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StorCase® T echnology
InfoSt ation
10-Bay 1U
Ultra320-to-SATA RAID
Fibre Channel-to-SATA RAID
External Expansion Chassis
User's Guide
®
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StorCase® Technology
i
InfoSt ation
®
10-Bay 1U
Ultra320-to-SATA RAID
FC-to-SATA RAID
External Expansion Chassis
User's Guide
Part No. D89-0000-0278 E00 February 2006
StorCase Technology, Inc.
17600 Newhope Street
Phone (714) 438-1850 Fax (714) 438-1847
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
Page 3
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Twelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data
Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those components integrated into or purchased separately for use with these products which are identified
and covered by the three-year or hard drive warranties described below. All StorCase interface
cables and other accessories specifically intended for use with the StorCase products identified
above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Page 4
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
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Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.
Copyright © 2006 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
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iv
Declaration of Conformity
Company Name:
Corporate Office Address:
Manufacturing Address:
Product Name:
Model Number:
Conforms to the following standards:
EMC Directives:
(89/336/EEC)
Low Voltage Directive:
(73/23/EEC)
Safety Standards:
CSA (NRTL/C)
StorCase Technology, Inc.
17600 Newhope Street
Fountain Valley, CA 92708
17600 Newhope Street
Fountain Valley, CA 92708
InfoStation 10-Bay 1U SATA RAID Chassis
S10A175, S10A180, S10A181, S10A182,
S10A183, S10A100, S10H115, S10H117,
S10H120, S10K108, S10K111, S10K114
ITE Emission
- EN 55022: 1998
- EN 61000-3-2 Harmonic Current
- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity
- IEC 61000-4-2 - IEC 61000-4-6
- IEC 61000-4-3 - IEC 61000-4-8
- IEC 61000-4-4 - IEC 61000-4-11
- IEC 61000-4-5
EN 60950
CAN/CSA-C22.2 No. 60950-1-03
UL 60950-1, First Edition
EMI Standards:
EMC Standards:
Year of Manufacture:
Signature:___________________
Full Name: Dieter Paul
Position: President
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
FCC Part 15, Class A
AS/NSZ 3548 Information Technology Equipment
Supplier's Code Number N10664
2004
Page 6
Federal Communications Commission (FCC) Statement
RADIO FREQUENCY INTERFERENCE STATEMENT
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Important Safety Instructions
1. Read all these instructions.
2. Save these instructions for later use.
3. Follow all warnings and instructions marked on the product.
4. Do not use this product near water.
5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
v
7. Handling certain plastic coated cords or cables associated with this product may
expose you to lead, a chemical known to cause birth defects or other reproductive
harm. Wash your hands after handling cable(s).
Wichtige Sicherheitshinweise
1. Diese Hinweise sollten vollständig durchgelesen werden.
2. Diese Hinweise für einen späteren Gebrauch aufbewahren.
3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4. Das Gerät nicht in der Nähe von Wasser verwenden.
5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
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Table of Contents
INTRODUCTION ..................................................................................................................... 1
Packaging Information ...................................................................................................... 1
Serial Number................................................................................................................ 1
General Description .......................................................................................................... 2
Front Panel .................................................................................................................... 5
Rear Panel..................................................................................................................... 6
RAID CONTROLLER MODULE PANEL .................................................................................. 8
SCSI-to-SATA (S10H111) ................................................................................................ 8
Panel Components........................................................................................................ 8
SCSI-to-SATA (S10H117) ................................................................................................ 9
Panel Components........................................................................................................ 9
FC-to-SATA (S10K108) ................................................................................................. 10
Panel Components...................................................................................................... 10
FC-to-SATA (S10K111) ................................................................................................. 11
Inserting a Drive Carrier (with Drive Installed).............................................................. 12
Removing a Drive Carrier (with Drive Installed) ............................................................ 12
Configuring Device and Chassis Settings..................................................................... 13
TYPICAL SCSI CHANNEL CONFIGURATIONS ................................................................... 14
TYPICAL FC CHANNEL CONFIGURATIONS ...................................................................... 16
RAID CONTROLLER CONFIGURATION .............................................................................. 18
RAID Management Connection .................................................................................. 18
Configuring the RAID Controller ................................................................................. 20
RAID Configuration via Data Master GUI ................................................................... 21
Data Master Connection..................................................................................... 21
Quick RAID Setup ............................................................................................... 26
Customized RAID Setup ..................................................................................... 28
Partitions ............................................................................................................. 30
Partitions Greater than 2TB ....................................................................... 30
Setting Up Multiple Partitions...................................................................... 31
LUN Mapping ....................................................................................................... 36
Deleting an Array ............................................................................................... 39
RAID Configuration via HyperTerminal ...................................................................... 40
HyperTerminal Connection................................................................................. 40
To Find HyperTerminal in Windows........................................................... 40
Settings....................................................................................................... 40
Selecting Menu Options ............................................................................. 42
Quick RAID Setup ............................................................................................... 43
Customized RAID Setup ..................................................................................... 44
Partitions ............................................................................................................. 46
Partitions Greater than 2TB ....................................................................... 46
Viewing Default Partition Configuration .................................................... 46
Setting Up Multiple Partitions...................................................................... 47
LUN Mapping ....................................................................................................... 50
Deleting an Array ............................................................................................... 53
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
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RAID Controller Configuration Overview .................................................................. 54
1 RAID Params................................................................................................... 54
1.1 Array 1 .................................................................................................... 55
1.1.1 Reconfigure RAID ............................................................................ 55
1.1.2 RAID Level........................................................................................ 55
1.1.3 Disk Number ..................................................................................... 55
1.1.4 Slice .................................................................................................. 56
1.2 - 1.8 Arrays 2-8 ...................................................................................... 56
1.9 Stripe Size ............................................................................................... 56
1.A Write Buffer ............................................................................................ 57
1.B Performance ........................................................................................... 57
Array Management ............................................................................................. 58
RAID Levels .................................................................................................... 58
2 SCSI Params (SCSI-to-SATA version only) ................................................. 59
2.1 Primary SCSI............................................................................................ 59
2.1.1 Set SCSI ID ....................................................................................... 59
2.1.2 Speed ............................................................................................... 59
2.1.3 Wide.................................................................................................. 59
2.1.4 LUN Map ........................................................................................... 60
2.1.5 QAS .................................................................................................. 60
2.2 Secondary SCSI ...................................................................................... 60
2 Fibre Params (FC-to-SATA version only)..................................................... 61
2.1 Primary FC ............................................................................................... 61
2.1.1 Enable Hard Loop ID ........................................................................ 61
2.1.2 Set Hard Loop ID .............................................................................. 61
2.1.3 Set Connection Mode ...................................................................... 62
2.1.4 Set Data Rate ................................................................................... 62
2.1.5 LUN Map ........................................................................................... 62
2.2 Secondary FC ......................................................................................... 62
2.3 SAN Mask ................................................................................................ 62
2.3.1 Visible for All Hosts ......................................................................... 62
2.3.1.1 Port 1 ......................................................................................... 62
2.3.1.2 Port 2 ......................................................................................... 62
2.3.2 SAN Mapping ................................................................................... 63
2.3.2.1 Port 1 ......................................................................................... 63
2.3.2.1.1 - 2.3.2.1.8 Select Host ...................................................... 63
2.3.2.2 Port 2 ......................................................................................... 63
2.3.2.2.1 - 2.3.2.2.8 Select Host ...................................................... 63
2.3.3 Edit WWN Table................................................................................ 63
2.3.3.1 - 2.3.3.8 Select Host................................................................. 63
2.3.4 View WWN Table............................................................................. 63
2.3.5 View SAN Mapping .......................................................................... 64
2.3.5.1 Port 1 ......................................................................................... 64
2.3.5.2 Port 2 ......................................................................................... 64
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3 RS232 Params................................................................................................ 65
3.1 Modem Port.............................................................................................. 65
3.1.1 Bau d R at e ......................................................................................... 65
3.1.2 Stop Bit ............................................................................................. 65
3.1.3 Data Bit ............................................................................................. 65
3.1.4 Parity................................................................................................. 65
3.2 Terminal Port............................................................................................ 66
3.2.1 Bau d R at e ......................................................................................... 66
3.2.2 Stop Bit ............................................................................................. 66
3.2.3 Data Bit ............................................................................................. 66
3.2.4 Parity................................................................................................. 66
4 System Params .............................................................................................. 67
4.1 Password Info ......................................................................................... 67
4.1.1 Password Check ............................................................................. 67
4.1.2 Set Password .................................................................................. 67
4.2 Pager Info ................................................................................................ 68
4.2.1 Paging ............................................................................................... 68
4.2.2 Pager 1 No. ...................................................................................... 69
4.2.3 Pager 2 No. ...................................................................................... 69
4.2.4 Code ................................................................................................. 69
4.2.5 Repeat .............................................................................................. 69
4.2.6 Interval.............................................................................................. 69
4.2.7 Page Now ......................................................................................... 69
4.3 Fax Info.................................................................................................... 70
4.3.1 Fax.................................................................................................... 70
4.3.2 Fax Class ......................................................................................... 70
4.3.3 Fax 1 No. .......................................................................................... 70
4.3.4 Fax 2 No. .......................................................................................... 71
4.3.5 Retry # .............................................................................................. 71
4.3.6 Fax Now ........................................................................................... 71
4.4 Company Info .......................................................................................... 71
4.4.1 String 1 ............................................................................................. 71
4.4.2 String 2 ............................................................................................. 72
4.5 Modem Init St ........................................................................................... 72
4.5.2 String 2 ............................................................................................. 72
5 NVRAM ........................................................................................................... 73
5.1 Update NVRAM ....................................................................................... 73
5.2 Erase NVRAM ......................................................................................... 73
5.3 Restart ..................................................................................................... 73
6 RAID Functions............................................................................................... 74
6.1 Init Parity .................................................................................................. 75
6.2 Parity Check ............................................................................................ 75
6.3 Beeper ..................................................................................................... 75
6.4 Stop Modem............................................................................................. 75
6.5 Add Disk .................................................................................................. 75
6.6 Remove Disk............................................................................................ 75
6.7 Statistic .................................................................................................... 76
6.8 Expand Array .......................................................................................... 76
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
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6.9 Log Event................................................................................................. 76
6.9.1 Erase ................................................................................................ 76
6.9.2 Statistic ............................................................................................. 76
6.9.3 RTC ................................................................................................... 77
6.9.3.1 Set RTC ..................................................................................... 77
6.9.3.2 Show RTC................................................................................. 77
6.A Utility ........................................................................................................ 77
6.A.1 Disk Self-Test (DST) ....................................................................... 77
6.A.1.1-6.A.1.2 Short Self Test or Extended Self Test ...................... 77
6.A.1.3 Stop DST .................................................................................. 78
6.A.2 Disk Scrubbing ................................................................................ 78
6.A.2.1 Overwrite Parity ...................................................................... 78
6.A.2.2 Scrub Mode .............................................................................. 78
6.A.2.2.1 Manual Scrubbing ............................................................. 78
6.A.2.2.2 Schedule Scrubbing ......................................................... 79
6.A.2.2.3 View Schedule ................................................................. 79
6.A.3 Disk Clone ........................................................................................ 79
6.A.3.1 Start Disk Clone ....................................................................... 79
6.A.3.1.1-6.A.3.1.2 Source Disk and Target Disk........................... 80
6.A.3.1.3 Start Permanent Clone...................................................... 80
6.A.3.1.4 Start Swap after Clone .................................................... 80
6.A.3.2 Stop Disk Clone........................................................................ 80
6.A.3.3 Replace Source Disk ............................................................... 80
6.A.4 SMART ............................................................................................. 80
6.A.4.1 Test Disk SMART ..................................................................... 81
6.A.4.2 SMART Mode............................................................................ 81
6.A.4.3 SMART Check Time ................................................................. 81
6.A.4.4 Bad Blocks ............................................................................... 81
6.A.4.4.1 View Statistics ................................................................. 81
6.A.4.4.2 Threshold for Clone .......................................................... 82
6.A.4.4.3 Threshold for Swap ......................................................... 82
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APPENDICES........................................................................................................................ 83
Appendix A - Specifications/Dimensions ...................................................................... 84
Fujitsu Drive Specifications ........................................................................................ 89
Appendix B - Optional Accessories ............................................................................. 91
Replacement Power Supply Module...................................................................... 91
Replacement Fan Module ....................................................................................... 92
Drive Carrier............................................................................................................ 93
RAID Controller Memory Module ............................................................................ 93
Carrying Case ......................................................................................................... 94
SFP Module ............................................................................................................. 95
InfoStation Monitoring Utility (InfoMon) .................................................................. 96
Appendix C - Troubleshooting ....................................................................................... 97
StorCase Technical Support .............................................................................. 97
Setup Problems................................................................................................... 97
Operation Problems ............................................................................................ 98
Remote Terminal Problems................................................................................. 98
Alert Message Problems .................................................................................... 99
SCSI Problems .................................................................................................. 100
Error Messages ................................................................................................ 101
Reader's Comments.......................................................................................................... 105
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
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List of Figures
Figure 1: InfoStation 10-Bay SATA RAID Chassis ...................................................... 2
Figure 2: InfoStation Front Panel ................................................................................... 5
Figure 3A: SCSI-to-SATA InfoStation Rear Panel .......................................................... 7
Figure 3B: FC-to-SATA InfoStation Rear Panel .............................................................. 7
Figure 4A: RAID Controller Module Panel (SCSI-to-SATA) ............................................ 8
FIgure 4B: RAID Controller Module Panel (SCSI-to-SATA) ............................................ 9
Figure 4C: RAID Controller Module Panel (FC-to-SATA) .............................................. 10
Figure 4D: RAID Controller Module Panel (FC-to-SATA) .............................................. 11
Figure 5: Removing the Drive Carrier.......................................................................... 12
Figure 6A: Typical Dual SCSI Host Connection to InfoStation...................................... 14
Figure 6B: Typical Dual SCSI Host Connection to InfoStation...................................... 15
Figure 7A: Typical Dual FC Host Connection to InfoStation ... . ..................................... 16
Figure 7B: Typical Dual FC Host Connection to InfoStation ......................................... 17
Figure 8: DB9 Port Location......................................................................................... 19
Figure 9A: Connection Name Setup Screen ................................................................. 21
Figure 9B: Connection Screen ...................................................................................... 22
Figure 9C: Location Type Setup Screen ....................................................................... 23
Figure 9D: Serial Port Setup Screen ............................................................................. 23
Figure 9E: Baud Rate Setup Screen ............................................................................. 24
Figure 9F: Set Access Screen ..................................................................................... 24
Figure 9G: Password Screen........................................................................................ 25
Figure 9H: Confirmation Screen .................................................................................... 25
Figure 10: Data Master Quick Setup Screen ................................................................ 26
Figure 11: Data Master RAID Creation Screen ............................................................. 27
Figure 12: Data Master Create Array Option................................................................ 28
Figure 13: Data Master Create Array Screen .............................................................. 29
Figure 14: Data Master Partitions Option ...................................................................... 31
Figure 15: Data Master Create Partitions Screen ........................................................ 32
Figure 16: Data Master Reconfigure Partitions Option ................................................. 33
Figure 17A: Example of RAID 0 Creation with 2.2TB Total Capacity............................. 34
Figure 17B: Example of RAID 0 Creation with 2.2TB Total Capacity............................. 35
Figure 18: Data Master LUN Mapping Option ................................................................ 36
Figure 19A: Example of One Array and One Partition.................................................... 37
Figure 19B: Example of Two Arrays and Two Partitions .............................................. 38
Figure 20A: HyperTerminal Connection Screen.............................................................. 41
Figure 20B: Monitor Utility (HyperTerminal) Screen ....................................................... 41
Figure 21: Example of a RAID 0 Creation with 2.2TB Total Capacity ......................... 49
Figure 22: HyperTerminal LUN Map Option ................................................................... 51
Figure 23: Example of One Array and Two Slices ...................................................... 52
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Figure A-1: InfoStation Physical Dimensions.................................................................. 90
Figure B-1: RAID Controller Memory Module .................................................................. 91
Figure B-2: Power Supply Module .................................................................................. 92
Figure B-3: Fan Module ................................................................................................... 93
Figure B-4: Drive Carrier ................................................................................................. 94
Figure B-5: Carrying Case ............................................................................................... 94
Figure B-6: LC (optical) SFP Module ............................................................................... 95
List of Tables
Table 1: Communications Parameters ............................................................................. 19
Table 2: Selecting Menu Options ..................................................................................... 42
Table 3: RAID Level Comparisons ................................................................................... 58
Table 4: SCSI Set-Up ........................................................................................................ 60
Table C-1: Error Messages ................................................................................................ 101
NOTICE: This User's Guide is subject to periodic updates without notice. While reason-
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
able efforts have been made to ensure accuracy of this document, Storcase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Page 14
Introduction 1
INTRODUCTION
Packaging Information
The StorCase Technology InfoStation external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment, as confirmed by the
International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully
inspected before and during the packing procedure at the factory. Evidence of any damage
to the InfoStation should be reported to the shipper immediately.
If the wrong InfoStation model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The InfoStation is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
InfoStation Serial Number:
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
Page 15
2 Introduction
General Description
CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer ALL
NOTES: The installation, configuration, and use of the StorCase InfoStation chassis
The high performance InfoStation 10-bay SCSI-to-SATA and FC-to-SATA RAID enclosures
are designed to support 2.5" SFF (Small Form-Factor) SATA drives for RAID applications. The
SCSI-to-SATA enclosures (P/Ns S10H111 & S10H117) support dual SCSI Ultra320 host
channels and is downward-compatible with earlier SCSI Wide Single-Ended or LVD interface
technologies (i.e. Ultra2 or Ultra). The FC-to-SATA enclosures (P/Ns S10K108 & S10K111)
support dual Fibre Channel Arbitrated Loops (FC-ALs) with 2Gbps operation.
Each standard 1U rack mount 10-bay chassis comes equipped with a RAID controller and (10)
removable drive carriers. These enclosures are constructed of corrosion-resistant steel and
each include (2) hot-swappable, redundant 300W power supply modules and (2) hotswappable, redundant, variable-speed fan modules (53.6 CFM total).
The RAID chassis supports RAID levels 0, 1, 0+1, 3, 5, 30, and 50, and is OS independent. Online
Capacity Expansion (OCE) and LUN support, up to 1GB DDR PC2100 SODIMM cache memory,
as well as automatic hot swap, hot spare and drive rebuild support are all included. An audible
alarm on the InfoStation alerts the User to system hardware failures and warning conditions.
LED indicators at each drive bay provide additional User feedback for drive activity, drive
readiness and drive faults.
servicing to qualified service personnel!
This unit has more than one power supply cord. Disconnect two power supply
cords before servicing to avoid electric shock.
requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.
For installation information, refer to the InfoStation Installation Guide.
Figure 1: InfoStation 10-Bay SATA RAID Chassis
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
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Introduction 3
The InfoStation also incorporates "Soft Start" circuitry which eliminates in-rush current to each
of the installed drives during spin-up, as well as avoid power arcing during drive insertion.
Another unique feature of the InfoStation is the InfoMon® monitoring utility program. InfoMon
is a console utility that provides the InfoStation with web-based monitoring capability via a serial
connection. InfoMon also provides the User the ability to easily configure both device and
chassis settings with a few clicks of the mouse!
In addition, InfoMon allows the User to monitor the statuses and temperatures of individual
InfoStation modules and drive bays, etc., and can provide "real-time" updates via an Internet
connection. With the recent addition of the InfoMon Call Home® feature, this information can
also be sent to a specific site for access by StorCase technical support staff in order to assist
with system troubleshooting. The Call Home feature also provides the ability to set-up a paging
function for notification of environmental alarm or warning conditions.
The latest versions of the InfoMon utility program and User's Guide can be downloaded (free
of charge) from the StorCase web site (http://www.storcase.com). Contact StorCase for
further information. Refer to Appendix B for further information on optional InfoStation
accessories.
Using a modular approach supported by redundant features and hot swapping capabilities,
the InfoStation will provide continued data availability and allow for ease of maintenance and
minimal system down time. The modular and scalable design of the InfoStation chassis also
allows a variety of future product upgrades to be offered. Upgrade modules (providing remote
diagnostics capabilities or SNMP compliance) will also be available as options in the near future.
This User's Guide describes the steps required for installing drive(s) into the InfoStation
external expansion chassis. This guide is intended to supplement documentation provided with
the host computer system, the operating system, and the drive(s) to be installed within the
InfoStation.
Features:
• 1U rack mount chassis
• Supports dual SCSI Ultra320 channel (SCSI-to-SATA versions only)
• Supports dual FC-ALs (FC-to-SATA versions only)
• Supports daisy-chaining (P/Ns S10H117 & S10K111 only)
• Ten (10) removable low-profile drive carriers for 2.5" SFF drives
• SATA 2.5" drive support
• Supports RAID levels 0, 1, 0+1, 3, 5, 30, 50
• Supports 8 arrays and 128 LUNs
• Supports drive hot swapping
• Online Capacity Expansion (OCE)
• Hot spare and automatic drive rebuild
• Fax/Pager notification
• OS independent (no software or special drivers required)
• 128MB PC2100 DDR SODIMM memory
• Controller Panel provides system status LEDs
• RS-232 serial port provides interface for monitoring, configuration, and control
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4 Introduction
Features (cont'd):
• Corrosion-resistant steel construction
• Two (2) 300W hot-swappable power supply modules
• Two (2) hot-swappable fan modules (26.8 CFM per module)
• Optional LAN Port
• Rack mount kit included
• Audible alarm
• "Soft Start" circuitry
• Web-based monitoring utility (InfoMon)
• Data Master® Storage Manager GUI
• Status indicators on each drive carrier
• 7-year limited warranty* and free 24/7 technical support
* 3-year limited warranty on RAID Controller and Power & Cooling Modules
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Page 18
Introduction 5
Front Panel
(Figure 2)
• SCA Drive Carrier(s) - Accommodate up to ten (10) 2.5" SFF SATA devices.
Backplane design with direct-connect SCA connectors eliminates cable connections
to SATA drives, increases data integrity, and supports drive hot swappability.
Corresponding drive bay numbers (1-10) are shown in Figure 2.
• Drive Carrier LED(s) - Provides the following information:
Drive Ready - Indicates that the drive is properly installed and ready for
(Blue) access
Drive Activity - Indicates that the drive is being accessed
(Yellow)
Drive Fault - Indicates a drive failure
(Red)
• Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the
rack-mount chassis.
Chassis
Handle
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
Drive
Carrier
1
6
2
7
Figure 2: InfoStation Front Panel
Drive Carrier
LEDs
3
8
4
5
910
Page 19
6 Introduction
Rear Panel
(Figures 3A & 3B)
WARNING: DO NOT USE MODULE HANDLES TO LIFT CHASSIS! These handles are speci-
NOTE: Blank plate (provided) must be installed if any module slot is left empty. Instal-
• RAID Controller Module - Provides two (2) DB9 connectors for RS-232 and
• Power Supply Module(s) - Two (2) 300W redundant, hot swappable power
fically designed for the installation and removal of modules only!
lation of the blank plate is necessary for proper cooling inside chassis.
Modem and one (1) RS-232 serial port for InfoStation external monitoring and
configuration (via InfoMon).
SCSI-to-SATA versions also provide either two (2) VHDCI I/Os for dual SCSI Host
channels or four (4) VHDCI I/Os for daisy-chaining applications.
FC-to-SATA versions also provide two (2) FC ports for dual FC-ALs or four (4) FC
ports for daisy-chaining applications.
Refer to section "RAID Controller Module Panel" for further information.
supply modules. Each module features overvoltage and overcurrent protection, and
power supply fault detection.
Module LED(s) -
Green LED - Steady glow indicates normal power supply operation
No glow indicates no A/C power
Red LED - Steady glow indicates either:
Power supply failure
A/C cord is plugged in, but power switch is in the OFF position
Power Switch(es) - Rocker switch(es) control power to the power supply
module(s).
A/C Power In - Accepts U.S. and other available international standard power
cords.
• Fan Module(s) - Two (2) redundant, hot swappable fan modules. Each module
contains two (2) high-pressure, variable-speed fans for ample chassis cooling
(26.8 CFM per module).
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
or
Page 20
Introduction 7
RAID Controller
Power
Switch
Module
Power Supply
Module A
Power
Switch
Power Supply
Module A
Fan
Module A
SCSI
Connectors
Fan
Module B
A/C
Power In
Figure 3A: SCSI-to-SATA InfoStation Rear Panel
(S10H111 shown)
RAID Controller
Module
Fan
Module A
FC
Ports
Fan
Module B
A/C
Power In
Power Supply
Module B
Power Supply
Module B
Figure 3B: FC-to-SATA InfoStation Rear Panel
(S10K108 shown)
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8 Controller Module
RAID CONTROLLER MODULE PANEL
SCSI-to-SATA
(S10H111)
RS-232
Serial Port
(DB9)
VHDCI
I/O Connectors
(Ch. 2)
Reset
RS-232
Serial Port
(Mini USB)
VHDCI
I/O Connectors
(Ch. 1)
Modem
Port
Figure 4A: RAID Controller Module Panel
(SCSI-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID
(DB9) configuration, and control (via Hyper Terminal or Data Master).
Reset Switch - Resets InfoStation UI (will not reset SCSI Bus).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, con-
(Mini USB) figuration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
I/O Connectors - VHDCI connectors used for SCSI host channels.
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Controller Module 9
SCSI-to-SATA
(S10H117)
RS-232
Serial Port
(DB9)
VHDCI
I/O Connectors
(Ch. 2)
Reset
RS-232
Serial Port
(Mini USB)
VHDCI
I/O Connectors
(Ch. 1)
Modem
Port
Figure 4B: RAID Controller Module Panel
(SCSI-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID
(DB9) configuration, and control (via Hyper Terminal or Data Master).
Reset Switch - Resets InfoStation UI (will not reset SCSI Bus).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, con-
(Mini USB) figuration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
I/O Connectors - VHDCI connectors used for SCSI host channels. Four (4) I/Os
support daisy-chaining applications.
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10 Controller Module
FC-to-SATA
FC Port
(Loop B)
RS-232
Serial Port
(Mini USB)Reset
Modem
(S10K108)
Status
LED
Activity
LED
RS-232
Serial Port
(DB9)
FC Port
(Loop A)
Status
LED
Activity
LED
Figure 4C: RAID Controller Module Panel
(FC-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID config-
(DB9) uration, and control (via Hyper Terminal or Data Master).
Port
Reset Switch - Resets InfoStation UI (will not reset FC Loops).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, config-
(Mini USB) uration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
FC Ports - FC ports for FC-ALs.
Status LED - ON = Steady glow during power up indicates RAID controller
(Green) initialization (will turn OFF once initialization is complete and
if SFP is not connected to Host). LED will remain ON if SFP
is connected to Host.
Activity LED - ON = Steady glow indicates activity
(Green)
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Controller Module 11
FC-to-SATA
(S10K111)
2Gbps
LED
Ready
LED
RS-232
Serial Port
(DB9)
In
Error
LEDs
FC Ports
(Loop A)
Out
RS-232
Serial Port
(Mini USB)Reset
In Out
FC Ports
(Loop B)
Modem
Figure 4D: RAID Controller Module Panel
(FC-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID config-
(DB9) uration, and control (via Hyper Terminal or Data Master).
Port
Reset Switch - Resets InfoStation UI (will not reset FC Loops).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, config-
(Mini USB) uration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
FC Ports - FC ports for FC-ALs. Four (4) FC ports support daisy-chaining
applications.
Error LEDs - In = ON indicates either loop not connected, HBA error, or
(Red) cabling problem.
Out= ON indicates RAID Module is not ready.
2Gbps LED - ON = Indicates 2Gbps operation (factory default).
(Green)
OFF= Indicates 1Gbps operation.
Ready LED - ON= Indicates RAID Module is ready.
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12 Controller Module
Inserting a Drive Carrier (with Drive Installed)
NOTE: A new drive can be inserted into an empty bay at anytime. However, the drive
1. Simply insert the drive carrier into the empty bay. Push handle in to lock carrier into
2. Drive is ready to be accessed when the Drive Ready LED glows BLUE.
will not be ready for access until the following procedure is followed.
place.
Removing a Drive Carrier (with Drive Installed)
CAUTION: Proper procedure must be followed when removing a disk drive from the drive
NOTE: Refer to the InfoStation Installation Guide for detailed information on inserting/
1. Verify that the Drive Activity LED is OFF before removing drive.
2. Eject the drive carrier by pushing on carrier handle (Step 1 of Figure 5). Once handle
bay. It is the responsibility of the operator to ensure that the host does not
access the drive while attempting to remove the disk drive, and to follow the
procedure outlined below. Failure to do so may result in loss of data and/or
damage to the drive itself!
removing drives from the InfoStation chassis.
pivots outward, pull handle to remove carrier (Step 2 of Figure 5).
Push Handle
1
to Eject Carrier
Pull Handle to
2
Remove Carrier
Figure 5: Removing the Drive Carrier
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Controller Module 13
Configuring Device and Chassis Settings
NOTES: Some InfoMon changes will only take effect after an InfoStation power OFF &
If necessary, use InfoMon to change any factory default device or chassis settings.
Refer to the InfoMon User's Guide for further information.
ON.
For drive bay number assignments, refer to Figure 2.
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14 SCSI Channel Configurations
TYPICAL SCSI CHANNEL CONFIGURATIONS
(SCSI-to-SATA versions only)
CAUTION: VHDCI connectors are easily damaged by improper handling. Visually inspect
each connector for bent contacts and carefully align prior to insertion.
NOTES: The installation, configuration, and use of the StorCase InfoStation chassis
requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.
A maximum of four (4) InfoStations can be daisy-chained together with StorCase external SCSI cable (P/N DC-LVD-2). Contact StorCase for further information.
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To SCSI
Host 1
Disk Ch. 2
Disk Ch. 1
To SCSI
Host 0
Figure 6A: Typical Dual SCSI Host Connection to InfoStation
(S10H111 shown)
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SCSI Channel Configurations 15
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To SCSI
Host 1
Terminate or Cascade
to another InfoStation
Disk Ch. 2
Disk Ch. 1
Terminate or Cascade
to another InfoStation
Figure 6B: Typical Dual SCSI Host Connection to InfoStation
(Daisy-Chain)
To SCSI
Host 0
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16 FC Configurations
TYPICAL FIBRE CHANNEL CONFIGURATIONS
(FC-to-SATA versions only)
CAUTION: DO NOT bend the LC (optical) cable beyond the cable's minimum bend radius,
data transmission degradation may occur. Follow cable manufacturer's
guidelines for bend radius limitation.
WARNING: DO NOT look directly into the open end of an active LC (optical) cable or optical
SFP module (with plugs removed)! Serious eye damage can occur from direct
exposure to the infrared light!
NOTES: The configuration and use of the InfoStation RAID Controller requires a certain
level of expertise and experience on the part of the user/integrator. Since there
are many configuration options and variables (ie. host platforms, applications,
etc.), only general guidelines will be discussed in thisUser's Guide.
LC (optical) SFP Modules support both 2Gbps and 1Gbps operation.
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To FC-AL
(Loop A)
To FC-AL
(Loop B)
Figure 7A: Typical Dual FC Loops Connection to InfoStation
(S10K108 shown)
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FC Configurations 17
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To FC-AL
(Loop A)
Cascade to
another InfoStation
Cascade to
another InfoStation
To FC-AL
(Loop B)
Figure 7B: Typical Dual FC Loops Connection to InfoStation
(S10K1011 shown)
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18 RAID Controller Configuration
RAID CONTROLLER CONFIGURATION
NOTES: The configuration and use of the InfoStation RAID Controller requires a certain
level of expertise and experience on the part of the user/integrator. Since there
are many configuration options and variables (i.e.. host platforms, applications,
etc.), only general guidelines will be discussed in this User's Guide.
Also refer to the disk manufacturer's documentation for specific information
regarding the disks.
RAID Management Connection
NOTES: Microsoft® Windows® 3.x and Windows® NT™ 3.5x include a program called
Terminal which does not support ANSI color. If using either O/S, select VT-100
for terminal emulation or use a third-party software program such as Procomm
for Windows.
Microsoft® Windows® 95/98/NT/2000 includes a program called HyperTerminal
that supports ANSI color.
Macintosh O/S includes a program called ZTerm for terminal emulation.
The Data Master Storage Manager GUI is included on the StorCase Resource
Kit CD (provided with each InfoStation). The latest version can also be downloaded from the StorCase web site at: http://www.storcase.com/support/
datamaster.asp
Refer to the Data Master User's Guide for further information.
Both the Monitor Utility (HyperTerminal) and Data Master GUI are implemented with a VT-100
or ANSI terminal connected through the DB9 port on the rear of the InfoStation chassis (Figure 8).
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RAID Controller Configuration 19
RS-232
Serial Port
(DB9)
VHDCI
I/O Connectors
(Ch. 2)
RS-232
Serial Port
(Mini USB)Reset
VHDCI
I/O Connectors
(Ch. 1)
Modem
Port
Figure 8: DB9 Port Location
(SCSI-to-SATA version shown)
Set the communications parameters (Table 1):
NOTE: The same parameters apply to both HyperTerminal and Data Master GUI.
Table 1: Communications Parameters
Setting
Baud Rate
Stop Bits
Data Bits
Parity
Flow Control
2400, 4800, 9600, 14400, 19200,
28800, 38400, 57600, 115200
Values
1, 2
7, 8
None, Odd, Even
Xon/Xoff, Hardware, None
Default Value
115200
1
8
None
None
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20 RAID Controller Configuration
Configuring the RAID Controller
There are two aspects to configuring the RAID controller:
• Configuration of the RAID system and communication parameters
• Setting up and configuration of arrays within the RAID system
Users are advised to configure the system first, then the arrays.
The following sections provide instructions on how to setup a RAID configuration for the first
time.
Choose one of the following methods:
RAID Configuration via Data Master GUI Page
• Data Master Connection (Read FIRST before proceeding to RAID Setup) 21
• Quick RAID Setup (One array using all disks installed) 26
• Customized RAID Setup (Multiple arrays & custom number of disks in an array) 28
• Partitions 30
• LUN Mapping 36
• Deleting an Array 39
RAID Configuration via Monitor Utility (HyperTerminal) Page
• HyperTerminal Connection (Read FIRST before proceeding to RAID Setup) 40
• Quick RAID Setup (One array using all disks installed) 43
• Customized RAID Setup (Multiple arrays & custom number of disks in an array) 44
• Partitions 46
• LUN Mapping 50
• Deleting an Array 53
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RAID Controller Configuration 21
RAID Configuration via Data Master GUI
NOTES: The Data Master Storage Manager GUI is included on the StorCase Resource
Data Master Storage Manager GUI may be used to configure the InfoStation RAID controller.
Data Master makes it very easy to manage and monitor the StorCase InfoStation RAID system. The system can be managed and monitored from a remote location using the Internet
or Intranet. Also, multiple systems can be managed and monitored from a single screen (with
the Multiple Version).
Kit CD (provided with each InfoStation).
The latest version can also be downloaded from the StorCase web site at:
http://www.storcase.com/support/datamaster.asp
Refer to the Data Master User's Guide for further information.
Data Master Connection
1. Install and insert all drives to be used in the array, and power up the InfoStation by
turning on both power supply modules simultaneously.
2. Connect the COM1 port to the InfoStation RS-232 port using the provided serial cable.
3. Install Data Master onto the workstation connected to the InfoStation
(www.storcase.com/support/datamaster.asp).
4. If you are opening Data Master for the first time, you will be prompted to enter the
name of your connection (Figure 9A). Enter the desired name in the "Connection
Name" field.
Confirm that all settings are correct and click Continue.
Figure 9A: Connection Name Setup Screen
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22 RAID Controller Configuration
If this not the first time opening Data Master and there is already a connection to an
InfoStation, the following screen should appear (Figure 9B).
Figure 9B: Connection Screen - If there is already an InfoStation connected
Confirm that all settings are correct and click Update.
If successful, Data Master will open with InfoStation connection present. Skip
Steps 5-10 and proceed to sections "Quick RAID Setup" or "Customized RAID
Setup" on pages 26-28 of this User's Guide.
5. Select the location of the InfoStation RAID system (Figure 9C).
Check “Local” connection if RAID system is connected via RS-232.
Check “Remote” connection if RAID system is connected via TCP/IP (refer to the
Data Master User’s Guide for further information).
Confirm that all settings are correct and click Continue.
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
(Example shown, actual screen may vary)
Page 36
RAID Controller Configuration 23
Figure 9C: Location Type Setup Screen
6. Select the connection type from the "Serial Port" dropdown menu (Figure 9D).
If using a “Local” connection (via RS-232), Serial Port should be set to COM1.
For “Remote” connection (via TCP/IP), refer to the Data Master User’s Guide for
further information.
Confirm that all settings are correct and click Continue.
Figure 9D: Serial Port Setup Screen
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24 RAID Controller Configuration
7. Select the Baud Rate from the "Baud Rate" dropdown menu (Figure 9E).
If using a “Local” connection (via RS-232), Baud Rate should be set to 115200.
For “Remote” connection (via TCP/IP), refer to the Data Master User’s Guide for
further information.
Confirm that all settings are correct and click Continue.
Figure 9E: Baud Rate Setup Screen
8. To set access rights, check the Set Access box (Figure 9F).
Confirm that all settings are correct and click Continue.
Figure 9F: Set Access Screen
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RAID Controller Configuration 25
9. Enter password (default password = 00000000) in the "Password" field (Figure
9G).
Confirm that all settings are correct and click Continue.
Figure 9G: Password Screen
10. Confirm that all settings are correct and click Update (Figure 9H).
If successful, Data Master will open with InfoStation connection present.
If a change is necessary, click Start Over instead.
Figure 9H: Confirmation Screen
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26 RAID Controller Configuration
QUICK RAID SETUP
(One array using all disks installed)
1. Remove any disks unintended for the array (any disks intended for use as spares
should be physically removed prior to creating the array).
2. To create an array, select the Quick Setup option from the Array dropdown
menu (Figure 10).
Figure 10: Data Master Quick Setup Option
(Example shown, actual screen may vary)
3. Select the desired RAID level.
4. Select the desired stripe size (default = 128MB).
5. Select the desired number of partitions.
NOTES: When using the Quick Setup option, the array will be created on
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
ALL disks within the InfoStation (any disks intended for use as
spares should be physically removed prior to creating the array).
OS limitation is 2.0 TB maximum. However, multiple arrays or partitions can be created to achieve over 2.0 TB capacity (e.g. one
array/partition with 2.0 TB, the other array/partition with 1.0 TB, or
a combination thereof).
Page 40
RAID Controller Configuration 27
Confirm that all settings are correct and click the Update button located on the
RAID Creation screen (Figure 11).
Any disks not included in the array will automatically be added as spares.
Figure 11: Data Master RAID Creation Screen
(Example shown, actual screen may vary)
6. After the array is created, insert any disks for use as spares.
7. Once setup is complete:
• If multiple partitions are required, proceed to section "Partitions" on page 30 of
this User's Guide.
• If no additional partitions are required, proceed to section "LUN Mapping" on
page 36 of this User's Guide.
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28 RAID Controller Configuration
CUSTOMIZED RAID SETUP
(Multiple arrays and custom number of disks in an array)
NOTE: Please familiarize yourself with section "Data Master Connection" on page
1. To create an array, select the Create option from the Array dropdown menu
21 before proceeding with customized RAID setup.
(Figure 12).
Figure 12: Data Master Create Array Option
(Example shown, actual screen may vary)
The following screen (Figure 13) will appear.
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RAID Controller Configuration 29
Figure 13: Data Master Create Array Screen
(Example shown, actual screen may vary)
2. Select the desired Array number in the "Select Array" section.
3. Select the desired RAID level in the "Select RAID Level" section.
4. Select the desired stripe size in the "Stripe Size" field.
5. Select either Random or Sequential in the "Select Performance" section.
6. If any partition in any of the arrays is over 2TB capacity:
a. Select Enable in the "Larger Than 2TB" section.
b. Select the desired sector size in the "Sector Size" section. Partition sector size
depends on the OS.
7. Select the quantity of disks for creating the Array in the "Number of Disk Drives" field.
Selected disks will display in both the "List" and "Physical View" sections.
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30 RAID Controller Configuration
8. Select the desired quantity of partitions in the "Number of Partitions" field. Available
partitions depend on the InfoStation model.
The size of each partition is shown in the "Size (GB)" field (size of all partitions are
equal). If another size is desired, enter the desired GB value in the "Size (GB)" field.
9. Select a LUN for the Primary Host Channel in the "Primary Host Channel LUN" dropdown field.
10. Select a LUN for the Secondary Host Channel in the "Secondary Host Channel LUN"
dropdown field.
11. Confirm that all settings are correct and click Create to save changes.
12. Once setup is complete:
• If multiple partitions are required, proceed to section "Setting Up Multiple Part-
itions" on page 31 of this User's Guide.
• If no additional partitions are required, proceed to section "LUN Mapping" on
page 36 of this User's Guide.
Partitions
NOTE: Please familiarize yourself with the following information before proceeding
Partitions Greater than 2TB
If creating a RAID array larger than 2TB in total capacity, two (2) partitions will automatically
be created (Figures 17A & 17B).
• Partition 1 will be approximately 2TB.
• Partition 2 will be the remaining capacity beyond 2TB (unless otherwise specified).
• If equal partitions are desired, change Partition 2 to capacity = 0GB. Once Partition 2
You are now ready to proceed to section "Setting Up Multiple Partitions" on the next page.
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
to section "Setting Up Multiple Partitions" on page 31.
capacity is changed, change Partition 1 to desired capacity.
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RAID Controller Configuration 31
SETTING UP MULTIPLE PARTITIONS
1. To create an array, select the Partitions option from the Array dropdown menu
(Figure 14).
Figure 14: Data Master Partitions Option
(Example shown, actual screen may vary)
2. Unlock default partitions by un-checking boxes located to the left of the partition list
(highlighted in Figure 15).
3. Choose desired number of partitions in the Number of Partitions drop down menu
at the top of the partition configuration page (Figure 15).
All partitions will be divided into equal capacities.
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32 RAID Controller Configuration
Figure 15: Data Master Create Partitions Screen
(Example shown, actual screen may vary)
4. If unequal capacities are desired, enter the desired partition sizes into the Reconfigure Size (GB) field for each partition (highlighted in Figure 16).
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RAID Controller Configuration 33
Figure 16: Data Master Reconfigure Partitions Option
(Example shown, actual screen may vary)
5. Confirm that all settings are correct and click Reconfigure Partitions (Figure 16).
6. Once partitions are created, proceed to section "LUN Mapping" on page 36 of this
User's Guide.
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34 RAID Controller Configuration
Example:
RAID 0 being created with approximately 2.2TB total capacity.
Figure 17A: RAID 0 Creation with 2.2TB Total Capacity
(Example shown, actual screen may vary)
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RAID Controller Configuration 35
Figure 17B: RAID 0 Creation with 2.2TB Total Capacity
You will notice that by default, two partitions were created (Figure 17B).
P1 = 2048GB
P2 = 182GB
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LUN Mapping
1. After the array and Partitions have been created, each partition needs to be assigned a LUN and mapped to the appropriate SCSI Channel.
2. Select the LUN Mapping option from the Array dropdown menu (Figure 18).
Figure 18: Data Master LUN Mapping Option
(Example shown, actual screen may vary)
3. Starting With LUN 0, assign one LUN to each partition of each array.
Select the array(s) and partition(s) in the Select Array and Select Partition
fields in the LUN Mapping screen (Figures 19A or 19B).
4. Confirm that all settings are correct and click Update (Figures 19A & 19B).
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Example:
One Array and one Partition mapped to the Primary SCSI channel only.
Figure 19A: One Array and One Partition Mapped to Primary SCSI Channel
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38 RAID Controller Configuration
Example:
Two Arrays and two Partitions, each mapped to both Primary and Secondary SCSI channels.
Figure 19B: Two Arrays and Two Partitions Mapped
to both Primary and Secondary SCSI Channels
(Example shown, actual screen may vary)
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Deleting an Array
1. Select the Delete option from the Array dropdown menu (Figure 18).
2. Select the desired array to be deleted.
3. Click Delete located at the bottom of the screen.
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RAID Configuration via HyperTerminal
NOTES: Microsoft® Windows® 3.x and Windows® NT™ 3.5x include a program called
The Monitor Utility (HyperTerminal) may be used to configure the InfoStation RAID controller.
Terminal which does not support ANSI color. If using either O/S, select VT-100
for terminal emulation or use a third-party software program such as Procomm
for Windows.
Microsoft® Windows® 95/98/NT/2000 includes a program called HyperTerminal
that supports ANSI color.
Macintosh O/S includes a program called ZTerm for terminal emulation.
HyperTerminal Connection
To find HyperTerminal in Windows:
1. Click on Start (normally located at the bottom left of the Windows desktop)
2. Go to Programs
3. Go to Accessories
4. Go to HyperTerminal
Settings
(Figure 20A)
· Select the appropriate COM port that the StorCase serial cable is connected to on the host
(default = COM1).
· Set Bits Per Second to 115200.
· Set Data Bits to 8.
· Set Parity to None.
· Set Stop Bits to 1.
· Set Flow Control to None.
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Figure 20A: HyperTerminal Connection Screen
When blank connection page displays, press <CTRL D> twice.
HyperTerminal should now be connected to the InfoStation RAID system (Figure 20B).
Figure 20B: Monitor Utility [HyperTerminal] Screen
(Example shown, actual screen may vary)
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Selecting Menu Options
Use the following information (Table 2) to navigate through the Monitor Utility (HyperTerminal)
menu options:
Table 2: Selecting Menu Options
Menu Options
Exit
Move Up
Move Down
Select
Switch the MENU or
OUTPUT screen
Press
Esc
or A
or Z
Enter
Tab
S_IDE05
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QUICK RAID SETUP
1. Invoke the HyperTerminal screen.
2. <TAB> to the Menu side of the screen and press <ENTER>. Enter password
(default password = 00000000).
3. Remove any disks unintended for the array (any disks intended for use as spares
should be physically removed prior to creating the array).
4. Select the Quick Setup option to create an array. Press <ENTER>.
You will be prompted to select the RAID level to create.
5. Select desired RAID level and press <ENTER>.
Select Yes and press <ENTER>.
NOTES: When using the Quick Setup option, the array will be created on
6. After the array is created, insert remaining disks for use as spares (spares are
added automatically).
7. Once setup is complete:
• If multiple partitions are required, proceed to section "Partitions" on page 46 of
this User's Guide.
• If no additional partitions are required, proceed to section "LUN Mapping" on
page 50 of this User's Guide.
ALL disks within the InfoStation (any disks unintended for the array
should be physically removed prior to creating the array).
OS limitation is 2.0 TB maximum. However , multiple arrays or partitions can be created to achieve over 2.0 TB capacity (e.g. one
array/partitions with 2.0 TB, the other array/partitions with 1.0 TB,
or a combination thereof).
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CUSTOMIZED RAID SETUP
NOTE: Please familiarize yourself with section "HyperTerminal Connection" on page
1. Invoke the HyperTerminal screen.
2. <TAB> to the Menu side of the screen and press <ENTER>. Enter password
3. RAID configuration:
40 before proceeding with customized RAID setup.
(default password = 00000000).
a. Use keys to select RAID PARAMS. Press <ENTER>.
b. Select Array 1 and press <ENTER>.
c. Select Reconfig-RAID and press <ENTER>.
Select Yes and press <ENTER>.
d. Arrow down and select RAID Level. Press <ENTER>.
Select x (x = desired RAID level) and press <ENTER>.
e. Arrow down and select Disk Number. Press <ENTER>.
Select the number of disks to be used in the array and press <ENTER>.
NOTES: Any disks not selected for the array will automatically be added
as spares.
OS limitation is 2.0 TB maximum. However, multiple arrays or
partitions can be created to achieve over 2.0 TB capacity (e.g.
one array/partition with 2.0 TB, the other array/partition with
1.0 TB, or a combination thereof).
f . Press <ESC> twice.
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g. Arrow down and select NVRAM. Press <ENTER>.
Select Update NVRAM and press <ENTER>.
Select Yes and press <ENTER>.
Arrow down and select Restart. Press <ENTER>.
Select Yes and press <ENTER>.
4. Controller will now reboot and the RAID x array will start initialization.
NOTE: Initialization may take several hours, depending on the overall capa-
5. For additional arrays, repeat Steps 1-3.
6. Once setup is complete:
• If multiple partitions are required, proceed to section "Partitions" on page 46 of
this User's Guide.
• If no additional partitions are required, proceed to section "LUN Mapping" on
page 50 of this User's Guide.
city of the array being configured.
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Partitions
NOTE: Please familiarize yourself with the following information before proceeding
Partitions Greater than 2TB
If creating a RAID array larger than 2TB in total capacity, two (2) partitions will be created.
1. Partition 1 will be approximately 2TB.
2. Partition 2 will be the remaining capacity beyond 2TB (unless otherwise specified).
3. If equal partitions are desired, change Slice 01 to capacity = 0GB. Once Slice 01
You are now ready to proceed to section "Viewing Default Partition Configuration".
VIEWING DEFAULT PARTITION CONFIGURATION
1. <TAB> to the Menu (left) side of the screen and press <ENTER>.
2. Enter password (default password = 00000000).
3. Select RAID Funcs. Press <ENTER>.
to section "Setting Up Multiple Partitions" on page 47.
capacity is changed, change Slice 00 to desired capacity.
4. Select Statistics. Press <ENTER>.
5. <TAB> to the Output (right) side of the screen and press <ENTER>.
6. Scroll up to the "RAID Statistics" section to view Partition values.
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SETTING UP MULTIPLE PARTITIONS
1. <TAB> to the Menu (left) side of the screen and press <ENTER>.
2. Enter password (default password = 00000000).
3. Partition configuration:
a. Use keys to select RAID PARAMS. Press <ENTER>.
b. Select Array x (x=desired array) and press <ENTER>.
c. Select Reconfig-RAID and press <ENTER>.
Select Yes and press <ENTER>.
d. Arrow down and select Slice. Press <ENTER>.
NOTE: If creating a RAID array larger than 2TB in total capacity, two (2)
e. Select Slice 0 and press <ENTER>.
Enter desired slice (partition) capacity and press <ENTER>.
If new partition/slice is smaller than default partition/slice, clear any remaining
numbers by pressing <SPACEBAR>.
NOTE: Remaining capacity will be added to Slice 1 as a second partition.
f . If three (3) or more partitions are desired, repeat Step e for last created slice.
NOTE: Changing last slice to desired capacity will result in remaining
g. Press <ESC> three times.
partitions will be created. If equal partitions are desired, change
Slice 01 to capacity = 0GB. Once Slice 01 capacity is changed,
change Slice 00 to desired capacity. Proceed to "Step e".
Confirm the partition size by reentering the number displayed in
Slice 1 and press <ENTER>.
capacity being added to an additional slice.
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h. Arrow down and select NVRAM. Press <ENTER>.
Select Update NVRAM and press <ENTER>.
Select Yes and press <ENTER>.
Arrow down and select Restart. Press <ENTER>.
Select Yes and press <ENTER>.
Verify the newly saved slice settings by viewing default slice configuration (refer to section
"Viewing Default Partition Configuration" on page 46 of this User's Guide for further information) .
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Example:
RAID 0 being created with approximately 2.2TB total capacity.
Figure 21: RAID 0 Creation with 2.2TB Total Capacity
(Example shown, actual screen may vary)
You will notice that by default, two partitions were created (Figure 21).
P1 = 2097GB (located in Output, or right side of the screen)
P2 = 186GB
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LUN Mapping
1. After the array and partitions have been created, each partition needs to be assigned a LUN and mapped to the appropriate SCSI Channel.
2. <TAB> to the Menu (left) side of the screen and press <ENTER>.
3. Enter password (default password = 00000000).
4. Select SCSI Params and press <ENTER>.
a. Select the SCSI channel your host server is connected to (Primary or Sec-
ondary SCSI) and press <ENTER>.
b. Select LUN MAP and press <ENTER>.
c. Starting with LUN 0, assign one LUN number to each partition (slice).
Select LUN number and press <ENTER>.
d. After selecting LUN number, select the array the partition is in and press
<ENTER>.
e. Select the partition (slice) you would like to assign this LUN number to and
press <ENTER> (Figure 22).
Slices always start with “00” and increase sequentially according to the
number of partitions that have been created.
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Figure 22: HyperTerminal LUN Map Option
(Example shown, actual screen may vary)
5. Press <ESC> four times to return to the Main Menu.
6. Arrow down and select NVRAM. Press <ENTER>.
7. Select Update NVRAM and press <ENTER>.
Select Yes and press <ENTER>.
8. Select Restart and press <ENTER>.
Select Yes and press <ENTER>.
9. Controller will now reboot (LUN will be mapped upon reboot).
10. To verify LUN Mapping settings, select RAID FUNCS from the Main Menu and press
<ENTER>.
11. Select Statistics and press <ENTER>.
12. <TAB> to highlight the Output (right) side of the HyperTerminal screen. Use the
keys to scroll through Output to view either the “Primary SCSI Channel” or
“Secondary SCSI Channel” (depending where the LUNs were mapped to).
13. If the LUN settings were successfully applied, you should see the array number
and slice numbers listed in the LUN Map section (Figure 23).
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Example:
One Array and two Slices mapped to Primary SCSI channel.
Figure 23: One Array and Two Slices Mapped to the Primary SCSI Channel
You will notice there are two sets of numbers in the LUN Map section (highlighted in Figure
23).
a. First number ( 10 11 xxxxx...) represents the Array #
b. Second number ( 10 11 xxxxx...) represents the LUN #
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Deleting an Array
1. Invoke the HyperTerminal screen.
2. <TAB> to the Menu side of the screen and press <ENTER>. Enter password
(default password = 00000000).
3. Deleting an array:
a. Use keys to select RAID PARAMS. Press <ENTER>.
b. Select array to be deleted and press <ENTER>.
c. Select Reconfig-RAID and press <ENTER>.
Select Yes and press <ENTER>.
d. Arrow down and select RAID Level. Press <ENTER>.
Arrow down and select None. Press <ENTER>.
e. Press <ESC> twice.
f . Arrow down and select NVRAM. Press <ENTER>.
Select Update NVRAM and press <ENTER>.
Select Yes and press <ENTER>.
Arrow down and select Restart. Press <ENTER>.
Select Yes and press <ENTER>.
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RAID Controller Configuration Overview
Refer to pages 54-76 for an overview of the InfoStation RAID configuration options. The
following sections contain detailed information regarding each option and all their functions.
1 RAID Params
NOTE: Configuration changes made in the RAID Params menu must be saved and the
controller restarted before changes can take effect. Refer to section "5
NVRAM" of this User's Guide for further information.
1.1.1
1 RAID Params 1.1 Array 1
1.2 Array 2*
1.3 Array 3*
1.4 Array 4*
1.5 Array 5*
1.6 Array 6*
1.7 Array 7*
1.8 Array 8*
1.9 Stripe Size
* Submenus are the same as 1.1 Array 1
Array 1
Re-conf RAID
1.1.2 RAID Level
1.1.3 Disk
Number
1.1.4 Slice
1024 / 512 / 256 /
128 / 64 / 32 / 16 / 8
No / Yes
0 / 1 / 3 / 5 / 0+1 /
30 / 50 / None
Choices dependent
on RAID level
Create slices,
set slice size
Enable / Disable1.A Write Buffer
1.B Performance
Random /
Sequential
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RAID Params Menu
1.1 Array 1
This function enables the user to configure/reconfigure Array 1.
1.1.1 Array 1 Reconfigure RAID
CAUTION: Data lost during reconfiguration cannot be recovered! StorCase strongly
NOTE: To avoid accidental erasure of existing RAID configurations, Yes must be
Select either No or Yes.
1.1.2 RAID Level
NOTE: To remove an existing RAID level, reconfigure the array with RAID level None.
Select either 0, 1, 0+1, 3, 5, 30, 50, or None.
1.1.3 Disk Number
NOTES: Verify that the required number of disks for all arrays are connected before
Select the number of disks in the RAID.
recommends the user to backup all data before reconfiguring.
selected prior to saving any new RAID configurations.
configuring an array. Refer to Table 3 for further information.
The number of disks in the array does not include the "hot spare" disk.
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1.1.4 Slice
NOTE: A slice must be mapped to a LUN before it can be accessed. Refer to section
This function enables the user to partition the array into different slices (identified as Slice 0,
Slice 1, etc.). All RAID capacity is assigned by default to Slice 0.
Input the size of each slice in MB. All RAID capacity is assigned by default to Slice 0. If Slice
0 is reduced in size, all excess capacity will be automatically assigned to Slice 1, and so forth.
If no capacity is allocated to a slice, then that slice will not be created.
1.2 Array 2
1.3 Array 3
1.4 Array 4
1.5 Array 5
1.6 Array 6
1.7 Array 7
1.8 Array 8
This function enables the user to configure/reconfigure Arrays 2-8 (skip these sections if
single array is sufficient).
1.9 Stripe Size
NOTES: Stripe size remains constant for any RAID, for both single and multiple arrays.
"2 SCSI Params" of this User's Guide for further information.
Smaller stripe sizes provide faster access for small randomly-accessed files.
Larger stripe sizes increase transfer rates for large sequentially-accessed
files (such as video).
Set the striping block size in either 8, 16, 32, 64, 128 (default), 256, 512 , or 1024 sectors.
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1.A Write Buffer
Select either Enable (default) or Disable buffer for write operations to memory.
1.B Performance
NOTES: Sequential is best for saving large amounts of data. Random is best for saving
Set writing method as either Random or Sequential.
smaller amounts of data.
Configuration changes made in the RAID Params menu must be saved and
controller restarted before changes can take effect. Refer to section "5
NVRAM" of this User's Guide for further information.
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Array Management
The unique RAID Controller array management firmware utilizes multi-tasking real-time kernel
technology to manage the controller. Additional features are real-time load analysis, online
diagnostics, event logging and broadcasting, and device inventory management.
RAID Levels
The RAID Controller supports RAID levels 0, 0+1, 1, 3, 5, 30, and 50. Depending on the
application that will be used, each RAID level offers a difference in performance, functionality,
and fault tolerance as shown in Table 3.
Table 3: RAID Level Comparisons
RAID
Level
RAID 0
Minimum
# of Drives
2
Description
Data striping without
redundancy
Pros Cons
Highest performance
No data protection - if one drive fails,
all data is lost
RAID 1
RAID 3
RAID 5 3
RAID 10
RAID 0/1
RAID 30 6
RAID 50
2
Disk mirroring
Block-level data striping
with dedicated parity
3
drive
Block-level data striping
with distributed parity
Combination of
RAID 0 (data striping)
3
and RAID 1 (mirroring)
Data striping across two
RAID 3 arrays
Data striping across two
6
RAID 5 arrays
Very high performance and
data protection
Good write performance
Excellent performance for
large, sequential data
requests
Best cost and performance
for transaction-oriented
networks
Very high performance and
data protection
Supports multiple
simultaneous read/writes
Can also be optimized for
large, sequential requests
Highest performance and
data protection (can tolerate
multiple drive failures)
*See RAID 3
Allows one drive failure in
each array
High redundancy
*See RAID 5
Allows one drive failure in
each array
High redundancy
High redundancy costs - twice the
storage capacity is required
Poorly suited for transaction-oriented
network applications
Single parity drives do not support
multiple, simultaneous read/write
requests
Write performance is slower than
RAID 0 or RAID 1
High redundancy costs - twice the
storage is capacity required
* See RAID 3
High redundancy costs - twice the
storage is capacity required
* See RAID 5
High redundancy costs - twice the
storage is capacity required
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2 SCSI Params (For SCSI-to-SATA versions only)
NOTE: Configuration changes made in the SCSI Params menu must be saved and the
RAID controller restarted before changes can take effect. Refer to section "5
NVRAM" of this User's Guide for further information.
2 SCSI Params 2.1 Primary SCSI
2.2 Secondary
SCSI*
* Submenus are the same
as 2.1 Primary SCSI
2.1.1 Set SCSI ID
2.1.2 Speed
2.1.3 Wide
2.1.4 LUN Map
2.1.5 QAS
0-14 / Multiple
Ultra320 / Ultra3 /
Ultra2 / Ultra / Fast
Enable / Disable
Match slices in
existing arrays
(up to 128 LUNs)
Enable / Disable
Enable / Disable
SCSI Params Menu
2.1 Primary SCSI
This function enables the user to configure Primary SCSI settings.
2.1.1 Set SCSI ID
Select either 0-14 or Multiple (default =0). ID7 is reserved for the SCSI card.
2.1.2 Speed
Select either Ultra320, Ultra3, Ultra2, Ultra, or Fast. Refer to Table 4 for settings.
2.1.3 Wide
Select either Enable (default) or Disable. Refer to Table 4 for settings.
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Table 4: SCSI Setup
SCSI
Interface
SCSI-2
Wide SCSI
Ultra SCSI
Ultra Wide SCSI
Ultra2 SCSI
Ultra160 SCSI
Ultra320 SCSI
Wide Fast
Disable
Enable
[ENT]
[ENT]
Disable
Enable
Enable
Enable
Enable
Ultra
[ENT]
[ENT]
Ultra2
[ENT]
2.1.4 LUN Map
Select a LUN (0-127) and a corresponding slice to map to.
2.1.5 QAS
Select either Enable (default) or Disable.
HBA Vendor QAS Setting
Adaptec
LSI
ATT O
Enable (default)
Disable
N/A
Ultra3
[ENT]
Ultra320
[ENT]
2.2 Secondary SCSI
This function enables the user to configure Secondary SCSI settings for use in multiple host
applications. Submenus are the same as 2.1 Primary SCSI.
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2 Fibre Params (For FC-to-SATA versions only)
NOTE: Configuration changes made in the Fibre Params menu must be saved and the
RAID controller restarted before changes can take effect. Refer to section "5
NVRAM" of this User's Guide for further information.
2 Fibre Params 2.1 Primary FC
2.2 Secondary
FC*
* Submenus are the same
as 2.1 Primary FC
2.3 SAN Mask
2.1.1 Enable Hard
Loop ID
2.1.2 Set Hard
Loop ID
2.1.3 Set Connection
Mode
2.1.4 Set Data Rate
2.1.5 LUN Map
2.3.1 Visible For
All Hosts
2.3.2 SAN Mapping
2.3.3 Edit WWN
Table
2.3.4 View WWN
Table
2.3.5 View SAN
Mapping
Enable / Disable
Arbitration Loop /
Point-to-Point
1Gbit / 2Gbit /
Auto-Negotiated
Match slices in
existing arrays
(up to 16 LUNs)
2.3.1.1 Port 1
2.3.1.2 Port 2
2.3.2.1 Port 1
2.3.2.2 Port 2**
** Submenus are the same
as 2.3.2.1 Port 1
2.3.3.1 - 2.3.3.8
Select Host
2.3.5.1 Port 1
2.3.5.2 Port 2
Enable / Disable
Enable / Disable
2.3.2.1.1 - 2.3.2.1.8
Select Host
Select LUN
Yes / No
2.1 Primary FC
This function enables the user to configure Primary FC settings.
2.1.1 Enable Hard Loop ID
Select either Enable or Disable (default). Enable allows the user to set the ID manually. Disable allows the controller to set the ID.
2.1.2 Set Hard Loop ID
Enter the Hard Loop ID for this controller (Hard Loop ID must be enabled).
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2.1.3 Set Connection Mode
Select either Arbitration Loop (default) or Point-to-Point.
2.1.4 Set Data Rate
Select either 1 Gbit, 2 Gbit, or Auto-Negotiated (default).
2.1.5 LUN Map
Select a LUN (0-15) and a corresponding slice to map to.
2.2 Secondary FC
This function enables the user to configure Secondary FC settings for use in multiple host
applications. Submenus are the same as 2.1 Primary FC.
2.3 SAN Mask
SAN Masking (also known as LUN Masking) is a differentiation tool for use on fibre networks
based on the unique Worldwide Name (WWN) of each fibre card. This function enables the
user to specify which hosts are able to see the RAID controller.
2.3.1 Visible for All Hosts
This function enables the user to select whether or not the RAID controller is visible to
connected hosts.
2.3.1.1 Port 1
Select either Enable or Disable. Enable allows hosts connected to Port 1 to view the RAID
controller.
2.3.1.2 Port 2
Select either Enable or Disable. Enable allows hosts connected to Port 2 to view the RAID
controller.
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2.3.2 SAN Mapping
This function enables the user to map individual LUNs to a specified host, thereby limiting
access to certain slices to single hosts (even in dual host confgurations).
2.3.2.1 Port 1
Hit Enter to proceed to 2.3.2.1.1 - 2.3.2.1.8 Select Host .
2.3.2.1.1 - 2.3.2.1.8 Select Host
Select Host 1 - Host 8, then select LUN (0-7). Select Yes or No to confirm selection.
2.3.2.2 Port 2
Hit Enter to proceed to 2.3.2.2.1 - 2.3.2.2.8 Select Host .
2.3.2.2.1 - 2.3.2.2.8 Select Host
Select Host 1 - Host 8, then select LUN (0-7). Select Yes or No to confirm selection.
2.3.3 Edit WWN Table
This function enables the user to enter individual host WWNs to the RAID controller.
2.3.3.1 - 2.3.3.8 Select Host
Select Host 1 - Host 8 and enter WWN value (default = 0000000000000000).
2.3.4 View WWN Table
This function enables the user to view a list of host WWNs in the Monitor Utility (cannot be
viewed from the control panel).
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2.3.5 View SAN Mapping
This function enables the user to view LUN mapping to hosts in the Monitor Utility (cannot be
viewed from the control panel).
2.3.5.1 Port 1
Hit Enter to view SAN Mapping on Port 1.
2.3.5.2 Port 2
Hit Enter to view SAN Mapping on Port 2.
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3 RS232 Params
3 RS232 Params 3.1 Modem Port
3.2 Terminal Port*
* Submenus are the same
as 3.1 Modem Port
3.1.1 Baud Rate
3.1.2 Stop Bit
3.1.3 Data Bit
3.1.4 Parity Bit
2400, 4800, 9600,
14400, 28800, 38400,
57600, or 115200
1 / 2
7 / 8
None / Odd / Even
Modem Port Menu
3.1 Modem Port
This function enables the user to set the Baud Rate, Stop Bit, Data Bit, and Parity parameters
for the modem port to match those of the modem. Refer to your modem manufacturer's
documentation for further information.
3.1.1 Baud Rate
Select either 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, or 115200 (default).
3.1.2 Stop Bit
Select either 1 (default) or 2.
3.1.3 Data Bit
Select either 7 or 8 (default).
3.1.4 Parity
Select either None (default), Odd, or Even.
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66 RAID Controller Configuration
Terminal Port Menu
NOTES: The RAID controller's terminal port settings must match the settings of the re-
3.2 Terminal Port
This function enables the user to set the Baud Rate, Stop Bit, Data Bit, and Parity parameters
for the terminal port to match those of the host.
3.2.1 Baud Rate
Select either 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, or 115200 (default).
3.2.2 Stop Bit
Select either 1 (default) or 2.
3.2.3 Data Bit
Select either 7 or 8 (default).
mote terminal on the host.
Flow control should be set to "NONE" on the host terminal (refer to section
"RAID Management Connection Setup" and Table 1 for further information).
3.2.4 Parity
Select either None (default), Odd, or Even.
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4 System Params
Password Security
NOTE: Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
4 System Params 4.1 Password Info
4.1.1 Password
Check
4.1.2 Set
Password
Enable/Disable
Password Info Menu
4.1 Password Info
This function enables the user to enable password security or change password.
4.1.1 Password Check
Select either Enable or Disable (default). When enabled, the user will be prompted to enter
a password when first accessing the main menu.
4.1.2 Set Password
Enter a password of up to 8 alphanumeric characters. Default password is 00000000.
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68 RAID Controller Configuration
Pager Alert Settings
NOTES: A modem must be connected to the RAID controller for the alert feature to work.
Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
4 System Params 4.2 Pager Info
Pager Info Menu
4.2 Pager Info
4.2.1 Paging
4.2.2 Pager 1
No.
4.2.3 Pager 2
No.
4.2.4 Code
4.2.5 Repeat #
4.2.6 Interval
4.2.7 Page Now
Enable / Disable
4.2.2.1
Telephone
No.
4.2.2.2 Pin No.
4.2.3.1
Telephone
No.
4.2.3.2 Pin No.
4.2.4.1 Part 1
4.2.4.2 Part 2
5 / 10 / 15 / 20
5 / 10 / 15 / 20
This function enables the user to configure pager alert settings.
4.2.1 Paging
Select either Enable or Disable (default).
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4.2.2 Pager 1 No.
Enter the first pager's terminal telephone number (also called the 'port number' or 'TAP port
number') and the pager PIN (if required). Maximum 16 characters.
4.2.3 Pager 2 No.
Enter the second pager's terminal telephone number (also called the 'port number' or 'TAP port
number') and the pager PIN (if required). Maximum 16 characters.
4.2.4 Code
NOTE: Pager alert messages may be up to 16 alphanumeric characters in length.
Enter the alert message for Pager 1 under Part 1. Enter the alert message for Pager 2 under
Part 2.
4.2.5 Repeat
Select either 5 (default), 10, 15, or 20. This is the number of times the alert message will be
sent.
4.2.6 Interval
Select either 5 (default), 10, 15, or 20. This is the interval (in minutes) at which the alert message
will be repeated.
4.2.7 Page Now
This function enables the user to send a test pager alert immediately.
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Fax Alert Settings
NOTE: Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
4 System Params 4.3 Fax Info
4.3.1 Fax
4.3.2 Fax Class
4.3.3 Fax 1 No.
4.3.4 Fax 2 No.
4.3.5 Retry #
4.3.6 Fax Now
Enable / Disable
1 / 2
5 / 10 / 15 / 20
Fax Info Menu
4.3 Fax Info
This function enables the user to configure fax alert settings.
4.3.1 Fax
Select either Enable or Disable (default).
4.3.2 Fax Class
Select either 1 or 2. This defines the Fax class supported by the modem.
4.3.3 Fax 1 No.
Enter the first Fax telephone number.
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4.3.4 Fax 2 No.
Enter the second Fax telephone number.
4.3.5 Retry #
Select either 5 (default), 10, 15, or 20. This is the number of times the alert message will be
sent.
4.3.6 Fax Now
This function enables the user to send a test Fax alert immediately.
Company Info
NOTE: Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
4 System Params 4.4 Company Info
4.4.1 String 1
4.4.2 String 2
Company Info Menu
4.4 Company Info
This function enables the user to configure company info on fax alerts.
4.4.1 String 1
Enter the first line of information to be used as the alert Fax header (up to 16 alphanumeric
characters maximum).
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72 RAID Controller Configuration
4.4.2 String 2
Enter the second line of information to be used as the alert Fax header (up to 16 alphanumeric
characters maximum).
Modem Settings
NOTE: Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
4 System Params 4.5 Modem Init St
4.5.1 String 1
Modem Init St Menu
4.5 Modem Init St
NOTES: The default string is a generic string compatible with most modems. Refer to
the modem manufacturer's documentation for further information.
Configuration changes made in the System Params menu must be saved before
changes can take effect. Refer to section "5 NVRAM" of this User's Guide for
further information.
This function enables the user to configure the modem used for the remote notification
feature.
4.5.2 String 2
Enter the second line of information to be used as the alert Fax header (up to 16 alphanumeric
characters maximum).
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5 NVRAM
Saving Configurations
CAUTION: Any changes made in this menu will permanently erase data on disks! RAID
controller should be offline before any configuration changes are made.
NOTES: The RAID controller must be restarted for any configuration changes (in Quick
Setup, RAID Params, and SCSI Params) to take effect.
Configuration changes in RS232 Params, System Params, and RAID Funcs do
not require a restart of the RAID controller.
5 NVRAM
5.1 Update
NVRAM
5.2 Erase
NVRAM
5.3 Restart
Yes / No
Yes / No
Yes / No
NVRAM Menu
5.1 Update NVRAM
Select Yes or No (default). Select Yes to store latest configuration settings in NVRAM.
5.2 Erase NVRAM
Select Yes or No (default). Select Yes to clear contents of NVRAM and restore configuration
defaults.
5.3 Restart
Select Yes or No (default). Select Yes to restart the RAID controller.
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6 RAID Functions
Saving Configurations
CAUTION: Initialization of an existing array will erase all data on the array!
Checking of an existing array will permanently erase on the array!
6 RAID Functions
6.1 Init Parity
6.2 Parity Check
6.3 Beeper
6.4 Stop Modem
6.5 Add Disk
6.6 Remove Disk
6.7 Statistic
6.8 Expand Array
6.9 Log Event
6.A Utility
6.B Update ROM
Select Array
Select Array
Clear / Enable /
Disable
No / Yes
Select Disk
Number
Select Disk
Number
Select Array
6.9.1 Erase
6.9.2 Statistic
6.9.3 RTC
6.A.1 Disk Self
Test
6.A.2 Disk
Scrubbing
6.A.3 Disk
Clone
6.A.4 SMART
Stop / Start
Stop / Start
Select Number of
Disks
6.9.3.1 Set RTC
6.9.3.2 Show
RTC
6.9.3.3 Stop
RTC
6.A.1.1 Short
Self Test
6.A.1.2 Extended
Self Test
6.A.1.3 Stop
DST
6.A.2.1 Overwrite
Parity
6.A.2.2 Scrub
Mode
6.A.3.1 Start Disk
Clone
6.A.3.2 Stop Disk
Clone
6.A.3.3
Replace
Source Disk
6.A.4.1 Test Disk
SMART
6.A.4.2 SMART
Mode
6.A.4.3
SMART
Check Time
6.A.4.4 Bad
Blocks
Yes / No
No/Yes
Manual Scrubbing/
Schedule Scrubbing/
View Schedule
Source Disk/Target Disk/
Start Permanent Clone/
Start Swap after Clone
Disk 1 - Disk 16
Disk 1 - Disk 16
Select Disk
Number
Disable/Enable (Alert only)/
Enable (Permanent clone)/
Enable (Start swap after
clone)
60 mins/30 mins/
15 mins/1 min
6.A.4.4.1
Statistics
6.A.4.4.2
for Clone
6.A.4.4.3
for Swap
View
Threshold
Threshold
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RAID Functions Menu
6.1 Init Parity
This function enables the user to initialize an existing RAID 3, RAID 5, RAID 30, or RAID 50 array.
Select either Array 1, 2, 3, 4, 5, 6, 7, or 8 and then either Stop (default) or Start.
6.2 Parity Check
This function enables the user to check an existing RAID 3, RAID 5, RAID 30, or RAID 50 array
for errors.
Select either Array 1, 2, 3, 4, 5, 6, 7, or 8 and then either Stop (default) or Start.
6.3 Beeper
Select either Clear, Enable (default), or Disable. Clear is used to stop a sounding beeper.
6.4 Stop Modem
Select either No (default) or Yes. Select Yes to halt the transmission of subsequent alert
pager/Fax messages once the message has been received and acknowledged.
6.5 Add Disk
NOTE: Add disk(s) to an existing configuration while the RAID controller is online.
Select disk number (1-10).
6.6 Remove Disk
NOTE: Remove disk(s) from an existing configuration while the RAID controller is on-
Select disk number (1-10). This function enables the user to shutdown a potentially faulty disk.
If a spare disk is available, it will automatically be added (default = None).
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76 RAID Controller Configuration
6.7 Statistic
NOTE: This option cannot be viewed from the Control Panel (it can only be viewed from
This function enables the user to display system data. Data includes:
• Current settings saved in NVRAM
• Statistical analysis of read and write operations, plus the percentage of cache hits
6.8 Expand Array
CAUTION: Data may be lost during the expansion process! StorCase strongly recommends
NOTE: Make sure that new disk capacity is equal to or larger than the current online
Select array to be expanded (Array 1-8), then the number of disks in the new array.
To expand disk capacity:
1. Connect new disk.
2. Use Expand Array menu to select the number of disks in the array.
the Monitor Utility).
the user to backup all data before expanding.
capacity.
3. Go to the 1.1.4 Slice menu. The new capacity should appear as a new slice. If no
slices were created previously, the new capacity will appear as Slice 1.
6.9 Log Event
6.9.1 Erase
This function enables the user to erase the event log.
6.9.2 Statistic
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6.9.3 RTC
NOTE: When using the RAID controller for the first time, users will need to set the RTC
This function enables the user to adjust real-time clock settings.
6.9.3.1 Set RTC
Enter the time in MM/DD/YY W HH:MM format.
(MM = Month, DD=Day, YY=Year, W=Week, HH=Hour, MM=Minute)
6.9.3.2 Show RTC
Select to have time displayed on control panel.
6.9.3.2 Stop RTC
Select to turn off RTC.
Parameters. Setting the RTC parameters will enable the RTC function on the
controller. When an event occurs, the Log Event wil then be able to record the
event in real-time.
6.A. Utility
6.A.1 Disk Self Test (DST)
This function enables the user to detect the disk's status.
6.A.1.1-6.A.1.2 Short Self Test or Extended Self Test
Select one of the two functions to do all disks or Disk 1-16 detection.
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78 RAID Controller Configuration
6.A.1.3 Stop DST
6.A.2 Disk Scrubbing
NOTES: For disk scrubbing to start, the array must be at its optimum. There cannot be
This function enables the user to prevent unrecoverable data loss, recover bad blocks, and
fix parity errors.
Disk scrubbing provides the following advantages:
1. Disk scrubbing will not prevent normal host access. It will slow down the system's
2. Disk scrubbing can be started and processed simultaneously for multiple arrays.
6.A.2.1 Overwrite Parity
Select either No (Default) or Yes. Select Yes to overwrite parity if inconsistency is detected
during disk scrubbing.
6.A.2.2 Scrub Mode
any failed member disks or background tasks (such as adding a disk or expanding an array).
Once disk scrubbing starts, the user cannot start any other background task
and array cannot be deleted.
overall performance however.
6.A.2.2.1 Manual Scrubbing
This function enables the user to select one array or all arrays to start disk scrubbing. This
function also enables the user to stop disk scrubbing at anytime.
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6.A.2.2.2 Schedule Scrubbing
NOTES: If the array is not at its optimum, the controller will cancel disk scrubbing and
This function enables the user to schedule disk scrubbing for one array or all arrays.
If enabled, the user can then select Once, Once per week, Once per 4 weeks, Once per
8 weeks, Once per 12 weeks, Once per 16 weeks, Once per 20 weeks, or Once per
24 weeks to schedule disk scrubbing.
6.A.2.2.3 View Schedule
This function enables the user to check the disk scrubbing schedule.
6.A.3 Disk Clone
NOTES: For disk cloning to start, the array must be at its optimum. There cannot be
record this event in the event log.
If the InfoStation is not ON at the time of a scheduled scrub, disk scrubbing will
not occur and controller will record this event in the event log.
any failed member disks or background tasks (such as adding a disk or expanding an array).
Once disk scrubbing starts, the user cannot start any other background task
and array cannot be deleted.
Disk cloning, like mirroring, prevents failure of disks from data loss and unscheduled performance degradation.
Disk cloning provides the following advantages:
1. Disk cloning will not prevent normal host access. It will slow down the system's
overall performance however.
2. Disk cloning can be started and processed simultaneously for multiple arrays.
6.A.3.1 Start Disk Clone
This function enables the user to start disk cloning.
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6.A.3.1.1-6.A.3.1.2 Source Disk and Target Disk
NOTE: Make sure that target disk capacity is equal to or larger than the source disk
Select the desired source disk from the displayed array member, as well as desired target
disk to be cloned.
6.A.3.1.3 Start Permanent Clone
Select either Yes or No.
Once background copying is done, disk cloning will remain in a state of mirroring. Select Yes
for controller to keep both disks synchronized permanently and replace source disks when
necessary.
6.A.3.1.4 Start Swap after Clone
The source disk array will be replaced by the clone disk, and taken offline.
6.A.3.2 Stop Disk Clone
This function enables the user to manually stop disk cloning.
capacity. Disk cloning will not occur if target disk is smaller than the source
disk.
6.A.3.3 Replace Source Disk
This function enables the user to manually replace the source disk by the clone disk once
background copying is done. Disk will remain in a state of mirroring.
6.A.4 SMART
SMART (Self-Monitoring, Analysis, and Reporting Technology) protects user data and
minimizes the likelihood of unscheduled system downtime that may result from predictable
degradation and/or drive fault. By monitoring and storing critical performance and calibration
parameters, SMART drives attempt to predict near-term degradation or fault conditions.
Providing the host system with such data allows the host to warn the user of impending risk
of data loss.
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6.A.4.1 Test Disk SMART
This function enables the user to check if a disk supports SMART and the current status of
one disk or all disks.
6.A.4.2 SMART Mode
Select Disable to disable the SMART function for all disks.
Select Enable (Alert only) to enable the controller to check status of all disks. An audible
alarm will sound in the event of a SMART warning.
Select Enable (Permanent Clone) to enable controller to select one spare disk and one clone
disk in the event of a SMART warning. Once disk cloning is done, the source disk will remain
in a state of mirroring without replacement.
If there is no spare disk, disk cloning will not occur.
Select Enable (Start Swap after Clone) to enable controller to select one spare disk and
one clone disk in the event of a SMART warning. Once disk cloning is done, the source disk
will remain in a state of mirroring with replacement.
If there is no spare disk, disk cloning will not occur.
6.A.4.3 SMART Check Time
Select the desired length of time (60 min/30 min/15 min/1 min) needed to execute the SMART
function.
6.A.4.4 Bad Blocks
6.A.4.4.1 View Statistics
This function enables the user to view disk status.
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6.A.4.4.2 Threshold for Clone
NOTE: The number of thresholds for clone must be smaller than the thresholds for
Select the number of bad sectors (Disable/2 per GB/3 per GB/5 per GB/10 per GB) needed
to execute disk cloning.
6.A.4.4.3 Threshold for Swap
NOTE: The number of thresholds for swap must be larger than the thresholds for
Select the number of bad sectors (Disable/3 per GB/5 per GB/8 per GB/14 per GB) needed
to execute disk cloning.
6.B Update ROM
CAUTION: Shutdown the host computer system(s) before updating the firmware.
NOTE: Array data and configurations are not affected by this function.
This function enables the user to update the RAID controller's firmware.
swap.
clone.
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APPENDICES
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84 Appendix A - Specifications/Dimensions
Appendix A - Specifications/Dimensions
The following InfoStation specifications and dimensions are provided for reference only.
Environmental Specifications
Ambient Temperature 0° C to 35° C -40° C to 70° C
Relative Humidity
Altitude
(2)
Shock
(1)
Non-condensing with maximum gradient of 10% per hour
(2)
11 msec pulse width 1/2 sine wave
(1)
10% to 80% 10% to 90%
-1000 to 10,000 ft -1000 to 40,000 ft
-305m to 3048m -305m to 12195m
10g 60g
Operating
Storage
Physical
Specifications
Height
Width
Rack Mount
1.70" (43.2mm)
17.49" (442.2mm)
Depth 19.80" (502.9mm)
Weight
(1)
Weight of empty chassis (no drives installed)
27.2 lbs (12.4kg)
Chassis Reliability/Maintainability
MTBF 120,000 Hours
Preventive
Maintenance
Power Supply Module
Blower Module
I/O Module
Electrical
Specifications
(1)
(per 300W Power Supply Module)
AC Input
DC Output
Cooling
(per Fan Module)
100 to 240 VAC, 50/60Hz
5V at 26A, 12V at 28A
26.8 CFM
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Appendix A - Specifications/Dimensions 85
StorCase InfoStation P/N
Ultra320-to-SATA RAID
Rack Mount Enclosures
S10H111 & S10H117
# of Drives Supported 10
# of Drive Carriers Included 10
Max. # of Drives Supported 10
Max. Storage Capacity:
(Based on 60GB Serial ATA Drives) 600GB
Hot Swappable Carriers Yes
LED Status Indicators Yes
Host Interface: 2 Channel
SCSI Protocol Ultra320
Transfer Rate 320MB/sec
Connector Type VHDCI
Disk Interface: Serial ATA
Transfer Rate
(Serial ATA) 1.5Gbps
# of Power Supply Modules: 2
Redundant Yes
Hot Swappable Yes
# of Cooling Modules: 2
Redundant Yes
Hot Swappable Yes
Speed-Variable Auto
Fans 2 Fans/Module
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86 Appendix A - Specifications/Dimensions
StorCase InfoStation P/N
Ultra320-to-SATA RAID
Rack Model Enclosures
S10H111 & S10H117
RAID Features
RAID Level Support: 0, 1, 0/1, 3, 5, 30, and 50
Max. Devices Supported: 10
Max. # of Arrays 8
Max. # of LUNs 128
Online Capacity Expansion
(OCE) Supported: Yes
Dedicated/Global Spare Supported: Yes
Fax/Pager Notification: Yes
Write Options: Write Through or Write Back
Management
Administrator Utility: Via RS-232 to ANSI Display Terminal (or PC)
Functions: Create Arrays, Array Reconfiguration,
Data Master Storage Manager
Automatic Hot Swap, Hot Spare,
Drive Rebuild, Page/FAX Notification
TM
Hardware Features
Cache Memory: 128MB, 144-pin DDR SODIMM
External Monitoring Utility Yes
via RS-232 Port
Audible Alarm Yes
Standard 19 Rack-Mount Height = 1U
Technical Support Toll-Free
Limited Warranty 7 Years*
Regulatory Approvals
EMI FCC/CE/C-tick
Safety Agency CSA/CSA US/TUV
* 3-year limited warranty on RAID Controller and Power & Cooling Modules
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Appendix A - Specifications/Dimensions 87
StorCase InfoStation P/N
FC-to-SATA Rack Mount
Enclosure
S10K108 & S10K111
# of Drives Supported 10
# of Drive Carriers Included 10
Max. # of Drives Supported 10
Max. Storage Capacity 600GB
(Based on 60GB SATA Drives)
Hot Swappable Carriers Yes
LED Status Indicators Yes
Host Interface: FC-AL
Protocol Fibre Channel
Transfer Rate 2Gbps
Max. # of FC Loops 2
Data Rate:
LC (optical) 2Gbps/1Gbps
Maximum Cable Length:
LC (optical) - 62.5/125 um 150m
50/125 um 300m
(2Gbps)
(2Gbps)
/ 300m
/ 500m
(1Gbps)
(1Gbps)
Optical Wavelength 850 nm
Disk Interface: Serial ATA
Transfer Rate 1.5Gbps
# of Power Supply Modules: 2
Redundant Yes
Hot Swappable Yes
# of Cooling Modules: 2
Redundant Yes
Hot Swappable Yes
Speed-Variable Auto
Fans 2 Fans/Module
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
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