DS400 User's Guide - Rev. E01StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
3.Follow all warnings and instructions marked on the product.
4.Do not use this product near water.
5.This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6.Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
Wichtige Sicherheitshinweise
1.Diese Hinweise sollten vollständig durchgelesen werden.
2.Diese Hinweise für einen späteren Gebrauch aufbewahren.
3.Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4.Das Gerät nicht in der Nähe von Wasser verwenden.
5.Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6.Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7.Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.
v
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
Figure B-6: Rack Mount Slide Rail Kit .............................................................................. 24
Figure B-7: DS400 Power Supply ................................................................................... 25
Figure B-8: Removing the Cable Access Cover/Disconnecting the Internal Cables ... 26
Figure B-9: Power Supply Module Retaining Screws ................................................... 27
Figure B-10: Removing the Power Supply Module ........................................................... 28
vii
NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
efforts have been made to ensure accuracy of this document, StorCase Technology, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.
If the wrong Data Silo model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Serial Number:
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
2Introduction
GeneralDescription
The StorCase Technology Data Silo® DS400 SCSI expansion chassis provides rugged and
reliable housing for 5.25" or 3.5" form factor, full-height, half-height, or low-profile (up to 1"
high) SCSI devices. DS400 units accommodate standard SCSI hard disks, tape drives, optical
drives, RAID controllers, and other SCSI devices, as well as the StorCase Data Express
removable device enclosures.
The DS400 can house any combination of up to nine (9) half-height or four (4) full-height SCSI
peripherals. Using the Data Express removable drive system, the DS400 can be configured
to support up to thirteen (13) removable 3.5" drives.
The DS400 is available unwired, with options for 50-pin Microminiature (HD50), 68-pin High
Density, or 68-pin VHDCI (used for SCSI Ultra2 and Ultra160) internal cabling and rear panel
connections. With optional, rear panel I/O plates, the DS400 can be configured to support up
to eight (8) host interfaces. StorCase offers a variety of optional DS400 internal cables to suit
most configuration requirements. Refer to Appendix B for further cabling information.
The DS400 is available in both rack mount and tower configurations. Rack mount DS400 models
can be converted to tower models, and vice-versa. Refer to Appendix B for optional DS400
accessories.
Each chassis is constructed of lightweight aluminum and is equipped with a 300 watt power
supply, power-on LED, highly-rated cooling fan(s), and accommodates up to eight (8) SCSI
I/O channels. Removable front filler panels allow installation of either fixed or removable
devices and contain device activity and device power indicator LEDs.
This User's Guide describes the steps required for installing drive(s) into the Data Silo DS400
tower or rack mount external expansion chassis. For consistency, most illustrations depict
the DS400 rack mount model. Although cosmetically different on the exterior, the tower and
rack mount models are identical on the interior. Where appropriate, instructions and illustrations
specific to the tower version of the DS400 are included.
This guide supplements documentation provided with the host computer system, the operating
system, and the drives to be installed within the Data Silo. Figure 2 illustrates a typical drive
installation into a Data Silo DS400 external expansion chassis.
Figure 2: DS400 Drive Installation Overview
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
4Introduction
FrontPanel
(Figure 3)
Chassis Power-On Switch - Front-mounted rocker switch controls power to the
chassis.
Removable Drive Bay Partition - Removing this partition allows drives to be spaced
apart for additional chassis ventilation.
Removable Filler Panel - Accommodates removable media devices (e.g. CD-ROM,
DAT drives, etc).
Device Activity LED - Provides a visual indication of drive activity. This LED is housed
in the removable filler panel(s) and provides connectors which can easily be attached
to the installed drive(s) within the chassis.
Device Fault LED - Provides a visual indication of the status for each installed drive.
This LED is housed in the removable filler panel(s) and provides connectors which
can easily be attached to the installed drive(s) within the chassis.
Chassis LED/Audio Indicator - Provides the following operating information:
· Green= Power On
· Red= Fan Failure
· Flash Red = Chassis Temperature Exceeds 40°C
(Power to drives cut off at 50°C)
Chassis Handle - Provides a sturdy grip for the installation and removal of the rack
Cooling Fans - Four (4) back panel cooling fans provide high power cooling and ample
chassis ventilation.
SCSI I/O Connectors - The Data Silo DS400 can be equipped with 50-pin MM (HD50),
68-pin HD, or 68-pin VHDCI connectors (used for SCSI Ultra2 and Ultra160). Up to eight
(8) SCSI channels are supported.
A/C Power In - Accepts U.S. and other available international standard power cables.
Power Supply LED Indicator- Illuminates while power supply is on and function-
ing normally.
Diagnostic Connector- Provides DS400 system status for diagnostic testing.
Provides signals for Power Supply Status
Molex 3.00mm (0.118") pitch Micro-Fit plug (P/N 43020) provided on DS400 back panel.
Molex 3.00mm (0.118") pitch Micro-Fit receptacle (P/N 42025) required for mating
connection. The above signals are active low and require a 10K pull-up resistor.
Fan Failure
Over Temperature Condition
Figure 4: DS400 Rear Panel
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
6Installation
INSTALLATION
Installing the Drive(s) Into the DS400
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive(s) and to protect the finish of the chassis. Refer to the documentation provided
with the drive(s) to be installed to identify appropriate connectors, jumpers, and terminators
on each. A #2 Phillips and a flat blade screwdriver will be required.
Removing the Cover
CAUTION: Remove ALL power from the DS400 before removing the cover. The Data Silo
The physical process of installing drives into the DS400 will involve removing the cable access
cover (and side panels on tower models), fastening the drive(s) into the drive mounting bracket,
connecting the power and I/O cables to the drive(s), and replacing the chassis cover.
contains NO USER SERVICEABLE PARTS inside the unit.
1.Unpack the DS400, or if already installed in a rack cabinet, unplug it and verify that
ALL power and I/O cables have been disconnected.
2.Place the unit on a soft, clean surface in a well-lit area with sufficient working space
around the chassis.
3.Remove the cable access cover (rack mount model only, see Figure 5).
Remove the eight (8) Phillips flat head screws that secure the access cover to
the chassis, then remove the cover.
4.Remove the side panels (tower model only, see Figure 5).
A.Remove the side panel retaining screw as shown in Figure 5.
B.Disengage the two (2) side panel latches on the side of the DS400.
C.With the side panel partially open, carefully remove the tabs, located at the bot-
tom of the side panel, from the slots in the DS400 base. Remove the side panels.
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
8Installation
Drive Preparation
1. Remove the drive from its protective packaging.
2. Plastic Drive Bezel - If installing a hard drive which is equipped with a plastic front
bezel, remove the drive bezel.
3. SCSI Drive Termination - The last drive on any SCSI channel must have termination
enabled. In most instances, depending upon the cable configuration, termination will
be handled by an external terminator on the DS400 back panel. If using an external
terminator, disable onboard drive termination. In some RAID configurations, onboard
drive termination is mandatory (refer to the manufacturer's instructions which accompany the optional equipment for SCSI termination requirements). Refer to section
"Connecting the DS400 to a Computer System" for additional SCSI connection
information.
4. SCSI ID Selection and Device Jumper Configuration - Determine the location that
each device will occupy within the DS400 chassis and label each device accordingly.
Refer to the device manufacturer's documentation if necessary, for the location of the
SCSI ID pins. Select a unique ID for each device connected to a single host, and position
the SCSI ID jumpers on the pins according to the device manufacturer's instructions.
Label each drive with the SCSI ID number to facilitate installation.
Selecting the same SCSI ID number(s) on different devices may cause unpredictable
results and the computer system may not recognize the installed device(s). If the
computer system can not recognize the boot disk, the computer system may fail to
properly start up.
The SCSI ID is an address number (0-7 for 8-bit protocol and 0-15 for 16-bit protocol)
that is assigned to each SCSI device. Each device in the chain must have a unique
SCSI ID number. SCSI ID 7 is usually reserved for the host controller. If the computer
system is already equipped with internal or external SCSI storage devices, some ID
numbers will already be reserved. For instance, if the computer system came with
an internal SCSI hard drive, it may be designated as SCSI device 0. Refer to the
computer system documentation for additional information. If the drives are to be
attached to a RAID controller, refer to the RAID controller's documentation for SCSI ID
selection information.
5. If installing 3.5" devices into the DS400, attach the 3.5 " adapter brackets (included)
to the drives (Figure 6). The adapter brackets can be attached to the drive with four
(4) #6-32 Phillips screws.
6. Connect the 4-pin DC power cable(s) to the power connector(s), located on the rear
of the device(s) (Figure 7).
3. Attach the drive activity and drive fault indicator LED cables to the appropriate drive
pins (efer to the device manufacturer's documentation for the location of these pins).
4. Install the drive(s) into the drive mounting bracket using four (4) #6-32 Phillips screws
(Figure 10). Be careful not to pinch or crimp attached cables. Do not fully tighten
the screws at this point.
Figure 10: Installing the Drive
Note:The DS400 is equipped with a removable drive bay partition located on the front
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
panel of the DS400 (Figure 2). This partition may be removed so that drives can
be spaced apart for increased chassis ventilation.
12Installation
5. Reinstall the filler panel(s) that were removed earlier (fixed media devices only). Check
the clearance between the newly installed drive(s) and the filler panel(s). If installing
removable media devices, verify that the installed devices are flush with the DS400
front panel.
6. Tighten the drive mounting screws.
7. Connect the I/O cable(s) to the drive(s). Verify that the Pin 1 indicator on the cable is
properly aligned (Figure 11). Refer to the drive manufacturer's documentation for
specific drive information. StorCase offers several internal SCSI cable configurations
for the DS400 (refer to Appendix B for available internal SCSI device connections).
8. Connect the 4-pin DC power cable(s) from the device to the Data Silo power strip
(Figure 10).
9. Reinstall the Data Silo cover and fasten all screws.
10. Connect the external AC power cable to the Data Silo.
NOTE:Internal wiring must be ordered separately [available with 50-pin MM (HD50),
68-pin HD, or 68-pin VHDCI rear panel connectors].
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
14Installation
Connecting the DS400 to a Computer System
If the DS400 is the last SCSI device on the SCSI bus, it will require the appropriate termination
for the I/O connector. Refer to Figure 12 below for typical single and multiple host external
SCSI connections.
Follow the directions that came with your computer system for cabling an external SCSI device
to that system.
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
18Appendix B - Optional Accessories
Appendix B - Optional Accessories
Internal SCSI Cables
For a complete and current listing of StorCase external cable, power cable, and terminator
options that can be used with this product, please visit the StorCase web site at
www.storcase.com.
SCSI Ultra160 Cable Kits
Ultra160 9-Drive Cable Kit
The SCSI Wide Ultra160 Low Voltage Differential (LVD) protocol supports a maximum 160
MByte/sec transfer rate for applications with up to 15 LVD devices, providing that the total
(internal plus external) device-to-host cable length does not exceed 12 meters (approx. 39
feet). The StorCase® Technology Ultra160 9-Drive Cable Kit (P/N DCULTRA160-9KIT), designed to fit the rear panel of the Data Silo® DS500 9-bay tower or rack mount chassis, simplifies
and reduces this Ultra160 cable length limitation.
With the DCULTRA160-9KIT installed within up to two DS500 9-bay chassis, any combination
of up to 15 SCSI Wide Ultra160 devices can be supported on a single Ultra160 channel, allowing
a total maximum external cable length of 12 meters. Without a DCULTRA160-9KIT installed in
each chassis however, the chassis-internal cable lengths between devices must also be
taken into consideration, thus reducing the maximum allowable external cable length available.
The DCULTRA160-9KIT includes a SCSI Ultra160 repeater board with internal and external
SCSI connectors, an internal power splitting cable, and a 9-drive internal Ultra160 ribbon cable
with a crimped-on Ultra160 multi-mode (LVD/Single-Ended) terminator (Figure B-1).
Ultra160 5-Drive Cable Kit
The Ultra160 5-Drive Cable Kit (P/N S90A100) is also designed to fit the rear panel of the DS500
chassis. Two (2) S90A100 cable kits installed within a single DS500 allow for dual-channel
configurations. With the S90A100 kit installed within up to three DS500 9-bay chassis, any
combination of up to 15 SCSI Wide Ultra160 devices can be supported on each Ultra160
channel.
The S90A100 includes a SCSI Ultra160 repeater board with internal and external SCSI connectors, an internal power splitting cable, and a 5-drive internal Ultra160 ribbon cable with a
crimped-on Ultra160 multi-mode (LVD/Single-Ended) terminator.
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
20Appendix B - Optional Accessories
9-Drive LVD Cable Kit
The DCREMLVD-KIT, an internal cable kit designed for the StorCase 9-bay Data Silo rack mount
or tower chassis, allows the DS400 to be used for SCSI Ultra160 applications implementing certain
Data Express removables. Contact StorCase for further information.
The DCREMLVD-KIT (Figure B-2) consists of an internal 9-drive ribbon cable, LVD/S.E. terminator,
and a VHDCI rear panel adapter card.
The DCW4RAID-KIT, an internal cable kit for the Storcase 9-bay Data Silo rack or tower chassis,
allows the DS400 to be used with SCSI RAID configurations where the RAID controller resides
within the Data Silo.
The DCW4RAID-KIT includes two (2) drive channel cables, each with 5 device connectors and
an inline LVD/S.E. terminator, and one (1) host channel cable for connecting to the rear panel
of the Data Silo (Figure B-3).
Figure B-3: DCW4RAID-KIT
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
22Appendix B - Optional Accessories
Rack Mount -to-Tower Conversion Kit
This kit provides all the parts necessary to convert an existing rack mount DS400 to a tower
configuration, as shown in Figure B-4. The kit is available in a StorCase White finish (P/N
DXTWR-KIT) and a black finish (P/N DXTWR-KIT/B).
The DS400 tower model is shipped with two (2) handles and mounting screws located inside
a plastic bag in the top cover of the chassis. These handles are provided so that the tower
model may be converted to a rack mount configuration. To convert a tower model to a rack
mount, remove the tower parts shown in Figure B-3 and attach the two (2) handles to the DS400
chassis with two (2) screws each as shown in Figure B-5.
Install Handles
(2 Plcs)
0596
Figure B-5: DS400 Tower-To-Rack Conversion
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
24Appendix B - Optional Accessories
Slide Rail Kit
The optional slide rail kit (P/N DXRCK-SLIDE) provides a convenient method to attach the DS400
to a rack mount enclosure (Figure B-6). The StroCase high quality, durable rails provide 24
ball bearing rollers and have a quick release button which allows quick and easy installation
and removal of the DS400 unit from its rack enclosure. Contact StorCase for further ordering
information.
A replacement 300 watt power supply is available for the DS400 chassis (P/N DX400-PS300)
as shown in Figure B-7. The DS400 power supply replacement should only be performed by
qualified personnel. Contact StorCase for further ordering information.
Figure B-7: DS400 Power Supply
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
26Appendix B - Optional Accessories
Installing the Replacement Power Supply
A power supply LED indicator is located on DS400 back panel (Figure C-8). When illuminated,
this LED indicates that the power supply is functioning normally. If this indicator fails to illuminate
when the chassis power is on, it is an indication that a problem with the power supply has
occurred. If this is the case, replace the power supply module.
A diagnostic connector (3.00mm Molex - P/N 43020) located on the DS400 back panel, provides
system operating status. A 4.5 to 5V reading indicates normal operating status. A reading
below 4.5 to 5V indicates a system malfunction.
Follow the steps below to replace the DS400 power supply.
CAUTION:Disconnect all power from the DS400 before opening the chassis.
1. Verify that all power is off and that the cables have been disconnected from the DS400
chassis.
2. Remove the cable access cover as shown in Figure B-8.
Figure B-8: Removing the Cable Access Cover/Disconnecting
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective products available
on the market, and we need your comments to guide our efforts. We look forward to hearing
from you soon!
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better!
DS400 User's Guide - Rev. E01StorCase Technology, Inc.
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