking .. ... .... ... ... ... ... .... ... ... ............................................. .... ... ... ... ... ........A-8

QSIG ............................... ....................... ....................... ...................... ........................................ A-8

Node ID ...................................................................................................................................... A-8

Network Directory Number ......................................................................................................... A-8

Network Feature Access Code ................................................................................................... A-9

Digit Manipulation ....................................................................................................................... A-9

Traveling Class Mark ................................................................................................................ A-10

Path Replacement ........................................... ... ... ... .............................................. ... ... ... ......... A-10

Coordinated Numbering Plan ............. ... ... ... .... ... ... ... .... ... ... ............................................. ... .... .. A-10

Station Message Detail Recording (SMDR) ............................................................................. A-11

Centralized Voice Mail ..................................................................... ... ... ................................... A-12

Centralized Attendant ................................................................................ ... ... ......................... A-12

Network Busy Lamp Field (BLF) ..................................................................................................... A-13

Attendant Console BLF ............................................................................................................ A-14

Network DSS/BLF for Digital Telephones ................................................................................. A-15

Network DSS ............................................................................................................................ A-17

Network Feature Content ................................................................................................................ A-19

Strata Net Configuration .................................. ............................................. .... ... ... ... .... ... ............... A-20

Strata Net Programming Overview ................................................................................................. A-20

Strata Net over IP Programming Guidelines ................................................................................... A-21

Example .................................... ....................... ...................... ....................... ............................ A-22

IP StrataNet Node Setup ................................................................................................................. A-23

Appendix P – Software and Firmware Updates

IP Telephone, MIPU, GIPU, LIPU and BIPU Firmware Update Procedures ..................................... B-1

Download Firmware Update Files .............................................................................................. B-2

Copy the IP Update Files to Network eManager Folders ........................................................... B-2

Copy the IP Update Files to the SM/SD Media Card ............. .......................... .......................... . B-2

xIPU Update ............................................................................................................................... B-3

IP Telephone Update ..................................................................................................................B-4

xIPU Update ............................................................................................................................... B-7

IP Telephone Update ..................................................................................................................B-7

Update From an FTP Directory on the Network eManager PC .................................................. B-8

IPT20X0 and IPT2008 Update ................................................................................................. B-10

Strata CIX Programming Vol. 1 11/09 viii

Introduction

This manual provides information required to program the Strata® CIX™ business telephone

systems using Toshiba’s Network eManager programming interface and the 900 series Button

Programming.

Important! Whenever the CIX100 is mentioned in this book, it applies to both the CIX100-S and

CIX100, unless specified otherwise. Whenever the CIX is mentioned in this book, it
applies to all CIX40, CIX100, CIX100-S, CIX200, CIX670 and CIX1200 systems,
unless specified otherwise.

Important! Do not downgrade to previous versions of CIX software. Downward compatibility of

CIX database is not supported. Toshiba recommends keeping the current database
for emergency situations. We guarantee upward compatibility of the database so
you can upgrade the system without any proble ms.

Release 4 and above Processors

The chart below shows the processor PCB required to support the Release 4 and later software

packages.

System: Processor PCB

Required to Support Release 4.x

CIX40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GCTU2A

CIX100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ACTU3A

CIX200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCTU1A, LCTU2A

CIX670 Basic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BCTU2A

CIX670 Expanded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BCTU2A with BEXU2A

CIX1200 Basic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HCTU1

CIX1200 Expanded A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HCTU1 with HEXAU1

CIX1200 Expanded B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HCTU1 with HEXBU1

Note The features described in this document assume th at the Strata CIX system has the current

software release installed. At the time of printing, Strata CIX R5.20 and Network eManager
V5.20 are the most current versions.

Strata CIX Programming Vol.1 02/09 ix

Organization

Organization

Chapter 1 - Strata CIX Programming Guidelines describes auto-recognition features, order of

programming, and overview of general CIX Programming operation.

Chapter 2 – Network eManager provides general information about the Strata Network

eManager software capabilities. Includes the installation steps needed to install Strata Network

eManager on a PC and establish a connection to the Strata CIX system.

Chapter 3 – Licenses

Chapter 4 – System

Strata CIX license descriptions and procedures

provides system programming information

Chapter 5 – Station

Chapter 6 – Trunks

Interface (BRI) and Primary Rate Interface (PRI).

Chapter 7 – Attendant

Chapter 8 – IP Telephony Programming describes the programs required to program IP

Telephony features.

Chapter 9 – Services

eManager.

Chapter 10 – Operation

initialization, SmartMedia formatting, system software upgrades and Internet Protocol (IP)

configuration are among the topics discussed.

Chapter 11 – Maintenance

eManager Configuration and Flash Memory Testing are also described.

Chapter 12 – Tools and Profile

Strata CIX System more efficiently.

Chapter 13 – Telephone Button Programming

interface provided with Strata CIX.

Chapter 14 – Data Backup, Restore and Update

that can be activated from the programming telephone.

Appendix A – Applications Guide

Mail, IP Telephony, StrataNet and others

discusses station and station feature programming.
explains trunk programming information including T1, ISDN Basic Rate

describes Attendant Console support and settings available in eManager.

discusses programming of services available to Strata CIX through

explains system setup options available to eManager users. System

provides system and component trace program information.

discusses Strata CIX Tools and Utilities to help manage your

discusses the 900 series button programming

provides Strata CIX maintenance procedures

for setup and program specific applications such as Voice

Appendix B – Software and Firmware Updates contains IP Telephone and BIPU Firmware

update procedures.

x Strata CIX Programming Vol.1 02/09

Conventions

Conventions Description

Note

Important! Calls attention to important instructions or information.
CAUTION!

WARNING! Alerts you when the given task could cause personal injury or death.

Conventions

Elaborates specific items or references other information. Within some
tables, general notes apply to the entire table and numbered notes
apply to specific items.

Advises you that hardware, software applications, or data could be
damaged if the instructions are not followed closely.

[DN]

[PDN]

[SDN]

[PhDN] Represents any Phantom Directory Number button (an additional DN).

Plus (+)

Tilde (~) Means “through.” Example: 350~640 Hz frequency range.

Start > Settings >

Printers

See Figure 10

Represents any Directory Number button, also known as an extension
or intercom number.

Represents any Primary Directory Number button (the extension
number for the telephone).

Represents any Secondary appearance of a PDN. A PDN which
appears on another telephone is considered an SDN.

Shows a multiple PC keyboard or phone button entry. Entries without
spaces between them show a simultaneous entr y. Example: Esc+Enter .
Entries with spaces between them show a sequential entry.
Example: # + 5.

Denotes a progression of buttons and/or menu options on the screen
you should select.

Grey or blue words within the printed text denote cross-references. In
the electronic version of this document, cross-refe rences appear in blue
hypertext.

Strata CIX Programming Vol.1 02/09 xi

Related Documents/Media

Related Documents/Media

Note Some documents listed here may appear in dif ferent versions on the CD-ROM or in print. To

find the most current version, check the version/date in the Publication Information on the
back of the document’s title page.

Installation and Programming

• Strata CIX & MAS Installation and Maintenance Manual

• Strata CIX Programming Manual Volume 1

• Strata CIX Programming Manual Volume 2 – (Stratagy ES Voice Mail Application)

• Strata CIX Programming Manual Volume 3 – (Application Implementation)

• Strata CIX SIP Trunk Configuration Manual

• Telephone Button Programming Manual

User Guides

• Strata CIX IP5000-Series Telephone

• Strata CIX DKT/IPT Telephone

• Strata DP5000-Series Telephone

• My Phone Ma nager™ User Guide

• Strata CTX DKT3001/2001 Digital Single Line Telephone

• Strata CTX Standard Telephone

• Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephones

Quick Reference Guide

• Strata CIX IP5000-Series Telephone

• Strata CIX DP5000-Series Telephone

• Strata CIX/CTX DKT/IPT Telephone

CD-ROMs

• Strata CIX Application Software and CIX Documentation Library - includes Network
eManager™ software.

• Strata CIX Call Center Solutions Application Software and CIX Documentation

For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CIX
documentation and enables you to view, print and download current publications.

xii Strata CIX Programming Vol.1 02/09

Strata CIX Programming Guidelines 1

This chapter discusses Strata CIX programming basics and guides you through initial setup procedures. It
also describes auto-recognition features, order of programming, and overview of general CIX Network
eManager, and Button Programming oper ations. Programming sequence t ables are provide d to streamline
your programming tasks.

Use Default Auto-programming to Start Up

Important! All programs and instructions apply to all Strata CIX100, CIX1200 and CIX670 systems,

unless specified otherwise.
The CIX40 has a default database already stored. Refer to the CIX40 Installation Manual

(CIX-IM-CIX40) for details.

This feature reduces the programming time to install Strata CIX systems. The Strata CIX system will
automatically program specific default data in a number of programs based on the PCBs that are installed
in the system before processor initialization. The default data and procedure for auto-programming is
provided in this section.

1. Install all line, station and optional PCBs that should be recognized for auto programming.

2. Power-on the system and initialize auto-programming for the system (Program 900, Level 1).

3. Verify ”Station and BIOU Auto-programming’ on page 1-2.

4. Verify ”Station PDN Auto-programming’ on page 1-3.

5. Verify ”CO Line Auto-programming’ on page 1-3.

6. Verify ”CIX Processor NIC Interface TCP/IP Auto-programming’ on page 1-9.

Note

• The type of PCB, its cabinet and slot position are automatically recognized upon system initialization;

or, when powering the CIX processor for the first time.

Programming

Strata CIX

• Each installed PCB circuit equipment numb er is set in numerical order based on the cabinet and slot

position of the PCB.

• Station Primary Directory Numbers (PDN) and CO line numbers are set in numerical order according

to their equipment cabinet/slot positions.

• Other default data, such as the Strata CIX LAN and modem interface IP address, station and line class

of service, outgoing and incoming line groups, etc., are automatically set for the optional hardware
originally installed.

Strata CIX Programming Vol.1 12/09 1-1

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Auto-programming Limitations

The following are the limitations of Strata CIX auto-programming.

• CTI programs are not programmed automatically.

• Strata CIX cannot configure unique LAN requirements automatically. Strata CIX’s LAN system data,
CIX IP address and Community Name are set to a default.

Note DND is only assigned on 20-button telephones.

• When the system is initialized, it takes a few minutes to recognize the mounted hardware.

• The Primary DN on the first button and DND on the last button are assigned telephone buttons; all other
buttons are not assigned automatic ally.

• In the Strata CIX100, CIX670 or CIX1200 Slot 0101 must always have a BDKU, ADKU or PDKU. The
BDKU is assigned if no PCB is installed.

• In th e S trat a CIX200 Slot 0101 must always ha ve an MIPU, LIPU, BDKU or PDKU. An xIPU is assigned
if no PCB is installed, however no stations are assigned. R5 software assigns an MIPU; R4 software
assigns an LIPU.

Station and BIOU Auto-programming

Table 1-1 shows the Station and BIOU PCBs that will be recognized and set in Program 100 during auto­programming.

Note No special assignments are set for BIOU/LIPU/MIPU/GIPU during auto-programming.

Table 1-1 Auto-Programming for Station and BIOU PCB Recognition (Program 100)

PCB Code PCB Name PCB Circuit Type

000 No PCB or RRCU None or Remote Cabinets
002 RSTU 8 standard telephone

circuits

003 PDKU2 8 digital telephone PCM

004 Not used Not used
017 BDKU 8 digital telephones 8, 1B circuits DKT2000 or DKT3000/3200 without S-OCA
018 BDKU1+BDKS 16 digital telephones 16, 1B

019 BIOU Page/MOH/Relay

interface#1

020 BIOU2 Page/MOH/Relay

interface#2

Parameter

Setting

Highway: 8

circuits

Comments

Standard telephone - no VM interface
settings

DKT2000 or DKT3000/3200 without
S-OCA (DKT3000 limitations: DKT2000, 16
character LCD display on DKT3000,
DKT3000/3200 LCD Feature key does not
function, DKT3014 large screen LCD does
not display).

DKT2000 or DKT3000/3200 without S-OCA

No functions assigned

No functions assigned. Strata CIX100
assigns a virtual BIOU2 into a virtual
location, Cabinet 02, Slot 05, to provide
control of the ACTU relay.

1-2 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Station PDN Auto-programming

When auto programming recognizes insta lled station PCBs, it assigns PDNs in numerical order as follows:

• Auto programming assigns PDNs to station PCB equipment numbers (cabinet, slot, circuit) in
equipment number order. All installed station PCB circuits will be assigned a PDN regardless of the
circuit type, digital (BDKU/BDKS, PDKU) or analog (RSTU). MIPUs, GIPUs and LIPUs are not
assigned PDNs.

• PDN 200 or PDN 2000 (depending on the system size) is assigned to the station circuit having the
lowest equipment number in the system. The PDN is then increme nted by one digit and assigned to the
next highest station equipment number and so on. See Table 1-2.

• Program 205 Feature Button Setting – A Primary DN (PDN) is assigned to FB01 on each digital
telephone according to its equipment number (cabinet, slot, circuit) position. DND is assigned to FB20
on 20-button telephones. DND is not assigned on 10- and 14-button telephones.

Table 1-2 Auto-Programming for Station Primary Directory Number

First digit CIX Basic Processor CIX670 Exp Processor/CIX1200

Primary DNs (3-digits)

2

3

200~299 depending on quantity of station
PCBs installed

Primary DN (3-digits)
300~399 depending on the quantity of

station PCBs installed

Primary DNs (4-digit)
2000~2571 depending on the quantity of station

PCBs installed

Programming

Strata CIX

CO Line Auto-programming

Table 1-3 shows the CO line PCBs that will be recognized and set in Program 100 during auto­programming. The default data for CO line Incoming Line Grou ps (ILG), Outgoi ng Line Group s (OLG), and
CO line service type is set as shown in Table 1-4.

Important! PCBs must be installed per the rules in the Strata CIX and MAS Installation and

Maintenance Manual.

Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100)

PCB

Code

000 - No PCB or RRCU None or Remote cabinets
001 RCOU, RGLU 4 analog Loop or

005 RCOU+RCOS 8 analog Loop start

006 RDDU 4 analog DID lines Direct Inward Dial lines
007 RDTU2 16 or 24 digital T1

PCB Name PCB Circuit Type Parameter setting Comments

Direct Incoming Termination (DIT) lines

Ground start lines

Direct Incoming Termination (DIT) lines

lines

lines

PCM Highway:
16 or 24

1

T1 Direct Incoming Termination (DIT)
lines

Strata CIX Programming Vol.1 12/09 1-3

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100)

PCB

Code

008 RDSU 4 standard

PCB Name PCB Circuit Type Parameter setting Comments

Standard Telephone, DKT2000 and
telephone and 4
digital Telephone

DKT3000/3200 without S-OCA, DP5xxx

(DKT3000 limitations:

(continued)

DKT2000, 16 character LCD display on

DKT3000/3200, DKT3000/3200 LCD

Feature key does not function, DKT3014/

3214 large screen LCD does not display)

009 RCIU2+RCIS 4 or 8 Caller ID

interface

Caller ID interface for RCOU/RCOS and

RGLU analog CLID lines. Note: The

same Prog 100 code (009) is used for

RCIU2 with or without RCIS.

010 RMCU+RCMS 2 or 4 E911 analog

CAMA lines

CAMA lines Note: The same Program

100 code (009) used for RCIU2 with or

without RCIS.

011 REMU, BVPU 4 analog Tie lines, 4

Tie lines
VoIP circuits

012 RBSU 2 ISDN BRI (S/T)

circuits

013 RBSU+RBSS 4 ISDN BRI (S/T)

circuits

014 RPTU 16 or 24 ISDN PRI

channels

015 RBUU 2 ISDN BRI (U)

circuits

016 RBUU+RBUS 4 ISDN BRI (U)

circuits

1. If the slot next to an installed RDTU or RPTU is vacant, 24 lines or channels will be installed; If the slot next to an installed
RDTU or RPTU is occupied by another PCB, 16 lines or channels will be installed.

TEI Type:
two TEIs

TEI Type:
two TEIs

PCM Highway:
16 or 24

1

TEI Type:
two TEIs

TEI Type:
two TEIs

ISDN BRI CO lines

ISDN BRI CO lines

ISDN BRI CO lines

ISDN BRI CO lines

ISDN BRI CO lines

Table 1-4 Auto-Programming of Line Groups and Service Types

CO line type

RCOU/RCOS and RGLU analog Loop
and Ground start

OLG

Prog 306

1 1 Direct In Termination (DIT) to the first PDN

ILG

Prog 304

CO Service Type

(200 or 2000 – see Table 5)
RDDU analog DID 1 2 DID, wink – no default DID numbers
RDTU (T1) 1 3 DID – no default DID numbers
RMCU/RMCS analog CAMA 1 - Direct In Termination (DIT) to the first PDN

(200 or 2000 – see next table)
RBUU/RBUS and RBSU ISDN BRI - set

2 4 DID – no default DID numbers

as CO side

1-4 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Table 1-4 Auto-Programming of Line Groups and Service Types (continued)

CO line type

OLG

Prog 306

ILG

Prog 304

CO Service Type

ISDN PRI 2 5 DID – no default DID numbers
REMU analog E&M 3 6 Non-Strata Net

1. The line number is assigned to all lines in the numerical order according to the line PCB cabine t placements. Example:
Line number 1 will be on the first circuit of the line PCB placed in the lowest cabinet/slot number.

2. OLG:1 is created even if there is are no analog line PCBs installed.

Table 1-5 Auto-Programming of Miscellaneous Line Parameters

Item Settings

DIT line ringing assignment
Program 310

All of the ringing destinations of DIT lines are the first PDN:
PDN 200 for CIX100, CIX200 and Basic Proc CIX670 (1~2 cab), CIX1200 Basic
PDN2000 for Expanded Processor CIX670. (3~7 cabinets), CIX1200 Expanded

DID numbers - not assigned
Program 309

The destination of DID is not assigned. DID numbers and ringing destinations
must be assigned manually from Strata eManager or the programming

telephone.
Format setting for DIT (T1) Zero Code Suppress = B8ZS, Frame Format = ESF
Setting for CAMA / E911 The destination of internal notification is the first DN 200 or 2000 in the all

operation mode (Day1, Day2 and Night).
Setting for ISDN BRI CO Common D channel is not assigned. One channel group is assigned to each

BRI PCB installed. The channel group number is assigned to each BRI interface

in the order in which the BRI PCBs are installed. The destination of DID is not

assigned.
Setting for ISDN PRI CO Common D channel is not assigned. One channel group is assigned to each

PRI PCB installed. The channel group number is assigned to each PRI interface

in the order in which the PRI PCBs are installed. The destination of DID is not

assigned.
Setting for E&M Tie lines The node number and the other setting for networking are not assigned

automatically.

Programming

Strata CIX

The destination of Program 318, No Calling Party Number (CPN) and Out Of Search [for] DID number, is
assigned to the first Primary DN of the system (200 or 2000) in the all system operating mod es (Day1,Day
2 and Night).

The DIT line (Ground and Loop) destinations of all trunks which gene rated automatically are set as the first
PDN 200 or 2000 depending on the system size – see Table 1-4.

Strata CIX Programming Vol.1 12/09 1-5

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

MIPU / GIPU / LIPU / BIPU Settings

Table 1-6 MIPU, GIPU, LIPU, BIPU-M Automatic Settings

Item Description Settings

Card Type Card Type BIPU-M, LIPU, MIPU, GIPU
IP address (xIPU) IP address of xIPU In the order of smallest number of the slot

where xIPU is inserted

192.168.254.200
.201

.202/.......

Private address will be set
Subnet mask (xIPU) Subnet mask of xIPU substrate 255.255.255.0
Default gateway Default gateway of xIPU substrate 0.0.0.0

Table 1-7 IP Terminal Automatic Settings

Item Description Settings

DN Setting DN setting of the terminal

accommodated in xIPU

Accommodated terminal setting
(Station ID)

Accommodated terminal setting
(IP Address)

Accommodated terminal setting
(MAC addresses)

Table 1-8 System Related Basic Settings

Item Description Settings

QoS control Setting of priority control by

Station ID Automatic setting of Station ID Not allowed
Terminal authentication setting Application or non-application of

Parameter setting of station
ID in xIPU

Parameter setting of IP
address in xIPU

Parameter setting of MAC
addresses in xIPU

Diffserv/IEEE802.1p

connection restriction function
using MAC address

Assigned in the order of the lowest slot
number

Station ID = P DN

IP address = 0.0.0.0

MAC addresses = (no data)

Use of Diffserv: Not applicable
Set value of DSField = 0
Use of IEEE802.1p: Not applicable
Priority level: Voice

Not apply

1-6 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

BIPU-Q1A Initial Programming

After initializing the CIX System with BIPU for Strata Net over IP, Strata CIX detects the BIPU card for
Strata Net over IP and basic programming is set automatically.

Table 1-9 BIPU-Q1A Automatic Settings

Item Description Settings

Card Type Card Type BIPU-Q1A
IP address (BIPU) IP address of BIPU-Q1A In the order of smallest number of the slot

where BIPU is inserted

192.168.254.800 for 1st BIPU
.801 for 2nd BIPU
.802 for 3rd BIPU

Private address will be set
Subnet mask (BIPU) Subnet mask of BIPU-Q1A 255.255.255.0
Default gateway Default gateway of BIPU-Q1A 0.0.0.0

Table 1-10 IP-Trunk Informa tion

Programming

Strata CIX

Program Description Settings

ILG ILG number 7

Kind of trunk (Analog/ISDN) ISDN
Type of trunk TIE

OLG OLG number 4

Kind of trunk (Analog/ISDN) ISDN
Type of trunk TIE

ISDN trunk CG number 1: 1st BIPU-Q

2: 2nd BIPU-Q

3: 3rd BIPU-Q
Type of protocol IP
ILG 7
OLG 4

Voice coding procedure CODEC (G.711, G.729A) G.711
Index of Voice attribute table (1~256) 1
Parameter of voice attribute

table

- Packet Interval: 20ms

Type of Jitter buffer: Fixed

Size of Jitter buffer: 1

Max Acceptable Delay: 1

Measure Time: 100 0ms

Packet Loss Ratio: 5

Packet Discard Ratio: 5

Strata CIX Programming Vol.1 12/09 1-7

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Table 1-11 LIPU Strata Net Automatic Settings

Item Description Settings

Card Type Card Type LIPU
IP address (LIPU) IP address of LIPU In the order of smallest number of the slot

where the LIPU is inserted

192.168.254.200 for 1st LIPU
.201 for 2nd LIPU
.202 for 3rd LIPU

Private address will be set
Subnet mask (LIPU) Subnet mask of LIPU 255.255.255.0
Default gateway Default gateway of LIPU 0.0.0.0

.

Table 1-12 Strata Net IP-Trunk Information

Trunk Type Assignment

Strata Net Basic 304 306

Node 656 651 653 654 655
Remote node 670
Mapping 657 658 659 660
Network over IP 672 671

Table 1-13 System Information

Item Description Settings

QoS control Priority control by Diffserv.

IEEE802.1p

Run Programs in Sequence from left to right

Diffserv: Disable
DS Field: 0
IEEE802.1p: Disable
Priority: Voice (6)

1-8 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

CIX Processor NIC Interface TCP/IP Auto-programming

The following are the initial values of the LAN data that is automatically created for the system.

• Network TCP/IP. See “916 IP Configuration” on page 10-10.

- IP address – 192.168.254.253

- Sub network master – 255.255.255.0

- Default gateway – 0.0.0.0

- IP routing table – Not used

• SNMP Agent settings

- Community name – communityName

- IP address – 0.0.0.0 (not restricted by the IP address of the access source)

- Privileges – WRITE

- community-id – 1

- User level – Super user

• Trap destination

- Community name – Nothing

- IP address – Nothing

• Modem PPP Server settings

- IP Address – 192.168.255.254 (Strata CIX modem fixed IP address for dial-up connections).

Programming

Strata CIX

Table 1-14 Public Numbering Plan Analyzed Digit Numbers (Program 117)

Public Numbering Plan Analyzed Number Public Numbering Plan Analyzed Digit Number

1NXX 11

N11 3

NXX 7

N = 2~9 and X = 0~9

Table 1-15 E911 Emergency Call to Outgoing Line Group (Program 550)

Emergency Call Group Number OLG1

11

Table 1-16 E911 Emergency Call Destination (Program 400)

System Mode Emergency Call Called Number Index Emergency Call Called Number

DAY1 1 200 or 2000 (the first PDN)
DAY2 1 200 or 2000 (the first PDN)

NIGHT 1 200 or 2000 (the first PDN)

The emergency call destination is set for the first PDN as 200 or 2000 in the all operation mode (DAY1, DAY2
NIGHT).

Strata CIX Programming Vol.1 12/09 1-9

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Table 1-17 Program 204 Default Data

In Program 204, all telephones are programmed as 20 buttons.

Table 1-18 Program 102 New Default Data

Feature Code Default Value Function

870 #963 Call monitor log off

Table 1-19 Program 205/213/215 New Default Data

Feature Code Function

870 Call monitor feature button

Table 1-20 Program 313 Default Data

Caller ID Prog 313 Function

field 1 Caller ID receive method nothing/ANI-MCI/ANI-Sprint/CLASS
field 2

Underlined entry is CIX100 and CIX200 default

Caller ID identification notice
contents

ANI and DNIS

/DNIS/DID

Table 1-21 Program 100 Default Data

Virtual Slot

Equip.

Nos. *

0101 8 - Digital telephones (no spkr OCA) 017 200~207
0102 3 - CO lines, with CLID 028 CO1~CO3
0103 Not used

0104 Standard telephone 01~02 026
0105 4 - Voice mail ports 026 220~223 GVMU1A

0106 Not used
0107 8 - Digital telephones 017 209~216
0108 3 - CO lines with CLID 028 CO4~CO6

0205 Virtual BIOU 020

*Slot codes are set during system initialization and cannot be changed.

Circuits

PCB

Code

Station Line

Numbers

01~208
02~217

Relay Contact
Page, MOH

Connection

GMAU1A
(motherboard)

01-GMAU1A
02-GSTU1A

GCDU1A

GCTU1A

1-10 Strata CIX Programming Vol.1 12/09

Default Feature Access Codes

Refer to ”102 Flexible Access Codes’ on page 4-3.
Note For DKT and IP telephone, assign only the PDN. Do not program any other Flexible Buttons or

features in the phones. Strata CIX recognition and setup is automatic for these telephones.

Plan Your System Requirements

Plan your Strata CIX system requirements in detail before beginning your installation. The following are
some areas to consider:

• Flexible Numbering Plan (102) – Planning your Flexible Numbering requirements is essential to a
smooth installation. Trunk group access and st ation range requ irement s ar e especially important areas
of consideration.

• COS (103) – Determine the Class of Service (COS) requirements for your station and trunk groups.
There are up to 32 possible COS plans.

• DRL (111) – Define up to 16 Destination Restriction Level (DRL) assignments.

Important! Destination Restriction is an expanded feature of what has traditionally been known as Toll

Restriction. Toll Restriction is only one facet of Strata CIX’s Destination Restriction feature.
Refer to Destination Restriction in this manual when programming Toll Restriction
requirements.

• FRL and QPL (506) – Define up to 16 Facilities Restriction Level (FRL) and Queuing Priority Level
(QPL) assignments.

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Programming

Strata CIX

Program the CIX for First Time

Follow these steps to program the CIX for the first time. Following this initial setup procedure enables you
to perform a Strata CIX setup with common System and Station default assignments. Toshiba
recommends adherence to these procedures for initial setup. Refer to the CIX40 Installation and
Maintenance Manual (CIX-IM-CIX40-Vx) for the CIX40 default database and start-up procedures.

1. Card Assignments (100) – Choose System > Card Assignment. It is not necessary to physically install
PCBs prior to programming the Strata CIX.

If you physically install your PCBs prior to initial setup, Strata Network eManager automatically
recognizes PDKU, BDKU/BDKS, RSTU, RCOU/RCOS and RGLU PCBs and assigns default stations
and trunks automatically. All other PCBs are assigned manually. See ”100 Cabinet Slot PCB

Assignments’ on page 4-1 for more details.

2. ILG Assignment (304) – Choose Trunk > ILG to assign Incoming Line Groups (ILG). See ”304, 305

Incoming Line Group’ on page 6-1 for more details. ILGs enable line groupings of shared Class of

Service features for incoming call handling.

3. OLG Assignment (306) – Choose Trunk > OLG to assign Outgoing Line Group s (OLG). See ”306, 307

Outgoing Line Groups’ on page 6-5 for more details.

4. Trunk Assignment (300) – Choose Trunk > Trunk Assignments and click the Basic tab. Set up your
trunks in the following order (see ”300, 301 Trunk Assignment’ on page 6-7 for more details):

- Loop Start Trunks

- Ground Start Trunks

- T1 Trunks

- Tie lines

- FX lines

- PRI lines

- BRI lines

Strata CIX Programming Vol.1 12/09 1-11

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

5. Station Assignment (200) – Choose S tation >Station Assignments > Basic tab. Set up your st ations in
the following order (see ”Assignment’ on page 5-1 for more details):

- DKT Stations

- DP Stations

- IP Stations

- Standard Stations

- Voice Mail (VM) Ports

- Attendant Positions

- Automatic Call Distribution (ACD) Pilot DNs

- Door Phones

6. Create Station Links – Create the following groups wherever applicable and set stations to link as
necessary.

- Hunt Groups using Programs 209 and 218

- Paging Group s using Program 502

- Call Pickup Groups using Program 210

- Park Orbits using Program 102

- Paging Devices using Program 503

7. Backup Data – Choose Maintenance > CIX Data Backup. Make sure the SmartMedia card is properly
formatted (see ”Restoring Data from SM/SD’ on page 10-2) prior to running backup. See ”910 Data

Backup’ on page 10-9 for details.

8. Co nt inu e pr o gr amm i ng Strata CIX details.

1-12 Strata CIX Programming Vol.1 12/09

Review Program Flow

Card Assignment

(Program 100)

Create ILGs

(Program 304)

Create OLGs

(Program 306)

Planning the following
before proceeding:

Flexible Numbering Plan
(Program 102)
Trunk Group Access Plan
Station Range Plan

Create COS Plan (up to 32)
(Program 103)

Create DRL (up to 16)
(Program 111, 532 - 533)

Define FRL and QPL
meanings (up to 16)

Recommended*

* Planning these details in advance

enables Strata setup to proceed smoothly.

LS Trunks

GS Trunks

T1 Trunks

Tie Trunks

FX Trunks
PRI Trunks
BRI Trunks

DKT Stations
STD Stations
VM Ports
Attd Positions
Pilot DNs (ACD)
Door Phones
BRI Stations

Hunt Group
Paging Group
Call P.U. Group
Park Orbits
Paging Devices

Admin

Services

LCR / TR

System Program

SIP Stations

IP Stations

SIP Trunks

The basic program flow needed to set up the Strata CIX is shown below. The figure displays the most
critical programs in the left column and migrates right to optional programs. Also, programming flows from
specific (left) to general (right).

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Programming

Strata CIX

Strata CIX Programming Vol.1 12/09 1-13

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Identify Program Sequences

Use the following tables to quickly identify the programs needed to fulfill your setup requirements. See the
Index to correlate program numbers and their functions.

Station Setup

Use the following table to quickly access the programs needed to set up station requirements.

Station

Type

SLT DN 100 200
IP PDN 100 150 260
DKT

DP

ISDN Ext 100 202 217
Pilot DN 540
Station Hunting 209 218
Call Pickup Groups 210
Emergency Ringdown 216
Paging Groups 502
Station Speed Dial 516

Assignment Run Programs in Sequence from left to right

PDN 100 200 204 208 205

PhDN 205 206
DADM 204 213
DDSS 214 215

Attd 100 200 204 208

Ext 100 200 208
VM 100 200 204 206 209 218 579 580

Trunk Setup – Analog

Use the following table to quickly access the programs needed to set up analog trunk requirements.

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 300

LS/GS

Tie line

Ring 310
Timer 308
DISA 310
Basic 100 304 306 300
Timer 308
DISA 310

1-14 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 300
Ring 309

DID

Timer 308
DISA 309
DNIS/ANI 313
Intercept 318 319

Trunk Setup – T1

Use the following table to quickly access the programs needed to set up T1 trunk requirements.

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 300
Data 315

LS/GS

Tie line

DID

Ring 310
Timer 308
DISA 310
Basic 100 304 306 300
Data 315
Timer 308
DISA 310
Basic 100 304 306 300
Data 315
Ring 309
Timer 308
DISA 309
DNIS/ANI 313
Intercept 318 319

Programming

Strata CIX

Trunk Setup – ISDN PRI

Use the following table to quickly access the programs needed to set up ISDN PRI trunk requirements.

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 302 320 105
Ring 309

DID

Strata CIX Programming Vol.1 12/09 1-15

DISA 309
DNIS/ANI 309
Intercept 318 319
CNIS 321 322

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Trunk Type Assignment Run Programs in Sequence from left to right

Tie line Basic 100 304 306 302 320 105

Ring 309

Timer 308
Shared D-Channel 100 304 306 302 320 316
CBC 100 304

1

306

1

302

2

320 323

Notes

1. Each CBC Group may require one ILG and one OLG.

2. Do not assign ILG/OLG using this program.

3. Assign ILG and OLG using Program 323.

T runk Setup – ISDN PRI - Strata Net

Use the following table to quickly access the programs needed to set up ISDN PRI trunk requirements.

3

324

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 302 120

Node 656 651 653 654 655

Strata Net

Remote Node 670

Mapping 657 658 659 660

Network DN 318 319

SIP Trunking

Trunk Type Assignment Run Programs in Sequence from left to right

Basic 100 304 306 326

SIP Trunk

Service 327 328 329

MIPU/GIPU 161

Miscellaneous

Use the following table to quickly access the programs needed to set up other Strata CIX features.

Feature Run Programs in Sequence from left to right

Account-Codes 570 571 103 506 306

Alarm Notification Utilities>Operations>Trap IP Setup
Analog Station with CLID

Support

100 200

Automatic Busy Redial (ABR) 103 208 104

1-16 Strata CIX Programming Vol.1 12/09

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Feature Run Programs in Sequence from left to right

Automatic Call Back (ACB) 104
Automatic Camp-On 304
Auto-Release of CO 308
Background-Music (BGM) 102 103 109
Call Forwarding 103 200 217
Call History 204 205
Call Park Orbit 104 102

Call Pick Up 210 103 200 205 102

Call Xfer W/ Camp-On 1 03

Centralize SMDR 803 801

COS-CO 304 306
COS-Station 200 202
Credit-Card Calling 105 111 306
Day/Night service 500 106 112 113 103 105

Destination Restriction 200 202 306 650 530 531 532 533 534
Dial Directory 204

Digital PAD 107 114
Direct Inward Dialing 309 318 304
Direct Inward Termination 304 310
DISA 311
Do not Disturb (DND) 103 204 205 102
Door Lock Control 104 204 508 205
Door Phones 102 507 573

DR Override by System's Speed
Dial

105

DTMF Back Tone 204
DTMF DP Compatible 104
DTMF Signal Time 579 104

E911 105

200
202

217 550 104 306

Emergency Ring-Down 216

Executive Override 103 105
External Ringing Repeat 300 204
Flash 308 205 102 103
Flexible Numbering 102
Group Paging 502 503 102
Identification Services 309 318 579
Least-Cost-Routing (LCR) 520 521 522 523 524 525 526 528 529 103
Line Group 304 305 306 307 317 302 323 300
Message-Waiting Light 204 102 579
Music-on-Hold 102 105 109 309 310

Programming

Strata CIX

Strata CIX Programming Vol.1 12/09 1-17

Strata CIX Programming Guidelines

Use Default Auto-programming to Start Up

Feature Run Programs in Sequence from left to right

Network Call – Incoming 102 656
Network Call – Outgoing 102 651 653 654 655
Off-Hook Camp-on 104 200 217
Out-Going calls 200 217 104

Relay Services 515

Ringing-Transfer 105
SMDI 200 202 579 580

SMDR 512 513 514 803 801 804
Station CO Line Access 204
System Call-Forward 200 217 104 500 504
Tandem Connection 103 104 300
Tone-First/Voice-First 204 206
Traffic Measurement and Report 921 922
Travelling COS 105 200 510
Uniform CAll Distribution 103 209 218 219 205
VLAN Tagging Advanced Configu ratio n> IP-Telephony>IPT VLAN Setup
Voice-Mail Interface

See ”Telephone St ation Port s’ on

page A-2

100 200 209 218 579 580 803 804 309 318

1-18 Strata CIX Programming Vol.1 12/09

Network eManager

®

2

The Strata CIX systems are programmed using Network eManager. It is recommended you check FYI to ensure
you have the latest version.

Network eManager is designed to reduce the time needed to manage multiple CIX equipment sites and improves
system installation through such capabilities as the “Smart Checker” installation process and the Active Directory
Services export/import feature.

Situations when an administrator needs to configure multiple CIX systems as a group include:

• Multiple CIX systems in a Strata NET configuration.

• Setting up se veral CIX systems at different sites through a LAN at the same time.

• Several sites, at different geographical locations, each with its own CIX, all managed centrally over a
WAN.

Note Your version of Network eManager may be different from the version in these screens. However,

the installation procedure is the same for all versions of Network eManager version 5.20A06 and
later.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-1

Network eManager®

Installation Procedures

Download the new latest version of Network eManager fr om FYI a nd run th e Network e Manager in st all fil e
to begin the InstallShield as shown below.

1. Run Ne two rk eM a na ge r .exe install file.

2. Select Install Now

3. The system will continue to check other prerequisites.

2-2 Strata CIX Programming Vol.1 12/09

Network eManager®

4. If the user has a previous version of Network eManager installed and performs an up grade , ei ther this

window is displayed or the Migration screen below.

Migration Screen

Network eManager®

5. Select Create New Database in either screen to install SQL database:

6. After the SQL database completion, the installer starts the Network eManager installation:

Strata CIX Programming Vol.1 12/09 2-3

Network eManager®

2-4 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager®

Strata CIX Programming Vol.1 12/09 2-5

Network eManager®

2-6 Strata CIX Programming Vol.1 12/09

Network eManager®

Operating System Windows XP Professional

Windows 2003 Server

Windows Vista Business

Memory Required 512 MB (min), 1 GB (recommended) 1 GB (min), 2 GB (recommended)
Available Hard Disk

Space

512 MB (min), 1 GB (recommended) 1 GB (min), 2 GB (recommended)

Network eManager®

At the end of the installation process, click Finish to restart the PC. Once the PC is restarted, verify that
you are able to login to Network eManager and, if necessary, reconnect to the Windows domain.

System Requirements

A PC or server must meet the minimum requirements listed below.

• 1 GHz 32-bit (x86) or 64-bit (x64) processor

• Windows® XP Professional SP2 (See Important! below) or above, Windows Vista Business Edition,
Windows 2003 Server or Windows 2000 Professional

• Memory and available hard disk space requirements

• CD or DVD-ROM drive

• 10/100 BaseT Network Interface Card

• Internet Explorer 6.00 or later

• Microsoft Add-On Components:

• IIS, Management and Monitoring Tools, .NET Framework 2.0 or above.

Note The Windows operating system (as appropriate) CD-ROM must be available if any of the above

are not already installed.

Strata CIX Programming Vol.1 12/09 2-7

Network eManager®

Note The Network eManager Help file is compatible with Adobe® Reader® 5.0 and later, except

versions 7.0.6, 7.0.7 and 7.0.8.

Important!

• If the system is running Windows XP Professional with SP2, the firewall that is automatically included

and enabled in Windows XP Professional - SP2 prevents login to Network eManager. When running
Windows XP Professional with SP2 you should turn off the firewall or follow the firewall configuration
guides in the MAS Installation section.

• The pop-up blocker in all Windows applications, anti-virus, and other applications must also be turned

off.

Anti-Virus Software

When a system has access to the internet anti-virus protection is recommended.

2-8 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Main Menu

Network eManager Main Menu

When a user logs into Network eManager the main menu appears. The main menu includes the following menu
icons:

• Equipment Setup — This new location is where the CIX system sites are built. The Equipment Setup
allows the technician to add new equipment or add equipment to an existing site, update equipment
and delete equipment.

• Connect to Equipment — This new option allows the user to select one or multiple CIX systems.

• MAS Licensing — This new MAS Licensing utility is similar to the previous eManager utility Add New
User — This is where individual Network eManager user IDs can be built with one of four permission
levels.

• CIX Help – This feature allows the technician to view the online version of this manual, Programming
Manual, Vol 1

• Voice Mail Help - This selection allows the technician to view the Programming Manual, Vol 2, Stratagy
ES Voice Mail Application.

.

Network eManager®

There is also a menu bar in the top right corner of the screen. This menu has four Menu Headings.

• Home - Returns to the main menu screen.

•Clients

– Client Equipment Setup - This is the same as selecting the Equipment Setup Icon
– Connect to Client Equipment - This is the same as selecting the Connect to Equipment icon
– Connect to Client SES Only - Allows you to connect to just SES system without connecting to

Strata CIX system.

• Connected Equipment - Shows the system(s) to which NeM is connected. Only available when the
NeM is connected to one or more systems.

• Application Settings

Strata CIX Programming Vol.1 12/09 2-9

Network eManager®

Network eManager Main Menu

– Choose another Theme
– Account Setup

• Add New User - Available only to the Administrator

• Change Password - A user can change his own password, the Administrator can change any

user’s password - Passwords can be up 32 alphanumeric and some special characters (!, @, #,
%, $, &)

• Change User Level - Available only to the Administrator - the User level can be changed

• Reset Password - Available only to the Administrator - The Administrator can change a user’s

password

• Change Password Policy - Available only to the Administrator - Refer to “Password Policy” on

Page 2-10.

• Delete User - Available only to the Administrator - The Administrator can delete a user

– Restriction

• Restrict User Access

• Update User Restriction

• Remove User Restriction

Password Policy

Using the password policy setting, the Administrator can either disable or enable the p assword security scheme for
Network eManager. By default, the Password Policy is set for disable. In disable mode, Network eManager
functions as described above. The passwords never expires and can be up to 32 characters in length. If this
function is enabled, then all security policy criteria is enabled.

When Password Policy is enabled the system will require the users to change any passwords that do not meet the
policy.

Password Complexity

Password complexity allows for more granular control of the p assword secur ity features. Password Policy can only
be set by the Administrator. Password Policy effects all users. If password complexity is enabled passwords must
meet the following:

• Password cannot match the user login name

• Password must have at least the minimum number of characters

2-10 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Main Menu

• Password is case sensitive

• Password history criteria must be met

Force Password Change

The force password change criteria allows the network administrator to force all Network eManager users to
change their password the next time they log in.

Days After Password Expires

The password will expire in this many days. The range is 1 to 365 days.

Days to Remind Password Will Expire

The number of days, before the password will expire, the Network eManager will begin to remind logged in users to
change the password. The range is 1 to 365 days.

Days After Password Expires

The password will expire in this many days. The range is 1 to 365 days.

Minimum Password Length

This value determines the least number of characters that a user account can specify for a password. The
minimum value is one character and the maximum value is 14 characters. The default value is six characters. The
maximum number of characters is 32.

Password History

This parameter sets the number of unique passwords that must be used before a previous password can be re­used. If Password History is set to three, the system will ‘remember’ the last three passwords, any password
entered must be different than the previous three. The defa ult value is two. The range is zero to seven. When set to
zero the password history is not enforced.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-11

Network eManager®

Network eManager Main Menu

Equipment Setup

The Client Equipment Setup is used to build new equipment groups, add equipment to existing groups, update
equipment, and delete equipment. The Equipment is setup in a three- tier format:

• Company

•Site

• Equipment

In the example, Toshiba Training is a company with a site - Remote Training System. At that site are seven
systems. The buttons at the bottom of the screen are:

– Add Equipment (New Client) – Add a new company, a site, and the first system (Equipment) at that site.
– Add Equip. (Existing Client) – Add a site to a company or a system to a site.
– Update – Change a company name, site name, system name, or any information about the system.
– Delete – Delete the checked item. If a system

all of the equipment assigned to that site is deleted. If a company
is deleted.

is checked, only that system is deleted. If a site is checked,

is checked, all of the sites and equipment

2-12 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Main Menu

Add Equipment Window

The Add Equipment window is used to add a new Company Name, a new Site Name or new Equipment to a site.
When adding a company, all of the data including a site and one system must be entered. When adding a site or
system, the screen shown below will have the company name and/or the site name fields filled-in based on what
was selected when the Add Equip (existing client) button was clicked.

Network eManager®

Connect To Multiple CIX Systems

One of the most powerful features of Network eManager is the ability to connect to multiple systems at one time.
The eManager user can connect to multiple CIX systems in multiple nodes in multiple locations simultaneously.
This feature requires an IP connection to all the equipment to which the user wants to connect. In this example, by
simply clicking on the Toshiba Training main tree, it places a check mark to all the branch equipment beneath.

Connection Mode

There are two ways to connect to Network eManager. The default is Non-Strata Net mode. The Strata Net mode
allows the technician a feature to automatically build Network DNs to multiple nodes simultaneously.

Strata CIX Programming Vol.1 12/09 2-13

Network eManager®

Network eManager Main Menu

Add New Station

The Add New Stations utility allows the technician to add a station DN to multiple systems in multiple nodes in a
Strata Net system by simply clicking on the Node Selection Panel

.

MAS Licensing

The MAS licensing screen is used to: Upload, Delete, Issue, Activate, and View Licenses.

Add New Network eManager User

The Account Setup utility creates new Network eManager users, each with one of four levels of permissions.

2-14 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Main Menu

Clicking on the View Levels Default Permission will shows the different access permissions of each level.

Network eManager®

Network eManager Toolbar Setup Menu

In addition to the icons on the main menu page, there is a set of menus in the top righ t ha nd corner of th e Network
eManager screen. These menus, similar to the icons on the body of the page, include a menu item, Clients.

In the drop-down menu, click on Connect to Client SES Only to connect to the SES in the selected system. Only
the Voice Mail menu will be available, all other menu items will be disabled

Application Settings

The Application Settings menu is used change the color theme of Network eManager, perform account setup and
set restriction access. T he Account Setup and Restriction Menus are identical to the icon-based menus.

Navigating The Menus

When you click on a command, a drop-down box displays the commands in that function set. For example, all of
the Station-related programs are under the Station main menu. The list of station DNs are on the right side. The
Node Selection Panel allows you to see the data values from different CIX systems by simply clicking on the
equipment name without having to log out.

The left column on the screen shows the Node Connection Panel. All of the current CIX sites that you are
connected to are shown. The graphic in the middle of th e scr ee n show s the details of all the CIX equip m en t in the
node. The detail information includes: Equipment Type, Equipment Version, Equipment Name, IP Address, Voice

Strata CIX Programming Vol.1 12/09 2-15

Network eManager®

Features of Network eManager

Mail, MAC Address and Country. One no de will be highlighted to indicate the current node connection. Clicking on
the other nodes display the data for that given node.

Features of Network eManager

Particular features of Network eManager are:

Excel Import

Toshiba has implemented an Excel import utility into Network eManager. Dealer technicians and Network
Administrators are able to populate Program 200 Station Data from an Excel spreadsheet. The Excel
import utility allows the technician to upload the following information:

• First Name

•Last Name

• Phone Number

• Email Address

• VM MW Ce nter Port

The Excel spreadsheet utility is compatible with any version of Microsoft Excel including Excel 2007.
The Excel import utility works in conjunction with the Active Directory Services utility that is already built-in

to the current version of Network eManager.
The technician can either create a new spreadsheet with the above information or use an existing

customer spreadsheet that already has the information. The technician simply has to tell which Network
eManager which column in the spreadsheet corresponds to: First Name, Last Name, Phone Number,
Email Address and VM MW Center port. It does not matter if there are other columns in the spreadsheet
that are populated with data.

Performing the Excel Import

1. Prepare the Excel spreadsheet

- The technician can either create a new spreadsheet from scratch as shown in Figure 2-1 or
use an existing Excel spreadsheet that already has the data populated.

- The columns do not need to be in any specific order. During the impor t pr ocess the technicia n
has the option of specifying which column represents which field.

- The first row of the Excel spreadsheet MUST BE USED AS THE HEADER
must have data entered (see example, below). The Excel spreadsheet import utility DOES
NOT use the first row as data.

. Specifically, cell A1

2-16 Strata CIX Programming Vol.1 12/09

Figure 2-1. Excel Import Data

Data in cell A1

2. Access the Excel import feature in Network eManager

- The Excel import feature is located in the same location as the Active Directory Services
import: Station -> Strata Synch/Excel

- The first time the Excel utility is executed the file list will be empty.

- Click on the Browse button as shown in Figure 2-2.

Network eManager®

Features of Network eManager

Network eManager®

Figure 2-2. Strata Synch/Excel

- Locate the .xls file that was created with the station data and click the Open button as shown
in Figure 2-3.

Strata CIX Programming Vol.1 12/09 2-17

Network eManager®

Features of Network eManager

Figure 2-3. Choose File Screen

3. Uploa d the sp re ad shee t into Network eManager

- Once the path to the to the target .xls file has been entered, click the Upload button as shown
in Figure 2-4.

Figure 2-4. Upload Screen

4. Define the data

- Figure 2-5 is the data definition screen. This screen allows the technician to specify which
column represents which particular field. Notice that in Figure 2-5 below, column C is defined
as “Column for Extension” but the data actually shows phone numbers. This is acceptable
because the technician has the chance to specify which part of the phone number represents
the extension number.

- Click on Process Data to continue.

2-18 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

Network eManager®

Figure 2-5. Data Definition Screen

5. Step 5 – Verify the data

- Figure 2-6 is the verification screen. This screen allows the technician to make sure field
names correspond with the data. Clicking th e Back button on this screen takes the technician
back to the screen shown in Figure 2-5 and modify the columns, if necessary. Clicking the
Cancel button allows the technician to cancel the entire process and return to Figure 2-1.

- Click the Save button to continue with the import process and save the .xls file to the Network
eManager PC as shown on Figure 2-6.

Figure 2-6. Verification Screen

6. Start the import

- Figure 2-7 shows that the spreadsheet has been parsed and verified by Network eManager
and is now ready for importing.

- If this is the very first time the Excel import utility has been executed, click the Initial Install
button.

- The Delete button is simply used to delete the previously uploaded spreadsheet file.

Strata CIX Programming Vol.1 12/09 2-19

Network eManager®

Features of Network eManager

- The Ongoing Change button is the process for adding, deleting, or changing st ations after th e
initial install. After an initial install has been per formed, an imag e of the datab ase is created on
the Network eManager PC. This image is used for comparison when adds, moves and
changes are executed. This button is only available after a successful initial install.

- The Vie w Log button shows any recent activities adds/deletions and modifications.

Figure 2-7. Import Screen

7. Defin e the station ty pe s an d ex te ns io n numbers

- From the initial install screen as shown in Figure 2-8, the “Number of DN Digits” specifies how
many digits from far right to left should be counted as the extension number. Notice, for
example, the user Ericson Abing in Figure 2-8. The telephone number listed is 9495833500.
Since the “Number of DN Digits” is set to 4, Network eManager will use the last four numbers
as the extension number , in this example, 3500.

- Click Start to beg i n th e imp o rt pr oc es s.

Figure 2-8. Number of DN Digits

2-20 Strata CIX Programming Vol.1 12/09

8. Finish the Import Process

- Figure 2-9 shows that 5 users were created successfully.

- Click Done to exit.

Network eManager®

Features of Network eManager

Network eManager®

Figure 2-9. Created Users

- Figure 2-10 shows that extensions 3500-3504 have been created.

Figure 2-10.Program 260 - Full IP Station Assignments

Strata CIX Programming Vol.1 12/09 2-21

Network eManager®

Features of Network eManager

Strata Synch - Export/Import from Active Directory® Services

Active Directory Services (ADS) is a Microsoft database technology used as a central repository to store
information about a network resource. The primary goal of Active Directory services is to provide centralized
authentication and authorization services for Windows system-based computers. There are three main objects
stored in Active Directory Services: Resources (e.g., printers), Services (e.g., email) and Users. ADS provides
control, management, organization, and security for these objects. While Network eManager has its own set of
databases, these are not compatible with the ADS databases. This incompatibility in database format forces extra
work because data entry must be duplicated in both ADS and Network eManager. However, Strata Synch, in
conjunction with Network eManager, provides an interface between ADS databases and Strata CIX systems and
Strategy ES voice ma il systems. The goal of Strata Synch is to decrease the programming time in new inst allations
by eliminating the need to manually create users in Networ k eManager and the n create a correspond ing voice mail
box for each user.
The Strata Synch utility can also be used for ongoing maintenance. Changes made to the ADS database (deletion,
name change, extension change) can be propagated to the CIX by simply re-running Strata Synch and importing
the database file into the CIX via Network eManager. Strata Synch is a one-way synchronization tool - changes
made to the CIX (user deletion, name change, extension change) will not update the ADS database.

Strata Synch, in conjunction with Network eManager, performs the following:

• Directly connects to the ADS database and displays a real-time representation of all folders and
organization units.

• Technicians can choose to download user information from a single folder or from multiple folders for a
multi-CIX site.

• The selected users database is exported to an XML file.

• Using the exported XML file, Network eManager populates the following programs:

– Program 200/260: Station Data/Full IP Station Assignment

- Auto create all types of extensions (DKT/IPT/SIP/SLT) and either manually or automatically assigns
PDN equipment numbers.

- FK19 – Automatically assigns VMID code to match extension numbers.

- FK09 – Populates the Name To Display field from information taken from the ADS database.

– Stratagy ES Voice Mail

- Auto-creates a voice mail box for each extension.

- Pre-fills Name1 and Name2 in the User Mode tab based on the ADS database.

- Pre-fills the email account information based on the ADS database.

– Distribution List

- Auto-creates voice mail distribution lists from group information gathered from the ADS database.

Strata Synch automatically creates stations and voice mailboxes from the user information taken from Active
Directory Services. Technicians spend the most time in on new installations creating and modifying stations. If the
user information is already stored in the ADS database, Strata Synch can assist in creating stations and voice mail
boxes saving the technician the task of having to manually enter in all the stations.
Strata Synch can also assist Network Administrators who manage their company’s Strata CIX system. Changes
made in the ADS database such as when empl oyees leave the com pany, name changes, phone number changes,
etc., can be propagated into the CIX database by re-running Strata Synch.

2-22 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

System Requirements for Strata Synch

• PC running Windows 2000 or higher (Win2000/2003, XP, Vista).

• The PC running Strata Synch must have network access to the Active Directory Services server.

• Strata Synch requires a Domain Admin level user account in order to connect to the ADS database.

• Network eManager V5.20 A08b or later.

• Strata CIX software R3.X or higher.

Optimum Strata Synch use requires preparation by both the technician and the Network Administrator. In order to
extract the user information from ADS correctly, Strata Synch needs to know which folder or organizational unit in
which the user information is kept. Strata Synch can either pull the information from one folder or multiple folders
based on a keyword. The Network Administrator needs to enter a keyword to define which CIX system the user is
assigned to when the user information is entered in the ADS database.

Strata CIX Configuration Assumptions

• Extension Number – By default, the last four digits of the telephone number entered into the
Telephone number field, as shown in the following figures. This parameter can be set to use up to the
last five digits.

• Extension Name – The display name is taken from th e First and Last Name fields of the General t ab in
the User properties window.

• Voice Mail box Number – The extension number is used as the voice mail box number .

• Voice Mail Name 1, Name 2 – Name 1 and Name 2 of the voice mail box is taken from the First and
Last name fields of the General tab in the User properties window.

• VMID Code – The VMID Code in Program 260 FK19 is the same as the Extension number.

• Unified Mess aging email address – The email address is t aken from the eMail field in the General t ab
of the User properties window in Active Directory.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-23

Network eManager®

All users stored in the

default Users folder

Features of Network eManager

Example 1 – Single Strata CIX Node

All Users in ADS stored in a Single Folder or Organizational Unit

Shown below is a sample Active Directory Users and Computers screen. In this first example, all of the users are
stored in one folder , the default Users folder. In this example the technician can simply select the Users folder from
within Strata Synch and export all of the contents of the Users folder.

2-24 Strata CIX Programming Vol.1 12/09

Network eManager®

In the General tab - the Office field

is used to identify the user location.

The last four digits (default) are
used to create the extension
and the voicemail account.

Features of Network eManager

Example 2 – Multiple Strata CIX Nodes

All Users located in the same Users Folder

This example is more complex because it requires assistance from the Network Administrator.
For example, this customer has two CIX nodes: one in Lo s Angeles and one in Irvine. All of the users, however, are
stored in the same default Users folder . Since all the users are stored in the same folder, Strata Synch must be told
how to differentiate users belonging to the Los Angeles CIX versus users belonging to the Irvine CIX.
The only way to differentiate users is to put a tag in the Users properties window to allow Strata Synch to filter the
different nodes. In the screen below, the user Ericson Abing belongs to the Irvine office as shown in the Office
field. Users in the Los Angeles office would be tagged as belonging to the Los Angeles loca tion.

Important! The T e lephone number field must be populated. ADS uses this field to assign the extension

number. If this field is left blank no station is created for this name.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-25

Network eManager®

Features of Network eManager

Installing and Launching Strata Synch

The Strat a Synch file (StrataSych_V1.2_Setup.zip) is a small file that must be run on a PC with Windows XP , 2000,
or 2003 which has network access to the Active Directory Server. The Strata Synch file is downloaded as a zip file.

1. After extracting the file, double-click the StrataSynch1_2.exe file. The setup wizard displays as shown.

2. Click Next.

3. The License Agreement Dialog opens. Read the license agreement, click to select I agree, then click Next.

2-26 Strata CIX Programming Vol.1 12/09

4. In the Select Installation Folder screen accept the default parameters and click Next.

Network eManager®

Features of Network eManager

Network eManager®

5. In the Confirm Installation dialog click Next.

Strata CIX Programming Vol.1 12/09 2-27

Network eManager®

Features of Network eManager

6. When the installation is complete click the Close button.

7. Check for critical updates from Microsoft for .NET Framework.

Launch Strata Synch and Login to ADS:

1. Click on Start > Programs > Strata S ynch > Strata Synch.

2. The login screen shown here appears. Type in either the host name or the IP Address of the Active Directory
Server in the Active Directory Server field.

3. Type in a user name that has Administrative privileges to the Active Directory Server.

4. Type in the password for that user name.

2-28 Strata CIX Programming Vol.1 12/09

Network eManager®

Click to check-mark the Users folder
to use this folder for the export.

Features of Network eManager

Example 1

1. After a successful login, Strata Synch connects to the Active Directory Server and displays a real-time view of
all the folders or organizational units from the Active Directory Users and Computers screen as shown here.
From this screen, the technician or Network Administrator can select multiple folders from which to export
users. From our previous case example where there is only one CIX system and all the users are stored in the
default users folder, the technician can simply select the Users folder.

Network eManager®

2. Click the Next button and the site configuration dialogue box appear s. Because our first example is for a single
node CIX system, select the default single site as shown here. The Site Name field value is user configurable.
The value for this field is used for the file nam e of the export file.

Strata CIX Programming Vol.1 12/09 2-29

Network eManager®

Features of Network eManager

3. Click Next and the dialog box as shown here displays. This screen shows that the tool is ready to start
exporting all the users Strata Synch found in the default Users folder in ADS.

4. Enter the directory path or click the Browse button to select the directory to which to export the users.

5. Click Export .

6. Once Export is pressed, the export process begins as shown in these figures.

2-30 Strata CIX Programming Vol.1 12/09

The File Export Log displays as shown.

Network eManager®

Features of Network eManager

Network eManager®

7. When the export process is finished, the log screen shows how many users were exported as well as how
many groups were exported. The export file (Site1.xml) is the name entered in the Site Name field in Step 2.

8. Click Next and the window as shown is displayed.

9. Selecting the Site1.xml displays all of the users exported to that file.

10. The files are saved by default to a folder in: C:\Documents and Settings\(user_name)\My Documents\Strata
Synch.

Strata CIX Programming Vol.1 12/09 2-31

Network eManager®

Features of Network eManager

11. Click Finish to close the Strata Synch program. The XML files that were created are now saved to the folder as
shown here.

2-32 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

Example 2 – Multiple Strata CIX Nodes

Example 2 is more complex than Example 1 because S tr ata Synch needs to be told h ow to filter users belo nging to
different CIX nodes but are all in the same default Users folder. In order for Example 2 to work prope rly, the
Administrator has to put a tag on each user that is exported to the CIX system. The tag, as shown here , is the entry
in the User’s property window, General tab, Office field.

1. For multi-node CIX installations, click on the Multiple Sites radio button as shown here.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-33

Network eManager®

Features of Network eManager

2. Enter the number of sites. For our example, chose two sites. The key field value allows the technician or
Network Administrator to choose which field in the Users property window in ADS to use as the tag filter. For
our example, we will use the Office field in the General tab of the User’s property window in Active Directory
Services.

3. This figure shows how the Office field is mapped to the Office field in the General tab (General_Office) of the
User’s property window.

4. The box that shows the Site names, Site1 and Site2 are default names but is user configurable. For example,
a more meaningful name would be CIX670 and CIX200 or Irvine and Los Angeles. The name chosen will be
the exported file name for each individual node as shown here.

5. The Key field in the figure above is the match word criteria (tag) that Strata Synch uses to determine which
users belong in the Irvine node and which users belong in the Los Angeles node.

6. The key field must be input manually and must match exactly with what the Network Administrator typed in the

Office field of the General tab in the User’s property window.

2-34 Strata CIX Programming Vol.1 12/09

7. Click Next to start the Export process.

Network eManager®

Features of Network eManager

Network eManager®

8. Click Export to start the export process.

Export Progress Display

Strata CIX Programming Vol.1 12/09 2-35

Network eManager®

Features of Network eManager

9. When the export process is finished, the log screen shows how many users were exported per site as well as
how many groups were exported. Notice that the file names are CIX670.XML, CIX200.XML, Unassign.XML
and Group.XML.

10. The Unassigned.XML file shows all the users that did not match the criteria for either Irvine or Los Angeles.
This means that these users either had nothing entered in the General_Office field, or the value does not
match the criteria.

11. The Group.XML file shows all of the groups found in the ADS. These groups can potentially be used for eMail
distribution groups.

2-36 Strata CIX Programming Vol.1 12/09

Features of Network eManager

12. Selecting either the CIX670.xml or CIX200.xml displays all of the users exported to that file.

Network eManager®

Network eManager®

13. The files are saved by default to a folder in: C:\Documents and Settings\(user)\My Documents\Strata Synch.

14. Click Finish to close the application.

Import User Data to Network eManager

As described previously, Strata Synch is used for gathering station user information from the ADS, formatting it,
and saving that information in an XML file. This section describes how to import the XLM files into Network
eManager.

Important! Y ou must be log ged into Network e Manager as Administrato r for the Ac tive Directory feature

to appear under the Stations menu.

Before using Network eManager:

1. Log in to Strata Synch.

2. Create the XML files.

The following process shows how to upload the XML file, import the file into Network eManager, and create the
station assignments.

Strata CIX Programming Vol.1 12/09 2-37

Network eManager®

Features of Network eManager

1. Launch Network eManager (version R520A08b or higher). On the main menu screen select: Station > Strata
Synch/Excel.

2. The Active Directory window opens. The Upload Target, by default, automatically checks both the CIX and
voice mail boxes, indicating that Strata Synch will populate both the Strata CIX system and the Stratagy voice
mail system.

Note If you have connected to a CIX system without voicemail, only the CIX check box is shown.

2-38 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

3. Click Browse to locate the XML file Strata Synch created earlier. When the file is located click Open. The
Choose file dialog box opens.

Network eManager®

In the example shown here, Irvine.xml file is selected. Highlight the file you wish to use then click the Open
button. Group.xml is the voicemail group.

4. The selected XML file displays on screen. Click Upload. This copies the XML file from the target directory into
the Network eManager PC to be processed.

Strata CIX Programming Vol.1 12/09 2-39

Network eManager®

Features of Network eManager

With a file uploaded the following functions are available:

- Delete – Deletes the uploaded XML file.

- Ongoing Change – see “Ongoing Change” later in this section.

- Initial Install – Used to import the first file into the system database. This function allows the

technician to load all of the station data without th e need to manually en ter all the st ation names into
the CIX system database.

Note Strata Synch assumes that there are no users in the system database, not even the default

extensions created on first power-up. If there are any station cards in the system during the first
power-up and the CIX system creates the default extensions, they must be removed so the
resources can be freed from the xIPU cards to be used by the S tr ata Synch application. Do not use
the Strata Synch application on a Strata CIX system that already has an existing database.

If this is a new installation (no system data saved) click the Initial Install button.

Note If using multiple XML files:

1. Select one XML then, select Initial Install.

2. Select the next XML file and select Ongoing Change.

• Clicking Initial Install displays the screen show n he re . Notice that the XML file has been parsed and
Network eManager displays the following information extracted from the XML file:

• Telephone number

• First Name

•Last Name

• eMail Address

When the XML file has been parsed, the technician can select the station type of each DN. By default, all the
extensions are created as DKT-type. Select the type of phone all of the extensions by clicking on the drop-down
box to select the correct phone type and then clicking the Set All Phones Type to command. In the example given
above the two extensions were set to be IPTs.

2-40 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

By default, Network eManager builds the stations using the first available xIPU with open resour ces to build the
stations. S tation cards are found by scanning the system cabin et card slots from left to right and fr om the top down.
For example, it starts with Cabinet 1 and looks for a card from Slot 1 to Slot 8. Then it goes to Cabinet 2 and
performs the same routine until all the cabinets have been ch ecked.

If the technician wants to specify a particular xIPU card for an IPT extension, the Equipment Number (Cabinet #
and Slot #) must be specified in the PDN Equipment Number field for that DN.

When you are satisfied that all of the Phone Types and PDN Equipment Numbers are set, click Start.
Network eManager starts to process the XML file and begins building the extensions. When completed, Network

eManager displays the number of users created as shown here.

Network eManager®

The figure shows that extension 5551 has been built on an LIPU card. Notice that field #10 [Name to Display] has
been populated with the correct name and field #19 [VMID Code] has been populated to match that of the
extension.

Strata CIX Programming Vol.1 12/09 2-41

Network eManager®

Features of Network eManager

Strata Synch also builds a corresponding mailbox by default (uncheck the voice mailbox to create stations without
mailboxes). Notice that in this example, a mailbox has been created for extension 5551, and that Name1 and
Name 2 have been populated.

Strata Synch also populates the eMail account field in the voice mailbox if it finds a corresponding email address
from the imported XML file.

2-42 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

Ongoing Change

An Ongoing Change is the process for adding, deleting, or changing stations after the initial install. After an initial
install has been performed, an image of the dat abase is cre ated on the Network eMana ger PC. This image is used
as the comparison when adds, moves and changes are executed. The Ongoing Change button is only available
after a successful initial install.

Note Strata Synch cannot verify that an XML file is valid for a specific CIX system before it is uploaded

to that system. You must ensure that the correct XML to be used for the ongoing change is
selected.

In the example, shown here, the last name for extension #5555 is changed from ‘L’ to ‘Lemon’. The first name for
extension #5551 is changed from ‘Eric’ to ‘Ericson’.

Network eManager®

The uploaded ‘ongoing change’ information is compared to the ‘initial install’ image. The differences are flagged
and shown on this screen.

The changes are not made until you check mark the box and click the Apply button.

Strata CIX Programming Vol.1 12/09 2-43

Network eManager®

Features of Network eManager

This example shows both items were selected, the Apply button was clicked, and Netwo rk eManager successfully
applied both changes.

The View Log screen displays all the actions that were performed usin g the Strata Synch application.

2-44 Strata CIX Programming Vol.1 12/09

Network eManager®

Features of Network eManager

Access Multiple Systems

A powerful feature of Network eManager is the ability to access the programming data on multiple CIX systems
without having to log-off of one system and then log-on to the next sys te m. In this ex am p le Net w o rk eM a nag er is
currently viewing the Station programming data for the CIX200-TECH switch. Program 200 displays the familiar list
of stations on the right with the details of each station in the work are a.

Network eManager®

By simply clicking on a different system in the Node Selection Panel, the Administrator can switch from viewing the
Station Programming data at one node to viewing the data from another node without having to logout.

Node Selection Panel

The Node Selection Panel provides the following features:

• Provides a list of the group member CIX systems and CIX/SES pairs (nodes).

• Allows the use r to show the data from an other node o n the current page b y simply clicking on the node.

• Indicates Active Node with a distinct glyph. The Active Node is the CIX or CIX/SES pair that is currentl y
accessed by the page.

Copy To Multiple Equipment

A powerful feature of Network eManager is the ability to selectively copy data from one CIX system to multiple CIX
systems. For example, to copy selected fields in Program 260, Full IP Station Assignments:

1. Click on the DN to select the fields to copy and click on Selective Copy.

2. Click on all the fields to be copied. For example; COS Day1, DRL Day1, FRL Day1, QPL Day1 and LCR
Group. The ‘Highlight All’ button is still available to select all values for a copy.

Strata CIX Programming Vol.1 12/09 2-45

Network eManager®

Back Up Database on Multiple CIX Systems

3. Click the ‘Select Copy To PDN(s)’ button.

4. Notice that PDNs from different systems are visible. Select all the PDNs the selected fields will be copied to.

Apply To Multiple Equipment

Network eManager allows the user to modify progra mming and Apply To multiple CIX systems. When you click the
Apply To button (not seen in all commands), the Apply To Group CIX dialogue box appears (right). From the
dialogue box the user can select which CIX systems the changes are applied to.

When the Submit button is clicked the changed program values propa gates to all of the connected systems. Th ere
is no need to switch back and forth between CIX systems to copy the changed data to different systems.

Back Up Database on Multiple CIX Systems

CIX Data Backup

Network eManager can backup data from multiple systems. This function can save significant time wh en preparin g
to update the CIX system software on multiple nodes and when a backup needs to be done on each node.
The new database backup method provides extended functionality including:

• Selecting the new software file directly from the user’s PC.

• Selecting multiple CIX systems for update and starting the procedure at once without further user
interaction during the procedure.

The following actions must be done before the update process can start:

• Locate the new CIX software by CIX system type.

• Decide which CIX systems will be updated - type should match with software.

• Decide for each system whether the new software should be automatically activated after it is
uploaded.

• Decide for each system whether the current CIX database should be restored during the new software
activation. If yes, Network eManager creates a CIX database backup prior to uploading the new
software.

2-46 Strata CIX Programming Vol.1 12/09

Network eManager®

Update Software on Multiple CIX Systems

The new CIX Data Backup is under Maintenance > CIX Data Backup. The user can select which systems need to
be backed up or can select all of the systems at the site. If any of the systems fail to backup, it will not halt the
entire backup operation. The backup procedure continues to run for the other systems.

Update Software on Multiple CIX Systems

The new CIX Software Update is located under Maintenance > CIX Software Update. In the window you have the
option of backing up the CIX systems prior to the upgrade. If the user clicks the Yes button, the database backup
screen is displayed allowing you to select the databases to backup. Once the backup procedure is completed, click
the Browse button to find the corresponding CIX software update for each CIX system which needs backing-up.
The update software must match the corresponding system, otherwise the update procedure will fail. Then click the
Upload file(s) to eManager server button. Network eManager then copies the update software to a designated
folder in the Network eManager server.

When all the CIX software updates have been uploaded press Start to complete the process.

Note Network eManager requires the update file you download from the Toshiba FYI website to remain

in zip format. Do not unzip

the update file or the update process will fail.

Network eManager®

Create Network DNs in Multiple Systems

Network eManager can automatically build Network DN st ations from one system and have it automatically created
in the other nodes of a Strata Net network. From the Network eManager configuration screen, click on Strata Net >
Network DN Setup > Add New Station.

Note Only one DN can be created across multiple nodes at one time.

In the Add New Station window, fill in the following information:

• User Name

• Phone Type

• Extension

Click Submit.

Table Views

Some programs contain supporting tables views. These tables can be accessed from the Program Menu or from
the program itself by clicking a button in the command screen. For example, the System S peed Dial Table View can
be accessed by clicking System > System Spee d Dial Table View, o r by clicking System > System S peed Dial, then
clicking the System Speed Dial Table View button at the bottom of the screen.

Notes

• Depending on the speed of your PC and the size of your database the table may take several minutes to

download.

• Once table view displays, you can minimize the screen or send it to the background. It is an independent
window that can always be brought back to the front of th e scr ee n for re fe re nc e.

Strata CIX Programming Vol.1 12/09 2-47

Network eManager®

Table Views

The tables have the following functionality (see Table View example below):

Navigational controls enable viewing or moving in a table by 25-entry screens. These con trols help sort information
found in the table or view the table in full. These controls are found as Previous and Next buttons above the
header.

If you want to print or analyze the table you can also select All from the Drop down between the Previous and Next
buttons to view the entire table in blocks of 25 entries.

In the Navigation Control bar, every button is dynamically activated or deactivated. For example, in the figure
above, the Previous button is not active because the view starts with the first record. Submit is also not available
because nothing has been changed.

• Sort – You can sort tables by clicking the column header. The direction of the up/down toggles

Ascending or Descending sort. The color indicator pointing Up or Down in the Header row indicates the
column the sort is performed by.

• Bookmar k – You can bookmark a row on some tables by clicking on the row . This en ables you to move

forward or backward and come back to the original position with no problem.

Note The bookmark function is not provided in tables that have a Delete button. Tables that have a

Delete button also have Select All and Unselect All buttons.

• Edit/Refresh/Print buttons – Y ou can edit, refresh or print the table by clicking the appropriate buttons at

the top of the screen. In some tables the Edit button toggles between View Collected Data and Edit.

- The Edit function works for the Name, Number and Destination columns. Use the Refresh button if
you add, delete or make changes to table entries in Programs that feed tables or in Guide pages.

- The Print button enables you to print tables. However, when you click the Print button only the part
of the table that is displayed on the screen prints. Use the scroll bar to Print beyond what is
displayed. It will then automatically print from where the last screen ended.

2-48 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

Network eManager Data Import/Export Features

The enhancements listed below can be used with all Releases of CTX/CIX systems.
These new features can save significant time and effort by exporting data such as station speed dial lists or DID
assignments to a file and then importing the file for assignment.

Network eManager DID/DNIS Assignments - Import/Export

This feature allows all DID/DNIS numbers and parameters assigned to one or more Incoming Line Group s (ILG) to
be exported as a comma separated value (CSV) file and saved on the Network eManager PC. This file can then be
imported and automatically uploaded to another ILG in the same CIX or to a different CIX system.

Download

The system will create a text file. The text is the CSV data.To download DID/DNIS assignments:

1. Display the DID/DNIS Table by clicking Trunk > DID/DNIS Table View.

2. Click Yes in the popup.

3. Click on the Export button.

4. A dialog box will open. Select the location to save the file and assign a file name.

Example

The following is an example of using this process to copy the DID/DNIS numbers from ILG #5 to ILG #7 in the
same CIX system. After the DID/DNIS numbers and parameters have been assigned to ILG #5 perform the
following:

1. Create DID/DNIS numbers and parameters, etc. for ILG Group 5 using the DID/DNIS wizard.

2. Open the DID/DNIS Table View located under Trunk > DID/DNID Table View. All assignments for DID
ILG Group 5 are displayed.

3. At the top of the DID/DNID Table View screen click on the Export button.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-49

Network eManager®

Network eManager Data Import/Export Features

4. Select or create the folder where the ILG #5 DID/DNIS assignment file will be saved and then click
Save. This will save the DID numbers and parameters of ILG #5 as a comma delimited text file.

5. Create DID Incoming Line Group ILG #7 in Trunk Programming, Program 304. Assign the number of
digits the DID numbers should have in Program 304 -11 (four digits in this example). The number of
digits for ILG #7 should be the same as ILG #5.

6. After creating DID ILG #7 open the exported ILG #5 DID text file using Windows. This is the file saved
in Step 4.

7. In the text file, change the ILG number from 5 to 7. Be sure to keep the same com ma delim ited fo rma t
intact as shown below, then save the file under a different name.

8. In Network eManager, open the DID/DNIS Table View located under Trun k > DID/DNIS Table View . All
assignments for DID ILG Group 5 are displayed.

2-50 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

9. On the top of the DID/DNID Table View screen click on the Import button.

10. In the Choose file dialog box use the Browse button to find the text file containing ILG #7 created in
Step 7.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-51

Network eManager®

Network eManager Data Import/Export Features

11. After selecting the ILG #7 file click on Open. The Network eManager Select Import File dialog box will
open. Click on Import Now. Network eManager will import and upload the ILG #7 data to the CIX.

12. In Network eManager, open the DID/DNIS Table View, select Trunk > DID/DNIS Table View and click
Refresh. All assignments for DID ILG Group 5 and 7 are displayed. This means that all of
ILG #5 DID assignments have been applied to ILG #7 in the CIX database.

13. If you failed to create ILG #7 in Step 5 with the correct number of DID digits in Program 309 -11 the
following error message will be presented on the Table View screen.

2-52 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

Network eManager Station Directory - Import/Export

This feature allows CIX station assignments such as user names and telephone numbers to be exported to a
comma separated value (CSV) text file. This file can be imported by third party software to create dialing
directories. Station Assignments Table View is displayed in Network eManager, then exported as a CSV text file to
the Network eManager computer.

Station Directory Information Example

1. In Network eManager select Station > S t ation Assignment s > PDN Table button, or go directly to the table view
by selecting Station > PDN Table View.

2. Click Yes in the popup. All station assignments are displayed in a table.

3. Click the Export button on the top of the screen.

4. From the dialog box that appears after clicking Export, name the file and select or create the folder it should be
downloaded to.

Network eManager®

Strata CIX Programming Vol.1 12/09 2-53

Network eManager®

Network eManager Data Import/Export Features

5. Open the exported text file.

6. One application for this file is to edit the unwanted fields out to allow third party software to create a directory.
The format of the edited file may need to vary depending on the third party software that creates the directory.
The file below has all table view fields deleted except:

• Extension Number (PRG 200 Prime DN)

• Extension Name (PRG 200-09)

• Network Calling Number (PRG 200-46)

2-54 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

The edited text file can be opened with Microsoft Excel as a comma delimited text file and columns can be
rearranged as needed.

Network eManager®

Microsoft Excel can be used to format the directory appearance.

System Speed Dial Export/Import

This feature allows station and system speed dial names a nd number s to be e xporte d and impor ted. The exp orted
speed dial data is saved into a comma separated value (CSV) text file which can be edited using any text editor
such as Word Pad. The exported file can be imported by other CIX systems to save installation time.

The exported and imported speed dial file format is shown below. The exported file header and line format must not
be change or an error message will occur when trying to import a file. Commas are always required between fields
as shown.

• System Speed Dial File Format:
Speed Dial Index (01 ~ 799),S peed Dial Number,Name

Strata CIX Programming Vol.1 12/09 2-55

Network eManager®

Network eManager Data Import/Export Features

• Station Speed Dial Format:
Prime DN,Speed Dial Index (01 ~ 99),Speed Dial Number,Name

You can edit exported speed dial files to add more speed dial names and numbers, change formats between
system and station, and change Prime DNs. Editing allows:

• One station’s speed dial names/numbers can be edited and imported into another station’s speed dial

bins.

• A station’s speed dial names/numbers can be edited and imported into CIX system Speed Dial.

• System speed dial names/numbers can be imported into another CIX system.

• System speed dial names/numbers can be edited and imported into station speed dial bins.

• System and Station speed dial files can be used by third part y software to create dialing directories.

Station Speed Dial Export/Import

This feature allows all station speed dial numbers of one station to be exported and saved as a file on the
eManager PC. The assignments in this file can then be imported and automatically uploaded to another station
speed dial bin in the same CIX or into System Speed dial.

Example: Assign station 200 speed dial numbers to station 205 in the same CIX system.

1. Make sure that station 200 has speed dial number memory assigned in Program 200-35. Create
station speed dial numbers and names for station 200 using the Station Speed Dial Table View.

2. Open the Station S peed Dial Table View, select Advanced Configuration > S t ation > S t ation Speed Dial
Table View. All of the assignments for station speed dial are displayed.

3. At the top of the Station Speed Dial Table View screen click on the Export buttom.

2-56 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

4. Select or create the folder where the station speed dial assignment file for station 200 will be saved,
then click Save. This will save the station speed dial names and numbers as a CSV text file.

Network eManager®

5. Make sure that station 205 has speed dial number memory assigned in Program 200-35.

6. Open the exported station 200 speed dial CSV text file saved in Step 4, using Word Pad.

Strata CIX Programming Vol.1 12/09 2-57

Network eManager®

Network eManager Data Import/Export Features

7. In the text file, change the Prime DN from 200 to 205 – be sure to keep the same comma delimited
format intact as shown below and do not change the header. Save the file under a different name.

8. In Network eManager, select Station > Speed Dial Table View. All assignments for Station Speed Dial
are displayed.

9. On the top of the Station Speed Dial Table View screen click on Import.

2-58 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

10. The Choose File dialog box will open. Use the Browse button to find the text file containing the speed
dial assignments for station 200 (created in Step 7 above).

Network eManager®

11. After selecting the station 205 speed dial file click Open. A Network eManager dialog box will prompt
you to Import the data to the CIX. Click Import Now. This will cause Network eManager to import and
upload the station 205 speed dial data to the CIX.

Strata CIX Programming Vol.1 12/09 2-59

Network eManager®

Network eManager Data Import/Export Features

12. In Network eManager select Station > Speed Dial Table View. All assignments for station speed dial
are displayed. Station 205 will have the same speed dial assignments as station 200.

Network eManager Network Calling Number Upload

The Network Calling Number is normally entered and submitted one-at-a-time for each PDN using Program 200-

46. This can take a lot of time if the system has many PDNs. The Network Calling Number Upload feature allows
you to create a comma separated (CSV) text file containing PDNs and their associated Network Calling Numbers
and then upload the text file to the CIX once.

The format of the text file is: Prime DN,Network Calling Number
To create the CSV file for uploading you must create a list of all of the stations in the CIX system. One method for

creating the list is display the Table View of the stations, export the table, th en delete al l bu t the station numbers in
the text file that was exported.

Example: Upload Network Calling numbers for stations 200~207.

1. Create a CSV text file containing the PDN and Network Calling number for each station. In this
example the file shown was created using Micr osoft Notepad.

As noted above, a Network eManager Imported Table View file could be used to start this by

2-60 Strata CIX Programming Vol.1 12/09

Network eManager®

Network eManager Data Import/Export Features

generating all PDNs (then, in the imported text file, delete all other fields except the PDNs so that all
that would need to be entered is the Network Calling numbers).

2. Open the station PDN Table View and select Station > PDN Table View. All of the station table view
assignments will be displayed (Note: Network Calling Numbers not are shown).

3. Click on the Upload CID button at the top of the PDN T ab le View scree n and browse to the file created
in Step 1.

Strata CIX Programming Vol.1 12/09 2-61

Network eManager®

Connection Entry for Dial-up

4. Click Import Now. Network eManager will upload the selected file into the CIX database and then
update Program 200-46 and the PDN Table View automatically (Note: Network Calling Numbers are
shown).

Connection Entry for Dial-up

This new connection setup must be completed in order to use the modem in the Network eManager PC to dial-up
a CIX system. The following steps cover the network connection setup in the PC that must be done to use the PC
modem.

1. In Control Panel Network Connections, select Create a new connection to start the wizard:

2. Click Next.

2-62 Strata CIX Programming Vol.1 12/09