StorCase Technology DS100 User Manual

StorCase® Technology

Data Silo

®

DS100

External SCSI Ultra320
Expansion Chassis

User's Guide

StorCase® Technology

Data Silo

®

DS100

External

SCSI Ultra320

Expansion Chassis

User's Guide

Part No. D89-0000-0208 A02 May 2003

i

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

DS100 (Ultra320) User's Guide - Rev. A02 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DS100 (Ultra320) User's Guide - Rev. A02

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DS100 (Ultra320) User's Guide - Rev. A02 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Silo DS100 (Ultra320)

S30A12X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class B
EN 50082-1: 1992 Generic Immunity

- IEC 1000-4-2 ESD

- IEC 1000-4-3 Radiated Immunity

- IEC 1000-4-4 Electrical Fast Transient

EN 60950

CAN/CSA-C22.2 No. 950-93
UL 1950

EN 60950: 1988 EN 60950/A2: 1991
EN 60950/A1: 1990

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DS100 (Ultra320) User's Guide - Rev. A02

FCC Part 15, Class B

AS/NZS 3548 Information Technology Equipment

2002

Federal Communications Commission (FCC) Statement

RADIO FREQUENCY INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver
is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Warning: A shielded-type power cord is required in order to meet FCC emission limits and also
to prevent interference to the nearby radio and television reception. It is essential that only
the supplied power cord be used.

v

Use only shielded cables to connect I/O devices to this equipment.

You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.

DS100 (Ultra320) User's Guide - Rev. A02 StorCase Technology, Inc.

vi

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.

StorCase Technology, Inc. DS100 (Ultra320) User's Guide - Rev. A02

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 4

Rear Panel ............................................................................................................. 5

INSTALLATION ...................................................................................................................... 6

Installing the Drive(s) into the DS100 .......................................................................... 6

Removing the DS100 Cover................................................................................. 6

Drive Preparation .................................................................................................. 7

Drive Installation ................................................................................................. 10

Connecting the DS100 to the Computer System ...................................................... 15

Selecting the SCSI ID Number .................................................................................... 17

APPENDICES ........................................................................................................................ 19

Appendix A - Specifications/Dimensions.................................................................. 20

Appendix B - Fuse Removal ...................................................................................... 22

Reader's Comments............................................................................................................ 23

vii

List of Figures

Figure 1: Data Silo DS100 Family .................................................................................. 2

Figure 2: Data Silo DS100 Drive Installation Overview ................................................ 3

Figure 3: DS100 Front Panel .......................................................................................... 4

Figure 4: DS100 Rear Panel .......................................................................................... 5

Figure 5: Cover Screw Location ................................................................................... 6

Figure 6: Removing the Cover ....................................................................................... 7

Figure 7: 8-Bit SCSI ID Cable Connection ..................................................................... 8

Figure 8: 16-Bit SCSI ID Cable Connection ................................................................... 9

Figure 9: Removing the Filler Panel ............................................................................. 10

Figure 10: Removing the Drive Mounting Bracket ........................................................ 11

Figure 11: Attaching the 3.5" Adapter Brackets to the Drive ...................................... 11

Figure 12: Installing the Drive into the Drive Mounting Bracket ................................... 12

Figure 13: Installing the DS100 2-Bay Drive Mounting Bracket ................................... 13

Figure 14: Installing the Drive into the DS100 4-Bay Drive Mounting Bracket ............ 14

DS100 (Ultra320) User's Guide - Rev. A02 StorCase Technology, Inc.

viii

List of Figures (cont'd)

Figure 15: SCSI ID Selection Switches ......................................................................... 16

Figure 16: Typical DS100 Connection ........................................................................... 17

Figure A-1: DS100 Physical Dimensions ........................................................................ 21

Figure B-1: Removing the Fuse ...................................................................................... 22

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

StorCase Technology, Inc. DS100 (Ultra320) User's Guide - Rev. A02

efforts have been made to ensure the accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Silo® external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment. The Data Silo was
carefully inspected before and during the packing procedure at the factory. Evidence of any
damage to the Data Silo should be reported to the shipper immediately.

If the wrong Data Silo model has been received, please call your reseller or StorCase at (800)
435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The DS100 is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

Serial Number:

DS100 (U320) User's Guide - Rev. A02 StorCase Technology, Inc.