InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Seven-Year Warranty: The following StorCase products are covered by this warranty for
a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.
Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Important Safety Instructions
1.Read all these instructions.
2.Save these instructions for later use.
3.Follow all warnings and instructions marked on the product.
4.Do not use this product near water.
5.This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6.Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
v
Wichtige Sicherheitshinweise
1.Diese Hinweise sollten vollständig durchgelesen werden.
2.Diese Hinweise für einen späteren Gebrauch aufbewahren.
3.Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4.Das Gerät nicht in der Nähe von Wasser verwenden.
5.Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6.Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7.Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
efforts have been made to ensure accuracy of this document, Storcase Technology, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.
Introduction1
INTRODUCTION
CAUTION:The InfoStation contains NO USER SERVICEABLE parts inside the unit.
NOTES:The InfoStation 9-bay supports daisy-chaining for Ultra160 applications
Refer ALL servicing to qualified service personnel!
VHDCI connectors are easily damaged by improper handling. Visually
inspect each connector for bent contacts and carefully align prior to
insertion.
only.
The installation, configuration, and use of the StorCase InfoStation chassis requires a certain level of expertise and experience on the part of the
user/integrator. Since there are many configuration options and variables
(ie. host platforms, applications, etc), only general/typical configuration
guidelines will be discussed in this User's Guide.
For installation information, refer to the InfoStation Installation Guide.
PackagingInformation
The StorCase Technology InfoStation external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment, as confirmed by the
International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully
inspected before and during the packing procedure at the factory. Evidence of any damage
to the InfoStation should be reported to the shipper immediately.
If the wrong InfoStation model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The InfoStation is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
InfoStation Serial Number:
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
2Introduction
GeneralDescription
The StorCase® Technology InfoStation® intelligent rack-mount expansion chassis is
designed to support the latest high-density, high-speed SCSI disk drive technologies for use
in network server, fault-tolerant and/or mission-critical applications. The InfoStation is
designed to support 3.5" form factor, half-height (up to 1.6" high) SCSI Ultra320 devices.
The InfoStation's dual backplane design can accommodate up to nine (9) single-connect SCA
SCSI devices (Figure 1). Each chassis is constructed of rugged steel, lightweight aluminum
and plastic, and is equipped with either one (1) or two (2) 450 watt redundant, hot-swappable
power supply modules, either one (1) or two (2) redundant, hot swappable blower modules
(depending on the model) and a User Interface module designed to provide continual chassis
data feedback and control of drive configurations.
The InfoStation SCSI backplane comes standard with either one (1), two (2), or four (4) Ultra320
I/O modules or Ultra160 repeater modules (for daisy-chaining applications). InfoStation can
easily be upgraded with optional interface kits to support up to four channels (refer to Appendix
B for further information).
Another unique feature of the InfoStation is the InfoMon® monitoring utility program. InfoMon
is a console utility that provides the InfoStation with web-based monitoring capability via a serial
connection. The latest versions of the InfoMon utility program and User's Guide can be
downloaded (free of charge) from the StorCase web site (http://www.storcase.com).
Contact StorCase for further information.
A SAF-TE Processor Board is also available as an InfoStation upgrade option. Refer to
Appendix B for further information on optional InfoStation accessories.
Using a modular approach supported by redundant features and hot swapping capabilities,
the InfoStation will provide continued data availability and allow for ease of maintenance and
minimal system down time.
The modular and scalable design of the InfoStation chassis also allows a variety of future
product upgrades to be offered, such as future support for Fibre host interfaces. Dual RAID
Controller modules and upgrade modules (providing remote diagnostics capabilities and SES
or SNMP compliance, are also anticipated InfoStation options.
This User's Guide describes the steps required for installing drive(s) into the InfoStation
external expansion chassis. This guide is intended to supplement documentation provided with
the host computer system, the operating system, and the drive(s) to be installed within the
InfoStation.
SCSI Ultra320 drive support
Scalable backplane design
Corrosion-resistant steel construction
One (2) or two (2) hot-swappable high-pressure/variable-speed blower modules
One (1) or two (2) 450W hot-swappable power supply modules (depending on
Eight-character scrolling display and control panel
Audible alarm
Status indicators at each bay
1, 2, or 4-channel configurable
RAID ready (Optional SCSI-to-SCSI and FC-to-SCSIRAID Controller Modules
Web-based monitoring utility
7-year warranty and free 24/7 technical support
(depending on model)
model)
available)
FrontPanel
(Figure 2)
User Interface Module(UIM) - Provides control of drive set-up options while the
SCA Drive Carrier(s) - Accommodate up to nine (9) 3.5" half-height or low-profile
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
8-character LED panel displays system statuses, alarms, and warnings. Refer to
section "InfoStation User Interface" for further information.
single-connect SCSI devices. Backplane design with direct-connect SCA connectors eliminates cable connections to SCSI drives, increases data integrity, and supports drive hot swappability.
4Introduction
Bay Identify LED(s) - Indicate that the drive bay is currently being selected for
SCSI ID set-up (via the UI Module).
Drive Bay LED(s) - Provides the following information:
Drive Ready -Indicates that the drive is properly installed and
ready for access.
Drive Activity -Indicates that the drive is being accessed.
Drive Fault -Indicates a drive failure.
Key Lock(s) - Assure proper seating of the drive carrier within the chassis and
Insert/Remove Push Button(s) - Allow the drive carrier(s) to be removed and
Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the
prevent unauthorized removal or installation of the carrier.
NOTE:The key lock is only to prevent unauthorized removal or installation of the
drive carrier. Locking the key lock is not required for drive carrier operation.
installed at anytime (Refer to the InfoStation Installation Guide for further infor-
I/O Module(s) - InfoStation comes equipped with either one, two, or four Ultra320
I/O Blank Plate(s) - May be removed when installing additional I/O modules.
Blower Module(s) - Depending on the model, either single or dual redundant, hot
I/O modules or Ultra160 I/O repeater modules (for daisy-chaining applications). Additional I/O interfaces are available, for up to four (4) channels. Refer to Appendix
B for further information.
NOTE:The InfoStation 9-bay supports daisy-chaining for Ultra160
applications only.
I/O Module LED(s) -
Error LED (Amber) -Flashing indicates a detection in either:
1. Over temperature
2. Low termination voltage
3. Invalid differential voltage
Diagnostic LED (Green) -ON indicates PASS.
OFF indicates FAILURE (Error LED will flash)
Refer to the UI Module or InfoMon for detailed information on I/O module status.
NOTE:Blank plate (provided) must be installed if any module slot is left
empty. Installation of the blank plate is necessary for proper
cooling inside chassis.
swappable modules each with two (2) high-pressure blowers inside, provide ample
cooling for high speed drives (79 CFM each module). Each module features blower
fault detection, total usage hours, and self-adjusting blowers for optimal cooling
performance.
Blower Module LED(s) -
Green LED -Steady glow indicates normal blower operation.
Red LED -Flashing indicates at least one blower failure.
Module Handle(s) - Provide a sturdy grip for the installation and removal of the
InfoStation modules.
WARNING:DO NOT USE MODULE HANDLES TO LIFT CHASSIS! These
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
handles are specifically designed for the installation and removal of modules only!
6Introduction
Power Supply Module(s) - Depending on the model, either one (1) or two (2) 450W
redundant, hot swappable power supply modules. Each module features overvolt-
age and overcurrent protection, total usage hours, and power supply fault detection.
Power Supply Module LED(s) -
Green LED -Steady glow indicates normal power supply opera-
tion.
No glow indicates no A/C power or abnormal DC
voltage range.
Red LED -Flashing indicates temperature or over/undervoltage
conditions.
Power Supply Handle(s) with Locking Thumbscrew(s) - Lock the power
supply module into the InfoStation chassis and allow for easy installation and
removal of the power supply module(s).
Power Switch(es) - Rocker switch(es) control power to the power supply
module(s).
A/C Power In - Accepts U.S. and other available international standard power
cords.
Module Option - Allows the installation of future StorCase upgrade products such
as optional Dual RAID controller modules and support for Fibre host interfaces.
Upgrade modules, providing remote diagnostics capabilities and SNMP compliance,
are also anticipated InfoStation options.
I/O Blank
Top
Plate
I/O
Module LEDs
Module
Option
Power Supply
Module LEDs
Power Supply
Handle
Power Supply
Module
Power
Switch
Locking
Thumbscrew
Blower
Module
LEDs
IFS14_5
I/O Module
Module
Handle
Blower
Module
Figure 3: InfoStation Rear Panel
(2-Channel Dual Power Supply and Blower Module Version shown)
CAUTION:The User Interface Module contains NO USER SERVICEABLE PARTS in-
side the unit. Warranty is VOID if module is opened. Refer all servicing
to qualified service personnel!
The StorCase InfoStation is an intelligent external expansion chassis. Each InfoStation is
equipped with a comprehensive User Interface (UI) which provides chassis status based on
several internal environmental sensors. This section describes the InfoStation UI features and
functions.
The UI has two (2) main functions:
1. To display the enclosure's environmental status and indicate alarm conditions
2. To interact with the User to select drive bay SCSI IDs and the Enclosure ID
The UI is comprised of the following two components:
The InfoStation Display and Control Panel provides an 8-character scrolling display, system
status LEDs and control buttons (which allow the User to select system drive bay SCSI IDs,
Enclosure ID, etc.), and also to view up-to-date chassis environmental conditions.
Mute
LED
Drive
Shutdown
Override
LED
Shutdown
Override
Switch
Enter
Button
Cancel
Button
Scroll
Up
Button
Scroll
Down
Button
LED
Display
IFS_6
Hidden
Buzzer
RJ45
Connector
(Serial Port)
System
Error
LED
Buzzer
Master
Reset
Switch
Figure 4: Display and Control Panel
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
8InfoStation User Interface
Table 1: Display and Control Panel Components
NOTE:Alarm conditions cannot be reset! An alarm condition will automatically
reset when the status of the failed component returns to normal.
InfoStation User Interface9
The UI Module (together with the drive bay, blower, power supply, and I/O modules) provides
the following enclosure monitoring and control capabilities:
1.Average internal temperature and the ambient external temperature of the InfoStation
2.InfoStation system 5V and 12V readings
3.SCSI mode for each channel
4.Type of RAID Controller Module installed
5.Buzzer enable/disable
6.Drive bay SCSI ID set-up
7.Drive bay spin-up options set-up
8.Start-up banner set-up
9.Enclosure ID set-up
10.Serial port set-up
11.Variable blower speed levels
12.Fibre channel speed set-up
13.SAF-TE SCSI ID set-up
14.SAF-TE Board multiple LUN set-up
chassis
Default Display Mode
After the InfoStation's start up sequence, the front panel display will show the temperature
inside the enclosure. Under normal operation, the display shows the average temperature
of the enclosure:
T e m p : x x C
This display mode shows the enclosure's average temperature reading, with xx representing
the degrees in Celsius. The colon (:) will blink, indicating that the InfoStation monitoring circuitry
is working.
NOTE:This display will be referred to as the Factory-Default Display.
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
10InfoStation User Interface
At the Factory-Default Display, the user can view the User-Selectable Default Displays
(shown below) by simply using the UP and DOWN keys (refer to section "InfoStation MenuSystem" for further information).
B A N N E R
This display shows either the factory-default banner (StorCase), or a user-defined one. A
user-defined banner can be up to 8-characters long. The banner can be set with either the
UI Module (refer to section "Banner Set-Up" for further information) or via the InfoMon software
(refer to the InfoMon User's Guide for further information).
h h : m m z
This display shows the time maintained by the InfoStation. hh represents the hour and mm
is the minute. z represents A or P in the 12-hour time format (or blank if in the 24-hour time
format). The colon (:) will blink, indicating that the INFOSTATION monitoring circuitry is working.
NOTE:The 24-hour time format is factory-default. To change into the 12-hour time
(AM/PM) format, the InfoMon software must be used (refer to the InfoMonUser's Guide for further information).
E n c I D : x x
This display shows the enclosure ID, with xx representing the ID number. The colon (:) will
blink, indicating that the INFOSTATION monitoring circuitry is working.
The menu system navigation is done using the Enter, Cancel, Up, and Down switches.
The following table describes the specific function of each navigation button.
Table 2: InfoStation Menu Navigation Switches
Switch
Enter
Description
This button is used to select an item at any level. If the Enter
button is pushed at the last menu item, a detailed description
of that particular menu item will be scrolled across the display.
Up
Down
These buttons are used to scroll through the available options
for any particular menu list.
This button is used to terminate the menu system and return
Cancel
to the Default Display Mode. The menu system will automatically cancel after 15 seconds of User inactivity.
The first menu level is entered when the Enter button is pushed at the Default Display. Only
one menu item of a particular menu level can be displayed at one time.
InfoStation 9-Bay User's Guide - Rev. C02StorCase Technology, Inc.
Loading...
+ 45 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.