Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of WarrantyTwelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all
Data Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those
components integrated into or purchased separately for use with these products which are
identified and covered by the three-year or hard drive warranties described below. All
StorCase interface cables and other accessories specifically intended for use with the
StorCase products identified above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately
for use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are
subject to warranty for a period of three (3) years from the original date of purchase from
StorCase or its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase
from StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
able efforts have been made to ensure the accuracy of this document, Stor-
Case Technology, Inc. assumes no liability resulting from errors or omissions
in this publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
Packaging Information
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the Data Express DE200 receiving frame and carrier are labeled with serial numbers.
These numbers must be reported to the StorCase Customer Service Representative in order
to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number
labels and record the numbers in the spaces provided below.
Receiving Frame:
Device Carrier:
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
2Introduction
Package Contents
NOTE:Package contents may vary, depending on model.
The DE200 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.
NOTES:For SCSI Ultra320 operation, the Ultra320 DE200 requires Ultra320 drives,
Ultra320 HBA, and Ultra320-compliant cabling (internal and external).
Ultra320 DE200 can support Ultra320 implementations with a maximum of fifteen
(15) Ultra320 drives (Ultra320 repeater may be required).
Ultra320 DE200 receiving frames are indicated by their BLUE LED, while the
Ultra320 DE200 carriers are indicated by the Ultra320 logo.
The StorCase Technology Data Express® Ultra320 DE200 is composed of a receiving frame
which supports SCSI Ultra320 interfaces and fits within a 5.25" half-height peripheral slot
(Figure 2). This 16-bit I/O can support up to 320MByte/sec transfer rates. The receiving frame
contains one (1) removable drive carrier designed to provide durable and reliable mounting
for one (1) 3.5" form factor SCSI Wide, Wide Ultra, Wide Ultra2, Wide Ultra160, or Wide Ultra320
drive.
The Ultra320 DE200 allows a drive to be removed and transported to another Ultra320 DE200equipped computer or expansion chassis, and also provides the ability to secure sensitive data
by removing and storing the drive safely for future use. Up to fifteen (15) Ultra320 DE200 units
can be attached to one host adapter.
The DE200 was specifically designed for use in high shock and vibration environments (e.g.
aircraft) which may also have non-PVC material requirements. The DE200 is equipped with
manual lockdown thumbscrews to secure the drive carrier within the receiving frame.
425d
Figure 2: Ultra320 DE200 Receiving Frame and Carrier
This User's Guide describes the steps required to install the StorCase Data Express Ultra320
DE200 removable enclosure inside of a computer peripheral bay or external chassis. This guide
supplements documentation provided with the host computer system, operating system, and
the drive to be installed within the carrier.
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
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