SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
Page 3
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of WarrantyTwelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data
Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those components integrated into or purchased separately for use with these products which are identified
and covered by the three-year or hard drive warranties described below. All StorCase interface
cables and other accessories specifically intended for use with the StorCase products identified
above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
able efforts have been made to ensure the accuracy of this document, Stor-
Case Technology, Inc. assumes no liability resulting from errors or omissions
in this publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Page 8
Introduction1
INTRODUCTION
Packaging Information
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully
inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the SATA 3Gbps DE50 receiving frame and carrier are labeled with serial numbers. These
numbers must be reported to the StorCase Customer Service Representative in order to
receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number
labels and record the numbers in the spaces provided below.
Receiving Frame:
Device Carrier:
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
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2Introduction
Package Contents
NOTES:Package contents may vary, depending on model.
Some DE50 models do not include a 5.25" adapter bracket.
The SATA 3Gbps DE50 package contents include the following items. If any item is missing
or damaged, contact your StorCase dealer for a replacement.
Accessory
Bag
Drive
Carrier
Receiving Frame
(shown with Factory-Installed
5.25 Adapter Bracket)
One Data Express SATA 3Gbps
Removable Enclosure
1. Drive Carrier
2. Receiving Frame
(with 5.25 adapter bracket installed* )
3. M3 Phillips Flat Hd. Screws
4. M3 Phillips Pan Hd. Screws
5. Self-Tapping Screws
6. DC-to-SATA Power Connector
7. Alignment Tool
8. Drive Lock Keys
9. Insert Sheet
* Some DE50 models do not include a 5.25 adapter bracket
NOTES:For SATA 3Gbps operation, a SATA 3Gbps controller and SATA 3Gbps hard
The StorCase Technology Data Express® SATA 3Gbps DE50 is a removable drive carrier
and receiving frame, designed to provide durable and reliable mounting for one (1) 2.5" SATA
3Gbps drive within a 3.5" or 5.25" peripheral slot (with factory-installed adapter bracket). It
is downward compatible with earlier technology SATA drives.
The SATA 3Gbps DE50 allows a drive to be removed and transported to another SATA 3Gbps
DE50-equipped computer or expansion chassis, and also provides the ability to secure
sensitive data by removing and storing the drive safely for future use.
drive are required.
SATA 3Gbps DE50 receiving frames are indicated by a BLUE LED. PATA DE50
receiving frames are indicated by a GREEN LED.
SATA 3Gbps DE50 carriers are indicated by the SATA logo. PATA DE50 car-
riers are indicated by a Data Express Logo.
Figure 2: SATA 3Gbps DE50 Receiving Frame and Carrier
(shown with 5.25" Adapter Bracket installed)
This User's Guide describes the steps required to install the SATA 3Gbps DE50 removable
enclosure inside a computer peripheral bay or external expansion chassis. This guide
supplements documentation provided with the host computer system, operating system, and
the drive to be installed within the carrier.
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
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4Introduction
Front Panel
(Figure 3)
•Unit ID Number Indicator - This LED is for ID display purposes only. This BLUE
LED displays the status of the SATA 3Gbps DE50 device carrier if the carrier is
Installed and Locked in the receiving frame or if the carrier is removed from the
recei vi ng frame. If the carrier is Installed but not Locked in the receiving frame, a
"u" will be displayed to indicate an unlocked condition. The unit ID number is selected
by means of the unit ID select switch inside the receiving frame using a special
alignment tool supplied with the DE50.
• Activity Indicator - A small BLUE dot next to the unit ID number illuminates to indicate
when the host computer is accessing the data on the DE50 carrier. This dot will flash
during communication with the host computer.
NOTE:Some drives may support this feature. Refer to your drive manufac-
turer's documentation for further information.
•Unit ID Select Switch - This rotating switch selects the unit ID number of the disk
drive. The Unit ID number is for ID display purposes only.
•Key Lock/Drive Power Switch - Performs three functions. The key switch assures proper seating of the drive carrier within the receiving frame, turns power
to the drive carrier ON and OFF, and prevents unauthorized removal or installation
of the carrier. For the computer to access data on the disk drive, the key must be
turned counterclockwise to the locked position.
•Eject Button - Push to eject drive carrier from receiving frame.
•5.25" Adapter Bracket - Some DE50 models do not include a 5.25" Adapter Bracket.
Key Lock/
Power Switch
Eject
Button
Drive
Carrier
5.25 Adapter
Bracket
Unit ID Number
Indicator
2
Activity
Indicator *
Unit ID Select
Switch Location
* Some drives may support the Activity Indicator feature. Refer to
your drive manufacturers documentation for further information.
The number "2" shown above is for illustration purposes only. It can be any
valid unit ID number. The letter "u" (above middle) will appear as illustrated.
* Some drives may support the Activity Indicator feature. Refer to your drive
manufacturers documentation for further information.
Carrier Installed
(unlocked)
Carrier Installed
(locked)
Figure 4: Receiving Frame Unit ID Number and Activity Display
Receiving Frame Rear Panel
(Figure 5)
•I/O Connector - The input/output connector provides a standard interface for all
SATA signals.
•SATA Power Connector - 15-Pin SATA power connector to accept DC power.
NOTE:If your system does not accommodate the SATA power connector,
simply use the SATA-to-DC Power adapter cable (included in the accessory bag) to connect to your system's DC power.
SATA Power
Connector
I/O
Connector
Figure 5: Receiving Frame Motherboard (Rear View)
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
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6Installation
INSTALLATION
NOTES:SATA 3Gbps DE50 receiving frames are indicated by a BLUE LED. PATA DE50
receiving frames are indicated by a GREEN LED.
SATA 3Gbps DE50 carriers are indicated by the SATA logo. PATA DE50 car-
riers are indicated by a Data Express Logo.
Preparation
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
1.Remove the drive (not included) from its protective packaging.
Drive Installation
NOTE:A #1 Phillips screwdriver will be required during this procedure.
1.Loosen and remove the four (4) M3 Phillips Flat Hd. screws located on the drive
carrier unit (Figure 6). Save these screws for Step 5.
M3 Phillips
Flat Hd. Screw
(2 per Side)
Figure 6: Disassembling the Drive Carrier Unit
2.Disassemble the drive carrier unit into its three (3) main components as shown in
Figure 7 (the drive carrier unit is shipped pre-assembled).
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
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8Installation
4.Carefully turn the drive/circuit board assembly upside-down (drive is bottommounted into bracket). Install the mounting bracket/bottom plate assembly and
secure with four (4) M3 screws (provided) as shown in Figure 9.
NOTE:Make sure that the drive circuit board is properly seated in the
mounting bracket slot before tightening screws.
M3 Phillips
Flat Hd. Screw
(4 Total)
Circuit
Board
NOTE:Make sure the circuit board is
properly seated in the bracket
slot before securing drive to the
bracket assembly.
Figure 9: Drive Mounting Bracket Installation
5.Carefully insert the drive/bracket assembly into the top cover and secure with four
(4) M3 screws (saved from Step 1) as shown in Figure 6.
NOTES:Use a #2 Phillips screwdriver for this procedure.
Some DE50 models do not include a 5.25” Adapter Bracket.
The drive should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.
1.Turn OFF power to the computer.
2.Open the computer system according to the manufacturer’s instructions. If necessary, temporarily remove any expansion boards that may make installation difficult.
3.For 5.25" peripheral slots, the 5.25” adapter bracket must be installed. The receiving
frame is side-mounted into the adapter bracket using four (4) M3 Phillips Pan Head
screws (provided), as shown in Figure 10.
With the drive carrier locked in place inside the receiving frame, install the DE50 into
the 5.25” drive opening in the computer or expansion chassis. Use the appropriate
guides to position the DE50 unit, and fasten it into place with four (4) self-tapping
screws (provided). Mounting holes are provided on each side and the bottom of
the adapter bracket to accomodate a variety of mounting configurations. Use the
mounting holes which best suit the computer or expansion chassis configuration
(Figure 11).
4.Adjust the front of the receiving frame so the carrier slides freely in and out on the
receiving frame guides. The position of adjoining peripheral units may require adjustment.
Secure with M3 Phillips
Pan Head Screws
(2 per Side)
Figure 10: Installing the 5.25" Adapter Bracket
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
Page 17
10Installation
or
Side-mount using
provided self-tapping
screws (2 per Side)
Bottom-mount using
provided self-tapping
screws (4 Total)
Figure 11: Adapter Bracket Mounting Holes for 5.25" Peripheral Slots
Mounting Holes
(Left Side)
Mounting Holes
(Right Side)
Mounting Holes
(Bottom)
Figure 12: Receiving Frame Mounting Holes for 3.5" Peripheral Slots
5.Connect the I/O cable from the host adapter to the receiving frame.
6.Connect the SATA power cable from the computer or expansion chassis to the
SATA power connector on the DE50 receiving frame. Refer to Figure 5 for the DE50
receiving frame SATA power connector location.
NOTE:If your system does not accommodate the SATA power connector,
simply use the SATA-to-DC Power adapter cable (included in the accessory bag) to connect to your system's DC power.
7.Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturer’s instructions.
8.Reconnect any system or peripheral cables removed earlier.
9.Turn ON power to the computer. If the installation has been successful, and all the
cables have been properly attached, the system should boot normally. Although the
computer may not recognize the DE50 yet, the front panel display on the DE50
receiving frame should illuminate.
10. The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or computer manufacturer's documentation for formatting information.
Selecting the Unit ID Number
1.Verify that power is turned ON to the DE50 receiving frame by turning on the computer. A number will appear in the unit ID display window if the carrier is locked
in place.
2.Unlock the DE50 drive carrier and remove it from the receiving frame. A "u" will be
displayed initially when the unit is unlocked but will return to a number when the
carrier is removed from the receiving frame.
WARNING:Unlocking the carrier unit switches DC power off to the drive. Since
3.Use the alignment tool supplied with the DE50 to select the ID number of the disk
drive. Refer to Figure 3 for the location of the ID Select Switch on the receiving frame.
Table 1 lists the valid unit ID numbers available for the drive.
NOTE:The unit ID number display is for ID display purposes only!
4.After you have selected an appropriate unit number, replace the DE50 carrier in the
receiving frame, and LOCK IT IN PLACE.
NOTE:The lock on the DE50 receiving frame functions as a lock and a DC
5.Reboot the computer. The new disk is now ready for use, although it may have to
be formatted or initialized prior to use with your operating system and applications
software.
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
disk drives require a short amount of time to spin down, allow about
15 seconds before pulling the carrier unit out of the receiving frame
to avoid possible damage to the drive.
power switch for the carrier unit. The lock must be engaged in order
to supply power to the carrier and installed drive.
Page 19
12Installation
Unit ID Select Switch Settings
NOTE:The unit ID number display is for ID display purposes only!
The following table lists the Unit ID Select Switch settings. Refer to Figure 3 for the location
of the ID Select Switch inside the receiving frame.
The optional molded plastic carrying case (P/N S20E104) is designed to transport one (1) DE50
carrier from one site to another in a safe, impact and moisture-resistant environment. Its
compact dimensions, 10” long x 11” wide x 4.5” high, make it easy to carry and to store. The
foam lining is contoured to fit a single Data Express carrier. Contact your StorCase dealer for
further details and ordering information.
320FW_13
Figure B-1: Carrying Case
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
Date:
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
SATA 3Gbps DE50 User's Guide - Rev. B00StorCase Technology, Inc.
Page 27
20Reader's Comments
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