TempraTM 12, TempraTM 15, TempraTM 20,
Tempra
English
TM 22, TempraTM 24, TempraTM 29, TempraTM 36
TANKLESS ELECTRIC WATER HEATERS
INSTALLATION INSTRUCTIONS FOR THE LICENSED
PLUMBER AND ELECTRICIAN
Español
CALENTADORES DE AGUA SIN TANQUE
INSTRUCCIONES PARA LA INSTALACIÓN POR UN
PLOMERO Y ELECTRICISTA AUTORIZADO
Français
CHAUFFE-EAU INSTANTANÉS ÉLECTRIQUES
INSTRUCTIONS DE MONTAGE POUR PLOMBIERS
ET ÉLECTRICIENS AGRÉÉSN
TEMPRA 12, TEMPRA 15, TEMPRA 20, TEMPRA 24
P
ow
er
°C
26_02_02_0604
TEMPRA 22, TEMPRA 29, TEMPRA 36
Pow
er
°C
26_02_02_0605
English Table of contents
Table showing temperature increase above
ambient water temperature 2
General 6
Mounting the unit 6
Water connections 6
Electrical connections 7
Putting the water heater into operation 7
Normal maintenance 7
Technical Data 7
Troubleshooting 8
Spare parts 8
Warranty 16
Español Índice de materias
Aumento máximo de temperatura del agua
fría entrante 2
Características generales de la unidad 9
Colocación y montaje 10
Conexiones de agua 10
Conexión eléctrica 10
Arranque inicial 10
Mantenimiento rutinario 10
Datos técnicos 11
Identificación y resolución de problemas 11
Repuestos 11
Garantía 15
Français Sommaire
Tableau indiquant montée en température
au-dessus de la température d’eau ambiante 2
Généralités 9
Montage de l’appareil 9
Raccords d’eau 9
Connexions électriques 10
Mise en service du chauffe-eau 10
Entretien de routine 10
Caractéristiques techniques 11
Dépannage 11
Pièces de rechange 12
Garantie 16
264655
English
Maximum temperature increase above ambient water temperature
Español
Français
Warm water fl ow rate
Flujo de agua caliente
Débit d‘eau chaude
Warm water outlet temperature
Temperatura del agua caliente
Température de sortie d‘eau chaude
Cold water inlet temperature °F °C
agua fría temperatura de entrada
Température d‘entrée d‘eau froide 39 50 59 68 77 4 10 15 20 25
TEMPRA 12 @ 208 V 9 kW 0.95 1.14 1.36 1.70 2.27 3.58 4.30 5.16 6.44 8.59
@ 220 - 240 V 12 kW 1.26 1.51 1.82 2.27 3.03 4.77 5.73 6.87 8.59 11.46
TEMPRA 15 @ 208 V 10,8 kW 1,14 1,36 1,63 2,04 2,72 4,30 5,16 6,19 7,73 10,31
@ 220 - 240 V 14,4 kW 1,51 1,82 2,18 2,72 3,63 5,73 6,87 8,25 10,31 13,75
TEMPRA 20 @ 208 V 14.4 kW 1.51 1.82 2.18 2.72 3.63 5.73 6.87 8.25 10.31 13.75
@ 220 - 240 V 19.2 kW 2.02 2.42 2.91 3.63 4.84 7.64 9.16 11.00 13.75 18.33
TEMPRA 22 @ 208 V 16,2 kW 1,70 2,04 2,45 3,06 4,09 6,44 7,73 9,28 11,60 15,47
@ 220 - 240 V 21,6 kW 2.27 2.72 3.27 4.09 5.45 8.59 10.31 12.37 15.47 20.62
TEMPRA 24 @ 208 V 18 kW 1.89 2.27 2.72 3.41 4.54 7.16 8.59 10.31 12.89 17.18
@ 220 - 240 V 24 kW 2.52 3.03 3.63 4.54 6.05 9.55 11.46 13.75 17.18 22.91
TEMPRA 29 @ 208 V 21.6 kW 2.27 2.72 3.27 4.09 5.45 8.59 10.31 12.37 15.47 20.62
@ 220 - 240 V 28.8 kW 3.03 3.63 4.36 5.45 7.26 11.46 13.75 16.50 20.62 27.49
TEMPRA 36 @ 208 V 27 kW 2.84 3.41 4.09 5.11 6.81 10.74 12.89 15.47 19.33 25.78
@ 220 - 240 V 36 kW 3.78 4.54 5.45 6.81 14.32 17.18 20.62 25.78
Warm water outlet temperature
Temperatura del agua caliente
Température de sortie d‘eau chaude
Cold water inlet temperature °F °C
agua fría temperatura de entrada
Température d‘entrée d‘eau froide 39 50 59 68 77 4 10 15 20 25
TEMPRA 12 @ 208 V 9 kW 0.83 0.97 1.14 1.36 1.70 3.14 3.68 4.30 5.16 6.44
@ 220 - 240 V 12 kW 1.11 1.30 1.51 1.82 2.27 4.19 4.91 5.73 6.87 8.59
TEMPRA 15 @ 208 V 10,8 kW 1,00 1,17 1,36 1,63 2,04 3,77 4,42 5,16 6,19 7,73
@ 220 - 240 V 14,4 kW 1.33 1.56 1.82 2.18 2.72 5.03 5.89 6.87 8.25 10.31
TEMPRA 20 @ 208 V 14.4 kW 1.33 1.56 1.82 2.18 2.72 5.03 5.89 6.87 8.25 10.31
@ 220 - 240 V 19.2 kW 1.77 2.08 2.42 2.91 3.63 6.71 7.86 9.16 11.00 13.75
TEMPRA 22 @ 208 V 16,2 kW 1,49 1,75 2,04 2,45 3,06 5,66 6,63 7,73 9,28 11,60
@ 220 - 240 V 21.6 kW 1.99 2.33 2.72 3.27 4.09 7.54 8.84 10.31 12.37 15.47
TEMPRA 24 @ 208 V 18 kW 1.66 1.95 2.27 2.72 3.41 6.29 7.36 8.59 10.31 12.89
@ 220 - 240 V 24 kW 2.21 2.59 3.03 3.63 4.54 8.38 9.82 11.46 13.75 17.18
TEMPRA 29 @ 208 V 21.6 kW 1.99 2.33 2.72 3.27 4.09 7.54 8.84 10.31 12.37 15.47
@ 220 - 240 V 28.8 kW 2.66 3.11 3.63 4.36 5.45 10.06 11.78 13.75 16.50 20.62
TEMPRA 36 @ 208 V 27 kW 2.49 2.92 3.41 4.09 5.11 9.43 11.05 12.89 15.47 19.33
@ 220 - 240 V 36 kW 3.32 3.89 4.54 5.45 6.81 12.57 14.73 17.18 20.62 25.78
Aumento máximo de temperatura del agua fría entrante
Maximum temperature increase above ambient water temperature
GPM
105 °F
l/min
40 °C
113 °F 45 °C
Warm water outlet temperature
Temperatura del agua caliente
Température de sortie d‘eau chaude
Cold water inlet temperature °F °C
agua fría temperatura de entrada
Température d‘entrée d‘eau froide 39 50 59 68 77 4 10 15 20 25
TEMPRA 12 @ 208 V 9 kW 0.71 0.81 0.92 1.06 1.26 2.69 3.07 3.48 4.03 4.77
@ 220 - 240 V 12 kW 0.95 1.08 1.23 1.42 1.68 3.58 4.09 4.64 5.37 6.36
TEMPRA 15 @ 208 V 10,8 kW 0,85 0,97 1,10 1,28 1,51 3,22 3,68 4,18 4,83 5,73
@ 220 - 240 V 14.4 kW 1.14 1.30 1.47 1.70 2.02 4.30 4.91 5.57 6.44 7.64
TEMPRA 20 @ 208 V 14.4 kW 1.14 1.30 1.47 1.70 2.02 4.30 4.91 5.57 6.44 7.64
@ 220 - 240 V 19.2 kW 1.51 1.73 1.96 2.27 2.69 5.73 6.55 7.43 8.59 10.18
TEMPRA 22 @ 208 V 16,2 kW 1,28 1,46 1,66 1,92 2,27 4,83 5,52 6,27 7,25 8,59
@ 220 - 240 V 21.6 kW 1.70 1.95 2.21 2.55 3.03 6.44 7.36 8.36 9.67 11.46
TEMPRA 24 @ 208 V 18 kW 1.42 1.62 1.84 2.13 2.52 5.37 6.14 6.97 8.06 9.55
@ 220 - 240 V 24 kW 1.89 2.16 2.45 2.84 3.36 7.16 8.18 9.29 10.74 12.73
TEMPRA 29 @ 208 V 21.6 kW 1.70 1.95 2.21 2.55 3.03 6.44 7.36 8.36 9.67 11.46
@ 220 - 240 V 28.8 kW 2.27 2.59 2.94 3.41 4.04 8.59 9.82 11.15 12.89 15.27
TEMPRA 36 @ 208 V 27 kW 2.13 2.43 2.76 3.19 3.78 8.06 9.21 10.45 12.08 14.32
@ 220 - 240 V 36 kW 2.84 3.24 3.68 4.26 5.04 10.74 12.27 13.93 16.11 19.09
125.6 °F 52 °C
– 2 –
THIS MANUAL MUST BE READ CAREFULLY BEFORE ATTEMPTING TO INSTALL THE TEMPRA
WATER HEATER. IF YOU DO NOT FOLLOW THE SAFETY RULES OR THE INSTRUCTIONS
OUTLINED IN THIS MANUAL, THE UNIT MAY NOT OPERATE PROPERLY AND IT COULD
CAUSE PROPERTY DAMAGE, SERIOUS BODILY INJURY AND/OR DEATH.
STIEBEL ELTRON, INC. WILL NOT BE LIABLE FOR ANY DAMAGES BECAUSE OF FAILURE TO
COMPLY WITH THE INSTALLATION AND OPERATING INSTRUCTIONS OUTLINED IN THIS
MANUAL OR BECAUSE OF IMPROPER USE. IMPROPER USE INCLUDES THE USE OF THIS
APPLIANCE TO HEAT ANY LIQUID OTHER THAN WATER. FAILURE TO COMPLY WITH
THE INSTALLATION AND OPERATING INSTRUCTIONS OR IMPROPER USE VOIDS WARRANTY.
NEVER REMOVE THE UNIT’S COVER UNLESS THE ELECTRICITY IS TURNED OFF.
IF YOU HAVE ANY QUESTIONS REGARDING THE INSTALLATION OR OPERATION OF
THIS WATER HEATER, OR IF YOU NEED AN ADDITIONAL INSTALLATION MANUALS,
PLEASE CALL OUR TECHNICAL SERVICE LINE AT 800-582-8423 (USA AND CANADA ONLY).
IF YOU ARE CALLING FROM OUTSIDE THE U.S. OR CANADA, PLEASE CALL USA 413-247-3380
AND WE WILL REFER YOU TO A QUALIFIED STIEBEL ELTRON SERVICE REPRESENTATIVE IN YOUR
AREA.
Legend to fi gures
1 Temperature adjustment knob
2 Temperature display
3 „Power“ light
4 Hot water connection
5 Cold water connection
6 Wiring block
7 Electronic control unit
8 Safety thermal cut out
9 Heating system
10 Knock-outs for wires
11 Water supply line for faucet installation
12 Sink
13 Cold valve (right)
14 Hot valve (left)
15 Screws and plastic wall anchors
General
The TEMPRA units are designed to supply hot
water for a house, apartment or certain commercial applications. Unlike a conventional
storage type water heater the TEMPRA tankless water heater does not store hot water.
Instead, water is heated instantaneously as it
flows through the unit. The TEMPRA offers
greater energy efficiency than storage type
water heaters due to the absence of stand-by
losses and reduced hot water pipe runs.
The input of heat into the water is controlled
electronically. The TEMPRA will deliver any
water temperature between 86 ºF (30 ºC)
and 125 ºF (52 ºC). Please set the desired
temperature using the knob on the front
cover. The LED displays the temperature
that the unit will produce in °C. Please use
the conversion table on the unit in order to
obtain degree Fahrenheit. The maximum
temperature is electronically limited to 125 °F
(52 °C).
Recommended is a setting of
108 °F (42 °C) to 116 °F (47 °C).
In case the “Power” light is flashing while the
unit operates, the water flow rate exceeds
the heating capacity of the unit. Reduce the
hot water flow rate in order to let the unit
achieve the set point temperature.
In case you have questions regarding the way
you plan to use the TEMPRA, please call our
technical service line at 800-582-8423 (USA
and Canada). For service outside the U.S. and
Canada, please call us at
USA 413-247-3380. You can also e-mail us at
info@stiebel-eltron-usa.com or fax us at USA
413-247-3369.
One TEMPRA can be used for the following
applications.
F
Typical residential installation
F
Typical commercial installation
Mounting the unit
UNIT MUST BE INSTALLED IN A
VERTICAL POSITION WITH THE
WATER FITTINGS POINTING DOWNWARD. DO NOT INSTALL UNIT WHERE
IT WOULD ROUTINELY BE SPLASHED
WITH WATER. ELECTRIC SHOCK MAY
RESULT.
1. Install TEMPRA as close as possible to the
main hot water draw-off points.
2. Install TEMPRA in a frost free area. If frost
may occur, remove unit before freezing
temperatures set in.
3. Leave a minimum of 5“ of clearance on all
sides for servicing.
C
– 6 –
.
D
.
4. Remove the cover
5. Mount unit securely to wall by putting four
screws through mounting holes
Screws and plastic wall anchors for moun-
ting on masonry or wood are provided.
Water connections
1. All plumbing work must comply with national and applicable state and local plumbing
codes.
2. A pressure reducing valve must be installed
if the cold water supply pressure exceeds
150 PSI (10 bar).
3. Make certain that the cold water supply line
has been flushed to remove any scale and
dirt.
4. An isolating valve
of the cold water inlet. This valve allows
the unit to be isolated for maintenance purposes.
5. The cold water connection (inlet) is on the
right side of the unit, and the hot water
connection (outlet) is on the left side of the
unit.
NOTE: EXCESSIVE HEAT FROM
SOLDERING ON COPPER PIPES
NEAR THE TEMPRA MAY CAUSE
DAMAGE.
6. Tankless water heaters such as the TEMPRA
are not required to be equipped with a
Pressure and Temperature Relief Valve
(P&T). If the local inspector will not pass
the installation without a P&T, it should be
installed on the hot water outlet side of the
unit.
7. The TEMPRA is designed for connection
to copper tubing, PEX tubing or a braided
stainless steel hose with a 3/4“ NPT female
tapered thread. If soldering near the unit
is necessary, please direct the flame away
from the housing of the unit in order to
avoid damage.
8. When all plumbing work is completed,
check for leaks and take corrective action
before proceeding.
E
is an integral part