DE100i-SW/SWC User's Guide - Rev. G01StorCase Technology, Inc.
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis and all RAID controller modules. In addition,
the following components of the Data Silo®, Data Stacker®, InfoStation® products are subject
to warranty for a period of three (3) years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
efforts have been made to ensure the accuracy of this document, StorCase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
PackagingInformation
The StorCase Technology Data Express® system is shipped in a container designed to provide
protection and prevent damage during shipment. The Data Express unit was carefully
inspected before and during the packing procedure at the factory. Bent or broken connectors,
or evidence of other damage to the Data Express should be reported to the shipper immediately.
Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Numbers
Both the Data Express receiving frame and carrier are labeled with serial numbers. These
numbers must be reported to the StorCase Customer Service Representative in order to
receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number
labels and record the numbers in the spaces provided below.
Receiving Frame:
Drive Carrier:
DE100i-SW/SWC User's Guide - Rev. G01StorCase Technology, Inc.
2Introduction
PackageContents
The DE100 package contents include the following items. If any item is missing or damaged,
contact your StorCase dealer for a replacement.
The StorCase Technology Data Express® DE100i-SW and DE100i-SWC are removable drive
carriers and receiving frames designed to provide durable and reliable mounting for one (1)
3.5 SCSI drive within a 5.25" half-height peripheral slot (Figure 2).
The DE100 allows a drive to be removed and transported to another DE100-equipped computer
or expansion chassis, and also provides the ability to secure sensitive data by removing and
storing the drive safely for future use. Up to fifteen (15) DE100 units can be attached to one
host adapter.
Figure 2: DE100 Receiving Frame and Carrier
This User's Guide describes the steps required to install the StorCase Data Express
(DE100i-SW and DE100i-SWC) removable enclosure inside a computer peripheral bay or
external expansion chassis. This guide supplements documentation provided with the host
computer system, operating system, and the drive to be installed within the Data Express
carrier.
DE100i-SW/SWC User's Guide - Rev. G01StorCase Technology, Inc.
4Introduction
ReceivingFrameFrontPanel
The Key Lock/Drive Power Switch performs three (3) functions. The key lock
assures proper seating of the drive carrier within the receiving frame, turns power
to the drive carrier on and off, and prevents unauthorized removal or installation of
the carrier. For the computer to access data on the DE100 disk drive, the key must
be turned counterclockwise to the locked position.
The key may also be permanently attached (optional) to the locking mechanism as
shown in Appendix C.
The Unit ID Number Indicator (Figure 4) displays the physical address of the
DE100 drive carrier when the carrier is Installed and Locked in the receiving frame
or Removed from the receiving frame. If the drive carrier is Installed but Not Locked,
a "u" will be displayed to indicate an unlocked condition. The unit ID number is selected
by means of the unit ID select switch inside the receiving frame using a special
alignment tool supplied with the DE100. This procedure is explained later during the
installation process.
The Activity Indicator is a small dot next to the Unit ID Number which illuminates
to show when the host computer is accessing the data on the DE100 carrier. This
dot will flash during communication with the host computer.
Device Spin Down/Up Timer may be disabled by removing Jumper J6 P1-P2
(Figure 5). This feature allows the receiving frame unit number display to provide
a visual indication of drive spin down/up activity. Refer to Figure 11 for switch
settings.