DS321 User's Guide - Rev. B00StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® removable device enclosures and all Data Silo®, Data Stacker® and
InfoStation® external expansion chassis, except for those components integrated into or
purchased separately for use with these products which are identified and covered by the threeyear or hard drive warranties described below. All StorCase interface cables and other
accessories specifically intended for use with the StorCase products identified above are also
covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types FJR) and all RhinoJR
removable device enclosures (model types RJR).
One-Year Warranty: All StorCase products identified as Reconditioned or Special Inventory
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products,
are subject to the warranty terms and conditions provided by the drive manufacturer.
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
3.Follow all warnings and instructions marked on the product.
4.Do not use this product near water.
5.This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6.Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
Wichtige Sicherheitshinweise
1.Diese Hinweise sollten vollständig durchgelesen werden.
2.Diese Hinweise für einen späteren Gebrauch aufbewahren.
3.Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4.Das Gerät nicht in der Nähe von Wasser verwenden.
5.Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6.Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7.Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.
v
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
Figure B-4: Carrying Case ............................................................................................... 22
vii
NOTICE:This User's Guide is subject to periodic updates without notice. While reason-
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
able efforts have been made to ensure accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
PackagingInformation
The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.
If the wrong Data Silo model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
Serial Number:
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
2Introduction
GeneralDescription
WARNING:The DS321 contains NO USER SERVICEABLE PARTS inside the unit. Refer ALL
The StorCase Technology Data Silo® DS321 2-bay expansion chassis with FireWire 800
(IEEE-1394b) interface provide durable and reliable mounting for two (2) 3.5" form factor, lowprofile (1" high) Ultra ATA100 or 133 drives. It is downward compatible with earlier technology
IDE drives.
The DS321 is a 1U desktop (rack-mountable with provided hardware), dual bay configuration
(Figure 1) for removable drives (equipped with 2 Data Express® DE110 removable drive
enclosures). Each chassis is constructed of rugged steel and is equipped with one (1) 40W
auto-switching power supply, drive status LEDs, one (1) cooling fan (5.5 CFM), and all
necessary internal wiring and drive mounting hardware.
The DS321 comes standard with two (2) dual port FireWire 800 (IEEE-1394b) interfaces, which
allow for single or dual host configurability.
This User's Guide describes the steps required for installing drive(s) into the Data Silo
DS321external expansion chassis. This guide is intended to supplement documentation
provided with the host computer system, the operating system, and the drive(s) to be installed
within the Data Silo.
Features:
1U desktop enclosure (rack-mountable with provided hardware)
Two (2) Data Express® DE110 removable IDE drive carriers
Supports drive hot swapping
Supports Ultra ATA100 or 133 drives (downward compatible with earlier-technology
AT/IDE drives)
Two (2) FireWire 800 (IEEE-1394b) interfaces with multiple drive configurability
Universal Plug and Play
Supports FireWire 800 high-speed transfer rates (up to 800Mbps)
Compliant with ATA-5 and IEEE-1394b Standards
Supports Microsoft® Windows® 98SE/2000/ME and Mac® OS generic SBP-2 drivers
Corrosion-resistant steel construction
One (1) fan (5.5 CFM) with override option
One (1) 40W auto-switching power supply
Audible alarm
Includes external 6' and 20" Beta-to-Beta (FireWire 800-to-FireWire 800) cables, and
external 6' Bilingual-to-6 circuit 1394a (FireWire 800-to-FireWire 400) cable
Ideal for video editing
7-year warranty and free 24/7 technical support
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
4Introduction
FrontPanel
(Figure 2)
Data Express® DE110 Removable Drive Carrier(s) - Provides durable and reliable
mounting for low-profile 3.5" Ultra ATA100 or 133 drives (downward-compatible with
earlier technology IDE drives).
Key Lock/Drive Power Switch(es) - Perform three functions. The key switch assures
proper seating of the drive carrier within the receiving frame, turns power to the drive
on and off, and prevents unauthorized removal or installation of the carrier.
NOTES:Disable FireWire device on host computer desktop before turning OFF
LEDs - Provides the following operating information:
Ready =ON indicates power to the drive and drive is ready.
(Green)FLASHING indicates drive not ready.
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
6Introduction
RearPanel
(Figure 3)
FireWire Interfaces - Connect to a FireWire 800 (IEEE-1394b) device via FireWire800
cable (provided). Dual connectors allow for single or dual host configurability. Refer to
section "Typical FireWire Configurations" for further information.
Fan - One (1) cooling fan provides chassis ventilation (5.5 CFM).
Fan Override Switch -
OFF =(Recommended) Cooling fan is ON when chassis is on
(Factory Default).
ON =Fan Override is enabled. Cooling fan is DISABLED.
A/C Power In - Accepts U.S. and other available international standard power cords.
Power Switch - Rocker switch controls power to the power supply.
CAUTION:The DS321 chassis contains NO USER SERVICEABLE parts inside the unit.
NOTE:Refer to the Data Express DE110 User's Guide for additional operating and
Refer ALL servicing to qualified personnel!
installation information. Also refer to the disk manufacturer's documentation
for specific information regarding the disks.
Drive Preparation
1.Remove the drive from its protective packaging.
2.Plastic Drive Bezel: If the drive came equipped with a plastic front bezel, it must
be removed before installing the drive into the drive carrier.
3.In most cases, your drive will be factory-configured as a Master Drive using a jumper
option on the drive itself. StorCase however, recommends reconfiguring the drive
to Cable Select instead. This can be done by configuring the jumper option on the
drive itself (refer to the drive manufacturer's documentation for further information).
NOTE:Since specifications (specifically, pin assignments) between drive
manufacturers may vary, please refer to your drive manufacturer's
documentation for exact information regarding Cable Select configuration.
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
8Installation
Drive Installation
1.Remove the DE110 drive carrier(s) from the DS321 chassis.
2.Uninstall the drive cover(s) from the drive carrier(s). Refer to Figure 5.
3.Attach the DC power cable (from the Drive Carrier Board) to the drive (Figure 4).
4.Carefully insert the drive into the carrier. Slide the drive towards the Drive Carrier
Board, so that the I/O connector on the drive mates with the connector on the Drive
Carrier Board (Figure 4). Make sure that the DC power cable is not pinched.
5.Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure 4).
3 Secure with #6-32
Phillips Flat Hd.
screws (2 Total)
Figure 5: Drive Cover Installation
7.The DE110 drive carrier is now ready to be inserted into the Data Silo.
NOTE:The lock on the DE110 carrier functions as a lock and a DC power
switch for the carrier unit. The lock must be engaged in order to
supply power to the carrier and installed drive.
8.Reboot the computer. The new disks is now ready for use, although it may have
to be formatted or initialized prior to use with your operating system and applications
software.
WARNING:Unlocking the carrier unit switches DC power OFF to the drive.
Since disk drives require a short amount of time to spin down, allow
about 15 seconds before pulling the carrier unit out of the receiving
frame to avoid possible damage to the drive.
NOTES:Disable FireWire device on host computer desktop before turning OFF
power (simply right-click on the Unplug/Eject Hardware Icon located in the System Tray and "disconnect").
For Microsoft® Windows® 2000 applications, DO NOT turn on immediately after turning off power. Wait at least 15 seconds before turning
power back on.
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
10Installation
Desktop Conversion
NOTE:All necessary desktop conversion hardware is included in the DS321 acces-
sory bag.
1.Unplug the DS321 and verify that ALL cables have been disconnected.
2.Turn the DS321 over and place it on a soft clean surface, so that the bottom is facing
upward.
3.Peel paper backing off rubber feet (4 total) and press into place (location indicated
by "L" marks) as shown in Figure 6.
NOTE:All necessary rack mount conversion hardware is included in the DS321 acces-
sory bag.
1.Unplug the DS321 and verify that ALL cables have been disconnected.
2.Place DS321 on a soft clean surface.
3.Attach each bracket with four (4) black #6-32 Phillips Flat Hd. screws as shown
in Figure 7.
DS321 Chassis
Attach with 4
Black Screws
(Included)
321_13
Bracket
(1 per Side)
Figure 7: Rack Mount Conversion
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
12Installation
Typical FireWire Configurations
NOTES:The installation, configuration, and use of the StorCase Data Silo DS321
FireWire 800-to-IDE chassis requires a certain level of expertise and experience on the part of the user/integrator. Since there are many configuration
options and variables (ie. host platforms, applications, etc), only general/typical
configuration guidelines will be discussed in this User's Guide.
One (1) 6' FireWire 800-to-FireWire 800 cable, one (1) 20" FireWire 800-toFireWire 800 cable, and one (1) 6' FireWire 800-to-FireWire 400 cable are
provided with each DS321 chassis.
Typical Single Host Configurations
NOTE:Depending on configuration, additional FireWire 800 cabling may be required.
Contact StorCase for further ordering information.
20 FireWire 800 Cable
(Provided)
6 FireWire 800 Cable
(Provided)
321_05
FireWire Host
Figure 8: Typical Single Host Connection to One Data Silo
Additional DE110 removable drive carriers are available for the DS321 as shown in Figure
B-2. Contact StorCase for further ordering information.
320FW_12
Figure B-2: DE110 Drive Carrier
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
22Appendix B - Optional Accessories
Carrying Case
(Figure B-3)
The optional molded plastic carrying case (P/N S20E101) is designed to transport the DE110
drive carrier from one site to another in a safe, impact and moisture resistant environment. Its
compact dimensions, 7" long x 9" wide x 4" high, make it easy to carry and store. The foam
lining is contoured to fit a single DE110 carrier. Contact StorCase for further ordering
information.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
Date:
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
DS321 User's Guide - Rev. B00StorCase Technology, Inc.
24Reader's Comments
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