S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis and all RAID controller modules. In addition,
the following components of the Data Silo®, Data Stacker®, InfoStation® products are subject
to warranty for a period of three (3) years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
efforts have been made to ensure the accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
PackagingInformation
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully
inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the DE75 receiving frame and carrier are labeled with serial numbers. These numbers
must be reported to the StorCase Customer Service Representative in order to receive a Return
Material Authorization (RMA) for warranty claims. Locate the serial number labels and record
the numbers in the spaces provided below.
Receiving Frame:
Device Carrier:
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
2Introduction
PackageContents
The DE75 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.
The StorCase Technology Data Express® DE75 (P/N S20A114) is composed of a receiving
frame which supports most 68-pin SCSI Ultra160 (LVD) interfaces and fits within a 5.25" halfheight peripheral slot. This 16-bit I/O can support up to 160MByte/sec transfer rates. The
receiving frame contains one (1) removable drive carrier designed to provide durable and
reliable mounting for one (1) 3.5" form factor, low-profile (up to 1" high), SCSI Wide, Wide Ultra,
Wide Ultra2 or Wide Ultra160 drive (Figure 2).
The S20A114 allows a drive to be removed and transported to another S20A114-equipped
computer or expansion chassis, and also provides the ability to secure sensitive data by
removing and storing the drive safely for future use.
NOTES: The S20A114 carrier supports most 68-pin SCSI Ultra160 interfaces, except Fujitsu
Alegro6 10K RPM drives (these drives have different spacing between the 68-pin
and DC power connectors and will not mate with the drive carrier board).
For SCSI Ultra160 operation, the DE75 requires Ultra160 chassis and cabling.
Adapter Bracket
(Shown Installed)
0562a
Receiving Frame
Carrier
Figure 2: DE75 Receiving Frame and Carrier
This User's Guide describes the steps required to install the DE75 removable enclosure inside
a computer peripheral bay or external expansion chassis. This guide supplements documentation provided with the host computer system, operating system, and the drive to be installed
within the carrier.
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
4Introduction
ReceivingFrameFrontPanel
(Figure 3)
Key Lock/Drive Power Switch (Figure 3) - Performs three functions. The key
switch assures proper seating of the drive carrier within the receiving frame, turns
power to the drive carrier on and off, and prevents unauthorized removal or
installation of the carrier. For the computer to access data on the disk drive, the key
must be turned counterclockwise to the locked position. The key can be configured
as either fixed or removable as shown in Appendix B.
Unit ID Number Indicator (Figures 3 & 4) - This LED displays the physical address
of the DE75 device carrier if the carrier is Installed and Locked in the receiving frame
or if the carrier is removed from the receiving frame. If the carrier is Installed but
not Locked in the receiving frame, a "u" will be displayed to indicate an unlocked
condition. The unit ID number is selected by means of the unit ID select switch inside
the receiving frame using a special alignment tool supplied with the DE75 (see Figure
9).
The Activity Indicator (Figures 3 & 4) - A small dot next to the unit ID number
illuminates to indicate when the host computer is accessing the data on the DE75
carrier. This dot will flash during communication with the host computer.
Device Spin Down/Up TimerSwitch (Figure 3) - This switch controls the length
of time that the activity indicator flashes during device spin down/up, providing a
visual indication of drive activity. Refer to Figure 10 for switch settings.
Figure 4: Receiving Frame Unit ID Number and Activity Display
ReceivingFrameRearPanel
(Figure 5)
I/O Connector (J2) - The input/output connector provides a standard interface for all
SCSI signals (Figure 5).
DC Power Connector (P1) - A standard 4-pin DC power connector is used to accept
DC power.
Option Pins (Figure 5)
Remote Unit ID Selection - Pins 1-8 of this connector provide unit ID selection for the
computer system or expansion chassis. For remote ID selection through an expansion
chassis, an appropriate cable must be attached to these pins and the unit ID must be set
to "0". The unit ID can be set with a rotating switch located inside the receiving frame
(Figure 9).
Remote Activity LED (RLED) - These pins provide power for a remote LED device
activity indicator (Pin 11=Cathode, Pin 12=Anode).
Jumpers - These jumpers were installed at the factory. Do not remove!
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
NOTE: A #2 Phillips screwdriver will be required during this procedure.
1.Remove the drive from its protective packaging.
2.Plastic Drive Bezel: If the drive came equipped with a plastic front bezel,
remove it.
3.SCSI Drive Termination: The DE75 does not provide onboard termination.
External termination must be provided. Refer to the documentation provided by
the drive manufacturer for termination information.
4.ID Select Jumpers: Locate the ID select jumper positions on the drive, and
remove any jumper plugs in this area (the S20A114 drive carrier board will plug
into this section of the drive).
Installation
1.Carefully insert the drive into the carrier. Slide the drive towards the Drive
Carrier Board, so that the I/O, DC power, and ID select connectors on the drive
mate with their respective connectors on the Drive Carrier Board (Figure 6).
NOTE:The S20A114 carrier supports most 68-pin SCSI Ultra160 interfaces, except
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
Fujitsu Alegro6 10K RPM drives (these drives have different spacing between
the 68-pin and DC power connectors and will not mate with the Drive Carrier
Board).
2.Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure
NOTE:For SCSI Ultra160 operation, the DE75 requires Ultra160 chassis and cabling.
The drive should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.
NOTE:Use a #2 Phillips screwdriver during this procedure.
1.Turn OFF power to the computer.
2.Open the computer system according to the manufacturers instructions. If
necessary, temporarily remove any expansion boards that may make installation
difficult.
3.To select the DE75 unit ID remotely through the computer system or external
expansion chassis, the appropriate cable from the system must be attached to
option Pins 1-8 on the rear of the receiving frame (Figure 7). Set the unit ID to "0"
for remote ID selection (Figure 9).
Figure 7: Receiving Frame Motherboard Option Pins
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
10Installation
Table 1: J3 Option Pin Signal Descriptions
PINSignalFunction
1ID0SCSI ID
2GNDGround
3ID1SCSI ID
4GNDGround
5ID2SCSI ID
6GNDGround
7ID3SCSI ID
8GNDGround
9GNDDrive Synchronization Signal
10GNDSpare Ground
11RLEDCRemote LED Cathode
12RLEDARemote LED Anode
13DFAULTForce Drive Fault Signal to Display
14GNDGround
15CIF1Reserved
16GNDGround
17CIF2Reserved
18GNDGround
19CIF3Reserved
20GNDGround
21LKADisable Isolator Functions
22LKBDisable Isolator Functions
4. With the drive carrier locked into place inside the receiving frame, install the DE75
receiving frame into the drive opening in the computer or expansion chassis. Use the
appropriate guides to position the DE75 , and fasten it into place with four (4) #6-32 x
1/4 screws provided. Figure 8 illustrates the location of the mounting holes. Mounting
holes are provided on each side and the bottom of the receiving frame to accommodate
a variety of mounting configurations. Use the mounting holes which best suit the
computer or expansion chassis configuration.
5.Adjust the front of the receiving frame so the carrier slides freely in and out on
the receiving frame guides. The position of adjoining peripheral units may require
adjustment.
6.To connect a drive to a remote activity LED in the computer system or expansion
chassis, connect the appropriate cable(s) to the receiving frame motherboard option
Pins 11 and 12 as shown in Figure 5.
7.Connect the I/O cable from the host adapter to the receiving frame. The Pin 1
indicator on the cable must be properly aligned. Refer to Figure 5 for the correct Pin
1 location.
NOTE:No onboard termination is provided on the DE75. External termination must
8.Connect the power cable from the DC power supply in the computer or expansion
chassis to the power connector on the DE75 receiving frame. Refer to Figure 5 for
the DE75 receiving frame power connector location.
9.Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturers instructions.
10.Reconnect any system or peripheral cables removed earlier.
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
be provided.
12Installation
11.Turn ON power to the computer. If the installation has been successful, and all cables
have been properly attached, the system should boot normally. Although the
computer may not recognize the DE75 yet, the appropriate front panel LED indicators
on the front panel should illuminate. If the system does not boot properly, there could
be a SCSI ID conflict. Refer to the following section Selecting the Unit ID Number.
NOTE:The lock on the DE75 receiving frame functions as a lock and a DC power
12.The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Additionally, an appropriate driver may need to
be installed for the host controller to recognize the newly installed device. Refer to
the drive and/or computer manufacturer's documentation for formatting information.
Refer to the host controller instructions for driver information.
switch for the carrier unit. The lock must be engaged (turned counterclockwise) in order to supply power to the carrier and installed drive unit.
SelectingtheUnitID Number
Each SCSI device on the computer system requires a separate SCSI ID number.
16-bit SCSI interface protocol permits 16 (0-15) unique SCSI ID numbers. Usually, ID7 is
reserved for the host controller. If the computer system has any internal or external SCSI
devices, some ID numbers may already be reserved. For instance, if the computer system
is already equipped with an internal SCSI hard drive, the drive may be designated as SCSI
device "0". Refer to the computer system documentation for additional information.
1. Verify that power is turned on to the DE75 receiving frame by turning on the computer
or external expansion chassis. A number should appear in the unit ID display window
if the carrier is locked into place.
2. Unlock the DE75 carrier from the receiving frame. The unit ID number will begin flashing,
indicating that the drive is spinning down. DO NOT REMOVE THE CARRIER FROM THE
RECEIVING FRAME WHILE THE UNIT ID NUMBER IS FLASHING. The length of time that
the unit ID number flashes is controlled by a small timing switch located on the side of
the receiving frame. Refer to Figure 10 for information on adjusting the timer.
WARNING:Unlocking the carrier unit switches DC power off to the drive. Since drives
3. A "u" will be displayed once the drive has completed spin down and is ready to be
removed from the receiving frame. The indicator will return to the SCSI ID number when
the carrier is removed from the receiving frame.
4. Use the alignment tool supplied with the DE75 to select the ID number of the disk drive.
Refer to Figure 9 for the location of the unit ID select switch inside the receiving frame.
require a short amount of time to spin down, allow at least 15 seconds
before pulling the carrier unit out of the receiving frame to avoid possible
damage to the drive.
Installation13
WARNING:Selecting an invalid ID number, or selecting the same unit ID number on
5. After selecting an appropriate unit ID number, replace the DE75 carrier in the receiving
frame, and LOCK IT IN PLACE.
6. If the DE75 has been installed into an external expansion chassis, verify that power
is on to the chassis and that the last device in the SCSI daisy chain is properly terminated.
7. Reboot the computer system.
different devices may cause unpredictable results and the computer
system may not recognize the installed device(s). If the computer system
can not recognize the boot disk, the computer system may fail to start-up
properly.
Figure 9: Unit ID Select Switch Location
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
14Installation
Adjusting the Spin Down/Up Timer
NOTE:The timer for device spin down is controlled by a small selector, located in a cutout
on the side of the DE75 receiving frame as shown in Figure 10. The amount of time
required for a drive to spin down is approximately 15 seconds or more. This number
can vary depending on the type of SCSI device and manufacturer (some drives may
require 45 seconds or more). The factory configuration is set for 20 seconds. A
different delay time may be selected with the provided alignment tool. Refer to the
SCSI device manufacturer's manual for more information on required device spin
down time.
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
18Appendix B - Attaching the ON/OFF Key
Appendix B - Attaching the ON/OFF Key
The following information will provide the necessary steps to attach the ON/OFF key to the
key lock mechanism so that it is non-removable, preventing accidental key loss. The procedure
can be reversed at a later date to revert back to a removable key, if so desired.
1. Make certain power is OFF to the receiving
frame.
Locate the rectangular-shaped key lock mechanism access hole on the inside of the receiving
frame. Note that the pawl is in an upright position.
Insert the key into the key lock.
2. Rotate the key 90 degrees counterclockwise so
that the pawl is visible in the access hole as
shown in the figure at left.
3. Using the provided alignment tool, unscrew and
remove the pawl from the access hole.
4. Rotate the key 180 degrees clockwise.
5. Reinstall the pawl into the access hole with the
alignment tool.
The key is now attached to the key lock mechanism.
The optional molded plastic carrying case is designed to transport one (1) DE75 carrier from
one location to another in a safe, impact and moisture resistant environment. Its compact
dimensions, 7 long x 9 wide x 3.5 high, make it easy to carry and to store. The foam lining
is contoured to fit a single Data Express carrier with a 1" form factor (remove the foam piece
shown in the illustration above). Contact StorCase for further details and ordering information.
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
Date:
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
S20A114 User's Guide - Rev. A01StorCase Technology, Inc.
22Reader's Comments
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