StorCase Technology DE100i-A66 User Manual

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StorCase Technology
Data Express
®
DE100i-A66
Removable Ultra ATA/66 Drive Enclosure
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StorCase Technology
i
Data Express
®
DE100i-A66
Removable Ultra ATA/66 Drive Enclosure
Part No. D89-0000-0103 A00 June 2000
StorCase Technology Inc.
17600 Newhope Street
Fountain Valley, CA 92708-9885
Phone (714) 438-1850 Fax (714) 438-1847
DE100i-A66 User's Guide - Rev. A00 StorCase Technology Inc.
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ii
LIMITED WARRANTY
STORCASE TECHNOLOGY INC. ("StorCase") warrants that the following products will be free from defects in material and workmanship for a period of seven (7) years from the date of purchase from StorCase or its authorized reseller: all Data Silo® and Data Stacker® external expansion chassis, all Data Express® removable device enclosures and all StorCase interface cables and accessories specifically intended for use with these products. Subject to the conditions and limitations set forth below, StorCase will, at its option, either repair or replace any part of its product that proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by StorCase on an exchange basis, and will be either new or refurbished to be functionally equivalent to new.
This warranty will not be responsible for any software, firmware or other customer data stored within, or interfacing with a StorCase product.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory service center.
For defective product returns directly to StorCase, a Return Material Authorization ("RMA") number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA number must be prominently displayed on the outside of the return package. Shipments must be freight-prepaid and insured, and must include the product serial number, a detailed description of the problem experienced, and proof of the original purchase date. Products must be properly packaged to prevent damage in transit. Damage resulting from improper packaging will not be covered by this warranty. The StorCase factory service center is located at 3400 S. Susan Street, RMA Dept., Santa Ana, California 92704, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the installation or subsequent use of a StorCase product, please contact StorCase's Technical Support Department prior to servicing your system. This warranty covers only repair or replacement of defective StorCase products, as described above. StorCase is not liable for, and does not cover under warranty, any costs associated with servicing and/or installation of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 435-1858 or toll-free at (888) 435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached from within the U.K. at 01932 738915.
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Disclaimers
The foregoing is the complete warranty for the products identified above and supersedes all other warranties and representations, whether oral or written. StorCase expressly disclaims all warranties for the identified products which are not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will StorCase be liable to the purchaser, or to any user of a StorCase product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use a StorCase product, even if StorCase has been advised of the possibility of such damages.
Copyright © 2000 StorCase Technology. All rights reserved. All registered trademarks are the property of StorCase Technology. All other logos and trademarks are properties of their respective companies. Printed in the U.S.A.
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Declaration of Conformity
Company Name:
Corporate Office Address:
Manufacturing Address:
Product Name:
Model Number:
Conforms to the following standards:
EMC Directives: (89/336/EEC)
Low Voltage Directive: (73/23/EEC)
Safety Standards: CSA (NRTL/C)
TUV
StorCase Technology Inc.
17600 Newhope Street Fountain Valley, CA 92708
3400 S. Susan Street Santa Ana, CA 92704
Data Express DE100
DE100i-XXXX/XXX
EN 50081-1: 1992 Generic Emission
- EN 55022/CISPR22 Class B EN 50082-1: 1992 Generic Immunity
- IEC 1000-4-2 ESD
- IEC 1000-4-3 Radiated Immunity
- IEC 1000-4-4 Electrical Fast Transient
EN 60950
CAN/CSA-C22.2 No. 950-95 UL 1950
EN 60950: 1992 EN 60950/A2: 1993 EN 60950/A1: 1993 EN 60950/A3: 1995
EMI Standards:
EMC Standards:
Year of Manufacture:
Signature:___________________ Full name: Dieter Paul Position: Vice President of Engineering
StorCase Technology Inc. DE100i-A66 User's Guide - Rev. A00
FCC Part 15, Class B
AS/NZS 3548 Information Technology Equipment
2000
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Table of Contents
DATA EXPRESS DE100i-A66 INTRODUCTION .................................................................... 1
Packaging Information .................................................................................................. 1
Package Contents ......................................................................................................... 2
Serial Numbers .............................................................................................................. 2
General Description ...................................................................................................... 3
Receiving Frame Front Panel ............................................................................... 4
Receiving Frame Rear Panel................................................................................ 5
DE100i-A66 INSTALLATION ................................................................................................. 7
Installing the Drive into the Carrier ............................................................................... 7
Drive Activity Indicator Connector (J5) ....................................................................... 8
Installation ..................................................................................................................... 8
Installing the Receiving Frame ..................................................................................... 9
Selecting the Unit Number .......................................................................................... 10
Unit ID Select Switch Settings ........................................................................... 12
AT/IDE Interface Connector J2 .......................................................................... 13
APPENDICES ........................................................................................................................ 14
Appendix A - Specifications/Dimensions .................................................................. 15
Appendix B - Attaching the ON/OFF Key .................................................................. 17
Appendix C - Optional Accessories .......................................................................... 18
Carrying Case ..................................................................................................... 18
Drive Cover ......................................................................................................... 19
Drive Plug ............................................................................................................ 19
Solenoid Drive Lock ............................................................................................ 20
v
Reader's Comments............................................................................................................ 21
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List of Figures
Figure 1: Package Contents .......................................................................................... 1
Figure 2: DE100i-A66 Receiving Frame and Carrier .................................................... 3
Figure 3: Receiving Frame Front Panel ......................................................................... 4
Figure 4: Receiving Frame Unit Number and Activity Display ..................................... 5
Figure 5: Receiving Frame Rear Panel ......................................................................... 6
Figure 6: Drive Carrier Circuit Board ............................................................................. 7
Figure 7: Drive Installation Assembly ............................................................................ 8
Figure 8: Master/Slave Configuration Jumper J5 ......................................................... 9
Figure 9: Receiving Frame Mounting Holes ................................................................ 10
Figure 10: Unit ID Select Switch Location .................................................................... 11
Figure A-1: DE100i-A66 Physical Dimensions ................................................................ 16
Figure B-1: Attaching the ON/OFF Key .......................................................................... 17
Figure C-1: Carrying Case ............................................................................................... 18
Figure C-2: Full Drive Cover ............................................................................................ 19
Figure C-3: Drive Plug...................................................................................................... 19
Figure C-4: Solenoid Mechanism .................................................................................... 20
List of Tables
Table 1: Shipping Contents ............................................................................................. 2
Table 2: Unit ID Select Switch Settings ........................................................................ 12
Table 3: AT/IDE interface Signals ................................................................................. 13
NOTICE: This User's Guide is subject to periodic updates without notice. Please check the
StorCase Technology Inc. DE100i-A66 User's Guide - Rev. A00
StorCase website at http://www.storcase.com or contact your StorCase representative for the latest revision of this document.
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Introduction 1
DATA EXPRESS® DE100i-A66 INTRODUCTION
PackagingInformation
The StorCase Technology Data Express® system is shipped in a container designed to provide protection and prevent damage during shipment. The Data Express unit was carefully inspected before and during the packing procedure at the factory. Bent or broken connectors, or evidence of other damage to the Data Express should be reported to the shipper immediately. Refer to Figure 1 for the package contents.
If the wrong Data Express model has been received, please call StorCase at (800) 435-0642. A staff member will give you a Return Material Authorization (RMA) number to facilitate processing. StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by touching a properly grounded metal object.
1. Cable Cover
2. Alignment Tool
3. Drive Lock Keys
4. Receiving Frame
5. Drive Carrier
6. User's Guide
7. #6-32 x 1/4" Phillips Machine Hd. Mounting Screws
8. #6-32 x 3/16" Phillips F.H. Mounting Screws
Figure 1: Package Contents
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2 Introduction
Package Contents
The DE100i-A66 package contents include the following items:
Table 1: Shipping Contents
One StorCase Data Express DE100i-A66 DE100i-CA66 DE100i-RA66 ATA/66 Removable Enclosure Part Number (Carrier & RF) (Carrier) (Receiving Frame)
Drive Carrier DE100i-CA66 (1) (1)
Receiving Frame DE100i-RA66 (1) (1)
Alignment Tool D45-0000-0037 (1) (1)
Phillips Mounting Screws (#6-32 x 3/16 D45-4040-0087 (6) (6) F.H. to attach drive and cable cover)
Phillips Mounting Screws (#6-32 x 1/4) D45-0000-0004 (4) (4) to attach receiving frame to computer)
Cable Cover D10-4040-0151 (1) (1)
Drive Lock Keys D45-0000-0059 (3) (3)
User's Guide D89-0000-0103 (1) (1) (1)
If any items are missing or damaged, contact your StorCase dealer for a replacement.
Serial Numbers
Both the Data Express receiving frame and carrier are labeled with serial numbers. These numbers must be reported to the StorCase Customer Service Representative in order to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number labels and record the numbers in the spaces provided below.
Receiving Frame:
Drive Carrier:
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Introduction 3
GeneralDescription
The StorCase Technology Data Express® DE100i-A66 is a removable drive carrier and receiving frame designed to provide durable and reliable mounting for 3.5 Ultra ATA/66 drives within 5.25" half-height peripheral slots (Figure 2). It is downward compatible with existing Ultra ATA/33, EIDE, and ATA drives.
The DE100i-A66 allows a drive to be removed and transported to another DE100i-A66-equipped computer or expansion chassis, and also provides the ability to secure sensitive data by removing and storing the drive safely for future use.
NOTE: For Ultra ATA/66 (66MByte/sec) operation, an Ultra ATA/66 controller and hard
drive(s), and a special 40-pin, 80-conductor cable is required.
Figure 2: DE100i-A66 Receiving Frame and Carrier
This User's Guide describes the steps required to install the StorCase Data Express DE100i-A66 removable enclosure inside a computer peripheral bay. This guide supplements documentation provided with the host computer system, operating system, and the drive to be installed within the Data Express carrier.
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4 Introduction
ReceivingFrameFrontPanel
The Key Lock/Drive Power Switch performs three (3) functions. The key lock
assures proper seating of the drive carrier within the receiving frame, turns power to the drive carrier on and off, and prevents unauthorized removal or installation of the carrier. For the computer to access data on the DE100i-A66 drive, the key must be turned counterclockwise to the locked position.
The Unit Number Display (Figure 4) shows the physical address of the DE100i-
A66 drive carrier when the carrier is Installed and Locked in the receiving frame or Removed from the receiving frame. If the drive carrier is Installed but Not Locked, a "u" will be displayed. The unit number is selected by means of the unit select switch located inside the receiving frame using a special alignment tool supplied with the DE100i-A66. This procedure is explained later during the installation process.
The Activity Indicator is a small dot next to the Unit Number which flashes when
the host computer is accessing data on the DE100i-A66 carrier. Refer to "Drive Activity Indicator Connector (J5)" on page 8 for further information.
Device Spin Down/Up Timer may be disabled by removing Jumper J6 P1-P2
(Figure 5). This feature allows the receiving frame unit number display to provide a visual indication of drive spin down/up activity.
Figure 3: Receiving Frame Front Panel
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Introduction 5
Figure 4: Receiving Frame Unit Number and Activity Display
ReceivingFrameRearPanel
DC Power Connector (J3): The DE100i-A66 uses a standard 4-pin DC Power
Connector to accept DC power.
I/O Connector (J2): The input/output connector provides a standard interface for
all IDE signals. See Table 3 for J2 pin assignments.
Master/Slave Selection Jumper (J5): Master Drive configuration (default).
Forces master drive configuration on receiving frame. Change jumper to set slave drive configuration. Refer to Table 2 for further information.
Device Spin Down/Up Timer Jumper (J6): Jumper installed (factory default)
enables device spin down/up visual indicator. Receiving frame unit number display (Figure 4) will flash to indicate device spin down/up.
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6 Introduction
Figure 5: Receiving Frame Rear Panel
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Installation 7
DE100i-A66INSTALLATION
InstallingtheDriveintotheCarrier
While performing the steps in this section, work on a soft surface to prevent excessive shock to the drive being installed. Also refer to the manufacturer's documentation provided with the
drive.
NOTE: A #2 Phillips screwdriver will be required during this procedure.
1. Remove the drive from its protective packaging.
2. Plastic Drive Bezel: If the drive came equipped with a plastic front bezel, it
must be removed before installing the drive into the drive carrier.
3. Master/Slave Drive Selection: In most cases, the drive will be factory-
configured as a Master Ultra ATA/66 drive using a jumper plug on the drive itself. No configuration changes are required. For multiple drive configurations, it is necessary to set the first Ultra ATA/66 drive as Master and the second Ultra ATA/66 drive to Slave. This can be done by changing the jumper on the Ultra ATA/66 drive itself (refer to your drive manufacturer documentation).
Figure 6: Drive Carrier Circuit Board
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8 Installation
Drive Activity Indicator Connector (J5)
Jumper removed (factory default) disables drive activity indicator (Figure 4).
Jumper installed enables drive activity indicator.
NOTE: If two (2) drives are installed (with J5 enabled on both drives), both drive activity
indicators will flash simultaneously, even if only one drive is being accessed.
Installation
1. Attach the I/O cable on the drive carrier circuit board to the drive. Refer to Figure 7 for an illustration of the installation process.
2. Attach the power cable on the drive carrier circuit board to the drive. Carefully insert the drive into the drive carrier at an angle, cable-end first. Make sure none of the cables are pinched. Lower the front of the drive carefully into place. Fasten the drive into the carrier with the four (4) screws provided as shown in Figure 7.
3. Install the provided cable cover.
Figure 7: Drive Installation Assembly
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Installation 9
InstallingtheReceivingFrame
The drive should be installed into the carrier before installing the receiving frame into the mounting bay of a computer or expansion chassis.
NOTE: Use a #2 Phillips screwdriver during this procedure.
1. Turn OFF power to the computer.
2. Open the computer system according to the manufacturers instructions. If
3. Select the Master/Slave configuration on the rear of the receiving frame by
4. With the drive carrier locked in place inside the receiving frame, install the DE100i-
necessary, temporarily remove any expansion boards that may make installa­ tion difficult.
placing a jumper on the appropriate (J5) pins (Figure 8). Remove the jumper if you wish to use the Unit Select switch on the receiving frame to configure the Master/Slave drive selection. Refer to Table 2 for further information.
Figure 8: Master/Slave Configuration Jumper J5
A66 into the 5.25 drive opening in the computer or expansion chassis. Use the appropriate guides to position the Data Express, and fasten it into place with the four (4) #6-32 x 1/4 screws provided. Figure 9 illustrates the location of the mounting holes. Mounting holes are provided on each side and the bottom of the receiving frame to accommodate a variety of mounting configurations. Use the mounting holes which best suit the computer or expansion chassis configuration. Note that bottom mounting holes require self-tapping screws (not provided).
5. Adjust the front of the receiving frame so the carrier slides freely in and out on
DE100i-A66 User's Guide - Rev. A00 StorCase Technology Inc.
the receiving frame guides. The position of adjoining peripheral units may require adjustment.
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10 Installation
Front of Unit
Mounting
Mounting Holes (Right)
Mounting Holes (Bottom)
Holes (Left)
0086
Figure 9: Receiving Frame Mounting Holes
6. Connect the I/O cable from the host adapter to the receiving frame. The Pin 1 indicator on the cable must be properly aligned. Refer to Figure 5 for the correct Pin 1 location.
7. Connect the power cable from the DC power supply in the computer or expansion chassis to the power connector on the DE100i-A66 receiving frame. Refer to Figure 5 for the DE100i-A66 receiving frame power connector location.
8. Replace any expansion boards that may have been removed earlier. Replace the system cover according to the manufacturers instructions.
9. Reconnect any system or peripheral cables removed earlier.
10. Turn on power to the computer. If the installation has been successful, and all the cables have been properly attached, the system should boot normally. Although the computer may not recognize the DE100i-A66 yet, the front panel display on the DE100i-A66 receiving frame should illuminate.
11. The new drive may need to be formatted or initialized prior to use with the operating system and applications software. Refer to the drive and/or computer manufacturer's documentation for formatting information.
SelectingtheUnitID Number
1. Verify that power is turned ON to the DE100i-A66 receiving frame by turning on your computer. A number will appear in the unit display window if the carrier is locked in place.
2. Unlock the DE100i-A66 drive carrier and remove it from the receiving frame. A "u" will be displayed initially when the unit is unlocked but will return to a number when the carrier is removed from the receiving frame.
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Installation 11
WARNING: Unlocking the carrier unit switches DC power off to the drive. Since
disk drives require a short amount of time to spin down, allow about 15 seconds before pulling the carrier unit out of the receiving frame to avoid possible damage to the drive.
3. Use the alignment tool supplied with the DE100i-A66 to select the ID number of the disk drive. Refer to Figure 10 for the location of the ID Select Switch inside the receiving frame. Table 2 lists the valid unit numbers available for the drive.
4. After you have selected an appropriate unit number, replace the DE100i-A66 carrier in the receiving frame, and LOCK IT IN PLACE.
NOTE: The lock on the DE100i-A66 receiving frame functions as a lock and
a DC power switch for the carrier unit. The lock must be engaged in order to supply power to the carrier and installed drive.
5. Reboot the computer. The new disk is now ready for use, although it may have to be formatted or initialized prior to use with your operating system and applications software.
Unit Number Display
Lock and DC Power Switch
Front of Unit
Receiving Frame
Drive Carrier Guide
Unit Select Rotating Switch
Drive Carrier (removed)
0087
Figure 10: Unit ID Select Switch Location
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12 Installation
Unit ID Select Switch Settings
The following table lists the Unit ID Select Switch settings and the valid AT/IDE unit numbers. Please note that all invalid switch settings have X's through them and result in a blank display in the receiving frame display window.
Table 2: Unit ID Select Switch Settings
NOTE: The unit ID number display is for ID display purposes only. The master/slave setting
StorCase Technology Inc. DE100i-A66 User's Guide - Rev. A00
must be set on the drive itself.
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Installation 13
AT/IDE Interface Connector J2
The AT/IDE Interface connector (J2) pin assignments are as follows:
Table 3: AT/IDE Interface Signals
Pin Signal I/O Pin Signal I/O
01 Host Reset- O 02 Ground 03 Host Data 7 I/O 04 Host Data 8 I/O 05 Host Data 6 I/O 06 Host Data 9 I/O 07 Host Data 5 I/O 08 Host Data 10 I/O 09 Host Data 4 I/O 10 Host Data 11 I/O 11 Host Data 3 I/O 12 Host Data 12 I/O 13 Host Data 2 I/O 14 Host Data 13 I/O 15 Host Data 1 I/O 16 Host Data 14 I/O 17 Host Data 0 I/O 18 Host Data 15 I/O 19 Ground 20 Key No Pin 21 DMARQ O 22 Ground 23 DIOW- O 24 Ground 25 DIOR- O 26 Ground 27 Reserved 28 Reserved 29 Reserved 30 Ground 31 IRQ 14 I 32 Host IO16-(AT) I 33 Host ADDR 1 O 34 PDIAG- (16) Notes 35 Host ADDR 0 O 36 Host ADDR 2 O 37 Host CS0- O 38 Host CS1- O 39 DASP- Notes 40 Ground
- Indicates an active-low signal. Signal direction is with respect to the host.
The /PDIAG and /DASP signals are used for communication between master, slave, and the host.
DE100i-A66 User's Guide - Rev. A00 StorCase Technology Inc.
"I" indicates To the host "O" indicates From the host
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14 Appendix A - Specifications/Dimensions
APPENDICES
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Appendix A - Specifications/Dimensions 15
Appendix A - Specifications/Dimensions
Environmental Specifications
Operating Storage
Ambient Temperature -5° C to 50° C -45° C to 75° C Relative Humidity Altitude -1000 to 50,000 ft -1000 to 50,000 ft
(2)
Shock
(1)
Non-condensing with maximum gradient of 10% per hour.
(2)
11 msec pulse width 1/2 sine wave.
Physical Specifications Carrier Receiving Frame
Height 1.68" (42.7mm) 1.70" (43.2mm) Width 4.67" (118.6mm) 5.75" (146.1mm) Depth 7.38" (187.5mm) 8.18" (207.8mm)
Weight 1.1lb (0.50kg) 1.25lb (0.57kg)
(1 )
10% to 80% 10% to 90%
-304m to 15240m -304m to 15240m 10g 60g
(1)
(1)
With carrier removed.
Chassis Reliability/Maintainability
MTBF 500,000 Hours MTTR 5 Minutes Preventive
Maintenance None
Electrical Specifications
Input +5V 65mA
+12V 400mA
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16 Appendix A - Specifications/Dimensions
Figure A-1: DE100i-A66 Physical Dimensions
(Dimensions are for reference only)
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Appendix B - Attaching the ON/OFF Key 17
Appendix B - Attaching the ON/OFF Key
The following information describes the necessary steps to attach the ON/OFF key to the key lock mechanism so that it is non-removable, preventing accidental key loss. The procedure can be reversed at a later date to revert back to a removable key.
1. Make certain power is OFF to the receiving frame.
Access Hole
Pawl
Key/Lock
90 Degrees
180 Degrees
Locate the rectangular shaped key lock mechanism access hole on the inside of the receiving frame. Note that the pawl is in an upright position.
Insert the key into the lock.
2. Rotate the key 90 degrees counterclockwise so that the pawl is visible in the access hole as shown in the figure at left.
3. Using the provided alignment tool, unscrew and remove the pawl from the access hole.
4. Rotate the key 180 degrees clockwise (or counterclockwise).
5. Reinstall the pawl into the access hole with the alignment tool.
The key lock has now been reconfigured.
0156
Figure B-1: Attaching the ON/OFF Key
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18 Appendix C - Optional Accessories
Appendix C - Optional Accessories
Carrying Case
Drive Carrier
DX100-DE-C Carrying Case
Figure C-1: Carrying Case
The optional molded plastic carrying case (part number DX100-DE-C), is designed to transport the DE100i-A66 carrier from one site to another in a safe, impact and moisture resistant environment. Its compact dimensions, 7 long x 9 wide x 3.5 high, make it easy to carry and to store. The foam lining is contoured to fit a single DE100i-A66 carrier. C ontact your StorCase dealer for further details and ordering information.
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Appendix C - Optional Accessories 19
Drive Cover
1
Slip Drive Cover Lip into Top Rear of Carrier. The Sides of the Cover Will Fit Between the Drive and the Carrier. Mounting Holes Must be Towards Rear of Carrier.
2
Swing Drive Cover Down, Covering the Drive. Make Certain You Do Not Damage Connector Pins or Cables.
The full drive cover (part number DX100-COV), is an attractive metal cover which can provide additional protection to the drive, preventing foreign material from coming in contact with the drive and cables. The full drive cover is similar to the cable cover provided with the DE100i­A66, except the full drive cover protects the drive as well as the cables. It is easily installed with two (2) #6-32 x 3/16" flat head screws as shown in the illustration above.
1
2
Full Drive Cover (optional)
Drive Cover
Mounting Holes
Disk Carrier
Figure C-2: Full Drive Cover
3
Slide Drive Cover Forward Making Certain Front Cover Lip is Inside Carrier. Fasten Screws.
3
0067
Drive Plug
0429
Figure C-3: Drive Plug
The drive plug (part number DX100-PLUG), is designed to fill system or external enclosure bays that are occupied by receiving frames that have no carrier units installed. The purpose of the plug is to provide an attractive and functional method of directing proper air flow to the other installed devices in the system or external enclosure.
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20 Appendix C - Optional Accessories
Solenoid Drive Lock
The factory installed solenoid option prevents premature removal of the carrier and drive unit until the target drive has fully spun down. For disk drives, this period of time can range from 15-40 seconds, depending on the type of drive being used (e.g. Barracuda drives require up to 50 seconds). Refer to the drive manufacturer's documentation for specific drive information.
The solenoid lock is controlled by a timing switch located on the side of the receiving frame.
The solenoid option provides an extra step in drive protection by preventing the removal and movement of the drive until the drive motor has fully stopped.
Figure C-4: Solenoid Mechanism
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21
Reader's Comments
Please take a few moments when your computer system is up and running to send us your ideas and suggestions for improving our products and documentation. Did the installation go smoothly for you? Are there any changes you would like us to make, either with the hardware itself, or with the installation instructions? Everyone at StorCase Technology is working toward the goal of providing you with the highest quality, most cost effective, products available on the market, and we need your comments to guide our efforts. We look forward to hearing from you soon!
Date:
Your Name:
Address:
Telephone: ( )
To mail this page, carefully remove it from the manual, fold it, staple or tape it shut, and drop it in the mail. To FAX this page, carefully remove it from the manual (or make a photocopy) and FAX it to us at (714) 438-1847. Thank you for taking the time to help us make our products better!
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22 Reader's Comments
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