MC850 Operation Manual
1 Important safety instructions
1. Please read carefully prior to product installation or operation.
2. Read these instructions.
3. Keep these instructions.
4. Heed all warnings.
5. Follow all instructions.
6. Do not use this apparatus near water.
7. Clean only with dry cloth.
8. Do not block any ventilation openings. Install in accordance with manufacturer’s instructions.
9. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
10. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade and/or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
11. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point they exit from the apparatus.
12. Only use attachments/accessories specified by the manufacturer.
13. Use only with the cart, stand, tripod, bracket, or table provided by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate properly, or has been dropped.
2 Approvals
This equipment has been tested and found to be compliant with the limits for Class A Digital device
pursuant to part 15 of the FCC rules.
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Voltage
Line plug (according to standard)
110-125 V (US)
UL817 and CSA C22.2 no 42.
220-230 V (EUROPE)
CEE 7 page VII, SR section 107-2-D1/IEC
83 page C4
240 V (UK)
BS 1363 of 1984. Specification for 13 A
unswitched socket outlets.
This equipment has been tested to UL 60065 and is listed with that agency
3 Warnings
3.1 Explanation of Warning Symbols
3.1.1 Lightning Bolt
The lightning bolt within arrowhead symbol, within an equilateral triangle, is intended to alert the user to
the presence of un-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electrical shock to person.
3.1.2 Exclamation Point
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instruction in the literature accompanying the appliance.
3.2 Warnings
WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS AMPLIFIER TO
RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO
NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Please refer to the following table for AC Line plug information.
fused plugs and switched and
3.3 User Responsibility
3.3.1 Mains Connection Grounding
Your amplifier must be connected to a grounded outlet. Do not defeat the safety purpose of the polarized
or grounding-type plug.
3.3.2 Speaker Output Hazard
Power amplifiers are capable of producing hazardous output voltages, especially constant voltage
amplifiers. To avoid electrical shock, do not touch any exposed speaker wiring while the amplifier
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is operating. External wiring connected to the speaker terminals shall be installed by a qualified
person. Do not connect or disconnect speaker wires while the mains power is on. Do not connect
speaker wires together or to ground as this may result in permanent damage to your amplifier.
3.3.3 Radio Interference
This product has been tested and complies with the EMC directive, and with FCC part 15 Class A. If
this product is not used in accordance with these operating instructions, it may cause interference
with to other equipment, such as radio and television receivers.
3.3.4 Speaker Damage
Loudspeakers may be damaged or destroyed if overpowered. Always check the loudspeaker’s
continuous and peak power ratings to prevent such an occurrence. Do not rely solely on the
amplifier’s volume control to reduce output power to a level safe for the loudspeakers.
3.3.5 Maintenance
Clean regularly with a soft cloth to remove dust and debris. Also check that vent holes and slots
are not covered and that there is adequate ventilation for convection cooling.
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4 Table of Contents
1 Important safety instructions ..................................................................................................................... 1
2 Approvals .................................................................................................................................................... 1
3 Warnings ..................................................................................................................................................... 2
3.1 Explanation of Warning Symbols .................................................................................................. 2
3.1.1 Lightning Bolt ........................................................................................................................ 2
3.1.2 Exclamation Point ................................................................................................................. 2
3.2 Warnings ....................................................................................................................................... 2
3.3 User Responsibility ....................................................................................................................... 2
3.3.1 Mains Connection Grounding ............................................................................................... 2
3.3.2 Speaker Output Hazard ........................................................................................................ 2
3.3.3 Radio Interference ................................................................................................................ 3
3.3.4 Speaker Damage ................................................................................................................... 3
3.3.5 Maintenance ......................................................................................................................... 3
4 Table of Contents ....................................................................................................................................... 4
5 Welcome ..................................................................................................................................................... 6
5.1 Features ........................................................................................................................................ 6
5.2 Unpacking and Visual Inspection .................................................................................................. 6
5.3 Installation and Setup ................................................................................................................... 6
5.3.1 Rack Mounting ...................................................................................................................... 6
5.3.2 Cooling and Ventilation ........................................................................................................ 6
5.3.3 Operating Voltage ................................................................................................................. 7
6 Rear Panel ................................................................................................................................................... 8
6.1 Operation ...................................................................................................................................... 9
6.1.1 Dante™ Audio ....................................................................................................................... 9
6.1.2 RS-232 Control ...................................................................................................................... 9
6.1.3 Speaker Connections .......................................................................................................... 10
7 MC850 Configuration and Status Application .......................................................................................... 12
7.1 MC850 System Status Screen ..................................................................................................... 12
7.1.1 Program Drop-down Menu ................................................................................................ 12
7.1.2 System Drop-down Menu ................................................................................................... 12
7.2 MC850 Device Status Screen ...................................................................................................... 13
7.2.1 Status Tab ........................................................................................................................... 13
7.2.2 Setup Tab ............................................................................................................................ 15
7.2.3 Event Log Tab ...................................................................................................................... 17
7.2.4 Load Test Tab ...................................................................................................................... 17
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8 Specifications ............................................................................................................................................ 19
9 Troubleshooting ....................................................................................................................................... 20
10 Warranty Information .............................................................................................................................. 21
10.1 Warranty Summary .................................................................................................................... 21
10.2 Eligibility Requirements .............................................................................................................. 21
10.3 Non-warranty Repairs................................................................................................................. 21
11 Return Procedure ..................................................................................................................................... 22
11.1 Shipment Instructions ................................................................................................................ 22
11.2 Packaging Instructions ................................................................................................................ 22
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Operating Mode
Power consumption
(W)
Power dissipated
(W)
Energy dissipated
(BTU/hr)
Standby (non-operational)
4.1
4.1
14
Idle (operational, no input signals)
28
28
96
1/8 rated audio power
103
53
181
50W/channel audio power
585
185
631
5 Welcome
Congratulations on the purchase of your new Stewart Audio MC850 Multi-channel audio amplifier. This
amplifier has been designed and built to provide you with years of high-quality audio performance and
trouble-free operation. If after reading this operation manual you have questions concerning amplifier
installation and operation, please contact your Authorized Stewart dealer, or you may contact us directly
using the contact information provided on the back of this guide.
5.1 Features
The MC850 amplifiers offer 8 channels of audio with nominally 50W output power per channel.
The output power can be allocated up to a maximum of 125W (low impedance) or 100W (constant
voltage) per channel as long as the 200W/ 4 channel limit is not exceeded. (See Section 7.2.2.6 for
more information.) These network-enabled models employ the Dante™ audio transport protocol
to deliver low latency audio over category 5e/6 cables via a 100/1000BaseT network. The low
impedance model (LZ) operate into 4Ω or 8Ω loudspeakers, while the constant voltage or high
impedance model (CV) are designed to be used with one or more high impedance loudspeakers
per channel. The mixed impedance model (MXZ) operates into 6 channels of high impedance
loudspeakers and 2 channels of 4Ω or 8Ω loudspeakers. All models offer control and status via the
Ethernet control port using Stewart Audio’s Multichannel Amplifier Control and Status application.
Output level control is also available over an RS-232 interface for legacy controllers.
5.2 Unpacking and Visual Inspection
Every Stewart Audio product is carefully tested and inspected before leaving the factory and
should arrive in perfect condition. If any damage is discovered, please notify the shipping carrier
immediately. Save the packing materials for the carrier’s inspection and for any future shipping.
5.3 Installation and Setup
5.3.1 Rack Mounting
The MC850 is designed for rack mounting in a standard 19” rack using the rack mount brackets
supplied with the amplifier. The CV and MXZ models weigh in excess of 10 pounds (4.5kg). While
the design places the center of mass of these amplifiers near the front panel, it is strongly advised
that the rear of the enclosure be supported using the #6-32 tpi threaded nut in the center of the
back panel.
5.3.2 Cooling and Ventilation
Ensure that there is sufficient open space around the amplifier to allow for free air flow. The
MC850 contains no fans and thus relies on convection cooling. Do not block the ventilation holes
or slots. Use the following chart to determine cooling requirements for your application.
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Power consumption and energy dissipated
5.3.3 Operating Voltage
The MC850 uses an integral universal power supply that operates on AC mains from 100-240V at
50 or 60 Hz. The power receptacle on the rear panel accepts IEC-60320-C13 power cords. The
MC850 has no power switch. The amplifier will turn on automatically when AC power is
connected to the device.
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③
①
②
④
⑤
⑥ ⑦ ⑧
⑨
⑩
6 Rear Panel
1. AC line input – Connect the included IEC power cable.
2. Network audio connectors – Connect one end of a Cat 5e or Cat 6 cable to primary port, and
the other to the 100/1000BaseT switch carrying audio traffic. By default, the two port jack is
configured as a switch, so the other (secondary) jack may be used to “daisy-chain” other
network components. These ports can be configured in Dante Controller as redundant audio
ports, in which case each port should be connected to a switch on a separate audio network.
3. Control and status connector – Connect one end of a Cat5e or Cat 6 cable to this port, and the
other to an Ethernet switch for network control and status. This port can be on the same
network as the audio traffic or on a separate network. Further, if a redundant audio network
is not required, and if the control port can be on the same subnet mask as the audio data, the
two-port audio Ethernet jacks can be configured (via Dante Controller) in switch mode and the
control port can be daisy-chained from the unused audio port. The PC running Stewart Audio’s
MC850 Control and Status application must be on the same network as the control port.
4. Fault indicator – This red LED illuminates in the presence of a fault. A steady LED indicates that
the internal temperature of the device is reaching an unsafe level. A flashing LED indicates that
the amplifier has reached an unsafe internal temperature level and has shut down for
protection. The LED will remain flashing until a safe operating temperature is attained. At that
time, the amplifier will automatically restart. If this condition persists, reassess airflow and
cooling conditions.
5. Power LED – This green LED illuminates whenever AC power is applied. A steady LED indicates
normal operation, while a flashing LED indicates that the amplifier has reached an unsafe
internal temperature and is in a cool down phase.
6. Signal LEDs – The green LED associated with that channel will illuminate when the input signal
level for that channel is greater than -60dBV. There is an approximately 0.5 second hysteresis
at the -60dBV level to prevent excessive flashing.
7. 70/100V Switch (Constant Voltage and Mixed models only) – Select the desired output
voltage (70.7V or 100V) by sliding the switch to the appropriate position in order to meet the
requirements of the country of sale. Note that a change in the desired output voltage will only
take effect after the amplifier is power cycled. This is intended as a safety feature.
8. RS-232 connector – Connect to a standard RS-232 controller using the 3.5mm Euro-style
terminal blocks provided. For RS-232 codes, see Section 6.1.3.
9. Contact Mute – Dry contact closure to mute all amplifier outputs.
10. Speaker outputs – Connect loudspeakers using the 5mm Euro-style terminal blocks provided.
Use 4Ω or 8Ω speakers for low impedance models (–LZ) and the two low impedance outputs (7
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and 8) on the mixed impedance models (–MXZ). Use high impedance speakers for the
constant voltage models (–CV) and the six constant voltage outputs (1-6) of the mixed
impedance models (–MXZ). Observe proper polarity to avoid low frequency cancellation loss.
The sum of the tapped wattage for all speakers connected to a single output should not
exceed 100W
RMS
.
The total tapped wattage for all speakers connected to outputs 1-4 should not exceed
200W
exceed 200W
. The total tapped power for all speakers connected to outputs 5-8 should not
RMS
.
RMS
In normal operation, the DC voltage on the speaker output connectors is approximately
24VDC. Do not connect any speaker output to ground or to the amplifier chassis. Do not
connect speakers across speaker outputs. (Bridge mode is not supported.)
6.1 Operation
6.1.1 Dante™ Audio
MC850 amplifiers utilize Audinate’s Dante™ multi-channel digital media networking technology,
with near-zero latency and synchronization. Routing audio signals from Dante-enabled
transmitters to Dante-enabled receivers is accomplished via the Dante Controller Software
available from Audinate’s web site. Please visit their web site for detailed information regarding
this technology, system and network configuration, troubleshooting, and other support. Note that
the MC850 Series amplifier supports the AES67 standard. To enable the AES67 mode, click on the
AES67 Config tab in the Device View in Dante Controller.
6.1.2 RS-232 Control
An RS–232 port (settings: 9600 baud; 8 n 1) allows remote control of selected amplifier functions.
The RS-232 commands are defined in the following table. Each command string consists of 4 bytes
(except the SET ATTENUATION LEVEL command, which has 5 bytes), all transmitted in hex values.
Each command string starts with the start transmit code byte,0x02, and ends with the end
transmit code 0x03.
Note that the MC850 is a DCE device, that is, the transmit pin from the RS-232 controller should
connect to the transmit pin of the MC850, and similarly for the receive connection.
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Command Name and Description
Hex Command
Response
DECREASE ATTENUATION BY 3dB
INCREASE ATTENUATION BY 3dB
DECREASE ATTENUATION BY 1dB
INCREASE ATTENUATION BY 1dB
SET ATTENUATION LEVEL
MUTE TOGGLE
MUTE ON
MUTE OFF
GET ATTENUATION
GET MUTE
Increases the signal level by 3dB on CHAN1
Lowers the signal level by 3dB on CHAN1
Increases the signal level by 1dB on CHAN1
Lowers the signal level by 1dB on CHAN1
Sets the attenuation to VALUE3 (in dB) on
1
CHAN
Toggles mute for CHAN1
Mutes CHAN1
Un-mutes CHAN1
Return CHAN1 attenuation level in dB
0x02 0x01 CHAN
0x02 0x02 CHAN
0x02 0x03 CHAN
0x02 0x04 CHAN
0x02 0x05 VALUE
0x03
0x02 0x6 CHAN
0x02 0x7 CHAN
0x02 0x8 CHAN
1
1
1
0x02 0x09 CHAN
1
0x03 0x02 0x01 CHAN1 LEVEL2 0x03
1
0x03 0x02 0x02 CHAN1 LEVEL2 0x03
1
0x03 0x02 0x03 CHAN1 LEVEL2 0x03
1
0x03 0x02 0x04 CHAN1 LEVEL2 0x03
3
CHAN1
0x02 0x05 CHAN
1
LEVEL2 0x03
0x03 0x02 0x06 CHAN1 STATE4 0x03
0x03 0x02 0x07 CHAN1 STATE4 0x03
0x03 0x02 0x08 CHAN1 STATE4 0x03
1
0x03 0x02 0x09 CHAN1 LEVEL2 0x03
1
0x03 0x02 0x0A CHAN1 STATE4 0x03
Return the mute status of CHAN1
1
CHAN selects the channel affected as follows:
0x02 0x0A CHAN
0x00 = All channels
0x01 = Channel 1
0x02 = Channel 2, etc.
2
LEVEL is the attenuation in decibels (dB), expressed as a hexadecimal (0x00 . . . 0x50)
3
VALUE is the desired attenuation in decibels (dB), expressed as a hexadecimal (0x00 . . . 0x50)
4
STATE is in the mute status where 0x00 is un-muted; 0x01 is muted
Note that the RS-232 level (attenuation) is in addition to the individual channel level and master level. If,
for example, the individual channel level is set at 12 dB and the master level is set at 8 dB, then a 7 dB RS232 level will result in 27 dB of attenuation relative to full power. Also, the individual channel mute button
and the RS-232 command will mute the channel. Both need to be “unmuted” to restore output to the
loudspeaker. RS-232 settings are retained even if power is removed from and restored to the device.
6.1.3 Speaker Connections
6.1.3.1 Channel-by-Channel Power Allocation (All Models)
Stewart Audio has incorporated channel-by-channel power allocation into the MC850 amplifiers to
further enhance deployment flexibility. Each output can be configured to deliver up to 100W
maximum audio power, with the limitation that the total audio power from outputs 1-4 cannot
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Distance
Wire Gauge
Up to 25 ft.
16 AWG
26-40 ft.
14 AWG
41-60 ft.
12 AWG
Distance
Wire Gauge
Up to 500ft
22 AWG
500-1000 ft.
20 AWG
Over 1000ft
18 AWG
exceed 200W, and the total audio power from outputs 5-8 cannot exceed 200W.
6.1.3.2 Low Impedance Models (and Low Impedance Outputs on MXZ Model)
Stewart Audio recommends using high-quality, heavy-gauge speaker wire and connectors to send
the output signal of your amplifier to the speakers. Use the following table as a guideline when
selecting your wire gauge.
Speaker leads connect by means of removable terminal block connectors supplied with the unit.
Strip speaker leads 1/4” and insert into connector observing proper polarity. With a small, flatblade screwdriver, tighten the screw until the leads are held securely in place. Inspect for possible
shorts or broken wires.
6.1.3.3 Constant Voltage (High Impedance) Models (and High Impedance Outputs on MXZ Model)
Constant voltage amplifiers are designed to facilitate paralleling a number of high impedance
speakers on a single output (channel). Ideally the output signal level is set to deliver nominally
70.7V
RMS
(100V
in Europe) at the output terminals. The output voltage is selected by positioning
RMS
the 70/100V switch on the rear of the device to the appropriate position. Each speaker
transformer is then appropriately tapped to deliver the required volume level for that speaker.
Make certain that the total tapped power from all speakers connected to an output channel does
not exceed the rated power of that channel. A good rule of thumb is to load the channel no more
than 75-80% of rated power.
Care should be used when working around the speaker terminals. Though not officially recognized
as a shock hazard in the UL 60065 Safety Requirements, touching these terminals can be quite
unpleasant and should be avoided.
Because the current flow in constant voltage systems and speakers is much lower than in 4/8Ω
systems, higher gauge (thinner diameter) wire can be used. Please refer to the following table to
choose the appropriate wire gauge for your installation.
Speaker leads connect by means of removable terminal block connectors supplied with the unit.
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Strip speaker leads 1/4” and insert into connector observing proper polarity. With a small, flatblade screwdriver, tighten the screw until the leads are held securely in place. Inspect for possible
shorts or broken wires.
NOTE: Class 2 wiring must be used on the speaker terminals to comply with UL
requirements.
CAUTION: Do not connect either speaker terminal to ground. This will cause a short
circuit which may damage the amplifier, speaker, or both. Similarly, do not connect any
speaker terminal to ground.
CAUTION: The speaker terminals represent a shock hazard as they carry 70.7V and 100V
when driven with an audio signal. Disconnect the amplifier from the AC power source
when working on these terminals.
7 MC850 Configuration and Status Application
The MC850 Configuration and Status application allows the user to set various amplifier
parameters, and receive amplifier status information via a network connection. This application is
available for Windows operating systems from Stewart Audio’s web site.
7.1 MC850 System Status Screen
When the MC850 Configuration and Status
Application is launched, the application
automatically discovers all MC850 devices on the
network and populates the System Status screen.
Selecting the Program and System drop down
menus provide options described below. The
refresh button causes the application to poll and
recreate a list of all MC850 devices on the
network. This list includes the IP address of the
control port (note that the control port may be either on the Dante audio network, or on a separate
network), MAC address, host name, device name, model, and firmware version of the device. To connect
to a specific device, double-click anywhere along the row describing that device.
7.1.1 Program Drop-down Menu
There are two selections on the Program drop-down menu. The About
option provides the version information for the application. The Exit
option exits the application.
7.1.2 System Drop-down Menu
There are four options on the System drop-down menu. The Select
option allows the user to select all or none of the connected devices
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for subsequent operation (change mute status, change run/standby status, and update firmware on
selected devices). If the intent is to change the status of just some of the connected devices, the status box
may be checked for each individual device.
The Mute option mutes or unmutes all selected
devices. The Standby option changes the run/standby
status of all selected amplifiers.
The Update Firmware on Selected Devices option
sequentially updates all selected devices. To update firmware, first download the new firmware version
from the Stewart Audio web site (Stewart Audio MC850 Firmware Update Site
location on your PC. Then select the devices you wish to update and select the Update Firmware on
Selected Devices option on the system screen drop-down menu. A window will open for you to select the
new firmware hex file. Navigate to the storage location, select the file, and click open.
) and save it to a known
7.2 MC850 Device Status Screen
There are four tabs associated with device status: Status, Setup, Event Log, and Load Test. Click on the
desired tab to move to that screen.
7.2.1 Status Tab
7.2.1.1 VU Meters and Signal Indicators
The Status tab displays VU meters at the top. These may be set to monitor either the input signal level or
the output signal level of all channels by moving the switch to the left of the meters. Just below the meters
are 8 green lights. These mirror the LEDs on the amplifiers and illuminate when an audio signal is present
on that channel.
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7.2.1.2 Trim Level Sliders and Level Entry
Below the VU meters and lights are 9 sliders. These trim the level of each channel. There is also a master
slider that trims all channels simultaneously. The master trim and individual channel trims are additive.
These may be set by either moving the slider with the mouse, entering the level in the box below the slider,
or by using the up/down arrows on the right side of each level box. The level can be adjusted in 0.5 dB
steps.
7.2.1.3 RS-232 Settings
The MC850 Series of amplifiers are also equipped with an RS-232 port for volume control and status. The
RS-232 levels for each channel and the master level set by the RS-232 controller are indicated at the bottom
of the Status Tab page. The Reset RS232 button resets all levels to 0dB. This is provided in the event the
RS-232 controller has failed or gotten out of sync with the amplifier.
7.2.1.4 External Mute LED
This LED indicates the status of the external dry contact mute terminal. When illuminated, the amplifier is
muted.
7.2.1.5 Run/Standby, Identify, and Connection Buttons
On the upper right side of the Status tab there is a Run/Standby button. The text in the button indicates
the amplifier status, and the strip at the bottom appears dark green when in the Standby mode and bright
green when in the Run mode. The Standby mode is recommended when the amplifier will not be delivering
an audio program for extended periods of time. The total power draw in Standby mode is just over 4W (as
compared with 28W in idle mode). There is less than a half second time lag for the amplifier to emerge
from Standby mode. Note that the power to the Dante device remains on during Standby so the amplifier
never drops off the Dante network.
Just below the Run/Standby button is the Identify button. When this button is pressed, the signal present
LEDs on the amplifier will flash for several seconds, providing a visual indicator of the device currently being
controlled and monitored by the application.
To the right of the Run/Standby button is a light that indicates whether the application is connected to or
disconnected from the device.
7.2.1.6 Firmware Version, Device Name, and Fault Indicator
Also to the right of the VU meters is a Connection button which is bright green when the control program is
connected to the amplifier (and dark green when disconnected). Below that the device’s firmware version,
device name (see Setup Tab Section 7.2.2
for details), and model.
7.2.1.7 Channel Status Indicators and Temperature Gauges
To the right of the trim sliders are four Channel Status boxes that illuminate to indicate the amplifier status.
The MC850 actually uses four separate amplifiers, each in BTL mode to provide power to the eight speaker
loads. The status of each amplifier is displayed in the box beside its associated channels. There are five
possible conditions for each amplifier: Normal, Standby, Disabled, Over temperature, and Over current.
When the amplifier is operating normally, the box will appear green. When the amplifier is in Standby, the
box will appear orange. When the amplifier is disabled (the PWM switching has been stopped), the box will
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appear yellow. When the amplifier is in danger of exceeding its maximum temperature rating or if it has
exceeded its maximum current rating, the box will appear red.
To the right of the Channel Status boxes are two temperature gauges indicating the approximate
temperature of the PCB in the area of the amplifiers and of the MCU. If these gauges show excessive
temperature, check the ventilation and ambient air temperature surrounding the amplifier. Adjust these
environmental conditions until the temperature indicators are in the green (safe) range.
7.2.2 Setup Tab
7.2.2.1 Name Section
The amplifier and channel names can be entered in the upper left section of the
Setup Tab. When the Save button below the entry boxes is pressed, the new
channel and device names are propagated through all tabs of the application. To
avoid confusion, it is recommended that these identifiers be the same as those used
in Dante Controller, but the choice is left to the user.
7.2.2.2 IP Address Section
The default condition for the MC850 is to receive a control port IP address
automatically from the DHCP server. However if a static IP address is
desired, this section provides a mechanism to assign that address. Use
care when exercising this option as setting an IP address that is not in the
same subnet as the controlling PC will result in a failure to discover the
device.
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7.2.2.3 Channel Control Section
To the right of the Name section is the Channel Control section. Pairs of channels
(corresponding to one of the physical amplifiers) can be enabled or disabled.
When disabled, the PWM switching of the amplifier is halted. While this does not
save a significant amount of energy, it ensures absolute silence at the speakers for
the disabled channel pair.
7.2.2.4 Sleep Mode Section
To the right of the Channel Control section is the sleep mode section.
The user may set the signal threshold level as desired. When there is no
audio signal greater than the set threshold level at any of the eight inputs
for the time selected, the amplifier will enter the sleep mode. The main
power supplies will be turned off (but not the power to the Dante device)
just as in the standby mode. However, when a signal above the threshold level appears at any channel, the
amplifier will automatically wake from this mode and return to its operating conditions when it entered
sleep mode. There is a short time delay (approximately ½ second) before the amplifier is restored to
normal operation. Sleep mode can be defeated by selecting Never as the time interval.
7.2.2.5 Speaker Impedance Section (
–LZ and Channels 7 & 8 of the –MXZ)
The Speaker Impedance section) is to the right of the Sleep Mode section. Select the
impedance that matches the speakers connected to the low impedance outputs. This
ensures that the proper signal levels are delivered to the load to prevent overdriving
the amplifier.
7.2.2.6 Power Allocation Section (
The low impedance output models (
allocate different audio power levels for each channel. As delivered, each channel is allocated 50W
–LZ and Channels 7 & 8 of the –MXZ)
–LZ Model and Channels 7 & 8 of the –MXZ model) allow the user to
.
rms
Larger spaces may require more power while smaller ones may require less. The Power Allocation Section
provides the means to setting these power levels. However there are certain limitations.
• The total power available to channels 1-4 is 200W
• The total power available for channels 5-8 is 200W
• No channel may be allocated more than 125W
rms
rms
rms
Note that only channels 7 and 8 of the MXZ Model are low impedance. However, the total power
available for channels 5-8 is still 200W
. Subtract the total allocated power for channels 7 and 8 from
rms
200W to determine the maximum tapped wattage for all high impedance speakers attached to channels
5 and 6.
To adjust the power allocated to a channel, select the desired power
level from the dropdown list. Proceed through all channels making
certain that the total allocated power in group 1 (channels 1-4) is less
than or equal to 200W and that the total allocated power in group 2
(channels 5-8) is also less than or equal to 200W.
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Note that for the – MXZ model, only channels 7 and 8 have the power
allocation feature. Please ensure that the total tapped power for
channels 5 and 6 plus the power allocated to channels 7 and 8 does not
exceed 200W.
For the – CV model, there is no power allocation section. However, any
channel can support a maximum to 100W total tapped power as long as the total tapped power for each
group (channels 1-4 and channels 5-8) does not exceed 200W. In practice it is advisable to keep the total
tapped power for the group and the total tapped power for any single channel to 70-80% of the maximum.
7.2.3 Event Log Tab
The following events are recorded in the Event Log.
1. Entering Standby mode
2. Entering Run mode
3. Device/channels renamed
4. Channels x & y enabled
5. Channels x and y disabled
6. Entering Sleep mode
7. Entering Wake mode
8. Speaker impedance changed
9. Power allocation changed
10. IP Address/mode changed
11. Overcurrent warning
12. Overtemp warning
The system clock is set whenever the application program makes a connection to the device. There is no
internal battery (and thus no internal real-time clock), so the power up time defaults to 01/01/2000
00:00:00. The Event Log file may be cleared, saved, or printed by pressing the appropriate button.
7.2.4 Load Test Tab
The MC850 control and reporting application provides a convenient method of testing the amplifier output
loads. It does not continuously monitor load impedance; nor does it measure impedance during the test
process. It is intended to detect significant changes in loads that would indicate a failed speaker or failed
speaker connection. It works by muting the input audio program and injecting an 18kHz test tone, and
comparing the current load on each channel to a set of reference values the user can establish at any time.
This process takes about 3 seconds.
To use this function, connect all low impedance loads, and tap all high impedance speakers to the desired
values. Since there is some temperature dependence, allow the amplifier to temperature stabilize for best
results. Press the “Take Reference Values” button on the Load Test tab. You will hear several clicks as the
channels are cycled through. You will also hear an 18kHz tone. During this process, the application records
the amplifier current draw for each channel. Once these values are set, pressing the “Load Test” button will
rerun the same sequence and report on the variance relative to the reference values. The repeatability is
better than 1%. Taking temperature variation into account, the repeatability is better than 3%.
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Note that certain level controls for high impedance speakers (such as those manufactured by Atlas and
Lowell) adjust volume by changing the load impedance. In this case, changing the volume will result in a
variance reported by the application.
New reference values can be established at any time, and are recommended whenever a change to the
load on any channel is changed. However, once a new set of reference values is established, the previous
values cannot be restored. For that reason a message pops up when “Take Reference Values” is selected to
verify that this is your intent.
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Max. Output Power1 (all channels driven)
MC850 LZ-D
50W
RMS
x 8 @ 4/8Ω
MC850 CV-D
50W
RMS
x 8 @ 70.7V/100V (selectable)
MC850 MXZ–D
50W
x 2 @ 4/8Ω
50W
RMS
x 6 @ 70.7V/100V (selectable)
with channel-by-channel power allocation
Performance
Frequency Response (+0, -3dB)
20Hz – 20kHz 4/8 Ω,
100Hz – 20kHz 70.7V/100V
THD + N 20Hz – 20kHz @1W @ 8Ω
THD + N 1kHz and full power @70.7V/100V
<0.1%
<0.1%
Signal to Noise Ratio
>95dB
Channel-to-Channel Isolation (Crosstalk) ---------------
>95dB
Audio Sampling Rates
44.1, 48, 88.2, 96, 176.4, 192 ksps
Power Draw Power Saving Mode
Full Power
4.1W (standby)
585W
Amplifier Class -------------------------------------------------
D
Control and Status --------------------------------------------
RS-232 and Ethernet
Dante™ Network Audio Input Connectors -------------
RJ-45 x 2 (switched or redundant)
Output Connectors -------------------------------------------
5mm Euroblock
LED Indicators -------------------------------------------------
Power, Fault, Signal (x 8)
Power Supply Input ------------------------------------------
100-240VAC 50/60Hz (PFC Universal Input)
Construction ---------------------------------------------------
Aluminum Chassis
Mounting -------------------------------------------------------
19” Rack Mount
Cooling ----------------------------------------------------------
Convection (no fan)
Dimensions (excluding rack mounts) --------------------
CV and MXZ models: 1.74” H x 17.3” W x 14.5”
x 280mm)
Weight -----------------------------------------------------------
MC850-MZ-D
12 lbs. (5.5kg)
Warranty --------------------------------------------------------
3 years
8 Specifications
RMS
THD + N 1kHz and full power @8Ω
THD + N 100Hz – 20kHz @1W @70.7V/100
Idle
1/8 Power
<0.1%
<0.1%
28W (operational)
103W
D (44 x 440 x 369mm)
LZ model: 1.74” H x 17.3” W x 11.0” D (44 x 440
MC850-LZ-D
MC850-CV-D
1
Please refer to Section 6.1.4.1 Channel-by-channel power allocation for additional information.
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5 lbs. (2.3kg)
13 lbs. (5.9kg)
9 Troubleshooting
The Power LED is not illuminated
• Verify the integrity of the AC power cable and that it is fully plugged into both a live AC
receptacle and the power inlet.
The LEDs on the RJ-45 jack are not illuminated
• Verify the integrity of the Cat5e/6 cable and that there are no broken wires.
• Verify that the Cat5e/6 cable is connected to an active switch or router.
The Power LED and the LEDs on the RJ-45 jack are illuminated, but there is no sound
• Verify that one or more Dante™ transmitters are routed to the amplifier and that there
is audio coming from the transmitter. A green checkmark at the intersection of the
transmitter and MC850 amplifier receiver in the Network View screen indicates that a
Dante™ subscription has been established. In the Device View screen for the MC850
amplifier, the speaker symbols should be green (not gray) when a signal is routed to
those receive channels and the channels have audio present. See the Dante Help for
more detailed information.
The amplifier (or certain channels) cycles on and off or clicks
• Check speaker connection for loose connections, broken wires or shorts, or a
loudspeaker connection to ground.
In normal operation, the DC voltage on the speaker output connectors is approximately 24VDC. Do not
connect any speaker output to ground or to the amplifier chassis. Do not connect speakers across
speaker outputs. (Bridge mode is not supported.)
• Verify that the total tapped wattage of all loudspeakers on a single channel does not
exceed 100W and that the sum of the tapped power for channels 1-4 and 5-8 does not
exceed 200W.
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Amplifier overheats and/or shuts off.
• Review section 5.3.2 on proper cooling procedures.
Output sound is distorted or cracking.
• Check all cables for damage or loose connections. Replace the cables and loudspeakers
temporarily to see if this resolves the problem. If problem still exists, contact your Authorized
Dealer for service.
10 Warranty Information
10.1 Warranty Summary
All Stewart Audio amplifiers and accessories, unless excluded in this summary, are covered by a 3year limited warranty on parts and labor from the data of purchase. In order to be eligible for
warranty repairs, the amplifiers and accessories must have been purchased through an authorized
Stewart Audio dealer and submitted by the original purchaser. This warranty is only valid in the
country in which the amplifier was purchased.
10.2 Eligibility Requirements
Stewart Audio warrants against all malfunctions which come as a result of component or
manufacturer defect. The amplifier is also covered from all failures which arise during the
warranty period (3 years from date of purchase) that are not a result of misuse. The following
actions will void your warranty:
• The power cord or AC plug has been damaged through misuse.
• The amplifier has been exposed to moisture or extreme temperatures.
• The amplifier has been dropped, items have been dropped on the amplifier, or the
enclosure has been damaged.
• The amplifier has been opened by the operator.
• The amplifier was improperly packaged when sending to the factory for repair, resulting in
damage.
• Any of the precautions or instructions found in this manual were not followed.
Damages resulting to the amplifier which are not covered under this warranty can be factoryrepaired at cost to the customer. Use the contact information below to initiate the repair process.
10.3 Non-warranty Repairs
An estimate for all non-warranty repairs will be provided to the customer once the unit has
been shipped to the factory. The customer is responsible to approve this estimate within 7
days. If the repairs are not approved within 14 days, Stewart Audio reserves the right to
consider the unit scrap and may discard it. Payment for non-warranty repairs must be
submitted to Stewart Audio before the product will be returned to the customer.
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11 Return Procedure
All returns to the factory for service must be accompanied by a Return Authorization (RA) number.
One can be obtained by contacting Stewart Audio at (209) 588-8111 or via e-mail at
support@stewartaudio.com.
NOTE: Any defective products received without an RA number will be returned to sender at
their expense.
If Stewart Audio is unable to contact the sender in 14 days, the merchandise will be considered
scrap and may be disposed of.
11.1 Shipment Instructions
• If Stewart Audio requests that you ship the defective product back to their service center,
please refer to the guide below. To ensure prompt warranty service, be sure to follow all
instructions.
• Return Authorization (RA) is required for product being sent to the factory for service.
• See packing instructions in Section 9.2.
• Ship the defective product using a method which provides for order tracking or order
confirmation. The service center is located at the following address:
Stewart Audio
14335 Cuesta Court Suite C
Sonora, CA 95370
• Use a bold black marker and write the RA number on three sides of the box.
Record the RMA number for future reference. The RA number can be used to check the repair
status.
11.2 Packaging Instructions
Should Stewart Audio request that you ship your product to their service center, these instructions
must be followed in order to ensure safe delivery. If they are not followed, Stewart Audio assumes
no responsibility for damaged goods and/or accessories that are sent with your unit.
1. Please write the RA number on three sides of the box. Include the Stewart Audio RA
number inside the box and a brief description of the problem.
2. You will be advised during the RA process what accessories should be included with the
amplifier (power supplies, connectors, cords, etc.). This is dependent on the failure
assessment.
3. When shipping your amplifier, it is important that it has adequate protection. We
recommend you use the original packing material when returning the product for repair. If
you do not have the original box, see number 4.
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4. If you provide your own shipping pack, use materials adequate to prevent damage during
transit. Make certain that the amplifier is NOT free to move within the package, as this is
the most common cause of damage.
5. Securely seal the package with an adequate carton sealing tape.
6. Do not use light boxes or “peanuts”.
NOTE: Damage caused by poor packaging will not be covered under warranty.
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