StorCase Technology DS500 User Manual

StorCase® Technology

Data Silo

®

DS500

Tower and Rack Mount 9-Bay
External SCSI
Expansion Chassis

User's Guide

StorCase® Technology

i

Data Silo

®

DS500

Tower and Rack Mount

9-Bay External SCSI

Expansion Chassis

User's Guide

Part No. D89-0000-0062 E00 September 2001

StorCase Technology, Inc.

17600 Newhope Street

Fountain Valley, CA 92708-9885

Phone [phone] Fax [phone]

DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY INC. ("StorCase") warrants that the following products will be free
from defects in material and workmanship for a period of seven (7) years from the date of
purchase from StorCase or its authorized reseller: all Data Silo®, Data Stacker®, and
InfoStation external expansion chassis, all Data Express® removable device enclosures and
all StorCase interface cables and accessories specifically intended for use with these
products. Subject to the conditions and limitations set forth below, StorCase will, at its option,
either repair or replace any part of its product that proves defective by reason of improper
workmanship or materials. Repair parts or replacement products will be provided by StorCase
on an exchange basis, and will be either new or refurbished to be functionally equivalent to
new.

This warranty will not be responsible for any software, firmware or other customer data stored
within, or interfacing with a StorCase product.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective product returns directly to StorCase, a Return Material Authorization
("RMA") number must be obtained by calling StorCase Customer Service at [phone].
The RMA number must be prominently displayed on the outside of the return package.
Shipments must be freight-prepaid and insured, and must include the product serial number,
a detailed description of the problem experienced, and proof of the original purchase date.
Products must be properly packaged to prevent damage in transit. Damage resulting from
improper packaging will not be covered by this warranty. The StorCase factory service center
is located at 3400 S. Susan Street, RMA Dept., Santa Ana, California 92704, U.S.A.

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase's Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached
from within the U.K. at 01932 738915.

StorCase Technology, Inc. DS500 User's Guide - Rev. E00

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.

Copyright © 2001 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies. Printed in the U.S.A.

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DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

3400 S. Susan Street
Santa Ana, CA 92704

Data Silo DS500

DS500-SXXXXX/X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class A
EN 50082-1: 1992 Generic Immunity

- IEC 1000-4-2 ESD

- IEC 1000-4-3 Radiated Immunity

- IEC 1000-4-4 Electrical Fast Transient

EN 60950

CAN/CSA-C22.2 No. 950-93
UL 1950

EN 60950: 1992 EN 60950/A2: 1993
EN 60950/A1: 1993

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS500 User's Guide - Rev. E00

FCC Part 15, Class A

AS/NZS 3548 Information Technology Equipment

1997

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.

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DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

vi

Table of Contents

DATA SILO DS500 INTRODUCTION ..................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Installation Overview............................................................................................ 3

DS500 Front Panel ................................................................................................ 4

DS500 Rear Panel ................................................................................................ 5

DS500 INSTALLATION .......................................................................................................... 6

Installing the Drive(s) into the DS500 .......................................................................... 6

Removing the Cover ............................................................................................. 6

Drive Preparation .................................................................................................. 9

Drive Installation ................................................................................................. 11

SCSI Cable Connections .................................................................................... 13

Connecting the DS500 to a Computer System .......................................................... 14

DS500 Status Signal Access Jumper ....................................................................... 15

Data Silo DS500 Daughterboard Jumpers................................................................. 16

APPENDICES ........................................................................................................................ 17

Appendix A - Specifications/Dimensions .................................................................. 18

Appendix B - Optional Accessories.......................................................................... 20

Internal SCSI Cables ........................................................................................... 20

SCSI Ultra160 Cable Kits .................................................................................... 20

9-Drive LVD Cable Kit......................................................................................... 22

RAID Cable Kit ..................................................................................................... 23

Rack Mount to Tower Conversion Kit ............................................................... 24

Tower to Rack Mount Conversion ..................................................................... 25

Slide Rail Kit......................................................................................................... 26

Replacement Fan Module ................................................................................... 27

Replacing a Power Supply ................................................................................ 29

Appendix C - Stacking Multiple DS500 Units Together............................................. 30

Reader's Comments............................................................................................................ 33

StorCase Technology, Inc. DS500 User's Guide - Rev. E00

List of Figures

Figure 1: DS500 Rack Mount and Tower Models ........................................................ 2

Figure 2: DS500 Drive Installation Overview ............................................................... 3

Figure 3: DS500 Front Panel .......................................................................................... 4

Figure 4: DS500 Rear Panel .......................................................................................... 5

Figure 5: DS500 Rack Mount Cover Removal ............................................................... 7

Figure 6: DS500 Tower Cover Removal ....................................................................... 8

Figure 7: Attaching the 3.5" Adapter Bracket to the Drive ........................................ 10

Figure 8: Connecting the DC Power Cable to the Drive ............................................. 10

Figure 9: Installing the LEDs into the Filler Panel ........................................................ 11

Figure 10: Removing the Filler Panel ............................................................................. 11

Figure 11: Installing the Drive ........................................................................................ 12

Figure 12: Typical Internal SCSI Cable Configuration................................................... 13

Figure 13: External SCSI Cable Connections................................................................ 14

Figure 14: Power Distribution Board ............................................................................. 15

Figure 15: DS500 Daughterboard ................................................................................. 16

Figure A-1: DS500 Tower Physical Dimensions ............................................................ 18

Figure A-2: DS500 Rack Mount Physical Dimensions .................................................... 18

Figure B-1: SCSI Ultra160 Cable Kit ................................................................................ 21

Figure B-2: DCREMLVD-KIT ............................................................................................. 22

Figure B-3: DCW4RAID-KIT ............................................................................................. 23

Figure B-4: DS500 Rack-To-Tower Conversion Kit ...................................................... 24

Figure B-5: DS500 Tower-To-Rack Conversion ............................................................ 25

Figure B-6: Rack Mount Slide Rail Kit .............................................................................. 26

Figure B-7: Replacement Fan Module ............................................................................. 27

Figure B-8: Replacing a Power Supply .......................................................................... 29

Figure C-1: Stacking Multiple DS500 Units Together ..................................................... 31

Figure C-2: Cable Configuration for Multiple DS500 Units with RAID Controller .......... 32

vii

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

efforts have been made to ensure accuracy of this document, StorCase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

DATA SILO® DS500 INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at (800)
435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

2 Introduction

GeneralDescription

The StorCase Technology Data Silo® DS500 SCSI expansion chassis provides rugged and
reliable housing for 5.25" or 3.5" form factor, full-height, half-height, or low-profile (up to 1" high)
SCSI devices. DS500 units accommodate standard SCSI hard disks, tape drives, optical drives,
RAID controllers, and other SCSI devices, as well as the StorCase Data Express® removable
device enclosures.

The DS500 can house any combination of up to nine (9) half-height or four (4) full-height SCSI
peripherals. Using the Data Express removable drive system, the DS500 can be configured to
support up to thirteen (13) removable 3.5" form factor, 1" high drives.

The DS500 is available unwired, with options for 50-pin Microminiature (HD50), 68-pin High
Density, or 68-pin VHDCI (used for SCSI Ultra2 and Ultra160) internal cabling and rear panel
connections. With optional, rear panel I/O plates, the DS500 can be configured to support up
to four (4) interfaces. StorCase offers a variety of optional DS500 internal cables to suit most
configuration requirements. Refer to Appendix B for available cable options.

The DS500 is available in both rack mount and tower configurations. Rack mount DS500 models
can be converted to tower models, and vice-versa. Refer to Appendix B for optional DS500
accessories.

Both chassis models are constructed of rugged steel and equipped with dual load sharing,
hot-swappable 300 watt power supplies, four (4) heavy-duty cooling fans (two are hot­swappable plug-in modules), and seven (7) diagnostic LEDs on the front panel for chassis
condition monitoring and status. The DS500 accommodates up to four (4) SCSI I/O channels
available in 50-pin MM (HD50), 68-pin HD, or 68-pin VHDCI interfaces on the rear panel.
Removable front filler panels allow installation of either fixed or removable devices and contain
drive activity and device fault indicator LEDs.

Figure 1: DS500 Rack Mount and Tower Models

StorCase Technology, Inc. DS500 User's Guide - Rev. E00

Introduction 3

Installation Overview

(See Figure 2)

This User's Guide describes the steps required for installing drive(s) into the Data Silo DS500
tower or rack mount external expansion chassis. For consistency, most illustrations depict
the DS500 rack mount model. Although cosmetically different on the exterior, the tower and
rack mount models are identical on the interior. Where appropriate, instructions and illustrations
specific to the tower version of the DS500 are included.

This guide supplements documentation provided with the host computer system, the operating
system, and the drives to be installed within the Data Silo. Figure 2 illustrates a typical drive
installation into a Data Silo DS500 external expansion chassis.

Figure 2: DS500 Drive Installation Overview

DS500 User's Guide - Rev. E00 StorCase Technology, Inc.

4 Introduction

DS500 FrontPanel

(See Figure 3)

The front panel display contains seven (7) lights which provide the following infor­mation:

 Power-On - Steady green glow indicates that power is being supplied to the Data

Silo chassis.

 Temperature Warning - Flashing red indicates that internal operating temperature

has reached 40º C (104° F). Power to the installed drives shuts down when
temperature reaches 45º C (113° F).

 Fan Failure - Flashing red indicates a fan is running slow or has failed.
 Power Supply 2 Failure - Flashing red indicates second power supply has failed.
 Power Supply 1 Failure - Flashing red indicates first power supply has failed.
 Sound Disable - When switch is depressed, a steady yellow glow indicates the

audible warning sounds have been disabled. Depress switch again to enable
sounds.

 Reset - Depress switch to reset power to the chassis and clear any error conditions.

Figure 3: DS500 Front Panel

StorCase Technology, Inc. DS500 User's Guide - Rev. E00

Introduction 5

DS500 RearPanel

(See Figure 4)

 Cooling Fans - Two (2) internal power supply fans and two (2) hot swappable fan

modules provide high power cooling and ample chassis ventilation.

 SCSI I/O Connectors - The DS500 chassis is unwired and comes equipped with

rear panel cut outs for up to two I/Os. Up to four I/Os may be supported (with the
addition of internal cables) and by swapping out one of the rear cooling fans with
one of the optional I/O panels (either DX500-PAN or DX500-DVHD).

 A/C Power In - Accepts U.S. and other available international standard power

cables.

 Power Supplies - Dual power supplies run in Shared Mode which allows both to

operate at reduced wattage and lower operating temperature. In the event that one
power supply should fail, the other will carry the full load. Note that if only one power
supply is used, the provided filler cover must be in place to maintain proper cooling
to the DS500. These hot-swappable 300W units include grab handles and
thumbscrew fasteners for easy installation and removal.

Figure 4: DS500 Rear Panel

DS500 User's Guide - Rev. E00 StorCase Technology, Inc.