StorCase Technology 10-Bay 1U Ultra320-SATA User Manual
StorCase® T echnology
InfoSt ation
10-Bay 1U
Ultra320-to-SATA RAID
Fibre Channel-to-SATA RAID
External Expansion Chassis
User's Guide
®
StorCase® Technology
i
InfoSt ation
®
10-Bay 1U
Ultra320-to-SATA RAID
FC-to-SATA RAID
External Expansion Chassis
User's Guide
Part No. D89-0000-0278 E00 February 2006
StorCase Technology, Inc.
17600 Newhope Street
Phone (714) 438-1850 Fax (714) 438-1847
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
Fountain Valley, CA 92708-9885
ii
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassembly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Twelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data
Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those components integrated into or purchased separately for use with these products which are identified
and covered by the three-year or hard drive warranties described below. All StorCase interface
cables and other accessories specifically intended for use with the StorCase products identified
above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Warranty Claim Requirements
To obtain warranty service, the defective product must be returned to your local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factory
service center.
For defective products returned directly to StorCase, a Return Material Authorization (“RMA”)
number must be obtained by calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominently displayed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properly packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered by this warranty. The StorCase factory service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valley, CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If you experience any difficulty during the
installation or subsequent use of a StorCase product, please contact StorCase’s Technical
Support Department prior to servicing your system. This warranty covers only repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warranty, any costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada only). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
iii
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.
Copyright © 2006 StorCase Technology. All rights reserved. All registered
trademarks are the property of StorCase Technology. All other logos and trademarks
are properties of their respective companies.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
iv
Declaration of Conformity
Company Name:
Corporate Office Address:
Manufacturing Address:
Product Name:
Model Number:
Conforms to the following standards:
EMC Directives:
(89/336/EEC)
Low Voltage Directive:
(73/23/EEC)
Safety Standards:
CSA (NRTL/C)
StorCase Technology, Inc.
17600 Newhope Street
Fountain Valley, CA 92708
17600 Newhope Street
Fountain Valley, CA 92708
InfoStation 10-Bay 1U SATA RAID Chassis
S10A175, S10A180, S10A181, S10A182,
S10A183, S10A100, S10H115, S10H117,
S10H120, S10K108, S10K111, S10K114
ITE Emission
- EN 55022: 1998
- EN 61000-3-2 Harmonic Current
- EN 61000-3-3 Voltage Fluctuations and Flicker
EN 55024: 1998 ITE Immunity
- IEC 61000-4-2 - IEC 61000-4-6
- IEC 61000-4-3 - IEC 61000-4-8
- IEC 61000-4-4 - IEC 61000-4-11
- IEC 61000-4-5
EN 60950
CAN/CSA-C22.2 No. 60950-1-03
UL 60950-1, First Edition
EMI Standards:
EMC Standards:
Year of Manufacture:
Signature:___________________
Full Name: Dieter Paul
Position: President
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
FCC Part 15, Class A
AS/NSZ 3548 Information Technology Equipment
Supplier's Code Number N10664
2004
Federal Communications Commission (FCC) Statement
RADIO FREQUENCY INTERFERENCE STATEMENT
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate that equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
Important Safety Instructions
1. Read all these instructions.
2. Save these instructions for later use.
3. Follow all warnings and instructions marked on the product.
4. Do not use this product near water.
5. This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local power company.
6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to service
personnel.
v
7. Handling certain plastic coated cords or cables associated with this product may
expose you to lead, a chemical known to cause birth defects or other reproductive
harm. Wash your hands after handling cable(s).
Wichtige Sicherheitshinweise
1. Diese Hinweise sollten vollständig durchgelesen werden.
2. Diese Hinweise für einen späteren Gebrauch aufbewahren.
3. Allen auf dem Gerät angebrachten Warnungen und Hinweisen folgen.
4. Das Gerät nicht in der Nähe von Wasser verwenden.
5. Das Gerät nur mit dem Aufkleber bezeichneten Netzspannung betreiben. Bei Fragen
über die Art der Netzspannung sollte der Händler oder das
Energieversorgungsunternehmen zu rate gezogen werden.
6. Nicht versuchen das Produkt selbst zu reparieren. In allen Produkten existieren
gefährliche elektrische Spannugen. Nicht das Gehäuse öffnen.
7. Wartungsarbeiten nur von qualifiziertern Kundendienstpersonal ausführen laßen.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
vi
Table of Contents
INTRODUCTION ..................................................................................................................... 1
Packaging Information ...................................................................................................... 1
Serial Number................................................................................................................ 1
General Description .......................................................................................................... 2
Front Panel .................................................................................................................... 5
Rear Panel..................................................................................................................... 6
RAID CONTROLLER MODULE PANEL .................................................................................. 8
SCSI-to-SATA (S10H111) ................................................................................................ 8
Panel Components........................................................................................................ 8
SCSI-to-SATA (S10H117) ................................................................................................ 9
Panel Components........................................................................................................ 9
FC-to-SATA (S10K108) ................................................................................................. 10
Panel Components...................................................................................................... 10
FC-to-SATA (S10K111) ................................................................................................. 11
Inserting a Drive Carrier (with Drive Installed).............................................................. 12
Removing a Drive Carrier (with Drive Installed) ............................................................ 12
Configuring Device and Chassis Settings..................................................................... 13
TYPICAL SCSI CHANNEL CONFIGURATIONS ................................................................... 14
TYPICAL FC CHANNEL CONFIGURATIONS ...................................................................... 16
RAID CONTROLLER CONFIGURATION .............................................................................. 18
RAID Management Connection .................................................................................. 18
Configuring the RAID Controller ................................................................................. 20
RAID Configuration via Data Master GUI ................................................................... 21
Data Master Connection..................................................................................... 21
Quick RAID Setup ............................................................................................... 26
Customized RAID Setup ..................................................................................... 28
Partitions ............................................................................................................. 30
Partitions Greater than 2TB ....................................................................... 30
Setting Up Multiple Partitions...................................................................... 31
LUN Mapping ....................................................................................................... 36
Deleting an Array ............................................................................................... 39
RAID Configuration via HyperTerminal ...................................................................... 40
HyperTerminal Connection................................................................................. 40
To Find HyperTerminal in Windows........................................................... 40
Settings....................................................................................................... 40
Selecting Menu Options ............................................................................. 42
Quick RAID Setup ............................................................................................... 43
Customized RAID Setup ..................................................................................... 44
Partitions ............................................................................................................. 46
Partitions Greater than 2TB ....................................................................... 46
Viewing Default Partition Configuration .................................................... 46
Setting Up Multiple Partitions...................................................................... 47
LUN Mapping ....................................................................................................... 50
Deleting an Array ............................................................................................... 53
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
RAID Controller Configuration Overview .................................................................. 54
1 RAID Params................................................................................................... 54
1.1 Array 1 .................................................................................................... 55
1.1.1 Reconfigure RAID ............................................................................ 55
1.1.2 RAID Level........................................................................................ 55
1.1.3 Disk Number ..................................................................................... 55
1.1.4 Slice .................................................................................................. 56
1.2 - 1.8 Arrays 2-8 ...................................................................................... 56
1.9 Stripe Size ............................................................................................... 56
1.A Write Buffer ............................................................................................ 57
1.B Performance ........................................................................................... 57
Array Management ............................................................................................. 58
RAID Levels .................................................................................................... 58
2 SCSI Params (SCSI-to-SATA version only) ................................................. 59
2.1 Primary SCSI............................................................................................ 59
2.1.1 Set SCSI ID ....................................................................................... 59
2.1.2 Speed ............................................................................................... 59
2.1.3 Wide.................................................................................................. 59
2.1.4 LUN Map ........................................................................................... 60
2.1.5 QAS .................................................................................................. 60
2.2 Secondary SCSI ...................................................................................... 60
2 Fibre Params (FC-to-SATA version only)..................................................... 61
2.1 Primary FC ............................................................................................... 61
2.1.1 Enable Hard Loop ID ........................................................................ 61
2.1.2 Set Hard Loop ID .............................................................................. 61
2.1.3 Set Connection Mode ...................................................................... 62
2.1.4 Set Data Rate ................................................................................... 62
2.1.5 LUN Map ........................................................................................... 62
2.2 Secondary FC ......................................................................................... 62
2.3 SAN Mask ................................................................................................ 62
2.3.1 Visible for All Hosts ......................................................................... 62
2.3.1.1 Port 1 ......................................................................................... 62
2.3.1.2 Port 2 ......................................................................................... 62
2.3.2 SAN Mapping ................................................................................... 63
2.3.2.1 Port 1 ......................................................................................... 63
2.3.2.1.1 - 2.3.2.1.8 Select Host ...................................................... 63
2.3.2.2 Port 2 ......................................................................................... 63
2.3.2.2.1 - 2.3.2.2.8 Select Host ...................................................... 63
2.3.3 Edit WWN Table................................................................................ 63
2.3.3.1 - 2.3.3.8 Select Host................................................................. 63
2.3.4 View WWN Table............................................................................. 63
2.3.5 View SAN Mapping .......................................................................... 64
2.3.5.1 Port 1 ......................................................................................... 64
2.3.5.2 Port 2 ......................................................................................... 64
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3 RS232 Params................................................................................................ 65
3.1 Modem Port.............................................................................................. 65
3.1.1 Bau d R at e ......................................................................................... 65
3.1.2 Stop Bit ............................................................................................. 65
3.1.3 Data Bit ............................................................................................. 65
3.1.4 Parity................................................................................................. 65
3.2 Terminal Port............................................................................................ 66
3.2.1 Bau d R at e ......................................................................................... 66
3.2.2 Stop Bit ............................................................................................. 66
3.2.3 Data Bit ............................................................................................. 66
3.2.4 Parity................................................................................................. 66
4 System Params .............................................................................................. 67
4.1 Password Info ......................................................................................... 67
4.1.1 Password Check ............................................................................. 67
4.1.2 Set Password .................................................................................. 67
4.2 Pager Info ................................................................................................ 68
4.2.1 Paging ............................................................................................... 68
4.2.2 Pager 1 No. ...................................................................................... 69
4.2.3 Pager 2 No. ...................................................................................... 69
4.2.4 Code ................................................................................................. 69
4.2.5 Repeat .............................................................................................. 69
4.2.6 Interval.............................................................................................. 69
4.2.7 Page Now ......................................................................................... 69
4.3 Fax Info.................................................................................................... 70
4.3.1 Fax.................................................................................................... 70
4.3.2 Fax Class ......................................................................................... 70
4.3.3 Fax 1 No. .......................................................................................... 70
4.3.4 Fax 2 No. .......................................................................................... 71
4.3.5 Retry # .............................................................................................. 71
4.3.6 Fax Now ........................................................................................... 71
4.4 Company Info .......................................................................................... 71
4.4.1 String 1 ............................................................................................. 71
4.4.2 String 2 ............................................................................................. 72
4.5 Modem Init St ........................................................................................... 72
4.5.2 String 2 ............................................................................................. 72
5 NVRAM ........................................................................................................... 73
5.1 Update NVRAM ....................................................................................... 73
5.2 Erase NVRAM ......................................................................................... 73
5.3 Restart ..................................................................................................... 73
6 RAID Functions............................................................................................... 74
6.1 Init Parity .................................................................................................. 75
6.2 Parity Check ............................................................................................ 75
6.3 Beeper ..................................................................................................... 75
6.4 Stop Modem............................................................................................. 75
6.5 Add Disk .................................................................................................. 75
6.6 Remove Disk............................................................................................ 75
6.7 Statistic .................................................................................................... 76
6.8 Expand Array .......................................................................................... 76
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
6.9 Log Event................................................................................................. 76
6.9.1 Erase ................................................................................................ 76
6.9.2 Statistic ............................................................................................. 76
6.9.3 RTC ................................................................................................... 77
6.9.3.1 Set RTC ..................................................................................... 77
6.9.3.2 Show RTC................................................................................. 77
6.A Utility ........................................................................................................ 77
6.A.1 Disk Self-Test (DST) ....................................................................... 77
6.A.1.1-6.A.1.2 Short Self Test or Extended Self Test ...................... 77
6.A.1.3 Stop DST .................................................................................. 78
6.A.2 Disk Scrubbing ................................................................................ 78
6.A.2.1 Overwrite Parity ...................................................................... 78
6.A.2.2 Scrub Mode .............................................................................. 78
6.A.2.2.1 Manual Scrubbing ............................................................. 78
6.A.2.2.2 Schedule Scrubbing ......................................................... 79
6.A.2.2.3 View Schedule ................................................................. 79
6.A.3 Disk Clone ........................................................................................ 79
6.A.3.1 Start Disk Clone ....................................................................... 79
6.A.3.1.1-6.A.3.1.2 Source Disk and Target Disk........................... 80
6.A.3.1.3 Start Permanent Clone...................................................... 80
6.A.3.1.4 Start Swap after Clone .................................................... 80
6.A.3.2 Stop Disk Clone........................................................................ 80
6.A.3.3 Replace Source Disk ............................................................... 80
6.A.4 SMART ............................................................................................. 80
6.A.4.1 Test Disk SMART ..................................................................... 81
6.A.4.2 SMART Mode............................................................................ 81
6.A.4.3 SMART Check Time ................................................................. 81
6.A.4.4 Bad Blocks ............................................................................... 81
6.A.4.4.1 View Statistics ................................................................. 81
6.A.4.4.2 Threshold for Clone .......................................................... 82
6.A.4.4.3 Threshold for Swap ......................................................... 82
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InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
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APPENDICES........................................................................................................................ 83
Appendix A - Specifications/Dimensions ...................................................................... 84
Fujitsu Drive Specifications ........................................................................................ 89
Appendix B - Optional Accessories ............................................................................. 91
Replacement Power Supply Module...................................................................... 91
Replacement Fan Module ....................................................................................... 92
Drive Carrier............................................................................................................ 93
RAID Controller Memory Module ............................................................................ 93
Carrying Case ......................................................................................................... 94
SFP Module ............................................................................................................. 95
InfoStation Monitoring Utility (InfoMon) .................................................................. 96
Appendix C - Troubleshooting ....................................................................................... 97
StorCase Technical Support .............................................................................. 97
Setup Problems................................................................................................... 97
Operation Problems ............................................................................................ 98
Remote Terminal Problems................................................................................. 98
Alert Message Problems .................................................................................... 99
SCSI Problems .................................................................................................. 100
Error Messages ................................................................................................ 101
Reader's Comments.......................................................................................................... 105
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
List of Figures
Figure 1: InfoStation 10-Bay SATA RAID Chassis ...................................................... 2
Figure 2: InfoStation Front Panel ................................................................................... 5
Figure 3A: SCSI-to-SATA InfoStation Rear Panel .......................................................... 7
Figure 3B: FC-to-SATA InfoStation Rear Panel .............................................................. 7
Figure 4A: RAID Controller Module Panel (SCSI-to-SATA) ............................................ 8
FIgure 4B: RAID Controller Module Panel (SCSI-to-SATA) ............................................ 9
Figure 4C: RAID Controller Module Panel (FC-to-SATA) .............................................. 10
Figure 4D: RAID Controller Module Panel (FC-to-SATA) .............................................. 11
Figure 5: Removing the Drive Carrier.......................................................................... 12
Figure 6A: Typical Dual SCSI Host Connection to InfoStation...................................... 14
Figure 6B: Typical Dual SCSI Host Connection to InfoStation...................................... 15
Figure 7A: Typical Dual FC Host Connection to InfoStation ... . ..................................... 16
Figure 7B: Typical Dual FC Host Connection to InfoStation ......................................... 17
Figure 8: DB9 Port Location......................................................................................... 19
Figure 9A: Connection Name Setup Screen ................................................................. 21
Figure 9B: Connection Screen ...................................................................................... 22
Figure 9C: Location Type Setup Screen ....................................................................... 23
Figure 9D: Serial Port Setup Screen ............................................................................. 23
Figure 9E: Baud Rate Setup Screen ............................................................................. 24
Figure 9F: Set Access Screen ..................................................................................... 24
Figure 9G: Password Screen........................................................................................ 25
Figure 9H: Confirmation Screen .................................................................................... 25
Figure 10: Data Master Quick Setup Screen ................................................................ 26
Figure 11: Data Master RAID Creation Screen ............................................................. 27
Figure 12: Data Master Create Array Option................................................................ 28
Figure 13: Data Master Create Array Screen .............................................................. 29
Figure 14: Data Master Partitions Option ...................................................................... 31
Figure 15: Data Master Create Partitions Screen ........................................................ 32
Figure 16: Data Master Reconfigure Partitions Option ................................................. 33
Figure 17A: Example of RAID 0 Creation with 2.2TB Total Capacity............................. 34
Figure 17B: Example of RAID 0 Creation with 2.2TB Total Capacity............................. 35
Figure 18: Data Master LUN Mapping Option ................................................................ 36
Figure 19A: Example of One Array and One Partition.................................................... 37
Figure 19B: Example of Two Arrays and Two Partitions .............................................. 38
Figure 20A: HyperTerminal Connection Screen.............................................................. 41
Figure 20B: Monitor Utility (HyperTerminal) Screen ....................................................... 41
Figure 21: Example of a RAID 0 Creation with 2.2TB Total Capacity ......................... 49
Figure 22: HyperTerminal LUN Map Option ................................................................... 51
Figure 23: Example of One Array and Two Slices ...................................................... 52
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Figure A-1: InfoStation Physical Dimensions.................................................................. 90
Figure B-1: RAID Controller Memory Module .................................................................. 91
Figure B-2: Power Supply Module .................................................................................. 92
Figure B-3: Fan Module ................................................................................................... 93
Figure B-4: Drive Carrier ................................................................................................. 94
Figure B-5: Carrying Case ............................................................................................... 94
Figure B-6: LC (optical) SFP Module ............................................................................... 95
List of Tables
Table 1: Communications Parameters ............................................................................. 19
Table 2: Selecting Menu Options ..................................................................................... 42
Table 3: RAID Level Comparisons ................................................................................... 58
Table 4: SCSI Set-Up ........................................................................................................ 60
Table C-1: Error Messages ................................................................................................ 101
NOTICE: This User's Guide is subject to periodic updates without notice. While reason-
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
able efforts have been made to ensure accuracy of this document, Storcase
Technology, Inc. assumes no liability resulting from errors or omissions in this
publication, or from the use of the information contained herein.
Please check the StorCase web site at http://www.storcase.com or contact
your StorCase representative for the latest revision of this document.
Introduction 1
INTRODUCTION
Packaging Information
The StorCase Technology InfoStation external expansion chassis is shipped in a container
designed to provide protection and prevent damage during shipment, as confirmed by the
International Safe Transit Association (ISTA Procedure 1A). The InfoStation was carefully
inspected before and during the packing procedure at the factory. Evidence of any damage
to the InfoStation should be reported to the shipper immediately.
If the wrong InfoStation model has been received, please call your reseller or StorCase at
(800) 435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns which do not display an RMA number on the outside of the package. Return the
unit with all the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The InfoStation is labeled with a serial number. This number must be reported to the StorCase
Customer Service Representative in order to receive a Return Material Authorization (RMA)
for warranty claims. Locate the serial number label and record the number in the space
provided below.
InfoStation Serial Number:
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
2 Introduction
General Description
CAUTION: The InfoStation contains NO USER SERVICEABLE parts inside the unit. Refer ALL
NOTES: The installation, configuration, and use of the StorCase InfoStation chassis
The high performance InfoStation 10-bay SCSI-to-SATA and FC-to-SATA RAID enclosures
are designed to support 2.5" SFF (Small Form-Factor) SATA drives for RAID applications. The
SCSI-to-SATA enclosures (P/Ns S10H111 & S10H117) support dual SCSI Ultra320 host
channels and is downward-compatible with earlier SCSI Wide Single-Ended or LVD interface
technologies (i.e. Ultra2 or Ultra). The FC-to-SATA enclosures (P/Ns S10K108 & S10K111)
support dual Fibre Channel Arbitrated Loops (FC-ALs) with 2Gbps operation.
Each standard 1U rack mount 10-bay chassis comes equipped with a RAID controller and (10)
removable drive carriers. These enclosures are constructed of corrosion-resistant steel and
each include (2) hot-swappable, redundant 300W power supply modules and (2) hotswappable, redundant, variable-speed fan modules (53.6 CFM total).
The RAID chassis supports RAID levels 0, 1, 0+1, 3, 5, 30, and 50, and is OS independent. Online
Capacity Expansion (OCE) and LUN support, up to 1GB DDR PC2100 SODIMM cache memory,
as well as automatic hot swap, hot spare and drive rebuild support are all included. An audible
alarm on the InfoStation alerts the User to system hardware failures and warning conditions.
LED indicators at each drive bay provide additional User feedback for drive activity, drive
readiness and drive faults.
servicing to qualified service personnel!
This unit has more than one power supply cord. Disconnect two power supply
cords before servicing to avoid electric shock.
requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.
For installation information, refer to the InfoStation Installation Guide.
Figure 1: InfoStation 10-Bay SATA RAID Chassis
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Introduction 3
The InfoStation also incorporates "Soft Start" circuitry which eliminates in-rush current to each
of the installed drives during spin-up, as well as avoid power arcing during drive insertion.
Another unique feature of the InfoStation is the InfoMon® monitoring utility program. InfoMon
is a console utility that provides the InfoStation with web-based monitoring capability via a serial
connection. InfoMon also provides the User the ability to easily configure both device and
chassis settings with a few clicks of the mouse!
In addition, InfoMon allows the User to monitor the statuses and temperatures of individual
InfoStation modules and drive bays, etc., and can provide "real-time" updates via an Internet
connection. With the recent addition of the InfoMon Call Home® feature, this information can
also be sent to a specific site for access by StorCase technical support staff in order to assist
with system troubleshooting. The Call Home feature also provides the ability to set-up a paging
function for notification of environmental alarm or warning conditions.
The latest versions of the InfoMon utility program and User's Guide can be downloaded (free
of charge) from the StorCase web site (http://www.storcase.com). Contact StorCase for
further information. Refer to Appendix B for further information on optional InfoStation
accessories.
Using a modular approach supported by redundant features and hot swapping capabilities,
the InfoStation will provide continued data availability and allow for ease of maintenance and
minimal system down time. The modular and scalable design of the InfoStation chassis also
allows a variety of future product upgrades to be offered. Upgrade modules (providing remote
diagnostics capabilities or SNMP compliance) will also be available as options in the near future.
This User's Guide describes the steps required for installing drive(s) into the InfoStation
external expansion chassis. This guide is intended to supplement documentation provided with
the host computer system, the operating system, and the drive(s) to be installed within the
InfoStation.
Features:
• 1U rack mount chassis
• Supports dual SCSI Ultra320 channel (SCSI-to-SATA versions only)
• Supports dual FC-ALs (FC-to-SATA versions only)
• Supports daisy-chaining (P/Ns S10H117 & S10K111 only)
• Ten (10) removable low-profile drive carriers for 2.5" SFF drives
• SATA 2.5" drive support
• Supports RAID levels 0, 1, 0+1, 3, 5, 30, 50
• Supports 8 arrays and 128 LUNs
• Supports drive hot swapping
• Online Capacity Expansion (OCE)
• Hot spare and automatic drive rebuild
• Fax/Pager notification
• OS independent (no software or special drivers required)
• 128MB PC2100 DDR SODIMM memory
• Controller Panel provides system status LEDs
• RS-232 serial port provides interface for monitoring, configuration, and control
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
4 Introduction
Features (cont'd):
• Corrosion-resistant steel construction
• Two (2) 300W hot-swappable power supply modules
• Two (2) hot-swappable fan modules (26.8 CFM per module)
• Optional LAN Port
• Rack mount kit included
• Audible alarm
• "Soft Start" circuitry
• Web-based monitoring utility (InfoMon)
• Data Master® Storage Manager GUI
• Status indicators on each drive carrier
• 7-year limited warranty* and free 24/7 technical support
* 3-year limited warranty on RAID Controller and Power & Cooling Modules
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Introduction 5
Front Panel
(Figure 2)
• SCA Drive Carrier(s) - Accommodate up to ten (10) 2.5" SFF SATA devices.
Backplane design with direct-connect SCA connectors eliminates cable connections
to SATA drives, increases data integrity, and supports drive hot swappability.
Corresponding drive bay numbers (1-10) are shown in Figure 2.
• Drive Carrier LED(s) - Provides the following information:
Drive Ready - Indicates that the drive is properly installed and ready for
(Blue) access
Drive Activity - Indicates that the drive is being accessed
(Yellow)
Drive Fault - Indicates a drive failure
(Red)
• Chassis Handle(s) - Provide a sturdy grip for the installation and removal of the
rack-mount chassis.
Chassis
Handle
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
Drive
Carrier
1
6
2
7
Figure 2: InfoStation Front Panel
Drive Carrier
LEDs
3
8
4
5
910
6 Introduction
Rear Panel
(Figures 3A & 3B)
WARNING: DO NOT USE MODULE HANDLES TO LIFT CHASSIS! These handles are speci-
NOTE: Blank plate (provided) must be installed if any module slot is left empty. Instal-
• RAID Controller Module - Provides two (2) DB9 connectors for RS-232 and
• Power Supply Module(s) - Two (2) 300W redundant, hot swappable power
fically designed for the installation and removal of modules only!
lation of the blank plate is necessary for proper cooling inside chassis.
Modem and one (1) RS-232 serial port for InfoStation external monitoring and
configuration (via InfoMon).
SCSI-to-SATA versions also provide either two (2) VHDCI I/Os for dual SCSI Host
channels or four (4) VHDCI I/Os for daisy-chaining applications.
FC-to-SATA versions also provide two (2) FC ports for dual FC-ALs or four (4) FC
ports for daisy-chaining applications.
Refer to section "RAID Controller Module Panel" for further information.
supply modules. Each module features overvoltage and overcurrent protection, and
power supply fault detection.
Module LED(s) -
Green LED - Steady glow indicates normal power supply operation
No glow indicates no A/C power
Red LED - Steady glow indicates either:
Power supply failure
A/C cord is plugged in, but power switch is in the OFF position
Power Switch(es) - Rocker switch(es) control power to the power supply
module(s).
A/C Power In - Accepts U.S. and other available international standard power
cords.
• Fan Module(s) - Two (2) redundant, hot swappable fan modules. Each module
contains two (2) high-pressure, variable-speed fans for ample chassis cooling
(26.8 CFM per module).
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
or
Introduction 7
RAID Controller
Power
Switch
Module
Power Supply
Module A
Power
Switch
Power Supply
Module A
Fan
Module A
SCSI
Connectors
Fan
Module B
A/C
Power In
Figure 3A: SCSI-to-SATA InfoStation Rear Panel
(S10H111 shown)
RAID Controller
Module
Fan
Module A
FC
Ports
Fan
Module B
A/C
Power In
Power Supply
Module B
Power Supply
Module B
Figure 3B: FC-to-SATA InfoStation Rear Panel
(S10K108 shown)
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
8 Controller Module
RAID CONTROLLER MODULE PANEL
SCSI-to-SATA
(S10H111)
RS-232
Serial Port
(DB9)
VHDCI
I/O Connectors
(Ch. 2)
Reset
RS-232
Serial Port
(Mini USB)
VHDCI
I/O Connectors
(Ch. 1)
Modem
Port
Figure 4A: RAID Controller Module Panel
(SCSI-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID
(DB9) configuration, and control (via Hyper Terminal or Data Master).
Reset Switch - Resets InfoStation UI (will not reset SCSI Bus).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, con-
(Mini USB) figuration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
I/O Connectors - VHDCI connectors used for SCSI host channels.
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Controller Module 9
SCSI-to-SATA
(S10H117)
RS-232
Serial Port
(DB9)
VHDCI
I/O Connectors
(Ch. 2)
Reset
RS-232
Serial Port
(Mini USB)
VHDCI
I/O Connectors
(Ch. 1)
Modem
Port
Figure 4B: RAID Controller Module Panel
(SCSI-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID
(DB9) configuration, and control (via Hyper Terminal or Data Master).
Reset Switch - Resets InfoStation UI (will not reset SCSI Bus).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, con-
(Mini USB) figuration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
I/O Connectors - VHDCI connectors used for SCSI host channels. Four (4) I/Os
support daisy-chaining applications.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
10 Controller Module
FC-to-SATA
FC Port
(Loop B)
RS-232
Serial Port
(Mini USB)Reset
Modem
(S10K108)
Status
LED
Activity
LED
RS-232
Serial Port
(DB9)
FC Port
(Loop A)
Status
LED
Activity
LED
Figure 4C: RAID Controller Module Panel
(FC-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID config-
(DB9) uration, and control (via Hyper Terminal or Data Master).
Port
Reset Switch - Resets InfoStation UI (will not reset FC Loops).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, config-
(Mini USB) uration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
FC Ports - FC ports for FC-ALs.
Status LED - ON = Steady glow during power up indicates RAID controller
(Green) initialization (will turn OFF once initialization is complete and
if SFP is not connected to Host). LED will remain ON if SFP
is connected to Host.
Activity LED - ON = Steady glow indicates activity
(Green)
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Controller Module 11
FC-to-SATA
(S10K111)
2Gbps
LED
Ready
LED
RS-232
Serial Port
(DB9)
In
Error
LEDs
FC Ports
(Loop A)
Out
RS-232
Serial Port
(Mini USB)Reset
In Out
FC Ports
(Loop B)
Modem
Figure 4D: RAID Controller Module Panel
(FC-to-SATA)
Panel Components
LAN Port - Reserved for future LAN port option (for web-based enclosure
(Not shown) management)
RS-232 Serial Port - Connection used for InfoStation external monitoring, RAID config-
(DB9) uration, and control (via Hyper Terminal or Data Master).
Port
Reset Switch - Resets InfoStation UI (will not reset FC Loops).
RS-232 Serial Port - Serial connection used for InfoMon external monitoring, config-
(Mini USB) uration, and control. Mini USB-to-DB9 cable provided.
Modem Port - Connection used for external modem.
FC Ports - FC ports for FC-ALs. Four (4) FC ports support daisy-chaining
applications.
Error LEDs - In = ON indicates either loop not connected, HBA error, or
(Red) cabling problem.
Out= ON indicates RAID Module is not ready.
2Gbps LED - ON = Indicates 2Gbps operation (factory default).
(Green)
OFF= Indicates 1Gbps operation.
Ready LED - ON= Indicates RAID Module is ready.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
12 Controller Module
Inserting a Drive Carrier (with Drive Installed)
NOTE: A new drive can be inserted into an empty bay at anytime. However, the drive
1. Simply insert the drive carrier into the empty bay. Push handle in to lock carrier into
2. Drive is ready to be accessed when the Drive Ready LED glows BLUE.
will not be ready for access until the following procedure is followed.
place.
Removing a Drive Carrier (with Drive Installed)
CAUTION: Proper procedure must be followed when removing a disk drive from the drive
NOTE: Refer to the InfoStation Installation Guide for detailed information on inserting/
1. Verify that the Drive Activity LED is OFF before removing drive.
2. Eject the drive carrier by pushing on carrier handle (Step 1 of Figure 5). Once handle
bay. It is the responsibility of the operator to ensure that the host does not
access the drive while attempting to remove the disk drive, and to follow the
procedure outlined below. Failure to do so may result in loss of data and/or
damage to the drive itself!
removing drives from the InfoStation chassis.
pivots outward, pull handle to remove carrier (Step 2 of Figure 5).
Push Handle
1
to Eject Carrier
Pull Handle to
2
Remove Carrier
Figure 5: Removing the Drive Carrier
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
Controller Module 13
Configuring Device and Chassis Settings
NOTES: Some InfoMon changes will only take effect after an InfoStation power OFF &
If necessary, use InfoMon to change any factory default device or chassis settings.
Refer to the InfoMon User's Guide for further information.
ON.
For drive bay number assignments, refer to Figure 2.
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
14 SCSI Channel Configurations
TYPICAL SCSI CHANNEL CONFIGURATIONS
(SCSI-to-SATA versions only)
CAUTION: VHDCI connectors are easily damaged by improper handling. Visually inspect
each connector for bent contacts and carefully align prior to insertion.
NOTES: The installation, configuration, and use of the StorCase InfoStation chassis
requires a certain level of expertise and experience on the part of the user/
integrator. Since there are many configuration options and variables (ie. host
platforms, applications, etc), only general/typical configuration guidelines will
be discussed in this User's Guide.
A maximum of four (4) InfoStations can be daisy-chained together with StorCase external SCSI cable (P/N DC-LVD-2). Contact StorCase for further information.
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To SCSI
Host 1
Disk Ch. 2
Disk Ch. 1
To SCSI
Host 0
Figure 6A: Typical Dual SCSI Host Connection to InfoStation
(S10H111 shown)
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
SCSI Channel Configurations 15
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To SCSI
Host 1
Terminate or Cascade
to another InfoStation
Disk Ch. 2
Disk Ch. 1
Terminate or Cascade
to another InfoStation
Figure 6B: Typical Dual SCSI Host Connection to InfoStation
(Daisy-Chain)
To SCSI
Host 0
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
16 FC Configurations
TYPICAL FIBRE CHANNEL CONFIGURATIONS
(FC-to-SATA versions only)
CAUTION: DO NOT bend the LC (optical) cable beyond the cable's minimum bend radius,
data transmission degradation may occur. Follow cable manufacturer's
guidelines for bend radius limitation.
WARNING: DO NOT look directly into the open end of an active LC (optical) cable or optical
SFP module (with plugs removed)! Serious eye damage can occur from direct
exposure to the infrared light!
NOTES: The configuration and use of the InfoStation RAID Controller requires a certain
level of expertise and experience on the part of the user/integrator. Since there
are many configuration options and variables (ie. host platforms, applications,
etc.), only general guidelines will be discussed in thisUser's Guide.
LC (optical) SFP Modules support both 2Gbps and 1Gbps operation.
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To FC-AL
(Loop A)
To FC-AL
(Loop B)
Figure 7A: Typical Dual FC Loops Connection to InfoStation
(S10K108 shown)
StorCase Technology, Inc. InfoStation 10-Bay RAID User's Guide - Rev. E00
FC Configurations 17
PC
(InfoMon)
External
Modem
PC
(HyperTerminal
or Data Master)
To FC-AL
(Loop A)
Cascade to
another InfoStation
Cascade to
another InfoStation
To FC-AL
(Loop B)
Figure 7B: Typical Dual FC Loops Connection to InfoStation
(S10K1011 shown)
InfoStation 10-Bay RAID User's Guide - Rev. E00 StorCase Technology, Inc.
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