StorCase Technology S10A100 User Manual

S10A100 1

StorCase® Technology

InfoStation

®

SAF-TE Processor Board

& SAFTEmon

User's Guide

Part No. D89-0000-0130 E00 September 2004

StorCase Technology, Inc.

17600 Newhope Street

Fountain Valley, CA 92708-9885

Phone [phone] Fax [phone]

SAFTEmon Users Guide - Rev. E00 StorCase Technology, Inc.

2 S10A100

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® removable device enclosures and all Data Silo®, Data Stacker
and InfoStation® external expansion chassis, except for those components integrated into
or purchased separately for use with these products which are identified and covered by the
three-year or hard drive warranties described below. All StorCase interface cables and other
accessories specifically intended for use with the StorCase products identified above are also
covered by this (7) year warranty.

®

Three-Year Warranty: The following components integrated into or purchased separately
for use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are
subject to warranty for a period of three (3) years from the original date of purchase from
StorCase or its authorized resellers: all RAID controllers, power supplies, fans and blowers.

Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types FJR) and all RhinoJR
removable device enclosures (model types RJR).

One-Year Warranty: All StorCase products identified as Reconditioned or Special Inventory
are covered by this warranty for a period of one (1) year from the original date of purchase
from StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.

Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.

Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.

StorCase Technology, Inc. SAFTEmon Users Guide - Rev. E00

S10A100 3

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

Copyright © 2004 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

SAFTEmon Users Guide - Rev. E00 StorCase Technology, Inc.

4 S10A100

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

EMI Standards:

EMC Standards:

Year of Manufacture:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

InfoStation SAF-TE Processor Board

S10A100

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class A
EN 55024: 1998 ITE Immunity

- EN 61000-4-2 - EN 61000-4-6

- EN 61000-4-3 - EN 61000-4-8

- EN 61000-4-4 - EN 61000-4-11

- EN 61000-4-5

FCC Part 15, Class A

AS/NZS 3548 Information Technology Equipment

2001

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. SAFTEmon Users Guide - Rev. E00

S10A100 5

Table of Contents

INTRODUCTION ........................................................................................................................ 7

System Requirements ......................................................................................................... 8

HARDWARE INSTALLATION ................................................................................................... 9

SAF-TE Board SCSI ID Set-Up ...................................................................................... 12

SAF-TE Board Multiple LUN Set-Up .............................................................................. 13

SAF-TE Board LUN Set-Up............................................................................................ 14

SOFTWARE INSTALLATION .................................................................................................. 15

Main Status Screen ........................................................................................................... 17

Chassis Configuration Status Screen .......................................................................... 19

SCSI Information Screen ............................................................................................... 20

Drive Bay Status Screen ............................................................................................... 21

Drive Insertion Statistics Screen .................................................................................. 22

Reader's Comments............................................................................................................... 23

List of Figures

Figure 1: InfoStation SAF-TE Processor Board ................................................................ 7

Figure 2: Removing the I/O Repeater Module from the InfoStation Chassis.................. 10

Figure 3: Installing the SAF-TE Board onto the I/O Repeater Module ............................ 11

Figure 4: RAID Controller Module Administrator Utility Configuration Menu................... 14

Figure 5: SAFTEmon.exe Window ................................................................................... 16

Figure 6: Main Status Screen ........................................................................................... 18

Figure 7: Chassis Configuration Status Screen .............................................................. 19

Figure 8: SCSI Information Screen ................................................................................... 20

Figure 9: Drive Bay Status Screen .................................................................................. 21

Figure 10: Drive Insertion Statistics Screen ...................................................................... 22

SAFTEmon Users Guide - Rev. E00 StorCase Technology, Inc.

6 S10A100

NOTICE: This User's Guide is subject to periodic updates without notice. While reason-

able efforts have been made to ensure accuracy of this document, Storcase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.

StorCase Technology, Inc. SAFTEmon Users Guide - Rev. E00

S10A100 7

INTRODUCTION

NOTE: The StorCase SAF-TE Processor Board for the InfoStation enclosure has been

The StorCase® Technology SAF-TE Processor Board (P/N S10A100) is an optional upgrade
for InfoStation 9, 10, 12, 14, and 16-Bay backplane enclosures.

Features include:

- Monitors status of each InfoStation blower, power supply module, and bay

- Monitors all chassis temperature sensors

- Dedicated, user-selectable SCSI ID (via the InfoStation User Interface)

- Supports multi-mode (LVD/S.E.) SCSI bus communication

- SAFTEmon® management software included

- Field-upgradable firmware

- Fully compliant with SAF-TE Specification Rev. 1.0

designed and tested for use with StorCase SCSI-to-SCSI and Fibre-to-SCSI
RAID Controller Modules. Due to the many options and configuration types
associated with PCI-based RAID controllers, you may or may NOT experience
incompatibility when using the SAF-TE Board option in PCI-based RAID ap­plications. Please contact StorCase Technical Support at [phone]
regarding apparent SAF-TE incompatibilities experienced with your implemen­tation.

Figure 1: InfoStation SAF-TE Processor Board

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8 S10A100

System Requirements

To install and operate the SAFTEmon software, the computer system must meet the following
requirements:

Operating System: Microsoft® Windows® 95/98/NT/2000/XP
CPU: IBM-compatible 486 or higher
Memory: 32MB RAM
Hard Disk Space: 2MB
Internet Connection: Required only if monitoring via the internet
Internet Browser: Microsoft Internet Explorer 5.0 (or higher) or

Netscape Communicator 4.7 (or higher)

StorCase Technology, Inc. SAFTEmon Users Guide - Rev. E00