StorCase Technology Fibre-to-SCSI User Manual
StorCase
®
Technology
InfoSt ation
RAID Controller Module
(P/N S10C100)
Fibre Channel-to-Ultra160
RAID Controller Module
User's Guide
®
StorCase® Technology
i
InfoStation
®
RAID Controller Module
(P/N S10C100)
Fibre Channel-to-Ultra160
RAID
User's Guide
Part No. D89-0000-0131 A01 January 2003
StorCase Technology, Inc.
17600 Newhope Street
Phone (714) 438-1850 Fax (714) 438-1847
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis and all RAID controller modules. In addition,
the following components of the Data Silo®, Data Stacker®, InfoStation® products are subject
to warranty for a period of three (3) years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.
iii
Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
iv
Declaration of Conformity
Company Name:
Corporate Office Address:
Manufacturing Address:
Product Name:
Model Number:
Conforms to the following standards:
EMC Directives:
(89/336/EEC)
Safety Standards:
CSA (NRTL/C)
TUV
StorCase Technology, Inc.
17600 Newhope Street
Fountain Valley, CA 92708
17600 Newhope Street
Fountain Valley, CA 92708
InfoStation RAID Controller Module
S10C100
EN 50081-1: 1992 Generic Emission
- EN 55022/CISPR22 Class A
- EN 61000-3-2 - EN 61000-3-3
EN 55024: 1998 Generic Immunity
- EN 61000-4-2 - EN 61000-4-6
- EN 61000-4-3 - EN 61000-4-8
- EN 61000-4-4 - EN 61000-4-11
- EN 61000-4-5
CAN/CSA-C22.2 No. 950-93
UL 1950
EN 60950: 1988 EN 60950/A2: 1991
EN 60950/A1: 1990
EMI Standards:
EMC Standards:
Year of Manufacture:
Signature:___________________
Full name: Dieter Paul
Position: President
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
FCC Part 15, Class A
AS/NZS 3548 Information Technology Equipment
2001
Federal Communications Commission (FCC) Statement
RADIO FREQUENCY INTERFERENCE STATEMENT
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Important Safety Instructions
1. Read all these instructions.
2. Save these instructions for later use.
3. Follow all warnings and instructions marked on the product.
4. Do not use this product near water.
5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
v
Wichtige Sicherheitshinweise
1. Diese Hinweise sollten vollständig durchgelesen werden.
2. Diese Hinweise für einen späteren Gebrauch aufbewahren.
3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4. Das Gerät nicht in der Nähe von Wasser verwenden.
5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
vi
Table of Contents
INTRODUCTION ..................................................................................................................... 1
Packaging Information .................................................................................................. 1
Serial Number ................................................................................................................ 1
General Description ...................................................................................................... 2
InfoStation RAID Module Panel............................................................................. 5
INSTALLATION ...................................................................................................................... 6
Installing the RAID Module into the InfoStation ............................................................ 6
RAID CHANNEL CONFIGURATIONS ..................................................................................... 6
Typical RAID Channel Configurations ......................................................................... 7
Fibre Channel Configurations ...................................................................................... 9
Typical FC-AL Configurations .............................................................................. 9
CONFIGURATION ................................................................................................................ 12
Configuration Overview ............................................................................................. 12
Starting the Disk Array Administrator Utility ..................................................... 12
Selecting Menu Options ..................................................................................... 16
Creating and Managing Arrays and Partitions .......................................................... 17
Creating Arrays .................................................................................................. 17
Creating a Single-Partition Array .................................................................. 18
Creating a Multiple-Partition Array ................................................................ 24
Managing Arrays ................................................................................................ 26
Viewing Array and Drive Status Information .............................................. 26
Viewing Array Status .............................................................................. 26
Viewing Drive Status ............................................................................... 29
Stopping the Array Initialization Process ..................................................... 30
Adding a Partition ............................................................................................... 31
Verifying an Array ............................................................................................. 34
Viewing Verification Status .......................................................................... 35
Stopping the Verification .............................................................................. 36
Reconstructing an Array ................................................................................... 36
Expanding Array Capacity (OCE) ...................................................................... 37
Viewing Expand Status ................................................................................ 40
Changing an Array Name ................................................................................... 40
Trusting an Array ............................................................................................... 41
Deleting an Array ............................................................................................... 42
Managing Partitions .................................................................................................... 43
Understanding Partitions .................................................................................... 43
Viewing Partition Status Information ................................................................. 45
Viewing Partition Status ............................................................................... 45
Viewing Partition Statistics........................................................................... 47
Resetting Partition Statistics ........................................................................ 50
Expanding a Partition .......................................................................................... 51
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Changing a Partition Name ................................................................................. 53
Changing a Partition LUN ................................................................................... 54
Working with LUN Zoning .................................................................................. 55
Viewing Known WWNs ................................................................................ 56
Creating Names (Aliases) for Server WWNs .............................................. 59
Configuring LUN Zoning ................................................................................ 61
Change All Partitions to Include All Hosts .................................................... 63
Deleting a Partition .............................................................................................. 64
Monitoring System Status .......................................................................................... 65
Displaying the Event Log ................................................................................... 65
Viewing the Most Recent Event ................................................................... 66
Viewing One Event at a Time ....................................................................... 66
Viewing a Whole Screen of Events ............................................................. 68
Capturing the Event Log File......................................................................... 69
Displaying Hardware and Configuration Information ....................................... 70
Displaying Overall Statistics .............................................................................. 73
Resetting Overall Statistics .......................................................................... 77
Managing Spares........................................................................................................ 78
Managing Dedicated Spares .............................................................................. 78
Adding a Dedicated Spare ............................................................................ 79
Deleting a Dedicated Spare .......................................................................... 80
Enabling Dynamic Spares .................................................................................. 80
Managing the Spare Pool ................................................................................... 82
Adding a Spare to the Spare Pool ................................................................ 83
Deleting a Spare from the Spare Pool .......................................................... 84
Displaying the Spare Pool ............................................................................. 85
Configuring the Controller .......................................................................................... 86
Rebooting the Controller .................................................................................... 87
Changing the Date and Time .............................................................................. 87
Configuring the Host Channels .......................................................................... 90
Understanding LUNs and Viewing LUN Information ........................................ 92
Viewing LUN Information .............................................................................. 93
Configuring the SCSI Channels .......................................................................... 94
Changing the Sampling Rate .............................................................................. 97
Changing the Alarm Mute Setting ...................................................................... 97
Locking the Cache Setting ................................................................................. 99
Configuring the Battery .................................................................................... 100
Enabling/Disabling the Battery .................................................................... 100
Changing the Battery Age and Disabling the Battery Life Monitor ........... 102
Changing the Utility Priority .............................................................................. 105
Rescanning All Channels ................................................................................. 106
Pausing I/O ........................................................................................................ 106
Restoring Default Settings ............................................................................... 108
Managing Disk Drives and Enclosures .................................................................... 109
Managing Disk Drives ....................................................................................... 109
Displaying Drive Information ....................................................................... 109
Displaying All Drives .............................................................................. 110
Viewing Drive Status ............................................................................. 111
Clearing Metadata from a Drive .................................................................. 113
Enabling/Disabling Write-back Cache......................................................... 114
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S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
viii
Displaying Disk Cache Status ......................................................................... 116
Enabling/Disabling SMART Changes .............................................................. 117
Blinking a Drive LED ......................................................................................... 118
Taking Down a Drive .................................................................................. 119
Testing a Drive ............................................................................................ 120
Managing the SAF-TE Board ........................................................................... 120
Changing the SEP LUN ................................................................................ 121
Changing the Additional SAF-TE Board Settings ...................................... 123
APPENDICES ...................................................................................................................... 126
Appendix A - Specifications/Dimensions ................................................................ 127
Appendix B - Array Basics...................................................................................... 129
Appendix C - Troubleshooting ................................................................................. 134
StorCase Technical Support ............................................................................ 134
Terminal Emulator and COM Port Problems ..................................................... 134
Array Problems ................................................................................................. 135
Device SCSI Channel Problems ....................................................................... 136
Problems During Boot-Up ................................................................................. 137
Controller Problems .......................................................................................... 139
Problems Navigating Through the Menu Options............................................ 140
Warning and Error Events ............................................................................... 140
Warnings .................................................................................................. 140
Errors ........................................................................................................ 142
Running the Diagnostic Menu .......................................................................... 142
Using the Utility Menu ....................................................................................... 143
Disk Detected Errors ........................................................................................ 143
Disk Channel Errors.......................................................................................... 145
Voltage and Temperature Errors and Warnings ............................................ 146
Appendix D - Administrator Utility Menu Tree ......................................................... 147
Reader's Comments.......................................................................................................... 149
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
List of Figures
Figure 1: InfoStation RAID Module ................................................................................. 3
Figure 2: RAID Module Panel ......................................................................................... 5
Figure 3A: Typical InfoStation RAID Module 2x4 Dual-Channel Configuration ............. 7
Figure 3B: Typical InfoStation RAID Module 2x4 Dual-Channel Configuration ............. 8
Figure 4A: Typical Single FC-AL Loop Connection to One InfoStation ......................... 9
Figure 4B: Typical Single FC-AL Loop Connection to One InfoStation ......................... 9
Figure 5A: Typical Dual FC-AL Loop Connections to One InfoStation ........................ 10
Figure 5B: Typical Single FC-AL Loop Connection to Two InfoStations ..................... 10
Figure 6A: Typical Single FC-AL Loop Connection to Two InfoStation (One Hub) .... 11
Figure 6B: Typical Dual FC-AL Loop Connections to Two InfoStations ..................... 11
Figure 7: InfoStation User Interface Module ............................................................... 12
Figure 8: Boot-Up Screen ............................................................................................ 15
Figure 9: Disk Array Administrator System Menu ...................................................... 16
Figure 10: Enter Array Name Screen ............................................................................ 18
Figure 11: Array LUN Screen ........................................................................................ 19
Figure 12: RAID Type Screen ........................................................................................ 20
Figure 13: Number of Drives Screen ............................................................................ 21
Figure 14: Select Drives Screen ................................................................................... 21
Figure 15: Chunk Size Screen ...................................................................................... 22
Figure 16: Select Array Screen .................................................................................... 27
Figure 17: Array Menu Screen ..................................................................................... 28
Figure 18: Array Status Screen .................................................................................... 28
Figure 19: Drive Status Screen ..................................................................................... 30
Figure 20: Select Free Partition Screen ........................................................................ 31
Figure 21: Partition Size Screen .................................................................................... 32
Figure 22: Partition Name Screen .................................................................................. 32
Figure 23: Partition LUN Screen .................................................................................... 33
Figure 24: Verify Menu Screen ..................................................................................... 34
Figure 25: Verify Status Screen ................................................................................... 35
Figure 26: Expand Function Screen .............................................................................. 38
Figure 27: Select Drives to Expand Screen ................................................................. 39
Figure 28: Array Set-up for Partitions Before Creating Partitions .............................. 43
Figure 29: Array after Creating One Partition .............................................................. 44
Figure 30: Array after Creating Five Partitions ............................................................ 44
Figure 31: Array (with Five Partitions) after Expansion .............................................. 45
Figure 32: Partition Menu Screen .................................................................................. 46
Figure 33: Partition Status Screen ................................................................................ 47
Figure 34: Partition Statistics Menu Screen .................................................................. 49
Figure 35: Partition Statistics Screen ............................................................................ 49
Figure 36: Expand Partition Screen ............................................................................... 52
Figure 37: Example of LUN Zoning ................................................................................ 55
Figure 38: Configuration Menu Screen ......................................................................... 56
Figure 39: General LUN Zoning Screen ....................................................................... 57
Figure 40: Manage Host Names Screen ....................................................................... 57
Figure 41: Display Host List Screen ............................................................................. 58
Figure 42: Add or Name Host Screen ........................................................................... 59
Figure 43: LUN Exclude/Include List Screen ................................................................ 62
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S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
x
Figure 44: Event Log Menu Screen ............................................................................... 67
Figure 45: Event Log Screen ......................................................................................... 67
Figure 46: Whole Screen of Events .............................................................................. 68
Figure 47: Utilities Menu Screen.................................................................................... 70
Figure 48: Hardware Information Screen ..................................................................... 71
Figure 49: HW Info Screen ............................................................................................ 71
Figure 50: CFG Info Screen ........................................................................................... 72
Figure 51: Overall Statistics Menu Screen ................................................................... 74
Figure 52: View Statistics Screen ................................................................................ 75
Figure 53: View R/W Histogram Screen ...................................................................... 76
Figure 54: Option Configuration Menu Screen ............................................................. 81
Figure 55: Dynamic Spare Configuration Screen ........................................................ 82
Figure 56: Pool Spare Menu Screen ............................................................................. 83
Figure 57: Select Drives Screen ................................................................................... 84
Figure 58: Set Date/Time Menu Screen ........................................................................ 88
Figure 59: Set Date Screen ........................................................................................... 88
Figure 60: Set Time Screen ........................................................................................... 89
Figure 61: LUN Information Screen ............................................................................... 93
Figure 62: Channel Configuration Screen .................................................................... 95
Figure 63: Bus Speed Screen ....................................................................................... 95
Figure 64: Disable Domain Validation Screen ............................................................... 96
Figure 65: Initiator ID Screen ......................................................................................... 96
Figure 66: Alarm Mute Screen ...................................................................................... 99
Figure 67: Cache Lock Screen ................................................................................... 100
Figure 68: Battery Screen ........................................................................................... 101
Figure 69: Flash Utility Screen .................................................................................... 103
Figure 70: Flash Utility Menu Screen .......................................................................... 103
Figure 71: Flash Battery Life Monitor Menu Screen .................................................. 104
Figure 72: Utility Priority Screen .................................................................................. 105
Figure 73: Bus Paused Screen ................................................................................... 107
Figure 74: Display Drives Screen ............................................................................... 111
Figure 75: Drive Status Screen ................................................................................... 112
Figure 76: Drive Utilities Menu ..................................................................................... 113
Figure 77: Disk Configuration Screen ......................................................................... 114
Figure 78: Write-Back Cache Screen ......................................................................... 115
Figure 79: Cache Status Screen ................................................................................. 116
Figure 80: SMART Screen ........................................................................................... 117
Figure 81: SEP Configuration Screen ......................................................................... 121
Figure 82: SEP LUNs Screen ....................................................................................... 122
Figure 83: SEP LUN Screen ......................................................................................... 122
Figure 84: Poll Rate Screen ......................................................................................... 124
Figure 85: Temperature Screen .................................................................................. 124
Figure 87: Slot Flags Screen ....................................................................................... 125
Figure 88: Global Flags Screen ................................................................................... 125
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Figure A-1: S10C100 Physical Dimensions .................................................................. 128
Figure C-1: Typical Disk Detected Error ....................................................................... 143
Figure C-2: Typical Disk Channel Error ......................................................................... 145
Figure D-1: Administrator Utility Menu Tree .................................................................. 147
Figure D-2: Administrator Utility Menu Tree (cont'd) .................................................... 148
List of Tables
Table 1: Terminal Program Preferences .......................................................................... 14
Table 2: Terminal Program Communications Parameters ............................................... 14
Table 3: Selecting Menu Options ..................................................................................... 16
Table 4: Drive Requirements for each RAID Level ......................................................... 17
Table 5: OCE Drive Additons by RAID Level ................................................................... 37
Table 6: Host Channel Settings ........................................................................................ 90
Table 7: Alarm Thresholds and Procedures ................................................................... 98
Table B-1: RAID Level Comparisons ................................................................................. 132
Table C-1: POST Diagnostic Errors and Solutions............................................................ 138
Table C-2: Warning Events ................................................................................................ 141
Table C-3: Error Events ...................................................................................................... 142
Table C-4: Sense Key Codes and Descriptions ............................................................... 144
Table C-5: ASC/ASCQ Codes and Descriptions ............................................................... 144
Table C-6: Disk Channel Error Codes and Descriptions ................................................... 146
xi
NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
efforts have been made to ensure the accuracy of this document, Storcase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
Introduction 1
INTRODUCTION
PackagingInformation
The StorCase Technology InfoStation RAID Controller Module (P/N S10C100) is shipped in a
container designed to provide protection and prevent damage during shipment. The RAID
module was carefully inspected before and during the packing procedure at the factory.
Evidence of any damage to the module should be reported to the shipper immediately.
If the wrong model has been received, please call your reseller or StorCase at (800) 435-0642
to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which
do not display an RMA number on the outside of the package. Return the unit with all the original
packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The module is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Serial Number:
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
2 Introduction
GeneralDescription
CAUTION: Remove ALL power from the InfoStation before installing the RAID Module.
NOTES: The installation, configuration, and use of the INFOSTATION RAID Control-
The StorCase Technology InfoStation RAID Module (P/N S10C100) 1-gigabit Fibre Channel-
to-Ultra160 internal RAID controller is specifically designed for the InfoStation external
expansion chassis. The S10C100 (Figure 1) is a stand-alone, dual Fibre host port controller
with quad SCSI disk channels (supporting 2x4 configurations).
Product Features:
Convenient, Plug-In Module
Dual 1 Gbit/sec Fibre Host, Quad SCSI Ultra160 (2x4) Configuration
Supports 1 Gbit/sec Fibre Channel Arbitrated Loop (FC-AL)
Supports Fibre Channel Switch-Fabric (FC-SW)
Supports Up to 30m Twin-ax Copper Cabling with HSSDC Connector
Supports Direct Connection to FC-AL with or without External FC Hub
Supports RAID Levels 0, 1, 0/1, 3, 4, 5, 10, 50 or JBOD
Supports up to 60 Devices; up to 24 Arrays; up to 32 LUNs
Supports LUN Zoning
Online Capacity Expansion (OCE) allows drives to be added during I/O activity
Data Transfer Rate of Over 18,000 IOPS
Downward Compatible with 80MB/sec LVD and Single-Ended Modes
128MB of PC133 Compatible SDRAM DIMM Cache Memory
NiMH Fast Charging Battery for Cache Back-up
OS-Independent
The RAID Module contains NO USER SERVICEABLE PARTS inside the unit.
Warranty is VOID if module is opened. Refer ALL servicing to qualified
personnel!
Danger of explosion if the RAID battery is incorrectly replaced! Replace
only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to manufacturer's instructions.
ler Module requires a high level of expertise and experience on the part
of the user/integrator. Since there are many configuration options and
variables (ie. host platforms, host bus adapters, applications, etc.), only
general guidelines will be discussed in this User's Guide.
Refer to both the InfoStation User's Guide and Installation Guide for
additional operating and installation information. Also refer to the disk
manufacturer's documentation for specific information regarding the
disks.
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Introduction 3
This User's Guide describes the basic steps required to install the StorCase InfoStation RAID
Module inside the InfoStation external expansion chassis. This guide supplements documentation provided with the InfoStation.
IFS_42fc
Figure 1: InfoStation RAID Controller Module
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
4 Introduction
INFOSTATION RAID Module Panel
(Figure 2)
FC-AL/FC-SW Port A - HSSDC connectors (N+1 and N-1) provide a standard
interface for external FC devices. Connects to FC Host 0
FC-AL/FC-SW Port B - HSSDC connectors (N+1 and N-1) provide a standard
interface for external FC devices. Connects to FC Host 1.
Bypass LED - Provides the following information:
ON (Green) = Indicates that FC port is bypassed (disconnected from the
OFF = Indicates that FC port is not bypassed
Error LED - Provides a visual indication of error conditions:
ON (Amber) = Indicates that there is an error detected from the external FC
OFF = Indicates that there are no errors
Disk Channels 0-3 - Each channel supports up to fifteen (15) Ultra160 (downward
compatible to Ultra2) disks maximum (60 disks total).
Diagnostic LED - Provides the following information:
ON = Indicates that RAID Controller Module PASSES diagnostic check
OFF = Indicates that RAID Controller Module FAILS diagnostic check
Cache Backup LED - Provides the following information:
ON = Indicates that data is in Cache Memory
OFF = Indicates that data write to disk is complete
RS-232 Serial Port (RAID Configuration Port) - Connects to a VT-100/ANSI terminal
via an RJ45-DB9 cable (provided). Refer to section "Configuration" for further
information.
loop/switch)
host/device
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Introduction 5
Disk Ch. 3 Disk Ch. 1
CACHE
Disk Ch. 2 Disk Ch. 0
Cache
Backup
LED
RS-232
Serial Port
Diagnostic
LED
RS-232
DIAGS
FC-AL/FC-SW
Port B
FC TO ULTRA160 RAID CONTROLLER MODULE
N+1 N+1N-1 N-1
Bypass
LED
Figure 2: RAID Module Panel
Error
LED
FC-AL/FC-SW
Port A
SCSI LVD/SE
IFS_41FC
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
6 Installation
INSTALLATION
CAUTION: Remove ALL power from the InfoStation before installing the RAID Module.
NOTES: The installation, configuration, and use of the InfoStation RAID Controller
The RAID Module contains NO USER SERVICEABLE PARTS inside the unit.
Warranty is VOID if module is opened. Refer ALL servicing to qualified
service personnel!
Module for the StorCase InfoStation chassis requires a high level of
expertise and experience on the part of the user/integrator. Since there
are many configuration options and variables (ie. host platforms, host bus
adapters,applications, etc), only general guidelines will be discussed in
this User's Guide.
Refer to both the InfoStation User's Guide and Installation Guide for
additional operating and installation information. Also refer to the disk
manufacturer's documentation for information regarding the disks.
Installing the RAID Module into the InfoStation
Please refer to the InfoStation Installation Guide for information regarding the installation of
the RAID Module into the InfoStation.
RAID CHANNEL CONFIGURATIONS
NOTE: The installation, configuration, and use of the InfoStation RAID Controller
Module for the StorCase InfoStation chassis requires a high level of
expertise and experience on the part of the user/integrator. Since there
are many configuration options and variables (ie. host platforms, host bus
adapters,applications, etc), only general guidelines will be discussed in
this User's Guide.
CAUTION: Offset VHDCI cable connectors must be used for proper fit. Failure to use
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
proper cables may result in damage to the I/O VHDCI connectors on the
InfoStation I/O modules and RAID Module! RAID Controller "Kits" containing
external I/O cables are available; contact StorCase for further ordering
information.
Installation 7
Typical RAID Channel Configurations
NOTE: When using the optional InfoStation I/O repeater modules, StorCase recommends the
use of Port A-1 & A-2 when configuring typical RAID channels (as shown in Figure
3B). In the special cases where extra length cables are required (up to 12m maximum), use Port B instead.
Disk Ch. 2
Disk Ch. 3
(15 Disks x 4 channels = 60 Disks Total)
NOTE: Maximum 15 Disks per SCSI Channel
T
=Terminator
FC Host/Device 1
LoopBack or Cascade
Disk Ch. 0Disk Ch. 1
LoopBack or Cascade
FC Host/Device 0
IFS_RAID27FC
Figure 3A: Typical InfoStation RAID Module 2x4 Dual-Channel Configuration
(InfoStation Chassis with Standard I/O Modules)
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
8 Installation
T
Disk Ch. 3
T
T
Disk Ch. 2
T
(15 Disks x 4 channels = 60 Disks Total)
Disk Ch. 0Disk Ch. 1
NOTE: Maximum 15 Disks per SCSI Channel
IFS_RAID22FC
T
=Terminator
FC Host/Device 1
LoopBack or Cascade
LoopBack or Cascade
FC Host/Device 0
Figure 3B: Typical InfoStation RAID Module 2x4 Dual-Channel Configuration
(InfoStation Chassis with Optional I/O Repeater Modules)
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Installation 9
FIBRE CHANNEL CONFIGURATIONS
Typical FC-AL Configurations
InfoStation
Fibre Channel Arbitrated Loop
IFS_RAID20FC
FC-SCSI RAID Module
N+1 N-1 N-1N+1
Plug
Loop Back
Figure 4A: Typical Single FC-AL Loop Connection to One InfoStation
(No Hub)
Fibre Channel Arbitrated Loop
FC-SCSI RAID Module
Plug
Loop Back
N+1 N-1 N-1N+1
FC-AL Host #1
FC-AL Host #1
InfoStation
IFS_RAID21FC
Figure 4B: Typical Single FC-AL Loop Connection to One InfoStation
(No Hub)
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
10 Installation
FC-AL Host #2
Fibre Channel Arbitrated Loop #2
InfoStation
FC-SCSI RAID Module
Plug
Loop Back
N+1 N-1 N-1N+1
Plug
Loop Back
Fibre Channel Arbitrated Loop #1
IFS_RAID23FC
Figure 5A: Typical Dual FC-AL Loop Connections to One InfoStation
(No Hub)
N+1 N-1 N+1 N-1
Plug
Loop Back
FC-AL Host #1
Fibre Channel Arbitrated Loop
N+1 N-1 N-1N+1
FC-SCSI RAID Module
FC-AL Host #1
InfoStation
IFS_RAID24FC
Figure 5B: Typical Single FC-AL Loop Connection to Two InfoStations
(No Hub)
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Installation 11
Fibre Channel Hub
Port #1Port #2Port #3Port #4Port #5Port #N
To other FC
devices
Plug
Loop Back
Plug
Loop Back
Loop Back
Plug
Plug
Loop Back
InfoStation #2
FC-SCSI RAID Module
N+1 N-1 N-1N+1
InfoStation #1
FC-SCSI RAID Module
N+1 N-1 N+1 N-1
IFS_RAID25FC
Figure 6A: Typical Single FC-AL Loop Connection to Two InfoStations
(One Hub)
FC-AL Host #2
Port #1
InfoStation #2
Fibre Channel Hub #2
FC-SCSI RAID Module
Plug
Loop Back
N+1 N-1 N-1N+1
Port #2Port #3
Plug
Loop Back
FC-SCSI RAID Module
InfoStation #1
Plug
Loop Back
N+1 N-1 N+1N-1
Port #2Port #3
Plug
Loop Back
Fibre Channel Hub #1
IFS_RAID26FC
FC-AL Host #1
Port #1
FC-AL Host #1
Figure 6B: Typical Dual FC-AL Loop Connections to Two InfoStations
(Two Hubs)
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
12 Configuration
CONFIGURATION
Configuration Overview
To configure the RAID module, run the Disk Array Administrator Utility via a computer serial
port (cable provided). This utility allows the user to:
Create and manage arrays
Monitor system status
Manage spares
Configure the controller
Manage disk drives and enclosures
Starting the Disk Array Administrator Utility
NOTES: Microsoft® Windows® 3.x and Windows® NT 3.5x include a program called Terminal
which does not support ANSI color. If using either O/S, select VT-100 for terminal
emulation or use a third-party software program such as Procomm for Windows.
Microsoft® Windows® 95/98/NT/2000 includes a program called HyperTerminal that
supports ANSI color.
The Disk Array Administrator Utility is implemented with a VT-100 or ANSI terminal connected
through the RS-232 serial port on the RAID Module (Figure 2). This utility is embedded in the
firmware; software loading is not required unless for upgrade purposes.
The Disk Array Administrator Utility can also be implemented through the RS-232 serial port
on the InfoStation User Interface Module (InfoStation Firmware Rev. 1.6 and higher), as shown
in Figure 7. This is especially convenient in rack-mount environments where it may be difficult
to access the InfoStation RAID Module directly.
RS-232
Serial Port
IFS_6a
Figure 7: InfoStation User Interface Module
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Configuration 13
To access the Disk Array Administrator Utility via the UI Module RS-232 serial port, the User
must first configure the Serial Port Set-Up in the UI Module (see below).
Refer to the InfoStation User's Guide (specifically, sections "InfoStation User Interface" and
"Serial Port Set-Up") for further information.
1. Press ENTER at the Default Display so that
2. Press DOWN until display = Setup.
3. Press ENTER until display = Alarm.
4. Press DOWN until display = Ser.Port
5. Press ENTER until display = S-Port0 (Factory
6. Press UP or DOWN to change the serial port option
7. Press ENTER to accept the change. The RAID
display = Status.
Default). This is the current serial port set-up.
to S-Port1.
Module can now be accessed via the UI Module
serial port.
NOTE: Factory default is set to S.Port0.
S.Port0 = External Monitoring
S.Port1 = RAID Monitoring (Use this setting for accessing the RAID Module via the
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
UIM Serial Port)
14 Configuration
To find HyperTerminal in Windows:
1. Click on Start (normally located at the bottom left of the Windows desktop)
2. Go to Programs
3. Go to Accessories
4. Go to HyperTerminal
Set the preferences as follows:
Table 1: Terminal Program Preferences
Setting
Terminal Emulation
Font
Translations
Columns
Set the communications parameters as follows:
Table 2: Terminal Program Communications Parameters
Setting
Baud Rate
Data Bits
Stop Bits
Parity
Flow Control
Connector
Value
VT-100 or ANSI
Terminal
None
80
Value
115,200
8
1
None
None
COM1
(typical)
IFS_46
IFS_47
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Configuration 15
Once the RAID Module is booted and the preferences have been set, a screen (Figure 8) will
appear displaying the following information:
Controller
Configuration
Array Information
Time/Date
Board Temperature
Figure 8: Boot-Up Screen
Press Enter to display the Disk Array Administrator System Menu Screen (Figure 9).
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
16 Configuration
Figure 9: Disk Array Administrator System Menu Screen
Selecting Menu Options
NOTE: The Disk Array Administrator Utility has an Online Help option. Enabling this option
(Ctrl-H) after setting the terminal mode and color is highly recommended!
Use the following information to navigate through the Disk Array Administrator menu options:
Table 3: Selecting Menu Options
Menu Options
Exit
Move Up
Move Down
Select
Refresh
Toggle
(between ANSI or
VT-100 modes)
Color Toggle
Event Log
(HW info screen)
Enable Online Help
Press
Esc or or Ctrl-Z
Enter
Ctrl-R
Ctrl-A
Ctrl-B
Ctrl-E
Ctrl-H
IFS_48
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
Configuration 17
Creating and Managing Arrays and Partitions
Using the Disk Array Administrator, the user can create and manage arrays and partitions.
The following array-related functions can be performed:
Create arrays
Manage arrays
Manage partitions
Creating Arrays
NOTE: Before creating more than one array, make sure that the host operating system
supports multiple LUNs. Most operating systems do, or have an option to enable
multiple LUN support. If the host system does not support multiple LUNs, the host
will only see one array at LUN 0.
An array can be created at anytime. Table 4 below describes the drive requirements for each
RAID level.
Table 4: Drive Requirements for each RAID Level
RAID Level Min. # of Drives Max. # of Drives
0
3
4
5
50 6
Mirrored
Volume Set
2
3
3
3
2
11
15
15
15
15
30
15
IFS_56FC
Before an array is created, the user must decide whether or not to partition the array. There
are two (2) ways to partition an array:
1. Single-partition array - an array that stores all data in a single partition and is ac-
cessed by a single LUN.
2. Multiple-partition array - an array that can have one or more partitions, with each
partition assigned its own LUN.
Refer to section "Understanding Partitions" for further information.
S10C100 User's Guide - Rev. A01 StorCase Technology, Inc.
18 Configuration
Creating a Single-Partition Array
This function allows the user to create single-partition arrays. Once a single-partition array
has been created, more partitions can be added later. Single-partition arrays work well in
environments that need one large, fault-tolerant storage space for data on one server.
To create a single-partition array:
1. Select Add an Array from the System Menu and press Enter.
The Enter Array Name screen should now display (Figure 10).
Figure 10: Enter Array Name Screen
2. Enter a name for the array and press Enter.
Up to 35 characters (any character, including spaces) can be used. If no name is to
be used, just press Enter (a name may be added or changed later).
The system will now ask if you want to create one partition for the entire array.
3. Select Yes to create a single-partition array and press Enter (for creating multiple-
partition arrays, refer to section "Creating a Multiple-Partition Array" for further
information).
The LUN screen should now display (Figure 11).
The LUN displayed is the suggested default LUN assignment.
StorCase Technology, Inc. S10C100 User's Guide - Rev. A01
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