StorCase Technology DS320 User Manual

StorCase® Technology

Data Silo

®

DS320

External SCSI
Expansion Chassis

User's Guide

StorCase® Technology

Data Silo

®

DS320

External SCSI

Expansion Chassis

User's Guide

Part No. D89-0000-0115 B02 June 2003

i

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Silo DS320

DS320-XX/X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class B
EN 50082-1: 1997 Generic Immunity

- EN 61000-4-2 - EN 61000-4-5

- EN 61000-4-3 - EN 61000-4-6

- EN 61000-4-4 - EN 61000-4-8

- EN 61000-4-11

EN 60950

CAN/CSA-C22.2 No. 950-95
UL 1950

EN 60950: 1992 EN 60950/A2: 1993
EN 60950/A1: 1993 EN 60950/A3: 1995

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

FCC Part 15, Class B

AS/NSZ 3548 Information Technology Equipment

2000

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei
Fragen über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen
laßen.

v

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 3

Rear Panel ............................................................................................................. 4

INSTALLATION ...................................................................................................................... 5

Installing the Drive(s) into the DS320 .......................................................................... 5

Removing the Access Panel ................................................................................ 5

Drive Preparation .................................................................................................. 6

Removing the Drive Bracket ................................................................................ 6

Installing the Drive into the Bracket ..................................................................... 7

Selecting the SCSI ID Number .................................................................................... 10

APPENDICES ........................................................................................................................ 13

Appendix A - Specifications/Dimensions .................................................................. 14

Appendix B - Drive Interface Adapter Options ........................................................ 16

Reader's Comments............................................................................................................ 17

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

List of Figures

Figure 1: Data Silo DS320 .............................................................................................. 2

Figure 2: DS320 Front Panel .......................................................................................... 3

Figure 3: DS320 Rear Panel .......................................................................................... 4

Figure 4: Access Panel ................................................................................................. 5

Figure 5: Removing the Drive Bracket .......................................................................... 6

Figure 6: Removing the Filler Panel ............................................................................... 7

Figure 7: Attaching the 3.5" Adapter Brackets to the Drive ........................................ 8

Figure 8: Installing a Drive into the Drive Bracket ........................................................ 8

Figure 9: Installing the Drive/Bracket Assembly into the Chassis ............................... 9

Figure 10: SCSI ID Selection Switch ............................................................................. 10

Figure 11: 8-Bit SCSI ID Cable Connection ................................................................... 11

Figure 12: 16-Bit SCSI ID Cable Connection ................................................................. 12

Figure A-1: DS320 Physical Dimensions ........................................................................ 15

Figure B-1: Drive Interface Adapters ............................................................................. 16

vii

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

efforts have been made to ensure accuracy of this document, StorCase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot ac­cept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The Data Silo is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

2 Introduction

GeneralDescription

WARNING: The DS320 contains NO USER SERVICEABLE PARTS inside the unit. Refer

The StorCase Technology Data Silo® DS320 expansion chassis provides rugged and reliable
housing for SCSI storage devices. The DS320 is designed to support 3.5" and 5.25" form factor,
full-height, half-height, and low profile (1" high) removable media devices. The DS320 can
house Data Express® removable drive enclosures as well.

The DS320 is available in a rack mount, dual bay configuration (Figure 1). Each chassis is
constructed of rugged steel and is equipped with one (1) 65W auto-ranging power supply,
chassis status LED, SCSI ID select switches, two (2) adjustable-speed blowers, and all
necessary internal wiring and drive mounting hardware.

The DS320 can support single or dual-host interfaces and is prewired with either 50-pin
Microminiature (HD50), 68-pin High Density, and 68-pin VHDCI (Ultra320) rear panel
connections.

ALL servicing to qualified service personnel!

Figure 1: Data Silo DS320

This User's Guide describes the steps required for installing drive(s) into the DS320 external
expansion chassis.

This guide is intended to supplement documentation provided with the host computer system,
the operating system, and the drive(s) to be installed within the DS320.

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Introduction 3

FrontPanel

(Figure 2)

 Chassis Status LED/Audio Indicator - Provides the following operating informa-

tion:

GREEN = Steady glow indicates power ON
RED = Flashing indicates Fan Failure (alarm will sound)

 SCSI ID Select Switch(es) - Provide SCSI ID selection. The Data Silo uses two (2)

rotating switches (refer to "Selecting the SCSI ID Number" for additional information).

 Device Fault LED - Provides a visual indication of the status for each installed drive.

This LED is housed in the removable filler panel(s) and provides connectors which
can easily be attached to the installed drive(s) within the chassis.

 Device Activity LED - Provide a visual indication of drive activity. This LED is housed

in the removable filler panel(s) and provides connectors which can easily be attached
to the installed drive(s) within the chassis.

 Removable Filler Panel(s) - Accommodate up to two (2) low-profile or half-height

devices.

 Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the rack-

mount chassis.

 Power Switch - Rocker switch controls power to the DS320 chassis.

Figure 2: DS320 Front Panel

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

4 Introduction

RearPanel

(Figure 3)

 SCSI I/O Connector(s) - The DS320 is available with 50-pin MM (HD50), 68-pin HD,

or 68-pin VHDCI connections. Up to two (2) SCSI channels can be supported.

 Blower(s) - Two (2) blowers provide ample chassis ventilation (11.3 CFM each).

 A/C Power In - Accepts U.S. and other available international standard power

cables. Contact StorCase for ordering information.

 Fan Speed Selector Switch - High and low speed. High speed (factory-default)

is recommended for high performance (10K RPM and higher) drives.

Figure 3: DS320 Rear Panel

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Installation 5

INSTALLATION

Installing the Drive(s) into the DS320

While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive(s) being installed. Also refer to the manufacturer's documentation provided with
the drive(s). A #2 Phillips and a flat blade screwdriver will be required.

Removing the Access Panel

WARNING: Remove ALL power from the DS320 before removing the access panel. The

DS320 contains NO USER SERVICEABLE PARTS inside the unit. Refer ALL
servicing to qualified service personnel!

1. Unplug the DS320 and verify that ALL cables have been disconnected.

2. Place the DS320 on a soft clean surface to protect the finish of the chassis.

3. Remove the ten (10) screws located on the top of the unit (Figure 4).

4. Remove access panel by carefully lifting the panel off the chassis.

5. To reinstall panel, simply reverse the above mentioned steps.

Access Panel

Remove

Screws

(10 Total)

320_4

DS320 Chassis

(Front)

Figure 4: Access Panel

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

6 Installation

Drive Preparation

1. Remove the drive from its protective packaging.

2. SCSI Drive Termination - The last drive on any SCSI channel must have termination

enabled. In most instances, depending upon cable configuration, termination will be
handled by an external terminator on the DS320 back panel. If using an external
terminator, disable onboard termination. Refer to the documentation provided by the
drive manufacturer for the location of these terminators or jumpers. External active
termination is recommended for best SCSI performance (terminator not included with
the DS320).

Removing the Drive Bracket

NOTE: Removal of the access panel (Figure 4) and drive bracket (Figure 5) is required in

order to install the drive(s). Once the drive(s) are installed into the bracket, the
entire drive/bracket assembly can then be installed into the chassis.

1. Remove the access panel (Figure 4).

2. Remove the four (4) screws securing the drive bracket to the chassis (Figure 5).

3. Remove the drive bracket from the chassis by carefully lifting the rear of the bracket
out first.

Figure 5: Removing the Drive Bracket

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Installation 7

Installing the Drive into the Bracket

NOTE: Removal of the filler panel(s) is recommended for the installation of the drive(s) into

the drive bracket.

1. Carefully remove filler panel(s) by applying pressure to the tabs with the tip of a flat
blade screwdriver (Figure 6).

Drive Bracket

(2 per Chassis)

Apply Pressure Here to

Release Filler Panel

from Drive Bracket

320_6

(1 per Bracket)

Apply Pressure Here to

ReleaseFiller Panel

from Drive Bracket

Removable
Filler Panel

Figure 6: Removing the Filler Panel

2. Install the drive(s) into the drive bracket. If installing 3.5" devices into the DS320,
attach the 3.5" adapter brackets (included) to the drives before installing them into
the drive bracket (Figure 7). Drive(s) must be side-mounted to the drive brackets
using the provided #6-32 Phillips screws (Figure 8).

NOTE: Do not fully tighten the screws that fasten removable media devices into the drive

bracket at this point. The screws should be tightened after the drive bezel clearance
has been checked with the chassis bezel.

3. After the drive has been installed into the drive bracket, carefully insert the drive
bracket assembly into the chassis.

NOTE: Make any adjustments necessary to the drive(s) to ensure a good fit between the

drive bezel and the chassis bezel at this point. Tighten screws after necessary
adjustments have been made.

4. Secure the drive/bracket assembly to the chassis with four (4) screws (Figure 9).

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

8 Installation

Figure 7: Attaching the 3.5" Adapter Brackets to the Drive

Figure 8: Installing a Drive into the Drive Bracket

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Installation 9

Figure 9: Installing the Drive/Bracket Assembly into the Chassis

5. Connect the I/O cable(s) to the drive(s). Verify that the Pin 1 indicator on the cable
is properly aligned (refer to the drive manufacturer's documentation for more infor­mation).

6. Connect the 4-pin DC power cable(s) from the DS320 to the drive(s).

7. Reinstall the access panel and fasten all screws.

8. Connect the AC power cable to the DS320 and turn on power. Should there be any

unusual sound, turn the DS320 OFF immediately. Disconnect the power cable and
remove the access panel to locate the source of the problem.

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

10 Installation

Selecting the SCSI ID Number

The SCSI ID is an address number (0-7 for 8-bit protocol and 0-15 for 16-bit protocol) that is
assigned to each SCSI device. Each device in the chain must have a unique SCSI ID number.
SCSI ID 7 is usually reserved for the host controller. If the computer system is already equipped
with internal or external SCSI storage devices, some ID numbers will already be reserved. For
instance, if the computer system came with an internal SCSI hard drive, it may be designated
as SCSI device 0 (refer to the computer system documentation for additional information).

Two (2) SCSI ID selection switches are located on the front panel of the DS320 enclosure
(Figures 2 & 10). These rotating switches can be adjusted with the provided alignment tool.

Carefully select the appropriate SCSI ID number(s) for the installed device(s). Note that some
switch settings may be invalid for your interface type. Selecting an invalid ID number, or
selecting the same number on different devices may cause unpredictable results and the
computer system may not recognize the installed device(s). If the computer system can not
recognize the boot disk, the computer system may fail to properly start-up.

Figure 10: SCSI ID Selection Switch

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Installation 11

IF INSTALLING AN 8-BIT SCSI DEVICE:

The unit ID cable contains black, brown, red/black, and orange wires. Attach three (3)
connectors from the SCSI ID select cable to the appropriate 2mm drive pins (Figure 11). The
fourth (orange) wire is not used for the 8-bit installation.

The single black wire plugs into the drive pin used to select ID1, the brown wire plugs into
the drive pin for ID2, the red/black wire plugs into the drive pin for ID4. The orange wire
is not used for this interface.

In most cases, the drive manufacturer labels each pair of SCSI ID select pins in significant bit
order (0, 1 and 2). One row of drive pins is the signal row, and one row is designated for
ground (refer to the drive manufacturer's documentation for specific pin configurations).

The Data Silo ID select cable provides 2mm, 2-conductor drive connectors. A single wire
attaches to one side of each connector (with the exception of the red/black connector). The
cable side of each connector must align with the signal pin on the drive. On the red/black
connector, the red wire aligns with the signal pin on the drive and the black wire aligns with
the ground pin.

NOTE: Some versions of the Data Silo have a reversible ID select cable. This cable may

be attached to either 2mm or 1.25mm drive pins.

SCSI ID Select
Connector (2mm)

Pin 1

ID0

ID1

ID2

Not Used

ID Select
Cable

2mm Drive
Connectors

Orange (Not Used)

Black (ID0)
Brown (ID1)

Red (ID2)/Black (GND)

0538A

Ground
Row

Typical Drive 8-Bit Single-Ended ID Select Pins

(Pins vary on each drive model. See Drive
Manufacturer's Manual.)

Signal Row

GND Row

ID Select Cable (2mm) from
Data Silo ID Select Connector

0

1

2

Black (ID0)

Brown (ID1)

Red (ID2)

Black (GND)

SCSI ID Select
Connector (1.25mm)

TO

Figure 11: 8-Bit SCSI ID Cable Connection

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

12 Installation

Signal Row

Black (ID

0)

Brow

n (ID

1)

R

ed (ID

2)

O

range (ID

3)

Black (G

N

D

)

GND Row

IF INSTALLING A 16-BIT SCSI DEVICE:

The unit ID cable contains black, brown, red/black, and orange wires. Attach four (4)
connectors from the SCSI ID select cable to the appropriate 2mm drive pins (Figure 12).

The single black wire plugs into the drive pin used to select ID1, the brown wire plugs into
the drive pin for ID2, the red/black wire plugs into the drive pin for ID4 and the orange wire
plugs into the drive pin to select ID8.

In most cases, the drive manufacturer labels each pair of SCSI ID select pins in significant bit
order (0, 1 and 2). One row of drive pins is the signal row, and one row is designated for
ground (refer to the drive manufacturer's documentation for specific pin configurations).

The Data Silo ID select cable provides 2mm, 2-conductor drive connectors. A single wire
attaches to one side of each connector (with the exception of the red/black connector). The
cable side of each connector must align with the signal pin on the drive. On the red/black
connector, the red wire aligns with the signal pin on the drive and the black wire aligns with
the ground pin.

NOTE: Some versions of the Data Silo have a reversible ID select cable. This cable may

be attached to either 2mm or 1.25mm drive pins.

SCSI ID Select
Connector (2mm)

ID0

ID1

ID2

ID3

ID Select
Cable

2mm Drive
Connectors

Orange (ID3)
Black (ID0)
Brown (ID1)

Red (ID2)/Black (GND)

0537A

Typical Drive 16-Bit Single-Ended ID Select Pins

(Pins vary on each drive model. See Drive
Manufacturer's Manual.)

0

1

2

3

ID Select Cable (2mm) from
Data Silo ID Select Connector

SCSI ID Select

TO

Connector
(1.25mm)

Pin 1

Ground
Row

Figure 12: 16-Bit SCSI ID Cable Connection

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Appendix A - Specifications/Dimensions 13

APPENDICES

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

14 Appendix A - Specifications/Dimensions

Appendix A - Specifications/Dimensions

SCSI Data Silo chassis conform to the Small Computer Systems Interface (SCSI) Standard set
by the American National Standards Institute (ANSI). The following DS320 specifications and
dimensions are provided for reference only.

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Appendix A - Specifications/Dimensions 15

Figure A-1: DS320 Physical Dimensions

(Dimensions are for reference only)

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

16 Appendix B - Drive Interface Adapter Options

Appendix B - Drive Interface Adapter Options

StorCase provides several drive interface adapter options that permit various DS320/drive
connector combinations. Contact StorCase for additional ordering information.

Adapts 16-bit, 68-pin SCSI Wide device to 8­bit, 50-pin SCSI Narrow cable connector.

Adapts 8-bit, 50-pin SCSI Narrow de­vice to 16-bit, 68-pin SCSI Wide cable
connector.

Figure B-1: Drive Interface Adapters

Adapts 16-bit, 68-pin SCSI Wide cable con­nector to Single-Connect (SCA) drive inteface
connector (includes power, ID selection and
device activity connections). Also supports
Ultra2 and Ultra160 (LVD) interfaces.

StorCase Technology, Inc. DS320 User's Guide - Rev. B02

Reader's Comments 17

Reader's Comments

Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!

Date:

Your Name:

Address:

Telephone: ( )

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it in the mail. To FAX this page, carefully remove it from the manual (or make a photocopy) and
FAX it to us at [phone]. Thank you for taking the time to help us make our products
better!

DS320 User's Guide - Rev. B02 StorCase Technology, Inc.

18 Reader's Comments

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StorCase Technology, Inc. DS320 User's Guide - Rev. B02