DE75i-A66 User's Guide - Rev. A00StorCase Technology Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY INC. ("StorCase") warrants that the following products will be free
from defects in material and workmanship for a period of seven (7) years from the date of
purchase from StorCase or its authorized reseller: all Data Silo®, Data Stacker®, and
InfoStation external expansion chassis, all Data Express® removable device enclosures and
all StorCase interface cables and accessories specifically intended for use with these
products. Subject to the conditions and limitations set forth below, StorCase will, at its option,
either repair or replace any part of its product that proves defective by reason of improper
workmanship or materials. Repair parts or replacement products will be provided by StorCase
on an exchange basis, and will be either new or refurbished to be functionally equivalent to
new.
This warranty will not be responsible for any software, firmware or other customer data stored
within, or interfacing with a StorCase product.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective product returns directly to StorCase, a Return Material Authorization
("RMA") number must be obtained by calling StorCase Customer Service at (714) 445-3455.
The RMA number must be prominently displayed on the outside of the return package.
Shipments must be freight-prepaid and insured, and must include the product serial number,
a detailed description of the problem experienced, and proof of the original purchase date.
Products must be properly packaged to prevent damage in transit. Damage resulting from
improper packaging will not be covered by this warranty. The StorCase factory service center
is located at 3400 S. Susan Street, RMA Dept., Santa Ana, California 92704, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase's Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 435-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached
from within the U.K. at 01932 738915.
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.
the StorCase website at http://www.storcase.com or contact your StorCase
representative for the latest revision of this document.
Introduction1
DATA EXPRESS® DE75i-A66 INTRODUCTION
PackagingInformation
The StorCase Technology Data Express® system is shipped in a container designed to
provide protection and prevent damage during shipment. The Data Express unit was
carefully inspected before and during the packing procedure at the factory. Bent or
broken connectors, or evidence of other damage to the Data Express should be reported
to the shipper immediately. Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call StorCase at (800) 435-
0642. A staff member will give you a Return Material Authorization (RMA) number to
facilitate processing. StorCase cannot accept returns which do not display an RMA
number on the outside of the package. Return the unit with all the original packing
materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
1. Drive Carrier
2. Low-Profile Filler Bracket (Installed)
3. Receiving Frame
4. #6-32 x 1/4" Phillips Machine Hd. Screws
(Attach Receiving Frame to Computer)
5. Jumper Plugs
6. Drive Lock Keys
7. #6-32 x 3/16" Phillips F.H. Screws
(Attach Drive and Cable Cover to
Carrier)
8. Alignment Tool
9. Single Row Wire Wrap Connectors
10. User's Guide
11. Drive Cover
Figure 1: Package Contents
DE75i-A66 User's Guide - Rev. A00StorCase Technology Inc.
2Introduction
Package Contents
The DE75i-A66 package contents include the following items:
Table 1: Shipping Contents
One StorCase Data ExpressDE75i-A66 DE75i-CA66DE75i-RA66
AT/IDE Removable EnclosurePart Number(Carrier & RF)(Carrier)(Receiving Frame)
Drive CarrierDE75i-CA66(1)(1)
Receiving FrameDE75i-RA66(1)(1)
Alignment ToolD45-0000-0037(1)(1)
Phillips Mounting Screws (#6-32 x 3/16D10-4040-0087(6)(6)
F.H. to attach drive and cable cover)
Phillips Mounting Screws (#6-32 x 1/4)D45-0000-0004(4)(4)
to attach receiving frame to computer)
Single Row Wire Wrap ConnectorsD16-0000-0014(2)(2)
Drive CoverD10-4040-0213(1)(1)
Jumper PlugsD16-0000-0053(3)(3)
Drive Lock KeysD45-0000-0059(1 Set)(1 Set)
User's GuideD89-0000-0110(1)(1)(1)
If any items are missing or damaged, contact your StorCase dealer for a replacement.
Serial Numbers
Both the Data Express receiving frame and carrier are labeled with serial numbers.
These numbers must be reported to the StorCase Customer Service Representative in
order to receive a Return Material Authorization (RMA) for warranty claims. Locate the
serial number labels and record the numbers in the spaces provided below.