KINGSTON TECHNOLOGY COMPANY'S STORAGE PRODUCT DIVISION warrants that its core
products are free from defects in material and workmanship. Subject to the conditions and
limitations set forth below, Kingston will, at its option, either repair or replace any part of its
product that proves defective by reason of improper workmanship or materials. Repair parts
or replacement products will be provided by Kingston on an exchange basis, and will be either
new or refurbished to be functionally equivalent to new.
Core products that have been slightly modified (e.g. paint, handle, etc.) by Kingston will be
covered for repair only, for the same warranty period specified for the unmodified version
of the product, as defined below. Special request designs are not subject to Kingston's
standard warranty and will be assigned a product-specific warranty at the time of bid. Stock
rotation and return for credit does not apply to modified and/or new design products.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. Kingston will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a Kingston Storage Product.
Duration of Warranty
Seven Year Warranty: The following Kingston Storage Products are covered by this
warranty for a period of seven years from the date of original end user purchase: all Data
Silo® and Data Stacker external chassis, all Data Express® removable device carriers and
receiving frames, and all integrated or separately-purchased power supplies, cooling fans,
interface cables, terminators, and any other Kingston accessories specifically meant for use
with these products.
ii
Modified Product Warranty: Under certain agreements where Kingston core products
are slightly modified (e.g. paint, handle, etc.) by Kingston at the customer's request, the
products will be covered for repair only, for the same duration defined for the unmodified
version of the product.
Special Request Product Warranty: Kingston's warranty for component-level modifications, or for products newly-designed to meet a specific customer's request will be negotiated
with the applicable customer on a case-by-case basis.
Return Policy:
Kingston offers a 30-day "no questions asked" return policy (from the original date of end user
purchase) on all core Storage Products. Products returned within the 30-day period must be
returned in the original Kingston shipping package and in new condition. Product returned
beyond the 30-day period is eligible for repair only. Modified products or special request
designs may be returned for repair only, as defined above.
DS350 User's Guide - Rev. A00Kingston Technology Company
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
Kingston dealer or distributor, or to the Kingston factory service center.
For defective returns directly to Kingston, shipments must be freight-prepaid and
insured, and must include the product serial number, a detailed description of the problem
experienced, and proof of the original retail purchase date. A Return Material Authorization
("RMA") number must also be obtained by calling Kingston Customer Service at (714) 445-
3455. The RMA number must be prominently displayed on the outside of the return package.
Products must be properly packaged to prevent damage in transit and to allow Kingston to
issue full credit. The Kingston factory service center is located at 17580 Newhope Street,
Fountain Valley, California 92708, U.S.A.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during the installation
or subsequent use of a Kingston product, please contact the Kingston Technical Support
Department at either (888) 435-5460 or (714) 438-1858 prior to servicing your system. This
warranty covers only repair or replacement of defective Kingston products, as described
above. Kingston is not liable for, and does not cover under warranty, any costs associated
with servicing and/or installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston Storage Products and
supersedes all other warranties and representations, whether oral or written.
Except as expressly set forth above, no other warranties are made with respect
to Kingston Storage Products and Kingston expressly disclaims all warranties not
stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
Kingston be liable to the purchaser, or to any user of the Kingston product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use the Kingston Storage Product, even if Kingston has been advised of the
possibility of such damages.
DS350 User's Guide - Rev. A00Kingston Technology Company
Declaration of Conformity
iv
Companys Name:
Companys Address:
Manufacturers Address:
Product Name:
Model Number:
Conforms to the following specifications:
Safety Agencies:
CSA (NRTL/C)
TÜV
Safety Directive:
EMC Directive:
Kingston Technology Company
Storage Products Division
17600 Newhope Street
Fountain Valley, CA 92708
17600 Newhope Street
Fountain Valley, CA 92708
Data Silo DS350
DS350-XX/X
Safety Tests:
CAN/CSA-C22.2 No950-93
UL 1950
EN 60950: 1992
A1+A2+A3+A4+A11
CB Scheme G 9973039.01
73/23/EEC low voltage
EMC Tests:
EN 50081-1:1992 for Generic Emission
CISPR22:1995/EN 55022:1987 Class A
EN 50082-1:1992 for Generic Immunity
IEC 1000-4-2:1994 ESD
IEC 1000-4-3:1994 Radiated EM Field
IEC 1000-4-4:1994 Fast Transient/Burst
89/336/EEC
FCC Part 15, Class A
Reference #:
LR 90843-17
E 9973038.01
Year of Manufacture:
Signature:___________________
Full name: Dieter Paul
Position: Vice President of Engineering
DS350 User's Guide - Rev. A00Kingston Technology Company
1999
Important Safety Instructions
1.Read all these instructions.
2.Save these instructions for later use.
3.Follow all warnings and instructions marked on the product.
4.Do not use this product near water.
5.This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.
6.Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risk. Refer all servicing to
service personnel.
Wichtige Sicherheitshinweise
1.Diese Hinweise sollten vollständig durchgelesen werden.
2.Diese Hinweise für einen späteren Gebrauch aufbewahren.
3.Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4.Das Gerät nicht in der Nähe von Wasser verwenden.
5.Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6.Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7.Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.
v
DS350 User's Guide - Rev. A00Kingston Technology Company
Table of Contents
DATA SILO DS350 INTRODUCTION ..................................................................................... 1
Packaging Information .................................................................................................. 1
Serial Number ................................................................................................................ 1
General Description ...................................................................................................... 2
DS350 Front Panel ................................................................................................ 4
NOTICE: This User's Guide is subject to periodic updates without notice. Please check Kingston's
DS350 User's Guide - Rev. A00Kingston Technology Company
website at http://www.kingston.com or contact your Kingston representative for the latest
revision of this document.
This Page Left Blank Intentionally.
viii
DS350 User's Guide - Rev. A00Kingston Technology Company
Introduction1
DATA SILO® DS350 INTRODUCTION
PackagingInformation
The Kingston Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.
If the wrong Data Silo model has been received, please call Kingston's Storage Product Division
at (800) 435-0642. A staff member will give you a Return Material Authorization (RMA) number
to facilitate processing. Kingston cannot accept returns which do not display an RMA number
on the outside of the package. Return the unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The Data Silo is labeled with a serial number. This number must be reported to the Kingston
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Data Silo Serial Number:
DS350 User's Guide - Rev. A00Kingston Technology Company
2Introduction
GeneralDescription
The Kingston Technology Data Silo® DS350 expansion chassis provides rugged and reliable
housing for SCSI storage devices. The DS350 is designed to support 3.5 inch and 5.25 inch
form factor, full-height, half-height, and low profile (1 inch high) removable media devices. The
DS350 can house Kingston's own Data Express® removable drive enclosures as well.
The DS350 is available in a rack mount, quad (4) bay configuration (Figure 1). Each chassis
is constructed of rugged steel and is equipped with two (2) 65 watt, auto-ranging power
supply(ies), power-on LEDs, three (3) high-speed cooling fan(s), and all necessary mounting
hardware.
The DS350 can support single or dual-host 50-pin MM (HD50) SCSI 2, 68-pin Wide SCSI 3, and
Wide 68-pin VHDCI (used for Ultra2 LVD) interfaces. Internal cables for the DS350 are not
included and must be ordered separately, providing either two (2) or four (4) drive daisy-chain
connections. Refer to Appendix C for these and other available cable options.