STIEBEL ELTRON TEMPRA 15 B, TEMPRA 20 B, TEMPRA 24 B, TEMPRA 29 B, TEMPRA 36 B Operation And Installation Manual

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OPERATION AND INSTALLATION OPERACIÓN E INSTALACIÓN UTILISATION ET INSTALLATION
TANKLESS ELECTRIC WATER HEATERS | CALENTADORES DE AGUA SIN TANQUE | CHAUFFE-EAU INSTANTANÉS ÉLECTRIQUES
»TEMPRA® 12 B »TEMPRA® 15 B »TEMPRA® 20 B »TEMPRA® 24 B »TEMPRA® 29 B »TEMPRA® 36 B »TEMPRA® 12 PLUS »TEMPRA® 15 PLUS »TEMPRA® 20 PLUS »TEMPRA® 24 PLUS »TEMPRA® 29 PLUS »TEMPRA® 36 PLUS
Made in Germany
Power
Tankless Electric Water Heater
with electronic temperature control
On: unit operating
Off: unit off
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Blinking: maximum power, less than set point temp.
Steady: unit operating
Off: unit off
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Tankless Electric Water Heater
with electronic temperature control
°F °C
The TEMPRA series is tested and certifi ed by WQA against NSF/ANSI 372 for lead free compliance.
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CONTENTS | OPERATION
OPERATION
1. General Information
Read this entire manual. Failure to follow all the guides, instruc­tions and rules could cause personal injury or property damage. Improper installation, adjustment, alteration, service and use of this unit can result in serious injury.
This unit must be installed by a licensed electrician and plumber. The installation must comply with all national, state and local plumbing and electric codes. Proper installation is the responsi­bility of the installer. Failure to comply with the installation and operating instructions or improper use voids the warranty.
Save these instructions for future reference. Installer should leave these instructions with the consumer.
If you have any questions regarding the installation, use or opera­tion of this water heater, or if you need any additional installation manuals, please call our technical service line at 800-582-8423 (USA and Canada only). If you are calling from outside the USA or Canada, please call USA 413-247-3380 and we will refer you to a qualifi ed Stiebel Eltron service representative in your area.
!
This is the safety alert symbol. It is used to alert you to potential personal injury hazard. Obey all safety mes­sages that follow this symbol to avoid possible injury or death.
2. Safety
Observe the following safety information and regulations. Operate the appliance only when fully installed and with all safety
equipment fi tted.
2.1 Intended use
The appliance is intended for heating domestic hot water and can supply several draw-off points.
Any other use beyond that described shall be deemed inappro­priate.
Observation of these instructions is also part of the correct use of this appliance.
2.2 General Information
Read this entire manual. Failure to follow all the guides, instruc­tions and rules could cause personal injury or property damage. Improper installation, adjustment, alteration, service and use of this appliance can result in serious injury.
This appliance must be installed by a licensed electrician and plumber. The installation must comply with all national, state and local plumbing and electric codes. Proper installation is the re­sponsibility of the installer. Failure to comply with the installation and operating instructions or improper use voids the warranty.
Save these instructions for future reference. Installer should leave these instructions with the consumer.
OPERATION
1. General Information _________________________________________2
2. Safety __________________________________________________________2
2.1 Intended use ______________________________________________________ 2
2.2 General Information_____________________________________________ 2
2.3 Safety Precautions _______________________________________________ 3
2.4 Test symbols ______________________________________________________ 3
3. Register your product _______________________________________3
4. General ________________________________________________________3
4.1 General appearance _____________________________________________ 4
4.2 Tempra B units: __________________________________________________ 4
INSTALLATION
5. Installation confi guration ___________________________________5
6. Mounting the unit ____________________________________________5
7. Water connections ___________________________________________6
8. Electrical connection _________________________________________6
8.1 Circuit Layout _____________________________________________________ 6
8.2 Circuit Connection _______________________________________________ 7
8.3 Terminal block ____________________________________________________ 8
9. Initial settings ________________________________________________8
10. Commissioning the water heater ___________________________8
11. Normal maintenance _________________________________________8
12. Troubleshooting ______________________________________________9
13. Technical Data ________________________________________________9
13.1 Tempra B __________________________________________________________ 9
13.2 Tempra Plus ______________________________________________________ 10
13.3 Temperature increase above ambient water temperature _____________________________________________________________________ 11
13.4 Dimensions _______________________________________________________ 12
13.5 Wiring Diagrams ________________________________________________ 13
14. Spare parts _________________________________________________ 14
15. Warranty ____________________________________________________ 16
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ENGLISH
OPERATION
REGISTER YOUR PRODUCT
If you have any questions regarding the installation, use or opera­tion of this water heater, or if you need any additional installation manuals, please call our technical service line at (800)-582-8423.
2.3 Safety Precautions
!
DANGER: Injury Please read and follow these instructions. Failure to follow these instructions could result in serious per­sonal injury or death.
!
Damage to the appliance and the environment
The appliance must be installed by a licensed electrician and plumber. The installation must comply with all na­tional, state and local plumbing and electric codes. Service of the appliance must be performed by qualifi ed service TECHNICIANS.
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DANGER: Electrocution Before proceeding with any installation, adjustment. Alteration, or service of this appliance all circuit breakers and disconnect switches servicing the appli­ance must be turned off. Failure to do so could result in serious personal injury or death.
DANGER: Electrocution Never remove the appliance‘s cover unless the elec­tricity servicing the appliance is turned off. Failure to do so could result in personal injury or death.
DANGER: Electrocution The appliance must be properly grounded. Failure to electrically ground the product could result in serious personal injury or death.
DANGER: Burns Water temperatures over 125°F (52 °C)can cause severe burns instantly or death from scalding. A hot water scalding potential exists if the thermostat on the appliance is set too high. Households with small children, disabled or elderly persons may require that the thermostat be set at 113°F (45 °C) or lower to prevent possible injury from hot water.
WARNING: Injury where children or persons with limited physical, sen­sory or mental capabilities are to be allowed to con­trol this appliance, ensure that this will only happen under supervision or after appropriate instructions by a person responsible for their safety. Children should be supervised to ensure that they never play with the appliance.
2.4 Test symbols
See the type label on the appliance.
3. Register your product
You must register this product within 90 days of pur­chase on our web site in order to activate the standard warranty or to be eligible for the extended warranty. Go to our web site at www.stiebel-eltron-usa.com and click on register your product.
Before beginning the registration process, we suggest that you gather the necessary information which will be as follows:
Type, Example: Tempra 24 Plus (from the label that is on the unit) Number listed after “Nr.” Place of Purchase Purchase Date First & Last Name Email address Physical Address Phone Number Installation Date
IF YOU HAVE ANY QUESTIONS CONCERNING THE REGISTRA­TION PROCESS OR WARRANTY OPTIONS, PLEASE CONTACT STIEBEL ELTRON USA DIRECTLY AT (800)-582-8423.
4. General
!
DANGER: Burns Water temperatures over 125°F (52 °C) can cause severe burns instantly or death from scalding. A hot water scalding potential exists if the thermostat on the appliance is set too high. Households with small children, disabled or elderly persons may require that the thermostat be set at 113°F (45 °C) or lower to prevent possible injury from hot water.
The Tempra B and Tempra Plus units are designed to supply hot water for a house, apartment or certain commercial applications. Unlike a conventional storage type water heater the Tempra tank­less water heater does not store hot water. Instead, water is heated instantaneously as it fl ows through the unit. The Tempra offers greater energy effi ciency than storage type water heaters due to the absence of stand-by losses and reduced hot water pipe runs.
The input of heat into the water is controlled electronically. The Tempra will deliver any water temperature between 86 °F (30 °C) and 140 °F (60 °C). Please set the desired temperature using the knob on the front cover. The Tempra Plus Temperature adjustment knob can be set to: OFF, 86...140 °F (30...60 °C).
The Tempra B has a °F and a °C scale. The output temperature of the Tempra Plus is shown in the digital display in °F or °C units. (°F or °C units can be selected during installation, factory setting: °F). The maximum temperature is electronically limited to 140 °F (60 °C).
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For reasons of appliance effi ciency and durability (scaling), the optimum temperature setting lies between 86 °F (30 °C) and 120 °F (50 °C).
The outlet temperature of the Tempra Plus can be limited (see "Initial settings").
4.1 General appearance
Made in Germany
Power
Tankless Electric Water Heater
with electronic temperature control
On: unit operating
Off: unit off
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Blinking: maximum power, less than set point temp.
Steady: unit operating
Off: unit off
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Tankless Electric Water Heater
with electronic temperature control
°F °C
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2.1
1 Temperature adjustment knob 2 Temperature scale
2.1 Temperature display
3 "Power" light
4.2 Tempra B units:
In case the "Power” LED is fl ashing while the unit operates, the water fl ow rate exceeds the heating capacity of the unit. Reduce the hot water fl ow rate in order to let the unit achieve the set point temperature.
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In case you have questions regarding the way you plan to use the Tempra unit, please call our technical service line at 800-582-8423 (USA and Canada). For service outside the U.S. and Canada, please call us at 413-247-3380. You can also e-mail us at info@stiebel-eltron-usa.com or fax us at 413-247-3369.
OPERATION
GENERAL
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INSTALLATION
5. Installation confi guration
The Tempra can be used for the following applications.
1
Typical residential installation
1
2
Typical commercial installation
1
2
1
6. Mounting the unit
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NOTICE: Unit must be installed in a vertical position with the water fi ttings pointing downward.
WARNING: Do not install unit where it would routinely be splashed with water. Electric shock may result.
CAUTION: Hot water outlet pipes leaving unit can be hot to the touch. Insulation must be used for hot water pipes below 36" due to burn risk to children.
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NOTICE: This unit should not be installed in a location where it may be exposed to freezing temperatures (less than 36 °F). If the unit may be subject to freezing temperatures all water must be drained from the unit. Failure to comply with this instruction voids all war­ranties.
The unit should be located in an area where water leakage from the unit or connections will not result in damage to the area adjacent to the unit. If such a loca­tion cannot be avoided it is recommended that a drain pan be installed under the unit.
CAUTION: Hot water outlet pipes leaving unit can be hot to the touch. Insulation must be used for hot water pipes below 36" due to burn risk to children.
Install Tempra as close as possible to the main hot water draw­off points.
1. Install Tempra in a frost free area. If frost might occur, re­move unit before freezing temperatures set in.
2. Leave a minimum of 5" of clearance on all sides for servicing.
3. Remove the cover screw with a #2 Pozi-drive screwdriver and open the cover .
4. Mount unit securely to wall by putting at least three screws through mounting holes 1
1
2
1
2
3
. Screws and plastic wall
anchors for mounting on masonry or wood are provided.
A
B
C
DE F
G
1
2
1
1
2
3
Dimensions
A ⅜ / 10 mm B 12½ / 318 mm C 1 / 26 mm D ¾ / 19.5 mm E 7½ / 190 mm F 7½ / 190 mm G
3
/
16
 / 5 mm
ENGLISH
INSTALLATION
INSTALLATION CONFIGURATION
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INSTALLATION
WATER CONNECTIONS
7. Water connections
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NOTICE: Excessive heat from soldering on copper pipes near the tempra may cause damage.
The cold water connection to the unit must be discon­nected periodically in order to clean the fi lter screen. It is required to use water connections that are easily detachable such as braided steel fl ex connectors.
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NOTICE: Hard water or water with a high mineral count may damage the unit. Damage to the unit caused by scale or a high mineral count is not covered under the warranty.
1. All plumbing work must comply with national and applicable state and local plumbing codes.
2. A pressure reducing valve must be installed if the cold water supply pressure exceeds 150 PSI (10 bar).
3. Make certain that the cold water supply line has been fl ushed to remove any scale and dirt.
4. The Tempra unit has a built in fi lter screen
1
that should be cleaned from time to time. Clean screen and put the screen and the washer
1
2
back into their original position.
1
2
26_02_02_0877
1
5. The cold water connection (inlet) is on the right side of the unit, and the hot water connection (outlet) is on the left side of the unit.
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NOTICE: Tankless water heaters such as the TEMPRA are not required to be equipped with a pressure and temperature relief valve (P&T). If the local inspector will not pass the installation without a P&T, it should be installed on the hot water outlet side of the unit.
6. The Tempra on the hot side is designed for connection to copper tubing, PEX tubing or a braided stainless steel hose with a 3/4" NPT female tapered thread. The plumbing on the cold water inlet side needs to be such that it can easily be removed to allow access to the inlet fi lter screen. The easiest way to achieve this is to us a stainless steel braided hose connector. If soldering near the unit is necessary, please direct the fl ame away from the housing of the unit in order to avoid damage.
7. When all plumbing work is completed, check for leaks and take corrective action before proceeding.
8. Electrical connection
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WARNING: Before beginning any work on the electric installation, be sure that main breaker panel switch­es are "off" to avoid any danger of electric shock. All mounting and plumbing must be completed before proceeding with electrical hook-up. Where required by local, state or national electrical codes the circuits should be equipped with a "ground fault interrupter".
The unit must be properly grounded in accordance with state and local codes, or in absence of such codes, in accordance with national electric code or the Canadian electric code. Failure to electrically ground the product could result in serious personal injury or death.
The Tempra should be connected to properly grounded dedicated branch circuits of proper voltage rating. Ground must be brought to the "Ground" at the circuit breaker panel.
8.1 Circuit Layout
8.1.1 Tempra 12 B / Tempra 12 Plus
OFF
ON
OFF
ON
26_02_02_0568
CKT 1
Tempra 12 B/Plus: These units can be connected to a single circuit. Use a supply cable protected by a double pole breaker.
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ENGLISH
INSTALLATION
ELECTRICAL CONNECTION
8.1.2 Tempra 15, 20, 24 B / Tempra 15, 20, 24 Plus
OFF
ON
OFF
ON
OFF
ON
OFF
ON
26_02_02_0568
CKT 1
CKT 2
Tempra 15, 20 or 24 B/Plus: These units require two independent circuits. Use two supply cables protected by two separate double pole breakers.
8.1.3 Tempra 29, 36 B / Tempra 29, 36 Plus
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
26_02_02_0568
26_02_02_0881
CKT 1
CKT 2
CKT 3
Tempra 29 or 36 B/Plus These units require three independent circuits. Use three supply cables protected by three separate double pole breakers.
8.2 Circuit Connection
Please refer to the technical data table for the correct wire and circuit breaker size. In all cases, make sure that the unit is properly grounded.
1. Cut the electrical connection cable to length and strip.
15˝ (380mm)
26_02_02_0893
The wire must be fed through the knock-outs located between the hot and cold water connections (See 8.1, “Circuit Layout”, pg. 6). The "live" wires must be connected to the slots on the terminal block marked L1 and L2. The ground wire must be con­nected to slot marked with the ground symbol (See 13.5, “Wiring Diagrams”, pg. 13 ).
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INSTALLATION
INITIAL SETTINGS
8.3 Terminal block
We recommend using stranded wire to connect to the terminal block. Crimp a ferrule over stranded bare wire to ensure a good connection.
Consult the chart below for the recommended torque amounts on the terminal block screws.
Screw Diameter (mm) Torque (N•cm) Torque (lbf•in)
2.8 30-40 2.65-3.54
2.8-3 35-50 3.09-4.42 3-3.2 50-60 4.42-5.31
3.2-3.6 60-80 5.31-7.08
3.6-4.1 90-120 7.96-10. 62
4.1-4.7 120-180 10.62-15.93
4.7-5.3 150-200 13.27-17.7
Using the proper torque specifi cations to secure wire to the wiring block helps to avoid personal loss or property damage.
See 13, “Technical Data”, pg. 9 for information on the proper wire gauge size.
9. Initial settings
Check whether the set value transducer cable is plugged into the slot T
Soll
A1 (Tempra B) or T
Soll
D (Tempra Plus) on the main PCB.
1
2
1
-1 Selection of °F or °C units
- Set jumper on the dial-printed circuit board to °F or °C.
-
1
2
Activate anti-scalding protection function
On the Tempra Plus, an anti-scalding protection function can be activated by two different methods.
1. Limit the outlet temperature to the fi xed temperature of 109°F (43 °C).
- Insert the coding plug into position Tred (reduced temperature).
2. Select a specifi c outlet temperature
- Switch the appliance 'live'.
- Open the casing so that coding plug T
max
/ T
red
becomes
accessible.
- Set the temperature selector to "OFF". The coding plug must be set to T
max
(standard delivery).
- Set coding plug to T
red
; the setting mode will be activated and
the fl ashing display shows the current temperature limit.
- Within the next 30 seconds, you can select the required temperature (display continues to fl ash). The setting mode will terminate after 30 seconds; the programming unit will display "OFF" again.
10. Commissioning the water heater
!
WARNING: Open hot water faucet for a few minutes until water fl ow is continuous and all air is purged from water pipes. The unit’s cover must be installed before the circuit breakers are turned on.
1. Close the cover and fi x it using the screw with the lock washer.
2. Turn on circuit breakers to bring electrical power to the unit.
3. Turn the temperature selector clockwise and anti-clockwise, to calibrate the set value transducer.
4. Adjust the water temperature to the desired level using the knob on the front cover of the unit.
5. Turn on hot water and wait twenty seconds until temperature has stabilized.
6. Check the water temperature with your hand and make sure that it does not feel too hot. Reduce if necessary.
7. Explain to the user how the unit works and familiarize him or her with its use. Advise the user about possible hazards (hot water tempera­ture up to 140 °F / 60 °C). Hand over these instructions, to be kept for future reference.
11. Normal maintenance
!
NOTICE: The Tempra does not contain any parts ser­viceable by the average user. In case of malfunction please contact a licensed plumber or electrician.
Stiebel Eltron Tempra tankless water heaters are designed for a very long service life. Actual life expectancy will vary with water quality and use. The unit itself does not require any regular main­tenance. However, to ensure consistent water fl ow, it is recom­mended to periodically remove scale and dirt that may build up at the aerator of the faucet(s), the fi lter screen in the unit, or in the shower head.
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ENGLISH
INSTALLATION
TROUBLESHOOTING
12. Troubleshooting
Symptom Possible cause Solution
No hot water – circuit breakers off
– safety thermal cut-out tripped – not enough flow rate to activate unit
– turn circuit breakers on – reset safety thermal cut-out – clean filter screen at unit
– clean faucet aerator or shower head Not enough hot water – filter screen clogged – clean filter screen at unit Water not hot enough – water flow rate too high
– voltage too low
– reduce water flow rate until power light on front cover stops blinking
– supply correct voltage to unit
If you are not able to resolve a problem please contact us toll free at 800-582-8423 before removing the unit from the wall. Stiebel Eltron is happy to provide technical assistance. In most instances, we can resolve the problem over the phone.
13. Technical Data
13.1 Tempra B
Tempra 12 B Tempra 15 B Tempra 20 B Tempra 24 B3Tempra 29 B3Tempra 36 B
4
Part number 223420 223421 223422 223424 232885 232886 Electrical details Phase single 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz Voltage 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V Wattage 12 kW 9 kW 14.4 kW 10.8 kW 19.2 kW 14.4 kW 24 kW 18 kW 28.8 kW 21.6 kW 36 kW 27 kW Max. amp. load 1 x 50 A 1 x 44 A 2 x 30 A 2 x 26 A 2 x 40 A 2 x 35 A 2 x 50 A 2 x 44 A 3 x 40 A 3 x 35 A 3 x 50 A 3 x 44 A Number & min. recommended size of circuit breakers
1
(DP) 1 x 50 A 2 x 30 A 2 x 40 A 2 x 35 A 2 x 50 A 3 x 40 A 3 x 35 A 3 x 50 A Power connection 1/N/GRD 2/GRD 2/GRD 2/GRD 3/GRD 3/GRD Min. recommended wire size (copper)
2
1 x 6/2 AWG 2 x 10/2 AWG 2 x 8/2 AWG 2 x 6/2 AWG 3 x 8/2 AWG 3 x 6/2 AWG Connections Water connection 3/4“ NPT Max. cold water temperature 108°F / 42°C Hydraulic data Rated capacity 0.13 gal / 0.5 l 0.26 gal / 1.0 l 0.26 gal / 1.0 l 0.26 gal / 1.0 l 0.39 gal / 1.5 l 0.39 gal / 1.5 l Values ON 1.4 l/min 1.9 l/min 1.9 l/min 1.9 l/min 2.9 l/min 2.9 l/min ON 0.37 GPM 0.5 GPM 0.5 GPM 0.5 GPM 0.77 GPM 0.77 GPM Max. permissible inlet temperature 131°F / 55°C Application limits Max. permissible pressure 150 PSI / 1.0 MPa Test pressure 300 PSI / 2.0 MPa Versions Temperature display digital Cap and back panel sheet steel Colour grey Dimensions Height 14.52 in / 369 mm Width 16.54 in / 420 mm Depth 4.61 in / 117 mm Weights Weight 13.5 lbs / 6.1 kg 16.1 lbs / 7.3 kg 16.1 lbs / 7.3 kg 16.1 lbs / 7.3 kg 19 lbs / 8.6 kg 19 lbs / 8.6 kg
1
This is our recommendation for overcurrent protection sized at 100% of load. Check local codes for compliance if necessary.
2
Copper must be used. Conductors should be sized to maintain a voltage drop of less than 3% under load.
3
Requires a 200 A main service.
4
Requires a 300 A main service.
5
29 B/29 Plus & 36 B/36 Plus may be wired for balanced 3-phase 208 V. 15 B/15 Plus, 20 B/20 Plus, 24 B/24Plus may be wired for unbalanced 3-phase 208 V.
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INSTALLATION
TECHNICAL DATA
13.2 Tempra Plus
Tempra 12 Plus Tempra 15 Plus Tempra 20
Plus
Tempra 24 Plus
3
Tempra 29 Plus
3
Tempra 36 Plus
4
Part number 224196 224197 224198 224199 223425 223426 Electrical details Phase single 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz single5 50/60 Hz Voltage 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V 240 V 208 V Wattage 12 kW 9 kW 14.4 kW 10.8 kW 19.2 kW 14.4 kW 24 kW 18 kW 28.8 kW 21.6 kW 36 kW 27 kW Max. amp. load 1 x 50 A 1 x 44 A 2 x 30 A 2 x 26 A 2 x 40 A 2 x 35 A 2 x 50 A 2 x 44 A 3 x 40 A 3 x 35 A 3 x 50 A 3 x 44 A Number & min. recommended size of circuit breakers
1
(DP) 1 x 50 A 2 x 30 A 2 x 40 A 2 x 35 A 2 x 50 A 3 x 40 A 3 x 35 A 3 x 50 A Power connection 1/N/GRD 2/GRD 2/GRD 2/GRD 3/GRD 3/GRD Min. recommended wire size (copper)
2
1 x 6/2 AWG 2 x 10/2 AWG 2 x 8/2 AWG 2 x 6/2 AWG 3 x 8/2 AWG 3 x 6/2 AWG Connections Water connection 3/4“ NPT Max. cold water temperature 108°F / 42°C Hydraulic data Rated capacity 0.13 gal / 0.5 l 0.26 gal / 1.0 l 0.26 gal / 1.0 l 0.26 gal / 1.0 l 0.39 gal / 1.5 l 0.39 gal / 1.5 l Values ON 1.4 l/min 1.9 l/min 1.9 l/min 1.9 l/min 2.9 l/min 2.9 l/min ON 0.37 GPM 0.5 GPM 0.5 GPM 0.5 GPM 0.77 GPM 0.77 GPM Max. permissible inlet temperature 131°F / 55°C Application limits Max. permissible pressure 150 PSI / 1.0 MPa Test pressure 300 PSI / 2.0 MPa Versions Temperature display digital Cap and back panel sheet steel Colour grey Dimensions Height 14.52 in / 369 mm Width 16.54 in / 420 mm Depth 4.61 in / 117 mm Weights Weight 13.5 lbs / 6.1 kg 16.1 lbs / 7.3 kg 16.1 lbs / 7.3 kg 16.1 lbs / 7.3 kg 19 lbs / 8.6 kg 19 lbs / 8.6 kg
1
This is our recommendation for overcurrent protection sized at 100% of load. Check local codes for compliance if necessary.
2
Copper must be used. Conductors should be sized to maintain a voltage drop of less than 3% under load.
3
Requires a 200 A main service.
4
Requires a 300 A main service.
5
29 B/29 Plus & 36 B/36 Plus may be wired for balanced 3-phase 208V. 15 B/15 Plus, 20 B/20 Plus, 24 B/24Plus may be wired for unbalanced 3-phase 208V.
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ENGLISH
INSTALLATION
TECHNICAL DATA
13.3 Temperature increase above ambient water temperature
Hot water fl ow rate [ GPM ] Hot water fl ow rate [ l/m ]
Hot water outlet temperature 105°F Hot water outlet temperature 40°C
Cold water inlet temp. 39°F 59°F 77°F 95°F 113°F 131°F 4°C 15°C 25°C 35°C 45°C 55°C
Tempra 12 B / Tempra 12 Plus
9 kW @ 208 V 0.95 1.36 2.27 6.61 - - 3.58 5.16 8.59 25.00 - ­ 12 kW @ 220-240 V 1.26 1.82 3.03 6.61 - - 4.77 6.87 11.46 25.00 - ­Tempra 15 B / Tempra 15 Plus
10.8 kW @ 208 V 1.14 1.63 2.72 6.61 - - 4.30 6.19 10.31 25.00 - -
14.4 kW @ 220-240 V 1.51 2.18 3.63 6.61 - - 5.73 8.25 13.75 25.00 - ­Tempra 20 B / Tempra 20 Plus
14.4 kW @ 208 V 1.51 2.18 3.63 6.61 - - 5.73 8.25 13.75 25.00 - -
19.2 kW @ 220-240 V 2.02 2.91 4.84 6.61 - - 7. 64 11.00 18.33 25.00 - ­Tempra 24 B / Tempra 24 Plus
18 kW @ 208 V 1.89 2.72 4.54 6.61 - - 7. 16 10.31 17.18 25.00 - ­ 24 kW @ 220-240 V 2.52 3.63 6.05 6.61 - - 9.55 13.75 22.91 25.00 - ­Tempra 29 B / Tempra 29 Plus
21.6 kW @ 208 V 2.27 3.27 5.45 6.61 - - 8.59 12.37 20.62 25.00 - -
28.8 kW @ 220-240 V 3.03 4.36 6.61 6.61 - - 11.46 16.50 25.00 25.00 - ­Tempra 36 B / Tempra 36 Plus
27 kW @ 208 V 2.84 4.09 6.61 6.61 - - 10.74 15.47 25.00 25.00 - ­ 36 kW @ 220-240 V 3.78 5.45 6.61 6.61 - - 14.32 20.62 25.00 25.00 - -
Hot water fl ow rate [ GPM ] Hot water fl ow rate [ l/m ]
Hot water outlet temperature 113°F Hot water outlet temperature 45°C
Cold water inlet temp. 39°F 59°F 77°F 95°F 113°F 131°F 4°C 15°C 25°C 35°C 45°C 55°C
Tempra 12 B / Tempra 12 Plus
9 kW @ 208 V 0.83 1.14 1.70 3.41 6.61 - 3.14 4.30 6.44 12.89 25.00 ­ 12 kW @ 220-240 V 1.11 1.51 2.27 4.54 6.61 - 4.19 5.73 8.59 17.18 25.00 ­Tempra 15 B / Tempra 15 Plus
10.8 kW @ 208 V 1.00 1.36 2.04 4.09 6.61 - 3.77 5.16 7.7 3 15.47 25.00 -
14.4 kW @ 220-240 V 1.33 1.82 2.72 5.45 6.61 - 5.03 6.87 10.31 20.62 25.00 ­Tempra 20 B / Tempra 20 Plus
14.4 kW @ 208 V 1.33 1.82 2.72 5.45 6.61 - 5.03 6.87 10.31 20.62 25.00 -
19.2 kW @ 220-240 V 1.77 2.45 3.63 6.61 6.61 - 6.71 9.16 13.75 25.00 25.00 ­Tempra 24 B / Tempra 24 Plus
18 kW @ 208 V 1.66 2.27 3.41 6.61 6.61 - 6.29 8.59 12.89 25.00 25.00 ­ 24 kW @ 220-240 V 2.21 3.03 4.54 6.61 6.61 - 8.38 11.46 17.18 25.00 25.00 ­Tempra 29 B / Tempra 29 Plus
21.6 kW @ 208 V 1.99 2.72 4.09 6.61 6.61 - 7. 54 10.31 15.47 25.00 25.00 -
28.8 kW @ 220-240 V 2.66 3.63 5.45 6.61 6.61 - 10.06 13.75 20.62 25.00 25.00 ­Tempra 36 B / Tempra 36 Plus
27 kW @ 208 V 2.49 3.41 5.11 6.61 6.61 - 9.43 12.89 19.33 25.00 25.00 ­ 36 kW @ 220-240 V 3.32 4.54 6.61 6.61 6.61 - 12.57 17.18 25.00 25.00 25.00 -
Hot water fl ow rate [ GPM ] Hot water fl ow rate [ l/m ]
Hot water outlet temperature 140°F Hot water outlet temperature 60°C
Cold water inlet temp. 39°F 59°F 77°F 95°F 113°F 131°F 4°C 15°C 25°C 35°C 45°C 55°C
Tempra 12 B / Tempra 12 Plus
9 kW @ 208 V 0.61 0.76 0.97 1.36 2.27 6.61 2.30 2.86 3.68 5.16 8.59 25.00 12 kW @ 220-240 V 0.81 1.01 1.30 1.82 3.03 6.61 3.07 3.82 4.91 6.87 11.46 25.00 Tempra 15 B / Tempra 15 Plus
10.8 kW @ 208 V 0.73 0.91 1.17 1.63 2.72 6.61 2.76 3.44 4.42 6.19 10.31 25.00
14.4 kW @ 220-240 V 0.97 1.21 1.56 2.18 3.63 6.61 3.68 4.58 5.89 8.25 13.75 25.00 Tempra 20 B / Tempra 20 Plus
14.4 kW @ 208 V 0.97 1.21 1.56 2.18 3.63 6.61 3.68 4.58 5.89 8.25 13.75 25.00
19.2 kW @ 220-240 V 1.30 1.61 2.08 2.91 4.84 6.61 4.91 6.11 7.86 11.00 18.33 25.00 Tempra 24 B / Tempra 24 Plus
18 kW @ 208 V 1.22 1.51 1.95 2.72 4.54 6.61 4.60 5.73 7. 36 10.31 17.18 25.00 24 kW @ 220-240 V 1.62 2.02 2.59 3.63 6.05 6.61 6.14 7.64 9.82 13.75 22.91 25.00 Tempra 29 B / Tempra 29 Plus
21.6 kW @ 208 V 1.46 1.82 2.33 3.27 5.45 6.61 5.52 6.87 8.84 12.37 20.62 25.00
28.8 kW @ 220-240 V 1.95 2.42 3.11 4.36 6.61 6.61 7. 36 9.16 11.78 16.50 25.00 25.00 Tempra 36 B / Tempra 36 Plus
27 kW @ 208 V 1.82 2.27 2.92 4.09 6.61 6.61 6.90 8.59 11.05 15.47 25.00 25.00 36 kW @ 220-240 V 2.43 3.03 3.89 5.45 6.61 6.61 9.21 11.46 14.73 20.62 25.00 25.00
12 | TEMPRA & TEMPRA PLUS WWW.STIEBEL-ELTRON-USA.COM
INSTALLATION
TECHNICAL DATA
13.4 Dimensions
Tempra B / Tempra Plus
85/
8
˝
(220 mm)
2
9
/
16
˝
(65 mm)
16
5
/
8
˝
(420 mm)
4˝ (102 mm)
14
1
/
2
˝
(369 mm)
11
/
16
˝
(17.5 mm)
45/
8
˝
(117 mm)
Tempra B Tempra Plus
WWW.STIEBEL-ELTRON-USA.COM TEMPRA & TEMPRA PLUS | 13
ENGLISH
INSTALLATION
TECHNICAL DATA
13.5 Wiring Diagrams
13.5.1 Tempra 12 B / Tempra 12 Plus
CKT 1
642
531
6 11/12 5 4 9/10 3 2 7/8 1 13
6
4
2
5
3
1
14 15
D0000039679
13.5.2 Tempra 15, 20 B / Tempra 15,20 Plus
CKT 1
CKT 2
42
51
42
51
6 11/12 5 4 9/10 3 2 7/8 1 13
4
2
5
1
14 15
D0000039678
13.5.3 Tempra 24 B / Tempra 24 Plus
CKT 1
CKT 2
642
531
642
531
6 11/12 5 4 9/10 3 2 7/8 1 13
6
4
2
5
3
1
14 15
D0000039677
13.5.4 Tempra 29 B / Tempra 29 Plus
CKT 1
CKT 2
CKT 3
42
51
42
51
42
51
6 11/12 5 4 9/10 3 2 7/8 1 13
4
2
5
1
14 15
D0000039676
13.5.5 Tempra 36 B / Tempra 36 Plus
CKT 1
CKT 2
CKT 3
642
531
642
531
642
531
6
4
2
5
3
1
6 11/12 5 4 9/10 3 2 7/8 1 13
14 15
D0000039675
14 | TEMPRA & TEMPRA PLUS WWW.STIEBEL-ELTRON-USA.COM
INSTALLATION
SPARE PARTS
14. Spare parts
Spare par t No.
1 2 3 4 5 6 7
Housing
Temp. control knob Wiring block Heating system Safety thermal
cut out
Electronic control device
Flow sensor
Tempra 12 B 286356 254307 279998 286360 286369 286366 286461 Tempra 15 B 286356 254307 279997 286361 286369 286844 286461 Tempra 20 B 286356 254307 279997 286362 286369 286844 286461 Tempra 24 B 286356 254307 279997 286364 286369 286367 286461 Tempra 29 B 286356 254307 279996 286373 286369 296888 286461 Tempra 36 B 286356 254307 279996 286374 286369 296889 286461 Tempra 12 Plus 286370 254307 279998 286360 286369 286375 286461 Tempra 15 Plus 286370 254307 279997 286361 286369 286845 286461 Tempra 20 Plus 286370 254307 279997 286362 286369 286845 286461 Tempra 24 Plus 286370 254307 279997 286364 286369 286376 286461 Tempra 29 Plus 286370 254307 279996 286373 286369 286378 286461 Tempra 36 Plus 286370 254307 279996 286374 286369 286379 286461
Spare par t No.
8 9 10 11 12 13 14
Plumbing con­nection 3/4"
Advanced Flow Control
Elec tronic temp. control
Jumpers Temperature
sensor
Filter screen Set point case
Tempra 12 B 278698 --- 286359 --- 280677 056755 280730 Tempra 15 B 278698 --- 286359 --- 280677 056755 280730 Tempra 20 B 278698 --- 286359 --- 280677 056755 280730 Tempra 24 B 278698 --- 286359 --- 280677 056755 280730 Tempra 29 B 278698 --- 286359 --- 280677 056755 280730 Tempra 36 B 278698 --- 286359 --- 280677 056755 280730 Tempra 12 Plus 278698 220502 286372 283455 280677 056755 280730 Tempra 15 Plus 278698 220502 286372 283455 280677 056755 280730 Tempra 20 Plus 278698 220502 286372 283455 280677 056755 280730 Tempra 24 Plus 278698 220502 286372 283455 280677 056755 280730 Tempra 29 Plus 278698 220502 286372 283455 280677 056755 280730 Tempra 36 Plus 278698 220502 286372 283455 280677 056755 280730
WWW.STIEBEL-ELTRON-USA.COM TEMPRA & TEMPRA PLUS | 15
ENGLISH
INSTALLATION
SPARE PARTS
Spare par t No.
15 16 17
Inlet pipe elbow Valve assembly Axis connection
Tempra 12 B 278695 --- 254312 Tempra 15 B 278695 --- 254312 Tempra 20 B 278695 --- 254312 Tempra 24 B 278695 --- 254312 Tempra 29 B 278695 --- 254312 Tempra 36 B 278695 --- 254312 Tempra 12 Plus --- 280622 254312 Tempra 15 Plus --- 280622 254312 Tempra 20 Plus --- 280622 254312 Tempra 24 Plus --- 280622 254312 Tempra 29 Plus --- 280622 254312 Tempra 36 Plus --- 280622 254312
Tempra B
i
Tempra Plus
Tempra B
Tempra Plus
5
12
7
9
15
13
2
3
6
10
11
4
Te
ra B
Tempra
lu
s
1
0
1
16
14
17
8
26_02_02_0977
8
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