StorCase Technology 14-Bay 3U SCSI Ultra320 User Manual

StorCase® Technology

InfoSt ation

14-Bay SCSI Ultra320
External Expansion Chassis

User's Guide

®

StorCase® Technology

i

InfoSt ation

®

14-Bay SCSI Ultra320

External Expansion Chassis

User's Guide

Part No. D89-0000-0229 B00 October 2003

StorCase Technology, Inc.

17600 Newhope Street

Phone [phone] Fax [phone]

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.

Fountain Valley, CA 92708-9885

ii

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.

This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem­bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The following StorCase products are covered by this warranty for

a period of seven (7) years from the original date of purchase from StorCase or its authorized
reseller: all Data Express® removable device enclosures and all StorCase interface cables and
accessories specifically intended for use with these products. Data Silo®, Data Stacker® and
InfoStation® products are covered by this warranty for a period of seven (7) years, excepting
the RAID controller, power supply, fan and blower components, which are covered by the
three-year warranty described below.

Three-Year Warranty: The following StorCase products are covered by this warranty for
a period of three (3) years from the original date of purchase from StorCase or its authorized
reseller: all Rhino®JR external expansion chassis, all RhinoJR removable drive enclosures,
and all RAID controller modules. In addition, the following components of the Data Express,
Data Silo, Data Stacker, InfoStation products are subject to warranty for a period of three (3)
years: all power supplies, fans and blowers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.

For defective products returned directly to StorCase, a Return Material Authorization (RMA)
number must be obtained by calling StorCase Customer Service at [phone]. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 3400 S. Susan Street, Storage RMA Dept., Santa Ana, California 92704, U.S.A.

StorCase Technology, Inc. InfoStation 14-Bay U320 User's Guide - Rev. B00

Free Technical Support

StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.

StorCase Technical Support can be reached in the U.S. at [phone] or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at [phone].

Disclaimers

The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

iii

Copyright © 2003 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.

iv

Declaration of Conformity

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the following standards:

EMC Directives:
(89/336/EEC)

Low Voltage Directive:
(73/23/EEC)

Safety Standards:
CSA (NRTL/C)

EMI Standards:

StorCase Technology, Inc.

17600 Newhope Street
Fountain Valley, CA 92708

17600 Newhope Street
Fountain Valley, CA 92708

InfoStation 14-Bay Ultra320

S10A155, S10A163, S10A172

ITE Emission

- EN 55022: 1998

- EN 61000-3-2 Harmonic Current

- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity

- IEC 61000-4-2 - IEC 61000-4-6

- IEC 61000-4-3 - IEC 61000-4-8

- IEC 61000-4-4 - IEC 61000-4-11

- IEC 61000-4-5

EN 60950

CAN/CSA-C22.2 No. 60950
UL 60950, Third Edition

FCC Part 15, Class A

EMC Standards:

Year of Manufacture:

Signature:___________________
Full Name: Dieter Paul
Position: President

StorCase Technology, Inc. InfoStation 14-Bay U320 User's Guide - Rev. B00

AS/NSZ 3548 Information Technology Equipment
Supplier's Code Number N10664

2003

Federal Communications Commission (FCC) Statement

RADIO FREQUENCY INTERFERENCE STATEMENT

You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.

Important Safety Instructions

1. Read all these instructions.

2. Save these instructions for later use.

3. Follow all warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.

6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.

v

Wichtige Sicherheitshinweise

1. Diese Hinweise sollten vollständig durchgelesen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.

vi

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Serial Number ................................................................................................................ 1

General Description ...................................................................................................... 2

Front Panel ............................................................................................................ 4

Rear Panel ............................................................................................................. 5

INFOSTATION USER INTERFACE ......................................................................................... 7

LED Indicator and User Interface Panel ...................................................................... 7

LED Indicator/UI Panel Components .................................................................... 7

Drive Carrier Interface Panel ............................................................................... 8

Inserting a Drive Carrier (with Drive Installed) ............................................................ 9

Removing a Drive Carrier (with Drive Installed) ......................................................... 9

Configuring Device and Chassis Settings ................................................................... 9

SCSI CHANNEL CONFIGURATIONS ................................................................................... 10

Termination of the SCSI Bus at the VHDCI Connectors ........................................... 10

Ultra320 I/O Module ............................................................................................ 10

Ultra320 I/O Repeater Modules .......................................................................... 10

Single Port Ultra320 I/O Repeater Module ..................................................... 11

Dual Port Ultra320 I/O Repeater Module ....................................................... 11

Drive-to-Channel Assignments.................................................................................. 12

Typical SCSI Channel Configurations........................................................................ 13

APPENDICES ........................................................................................................................ 16

Appendix A - Specifications/Dimensions .................................................................. 17

Appendix B - Optional Accessories......................................................................... 21

Ultra320 I/O Repeater Modules .......................................................................... 21

SAF-TE Processor Board .................................................................................. 22

Slide Rail Kit......................................................................................................... 23

Optional Power Supply Module .......................................................................... 24

Replacement Fan Module ................................................................................... 25

Drive Carrier ........................................................................................................ 26

Carrying Case ..................................................................................................... 26

Rack-to-Tower Conversion Kit .......................................................................... 27

InfoStation Monitoring Utility (InfoMon) .............................................................. 28

Reader's Comments............................................................................................................ 29

StorCase Technology, Inc. InfoStation 14-Bay U320 User's Guide - Rev. B00

List of Figures

Figure 1: InfoStation 14-Bay Ultra320 Chassis ............................................................ 2

Figure 2: InfoStation Front Panel ................................................................................... 4

Figure 3: InfoStation Rear Panel .................................................................................... 6

Figure 4: LED Indicator and UI Panel ............................................................................. 7

Figure 5: InfoStation Drive Carrier Interface ................................................................ 8

Figure 6: InfoStation VHDCI Connector (I/O Module) ................................................. 10

Figure 7A: InfoStation VHDCI Connectors (Single Port I/O Repeater Module) ............ 11

Figure 7B: InfoStation VHDCI Connectors (Dual Port I/O Repeater Module) ............... 11

Figure 8: Drive-to-Channel Assignments ................................................................... 12

Figure 9: Typical Dual SCSI Host Connection to InfoStation ...................................... 13

Figure 10: Typical Dual SCSI Host Connection to InfoStation ...................................... 14

Figure 11: Typical Single SCSI Host Connection to InfoStation ................................... 15

Figure A-1: InfoStation Physical Dimensions.................................................................. 20

Figure B-1: Ultra320 I/O Repeater Module ...................................................................... 21

Figure B-2: SAF-TE Processor Board ............................................................................ 22

Figure B-3: Rack Mount Slide Rail Kit .............................................................................. 23

Figure B-4: Optional Power Supply Module ................................................................... 24

Figure B-5: Replacement Fan Module ............................................................................. 25

Figure B-6: Drive Carrier ................................................................................................. 26

Figure B-7: Carrying Case ............................................................................................... 26

Figure B-8: Rack-to-Tower Conversion Kit .................................................................... 27

vii

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.

viii

List of Tables

Table 1: Drive Carrier Interface Components ................................................................... 8

NOTICE: This User's Guide is subject to periodic updates without notice. While reasonable

StorCase Technology, Inc. InfoStation 14-Bay U320 User's Guide - Rev. B00

efforts have been made to ensure accuracy of this document, Storcase Technol­ogy, Inc. assumes no liability resulting from errors or omissions in this publication,
or from the use of the information contained herein.

Please check the StorCase web site at http://www.storcase.com or contact your
StorCase representative for the latest revision of this document.

Introduction 1

INTRODUCTION

PackagingInformation

The StorCase Technology InfoStation external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment, as confirmed by the
International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully
inspected before and during the packing procedure at the factory. Evidence of any damage
to the InfoStation should be reported to the shipper immediately.

If the wrong InfoStation model has been received, please call your reseller or StorCase at
[phone] to arrange for a Return Material Authorization (RMA). StorCase cannot ac­cept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.

Serial Number

The InfoStation is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.

InfoStation Serial Number:

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.

2 Introduction

GeneralDescription

CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer ALL

servicing to qualified service personnel!

This unit has more than one power supply cord. Disconnect two power supply
cords before servicing to avoid electric shock.

VHDCI connectors are easily damaged by improper handling. Visually inspect
each connector for bent contacts and carefully align prior to insertion.

NOTES: The installation, configuration, and use of the StorCase InfoStation chassis

requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.

For installation information, refer to the InfoStation Installation Guide.

The StorCase® Technology InfoStation® intelligent 3U rack-mount expansion chassis is
designed to support the latest high-density, high-speed SCSI Ultra320 disk drive technolo­gies for use in network server, fault-tolerant and/or mission-critical applications. The
InfoStation is designed to support 3.5" form factor, low profile (1" high) SCSI Ultra320 drives.

The InfoStation's dual backplane design can accommodate up to fourteen (14) Ultra320 drives
(Figure 1) and two (2) channels. Each channel supports seven (7) drives, with 320MB/sec
operation. Each chassis is constructed of rugged steel and lightweight aluminum, and is
equipped with two (2) 460 watt redundant, hot-swappable power supply modules, two (2)
hot swappable fan modules (320 CFM total), and a User Interface designed to provide visual
chassis feedback.

The InfoStation also incorporates "Soft Start" circuitry which eliminates in-rush current to each
of the installed drives during spin-up, as well as avoid power arcing during drive insertion.

IFS14_6

Figure 1: InfoStation 14-Bay Ultra320 Chassis

StorCase Technology, Inc. InfoStation 14-Bay U320 User's Guide - Rev. B00

Introduction 3

Another unique feature of the InfoStation is the InfoMon® monitoring utility program. InfoMon
is a console utility that provides the InfoStation with web-based monitoring capability via a serial
connection. InfoMon also provides the User the ability to easily configure both device and
chassis settings with a few clicks of the mouse!

In addition, InfoMon allows the User to monitor the statuses and temperatures of individual
InfoStation modules and drive bays, etc., and can provide "real-time" updates via an Internet
connection. With the recent addition of the InfoMon Call Home feature, this information can
also be sent to a specific site for access by StorCase technical support staff in order to assist
with system troubleshooting. The Call Home feature also provides the ability to set-up a paging
function for notification of environmental alarm or warning conditions.

The latest versions of the InfoMon utility program and User's Guide can be downloaded (free
of charge) from the StorCase web site (http://www.storcase.com). Contact StorCase for
further information. Refer to Appendix B for further information on optional InfoStation
accessories.

Using a modular approach supported by redundant features and hot swapping capabilities,
the InfoStation will provide continued data availability and allow for ease of maintenance and
minimal system down time. The modular and scalable design of the InfoStation chassis also
allows a variety of future product upgrades to be offered. Upgrade modules (providing remote
diagnostics capabilities or SNMP compliance) will also be available as options in the near future.

This User's Guide describes the steps required for installing drive(s) into the InfoStation
external expansion chassis. This guide is intended to supplement documentation provided with
the host computer system, the operating system, and the drive(s) to be installed within the
InfoStation.

Features:

 3U rack mount chassis
 Dual channel (7 drives/channel)
 Fourteen (14) removable low-profile drive carriers
 SCSI Ultra320 drive support
 Supports daisy-chaining
 Supports drive hot swapping
 User Interface Panel provides system status LEDs
 RS-232 serial port provides interface for monitoring, configuration, and control
 Corrosion-resistant steel construction
 Two (2) 460W hot-swappable power supply modules
 Two (2) hot-swappable fan modules (160 CFM per module)
 Audible alarm

 "Soft Start" circuitry
 Web-based monitoring utility (InfoMon)

 Status indicators on each drive carrier
 7-year limited warranty* and free 24/7 technical support

* 3-year limited warranty on Power & Cooling Modules

InfoStation 14-Bay U320 User's Guide - Rev. B00 StorCase Technology, Inc.