Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 3
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of WarrantyTwelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all
Data Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those
components integrated into or purchased separately for use with these products which are
identified and covered by the three-year or hard drive warranties described below. All
StorCase interface cables and other accessories specifically intended for use with the
StorCase products identified above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately
for use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are
subject to warranty for a period of three (3) years from the original date of purchase from
StorCase or its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase
from StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
able efforts have been made to ensure the accuracy of this document, Stor-
Case Technology, Inc. assumes no liability resulting from errors or omissions
in this publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Page 8
Introduction1
INTRODUCTION
Packaging Information
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the Data Express DE200 receiving frame and carrier are labeled with serial numbers.
These numbers must be reported to the StorCase Customer Service Representative in order
to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number
labels and record the numbers in the spaces provided below.
Receiving Frame:
Device Carrier:
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 9
2Introduction
Package Contents
NOTE:Package contents may vary, depending on model.
The DE200 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.
NOTES:For SCSI Ultra320 operation, the Ultra320 DE200 requires Ultra320 drives,
Ultra320 HBA, and Ultra320-compliant cabling (internal and external).
Ultra320 DE200 can support Ultra320 implementations with a maximum of fifteen
(15) Ultra320 drives (Ultra320 repeater may be required).
Ultra320 DE200 receiving frames are indicated by their BLUE LED, while the
Ultra320 DE200 carriers are indicated by the Ultra320 logo.
The StorCase Technology Data Express® Ultra320 DE200 is composed of a receiving frame
which supports SCSI Ultra320 interfaces and fits within a 5.25" half-height peripheral slot
(Figure 2). This 16-bit I/O can support up to 320MByte/sec transfer rates. The receiving frame
contains one (1) removable drive carrier designed to provide durable and reliable mounting
for one (1) 3.5" form factor SCSI Wide, Wide Ultra, Wide Ultra2, Wide Ultra160, or Wide Ultra320
drive.
The Ultra320 DE200 allows a drive to be removed and transported to another Ultra320 DE200equipped computer or expansion chassis, and also provides the ability to secure sensitive data
by removing and storing the drive safely for future use. Up to fifteen (15) Ultra320 DE200 units
can be attached to one host adapter.
The DE200 was specifically designed for use in high shock and vibration environments (e.g.
aircraft) which may also have non-PVC material requirements. The DE200 is equipped with
manual lockdown thumbscrews to secure the drive carrier within the receiving frame.
425d
Figure 2: Ultra320 DE200 Receiving Frame and Carrier
This User's Guide describes the steps required to install the StorCase Data Express Ultra320
DE200 removable enclosure inside of a computer peripheral bay or external chassis. This guide
supplements documentation provided with the host computer system, operating system, and
the drive to be installed within the carrier.
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
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4Introduction
Receiving Frame Front Panel
(Figure 3)
•Key Lock/Drive Power Switch - This key switch assures proper seating of the
drive carrier within the receiving frame, turns power to the drive carrier ON and OFF,
and prevents unauthorized removal or installation of the carrier. For the computer
to access data on the disk drive, the key must be turned counterclockwise to the
locked position.
The key can be permanently attached to the locking mechanism as shown in Appendix C.
•Unit ID Number Indicator - (Figure 4) This BLUE LED displays the physical address
of the Ultra320 DE200 drive carrier if the carrier is Installed and Locked in the
receiving frame or if the carrier is Removed from the receiving frame. If the carrier
is Installed but Not Locked in the receiving frame, a "u" will be displayed to indicate
an unlocked condition. The unit ID number is selected by means of the unit ID select
switch inside the receiving frame using a special alignment tool supplied with the
DE200.
•Activity Indicator- A small BLUE dot next to the Unit ID Number which illuminates
to show when the host computer is accessing the data on the DE200 carrier. This
dot will flash during communication with the host computer.
Figure 4: Receiving Frame Unit ID Number and Activity Display
Receiving Frame Rear Panel
(Figure 5)
• I/O Connector (J2) : The input/output connector provides a standard interface for
16-bit wide SCSI signals.
• DC Power Connector (P1): The Data Express uses a standard 4-pin DC power connec-
tor to accept DC power.
• Option Pin Connector (W1):
Remote Unit ID Selection: Pins 1-8 of this connector are provided for remote unit
SCSI ID selection through the computer system. Remote ID selection requires that the unit
ID switch located on the inside of the receiving frame be set to "0". (Onboard ID selection
is set with a switch located on the inside of the receiving frame as shown in Figure 9).
See Table 1 for pin assignments.
Factory-Installed Jumpers: There are three (3) jumpers factory-installed on W1.
These jumpers are located on Pins 9 & 10, 19 & 20, and Pins 21 & 22.
NOTE:Do not remove these jumpers!
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 13
6Introduction
Rear Panel (cont'd)
• Enable Termination Power (J4): This jumper is installed at the factory and enables
termination power to/from the SCSI bus.
NOTE:Do not remove this jumper!
• Factory-Installed Jumpers (J3): There are two (2) jumpers factory-installed on J3.
One jumper is located on Pins 7 & 8, the other on Pins 9 & 10.
68-Pin I/O
DC Power
Connector
(P1)
Connector
(J2)
J3 Jumpers
(Factory-Installed on
Pins 7 & 8 and Pins 9 & 10
Do Not Remove!)
NOTE:A #2 Phillips screwdriver will be required during this procedure.
Preparation
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
1.Remove the drive from its protective packaging.
2.SCSI Drive Termination: The DE200 does not provide onboard termination. External
termination must be provided. Refer to the documentation provided by the drive manufacturer for termination information.
3.ID Select Jumpers: Locate the ID select jumper positions on the drive, and remove
any jumper plugs in this area (the drive carrier board will plug into this section of the
drive).
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
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8Installation
Installation
1.Carefully insert the drive into the carrier. Slide the drive towards the Drive Carrier
Board, so that the I/O, DC power, and ID select connectors on the drive mate with their
respective connectors on the drive carrier board (Figure 6).
2.Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure 6).
NOTES:For SCSI Ultra320 operation, the Ultra320 DE200 requires Ultra320 drives,
The drive should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.
1.Turn OFF power to the computer.
2.Open the computer system according to the manufacturer’s instructions. If necessary,
3.To select the DE200 unit ID remotely through the computer system or external expansion
Ultra320 HBA, and Ultra320-compliant cabling (internal and external).
Use a #2 Phillips screwdriver during this procedure.
temporarily remove any expansion boards that may make installation difficult.
chassis, the appropriate cable from the system must be connected to the Option Pin
Connector (W1) on the rear of the receiving frame as shown in Table 1 and Figure 7.
Table 1: Option Pin Connector (W1) Signal Descriptions
PIN Signal Function
1ID0SCSI ID
2GNDGround
3ID1SCSI ID
4GNDGround
5ID2SCSI ID
6GNDGround
7ID3SCSI ID
8GNDGround
9Reserved
10Reserved
11SYNCDrive Synchronous Signal
12GNDGround
13RMSTRemote Start (see Table 2)
14GNDGround
15DYSTDelay Start (see Table 2)
16GNDGround
17Reserved
18Reserved
19Reserved
20Reserved
21Reserved
22Reserved
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
4.With the drive carrier locked in place inside the receiving frame, install the DE200 into
the 5.25” drive opening in the computer or expansion chassis. Use the appropriate
guides to position the DE200 , and fasten it into place with the four (4) #6-32 Phillips
screws provided. Figure 8 illustrates the location of the mounting holes. Mounting holes
are provided on each side and the bottom of the receiving frame to accommodate a
variety of mounting configurations. Use the mounting holes which best suit the computer or expansion chassis configuration.
OpenOpenMotor spins up on "Power On"
OpenClosedMotor spins up only if SCSI
"Start" command is received
ClosedOpenDrive motor starts spinning up
approximately 12 seconds x the
SCSI ID number for each target
drive (12 second minimum)
ClosedClosedReserved
Closed = Jumper installed
Open = Jumper removed
NOTE:Option Pins 13-16 (Table 2) are used to remotely access the disk drive's motor
control options. Refer to the documentation provided by the drive manufacturer
for further information.
5.Adjust the front of the receiving frame so the carrier slides freely in and out on the
receiving frame guides. The position of adjoining peripheral units may require adjustment.
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 19
12Installation
6.To connect the drive to a Remote Activity LED in the computer system or expansion
chassis, connect the appropriate cable(s) to W1 Pins 9 & 10 on the receiving frame
motherboard as shown in Figure 5.
7.Connect the I/O cable from the host adapter to the receiving frame. The Pin 1 indicator
on the cable must be properly aligned. Refer to Figure 5 for the correct Pin 1 location.
NOTE:No onboard termination is provided on the DE200. External termination
must be provided.
8.Connect the power cable from the DC power supply in the computer or expansion
chassis to the power connector on the DE200 receiving frame. Refer to Figure 5 for
the DE200 receiving frame power connector location.
9.Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturer’s instructions.
10. Reconnect any system or peripheral cables removed earlier.
11. Turn ON power to the computer. If the installation has been successful, and all cables
have been properly attached, the system should boot normally. Although the computer
may not recognize the DE200 yet, the appropriate front panel LED indicators should
illuminate.
NOTE:The lock on the DE200 receiving frame functions as a lock and a DC
12. The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or com-puter manufacturer's
documentation for formatting information.
power switch for the carrier unit. The lock must be engaged (turned
counterclockwise) in order to supply power to the carrier and installed
drive unit.
Selecting the Unit ID Number
1.Verify that power is turned ON to the DE200 receiving frame by turning on the computer
or external expansion chassis. A number should appear in the unit ID display window
if the carrier is locked in place.
2.Unlock the DE200 drive carrier and remove it from the receiving frame. A "u" will be
displayed initially when the unit is unlocked but will return to a number when the carrier
is removed from the receiving frame.
WARNING:Unlocking the carrier unit switches DC power off to the drive.
Since disk drives require a short amount of time to spin down,
allow about 15 seconds before pulling the carrier unit out of the
receiving frame to avoid possible damage to the drive.
3.Use the alignment tool supplied with the DE200 to select the unit ID number of the disk
drive. Refer to Figure 9 for the location of the Unit ID select switch inside the receiving
frame.
4.After selecting an appropriate unit ID number, replace the DE200 carrier in the receiving
frame, and LOCK IT IN PLACE.
NOTE:The lock on the DE200 receiving frame serves two functions: 1) as a
lock to secure the drive, and 2) as a DC power switch for the carrier
unit. The lock must be engaged (turned counterclockwise) in order to
supply power to the drive carrier.
5.The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or computer manufacturer's
documentation for formatting information.
Unit ID Number
Display
ID Select
Rotating Switch
0179i
Figure 9: Unit ID Select Switch Location
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14Installation
Adjusting the Spin Down/Up Timer
The timer for device spin down is controlled by a small selector, located in a cutout on the side
of the DE200 receiving frame as shown in Figure 10. When the key is turned to the OFF position,
and when the timer receives a NO SCSI Activity signal from the Isolator Board, it waits the
specified delay time before displaying a “u” on the front panel of the receiving frame. The
amount of time required for a disk drive to spin down is approximately 15 seconds or more.
This number can vary depending on the type of SCSI device and manufacturer (e.g. a Seagate
Barracuda may require 45 seconds). The factory configuration is set for 20 seconds. A
different delay time may be selected with the provided alignment tool. Refer to the SCSI device
manufacturer’s manual for more information on required device spin down time.
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 25
18Appendix B - Factory-Installed Options
Appendix B - Factory-Installed Options
Solenoid Drive Lock
The factory-installed solenoid option prevents premature removal of the carrier and drive unit
until the target drive has fully spun down. For most disk drives, this period of time can range
from 15-40 seconds, depending on the type of drive being used (e.g. Seagate Barracuda drives
require up to 45 seconds). Refer to the drive manufacturer's documentation for specific drive
information.
The solenoid lock is controlled by a timing switch located on the side of the receiving frame.
Refer to section "Adjusting the Spin Down/Up Timer" for further information.
The solenoid option provides an extra step in drive protection by preventing the removal and
movement of the drive until the drive motor has fully stopped.
Appendix C - Attaching the ON/OFF Key to Non-Solenoid
Units
The following information will provide the necessary steps to attach the ON/OFF key to the
key lock mechanism so that it is non-removable, preventing accidental key loss. The procedure
can be reversed to revert back to a removable key, if so desired.
1. Make certain power is OFF to the receiving frame.
Locate the rectangular-shaped key lock mecha-
nism access hole on the inside of the receiving
frame. Note that the pawl is in an upright position.
Insert the key into the key lock.
2. Rotate the key 90 degrees counterclockwise so
that the pawl is visible in the access hole as
shown in the figure at left.
3. Using the provided alignment tool, unscrew and
remove the pawl from the access hole.
4. Rotate the key 180 degrees clockwise.
5. Reinstall the pawl into the access hole with the
alignment tool.
The key is now attached to the key lock mechanism.
Figure C-1: Attaching the ON/OFF Key
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
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20Appendix D - Optional Accessories
Appendix D - Optional Accessories
Carrying Case
Drive
Carrier
DX100-DE-C
Carrying
Case
0014
Figure D-1: Carrying Case
The optional molded plastic carrying case is designed to transport one (1) Ultra320 DE200
carrier from one site to another in a safe, impact and moisture resistant environment. Its
compact dimensions, 7” long x 9” wide x 4” high, make it easy to carry and to store. The foam
lining is contoured to fit a single Data Express carrier. Contact your StorCase dealer for further
details and ordering information.
NOTE:The full drive cover may not be compatible with all 3.5" half-height drives. Exact
drive height and fit within the Ultra320 DE100 frame can vary between drive
manufacturers. Please contact StorCase for technical assistance before ordering the full drive cover.
1
Slip Drive Cover
Lip into Top Rear
of Carrier. The
Sides of the Cover
Will Fit Between
the Drive and the
Carrier. Mounting
Holes Must be
Towards Rear of
Carrier.
2
Swing Drive Cover
Down, Covering
the Drive. Make
Certain You Do
Not Damage
Connector Pins or
Cables.
1
3
Slide Drive Cover
Forward Making Certain
Front Cover Lip is Inside
2
Drive
Cover
Carrier. Fasten Screws.
3
Mounting
Holes
Disk
Carrier
Full Drive Cover (optional)
0067
Figure D-2: Full Drive Cover
The full drive cover (P/N DX100-COV) is an attractive metal cover which can provide additional
protection for 3.5" half-height drives, preventing foreign material from coming in contact with
the drive and cables. The full drive cover is similar to the cable cover provided with the Ultra320
DE200, except the full drive cover protects the drive as well as the cables. It is easily installed
with two (2) #6-32 Phillips Flat Hd. screws as shown in the illustration above.
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
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22Appendix D - Optional Accessories
Drive Plug
0429
Figure D-3: Drive Plug
The drive plug (P/N DX100-PLUG), is designed to fill system or external enclosure bays that
are occupied by receiving frames that have no carrier units installed. The purpose of the plug
is to provide an attractive and functional method of directing proper air flow to the other installed
devices in the system or external enclosure.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
Date:
Your Name:
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
Ultra320 DE200 User's Guide - Rev. A01StorCase Technology, Inc.
Page 31
24Reader's Comments
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