Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of WarrantyTwelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data
Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those components integrated into or purchased separately for use with these products which are identified
and covered by the three-year or hard drive warranties described below. All StorCase interface
cables and other accessories specifically intended for use with the StorCase products identified
above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
able efforts have been made to ensure the accuracy of this document, StorCase Technology, Inc. assumes no liability resulting from errors or omissions
in this publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
Packaging Information
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully
inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the Ultra320 DE110 receiving frame and carrier are labeled with serial numbers. These
numbers must be reported to the StorCase Customer Service Representative in order to
receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number
labels and record the numbers in the spaces provided below.
Receiving Frame:
Device Carrier:
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
2Introduction
Package Contents
NOTE:Package contents may vary, depending on model.
The Ultra320 DE110 package contents include the following items. If any item is missing or
damaged, contact your StorCase dealer for a replacement.
NOTES:Ultra320 DE110 receiving frames are indicated by their AMBER LED, while the
Ultra320 DE110 carriers are indicated by the Ultra320 logo.
For SCSI Ultra320 operation, the Ultra320 DE110 requires Ultra320 drives,
Ultra320 HBA, and Ultra320-compliant cabling (internal and external).
The StorCase Technology Data Express® Ultra320 DE110 is a removable drive carrier and
receiving frame, designed to provide durable and reliable mounting for one (1) low-profile (up
to 1" high) 3.5" Ultra320 drive within a 5.25" half-height peripheral slot (Figure 2).
A field-replaceable fan in the front of the drive carrier provides enhanced heat dissipation (3.5
CFM). Refer to Appendix C for further information.
The Ultra320 DE110 allows a drive to be removed and transported to another Ultra320 DE110equipped computer or expansion chassis, and also provides the ability to secure sensitive data
by removing and storing the drive safely for future use.
0834J
Receiving
Frame
Drive
Carrier
Figure 2: Ultra320 DE110 Receiving Frame and Carrier
This User's Guide describes the steps required to install the Ultra320 DE110 removable
enclosure inside a computer peripheral bay or external expansion chassis. This guide
supplements documentation provided with the host computer system, operating system, and
the drive to be installed within the carrier.
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
4Introduction
Receiving Frame Front Panel
(Figures 3A & 3B)
•Unit ID Number Indicator - This AMBER LED displays the status of the Ultra320 DE110
device carrier if the carrier is Installed and Locked in the receiving frame or if the carrier
is removed from the receiving frame. If the carrier is Installed but not Locked in the
receiving frame, a "u" will be displayed to indicate an unlocked condition. The unit ID
number is selected by means of the unit ID select switch inside the receiving frame using
a special alignment tool supplied with the Ultra320 DE110 (Figure 9).
•The Activity Indicator - A small AMBER dot next to the unit ID number illuminates to
indicate when the host computer is accessing the data on the Ultra320 DE110 carrier.
This dot will flash during communication with the host computer.
Fan Failure LED - The unit ID number indicator will display a flashing "F" and an
audible alarm will sound to indicate a fan failure.
The number "2" shown above is for illustration purposes only. It can be any valid
unit ID number. The letter "u" and F will appear as illustrated.
Carrier Installed
(unlocked)
Fan Failure
Carrier Installed
(locked)
Indicator
0064c
Figure 3B: Receiving Frame Unit ID Number and Activity Display
Drive Carrier
(Figure 4)
•Key Lock/Drive Power Switch - Performs three functions. The key switch assures
proper seating of the drive carrier within the receiving frame, turns power to the drive
carrier ON and OFF, and prevents unauthorized removal or installation of the carrier.
For the computer to access data on the disk drive, the key must be turned counterclockwise to the locked position.
•Front-Mounted Fan - Provides enhanced heat dissipation (3.5 CFM).
Ultra320
Logo
Front-Mounted
Fan
0841C
Key Lock/Drive
Power Switch
Figure 4: Drive Carrier
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
6Introduction
Receiving Frame Rear Panel
(Figure 5)
•I/O Connector (J3) - The input/output connector provides a standard interface for all
Ultra320 signals (Figure 5).
•DC Power Connector (P1) - A standard 4-pin DC power connector is used to accept
DC power.
•Option Pin Connector (W1)
Remote Unit ID Selection: Pins 1-8 of this connector are provided for remote unit
SCSI ID selection through the computer system. Remote ID selection requires that the
unit ID switch located on the inside of the receiving frame be set to "0" (onboard ID
selection is set with a switch located on the inside of the receiving frame as shown
in Figure 10).
Factory-Installed Jumpers: There are two (2) jumpers factory-installed on W1
(Pins 9 & 10 and 21 & 22). DO NOT remove these jumpers!
NOTES:Ultra320 DE110 receiving frames are indicated by their AMBER LED, while the
Ultra320 DE110 carriers are indicated by the Ultra320 logo.
For SCSI Ultra320 operation, the Ultra320 DE110 requires Ultra320 drives,
Ultra320 HBA, and Ultra320-compliant cabling (internal and external).
Preparation
NOTE:A #2 Phillips screwdriver will be required during this procedure.
While performing the steps in this section, work on a soft surface to prevent excessive shock
to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
1.Remove the drive from its protective packaging.
Installing the Drive into the Carrier
1.Carefully insert the drive into the carrier. Slide the drive towards the Drive Carrier
Board, so that the I/O, DC power, and ID select connectors on the drive mate with
their respective connectors on the drive carrier board (Figure 6).
2.Fasten the drive into place with four (4) #6-32 Phillips Flat Hd. screws (Figure 6).
3.Install the provided drive cover (Figure 7).
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
3 Secure with #6-32
Phillips Flat Hd.
screws (2 Total)
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
10Installation
Installing the Receiving Frame
NOTE:Use a #2 Phillips screwdriver for this procedure.
The drive should be installed into the carrier before installing the receiving frame into the
mounting bay of a computer or expansion chassis.
1.Turn OFF power to the computer.
2.Open the computer system according to the manufacturer’s instructions. If
necessary, temporarily remove any expansion boards that may make installation
difficult.
3.With the drive carrier locked in place inside the receiving frame, install the Ultra320
DE110 into the 5.25” drive opening in the computer or expansion chassis. Use the
appropriate guides to position the Data Express, and fasten it into place with the four
(4) #6-32 Phillips screws provided. Figure 8A illustrates the location of the mounting
holes. Mounting holes are provided on each side and the bottom of the receiving
frame to accommodate a variety of mounting configurations. Use the mounting holes
which best suit the computer or expansion chassis configuration. Note that bottom
mounting holes require self-tapping screws (not provided).
4.Adjust the front of the receiving frame so the carrier slides freely in and out on the
receiving frame guides. The position of adjoining peripheral units may require
adjustment.
NOTE:Depending on the computer system, spacer plates may be positioned on the
receiving frame to utilize either top or bottom row of side-mounting holes
(Figure 8B).
The Ultra320 DE1 10 is designed to fit most computer systems with standard 5.25" peripheral
slots. The installation of the spacer plates (provided) may or may not be necessary.
Spacer Plate
(2 Total)
OR
0869
Figure 8B: Spacer Plate Installation (Optional)
5.Connect the I/O cable from the host adapter to the receiving frame. The Pin 1 indicator
on the cable must be properly aligned.
6.Connect the power cable from the DC power supply in the computer or expansion
chassis to the power connector on the Ultra320 DE110 receiving frame. Refer to
Figure 5 for the Ultra320 DE110 receiving frame power connector location.
7.Replace any expansion boards that may have been removed earlier. Replace the
system cover according to the manufacturer’s instructions.
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
12Installation
8.Reconnect any system or peripheral cables removed earlier.
9.Turn ON power to the computer. If the installation has been successful, and all the
cables have been properly attached, the system should boot normally. Although the
computer may not recognize the Ultra320 DE110 yet, the front panel display on the
Ultra320 DE110 receiving frame should illuminate.
10. The new drive may need to be formatted or initialized prior to use with the operating
system and applications software. Refer to the drive and/or computer manufacturer's
documentation for formatting information.
Selecting the Unit ID Number
1.Verify that power is turned ON to the Ultra320 DE110 receiving frame by turning on
your computer. A number will appear in the unit ID display window if the carrier is
locked in place.
2.Unlock the Ultra320 DE110 drive carrier and remove it from the receiving frame. A
"u" will be displayed initially when the unit is unlocked but will return to a number when
the carrier is removed from the receiving frame.
WARNING:Unlocking the carrier unit switches DC power OFF to the drive. Since
3.Use the alignment tool supplied with the Ultra320 DE110 to select the ID number of
the disk drive. Refer to Figure 9 for the location of the ID Select Switch inside the
receiving frame.
4.After you have selected an appropriate unit ID number, replace the Ultra320 DE110
carrier in the receiving frame, and LOCK IT IN PLACE.
NOTE:The lock on the Ultra320 DE110 carrier functions as a lock and a DC
5.Reboot the computer. The new disk is now ready for use, although it may have to
be formatted or initialized prior to use with your operating system and applications
software.
disk drives require a short amount of time to spin down, allow about
15 seconds before pulling the carrier unit out of the receiving frame
to avoid possible damage to the drive.
power switch for the carrier unit. The lock must be engaged in order
to supply power to the carrier and installed drive.
Installation13
)
7
Unit ID Select
Drive Carrier
Guide
Typical Data Express
Receiving Frame
Rotating Switch
0087a
Figure 9: Unit ID Select Switch Location
Table 1: Unit ID Display Hex Reference Table
DISPLAY
(HEX)
UNIT
NUMBER (
0
1
2
3
4
5
6
7
10
)
DISPLAY
(HEX)
UNIT
NUMBER (
8
9
10
11
12
13
14
15
10
014
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
18Appendix B - Optional Accessories
Appendix B - Optional Accessories
Carrying Case
320FW_13
Figure B-1: Carrying Case
The optional molded plastic carrying case (P/N S20E101) is designed to transport one (1)
DE110 carrier from one site to another in a safe, impact and moisture-resistant environment.
Its compact dimensions, 10” long x 11” wide x 4.5” high, make it easy to carry and to store.
The foam lining is contoured to fit a single Data Express carrier. Contact your StorCase dealer
for further details and ordering information.
NOTE:A #2 Phillips screwdriver will be required during this procedure.
While performing steps in this section, work on a soft surface to prevent excessive shock to the drive and carrier.
The Ultra320 DE110 drive carrier contains one (1) front-mounted drive carrier fan for enhanced heat dissipation. Should the fan ever fail, the unit ID number indicator (located on the
front of the receiving frame) will display a flashing "F" and an audible alarm will sound. Refer
to section "Receiving Frame Front Panel" in the Introduction for further information.
In the case of failure, the fan is easily field-replaceable as outlined in the steps below.
Front
Assembly
1
Fan
Remove
Screws
(2 per Side)
2
Remove
Screws
(2 Total)
3
Disconnect
Fan Cable
Figure C-1: Removing the Fan from the Carrier
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
20Appendix C - Field-Replacing the Carrier Fan
1.Carefully uninstall drive (if still installed in carrier). Refer to section "INSTALLATION"
for further information.
2.Loosen and remove the four (4) #6-32 Phillips Flat Hd. screws securing the front
assembly to the carrier (Step 1 of Figure C-1). Carefully remove the front assembly.
3.Uninstall the faulty fan by removing the two (2) Philips Pan Hd. screws securing the
fan to the carrier (Step 2 of Figure C-1).
4.Carefully disconnect the fan power cable (Step 3 of Figure C-1).
5.To install the new fan, simply reverse above mentioned steps.
Please take a few moments when your computer system is up and running to send us your
ideas and suggestions for improving our products and documentation. Did the installation go
smoothly for you? Are there any changes you would like us to make, either with the hardware
itself, or with the installation instructions? Everyone at StorCase Technology is working
toward the goal of providing you with the highest quality, most cost effective, products
available on the market, and we need your comments to guide our efforts. We look forward
to hearing from you soon!
Date:
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FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products
better!
Ultra320 DE110 User's Guide - Rev. A03StorCase Technology, Inc.
22Reader's Comments
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