StorCase Technology SNMP User Manual

StorCase® Technology

InfoSt ation

Remote Diagnostics
(SNMP) Module

User's Guide

®

StorCase® Technology

i

InfoSt ation

®

Remote Diagnostics

(SNMP) Module

User's Guide

Part No. D89-0000-0234 A00 July 2003

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

InfoStation SNMP Module User's Guide - Rev. A00 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 3400 S. Susan Street, Storage RMA Dept., Santa Ana, California 92704, U.S.A.

StorCase Technology, Inc. InfoStation SNMP Module User's Guide - Rev. A00

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

InfoStation SNMP Module User's Guide - Rev. A00 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

EMI Standards:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

InfoStation SNMP Module

S10A138

ITE Emission

- EN 55022: 1998

- EN 61000-3-2 Harmonic Current

- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity

- EN 61000-4-2 - EN 61000-4-6

- EN 61000-4-3 - EN 61000-4-8

- EN 61000-4-4 - EN 61000-4-11

- EN 61000-4-5

CAN/CSA-C22.2 No. 60950
UL 60950, Third Edition

EN 60950: 1992 +A1+A2+A3+A4+A11

FCC Part 15, Class A

EMC Standards:

Year of Manufacture:

Signature:___________________
Full Name: Dieter Paul
Position: President

StorCase Technology, Inc. InfoStation SNMP Module User's Guide - Rev. A00

AS/NSZ 3548 Information Technology Equipment
Supplier's Code Number N10664

2003

Federal Communications Commission (FCC) Statement

RADIO FREQUENCY INTERFERENCE STATEMENT

You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

v

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.

InfoStation SNMP Module User's Guide - Rev. A00 StorCase Technology, Inc.