Clickfree Portable Backup Drive for Macintosh: User Guide Introducing Clickfree Portable Backup Drive
Introducing Clickfree Portable Backup Drive
Thank you for buying the Clickfree Portable Backup Drive – the easiest way to keep the
valuable information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the Portable Backup Drive has
been attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your
to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
• Automatically starts when connected to your computer
• Does not require any software installation or setup
• For most users automatically backs up everything that matters
Clickfree Portable Backup Drive
Customizable backup options
• Includes options for custom file types and full folder backup
• Still runs as
• Remembers your customized settings for each user you use it with
Multi-computer backup
• Can hold the backups for as many users as you like, depending only on the
available space on the Portable Backup Drive
Easy restore to same or other computer
• Backed-up content can quickly and easily be restored
• You can just as easily ‘restore’ content to a different computer as to the original one
• This makes
your new one
How it backs up
• The first time you connect a
searches for, finds, backs up and organizes all of your important content
• Each subsequent time you connect
update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
• Any files that were deleted from your computer since the last backup, are
Clickfree, even after customizing settings
Clickfree a great way to move your content from your old computer to
Clickfree Portable Backup Drive to your computer it
Clickfree Portable Backup Drive for Macintosh: User Guide Introducing Clickfree Portable Backup Drive
PACKAGE CONTENTS
Clickfree backup package contains:
Your
• one
• one USB cable to attach the Portable Backup Drive to your computer
• one quick start guide
EFINITIONS
D
Just to make sure that the user guide is clear, we’re going to define a couple of terms that
are used throughout the guide.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after
the data is lost or destroyed. Backups are used to restore data after loss of or damage to
your computer’s hard disk, and to restore files that have been accidentally deleted or
corrupted.
Making a backup of your content only copies it from your computer to your Portable
Backup Drive, and does not delete it from the computer’s hard disk.
Restoring your content from a backup only copies it from your Portable Backup Drive to
your computer, and does not delete it from the Portable Backup Drive.
Important:
Clickfree Portable Backup Drive
Clickfree never erases or replaces content on your computer’s hard disk, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your Portable Backup Drive is left untouched and is never
erased.
The only exception to this is if you previously used your Portable Backup Drive with a nonMac computer and saved files on it outside of
reformat the external hard disk for use with the Mac, all data on the disk will be lost. Be
sure to copy valuable content before reformatting.
And unless you ask it to remove backed-up content,
replaces content on your Portable Backup Drive.
Clickfree backups. Because you will need to
Clickfree never erases or
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Content
Normally you don’t use
the data that you have created or copied to your computer – music, photos, letters, emails
etc. In this guide we refer to this data as
Clickfree to back up your applications or operating system, only
Clickfree Portable Backup Drive for Macintosh: User Guide Introducing Clickfree Portable Backup Drive
File
Information used by your computer and stored in a specific place on your hard disk. A
may be
some way.
Sometimes the relationship between
single file. On the other hand, a single email message may be just a part of a large file that
contains many messages, and related information such as email addresses, calendar events
etc. However, you don’t need to be concerned about this because
the details for you.
content, an application or part of an application, or information a program uses in
content and file is clear: a photo or a letter is usually a
Clickfree Portable Backup Drive for Macintosh: User Guide Basics
Basics
HOW DOES CLICKFREE WORK?
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree
in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the
The same thing happens each time you plug it into a new computer. And each of your
backed-up computers is kept separate on your Portable Backup Drive.
When
Drive and store in a safe place.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used
backed-up content is safe on your
a working computer again.
A
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “
page
Clickfree has finished backing up each computer, just unplug the Portable Backup
Clickfree backup is also ideal for transferring your content from an old computer to a
33.
WHAT GETS BACKED UP?
Clickfree Portable Backup Drive.
Clickfree. Your
Clickfree backup, waiting to be restored when you have
What do I do if Clickfree doesn’t start automatically?” on
CLICKFREE BACKS UP CONTENT
Clickfree we want to protect our customers from losing things that are irreplaceable.
At
That’s why
computer.
When it runs automatically,
where you normally put all of the content that you create or place in your computer. This
includes photos, music, video, office documents, financial data, email, etc Most likely, this
means that it will back up everything that matters to you right out of the box without you
having to do anything but plug it in.
Unless you explicitly ask it to do so,
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard disk since your content may only take up a small portion of
your hard disk’s capacity, and we only back up the content.
Clickfree finds and backs up all of the content from wherever it is on your
Clickfree backs up everything in your Home folder – this is
Clickfree does not back up the applications or the
Clickfree Portable Backup Drive for Macintosh: User Guide Basics
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer
which might take some time – it just depends on how much content you have. Each time
you use
quicker.
W
HAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
If you choose to back up by content category (rather than backing up your entire Home
folder),
Want to know more? You can look at the details by following the steps in “
change how Clickfree does backups
Clickfree after that, it only backs up the new or changed content, so it will be much
Clickfree backs up content in these categories:
• Office Documents – usually from word-processing programs such as AbiWord,
Microsoft Word, NeoOffice, iWork, Adobe files
• Music – including CAF, CD audio, MP3, MIDI
• Videos – for example, AVI, MPEG, Shockwave Flash
• Photos – including common graphic formats such as JPEG, TIFF, and RAW
• Emails and Messages – including Apple Mail, Entourage, Thunderbird
• Favorite Websites – internet shortcuts and address books
• Other – including Stuffit and hqx files, XML, and comma-separated values files
” on page 11 without making any changes.
Clickfree backs up the entire Home folder,
How do I
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree Portable Backup Drive and the included
USB cable. Before you start your first Restore, you should read through the “
content
In addition you need:
” chapter of this manual.
• For
• One free USB port on your computer
• At least 100 MB of free space on your computer
Clickfree to work, your computer needs to be running Mac OSX 10.5 Leopard
Clickfree Portable Backup Drive for Macintosh: User Guide Backing up my content
Backup Summary window shows you how many files in each category were
The
backed up this time (
Total column). The Space Used column shows the amount of space that files
one (
from all backups take up on the Portable Backup Drive.
When you see the
in a Finder window (see “
unplug the
Clickfree Portable Backup Drive and store it in a safe place.
New column) and from all backups for this user, including this
Backup Summary window, you can browse your backed up files
Browsing & searching for my files” on page 25, or simply
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can decide whether Clickfree backs up complete folders, or backs up content by
category (for example, Office Documents). The default is to back up your complete Home
folder.
If you choose to back up content by category, you can choose:
• The categories of content
• Where
Note: Changes you make to how
Clickfree looks for this content
and applied again to later backups for this user unless you modify them.
Clickfree backs up
Clickfree does backups are “sticky”: they are stored
Clickfree Portable Backup Drive for Macintosh: User Guide Backing up my content
♦ To review or change what gets backed up:
1.Follow steps 1 to 3 of the procedure “How do I start using my Clickfree Portable
Backup Drive?
” on page 9.
2. Before the countdown reaches zero, click
Options / Tools window is displayed:
The
Options.
C
HOOSING WHAT TO BACK UP
3. You can either back up all of the files in selected folders (for example, your Home
folder), or you can choose the categories of content to back up (for example, Office
Documents, Photos, and Videos), and the folders to search for these categories.
• To back up all of the files in selected folders, make sure that the radio button to the
left of
(Recommended) Select this option to backup all files for… is selected
. If it isn’t, select it, and go to step 4.
• To choose categories and folders to search, make sure that the radio button to the
left of
step
Backup by categories is selected . If it isn’t, select it, and go to
Clickfree Portable Backup Drive for Macintosh: User Guide Backing up my content
CHOOSING FOLDERS TO SEARCH FOR CONTENT
Your home folder is selected by default.
7. Choose where you want
can add and remove folders
Click the Advanced button near the bottom right of the
• To add a folder:
a. Click
b. Navigate to the folder to be added
c. Click Open
• To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
Clickfree to search for the categories you chose earlier. You
Clickfree window, then:
8. When you are finished choosing folders, click OK twice, and continue with step
9. When you have made your choices, click
Clickfree
Before actually backing up any content,
complete folders you chose, or searches the folders you chose for your chosen categories of
content and adds up the sizes of all of the content it finds:
See “
16.
searches for content to back up
What if there is not enough space on my Clickfree Portable Backup Drive?” on page
Clickfree Portable Backup Drive for Macintosh: User Guide Backing up my content
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on the Portable Backup Drive. If there is not
enough free space for your content,
window and adjust your settings:
For example, you might want to reduce the number of file categories being backed up. See
“
How do I change how Clickfree does backups” on page 11 for details.
As an alternative, if you have backups from an old computer or user that you don’t need to
keep any more, you could remove the old computer or user. For details, see “
Backups
Clickfree Portable Backup Drive for Macintosh: User Guide Restoring my content
Restoring my content
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING, OR I WOULD LIKE TO
TRANSFER MY CONTENT TO A NEW COMPUTER
All computer hard disks fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard disk. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
?
But if you lose content you’ll be really happy that you bought and used
backed-up content is safe on your
working computer again.
Clickfree backup is also ideal for transferring your content from an old computer to a
A
new one.
Clickfree backup, and can be restored when you have a
Clickfree. Your
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “
whose content you backed up.
The easiest way to copy backed-up content to another computer is to plug the
Portable Backup Drive in to the other computer. When the
just click the
Restore button at the bottom of the countdown window.
What do I need before I start?” on page 8), not just to the computer
Clickfree application launches,
HOW DO I GET MY CONTENT BACK?
Clickfree
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with
just selected content, and where the content is restored to – or you can allow
make the choices for you.
Clickfree backup, you can either make some choices – whether to restore all, or
Clickfree Portable Backup Drive for Macintosh: User Guide Restoring my content
10. To open a Finder window at the restore folder, click the button below Your files have
been restored to
.
11. To finish, simply unplug the
place.
Note: Your content has not been deleted from your
Portable Backup Drive.
My program cannot find the restored files – what should I do?
Note: Some programs, especially those like Apple Mail in which you do not open files
from a file open dialog, expect to find their files in a particular folder. If you restore
files to a folder other than the original folder, your program may not be able to find
them.
If your program displays an error message telling you that it cannot find its files, or if the
program starts up but your data is missing, you will need to move the files to the proper
folder. Unfortunately, this is different for every application and you may need to consult
the program’s Help or user guide to find out where the files need to be moved to.
Clickfree Portable Backup Drive and store it in a safe
Clickfree Portable Backup Drive for Macintosh: User Guide Advanced topics
Advanced topics
WHAT IF I HAVE MORE THAN ONE COMPUTER?
Clickfree Portable Backup Drive can back as many computers as you like: you are
limited only by the amount of space on your Portable Backup Drive.
Clickfree creates a unique identifier for each computer and user that it is used with,
regardless of the computer’s and user’s names. This allows
for more than one computer and user without the files getting mixed up with each other,
even if all of the computers and users have the same names.
H
OW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?
It makes no difference at all - just plug the Portable Backup Drive in to each computer to
back up its users’ content.
Each time you back up a user’s content for the first time, the user name is added to the
drop down list of users that you see in the
window.
Backups box on the Backup Summary
Clickfree to back up content
WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE?
You can use as many Portable Backup Drives as you like – as far as Clickfree is
concerned, each Portable Backup Drive (and the backups on it) is independent of the
others.
H
OW DO I MAKE MULTIPLE BACKUPS?
If you want to keep multiple backups of a user’s content, use multiple Portable Backup
Drives for that user.
The first time you back up a user’s content onto any Portable Backup Drive,
makes a full backup. The next time you use the same Portable Backup Drive for the same
user it backs up only new and changed content.
So if you use a second Portable Backup Drive with the same user,
with a full backup again.
Clickfree Portable Backup Drive for Macintosh: User Guide Advanced topics
MANAGE BACKUPS
♦ To remove a user:
If you no longer want to keep content backed up from a user, you can free up space on
your Portable Backup Drive by removing the user from
Warning: If you have not restored the content and you still want to keep it, do not remove
the user from Clickfree: you cannot restore content from a user that you have
removed.
On the Manage Backups window:
1. Click the user you want to remove.
Clickfree.
2. Click
Remove Backup.
3. If you really want to remove the user’s backups from
Warning: Once you have removed a user’s backups from
recover that user’s content from the Portable Backup Drive.
Clickfree may take several minutes to erase the data, depending on the amount of
content backed up on the Portable Backup Drive. To see how to remove the content
from all users, see ”
M
ASTER RESET
♦ To remove all backed-up content:
Master Reset is used to remove all backed-up content from all users that have been
Master reset” on page 29.
backed up on your Portable Backup Drive, and to reset your selections of folders and
categories to be backed up and restored. For details, see “
Clickfree does backups?
content?
” on page 21.
” on page 11 and “How do I change how Clickfree restores
Clickfree, click Yes.
Clickfree there is no way to
How do I change how
After you perform a
Master Reset you can no longer restore any previously backed-up
content. However, your Portable Backup Drive can still be used for new backups.
Note: Clickfree Master Reset never erases anything other than the backups it has
performed.
If you want to remove only the content that was backed up for one user, see “To remove
a user
Clickfree Portable Backup Drive for Macintosh: User Guide Advanced topics
1. On the Tools window click Master reset.
2. If you really want to remove all backed-up content from
Warning: Once you have reset
Clickfree using the Master Reset there is no way to recover
any backed-up content from the Portable Backup Drive.
Clickfree may take several minutes to erase all of the content, depending on the
amount of content backed up on the Portable Backup Drive.
U
PDATING CLICKFREE SOFTWARE
From time to time
Clickfree software is upgraded to provide new or enhanced features.
You can:
• Have
Clickfree check for updates each time you connect it to your computer –
this is the default action, you don’t need to do anything
• Manually check for updates
In both cases your computer needs to be connected to the internet for updated software
to be found and installed.
♦ To check automatically for updates:
By default, Clickfree automatically looks for updates when it is connected to your
computer and you have a connection to the internet. To ensure this feature is on, make
sure that the checkbox
window:
Automatically check for updates is checked on the Tools
.
Clickfree, click Continue.
Every time that you connect
Clickfree to your computer it automatically checks for
updated software and, if an update is available, prompts you to download and install it.
♦ To stop checking automatically for updates:
Make sure that the checkbox Automatically check for updates is unchecked on the Tools
window:
Clickfree Portable Backup Drive for Macintosh: User Guide Advanced topics
WHAT DO I DO IF CLICKFREE DOESN’T START AUTOMATICALLY?
If Clickfree does not run when you plug in the Clickfree Portable Backup Drive:
• If you are connecting the Portable Backup Drive to a USB hub (which could be in
your monitor or keyboard), the hub may not provide enough power for a
Portable Backup Drive.
Try connecting to a USB port on the computer itself, or connect the second USB
plug (marked “Power only”) in to the hub also.
As an alternative, you can use an external power supply for the drive: 5V,
minimum 1.5A, with tip positive/outer ring negative. (Please call
customer care for more information about obtaining an external power supply.).
• Ensure you are using a supported Mac computer: OSX Leopard 10.5 or higher,
Intel based.
• Ensure that you have administrative rights to the computer.
Clickfree still does not run ,contact Clickfree support.
Clickfree Portable Backup Drive for Macintosh: User Guide Legal stuff
Legal stuff
and the ClickfreeClickfree logo are trademarks or registered trademarks of Storage
Appliance Corporation.
Other product names used in this guide are recognized as trademarks or registered
trademarks of their owners.
The information contained in this guide is provided by Storage Appliance Corporation and while we
try to keep the information up-to-date and correct, we make no representations or warranties of any
kind, express or implied, about the completeness, accuracy, reliability, or suitability of the
information or related products. Any reliance you place on such information is therefore strictly at
your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits
arising out of, or in connection with, the use of this information or related products.
The specifications and performance of the products manufactured by Storage Appliance
Corporation and featured in this publication may be changed without notice.