S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis and all RAID controller modules. In addition,
the following components of the Data Silo®, Data Stacker®, InfoStation® products are subject
to warranty for a period of three (3) years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
efforts have been made to ensure the accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
PackagingInformation
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully
inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the DE300 receiving frame and carriers are labeled with serial numbers. These numbers
must be reported to the StorCase Customer Service Representative in order to receive a Return
Material Authorization (RMA) for warranty claims. Locate the serial number labels and record
the numbers in the spaces provided below.
Receiving Frame:
Drive Carriers:
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
2Introduction
PackageContents
The DE300 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.
The StorCase Technology Data Express® DE300 (P/N S20A120) is composed of a receiving
frame which supports most 68-pin SCSI Ultra160 interfaces, and fits within a 5.25" full-height
peripheral slot. This 16-bit I/O can support up to 160MByte/sec transfer rates. The receiving
frame contains three (3) removable drive carriers designed to provide durable and reliable
mounting for 3.5" form factor x 1" high (low-profile) SCSI drives (Figure 2).
The S20A120 allows a drive to be removed and transported to another S20A120-equipped
computer or expansion chassis, and also provides the ability to secure sensitive data by
removing and storing the drive safely for future use.
NOTES: The S20A120 carrier supports most 68-pin SCSI Ultra160 interfaces, except Fujitsu
Alegro6 10K RPM drives (these drives have different spacing between the 68-pin
and DC power connectors and will not mate with the drive carrier board).
For SCSI Ultra160 operation, the DE300 requires Ultra160 chassis and cabling.
0510d
Receiving
Frame
Drive
Carrier
Figure 2: DE300 Receiving Frame and Carrier
This User's Guide describes the steps required to install the DE300 removable enclosure inside
a computer peripheral bay or external expansion chassis. This guide supplements documentation
provided with the host computer system, operating system, and the drive to be installed within
the carrier.
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
4Introduction
ReceivingFrameFrontPanel
(Figure 3)
Key Lock/Drive Power Switch- This key switch assures proper seating of the
drive carrier within the receiving frame, turns power to the drive carrier on and off,
and prevents unauthorized removal or installation of the carrier. For the computer
to access data on the DE300 drive, the key must be turned counterclockwise to the
locked position. The key can be configured as either fixed or removable as shown
in Appendix C.
Unit ID Number Indicator- This LED displays the physical address of the DE300
device carrier if the carrier is installed and locked in the receiving frame or if the
carrier is removed from the receiving frame. If the carrier is installed but not locked
in the receiving frame, a "u" will be displayed to indicate an unlocked condition. The
unit ID number is selected by means of the unit ID select switch inside the receiving
frame using a special alignment tool supplied with the DE300 (see Figure 9).
Activity Indicator- A small dot next to the unit ID number illuminates to indicate when
the host computer is accessing the data on the DE300 carrier. This dot will flash
during communication with the host computer.
Device Spin Down/Up Timer- This timer controls the length of time that the activity
indicator flashes during device spin down/up, providing a visual indication of drive
activity. Refer to Figure 10 for timer settings.
Figure 4: Receiving Frame Unit ID Number and Activity Display
ReceivingFrameRearPanel
(Figure 5)
I/O Connectors (J4, J6, and J8) - These connectors provide a standard interface for
all SCSI signals.
DC Power Connector - A standard 4-pin DC power connector is used to accept DC
power.
ID Select Connectors (J3A1, J3B1, and J3C1) - Pins 1-8 of these connectors provide
unit SCSI ID selection for the computer system or expansion chassis. For remote ID
selection through an expansion chassis, an appropriate cable must be attached to these
pins and the unit ID must be set to "0". The unit ID can be set with a rotating switch located
inside the receiving frame (Figure 9).
Remote Activity LED (RLED) - These pins provide power for a remote LED device
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
NOTE: A #2 Phillips screwdriver will be required during this procedure.
1.Remove the drive from its protective packaging.
2.Plastic Drive Bezel: If the drive came equipped with a plastic front bezel,
remove it.
3.SCSI Drive Termination: The DE300 does not provide onboard termination.
External termination must be provided. Refer to the documentation provided by
the drive manufacturer for termination information.
4.ID Select Jumpers: Locate the ID select jumper positions on the drive, and
remove any jumper plugs in this area (the S20A120 drive carrier board will plug
into this section of the drive).
Installation
1.Carefully insert the drive into the carrier. Slide the drive towards the Drive
Carrier Board, so that the I/O, DC power, and ID select connectors on the drive
mate with their respective connectors on the drive carrier board (Figure 6).
NOTE:The S20A120 carrier supports most 68-pin SCSI Ultra160 interfaces, except
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
Fujitsu Alegro6 10K RPM drives (these drives have different spacing between
the 68-pin and DC power connectors and will not mate with the drive carrier
board).
2.Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure
NOTE:For SCSI Ultra160 operation, the DE300 requires Ultra160 chassis and cabling.
The drive should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.
NOTE:Use a #2 Phillips screwdriver during this procedure.
1.Turn OFF power to the computer.
2.Open the computer system according to the manufacturers instructions. If
necessary, temporarily remove any expansion boards that may make installation
difficult.
3.To select the DE300 unit ID remotely through the computer system or external
expansion chassis, the appropriate cable from the system must be connected to
option pins (1-8 on connectors J3A1, J3B1, J3C1) on the rear of the receiving frame
(Figure 7 and Table 1). Set the unit ID to "0" for remote ID selection (Figure 9).
chassis, the Unit ID number on the Data Express receiving frame
must be set to "0" with the provided alignment tool. Refer to the
section "Selecting the Unit ID Number" later in this manual for the
Unit ID selection procedure.
Installation11
4. With the drive carriers locked into place inside the receiving frame, install the DE300
receiving frame into the drive opening in the computer or expansion chassis. Use the
appropriate guides to position the DE300, and fasten it into place with eight (8) #6-32
Phillips screws provided. Figure 8 illustrates the location of the mounting holes.
Mounting holes are provided on each side and the bottom of the receiving frame to
accommodate a variety of mounting configurations. Use the mounting holes which best
suit the computer or expansion chassis configuration.
Front of Unit
Mounting
Holes
(Right)
0520
Mounting
Holes
(Bottom)
Figure 8: Receiving Frame Mounting Holes
5. Adjust the front of the receiving frame so the carrier slides freely in and out on the
receiving frame guides. The position of adjoining peripheral units may require
adjustment.
6. To connect a drive to a remote activity LED in the computer system or expansion chassis,
connect the appropriate cable(s) to the receiving frame motherboard connectors J3A1,
J3B1, and J3C1 Pins 11 & 12 as shown in Figure 5.
7. Connect the I/O cable from the host adapter to the receiving frame. The Pin 1 indicator
on the cable must be properly aligned. Refer to Figure 5 for the correct Pin 1 location.
NOTE:No onboard termination is provided on the DE300. External termination
must be provided.
9. Connect the power cable from the DC power supply in the computer or expansion
chassis to the power connector on the DE300 receiving frame. Refer to Figure 5 for
the DE300 receiving frame power connector location.
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
12Installation
9.Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturers instructions.
10.Reconnect any system or peripheral cables removed earlier.
11.If the DE300 has been installed into an external expansion chassis, connect the SCSI
and power cables to the chassis. If the expansion chassis is at the end of a daisy
chain, make certain that it is properly terminated. Refer to the computer system and
expansion chassis manuals for further information. Turn ON the expansion chassis
power before turning on the computer system power.
12.Turn ON power to the computer. If the installation has been successful, and all cables
have been properly attached, the system should boot normally. Although the
computer may not recognize the DE300 yet, the appropriate front panel LED indicators
on the DE300 should illuminate. If the system does not boot properly, there could be
a SCSI ID conflict. Refer to the following section "Selecting the Unit ID Number".
NOTE: The lock on the DE300 receiving frame functions as a lock and a DC power
switch for the carrier unit. The lock must be engaged (turned counterclockwise)
in order to supply power to the carrier and installed drive unit.
13.The new drives may need to be formatted or initialized prior to use with the operating
system and applications software. Additionally, an appropriate driver may need to
installed for the host controller to recognize the newly installed device. Refer to the
drive and/or computer manufacturer's documentation for formatting information.
Refer to the host controller instructions for driver
information.
SelectingtheUnitID Number
Each SCSI device on the computer system requires a separate SCSI ID number.
16-bit SCSI interface protocol permits 16 (0-15) unique SCSI ID numbers. Usually, ID7 is
reserved for the host controller. If the computer system has any internal or external SCSI
devices, some ID numbers may already be reserved. For instance, if the computer system
is already equipped with an internal SCSI hard drive, the drive may be designated as SCSI
device "0". Refer to the computer system documentation for additional information.
1. Verify that power is turned on to the DE300 receiving frame by turning on the computer
or external expansion chassis. A number should appear in the unit ID display window
if the carrier is locked into place.
2. Unlock the DE300 carrier from the receiving frame. The unit ID number will begin
flashing, indicating that the drive is spinning down. The length of time that the unit ID
number flashes is controlled by a small timing switch located on the side of the receiving
frame. Refer to Figure 10 for the location of the Device Spin Down/Up Timer on the
receiving frame. A "u" will be displayed once the drive has completed spin down and
is ready to be removed from the receiving frame. The indicator will return to the SCSI
ID number when the carrier is removed from the receiving frame.
WARNING:Unlocking the carrier unit switches DC power off to the drive.
3. Use the alignment tool supplied with the DE300 to select the ID number of the disk drive.
Refer to Figure 9 for the location of the ID select switch inside the receiving frame.
WARNING:Selecting an invalid ID number, or selecting the same unit ID
4. After selecting an appropriate unit ID number, replace the DE300 carrier in the receiving
frame, and LOCK IT IN PLACE.
5. The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or computer manufacturer's
documentation for formatting information.
Since drives require a short amount of time to spin down, allow
at least 15 seconds before pulling the carrier unit out of the
receiving frame to avoid possible damage to the drive.
number on different devices may cause unpredictable results
and the computer system may not recognize the installed
device(s). If the computer system can not recognize the boot
disk, the computer system may fail to start-up properly.
Figure 9: Unit ID Select Switch Location
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
14Installation
Adjusting the Spin Down/Up Timer
NOTE:The timer for device spin down is controlled by a small selector, located in a cutout
on the side of the DE300 receiving frame as shown in Figure 10. The amount of
time required for a drive to spin down is approximately 15 seconds or more. This
number can vary depending on the type of SCSI device and manufacturer (some
drives may require 45 seconds or more). The factory configuration is set for 20
seconds. A different delay time may be selected with the provided alignment tool.
Refer to the SCSI device manufacturers manual for more information on required
device spin down time.
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
18Appendix B - Factory-Installed Options
Appendix B - Factory-Installed Options
Data Express Ultra160 Repeater Board
The Data Express Ultra160 Repeater Board (P/N S20A130) is an upgrade attachment for the
S20A120 (cable-less 68-pin DE300) receiving frame (Figure B-1). This attachment provides
a repeater function, as described below.
Repeater Function
Specifically in LVD/Single-Ended implementations, unknown system components and their
combinations may produce impedance mismatches, excessive capacitance loading and/or
noise interference within the system, potentially introducing intermittent incompatibility issues.
To minimize these unpredictable effects caused by varying system specifications, StorCase
recommends the Data Express Repeater Board on all Ultra160 Data Express receiving frames.
This Repeater Board provides a signal repeater function that allows the Data Express drive
enclosure to contribute to improved signal quality to and from the drive.
For more information and data, please refer to the Repeater Board Benefits and Downward
Compatibility technical papers on our web site at: http://www.storcase.com/tools
Attaching the Repeater Board
The S20A120 may be purchased with the Repeater Board factory-installed. If the board has
not already been attached to the S20A120 receiving frame, follow the instructions below to
add the board.
NOTE:The device carriers should be locked into the receiving frame prior to the
1. Remove the two (2) screws from the receiving frame motherboard and set aside (Figure
B-2).
2. Attach the two (2) stand -offs (provided) to the mounting holes on the receiving frame
motherboard.
4. Carefully align the connectors of the repeater board with the connectors on the
receiving frame motherboard and gently push the board into position. Make certain that
all connectors are properly mated.
5. Secure the board to the receiving frame stand-offs with the same two (2) screws from
Step 2 (Figure B-2).
following procedure to maintain proper connector alignment between the
receiving frame and the device carriers.
Appendix B - Factory-Installed Options19
S20A130
I/O Connector
Mounting
Hole
DE300
Receiving Frame
Motherboard
Repeater Board
(Installed)
Carriers
(Installed)
Repeater Board Detail
= Pin 1
Mounting
Hole
0518b
Figure B-1: DE300 Repeater Board Details
Carriers
Installed
Repeater
Board
Remove Mounting
Screws and use to
Fasten Repeater
Board (2 plcs)
Stand-offs
(Replace Motherboard
Mounting Screws)
Receiving Frame
Motherboard
0480b
Figure B-2: Attaching the Repeater Board
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
20Appendix C - Attaching the ON/OFF Key
Appendix C - Attaching the ON/OFF Key
The following information will provide the necessary steps to attach the ON/OFF key to the
key lock mechanism so that it is non-removable, preventing accidental key loss. The procedure
can be reversed at a later date to revert back to a removable key.
1. Make certain power is off to the receiving frame.
Locate the rectangular-shaped key lock mechanism access hole on the inside of the receiving
frame. Note that the pawl is in an upright position.
Insert the key into the key lock.
2. Rotate the key 90 degrees counterclockwise so
that the pawl is visible in the access hole as
shown in the figure at left.
3. Using the provided alignment tool, unscrew and
remove the pawl from the access hole.
4. Rotate the key 180 degrees clockwise.
5. Reinstall the pawl into the access hole with the
alignment tool.
Your key is now attached to the key lock mechanism.
The optional molded plastic carrying case is designed to transport the DE300 carrier from one
location to another in a safe, impact and moisture resistant environment. Its compact
dimensions, 7 long x 9 wide x 4 high, make it easy to carry and to store. The foam lining
is contoured to fit a single Data Express carrier with a 1-inch form factor. Contact StorCase
for further details and ordering information.
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
S20A120 User's Guide - Rev. A01StorCase Technology, Inc.
24Reader's Comments
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