Order parts on-line using Multiquip’s SmartEquip website!
■ View Parts Diagrams
■ Order Parts
■ Print Specifi cation Information
Goto www.multiquip.com and click on
Order Par ts
Order via Fax (Dealers Only):
All customers are welcome to order parts via Fax.
Domestic (US) Customers dial:
1-800-6-PARTS-7 (800-672-7877)
Non-Dealer Customers:
Contact your local Multiquip Dealer for
parts or call 800-427-1244 for help in
locating a dealer near you.
to log in and save!
Order via Phone:
If you have an MQ Account, to obtain a Username
and Password, E-mail us at: parts@multiquip.
com.
To obtain an MQ Account, contact your
District Sales Manager for more information.
Use the internet and qualify for a 5% Discount
on Standard orders for all orders which include
complete part numbers.*
Note: Discounts Are Subject To Change
Fax your order in and qualify for a 2% Discount
on Standard orders for all orders which include
complete part numbers.*
Note: Discounts Are Subject To Change
Domestic (US) Dealers Call:
1-800-427-1244
International Customers should contact
their local Multiquip Representatives for
Parts Ordering information.
When ordering parts, please supply:
❒ Dealer Account Number
❒ Dealer Name and Address
❒ Shipping Address (if different than billing address)
❒ Return Fax Number
❒ Applicable Model Number
❒ Quantity, Part Number and Description of Each Part
NOTICE
All orders are treated as Standard Orders and will
❒ Specify Preferred Method of Shipment:
✓ UPS/Fed Ex ✓ DHL
■ Priority One ✓ Truck
■ Ground
■ Next Day
■ Second/Third Day
Page 4
EXPLANATION OF CODE IN REMARKS COLUMN
The following section explains the different symbols and
remarks used in the Parts section of this manual. Use the
help numbers found on the back page of the manual if there
are any questions.
NOTICE
The contents and part numbers listed in the parts
section are subject to change without notice. Multiquip
does not guarantee the availability of the parts listed.
4 12349 BEARING ..............1 .....S/N 2345B AND ABOVE
NO. Column
Unique Symbols — All items with same unique
symbol
QTY. Column
Numbers Used — Item quantity can be indicated by a
number, a blank entry, or A/R.
A/R (As Required) is generally used for hoses or other
parts that are sold in bulk and cut to length.
A blank entry generally indicates that the item is not sold
separately. Other entries will be clarifi ed in the “Remarks”
Column.
REMARKS Column
Some of the most common notes found in the “Remarks”
Column are listed below. Other additional notes needed
to describe the item can also be shown.
Assembly/Kit — All items on the parts list with the
same unique symbol will be included when this item is
purchased.
Indicated by:
“INCLUDES ITEMS W/(unique symbol)”
(@, #, +, %, or >) in the number column belong to the
same assembly or kit, which is indicated by a note in the
“Remarks” column.
Duplicate Item Numbers — Duplicate numbers indicate
multiple part numbers, which are in effect for the same
general item, such as different size saw blade guards in
use or a part that has been updated on newer versions
of the same machine.
NOTICE
When ordering a part that has more than one item
number listed, check the remarks column for help in
determining the proper part to order.
PART NO. Column
Numbers Used — Part numbers can be indicated by a
number, a blank entry, or TBD.
TBD (To Be Determined) is generally used to show a
part that has not been assigned a formal part number
at the time of publication.
A blank entry generally indicates that the item is not sold
separately or is not sold by Multiquip. Other entries will
be clarifi ed in the “Remarks” Column.
Serial Number Break — Used to list an effective serial
number range where a particular part is used.
Indicated by:
“S/N XXXXX AND BELOW”
“S/N XXXX AND ABOVE”
“S/N XXXX TO S/N XXX”
Specifi c Model Number Use — Indicates that the part
is used only with the specifi c model number or model
number variant listed. It can also be used to show a
part is NOT used on a specifi c model or model number
variant.
Indicated by:
“XXXXX ONLY”
“NOT USED ON XXXX”
“Make/Obtain Locally” — Indicates that the part can
be purchased at any hardware shop or made out of
available items. Examples include battery cables, shims,
and certain washers and nuts.
“Not Sold Separately” — Indicates that an item cannot
be purchased as a separate item and is either part of an
assembly/kit that can be purchased, or is not available
for sale through Multiquip.
Terms of payment for unit sales are 2% 15
days net 30 days from date of invoice unless
otherwise specifi cally stated on our invoice.
Parts invoices have terms of net 10 days.
Minimum parts billing is $15.00 net.
Applicable discounts will be computed on
merchandise value only. Late charges will be
assessed at prevailing rates. Cash discounts
cannot be taken on current billings if any
previously billed amounts are past due.
FREIGHT POLICY
Freight policy is established to offer customers
every advantage possible. Due to bulk freight
ratings on some equipment and other shipping
considerations, freight policies differ by
equipment type. Actual back freight may be
charged for shipments originating from other
than specifi ed FOB warehouses. See Freight
Policy for details.
All STOW domestic sales are FOB nearest
available designated MQ/STOW warehouse.
Export orders are ex-works factory located in
Carson, CA or Boise, ID.
Additions to orders already shipped cannot be
accepted for freight minimums.
Should STOW elect to make partial shipments
of an order originally complying with the
“freight allowed” requirements, transportation
charges will be absorbed by STOW on any
subsequent shipment applying to that order.
All other orders will be shipped collect or
prepaid with charges added to the invoice.
STOW’s responsibility ceases when a signed
manifest has been obtained from the carrier,
and any claim for shortage or damage must
be settled between the consignee and the
carrier.
Parts: FOB Carson, California or Boise, Idaho.
See Freight Policy for details and additional
discounts.
DROP SHIPMENTS
STOW reserves the right to refuse Drop
Shipments outside the normal service area
of the purchasing dealer.
FIELD WAREHOUSES
Field Warehouses are currently located in
California, Georgia, Idaho, Iowa, and New
Jersey
SPECIAL EXPEDITING SERVICE
The higher of a $35.00 surcharge or actual
costs will be added to the invoice for special
handling, including bus shipments, or in cases
where STOW personnel must personally
deliver the equipment or parts to the carrier.
RETURNED GOODS POLICY
Return shipments may be accepted and credit
allowed, subject to the following provisions.
1.
A Returned Material Authorization (RMA)
must be approved by STOW prior to
shipment. Approvals for returned goods
must be with just cause and are at the
sole discretion of STOW. A copy of the
Authorization must accompany the
shipment to the designated Warehouse.
2.
Parts being returned must be listed as
currently supplied on the current parts
list.
Parts must be in new and resalable
3.
condition in the original package, with
part numbers clearly marked.
Units and accessories must be current
4.
models in the latest price list and in new
and resalable condition.
Special order items are not returnable
5.
for credit.
6.
Credit on returned parts and units will be
issued at actual dealer net price at time of
purchase less 15% restocking charge.
All returned shipments are to be made
7.
to the STOW designated receiving point,
freight prepaid at the sender’s expense.
The sender will be notifi ed of any material
received that does not meet the above
provisions. Such material will be held for 30
days from notifi cation pending instructions.
If a reply is not received within 30 days, the
material will be returned to the sender at his
expense with no credit issued.
PRICING, REBATES AND SPECIFICATIONS
Every effort will be made to provide adequate
notice of changes; however, prices and
equipment specifications are subject to
change without notice.
Price changes are effective on a specifi c date
and all orders received on or after that date
will be billed at the revised price.
Rebates for price reductions and added
charges for price increases will not be made
for stock in dealer inventory at the time of a
price change.
STOW reserves the right to quote and sell
direct to Government agencies and to Original
Equipment Manufacturer accounts who use
our products as integral parts of their own
products.
LIMITATION OF SELLER’S LIABILITY
STOW shall not be liable hereunder for
damages in excess of the purchase price
of the item with respect to which damages
are claimed and in no event shall STOW be
liable for loss of profi t or good will or for any
other special, consequential or incidental
damages.
LIMITATION OF WARRANTIES
There are no warranties, express or implied,
made by STOW. hereunder on Products
manufactured or distributed by it except the
warranty against defects in material and
workmanship on new Products to the original
purchaser, as set forth in the STOW New
Product Limited Warranty.
Effective: July 15, 2003
STOW CONSTRUCTION EQUIPMENT
POST OFFICE BOX 6254
CARSON, CALIFORNIA 90749
310-661-4242 • 877-BUY-STOW
FAX: 310-604-9237
Multiquip Inc, and the STOW logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without written permission. All other trademarks are the
property of their respective owners and used with permission.
This manual must accompany the equipment at all times. This manual is considered a permanent part of the equipment and should remain with the unit if resold.
The information and specifi cations included in this publication were in effect at the time of approval for printing. Illustrations, descriptions, references and technical data contained in
this manual are for guidance only and may not be considered as binding. Multiquip Inc. reserves the right to discontinue or change specifi cations, design or the information published
in this publication at any time without notice and without incurring any obligations.