StormPro 2100DC Operation Manual

StormPro® 2100DC

Heavy Duty 12V DC Pump

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 1 of 8

WARNING: Electrical shock hazard. This unit

has not been evaluated for use outdoors.

Never operate StormPro® 2100DC outdoors.

Never operate StormPro® 2100DC with battery
enclosure open.

Never operate StormPro® 2100DC in a wet location.

Never operate StormPro® 2100DC in a location where
liquid or moisture will come in contact with, splash on,
or drip on unit.

Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause

electric shock, and/or a re hazard.

WARNING: Risk of electrical shock. In the

event of a short circuit, grounding reduces
the risk of shock by providing an escape wire for the
electrical current. The StormPro® 2100DC must be
properly grounded.

Safety InStructIonS

Read and save these instructions. This manual
contains important instructions. Failure to heed safety
instructions and warnings could result in injury or
death.

Read all the instructions before installing or using
the StormPro® 2100DC. Always disconnect batteries
and disconnect StormPro® 2100DC from the AC
power source before storing, handling, or making any
adjustments to the unit.

Use StormPro® 2100DC only as described in this
manual. Any other use not recommended by the

manufacturer may cause re, electric shock, or injury

to persons.

CAUTION: Do not sit or stand on StormPro®
2100DC. Keep children away.

CAUTION: Do not place objects on Stormpro
2100-DC or allow vents to become blocked.

CAUTION: Do not smoke, use sparkable

electrical devices, or open ame when

working on this unit!

CAUTION: Do not install StormPro® 2100DC

in locations classied as hazardous per

N.E.C., ANSIINFPA 70 - 1984.

The StormPro® 2100DC is equipped with a cord
having a grounding wire with an appropriate
grounding plug. The plug must be used with an outlet
that has been installed and grounded in accordance
with all local codes and ordinances. The outlet must

be the same conguration as the plug. Where a two-

prong wall outlet is encountered, it must be replaced;

contact a qualied electrician. To reduce the risk of

electric shock, the grounding plug must not be cut off
the plug. Do not use the three-prong plug with a two­prong adapter. Do not attempt to defeat this safety
feature.

Use the StormPro® 2100DC only with adequate wiring
that is up to code. Connect to properly grounded
outlets only.

WARNING: Risk of electrical shock. The

StormPro® 2100DC is capable of and intended
to generate electrical current when unplugged from the
wall outlet or when the AC power is shut off.

Because the StormPro® 2100DC uses batteries to
generate 120 volts of AC current, both the batteries

and the power cord must be disconnected to neutralize

the StormPro® 2100DC . Failure to disconnect both the
batteries and the power cord could result in electrical

shock sufcient to cause injury or death.

Register your product at www.sumpro.com

StormPro® 2100DC

Heavy Duty 12V DC Pump

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 2 of 8

Battery PrecautIonS

WARNING: Important safety instructions.

Save these instructions.

Servicing of batteries should be performed or
supervised by personnel knowledgeable of batteries

and the required precautions. Keep unauthorized

personnel away from batteries.

When replacing batteries, use only models

conforming to Battery Council International (BCI) 27

DC specications for Group 27 deep cycle marine

batteries. At the time of this publication, the following
model batteries are recommended. At the time of
purchase, verify that these models, or any other
model, conform to Battery Council International (BCI)

27DC specications for Group 27 deep cycle marine

batteries:

Die Hard Model 27524
Exide Model NC-27
Interstate Model SRM-27
Metropolitan Model 27T-36
Metropolitan Model MT120

Metropolitan AGM Model LW20104

NAPA Model 8270

CAUTION: Do not dispose of batteries in a

re. The batteries may explode.

CAUTION: Do not open or mutilate the
batteries. Released electrolyte is harmful to

the skin and eyes. It may be toxic.

2. If electrolyte contacts the skin, wash it off
immediately.

3. If electrolyte contacts the eyes, ush thoroughly
and immediately with water. Seek medical
attention.

4. Spilled electrolyte should be washed down with

a suitable acid neutralizing agent. A common

practice is to use a solution of approximately
one pound (500 grams) bicarbonate of soda to
approximately one gallon (4 liters) of water. The
bicarbonate of soda solution can be added until
the evidence of reaction (foaming) has ceased.

The resulting liquid should be ushed with

water and the area dried.

CAUTION: Lead acid batteries can present

a risk of re because they generate oxygen

and hydrogen gas. The following procedures should
be followed.

1. Do not smoke when near batteries

2. Do not cause ame or spark in battery area.

3. Discharge static electricity from body before

touching batteries by rst touching a grounded

metal surface.

4. See battery manufacturers’ installation manual
for additional installation maintenance, and
safety instructions.

CAUTION: A battery can present a risk of

electrical shock and high short circuit current.
The following precautions should be observed when
working on batteries.

1. Remove watches, rings, or other metal objects.

2. Use tools with insulated handles.

3. Do not lay tools or metal objects on top of
batteries.

4. Wear safety goggles and a face shield.

CAUTION: The electrolyte is a dilute sulfuric

acid that is harmful to the skin and eyes. It
is electrically conductive and corrosive. The following
procedures should be observed:

1. Wear full eye protection and clothing.

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toolS & MaterIalS needed

A pipe wrench, pliers, adjustable wrench, pipe
cutter, and a screwdriver will be needed. PVC Pipe,

appropriate PVC tting, PVC glue and primer, non

restrictive 1 1/2” check valve, and a tape measure.

PuMP InStallatIon

1. Use PVC glue to fasten the pumps 90 degree
elbow onto the pumps discharge pipe in an
upright position so the discharge is going
straight up. Use PVC glue to secure the elbow
into place.

2. Screw in the 1 1/8” PVC male adapter tting
into the 90 degree elbow on the pump.

StormPro® 2100DC

Heavy Duty 12V DC Pump

3. Place the pump into the pump base.

4. Place the pump into the basin in a suitable
position next to the primary pump and away
from the drain tile if possible.

5. Begin to rough in your PVC piping, If you are
using a single discharge pipe for both pumps,
make sure your PVC Y or 90 degree connection
is above the primary check valve. Do not glue

any ttings at this point.

6. Make sure to include a separate 1 1/2” check
valve for the backup pumps discharge pipe. Do
not use spring loaded or any type resistance
check valve.

7. Once all of your PVC piping is roughed in and

all pipe connections t ush begin to glue the

piping together starting from the pump up. Use
only PVC cement and primer.

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 3 of 8

float SwItch InStallatIon

1. The backup oat switches turn ON point must
be above the primary pump oat switches ON

point and below the top of the basin.

2. Once the backup pump is installed properly

attach the backup oat switch by tightening the

switch clamp securely to the backup pumps
discharge pipe.

3. Make sure that the oat ball on the backup
switch will not get caught or hung up on the
primary pump or any other object that will
restrict the switch from turning on.

4.

charger unIt InStallatIon

WARNING: Be sure that the charger unit
is not plugged into the wall outlet before

connecting the terminals

The backup pump, backup oat switch, and battery

will all connect into the back of the charger unit. Make
sure to use correct polarity.

Pump

Start with the backup pump wires, the terminals are
different sizes to ensure correct polarity, do not force

the terminal onto the plug. Connect the backup pumps
negative (-) black wire to the charger units negative
(-) pump post and connect the pumps positive (+)
brown wire to the charger units positive (+) pump
post.

Float

Connect the black and white wires to the charger’s

oat switch terminals. Polarity with the oat switch

wires is not critical. The wires can be connected to
either terminal.

Battery

The battery should be placed inside its protective
battery box before being connected to the charger
unit. Make sure that the charger unit is not plugged
into the wall outlet.

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StormPro® 2100DC

Heavy Duty 12V DC Pump

1. Take the negative (-) black battery wire and
fasten the ring terminal securely to the negative
(-) battery post on top of the battery.

2. Take the Positive(+) red battery wire and fasten
the ring terminal securely to the Positive(+)
battery post on top of the battery.

3. The battery terminals are different sizes to
ensure correct polarity, do not force the

terminal on to the plug if it does not t. Connect

the negative (-) black wire to the charger units
(-) battery post and connect the positive (+) red
wire to the charger units positive (+) battery
post.

4. After all the terminals have been installed
properly plug the charger unit into a dedicated
115V wall outlet.

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 4 of 8

Error Description Possible Causes Fix

The battery failed

pre-qualication test

Battery over-voltage The charger is connected to a 24 volt battery Replace the battery with a 12-volt deep-cycle marine battery

Charge time monitor Battery took too long to complete its charge:

Excessive battery

drain

Reverse battery

connection

Battery overheated Cells in an old battery may deteriorate with age Replace the battery with a 12-volt deep-cycle marine battery

Charging error An internal error occurred in the charger during one

Pump motor ran during charging (that is, with the

main A.C. power ON), causing the system to shut

Charger is connected backwards to the battery.

(That is, charger (+) to battery (-) and vice versa)

The battery is highly sulfated

The charger is connected to a six-volt battery

A. Load applied (e.g. the pump motor
started) during charging
B. The battery ampere-hour rating is too
large (max. 130 ampere-hours)

down

of the charging states

Replace the battery with a 12-volt deep-cycle marine battery
Replace the battery with a 12-volt deep-cycle marine battery

A: Be sure the pump cannot start during
charging; reset the charger

B: Replace with correct size battery

Check primary sump pump. The BBU generally runs only

when the main A.C. power is out. If there has not been any

power outage and the BBU has run, the primary pump itself

may have failed

Reconnect charger (+) to battery (-)/(-) to (-)

Unplug the charger for 10 seconds and then plug it in again.

If error occurs again, refer to table below

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StormPro® 2100DC

Heavy Duty 12V DC Pump

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 5 of 8

error lIght IndIcatIonS

Note: This chart identies light codes indicating

various charger error modes. It only applies when the

‘Charger Mode’ light ashes yellow/green alternately.

The light codes listed here do not relate.

“Silence Alarm/Reset” Rocker Switch:

Push the left side of the rocker switch on the front of
the charger to silence the alarm.

Note: This will not silence the alarm when the battery

Push the right side of the rocker switch to reset the
‘Pump System Status’ LED after the pump has directly
to the legends on the charger housing (A.C. Power
Status, Pump Run Status, Alarm Silence, etc.). The
legends on the charger apply only when the ‘Charger

Mode’ light is not ashing yellow/green. run, or to reset
the system from an error mode. When you reset the

system, the charger will start its diagnostic procedure

(pre-qualication test, etc.) from the beginning. If the

cause of the error mode is not corrected, the system
will go into the error mode again.

is below 8.2 volts or the system is in error mode.

LED Status

A.C. Power Status Pump Run Status Alarm Silence Charge Mode Error Mode

Flashing
Flashing
Flashing
Flashing

Off
Off
Off

Off

Off
Flashing
Flashing

Off
Flashing
Flashing

Off

Flashing

Off
Flashing
Flashing

Off
Flashing

Flashing Yellow/Green
Flashing Yellow/Green
Flashing Yellow/Green
Flashing Yellow/Green
Flashing Yellow/Green
Flashing Yellow/Green
Flashing Yellow/Green

Battery Overheated

Charge Time Monitor

Excessive Battery Drain

Failed Pre-Qualication Test

Battery Over-Voltage

Reverse Battery Connection

Output Over-Current

Charger Light On/Off/Flashing Alarm Buzzer Indicates

All LEDs Flash ONCE Off Connected system to AC power or to battery; or, pressed

AC Power Status On

Very Slow Flash

Pump Run Status Fast Flash (2x/second)

Slow Flash (1x/2 seconds)

Off

Alarm Silence On

Off

Battery Status On

Slow Flash

Fast Flash

Off

Charger Mode Slow YELLOW Flash

Solid YELLOW Flash

Fast YELLOW Flash

Solid GREEN

Flashing alternately YELLOW/

GREEN

Off
Off

Beep in synch

with LED Flash

Off
Off

Off

On
On

Off

Off

Off

Off

Off

On - Beeping

Pump is running. Press LEFT side of rocker switch

System is not connected to a battery or is connected to a

Battery voltage less than 10.9 volts. Alarm can be silenced

Battery voltage is less than 8.2 volts. Alarm CANNOT

System is in “pre-qualication” stage. This will last from 1

minute to 5 hours, depending on the condition of your battery

System is in the “Constant Current Charge” stage. This will

continue until the battery voltage reaches approximately

System is in the “Constant Voltage Charge” stage. This could

System is in ERROR mode. Alarm will beep in synch with one

or more of the ‘AC Power Status’, ‘Pump Run Status’, or ‘Alarm

‘Reset’ when in ERROR mode

System is receiving AC power

System is not receiving AC power

to silence alarm

Pump has run, but is not running now

Pump has not run

Alarm is silenced

Alarm is active

battery charged to less than 1 volt DC

be silenced

System is properly connected to a battery

14.3 volts

last up to 14.5 hours

Battery is fully charged

Silence’ LEDs.

Register your product at www.sumpro.com

StormPro® 2100DC

Heavy Duty 12V DC Pump

OPERATION MANUAL

Dated: 03/15/2013

Document Name: StormPro_2100DC_OM

audIo alarM IndIcatIonS

Audio Alarm Mode Indicates Action

On - Beeping Slow beep in synch with ‘Battery

Status’ LED

On - Beeping Fast beep in sync from ‘Battery

Status’ LED

On - Beeping Fast beep in synch with one or

more of the ‘AC Power Status’,

‘Pump Run Status’, or ‘Alarm

Silence’ LEDs and with the

‘Charger Mode’ LED ashing

alternately YELLOW/GREEN

On - Beeping Fast beep in synch with ‘Pump Run

Status’ LED

Battery is down to

about 10.9 volts

Battery is down to

about 8.2 volts

System is in ERROR

mode

Pump is running None. Alarm will stop when pump stops running. To silence

Investigate cause; battery is very low. You have limited

pump run time left. Press and release LEFT side of toggle

switch to silence alarm.

Investigate cause; battery is nearly dead. You have almost

no pump run time left. Alarm CANNOT be silenced

Refer to ERROR Mode Charts

alarm, press and release LEFT side of toggle switch

Page 6 of 8

warranty regIStratIon card

Please ll out and send back to: Metropolitan Ind. Warranty Department P.O. Box 7266 Romeoville, IL 60446. Or

to register online, go to www.sumpro.com

StormPro® 2100DC Warranty Registration Card

To register your purchase, please ll in the following information:

Name:

Address:

City

Purchased From:

State: Zip:

Date:

Installed By:

Register your product at www.sumpro.com

Phone:

StormPro® 2100DC

Heavy Duty 12V DC Pump

noteS

OPERATION MANUAL

Dated: 03/15/2013
Document Name: StormPro_2100DC_OM

Page 7 of 8

Register your product at www.sumpro.com

StormPro® 2100DC

Heavy Duty 12V DC Pump

1. Coverage and Term. Metropolitan Industries, Inc. (“Metropolitan”) warrants to the original
purchaser (the “Buyer”) of each StormPro/Sumpro product (the “product”), that any part thereof which proves
to be defective in material or workmanship within three (3) years from date of manufacture, will be replaced at
no charge with a new or remanufactured part, F.O.B. factory. Buyer shall be responsible for all freight charges

and all costs of fi eld labor or other charges incurred in the removal and/or reinstallation of any product, part

or component thereof.

2. Exclusions. THE WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND

EXCLUSIONS:

(a) The Warranty excludes products or workmanship which becomes defective as a result

of: (i) earthquake, fi re, storms, the elements or any other acts of God; (ii) normal wear and tear from use;
(iii) accident, misuse, abuse or neglect; (iv) modifi cations made by Buyer or any third party, other than
Metropolitan; and (v) Buyer’s failure to properly install, maintain, service and/or operate the product under
normal conditions and according to manufacturer’s instructions.

(b) Metropolitan shall not be responsible for, and the Warranty shall not cover, extended
damage which occurs because of Buyer’s failure to notify Metropolitan promptly in writing of apparent
defects.
(c) Any part or component designated as manufactured by anyone other than Metropolitan
shall be covered only by the express warranty of the manufacturer thereof.

(d) The Warranty shall lapse upon Buyer’s failure to fully comply with the terms and conditions
of its contract with Metropolitan, including Buyer’s failure to pay the purchase price for the product or any
portion thereof. Buyer’s subsequent compliance with the terms and conditions of any such contract, will not

cause the term of the Warranty to extend beyond the time period set forth above.
(e) No actions taken by Metropolitan to correct a defect in a product shall extend the Warranty
beyond the period set forth above. Metropolitan shall not be obligated to remedy any defect, where otherwise

required pursuant to the Warranty unless and until Buyer notifi es Metropolitan in writing of the defect and
then only if such notifi cation is made prior to the expiration of the period set forth above.

3. Process of Claims and Repairs. Metropolitan agrees that if the product or any part or component
thereof shall fail to conform to the terms of this Warranty, Metropolitan shall replace such nonconforming
product, part or component at the original point of delivery and furnish instruction for its disposition. Any

transportation charges involved in such disposition and all costs of fi eld labor or other charges incurred in the

removal and/or reinstallation of any product, part or component thereof shall be the responsibility of Buyer.

4. Limitation on Liability. Notwithstanding any provision to the contrary, Metropolitan’s entire

liability under this Warranty shall not in the aggregate exceed, and Buyer’s exclusive and sole remedies

are, to the extent permitted by law, shall be to secure replacement of the defective product. UNDER NO
CIRCUMSTANCES SHALL METROPOLITAN BE LIABLE UNDER THE WARRANTY FOR
ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL
DAMAGES (INCLUDING LOST PROFITS, REVENUE, USE OR ECONOMIC ADVANTAGE).

5. Express Waiver of Any Other Warranties. THE EXPRESS WARRANTY SET FORTH IN THIS
WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY METROPOLITAN, OR ANY OTHER
PARTY, IN CONNECTION WITH ANY PRODUCT PURCHASED FROM METROPOLITAN.
NEITHER METROPOLITAN, NOR ANY OTHER PARTY, MAKES ANY OTHER EXPRESS OR
IMPLIED WARRANTY WHICH IS NOT SET FORTH HEREIN, AND METROPOLITAN HEREBY
DISCLAIMS AND BUYER HEREBY WAIVES ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE.

6. Not Transferable. The Warranty may not be transferred and shall be void on the sale or other transfer
of the product.

7. Products and Warranty Subject to Change. Metropolitan reserves the right to make revisions to its

products and their specifi cations, and to revise this Warranty and related information without notice.

OPERATION MANUAL

Dated: 03/15/2013

Document Name: StormPro_2100DC_OM

Page 8 of 8

3 Year Residential Warranty

Register your product at www.sumpro.com