OWNERS MANUAL
Cima AC
Retractable, Above Ceiling Screen System
Producers of Professional Projection Screens
Printed in U.S.A. ©2019 Stewart Filmscreen Corporation
Stewart Filmscreen reserves the right to make changes to the product specified in this document.
Sizes and specifications subject to change without notice at Manufacturer’s discretion. From time to time, this
document is updated. Current versions of documentation are posted on the Stewart Filmscreen website at:
www.stewartfilmscreen.com
Cima AC
OWNERS MANUAL
Contents
To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Preparing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing the Screen Into the Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Standard Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Projector Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Keypad & Projector Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Optional Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-14
Cima-Link Infrared Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cima-Link Ethernet Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cima-Link RS232 Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting the Screen Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17
Adjusting the Screen Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Caring for & Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
TO THE OWNER
Congratulations on your purchase of one of our highly versatile Cima projection screens representing
“Top of the Class” in standard commercial and residential projection screens. Please take a moment to
review this manual as it will help ensure you many years of trouble-free service from your new Cima by
Stewart Filmscreen product.
About your Cima Above Ceiling
The Cima Above Ceiling is designed for ease of installation. The Cima Above Ceiling features a self-
finishing face-plate. There are no user-servicable parts contained within the unit.
IMPORTANT SAFETY INFORMATION
SAFETY PRECAUTIONS
Carefully read the instructions appropriate for your needs.
`
This screen must be installed by a qualified electrician.
`
For supply connections, use wires rated for at least 75 C.
`
Use copper or aluminum conductors.
`
For indoor use only.
`
Do not connect low-voltage to line-voltage power.
`
Article 725-54(a), (1) Exception No. 3 (NEC) or Canadian CE Code Handbook, Rule 16-212, Sub Rule (4)
requires segregation between line-voltage and Class 2 (low-voltage) circuits. Low-voltage / network
wires should enter enclosure boxes through separated openings. Also, conductors shall be separated
by at least 1/4” or segregated by barriers. Check with your local electrical inspector for compliance
with local / national codes and wiring practices.
`
Earth ground terminal connection must be made as shown in wiring diagrams.
`
Proper short-circuit and overload protection must be provided at the circuit breaker distribution
panel. You can use up to a 20A maximum circuit breaker with adequate short-circuit breaking
capacity for your installation.
4 Stewart Filmscreen
PREPARING THE INSTALLATION
The Cima Above Ceiling product can be controlled through a number of remote control devices,
including keypads, dry contact outputs, and low-voltage trigger outputs. With the optional Cima-Link
Controller Packages, your Cima screen can be controlled by local and remote Infrared, IP ethernet, and
computer-based signaling sources such as those manufactured by Control4, AMX, Crestron, Elan Home
Systems with RS-232-C or RS-485 interfaces.
i CAUTION
To be installed and/or used in accordance with appropriate electrical codes and regulations.
You will need:
`
Enough ladders for the personnel supporting the screen during the mounting process
`
A level
`
Fasteners appropriate for the surface on which the screen is being mounted
Note: This manual refers to “AC” to represent electrical power. Your location may use 120 V, 220
V, or other electrical power. Screen systems are manufactured using the electrical power type
specified for the location. Use appropriate power sources for your location.
UNPACKING
1. Remove the outer plastic covering and white wrapping paper surrounding the screen case.
2. Do not remove the wrapping paper surrounding the screen roller. You should remove it only after
the unit is hung and all electrical connections have been made.
3. Remove the batten lock-down screws located on the back side of the case.
WARNING
Failure to remove the batten lock-down screws can result in permanent damage to the screen.
MOTOR WIRING
The Cima Above Ceiling’s screen motor is pre-wired at the factory. No additional motor assembly is required.
i CAUTION
During installation, do not place the unit on an unstable cart, stand, table, or ladder. The unit may fall,
causing injury and damage to the unit.
Cima AC 5
PRODUCT DIMENSIONS
C
CASE & SCREEN
L
Detail A: Screen Sideview
6 Stewart Filmscreen
INSTALLING THE SCREEN INTO THE CEILING
Professional mounting techniques should be used. Stewart Filmscreen cannot be liable for substandard
or faulty installations.
i CAUTION
During installation of the Cima Above Ceiling into the ceiling opening, be advised that damage can
occur to the screen. Perform the following actions to avoid damage:
`
Wear clean gloves throughout the installation process to prevent damage to the screen housing
or screen material.
`
Make sure that the screen batten never contacts or strikes any objects as damage may occur.
1. Remove the dust cover for easier access if desired.
2. Raise the screen into the ceiling.
3. Fasten the mounting brackets to the threaded rods or beams above the ceiling. (Note: The unit is
usually suspended, as shown in Figure 1, but it can be secured to the ceiling using bolts or other
appropriate fasteners as well.)
4. Make sure the bottom is flush with the finished ceiling.
5. Make sure the case is level.
6. Plug in the STI wiring and terminate the power.
7. Replace the dust cover as needed.
RJ25 JACK
Figure 2: Underside View IsometricFigure 1: Overhead View Isometric
Cima AC 7
STANDARD CONTROL - KEYPAD
A standard, 3-button, low-voltage keypad is supplied for both the standard controller and the optional
Cima-Link Controller Accessories.
MAKING THE CONNECTIONS
1. Connect the RJ25 cable to the keypad.
2. Connect the other end of the RJ25 cable to the Cima unit.
Note: The maximum length of the RJ25 cable shall not exceed 50’.
ADDITIONAL
RJ25 JACK FOR
OPTIONAL CONTROLS
RJ25 JACK
RJ25 CABLE
RJ25 JACK
KEYPAD - BACKSIDE
Figure 3: Keypad Connection
OPERATION
Press the “Down” button once, and the Cima screen will
automatically extend fully to its pre-set limit, and then
will power itself off. Press the “Up” button once and
the Cima screen will automatically retract back into the
case and power itself off. If a custom position is desired,
simply press the “Stop” button at any time during the
screen’s deployment or retraction. (See Figure 4)
Note: See the section on Adjusting the Screen
Extension for information regarding the default limits
by which the screen can be adjusted up or down from
the factory pre-set.
UP
DOWN
STOP
Figure 4: Keypad Face
8 Stewart Filmscreen
STANDARD CONTROL - PROJECTOR TRIGGER
MAKING THE CONNECTIONS
1. Connect a projector trigger cable to the projector. (Note: projector trigger cable not provided – the
installer needs to make the cord from a RJ25 cord, cut one end off and add the mono plug onsite.)
2. Connect the other end of the trigger cable to the Cima unit. (RJ25 plug)
HOW IT WORKS
When the projector is turned on or off a signal is sent to the controller within the motor and will trigger
the screen to move up or down.
If there is a sudden change in direction, the motor is paused for 1/2 second before reversing direction.
This is to prevent strain on the motor mechanism, and to prevent damage to any material controlled
by the motor. Relays are automatically de-energized after 120 seconds of operation to reduce power
consumption.
ADDITIONAL
RJ25 JACK FOR
OPTIONAL CONTROLS
PROJECTOR
TRIGGER CABLE
(NOT INCLUDED)
RJ25 JACK
Figure 5: Projector Connection
Cima AC 9
STANDARD CONTROL - KEYPAD & PROJECTOR TRIGGER
MAKING THE CONNECTIONS
1. Connect the RJ25 cable splitter to the RJ25 jack in the Cima unit.
2. Connect the RJ25 cable and projector trigger cable to each jack in the splitter. (Note: projector trigger
cable not provided – the installer needs to make the cord from a RJ25 cord, cut one end off and add the
mono plug onsite.)
3. Connect the other end of the RJ25 cable and trigger cable to the jack on the projector and keypad.
KEYPAD OPERATION
Press the “Down” button once and the Cima screen will automatically extend fully to its pre-set limit, and
then will power itself off. Press the “Up” button once and the Cima screen will automatically retract back
into the case and power itself off. If a custom position is desired, simply press the “Stop” button at any
time during the screen’s deployment or retraction. (See Figure 4)
PROJECTOR OPERATION
When the projector is turned on or off a signal is sent to the controller within the motor and will trigger
the screen to move up or down. If there is a sudden change in direction, the motor is paused for 1/2
second before reversing direction. This is to prevent strain on the motor mechanism, and to prevent
damage to any material controlled by the motor. Relays are automatically de-energized after 120 seconds
of operation to reduce power consumption.
ADDITIONAL
RJ25 JACK FOR
OPTIONAL CONTROLS
PROJECTOR
TRIGGER CABLE
(NOT INCLUDED)
RJ25
SPLITTER
RJ25 JACK
RJ25 CABLE
RJ25 JACK
KEYPAD - BACKSIDE
Figure 6: Keypad & Projector Connection
10 Stewart Filmscreen
OPTIONAL CONTROL - CIMA-LINK CONTROLLER DESCRIPTION
DESCRIPTION
The optional Cima-Link Controller (IMC-100C) is a state-of-the art bi-directional communication AC
motor controller designed to control your Cima projection screen and integrate with optional infrared
remote, additional Cima screens, and 3rd party applications. Up to 255 Cima ElectriScreens can be linked
together on any one span when connected together via the optional Cima-Link RS-232 Serial Package or
Cima-Link Ethernet Package.
CIMA-LINK
CONTROLLER
(LOCATED INSIDE CASE)
Figure 8: Cima-Link Controller (face)Figure 7: Screen Side View Isometric
Note: The Cima-Link Controller is installed at the factory when ordered with a screen. In the event of
an aftermarket installation, contact the factory for instructions for mounting the controller. Call Toll-Free
800-762-4999 or 310-784-5300.
Cima AC 11
OPTIONAL CONTROL - CIMA-LINK
C
N
LO
S
E
E
CONN
(
INFRARED EYE
INFRARED PACKAGE CONNECTION
MAKING THE CONNECTION
1. 1. Connect the RJ25 cable to the top RJ25 jack located on the left side of the Cima unit.
2. 2. Place infrared eye in line of sight of remote.
Note: The maximum length of the RJ25 cable shall not exceed 50’.
INFRARED EYE
RJ25 CABLE
RJ25 CABL
INFRARED REMOTE
INFRARED REMOT
CONNECT CABLE
(STEP 1)
RJ25 JACK
CIMA-LINK
I
CONTROLLER
CO
LOCATED
IN
INSIDE CASE
RJ25 JACK FOR
STANDARD
CONTROLS
Figure 9: Cima-Link Infrared Package Connection
Figure 9:
12 Stewart Filmscreen
OPTIONAL CONTROL - CIMA-LINK
CIMA-LINK ETHERNET PACKAGE CONNECTION
MAKING THE CONNECTION
1. Connect the RJ25 cable to the left RJ25 jack located on the left side of the Cima unit.
2. Place the other end of the RJ25 cable to the RJ25 jack in the IP device.
3. Place the RJ45 cable in the RJ45 jack in the IP Device.
4. Place the other end of the RJ45 cable in the end-user device.
Note: The maximum length of the RJ25 cable shall not exceed 50’.
RJ25 CABLE
RJ25 JACK
RJ25 JACK
IP DEVICE
(FRONT)
IP DEVICE
(BACK)
POWER
SUPPLY
RJ45 JACK
CIMA-LINK
CONTROLLER
LOCATED
INSIDE CASE
RJ25 JACK FOR
STANDARD
CONTROLS
Figure 10: Cima-Link Ethernet Package Connection
Cima AC 13
OPTIONAL CONTROL - CIMA-LINK
RS232 PACKAGE CONNECTION
MAKING THE CONNECTION
1. 1. Connect the RJ25 cable to the top RJ25 jack located on the left side of the Cima unit.
2. 2. Place the other end of the RJ25 cable to the RJ25 jack in the RS232.
3. 3. Connect the 9-pin end of the RS232 to the 9-pin jack in the end-user device.
Note: The maximum length of the RJ25 cable shall not exceed 50’.
RJ25 CABLE
RJ25 JACK
RS232
RJ25 JACK
9-PIN
CONNECTS
RS232
CIMA-LINK
CONTROLLER
LOCATED
INSIDE CASE
RJ25 JACK FOR
STANDARD
CONTROLS
Figure 11: Cima-Link RS232 Package Connection
14 Stewart Filmscreen
OPERATING THE SCREEN
DESCRIPTION
The method you use to raise and lower the screen depends on the type of switch control device you
have selected.
When you lower or retract the screen, it will stop at its preset limit. If an obstacle (such as a person or
furniture) is in the path of the screen as it is lowered, use the switch control to stop the screen’s motion
(it will not automatically stop if it hits an obstacle).
The motor is designed to be used for short operations such as lowering the screen in preparation for
viewing. The motor is not designed for continuous duty. If the motor operates continually for more than a
few minutes, it may automatically shut off to prevent damage from overheating. If the motor occasionally
needs to be run more than normal, for example during initial setup and positioning, allow time for the
motor to cool down.
In general, when the screen is not in use, you should store it in the fully retracted position.
i CAUTION
Do not operate the motor when any of the following occurs:
`
The unit emits any smoke, heat, abnormal noise or unusual odor.
`
The unit is damaged in some way, such as damage from a water leak.
If any of these situations occurs, call a qualified service person.
SWITCH & TRIGGER WIRING
The 3-button, low-voltage keypad operates with
only 3 conductors; common, up & down. The
“Stop” function shorts both directions internally
to common. You can use both switching functions
simultaneously by simply connecting a splitter to
the Cima RJ Input jack. The trigger input is only a 2
conductor connection.
Figure 12: Pinout Diagram
Cima AC 15
ADJUSTING THE SCREEN EXTENSION
i CAUTION
Improper adjustment of the limit switches can cause irreparable damage to the screen itself, resulting
in voiding the factory warranty.
DESCRIPTION
The extension and retraction limit switches have been preset at the factory. In general, we advise you
to avoid readjusting these switches. In some cases, to enable proper alignment of the displayed image
on the screen, you may need to adjust the extension of the screen. If adjustment to the extension is
necessary, carefully follow these instructions.
WARNING!
The screen is fully retracted when the batten is flush with the bottom of the case. Do not attempt
adjustments with the yellow retraction (UP) limit switch that will further retract the screen. Incorrect
adjustment of the switch will cause severe screen damage. Please consult the factory if you have
any questions.
ADJUSTING THE SCREEN EXTENSION
You can increase the extension of the screen up to 3” (7.6 cm) past the factory preset stop, or you can
decrease the extension by approximately 4-6” (10 - 15 cm) from the factory preset stop. Do not attempt
to modify the screen extension beyond these recommended amounts.
The limit switches are located on the left side (audience left) of the screen roller tube inside the case,
after removing the dust cover.
To increase the screen’s fully extended (screen down) stop position:
1. Lower the screen to its current stop position.
2. Remove the dust cover to locate the white extension (down) limit switch on the left side of the
screen tube (audience left). Use a small electrician’s style screwdriver or a 5/32” (.4 cm) hex wrench
to turn the switch in a counterclockwise direction. If the power is still on, the screen will drop incre-
mentally as the switch is turned.
Note: One complete turn of the switch will make approximately a 3/4” (2 cm) change in the screen’s
stop position.
16 Stewart Filmscreen
ADJUSTING THE SCREEN EXTENSION (CONTINUED)
To decrease the screen extension:
1. Lower the screen until it is extended about halfway down.
2. Remove the dust cover to locate the white extension (down) limit switch on the left side of the
screen tube (audience left). Use a small electrician’s style screwdriver or a 5/32” (.4 cm) hex wrench
to turn the switch in a clockwise direction.
Note: One complete turn of the switch will make approximately a 3/4” (2 cm) change in the
screen’s stop position.
3. Activate the screen in the down direction until it reaches the newly reduced stop position. Repeat
this procedure until the desired stop position is reached.
Once you have made the adjustment, whenever you lower the screen, it will automatically stop at the
new position.
Note: The yellow “UP” limit switch is to stop the motor in the retracted position. We advise not adjusting
this switch as to avoid possible screen damage should the switch get mis-adjusted. It is recommended
that you make a note of any changes made to the factory preset.
Cima AC 17
ADJUSTING THE SCREEN TENSION
Detail B: Batten Overview Detail B: Batten Underside
Detail B: Batten Underside
To correctly adjust the batten
setting position and side line length
on your Cima screen, it may be
necessary to loosen the existing side
line attachment screws. After the
adjustment has been completed,
the batten weight will be increased
on the screen while decreasing the
side line tension.
This procedure can improve the
overall flatness of the screen
primarily in the lower section of the
image area. In many instances, the
screen’s factory deployment setting
has been reduced at the site and
therefore this batten adjustment is
necessary.
SCREEN TENSION ADJUSTMENT PROCEDURE
1. Push the ferrule down.
B
Figure 13: Cima Screen
2. Turning the screw
counter-clockwise will
lengthen the side line,
adding batten weight /
The objective is to thread the
screw into the ferrule just enough
to get a very low amount of side
line tension (approximately 3 to 4
turns). The side lines will now have
less tension which is desirable. The
result is that more batten weight will
be distributed on the screen once
this adjustment is completed. You
should see a slight improvement
when finished; however, it will take
some time for this adjustment to
fully take effect (stretching screen)
thereby eliminating any wrinkles,
waves, or puckers.
Detail B: Batten Overview
Detail B: Batten Underside
tension to the screen.
Turning it clockwise will
shorten the side line and
decrease batten weight /
tension on the screen.
3. Align the bottom
screw to the recessed
pocket and release it to
move the ferrule back
in place and complete
adjustment.
18 Stewart Filmscreen
CARING FOR AND CLEANING THE SCREEN
With reasonable care, you may expect many years of dependable use of your Stewart projection screen.
We encourage you to keep your screen clean. To protect your screen when it is not in use, store it in the
fully retracted position.
Avoid getting any foreign material on the screen, as cleaning may prove very difficult. It may not be
possible to remove scratches, paint, ink, etc.
GENERAL MAINTENANCE
Treat your screen surface delicately. Special attention to these instructions should be followed when
cleaning.
`
A draftsman-style brush may be used to lightly whisk away any loose dirt or dust particles. (This
type of brush is usually available at office supply stores.) Stewart Filmscreen has an optional screen
cleaning kit that contains the proper type of brush. Contact your dealer if you would like to obtain
this cleaning kit.
`
Particles left on the screen when it is retracted into the case may form an impression on the screen
surface. Periodically wipe the back of the screen with aclean damp cloth.
`
For tougher spots, you can make a cleaning solution using a water-based detergent and warm water.
To make the solution, mix one part Simple Green, 409, or other water based industrial cleaner with
three parts warm water. Moisten a clean cotton cloth or Q-Tip with this solution, moisten the stained
area, and gently lift off the stain. Never use an aggressive scrubbing action as you could damage the
screen surface by removing the optical coating. Remoisten the area with clean water and dab dry
with a clean sponge or cotton cloth. Any residual watermarks will evaporate on their own in a few
minutes.
Do not use any other cleaning materials on the screen. Contact the factory if you have questions about
removing difficult spots.
WEEKLY MAINTENANCE
To maximize the longevity of your Cima screen we recommend the screen be deployed overnight at
least once a week. If using a 3rd party control system to deploy your Cima screen, you may be able to
program the 3rd party system to automatically deploy your Cima screen once a week.
REPLACEMENT PARTS & SERVICE
No user-serviceable parts are contained within the unit. Contact your dealer or the factory if you require
part replacement or service.
Cima AC 19
TROUBLESHOOTING
Refer to the following guidelines if you encounter a difficulty in the operation of your Stewart Filmscreen
product. Problems related to electrical or motor function may require a qualified service person or
electrician. Should you have a problem that is not addressed here, call Stewart Filmscreen Corporation
(310-784-5300) Toll free (800-762-4999).
Problem Cause Action Steps
Screen won’t operate. No AC power available. Check to see if the circuit
breaker has switched off.
Reset if needed. Check
outboard switching apparatus.
Check voltage availability.
Contact an electrician.
Screen won’t roll up or down
(even though power is available).
Screen roller chatters when
power is activated.
Unit hums in up mode. (Screen
has already retracted.)
Bad connection at switch.
Polarity of IMC / STI line may
be bad.
Can be caused by voltage
drop, bad connections, or a
defective switch.
The screen batten is retracting
too far into the case. Failure
to correct can damage motor
and screen. Do not use the unit
until this problem is resolved.
Have an electrician or
qualified service person check
the connection as follows:
If you have a low voltage
control unit, check the
switchline connections.
Check STI / IMC module’s
line connections or the
miniplugs at the screen
input or projector output.
Check 12V DC line for correct
polarity. Contacts may be sticking- tap relay to free contacts.
Have an electrician or
qualified service person
check all hookups including all
outboard wiring.
Have a qualified service
person adjust the yellow UP
limit switch.
Screen drops when up
direction is activated (grinding
noise occurs).
Drop in voltage. Screen motor requires full
voltage. Have an electrician
or qualified service person
check available voltage.
20 Stewart Filmscreen
TROUBLESHOOTING (CONTINUED)
Problem Cause Action Steps
Screen continues past bottom
stop position.
Motor shuts off. Motor has been
in use for more than 2 minutes.
Dirt, fingerprints, marks, etc.
on screen surface.
Indentations appear on screen
surface.
White limit switch is out of
adjustment.
Motor is designed for short
operations (lowering and
retracting), not continuous
duty. Longer operation, causes
the motor to overheat and
shut off.
Improper handling of screen. Lightly brush off or use a mild
Debris or particles adhering to
screen due to static cling.
Readjust the white DOWN
limit switch. See the section
on Adjusting the Screen
Extension of this manual.
Allow the motor to cool down.
Complete cooling can take
an hour or more. Heat gain is
cumulative and takes time to
dissipate. If motor use is
initiated before it has cooled
completely, the motor will shut
down again when it reaches
maximum temperature.
detergent solution with a
clean rag or cotton swab.
Check back of screen; gently
brush debris away with a
draftsman-style brush.
Cima AC 21
LIMITED ONE YEAR WARRANTY
STEWART FILMSCREEN CORPORATION (Stewart) warrants all products to the original purchaser only.
Stewart products are guaranteed to be free from defects in materials and workmanship for a period
of one (1) year from the date of purchase by the original purchaser or eighteen (18) months from date
of manufacture, as defined in the serial number. Additionally, all products must be properly operated
and maintained according to Stewart instructions and cannot be damaged due to improper handling or
treatment after shipment from the factory. This warranty does not apply to equipment showing evidence
of misuse, abuse, or accidental damage, including neglect caused by improper installation (i.e. proximity
to hot lights, exposure to extreme heat or cold, exposure to excessive humidity, etc.)
Stewart on-site warranty repair services are not available for this product. Stewart’s sole obligation
under this warranty shall be to repair or to replace (at Stewart’s sole discretion) the defective part of the
merchandise. This warranty expressly does not cover any costs of removal, installation, framing, or other
costs incidental to replacing the screen or returning it to Stewart. Returns for service should be made to
your Stewart dealer. If it is necessary for the dealer to return the screen or part to Stewart, transportation
(freight) expenses to and from Stewart are payable by the purchaser. Stewart is not responsible for
damage in shipment. To protect against damage or loss in transit, insure the product and prepay all
transportation expenses.
This warranty is in lieu of all other warranties, expressed or implied, including warranties as to fitness for
use or merchantability. Any implied warranties of fitness for use, or merchantability, that may be mandated
by statute or rule of law are limited to the one (1) year warranty period. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. In no event will Stewart
be liable for sums in excess of the purchase price of the product. No liability is assumed by Stewart for
expenses or damages resulting from interruption in operation of equipment, or for incidental, direct, or
consequential damages of any nature. In the event that there is a defect in materials or workmanship of
a Stewart Filmscreen product, you may contact our Customer Service Department at 1161 W Sepulveda
Blvd, Torrance, California 90502- 2797 (310-784-5300) Toll free (800-762-4999).
IMPORTANT: This warranty shall not be valid and Stewart shall not be bound by this warranty if the product
is not operated and maintained in accordance with Stewart’s written instructions. Stewart Filmscreen
Corporation shall not be liable for any and all consequential damage(s) occasioned by the breach of
any written or implied warranty pertaining to the sale of a Stewart Filmscreen product in excess of the
purchase price of the product sold.
22 Stewart Filmscreen
MAINTENANCE NOTES
Cima AC 23
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www.stewartfilmscreen.com
1161 W. Sepulveda Blvd., Torrance CA 90502 USA l 800.762.4999 l Tel: 310.784.5300 l Fax: 310.326.6870 l Email: request@stewartfilmscreen.com
©2019 Stewart Filmscreen. Specifications are subject to change without notice.
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