Stonesoft StoneGate IPS-1205 Appliance Installation Manual

Appliance Installation Guide

IPS-1205

Legal Information

Revision: SGAIG_IPS-1205_20100909

End-User License Agreement

The use of the products described in these materials is subject to the then current end-user license
agreement, which can be found at the Stonesoft website:
www.stonesoft.com/en/support/eula.html

Third Party Licenses

The StoneGate software includes several open source or third-party software packages. The appropriate
software licensing information for those products at the Stonesoft website:
www.stonesoft.com/en/support/third_party_licenses.html

U.S. Government Acquisitions

If Licensee is acquiring the Software, including accompanying documentation on behalf of the U.S.
Government, the following provisions apply. If the Software is supplied to the Department of Defense
(“DoD”), the Software is subject to “Restricted Rights”, as that term is defined in the DOD Supplement to
the Federal Acquisition Regulations (“DFAR”) in paragraph 252.227-7013(c) (1). If the Software is supplied
to any unit or agency of the United States Government other than DOD, the Government’s rights in the
Software will be as defined in paragraph 52.227-19(c) (2) of the Federal Acquisition Regulations (“FAR”).
Use, duplication, reproduction or disclosure by the Government is subject to such restrictions or successor
provisions.

Product Export Restrictions

The products described in this document are subject to export control under the laws of Finland and the
European Council Regulation (EC) N:o 1334/2000 of 22 June 2000 setting up a Community regime for the
control of exports of dual-use items and technology (as amended). Thus, the export of this Stonesoft
software in any manner is restricted and requires a license by the relevant authorities.

General Terms and Conditions of Support and Maintenance Services

The support and maintenance services for the products described in these materials are provided pursuant
to the general terms for support and maintenance services and the related service description, which can be
found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/terms/

Replacement Service

The instructions for replacement service can be found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/return_material_authorization/

Hardware Warranty

The appliances described in these materials have a limited hardware warranty. The terms of the hardware
warranty can be found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/warranty_service/

Trademarks and Patents

The products described in these materials are protected by one or more of the following European and US
patents: European Patent Nos. 1065844, 1189410, 1231538, 1259028, 1271283, 1289183, 1289202,
1304849, 1313290, 1326393, 1379046, 1330095, 131711, 1317937 and 1443729 and US Patent
Nos. 6,650,621; 6 856 621; 6,885,633; 6,912,200; 6,996,573; 7,099,284; 7,127,739; 7,130,266;
7,130,305; 7,146,421; 7,162,737; 7,234,166; 7,260,843; 7,280,540; 7,302,480; 7,386,525;
7,406,534; 7,461,401; 7,721,084; and 7,739,727 and may be protected by other EU, US, or other
patents, or pending applications. Stonesoft, the Stonesoft logo and StoneGate, are all trademarks or
registered trademarks of Stonesoft Corporation. All other trademarks or registered trademarks are property
of their respective owners.

Disclaimer

Although every precaution has been taken to prepare these materials, THESE MATERIALS ARE PROVIDED
"AS-IS" and Stonesoft makes no warranty to the correctness of information and assumes no responsibility
for errors, omissions, or resulting damages from the use of the information contained herein. All IP
addresses in these materials were chosen at random and are used for illustrative purposes only.

Copyright © 2010 Stonesoft Corporation. All rights reserved. All specifications are subject to change.

2

Introduction

Thank you for choosing Stonesoft’s StoneGate appliance. This guide
provides instructions for the initial hardware installation and the
maintenance of the IPS-1205 appliances. See Product Documentation
(page 4) for information on other available documentation.

The use of the appliance is subject to the acceptance of the End User
License Agreement, which can be found at the Stonesoft website.

Contents

Installation Procedure .................. 4

Product Documentation ................ 4

Safety Precautions ....................... 5

Unpacking the Appliance .............. 7

Front Panel .................................. 7

Back Panel .................................. 9

Rack-Mounting............................. 10

Connecting the Cables ................. 16

Initial Configuration ...................... 18

Maintenance Operations............... 27

Disposal Instructions ................... 29

Caution – Never open the covers of the appliance! There are no user
serviceable parts inside. Opening the covers may lead to serious
injury and will void the warranty. Read the Safety Precautions (page 5)
before you conduct any installation or maintenance operations on the
appliance.

Introduction 3

Installation Procedure

Management

Client

Management

Server

Initial

Configuration

File

USB Memory

Stick

Appliance USB Memory

Stick

Note – You must have a working Management Center on a separate
server to bring the appliance(s) operational. See the StoneGate
Management Center Installation Guide.

 To install the appliance

1. Configure the IPS element in the Management Client, and save

the initial configuration on a USB memory stick. See the IPS
Installation Guide.

2. Install the appliance into a rack and connect the cables. See

Rack-Mounting (page 10) and Connecting the Cables (page 16).

3. Insert the USB memory stick in a USB port on the appliance, and

turn on the appliance to import the initial configuration. See Initial
Configuration (page 18).

Product Documentation

Press F1 in any Management Client window to view the Online Help.
All PDF guides are available:

• On the Management Center CD-ROM (in the Documentation folder)

• At the Stonesoft website at http://www.stonesoft.com/en/support/
technical_support_and_documents/manuals/

Install the free Adobe Reader program to view the PDF documents
(available at www.adobe.com/reader/).

4 Installation Procedure

Safety Precautions

The following safety information and procedures should be followed
whenever working with electronic equipment. However, please be
advised that StoneGate Appliances are not end-user serviceable, and
you should never open the appliance covers for any reason. Doing so will
void any hardware warranty that may be associated with your appliance.

Electrical Safety Precautions

Basic electrical safety precautions should be followed to protect yourself
from harm and the appliance from damage:

• Be aware of the locations of the power button as well as the room's
emergency power-off switch, disconnection switch, or electrical
outlet. If an electrical accident occurs, you can then quickly cut power
to the system.

• Do not work alone when working with high voltage components.

• Use only one hand when working with powered-on electrical
equipment. This is to avoid making a complete circuit, which will
cause electrical shock. Use extreme caution when using metal tools,
which can easily damage any electrical components or circuit boards
with which they come into contact.

• Do not use mats designed to decrease electrostatic discharge as
protection from electrical shock. Instead, use rubber mats that have
been specifically designed as electrical insulators.

• The power supply cord must include a grounding plug and must be
plugged into a grounded electrical outlet.

Caution – Never open the appliance covers! There are no user
serviceable parts inside. The covers must be in place to ensure
proper cooling. Opening the covers will also void your warranty.

General Safety Precautions

Follow these rules to ensure general safety:

• Keep the area around the appliance clean and free of clutter.

• We recommend using a regulating uninterruptible power supply (UPS)
to protect the appliance from power surges, voltage spikes and to
keep your system operating in case of a power failure.

Safety Precautions 5

Power Supplies

Appliances with DC Power Supply

• The appliance must be used in a Restricted Access Location and the
users must be well-trained to operate it.

• The socket-outlet for pluggable equipment must be installed near the
equipment and must be easily accessible.

• Appliance inlet must have SPS approval or have min. 15 AWG wire
provided for the power supply.

• The Mains Supply plug on the power supply cord is the disconnect
device on the appliance. To disconnect the appliance, you must first
disconnect the mains and then disconnect the ground.

Appliances with AC Power Supply

• The appliance inlet is the disconnect device.

ESD Precautions

Electrostatic discharge (ESD) is generated by two objects with different
electrical charges coming into contact with each other. An electrical
discharge is created to neutralize this difference, which can damage
electronic components and printed circuit boards. Use a grounded wrist
strap designed to prevent static discharge.

Note – Use a UPS (Uninterruptible Power Supply) in critical
environments with your StoneGate appliance. If after a brief power
outage your StoneGate appliance only partially starts up (for example,
the power light is on, but the interface LEDs are off and the appliance
does not connect) turn the appliance off for five seconds and then
back on.

Operating Precautions

Care must be taken to assure that the appliance cover is in place when
the appliance is operating to ensure proper cooling. If this rule is not
strictly followed, the warranty may become void.

Operating and Storage Temperatures

The allowed operating temperature of the appliance is +5...+35ºC. The
allowed storage temperature is -20...+70ºC. Do not operate or store the
appliance in temperatures outside these limits.

6 Safety Precautions

Lithium Battery Precautions

1

2

3

Power button;

warning and disk

activity indicators

Port indicators

Serial

console

port

Two USB

ports

Caution – Do not change the battery; the battery must be replaced by
authorized service personnel only. Danger of explosion if battery is
incorrectly replaced. Replacement battery must be same or equivalent
type recommended by the manufacturer. Used batteries must be
discarded according to the manufacturer’s instructions. Short­circuiting the battery may heat the battery and cause severe injuries.

Unpacking the Appliance

Inspect the box the appliance was shipped in and note if it was
damaged in any way. If the appliance itself shows damage, file a damage
claim with the carrier who delivered it. Confirm that the Stonesoft anti­tamper tape on the appliance is intact.

Front Panel

The connectors are explained in detail in Connecting the Cables
(page 16). The front panel indicator lights are explained below.

Unpacking the Appliance 7

Power, Warning, and Disk Activity Indicators

Power

Disk Activity

Warning

Activity

Link

Table 1 Power, Warning, and Disk Activity Indicators

Indicator Status Explanation

Indicates power is being supplied to the

Green

system's power supply unit. This LED is

Power

illuminated when the system is operating
normally.

Yellow The appliance is in standby mode.

Warning Red Overheat alert. Blinks on fan failure.

Disk Activity Green Indicates hard drive activity when flashing.

Port Indicators

Table 2 Port Indicators

Indicator

Status Explanation

Activity Green Link ok, blinks on activity.

Link

LED above Bypass
Port (3-4 and 5-6)

8 Front Panel

Green 1G link.

Amber 100M link.

Yellow Bypass mode.

Back Panel

AC or DC power connector

Solid State Disk (SSD) Drive

Disk

Power

The indicators for the Solid State Disk (SSD) Drive are explained below.

Table 3 SSD Drive Indicators

Indicator Status Explanation

Power Blue A Solid State Disk is in the drive.

Disk Unlit This indicator is not currently used.

Back Panel 9