StorCase Technology DS400 User Manual

StorCase® Technology

Data Silo

®

DS400

External SCSI
Expansion Chassis

User's Guide

StorCase® Technology

Data Silo

®

DS400

External SCSI

Expansion Chassis

User's Guide

Part No. D89-0000-0051 E01 January 2003

i

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DS400 User's Guide - Rev. E01

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Silo DS400

DS400-SXXXXX/X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class A
EN 50082-1: 1992 Generic Immunity

- IEC 1000-4-2 ESD

- IEC 1000-4-3 Radiated Immunity

- IEC 1000-4-4 Electrical Fast Transient

EN 60950

CAN/CSA-C22.2 No. 950-93
UL 1950

EN 60950: 1992 EN 60950/A2: 1993
EN 60950/A1: 1993

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS400 User's Guide - Rev. E01

FCC Part 15, Class A

AS/NZS 3548 Information Technology Equipment

1997

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.

v

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 4

Rear Panel ............................................................................................................. 5

INSTALLATION ...................................................................................................................... 6

Installing the Drive(s) into the DS400 .......................................................................... 6

Removing the Cover ............................................................................................. 6

Drive Preparation .................................................................................................. 8

Drive Installation ................................................................................................. 10

Connecting the DS400 to a Computer System .......................................................... 14

APPENDICES ........................................................................................................................ 15

Appendix A - Specifications/Dimensions.................................................................. 16

Appendix B - Optional Accessories.......................................................................... 18

Internal SCSI Cables ........................................................................................... 18

SCSI Ultra160 Cable Kits .................................................................................... 18

9-Drive LVD Cable Kit......................................................................................... 20

RAID Cable Kit ..................................................................................................... 21

Rack Mount-to-Tower Conversion Kit ............................................................... 22

Tower-to-Rack Mount Conversion .................................................................... 23

Slide Rail Kit......................................................................................................... 24

Replacement Power Supply .............................................................................. 25

Reader's Comments............................................................................................................ 29

List of Figures

Figure 1: DS400 Rack Mount and Tower Models ........................................................ 2

Figure 2: DS400 Drive Installation Overview ............................................................... 3

Figure 3: DS400 Front Panel .......................................................................................... 4

Figure 4: DS400 Rear Panel .......................................................................................... 5

Figure 5: DS400 Cable Access Cover Removal .......................................................... 7

Figure 6: Attaching the 3.5" Adapter Bracket to the Drive .......................................... 9

Figure 7: Connecting the DC Power Cable to the Drive............................................... 9

Figure 8: Removing the Filler Panel ............................................................................. 10

Figure 9: Installing the LEDs into the Filler Panel ........................................................ 10

Figure 10: Installing the Drive ........................................................................................ 11

Figure 11: Typical Internal SCSI Cable Configuration................................................... 13

Figure 12: Typical SCSI I/O Connections ...................................................................... 14

StorCase Technology, Inc. DS400 User's Guide - Rev. E01

List of Figures (cont'd)

Figure A-1: DS400 Physical Dimensions ...................................................................... 17

Figure B-1: SCSI Ultra160 Cable Kit ................................................................................ 19

Figure B-2: DCREMLVD-KIT ............................................................................................. 20

Figure B-3: DCW4RAID-KIT ............................................................................................. 21

Figure B-4: DS400 Rack-To-Tower Kit ........................................................................... 22

Figure B-5: DS400 Tower-To-Rack Conversion ............................................................ 23

Figure B-6: Rack Mount Slide Rail Kit .............................................................................. 24

Figure B-7: DS400 Power Supply ................................................................................... 25

Figure B-8: Removing the Cable Access Cover/Disconnecting the Internal Cables ... 26

Figure B-9: Power Supply Module Retaining Screws ................................................... 27

Figure B-10: Removing the Power Supply Module ........................................................... 28

vii

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.

efforts have been made to ensure accuracy of this document, StorCase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

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This Page Left Blank Intentionally.

StorCase Technology, Inc. DS400 User's Guide - Rev. E01

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot ac­cept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.

2 Introduction

GeneralDescription

The StorCase Technology Data Silo® DS400 SCSI expansion chassis provides rugged and
reliable housing for 5.25" or 3.5" form factor, full-height, half-height, or low-profile (up to 1"
high) SCSI devices. DS400 units accommodate standard SCSI hard disks, tape drives, optical
drives, RAID controllers, and other SCSI devices, as well as the StorCase Data Express
removable device enclosures.

The DS400 can house any combination of up to nine (9) half-height or four (4) full-height SCSI
peripherals. Using the Data Express removable drive system, the DS400 can be configured
to support up to thirteen (13) removable 3.5" drives.

The DS400 is available unwired, with options for 50-pin Microminiature (HD50), 68-pin High
Density, or 68-pin VHDCI (used for SCSI Ultra2 and Ultra160) internal cabling and rear panel
connections. With optional, rear panel I/O plates, the DS400 can be configured to support up
to eight (8) host interfaces. StorCase offers a variety of optional DS400 internal cables to suit
most configuration requirements. Refer to Appendix B for further cabling information.

The DS400 is available in both rack mount and tower configurations. Rack mount DS400 models
can be converted to tower models, and vice-versa. Refer to Appendix B for optional DS400
accessories.

Each chassis is constructed of lightweight aluminum and is equipped with a 300 watt power
supply, power-on LED, highly-rated cooling fan(s), and accommodates up to eight (8) SCSI
I/O channels. Removable front filler panels allow installation of either fixed or removable
devices and contain device activity and device power indicator LEDs.

®

DS400
Tower

DS400
Rack Mount

0568

Figure 1: DS400 Rack Mount and Tower Models

StorCase Technology, Inc. DS400 User's Guide - Rev. E01

Introduction 3

This User's Guide describes the steps required for installing drive(s) into the Data Silo DS400
tower or rack mount external expansion chassis. For consistency, most illustrations depict
the DS400 rack mount model. Although cosmetically different on the exterior, the tower and
rack mount models are identical on the interior. Where appropriate, instructions and illustrations
specific to the tower version of the DS400 are included.

This guide supplements documentation provided with the host computer system, the operating
system, and the drives to be installed within the Data Silo. Figure 2 illustrates a typical drive
installation into a Data Silo DS400 external expansion chassis.

Figure 2: DS400 Drive Installation Overview

DS400 User's Guide - Rev. E01 StorCase Technology, Inc.