StorCase Technology DE400 User Manual

StorCase® Technology

Data Express® DE400

Removable Serial ATA
Drive Enclosure with Fan

User's Guide

StorCase® Technology

Data Express® DE400

Removable Serial ATA

Drive Enclosure with Fan

User's Guide

Part No. D89-0000-0235 B00 December 2003

i

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis and all RAID controller modules. In addition,
the following components of the Data Silo®, Data Stacker®, InfoStation® products are subject
to warranty for a period of three (3) years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Safety Standards:
CSA (NRTL/C)

TUV

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

Data Express DE400

S21J108, S21J109, S21J110

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 Class B

- EN 61000-3-2

- EN 61000-3-3
EN 55024: 1998 ITE Immunity

- EN 61000-4-2 - EN 61000-4-6

- EN 61000-4-3 - EN 61000-4-8

- EN 61000-4-4 - EN 61000-4-11

- EN 61000-4-5

CAN/CSA-C22.2 No. 950-95
UL 1950

EN 60950: 1992 EN 60950/A2: 1993
EN 60950/A1: 1993 EN 60950/A3: 1995

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full name: Dieter Paul
Position: President

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

FCC Part 15, Class B

AS/NZS 3548 Information Technology Equipment

2003

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Numbers .............................................................................................................. 1

Package Contents ......................................................................................................... 2

General Description ...................................................................................................... 3

Drive Carrier Front Panel ..................................................................................... 4

Receiving Frame Rear Panel................................................................................ 6

INSTALLATION ...................................................................................................................... 7

Installing the Drive in the Carrier .................................................................................. 7

Preparation ............................................................................................................ 7

SATA Drives ................................................................................................. 7

PATA Drives ................................................................................................. 7

Installation ............................................................................................................. 8

Inserting a Drive into the DE400................................................................................... 9

Removing a Drive from the DE400 ............................................................................... 9

Installing the Receiving Frame ................................................................................... 10

APPENDICES ........................................................................................................................ 13

Appendix A - Specifications/Dimensions.................................................................. 14

Appendix B - Optional Accessories.......................................................................... 16

Replacement Fan Module ................................................................................... 16

Drive Carrier ........................................................................................................ 17

Carrying Case ..................................................................................................... 18

v

Reader's Comments............................................................................................................ 19

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

vi

List of Figures

Figure 1: DE400 Receiving Frame and Carriers ........................................................... 3

Figure 2: Drive Carrier Front Panel ............................................................................... 5

Figure 3: Receiving Frame (Rear View) ....................................................................... 6

Figure 4: Option Pin Assignments ................................................................................. 7

Figure 5: Drive Installation Assembly............................................................................ 8

Figure 6: Receiving Frame Mounting Holes ................................................................ 11

Figure A-1: DE400 Physical Dimensions ......................................................................... 15

Figure B-1: Replacement Fan Module ............................................................................. 16

Figure B-2: Drive Carrier ................................................................................................. 17

Figure B-3: Carrying Case ............................................................................................... 18

List of Tables

Table 1: Package Contents .......................................................................................... 2

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

efforts have been made to ensure the accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully in­spected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.

If the wrong Data Express model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot ac­cept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Numbers

Both the DE400 receiving frame and carriers are labeled with serial numbers. These numbers
must be reported to the StorCase Customer Service Representative in order to receive a Return
Material Authorization (RMA) for warranty claims. Locate the serial number labels and record
the numbers in the spaces provided below.

Receiving Frame:

Device Carriers:

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

2 Introduction

PackageContents

NOTE: Package contents may vary, depending on model.

The DE400 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.

Table 1: Package Contents

One Data Express
Serial ATA Removable Enclosure

1. Drive Carrier(s)

2. Receiving Frame

3. #6-32 Phillips Pan Hd. Screws

4. #6-32 Phillips Flat Hd. Screws

5. Drive Lock Keys

6. Insert Sheet

Carrier(s) &
Rec. Frame

4

1

8

16

2 Sets

1

Carrier
Only

1

4

1 Set

Rec. Frame
Only

1

8

11

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Introduction 3

GeneralDescription

NOTES: For Serial ATA (1.5Gbps) operation, a Serial ATA controller and appropriate

The StorCase Technology Data Express® DE400 is composed of a receiving frame which
supports Serial ATA interfaces and fits within 5.25" full-height peripheral slots. The receiving
frame contains four (4) removable drive carriers designed to provide durable and reliable
mounting for 3.5" form factor, low-profile 1" high Serial ATA and/or Parallel ATA drives (Figure

1).

A fan module on the rear of the receiving frame provides enhanced heat dissipation (23.7 CFM).

The DE400 allows a drive to be removed and transported to another DE400-equipped computer
or expansion chassis, and also provides the ability to secure sensitive data by removing and
storing the drive safely for future use. The DE400 is particularly well suited for PCI-based RAID
controller applications.

Serial ATA cable are required.

A mounting bracket (not included) may be required for the installation of the
DE400. Refer to your chassis manufacturers documentation for further in­formation.

Figure 1: DE400 Receiving Frame and Carriers

This User's Guide describes the steps required to install the DE400 removable enclosure inside
a computer peripheral bay or external expansion chassis. This guide supplements documen­tation provided with the host computer system, operating system, and the drive to be installed
within the carrier.

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

4 Introduction

Drive Carrier FrontPanel

(Figure 2)

Key Lock: The key lock prevents unauthorized removal or installation of the carrier.

NOTE: The key lock is only to prevent unauthorized removal or installation of the drive

Drive Carrier Interface Panel: Each drive carrier provides an interface consisting of the

following LED indicators:

Drive Ready/
Drive Fault LED

carrier. Locking the key lock is not requried for drive carrier operation.

BLUE glow indicates that drive is inserted and
ready for access

RED glow indicates drive failure *

Drive Activity LED

AMBER glow indicates drive is being accessed *

Serial ATA logo indicates drive carrier is for
Serial ATA drives

NO logo indicates drive carrier is for
Parallel ATA drives

* If your PCI-based RAID controller supports these features, cable connections

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

(cables not included) to the Activity LED and Fault LED pins located on the Option
Pin Connector (Figure 6) are required. Refer to the PCI-based RAID controller manu­facturer's documentation for further information.

Introduction 5

Drive Ready/

Drive Fault

Drive

Activity

LEDs

Serial ATA

Logo

Figure 2: Drive Carrier Front Panel

Carrier
Handle

Key

Lock

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

6 Introduction

ReceivingFrameRearPanel

(Figure 3)

DC Power Connector(s): The Data Express uses two (2) standard 4-pin DC power
connectors to accept DC power.

NOTE: Both DC power connectors must be provided with power for proper oper-

ation.

Serial ATA I/O Connectors (Bays 0, 1, 2 & 3): The input/output connectors provides a
standard interface for Serial ATA signals.

Fan Module: Fan module provides enhanced heat dissipation (23.7 CFM). In the event of a
fan failure, all RED LEDs on Bays 0-3 will glow and audible alarm (buzzer) will sound.

Option Pin Connector: Refer to Figure 4 for pin assignments.

Fan Module

DC Power
Connector

Option Pin
Connector

Serial ATA

I/O Connectors

DC Power
Connector

Figure 3: Receiving Frame (Rear View)

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Introduction 7

Activity

LED

Bay 0

Bay 1

Bay 2

Bay 3

Remote LED GND

Reserved

Reserved

Reserved

Reserved

Pin 23

Pin 25

Pin 27

Pin 29

Pin 2

Pin 4

Pin 6

Pin 8

Pin 10

Pin 12

Pin 14

Pin 16

Pin 18

Pin 20

Pin 22

Pin 24

Pin 26

Pin 28

Pin 30

Bay 0

Bay 1

Bay 2

Bay 3

Reserved

Reserved

Reserved

Reserved

Fan LED Enable

Fan Buzzer Enable

Figure 4: Option Pin Assignments

Fault
LED

Factory-Installed

Jumpers

Activity LED: Your Serial ATA host controller may provide support for the ActivityIn-

dicator feature (refer to the Serial ATA host controller manufacturer's
documentation for further information). To utilize the drive carrier Activity
LEDs, make the necessary host connection (cables not included) to Pins
1, 3, 5, & 7 (for Bays 0-3).

Fault LED: Your Serial ATA host controller may provide support for the Fault Indicator

feature (refer to the Serial ATA host controller manufacturer's documen­tation for further information). To utilize the drive carrier Fault LEDs, make
the necessary host connection (cables not included) to Pins 2, 4, 6, & 8
(for Bays 0-3).

Remote LED: This provides an output signal to indicate any drive activity on Bays 0-3

(cables not included).

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

Installation 7

INSTALLATION

NOTES: For Serial ATA (1.5Gbps) operation, a Serial ATA controller and appropriate

Serial ATA cable are required.

A mounting bracket (not included) may be required for the installation of the
DE400. Refer to your chassis manufacturers documentation for further in­formation.

InstallingtheDriveintheCarrier

Preparation

While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the

drive.

NOTE: A #2 Phillips screwdriver will be required during this procedure.

SATA Drives

 Remove the drive from its protective packaging.

 If the drive came equipped with a plastic front bezel, it must be removed.

PATA Drives

 Remove the drive from its protective packaging.

 If the drive came equipped with a plastic front bezel, it must be removed.

 Configure the drive jumper setting to Cable Select before installing into PATA

DE400 carrier.

In most cases, the drive will be factory-configured as a Master Drive using a
jumper option on the drive itself. StorCase however, recommends reconfiguring
the drive to Cable Select instead. This can be done by configuring the jumper
option on the drive itself (refer to the drive manufacturer's documentation for
further information).

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

8 Installation

Installation

1. Carefully insert the drive into the carrier. Slide the drive towards the Drive Carrier
Board, so that the I/O connector on the drive mates with the connector on the Drive
Carrier Board. Drive(s) must be bottom-mounted into the drive carrier(s) using four
(4) Phillips Flat Hd. screws (Figure 5).

NOTE: The Parallel ATA DE400 carrier has a DC Power Cable that must be

connected prior to mating with the Drive Carrier Circuit Board.

2. After the drive(s) have been installed in to the drive carrier(s), carefully insert the
carrier(s) back into the chassis (refer to section "Inserting a Drive into the Chassis"
for further information).

Serial ATA Drive

(Not Included)

Drive

Carrier

Bottom-mount

with four (4)

Phillips Flat Hd.

Screws (Included)

Figure 5: Drive Installation Assembly

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Installation 9

Inserting a Drive into the DE400

NOTES: A new drive can be inserted into an empty bay at anytime. However, the drive

1. Drive is ready to be accessed when the Drive Ready LED glows.

will not be ready for access until the following procedure is followed.

The key lock is only to prevent unauthorized removal or installation of the drive
carrier. Locking the key lock is not required for drive carrier operation.

Removing a Drive from the DE400

NOTE: Proper procedure must be followed when removing a drive from the drive bay.

1. Verify that the Drive Activity LED is OFF before removing drive.

2. Unlock the key lock (if locked) and remove the drive carrier by pulling on carrier

It is the responsibility of the User to ensure that the host does not access the
drive while attempting to remove the drive, and to follow the procedure outlined
below. Failure to do so may result in loss of data and/or damage to the drive
itself!

handle.

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

10 Installation

InstallingtheReceivingFrame

The drives should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.

NOTE: Use a #2 Phillips screwdriver during this procedure.

1. Turn OFF power to the computer.

2. Open the computer system according to the manufacturers instructions. If neces­sary, temporarily remove any expansion boards that may make installation diffi­cult.

3. With the drive carriers locked into place inside the receiving frame, install the DE400
receiving frame into the drive opening in the computer or expansion chassis. Use
the appropriate guides to position the DE400, and fasten it into place with the eight
(8) #6-32 Phillips Pan Hd. screws provided. Figure 6 illustrates the location of the
mounting holes. Mounting holes are provided on each side of the receiving frame
to accommodate a variety of mounting configurations. Use the mounting holes
which best suit the computer or expansion chassis configuration.

4. Adjust the front of the receiving frame so the carrier slides freely in and out on the
receiving frame guides. The position of adjoining peripheral units may require
adjustment.

5. If your PCI-based RAID controller supports the DE400 Activity Indicator and Fault
features, cable connections (cables not included) to the Activity LED and Fault LED
pins located on the Option Pin Connector (Figure 4) are required. Refer to the PCI­based RAID controller manufacturer's documentation for further information.

6. Connect the I/O cables from the host adapter to the receiving frame. The Pin 1
indicator on the cable must be properly aligned.

7. Connect the power cables from the DC power supply in the computer or expansion
chassis to the power connectors on the DE400 receiving frame. Refer to Figure
5 for the DE400 receiving frame power connectors location.

NOTE: Both DC power connectors must be provided with power for proper

8. Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturers instructions.

9. Reconnect any system or peripheral cables removed earlier.

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

operation.

Installation 11

10. Turn ON power to the computer. If the installation has been successful, and all
cables have been properly attached, the system should boot normally. Although
the computer may not recognize the DE400 yet, the appropriate front panel LED
indicators on the DE400 should illuminate.

11. The new drives may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or computer manu­facturer's documentation for formatting information.

Mounting Holes

(8 per Side)

Figure 6: Receiving Frame Mounting Holes

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

12 Installation

This Page Left Blank Intentionally.

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Appendix A - Specifications/Dimensions 13

APPENDICES

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

14 Appendix A - Specifications/Dimensions

Appendix A - Specifications/Dimensions

Dimensions are for reference only.

Environmental Specifications

Operating Storage

Ambient Temperature 0° C to 40° C -40° C to 70° C
Relative Humidity
Altitude -1000 to 10,000 ft -1000 to 40,000 ft

(2)

Shock

(1)

Non-condensing with maximum gradient of 10% per hour.

(2)

11 msec pulse width 1/2 sine wave.

Physical
Specifications Carrier Receiving Frame

Height 1.06" (26.9mm) 5.02" (127.5mm)
Width 4.82" (122.4mm) 5.82" (147.8mm)
Depth 8.00" (203.2mm) 9.74" (247.4mm)

Weight 0.95lb (0.43kg) 5.5lb (2.5kg)

(1)

With fan module attached

(2)

With carriers removed

(1 )

10% to 80% 10% to 90%

-305m to 3048m -305m to 12195m
10g 60g

(1)

(2)

Chassis Reliability/Maintainability Cooling

MTBF 500,000 Hours Total for 1 Fan 23.7 CFM
MTTR 5 Minutes
Preventive

Maintenance Fan Module

Electrical Specifications

Input +5V 56mA

+12V 194mA

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Appendix A - Specifications/Dimensions 15

Receiving Frame
with Carriers
Installed

2.06

(52.3mm)

3.12

(79.2mm)

(127.5mm)

Carrier
Only

5.02

5.82

(147.8mm)

4.82

(122.4mm)

5.50

(139.7mm)

0.15

(3.8mm)

#6-32 x 4

(Bottom)

8.63

(219.2mm)

3.12

(79.2mm)

8.00

(203.2mm)

#6-32 x 8

0.32

(8.1mm)

0.47 (11.9mm)

1.25 (31.8mm)

0.47 (11.9mm)

0.39 (9.9mm)

(Side)

1.06
(26.9mm)

1.11
(28.2mm)

5.75
(146.1mm)

4.57

(116.1mm)

Figure A-1: DE400 Physical Dimensions

(Dimensions are for reference only)

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

16 Appendix B - Optional Accessories

Appendix B - Optional Accessories

Replacement Fan Module

A replacement fan module is available for the DE400 as shown in Figure B-1. Contact StorCase
for further ordering information.

Figure B-1: Replacement Fan Module

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Appendix B - Optional Accessories 17

Drive Carrier

Spare drive carriers (P/Ns S10B100 & S10J100) are available for the DE400 as shown in Figure
B-2. Contact StorCase for further ordering information.

Figure B-2: Drive Carrier

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

18 Appendix B - Optional Accessories

Carrying Case

(Figure B-3)

The optional molded plastic carrying case (P/N S20E101) is designed to transport the Info­Station drive carrier from one site to another in a safe, impact and moisture resistant
environment. Its compact design makes it easy to carry and store. The foam lining is contoured
to fit a single DE400 carrier. Contact StorCase for further ordering information.

320FW_13

Figure B-3: Carrying Case

StorCase Technology, Inc. DE400 User's Guide - Rev. B00

Reader's Comments 19

Reader's Comments

Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!

Date:

Your Name:

Address:

Telephone: ( )

To mail this page, carefully remove it from the manual, fold it, staple or tape it shut, and drop
it in the mail. To FAX this page, carefully remove it from the manual (or make a photocopy) and
FAX it to us at [phone]. Thank you for taking the time to help us make our products
better!

DE400 User's Guide - Rev. B00 StorCase Technology, Inc.

20 Reader's Comments

FOLD ALONG THIS LINE AND STAPLE SHUT

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

CUT ALONG THIS LINE FROM BOTTOM TO TOP OF PAGE

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 10686 SANTA ANA, CA

POSTAGE WILL BE PAID BY ADDRESSEE

TECHNOLOGY CORPORATION

17600 NEWHOPE STREET
FOUNTAIN VALLEY CA 92708-9885

StorCase Technology, Inc. DE400 User's Guide - Rev. B00