StorCase Technology DS322 User Manual

StorCase® Technology

Data Silo

®

DS322

External FireWire-to-IDE
Expansion Chassis

User's Guide

StorCase® Technology

Data Silo

®

DS322

External FireWire-to-IDE

Expansion Chassis

User's Guide

Part No. D89-0000-0201 A02 January 2003

i

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Silo DS322

S30F103

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class A

- EN 61000-3-2 Harmonic Current

- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity

- IEC 61000-4-2 - IEC 61000-4-5

- IEC 61000-4-3 - IEC 61000-4-6

- IEC 61000-4-4 - IEC 61000-4-8

- IEC 61000-4-11

EN 60950

CAN/CSA-C22.2 No. 950-95
UL 1950, Third Edition

EN 60950: 1992+A1+A2+A3+A4+A11

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

FCC Part 15, Class A

AS/NSZ 3548 Information Technology Equipment

2002

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.

v

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 4

Rear Panel ............................................................................................................. 6

INSTALLATION ...................................................................................................................... 8

Drive Preparation .......................................................................................................... 8

Drive Installation ................................................................................................... 9

Typical FireWire Configurations ................................................................................. 11

Typical Single Host Configurations ................................................................... 11

Typical Dual Host Configurations ...................................................................... 13

APPENDICES ........................................................................................................................ 15

Appendix A - Specifications/Dimensions .................................................................. 16

Appendix B - Optional Accessories.......................................................................... 18

FireWire Cables .................................................................................................. 18

Drive Carrier ........................................................................................................ 19

Carrying Case ..................................................................................................... 20

Reader's Comments............................................................................................................ 21

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

List of Figures

Figure 1: Data Silo DS322 .............................................................................................. 2

Figure 2: DS322 Front Panel .......................................................................................... 5

Figure 3: DS322 Rear Panel .......................................................................................... 6

Figure 4: Enlarged View of the FireWire Interface ...................................................... 7

Figure 5: Drive Installation Assembly ............................................................................ 9

Figure 6: Drive Cover Installation ................................................................................ 10

Figure 7: Typical Single Host Connection to One Data Silo ....................................... 11

Figure 8: Typical Single Host Connection to Multiple Data Silos ................................ 12

Figure 9: Typical Dual Host Connection to One Data Silo .......................................... 13

Figure 10: Typical Dual Host Connection to Multiple Data Silos .................................. 14

Figure A-1: DS322 Physical Dimensions ........................................................................ 17

Figure B-1: FireWire Cables ............................................................................................ 18

Figure B-2: DE110 Drive Carrier ..................................................................................... 19

Figure B-3: Carrying Case ............................................................................................... 20

vii

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

efforts have been made to ensure accuracy of this document, StorCase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot ac­cept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

2 Introduction

GeneralDescription

WARNING: The DS322 contains NO USER SERVICEABLE PARTS inside the unit. Refer

The StorCase Technology Data Silo® DS322 2-bay expansion chassis with FireWire
(IEEE-1394) interface and Data Express® DE110 removable drive enclosures provide durable
and reliable mounting for two (2) 3.5" form factor, low-profile (1" high) Ultra ATA/100 drives.
It is downward compatible with earlier technology IDE drives.

The DS322 is available in a 2U rack mount, dual bay configuration (Figure 1). Each chassis
is constructed of rugged steel and is equipped with one (1) 65W auto-ranging power supply,
chassis status LED, two (2) adjustable-speed blowers, and all necessary internal wiring and
drive mounting hardware.

The DS322 comes standard with two (2) dual port FireWire (IEEE-1394) interfaces, which
allow for single or dual host configurability.

ALL servicing to qualified service personnel!

320FW_1

Figure 1: Data Silo DS322

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Introduction 3

This User's Guide describes the steps required for installing drive(s) into the Data Silo external
expansion chassis. This guide is intended to supplement documentation provided with the host
computer system, the operating system, and the drive(s) to be installed within the Data Silo.

Features:

 2U rack mount enclosure
 Includes two (2) Data Express® DE110 removable IDE drive carriers and receiving frames
 Supports Ultra ATA/100 drives (downward compatible with earlier-technology AT/IDE

drives)
 Supports drive hot swapping
 Two (2) FireWire (IEEE-1394) interfaces with multiple drive configurability
 Universal Plug and Play
 Supports FireWire high-speed transfer rates (up to 400Mbps)
 Compliant with ATA-5 and IEEE-1394 Standards
 Supports Microsoft® Windows® 98SE/2000/ME and Mac® OS generic SBP-2 drivers
 Corrosion-resistant steel construction
 Two (2) dual-speed blowers (11.3 CFM each)
 One (1) 65W auto-ranging power supply
 Audible alarm
 Includes external 10' and 20" FireWire cables
 Ideal for video editing
 Optional RAID Tool Kit software CD for Mac® OS
 7-year warranty and free 24/7 technical support

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

4 Introduction

FrontPanel

(Figure 2)

 Data Express® DE110 Removable Drive Carrier(s) and Receiving Frame(s) -

Provides durable and reliable mounting for low-profile 3.5" Ultra ATA/100 drives
(downward-compatible with earlier technology IDE drives).

 Unit ID Number and Activity Indicator(s) - Display the physical address of the

DE110 device carrier if the carrier is Installed and Locked into the receiving frame

or if the carrier is removed from the receiving frame. If the carrier is Installed but not
Locked in the receiving frame, a "u" will be displayed to indicate an unlocked condition.

The unit ID number is factory-set to "0" on both DE110 receiving frames.

A small dot next to the unit ID number illuminates to indicate when the host computer
is accessing the data on the DE110 carrier. This dot will flash during communication
with the host computer.

 Key Lock/Drive Power Switch(es) - Perform three functions. The key switch

assures proper seating of the drive carrier within the receiving frame, turns power
to the drive on and off, and prevents unauthorized removal or installation of the carrier.

NOTE: Disable FireWire device on host computer desktop before turning OFF

 Chassis Status LED/Audio Indicator - Provides the following operating informa-

tion:
Green = Power ON

Flash Red = Fan Failure (alarm will sound)

 Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the rack-

mount chassis.

 Power Switch - Rocker switch controls power to the DS322 chassis.

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

power (simply right-click on FireWire Icon located in the System Tray and
"disconnect").

Introduction 5

Chassis

Status LED

Power
Switch

Key

Lock

Receiving

DE110

Frame

DE110

Removable

DriveCarrier

Figure 2: DS322 Front Panel

Unit ID Number

and Activity Indicator

Chassis

Handle

320FW_2

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

6 Introduction

RearPanel

(Figures 3 & 4)

 FireWire Interfaces - Connect to a FireWire (IEEE-1394) device via FireWire cable

(provided). Dual connectors allow for single or dual host configurability. Refer to
section "Typical FireWire Configurations" for further information.

 Blower(s) - Two (2) blowers provide ample chassis ventilation (11.3 CFM each).

 Blower Speed Selector Switch - High and low speed. High speed (factory-

default) is recommended for high performance (10K RPM and higher) drives.

 A/C Power In - Accepts U.S. and other available international standard power

cords.

FireWire
Interface

Ground

Stud

Blower Speed

Selector Switch

A/C

Power In

Figure 3: DS322 Rear Panel

Blower

Vent

H

FAN

L

320FW_3

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Introduction 7

FireWire Port

(2)

FireWire Port

(1)

320FW_5

Figure 4: Enlarged View of the FireWire Interface

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

8 Installation

INSTALLATION

CAUTION: The DS322 chassis contains NO USER SERVICEABLE parts inside the

NOTE: Refer to the Data Silo DS322 User's Guide and Data Express DE110

unit. Refer ALL servicing to qualified personnel!

User's Guide for additional operating and installation information. Also
refer to the disk manufacturer's documentation for specific information
regarding the disks.

Drive Preparation

1. Remove the drive from its protective packaging.

2. Plastic Drive Bezel: If the drive came equipped with a plastic front bezel, it

must be removed before installing the drive into the drive carrier.

3. In most cases, your drive will be factory-configured as a Master Drive using
a jumper option on the drive itself. StorCase however, recommends reconfiguring
the drive to Cable Select instead. This can be done by configuring the jumper
option on the drive itself (refer to the drive manufacturer's documentation for
further information).

NOTE: Since specifications (specifically, pin assignments) between drive manufac-

turers may vary, please refer to your drive manufacturer's documentation for
exact information regarding Cable Select configuration.

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Installation 9

Drive Installation

1. Attach the DC power cable (from the Drive Carrier Board) to the drive (Figure

5).

2. Carefully insert the drive into the carrier. Slide the drive towards the Drive Carrier
Board, so that the I/O connector on the drive mates with the connector on the
Drive Carrier Board (Figure 5). Make sure that the DC power cable is not

pinched.

3. Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure

5).

4. Install the provided drive cover (Figure 6).

Drive

(Not Included)

DC Power

Cable

Drive

Carrier

Figure 5: Drive Installation Assembly

DS322 User's Guide - Rev. A02

0835

Drive Carrier

Board

#6-32 Phillips

Flat Hd. Screw

(4 each)

10 Installation

1 Insert this end
into the carrier
first

2 Slide the cover
towards the back
of the carrier

0836

3 Secure with #6-32
Phillips Flat Hd.
screws (2 Total)

Figure 6: Drive Cover Installation

5. The DE110 drive carrier is now ready to be inserted into the receiving frame.

NOTE: The lock on the DE110 carrier functions as a lock and a DC power

switch for the carrier unit. The lock must be engaged in order
to supply power to the carrier and installed drive.

6. Reboot the computer. The new disks is now ready for use, although it may have
to be formatted or initialized prior to use with your operating system and
applications software.

WARNING: Unlocking the carrier unit switches DC power OFF to the drive.

Since disk drives require a short amount of time to spin down,
allow about 15 seconds before pulling the carrier unit out of the
receiving frame to avoid possible damage to the drive.

NOTE: Disable FireWire device on host computer desktop before

turning OFF power (simply right-click on FireWire Icon located
in the System Tray and "disconnect").

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Installation 11

Typical FireWire Configurations

NOTES: The installation, configuration, and use of the StorCase Data Silo DS322

FireWire-IDE chassis requires a certain level of expertise and experience
on the part of the user/integrator. Since there are many configuration
options and variables (ie. host platforms, applications, etc), only general/
typical configuration guidelines will be discussed in this User's Guide.

One (1) 10' FireWire cable and one (1) 20" FireWire cable are provided with
each DS322 FireWire-IDE chassis.

Typical Single Host Configurations

NOTE: Depending on configuration, additional FireWire cabling may be required.

Contact StorCase for further ordering information.

20 FireWire Cable

(Provided)

10 FireWire Cable

(Provided)

FireWire Host

Figure 7: Typical Single Host Connection to One Data Silo

DS322 User's Guide - Rev. A02

320FW_8

12 Installation

20 FireWire Cable

(Provided)

10 FireWire Cable

(Provided)

FireWire Host

10 FireWire Cable

(Provided)

20 FireWire Cable

(Provided)

Figure 8: Typical Single Host Connection to Multiple Data Silos

320FW_9

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Installation 13

Typical Dual Host Configurations

NOTE: Depending on configuration, additional FireWire cabling may be required.

Contact StorCase for further ordering information.

FireWire Host

(Optional)

FireWire Cable

10 FireWire Cable

(Provided)

320FW_10

FireWire Host

Figure 9: Typical Dual Host Connection to One Data Silo

DS322 User's Guide - Rev. A02

14 Installation

FireWire Host

(Provided)

10 FireWire Cable

10 FireWire Cable

(Provided)

FireWire Host

20 FireWire Cable

(Provided)

20 FireWire Cable

(Provided)

320FW_11

Figure 10: Typical Dual Host Connection to Multiple Data Silos

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Appendix A - Specifications/Dimensions 15

APPENDICES

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

16 Appendix A - Specifications/Dimensions

Appendix A - Specifications/Dimensions

The following DS322 specifications and

0 C to 40 C

-1000 to 10,000 ft

-305m to 3048m

3.35 (85.1mm)

16.92 (429.8mm)

14.00 (355.6mm)

20.0 lbs (9.1kg)

Total weight including 2 DE110s

dimensions are provided for reference only.

-40 C to 70 C

-1000 to 40,000 ft

-305m to 12195m

Compliance

Max. Transfer Rate up to 400Mbps

Max. Cable Length

IEEE-1394 &
ATA-5

4.5m (14.75 ft)

(1) Auto Ranging 65 Watt (112W Peak*) Power Supply

100VAC - 240VAC, 50-60Hz

DC Output Continuous

5 sec. maximum

*

Total for 2 Blowers

(High Speed)

22.6 CFMs

320FW_specs

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Appendix A - Specifications/Dimensions 17

16.92

(429.8mm)

Front View

19.00

(482.6mm)

14.00

(355.6mm)

1.04
(26.4mm)

Top View

1.18

(30.0mm)

Right Side View

Figure A-1: DS322 Physical Dimensions

(Dimensions are for reference only)

320FW_dims

3.35

(85.1mm)

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

18 Appendix B - Optional Accessories

Appendix B - Optional Accessories

FireWire Cables

(Figure B-1)

Additional FireWire cables are available for the DS322. Contact StorCase for further ordering
information.

10ft. FireWire

Cable

Figure B-1: FireWire Cables

20in. FireWire

Cable

4FW_8

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Appendix B - Optional Accessories 19

Drive Carriers

(Figure B-2)

Additional DE110 removable drive carriers are available for the DS322 as shown in Figure
B-2. Contact StorCase for further ordering information.

320FW_12

Figure B-2: DE110 Drive Carrier

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

20 Appendix B - Optional Accessories

Carrying Case

(Figure B-3)

The optional molded plastic carrying case (P/N S20E101) is designed to transport the DE110
drive carrier from one site to another in a safe, impact and moisture resistant environment. Its
compact dimensions, 7" long x 9" wide x 4" high, make it easy to carry and store. The foam
lining is contoured to fit a single DE110 carrier. Contact StorCase for further ordering
information.

320FW_13

Figure B-3: Carrying Case

StorCase Technology, Inc. DS322 User's Guide - Rev. A02

Reader's Comments 21

Reader's Comments

Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!

Date:

Your Name:

Address:

Telephone: ( )

To mail this page, carefully remove it from the manual, fold it, staple or tape it shut, and drop
it in the mail. To FAX this page, carefully remove it from the manual (or make a photocopy) and
FAX it to us at [phone]. Thank you for taking the time to help us make our products
better!

DS322 User's Guide - Rev. A02 StorCase Technology, Inc.

22 Reader's Comments

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StorCase Technology, Inc. DS322 User's Guide - Rev. A02