Stonesoft StoneGate FW-1020, StoneGate FW-1050, StoneGate FW-1200 Appliance Installation Manual
Appliance Installation Guide
StoneGate FW-1020/1050/1200
IPSSMC SSL VPNFW
VPN
Legal Information
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SGAIG_FW-1200_1020_1050_20081112
End-User License Agreement
The use of the products described in these materials is subject to the then current end-user
license agreement, which can be found at the Stonesoft website:
www.stonesoft.com/en/support/eula.html
General Terms and Conditions of Support and Maintenance
Services
The support and maintenance services for the products described in these materials are
provided pursuant to the general terms for support and maintenance services and the
related service description, which can be found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/terms/
Replacement Service
The instructions for replacement service can be found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/return_material_authorization/
Hardware Warranty
The appliances described in these materials have a limited hardware warranty. The terms of
the hardware warranty can be found at the Stonesoft website:
www.stonesoft.com/en/support/view_support_offering/warranty_service/
Trademarks and Patents
The products described in these materials are protected by one or more of the following
European and US patents: European Patent Nos. 1065844, 1189410, 1231538, 1259028,
1271283, 1289183, 1289202, 1313290, 1326393, 1379046, 1330095, 131711,
1317937 and 1443729 and US Patent Nos. 6,650,621; 6 856 621; 6,885,633;
6,912,200; 6,996,573; 7,099,284; 7,127,739; 7,130,266; 7,130,305; 7,146,421;
7,162,737, 7,234,166, 7,260,843, 7,280,540; 7,302,480, 7,386,525 and 7,406,534;
and may be protected by other EU, US, or other patents, or pending applications. Stonesoft,
the Stonesoft logo and StoneGate, are all trademarks or registered trademarks of Stonesoft
Corporation. All other trademarks or registered trademarks are property of their respective
owners.
Disclaimer
Although every precaution has been taken to prepare these materials, THESE MATERIALS
ARE PROVIDED "AS-IS" and Stonesoft makes no warranty to the correctness of information
and assumes no responsibility for errors, omissions, or resulting damages from the use of
the information contained herein. All IP addresses in these materials were chosen at random
and are used for illustrative purposes only.
Copyright © 2008 Stonesoft Corporation. All rights reserved. All specifications are subject to
change.
on:
2
Introduction
Thank you for choosing Stonesoft’s StoneGate appliance. This guide
provides instructions for the initial hardware installation and the
maintenance of the FW-1020, FW-1050, and FW-1200 appliances. See
Product Documentation, on page 5 for information on other available
documentation.
The use of the appliance is subject to the acceptance of the End User
License Agreement, which can be found at the Stonesoft website.
You must have a working Management Center on a separate server to
bring the appliance(s) operational. The system architecture is explained
on the next page. See the StoneGate Management Center Installation
Guide for instructions on how to install the Management Center.
Contents
Getting Started ............................ 4
Safety Precautions ....................... 6
Front Panel .................................. 8
Unpacking the Appliance .............. 10
Rack-Mounting............................. 10
Connecting the Cables ................. 18
Initial Configuration ...................... 19
Command-Line Management......... 28
Maintenance Operations............... 28
Appendix: Port Indicators .............. 31
Caution – Never open the covers of the appliance! There are no user
serviceable parts inside. Opening the covers may lead to serious
injury and will void the warranty. Read the Safety Precautions, on
page 6 before you conduct any installation or maintenance operations
on the appliance.
Introduction 3
Getting Started
StoneGate System Components
Illustration 1 StoneGate Components
The illustration above shows all available StoneGate components. Out of
these, you need the following components to have an operational
Firewall/VPN system:
1. A Management Server, which stores the configuration of the
system. In most environments, it is best to have just one common
Management Server for all firewall and IPS engines.
2. At least one Log Server to handle and store logs and alerts (can
be installed simultaneously on the same machine with the
Management Server).
3. At least one Management Client that you use to connect to the
Management Server to change settings and monitor the system.
4. The Firewall Engines that handle the actual traffic processing (in
this case, the FW-1020, FW-1050, or FW-1200 appliance).
5. Licenses for each component except the Management Client(s).
Generate appliance licenses at the Stonesoft website with the
POS (proof-of-serial-number) code attached to the appliance.
The Monitoring Server and the Monitoring Client are optional
components that are available on separate order.
StoneGate IPS engines can be added to the same system for unified
management and incident handling.
4 Getting Started
Installation Procedure
The appliance installation involves the following mandatory steps:
1. Configure the Firewall element in the Management Center (see the
separate Firewall/VPN Installation Guide or the online help of the
Management Client).
2. Save the initial configuration to receive a one-time password for
establishing trust between the appliance and the Management
Server (see the separate Firewall/VPN Installation Guide).
3. Install the appliance into a rack and connect the cables as
instructed in this guide.
4. Perform the initial configuration and establish contact between the
appliance and the Management Server (see Initial Configuration,
on page 19).
Product Documentation
The following documentation covers the StoneGate Firewall/VPN
products:
• The Management Center Installation Guide and the Firewall/VPN
Installation Guide explain how to install the Management Center and
how to configure your firewalls’ basic settings.
• The online help of the Management Client contains the step-by-step
instructions for the daily configuration and management of your
system.
• The Administrator’s Guide contains the same information as the
online help, but in PDF form.
• The Management Center Reference Guide and the Firewall/VPN
Reference Guide contain background and reference information that
helps you to plan and understand your system.
Finding the Documentation
Press F1 while in any Management Client window to view the online
help.
All PDF guides are available:
• On the Management Center CD-ROM (in the Documentation folder)
• At the Stonesoft Website at http://www.stonesoft.com/en/support/
technical_support_and_documents/manuals/.
Install the free Adobe Reader program to view the PDF documents
(available at www.adobe.com/reader/).
Getting Started 5
Safety Precautions
The following safety information and procedures must be followed
whenever working with electronic equipment. However, please be
advised that StoneGate Appliances are not end-user serviceable, and
you must never open the appliance covers for any reason. Doing so may
lead to serious injury and will void any hardware warranty that may be
associated with your appliance.
Electrical Safety Precautions
Basic electrical safety precautions should be followed to protect yourself
from harm and the appliance from damage:
• Be aware of the locations of the power on/off switch as well as the
room's emergency power-off switch, disconnection switch, or
electrical outlet. If an electrical accident occurs, you can then quickly
cut power to the system.
• Do not work alone when working with high voltage components.
• Use only one hand when working with powered-on electrical
equipment. This is to avoid making a complete circuit, which will
cause electrical shock. Use extreme caution when using metal tools,
which can easily damage any electrical components or circuit boards
they come into contact with.
• Do not use mats designed to decrease electrostatic discharge as
protection from electrical shock. Instead, use rubber mats that have
been specifically designed as electrical insulators.
• The power supply cord must include a grounding plug and must be
plugged into a grounded electrical outlet.
Caution – Never open the appliance covers! There are no user
serviceable parts inside. Opening the covers may lead to serious
injury and will void the warranty.
General Safety Precautions
Follow these rules to ensure general safety:
• Keep the area around the appliance clean and free of clutter.
• We recommend using a regulating uninterruptible power supply (UPS)
to protect the appliance from power surges, voltage spikes and to
keep your system operating in case of a power failure.
6 Safety Precautions
ESD Precautions
Electrostatic discharge (ESD) is generated by two objects with different
electrical charges coming into contact with each other. An electrical
discharge is created to neutralize this difference, which can damage
electronic components and printed circuit boards. Use a grounded wrist
strap designed to prevent static discharge.
Note – Use a UPS (Uninterruptible Power Supply) in critical
environments with your StoneGate appliance. If after a brief power
outage your StoneGate appliance only partially starts up (for example,
the power light is on, but the appliance does not connect) turn the
appliance off for five seconds and then back on.
Operating Precautions
Care must be taken to assure that the cover is in place when the
appliance is operating to ensure proper cooling. If this rule is not strictly
followed, the warranty may become void. Do not open the power supply
casing. Power supplies can only be accessed and serviced by a qualified
technician of the manufacturer.
Operating and Storage Temperatures
The allowed operating temperature of the appliance is +10...+35ºC. The
allowed storage temperature is 0...+70ºC. Do not operate or store the
appliance in temperatures outside these limits.
Lithium Battery Precautions
Caution – Do not change the battery; the battery must be replaced by
authorized service personnel only. Danger of explosion if battery is
incorrectly replaced. Replacement battery must be same or equivalent
type recommended by the manufacturer. Used batteries must be
discarded according to the manufacturer’s instructions. Shortcircuiting the battery may heat the battery and cause severe injuries.
Safety Precautions 7
Front Panel
Illustration 2 Front Panel
Power
button
Reset
button
Indicator
Lights
Connectors for
system
Six or eight ethernet ports
administration
Note – Standby power is supplied to the system even when the
appliance is turned off.
The connectors are explained in detail in Connecting the Cables, on
page 18.
Front Panel Indicators
The front panel has five LED indicators. They provide you with critical
information related to different parts of the system.Table 1 presents the
indicators (from left to right).
Table 1 Front Panel Indicators
Indicator Explanation
Indicates power is being supplied to the system's
power supply unit. This LED is illuminated when the
system is operating normally.
Indicates hard drive activity when flashing.
8 Front Panel
Table 1 Front Panel Indicators (Continued)
Indicator Explanation
Indicates traffic on eth 0 (identically to the
corresponding LED in the port).
Indicates traffic on eth 1 (identically to the
corresponding LED in the port).
Indicates an overheat condition in the appliance. This
may be caused by cables obstructing the airflow in the
system or the ambient room temperature being too
warm.
For more information on port indicators, see Appendix: Port Indicators,
on page 31.
Front Panel 9
Unpacking the Appliance
Inspect the box the appliance was shipped in and note if it was
damaged in any way. If the appliance itself shows damage, file a damage
claim with the carrier who delivered it. Confirm that the Stonesoft antitamper tape on the appliance is intact.
Rack-Mounting
This section provides information on installing the StoneGate appliance
into a rack unit.
Caution – Read the Safety Precautions, on page 6 before proceeding.
Preparing for Rack-Mounting
The appliance delivery includes two sets of rail assemblies, two sets of
rail-mounting brackets, and screws for attaching the rails and the
brackets.
Caution – Read the sections below before you begin the installation.
Choosing a Setup Location
Decide on a suitable location for the rack unit that will hold the
appliance:
• The appliance must be situated in a clean, dust-free area that is well
ventilated.
• Avoid areas where heat, electrical noise and electromagnetic fields
are generated.
• Leave enough clearance in front of the rack to enable you to open the
front door completely (~63 cm/25 inches).
• Leave enough clearance in the back of the rack to allow for sufficient
airflow and ease in servicing (~76 cm/30 inches).
Rack Precautions
• Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.
• In single rack installation, attach stabilizers to the rack.
• In multiple rack installations, couple the racks together.
10 Unpacking the Appliance
• Always make sure the rack is stable before extending a component
from the rack.
• Extend only one component at a time—extending two or more
simultaneously may cause the rack to become unstable.
Device Precautions
Caution – Never open the appliance covers! There are no user
serviceable parts inside. Opening the covers may lead to serious
injury and will void the warranty.
• Review the electrical and general safety precautions in Safety
Precautions, on page 6.
• Determine the placement of each component in the rack before you
install the rails.
• Install the heaviest appliance components on the bottom of the rack
first, and then work up.
• The appliance must be connected to a grounded power outlet.
• Use a regulating uninterruptible power supply (UPS) to protect the
appliance from power surges, voltage spikes and to keep your system
operating in case of a power failure.
• Always keep the rack's front door and all panels and components on
the appliances closed when not servicing to maintain proper cooling.
Before Installing the Appliance Into a Rack
1. Make sure that the rack is securely anchored onto an unmovable
surface or structure before installing the appliance into the rack.
2. Unplug the power cord(s) of the rack before installing the
appliance into the rack.
3. Make sure that the system is adequately supported. Make sure
that all the components are securely fastened to the appliance to
prevent components falling off from the appliance.
4. Be sure to install an AC power disconnect for the entire rack
assembly. This power disconnect must be clearly marked.
5. The rack assembly must be properly grounded to avoid electric
shock.
6. The rack assembly must provide sufficient airflow to the appliance
for proper cooling.
Rack-Mounting 11
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