StorCase Technology 4-Bay Desktop SCSI Ultra320 User Manual

StorCase® Technology

InfoSt ation

External SCSI
4-Bay Expansion Chassis

User's Guide

®

StorCase® Technology

i

InfoSt ation

®

External SCSI

4-Bay Expansion Chassis

User's Guide

Part No. D89-0000-0178 C01 May 2004

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.

StorCase Technology, Inc. InfoStation 4-Bay User's Guide - Rev. C01

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

TUV:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

InfoStation 4-Bay

S10A119, S10A120

ITE Emission

- EN 55022: 1998

- EN 61000-3-2 Harmonic Current

- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity

- EN 61000-4-2 - EN 61000-4-5

- EN 61000-4-3 - EN 61000-4-6

- EN 61000-4-4 - EN 61000-4-8

- EN 61000-4-11

EN 60950

CAN/CSA-C22.2 No. 60950
UL 60950, Third Edition

EN 60950: 2000

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________
Full Name: Dieter Paul
Position: President

StorCase Technology, Inc. InfoStation 4-Bay User's Guide - Rev. C01

FCC Part 15, Class B

AS/NSZ 3548 Information Technology Equipment

2002

Federal Communications Commission (FCC) Statement

RADIO FREQUENCY INTERFERENCE STATEMENT

You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

v

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 3

Rear Panel ............................................................................................................. 5

INSTALLATION ...................................................................................................................... 7

Installing the Drive(s) into the InfoStation ................................................................... 7

Drive Preparation .................................................................................................. 7

Inserting a Drive Carrier (without a Drive Installed) ........................................... 8

Drive Bay Interface Panel .................................................................................... 8

Installing a Drive into the Drive Carrier .............................................................. 10

Inserting a Drive into the Chassis ..................................................................... 10

Removing a Drive from the Chassis .................................................................. 11

Selecting the SCSI ID Number .................................................................................... 12

Removing and Installing the SCSI I/O Module ............................................................ 13

Typical SCSI Channel Configurations........................................................................ 14

Single-Channel InfoStation................................................................................. 14

Dual-Channel InfoStation ................................................................................... 16

APPENDICES ........................................................................................................................ 17

Appendix A - Specifications/Dimensions .................................................................. 18

Appendix B - Optional Accessories......................................................................... 21

SCSI I/O Repeater Modules ................................................................................ 21

SCSI Terminator Board ....................................................................................... 22

SAF-TE Processor Board .................................................................................. 23

Replacement Blower .......................................................................................... 24

Drive Carrier ........................................................................................................ 25

Carrying Case ..................................................................................................... 26

Reader's Comments............................................................................................................ 27

StorCase Technology, Inc. InfoStation 4-Bay User's Guide - Rev. C01

List of Figures

Figure 1: InfoStation 4-Bay ............................................................................................ 2

Figure 2: InfoStation Front Panel ................................................................................... 4

Figure 3: InfoStation Rear Panel .................................................................................... 6

Figure 4: Drive Carrier ................................................................................................... 8

Figure 5: InfoStation Drive Bay Interface Panel ........................................................... 9

Figure 6: Drive Installation ........................................................................................... 10

Figure 7: Removing the Drive Carrier........................................................................... 11

Figure 8: SCSI ID Selection Switches ......................................................................... 12

Figure 9: Removing and Installing the I/O Module ........................................................ 13

Figure 10: Typical Single SCSI Host Connection to InfoStation ..................................... 14

Figure 11: Typical Single SCSI Host Connection to InfoStation ..................................... 15

Figure 12: Typical Dual SCSI Host Connection to InfoStation ....................................... 16

Figure 13: Typical Dual SCSI Host Connection to InfoStation ....................................... 16

Figure A-1: InfoStation 4-Bay Physical Dimensions ...................................................... 20

Figure B-1: SCSI I/O Repeater Module ............................................................................ 21

Figure B-2: Terminator Board .......................................................................................... 22

Figure B-3: SAF-TE Processor Board ............................................................................ 23

Figure B-4: Blower .......................................................................................................... 24

Figure B-5: Drive Carrier ................................................................................................. 25

Figure B-6: Carrying Case ............................................................................................... 26

vii

List of Tables

Table 1: Drive Bay Interface Components ...................................................................... 10

NOTICE: This User's Guide is subject to periodic updates without notice. While reason-

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

able efforts have been made to ensure accuracy of this document, Storcase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology InfoStation external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment, as confirmed by the
International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully
inspected before and during the packing procedure at the factory. Evidence of any damage
to the InfoStation should be reported to the shipper immediately.

If the wrong InfoStation model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot accept
returns which do not display an RMA number on the outside of the package. Return the unit
with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The InfoStation is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

InfoStation Serial Number:

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

2 Introduction

GeneralDescription

CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer

ALL servicing to qualified service personnel!

VHDCI connectors are easily damaged by improper handling. Visually inspect
each connector for bent contacts and carefully align prior to insertion.

NOTES: The installation, configuration, and use of the StorCase InfoStation chassis

requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.

Daisy-chaining requires the optional SCSI I/O Repeater Module(s). Refer to
Appendix B for further information.

The StorCase® Technology InfoStation® 4-bay expansion chassis is designed to support
the latest high-density, high-speed SCSI disk drive technologies. The InfoStation is de­signed to support 3.5" form factor, half-height (up to 1.6" high) SCSI Ultra320 devices.

The InfoStation's dual backplane design can accommodate up to four (4) half-height, single­connect SCA SCSI devices (Figure 1). Each chassis is constructed of rugged steel, lightweight
aluminum and plastic, and is equipped with one (1) 250W auto-switching power supply and
one (1) high-pressure, self-adjusting blower (39.5 CFM).

The InfoStation SCSI backplane comes standard with one (1) or two (2) Ultra320 channel
interfaces. InfoStation can also be uniquely daisy-chained for Ultra1320 operation (optional
Ultra320 I/O repeater modules are required), supporting up to fifteen (15) devices per channel
(refer to Appendix B for further information on optional InfoStation accessories).

A SAF-TE Processor Board (factory-installed) is also available as an InfoStation upgrade
option. Refer to Appendix B for further information on optional InfoStation accessories.

IFS4_8

Figure 1: InfoStation 4-Bay

StorCase Technology, Inc. InfoStation 4-Bay User's Guide - Rev. C01

Introduction 3

This User's Guide describes the steps required for installing drive(s) into the InfoStation
external expansion chassis. This guide is intended to supplement documentation provided with
the host computer system, the operating system, and the drive(s) to be installed within the
InfoStation.

Features:

Compact enclosure (ideal for desktop applications)
Four (4) removable half-height SCA drive carriers
SCSI Ultra320 drive support
Available in Single or Dual-Channel configuration
Corrosion-resistant steel construction
One (1) high pressure, self-adjusting variable-speed blower (39.5 CFM)
One (1) 250W auto-ranging power supply
Audible alarm
Status indicators at each bay
Optional SCSI I/O Repeater Modules available
Optional SAF-TE Processor Board (factory-installed) available
7-year warranty and free 24/7 technical support

FrontPanel

(Figure 2)

 Filler Panel - Allows the installation of future StorCase upgrade products.

 LED(s) - Provide the following information:

Drive Ready - Indicates that the drive is properly installed and ready for ac-

Drive Activity - Indicates that the drive is being accessed.

Drive Fault - Indicates a drive failure.

InfoStation 4-Bay User's Guide - Rev. C01 StorCase Technology, Inc.

cess.