StorCase Technology DS550 User Manual

StorCase® Technology

Data Silo

®

DS550

Tower and Rack Mount 9-Bay
External SCSI
Expansion Chassis

User's Guide

StorCase® Technology

i

Data Silo

®

DS550

Tower and Rack Mount

9-Bay External SCSI

Expansion Chassis

User's Guide

Part No. D89-0000-0183 A04 January 2003

StorCase Technology, Inc.

17600 Newhope Street

Fountain Valley, CA 92708-9885

Phone [phone] Fax [phone]

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DS550 User's Guide - Rev. A04

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Safety Standards:
CSA (NRTL/C)

TUV:

EMI Standards:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Silo DS550

S30A10X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class A
EN 55024: 1998 ITE Immunity

- EN 61000-4-2 - EN 61000-4-5

- EN 61000-4-3 - EN 61000-4-6

- EN 61000-4-4 - EN 61000-4-8

- EN 61000-4-11

CAN/CSA-C22.2 No. 60950
UL 60950, Third Edition

EN 60950: 2000

FCC Part 15, Class A

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS550 User's Guide - Rev. A04

AS/NZS 3548 Information Technology Equipment

2001

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.

v

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Installation Overview............................................................................................ 3

Front Panel ............................................................................................................ 4

Rear Panel ............................................................................................................. 5

INSTALLATION ...................................................................................................................... 7

Installing the Drive(s) into the DS550 .......................................................................... 7

Removing the Cover ............................................................................................. 7

Drive Preparation ................................................................................................ 10

Drive Installation ................................................................................................. 12

SCSI Cable Connections .................................................................................... 14

Connecting the DS550 to a Computer System .......................................................... 15

APPENDICES ........................................................................................................................ 17

Appendix A - Specifications/Dimensions .................................................................. 18

Appendix B - Optional Accessories.......................................................................... 20

Internal SCSI Cables ........................................................................................... 20

SCSI Ultra160 Cable Kit ...................................................................................... 20

9-Drive LVD Cable Kit......................................................................................... 22

RAID Cable Kit ..................................................................................................... 23

SAF-TE Processor Board Kit ............................................................................. 24

Rack Mount-to-Tower Conversion Kit ............................................................... 25

Tower-to-Rack Mount Conversion .................................................................... 26

Slide Rail Kit......................................................................................................... 27

3.5" Drive Adapter Brackets .............................................................................. 28

Replacing a Power Supply Module .................................................................... 29

Appendix C - DS550 Motherboard Connectors ........................................................ 31

Reader's Comments............................................................................................................ 33

StorCase Technology, Inc. DS550 User's Guide - Rev. A04

List of Figures

Figure 1: DS550 Rack Mount and Tower Models ........................................................ 2

Figure 2: DS550 Drive Installation Overview ............................................................... 3

Figure 3: DS550 Front Panel .......................................................................................... 4

Figure 4: DS550 Rear Panel .......................................................................................... 6

Figure 5: DS550 Rack Mount Cover Removal ............................................................... 8

Figure 6: DS550 Tower Cover Removal ....................................................................... 9

Figure 7: Attaching the 3.5" Adapter Bracket to the Drive ........................................ 11

Figure 8: Connecting the DC Power Cable to the Drive ............................................. 11

Figure 9: Installing the LEDs into the Filler Panel ........................................................ 12

Figure 10: Removing the Filler Panel ............................................................................. 12

Figure 11: Installing the Drive ........................................................................................ 13

Figure 12: Typical Internal SCSI Cable Configuration................................................... 14

Figure 13: External SCSI Cable Connections ................................................................ 15

Figure A-1: DS550 Tower Physical Dimensions ............................................................ 18

Figure A-2: DS550 Rack Mount Physical Dimensions .................................................... 18

Figure B-1: SCSI Ultra160 Cable Kit ................................................................................ 21

Figure B-2: DCREMLVD-KIT ............................................................................................. 22

Figure B-3: DCW4RAID-KIT ............................................................................................. 23

Figure B-4: DS550 SAF-TE Processor Board Kit ........................................................... 24

Figure B-5: DS550 Rack-To-Tower Conversion Kit ...................................................... 25

Figure B-6: DS550 Tower-To-Rack Conversion ............................................................ 26

Figure B-7: Rack Mount Slide Rail Kit .............................................................................. 27

Figure B-8: 3.5" Drive Adapter Brackets ....................................................................... 28

Figure B-9: Optional DS550 Power Supply Module ....................................................... 28

Figure B-10: Removing/Installing the Power Supply Module ........................................... 29

Figure B-11: Disabling the Blower Error Logic on the DS550 Logic Card ........................ 30

Figure C-1: Enlarged View of the DS550 Motherboard ................................................. 31

vii

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

efforts have been made to ensure accuracy of this document, StorCase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at (800)
435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

2 Introduction

GeneralDescription

CAUTION: The DS550 contains NO USER SERVICEABLE parts inside the unit. Refer

WARNING: DO NOT ship/transport DS550 chassis with RAID battery installed!

The StorCase Technology Data Silo® DS550 SCSI expansion chassis provides rugged and
reliable housing for 5.25" or 3.5" form factor, full-height, half-height, or low-profile (up to 1" high)
SCSI devices. DS550 units accommodate standard SCSI hard disks, tape drives, optical drives,
RAID controllers, and other SCSI devices, as well as the StorCase Data Express® removable
device enclosures.

The DS550 can house any combination of up to nine (9) half-height, twelve (12) low-profile
(additional mounting brackets are required), or four (4) full-height SCSI peripherals. Using the
Data Express DE300 removable drive system, the DS550 can be configured to support up to
twelve (12) removable 3.5" form factor, low-profile (up to1" high) drives.

The DS550 is available unwired, with options for 50-pin Microminiature (HD50), 68-pin High
Density, or 68-pin VHDCI (used for SCSI Ultra2 and Ultra160) internal cabling and rear panel
connections. With optional, rear panel I/O plates, the DS550 can be configured to support up
to twelve (12) interfaces. StorCase offers a variety of optional DS550 internal cables to suit
most configuration requirements. Check the StorCase web site for available cable options.

The DS550 is available in both rack mount and tower configurations. Rack mount DS550 models
can be converted to tower models, and vice-versa. Both chassis models are constructed of
rugged steel and equipped with dual load-sharing, hot-swappable 400W auto-ranging power
supplies, two (2) high-pressure adjustable dual-speed blowers, and seven (7) diagnostic
LEDs on the front panel for chassis condition monitoring and status. The DS550 accommodates
up to six (6) SCSI I/O channels available in 50-pin MM (HD50), 68-pin HD, or 68-pin VHDCI
interfaces on the rear panel. Removable front filler panels allow installation of either fixed or
removable devices and contain drive activity and device fault indicator LEDs.

ALL servicing to qualified service personnel!

Battery may loosen during shipping which can result in fire and/or explo­sion!

Danger of explosion if RAID battery is incorrectly installed! Install only with
the same or equivalent type battery recommended by the manufacturer.
Dispose of used batteries according to manufacturer's instructions.

A SAF-TE Processor Board is available as an upgrade to the DS550 chassis. Refer to Appendix
B for additional DS550 options and accessories.

StorCase Technology, Inc. DS550 User's Guide - Rev. A04

Introduction 3

550_7

DS550

Rack Mount

DS550

Tower

Figure 1: DS550 Rack Mount and Tower Models

Installation Overview

(Figure 2)

This User's Guide describes the steps required for installing drive(s) into the Data Silo DS550
tower or rack mount external expansion chassis. For consistency, most illustrations depict the
DS550 rack mount model. Although cosmetically different on the exterior, the tower and rack
mount models are identical on the interior. Where appropriate, instructions and illustrations
specific to the tower version of the DS550 are included.

This guide supplements documentation provided with the host computer system, the operating
system, and the drives to be installed within the Data Silo. Figure 2 illustrates a typical drive
installation into a Data Silo DS550 external expansion chassis.

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.

4 Introduction

Adapter Bracket
Mounting Screw
(4 per Drive)

3.5" Drive
Adapter Bracket
(2 per Drive)

Drive Activity
LED

Removable
Front Filler
Panel

Drive Power
LED

Side Cover
Latch (2 plcs)

Right

Tab

Cover

Side Cover Removal (Tower Model)

Side Cover
Screw (2 plcs)

Access Cover
Screw (16 Total)

Cable Access Cover
(Top & Bottom)

Power Cable

Rear Panel I/O
Panel Mounting
Screw (2 per Panel)

550_11

Power Strip
(12 Connectors Total)

Drive-to-Chassis
Mounting Screw
(4 per Drive)

Drive
(Not Included)

Drive Power
Cable

Removable
Drive Bay
Partition

Figure 2: DS550 Drive Installation Overview

StorCase Technology, Inc. DS550 User's Guide - Rev. A04

Introduction 5

FrontPanel

(Figure 3)

The front panel display contains seven (7) lights which provide the following information:

 Power-On - Steady green glow indicates that power is being supplied to the Data

Silo chassis.

 Temperature Warning - Flashing red indicates that internal operating temperature

has reached 43º C (109° F).

 Blower 1 or 2 Failure - Flashing red indicates a blower has failed.
 Power Supply 2 Failure - Flashing red indicates second power supply has failed.
 Power Supply 1 Failure - Flashing red indicates first power supply has failed.
 Mute - When switch is depressed, a steady yellow glow indicates the audible

warning sounds have been disabled. Depress switch again to enable sounds.

 Reset - Depress switch to reset chassis and clear any error conditions.

Indicator and Control Panel

Power ON (Green)

Temperature Warning (Red)

Blower 1 or 2 Failure (Red)

Power Supply 2 Failure (Red)

2

Power Supply 1 Failure (Red)

1

Top Cover

Drive Filler
Panels

Cable Access Covers (2)
Top and Bottom of Unit

Mute (Yellow)

Reset (Yellow)

Drive Fault
& Drive Activity
Indicators

Top Rear Cover

550_5

Rack Mount Slide
Assembly (optional)

Grab
Handles

Easy
Installation
Access

Figure 3: DS550 Front Panel

DS550 User's Guide - Rev. A04 StorCase Technology, Inc.