The OXY3 iron filtration system includes an aeration tank, a filtration tank and a backwashing control valve.
Incoming water flows into the control valve and is directed into the aeration tank. Exposure to the air in this tank
will begin oxidizing any clear water iron. The water then flows through the back connector tube and into the
filtration tank where oxidized iron is trapped by the filter media. The iron-free water then returns to the control
valve where it is directed into the service lines.
Periodically the control valve will go through a backwash cycle. This cycle will typically begin at 1:00 A.M.
flushing the accumulated iron to the drain. Part of this backwashing process includes an air draw cycle which
will replenish the pocket of air in the aeration tank and prepare the unit for the next period of service.
Water Quality
While the OXY3 filter will perform under a variety of water qualities there are a few things that need to be
considered to ensure satisfactory performance. The water should be tested to determine the concentration, or
levels of the items listed below.
pH - A measurement of the acidity of the water. pH is reported on a scale from 0 to 14. Neutral water has a pH
of 7.0, lower values indicate acidic water. The OXY3 iron filter performs best when the pH is 7.0, or higher. pH
values below 7.0 require a special media blend in the filter in order to elevate the pH for proper iron oxidation.
Iron - A naturally occurring metallic element. Iron concentrations in excess of 0.3 milligrams/liter (mg/l) combine
with oxygen causing orange or red (rust) stains on plumbing fixtures. Iron naturally exists in some water
sources in either clear water (ferrous) state, red water (ferric) state or bacterial form. The OXY3 iron filter is
designed to oxidize ferrous iron so it can be removed by mechanical filtration in the ferric state. By removing the
available iron in the water, iron bacteria are then inhibited from propagating and forming biomass. Any biomass
that forms inside the iron filter is regularly dislodged during the backwash cycle of regeneration.
Manganese - A naturally occurring metallic element. Manganese concentrations as low as 0.05 milligrams/liter
(mg/l) can combine with oxygen to cause dark brown or black staining on fixtures. Additionally, manganese can
cause an odor in the water similar to a “rotten egg” smell. The OXY3 iron filter reduces manganese as well as
iron, however, manganese oxidation requires the pH of the water to be elevated to 8.2 or higher. Special OXY3
media blends are available to elevate the pH of manganese bearing waters.
Tannin - A naturally occurring humic acid. Tannin is an acid caused by water passing through decaying
vegetation. Coffee and Tea are prime examples of tannin in water. As hot water passes over the coffee beans,
or tea leaves, the tannin is extracted causing color and flavor in the water. Tannin concentrations as low as 0.3
milligrams per liter can cause a yellow discoloration in the water and may interfere with the OXY3 iron filter’s
long-term ability to remove the iron as the media becomes coated with the tannic acid.
Hydrogen Sulfide - A naturally occurring gas. Hydrogen sulfide, more commonly referred to as sulfur gas,
causes a distinct odor similar to “rotten eggs.” Due to its gaseous nature, hydrogen sulfide must be tested at the
well site within 1 minute of drawing the sample. If a water sample has been sitting for a while the sulfur gas will
dissipate and cause the hydrogen sulfide test to be lower than the actual concentration. If sulfur is present, the
filter should be set to backwash more frequently to prevent the gas from building up. The OXY3 iron filter can
typically treat up to 2 to 3 milligrams per liter of sulfur gas.
2
Page 4
Draw Down (gallons)
X
60 = Pumping Rate (gallons per minute)
Cycle Time (seconds)
8 gallons
X
60
=
7.4 gpm (gallons per minute)
65 seconds
Pre-installation Instructions (cont.)
Water Supply
Unlike other iron filters that do not use chemicals to oxidize the iron, the OXY3 iron filter does not require
additional devices such as air compressors, venturis, solenoids, pressure switches or pressure tanks. This filter
will function properly when the water supply is furnished by a jet pump, submersible pump, variable speed
(constant pressure) pump or community water supply. As with all other filter systems, however, it is imperative
that the well pump provides enough flow rate for the filter to adequately backwash. In order to ensure sufficient
backwash flow rate the following pumping rate test should be performed prior to installing the iron filter.
1. Make certain no water is being drawn in the house.
2. Open spigot nearest pressure tank.
3. When well pump starts, close spigot and measure time (in seconds) to refill pressure tank (well pump
turns back off). This is Cycle Time.
4. Using a container of known volume, draw water from pressure tank and measure how many gallons
until the pump turns back on again. This is Draw Down.
5. Calculate pumping rate by dividing draw down by cycle time and multiplying by 60.
Example: Draw down is 8 gallons
Cycle time is 65 seconds
Location Considerations
The proper location to install the OXY3 filter will ensure optimum filter performance and satisfactory
water quality. The following factors should be considered in selecting the location of the iron filter.
1. The filter should be installed after the pressure tank (private well system only).
2. The filter should be installed as close as possible (preferably within 15’) to an adequate floor or
laundry drain capable of handling the backwash cycle volume and flow rate (refer to unit
specifications).
3. All water conditioning equipment should be installed prior to the water heater. Water temperatures
exceeding 100°F can damage the internal components of the control valve and filter tank. An
expansion tank may need to be installed in the line to the water heater in order to allow for thermal
expansion and comply with local plumbing codes.
4. The filter should not be subject to freezing temperatures.
5. The filter should be installed before a water softener (if required).
6. Never install a cartridge type filter prior to the OXY3 iron filter. Any cartridge or in-line filter (if
desired) should be installed after both the OXY3 filter and any softener that might be installed. This
will prevent restricting the water flow and pressure available for backwash.
7. Appliances requiring extended periods of continuous or high flow water use (i.e. geothermal heat
pumps, swimming pools, lawn irrigation, outside hose bibs, etc.) should bypass the filter and a
spring check valve should be installed on the filter inlet to prevent backflow of air from the aeration
tank (see installation diagram Fig. 1).
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Page 5
Water Heater
Water Softener
OXY3/OXY3E
Filter
Untreated Water
Untreated Water for
geothermal heat pumps,
swimming pools lawn
irrigation, etc.
Cold softened water
Hot softened water
Filtered Hard Water
FIGURE 1: Typical Installation
Spring Check
Valve
Grounding Strap
General Installation
Pressure
Tank
GENERAL INSTALLATION & SERVICE WARNINGS
The water conditioner is not designed to support the weight of plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be
used on black “O” Rings. This will allow ease of installation and decrease chance of rolling from the bypass and
tank connections. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the drain line
connection. Teflon® tape is not used on any connection where “O” Ring seals are used
NOTE: If the plumbing system is used as the ground leg of the electric supply, continuity should be maintained
by installing ground straps around any non-conductive plastic piping or bypass used in the installation.
Make sure the filter is not installed backwards. The filter will not function properly if installed backwards and filter
media may be forced into the water lines. Arrows molded into the valve body and into the bypass indicate the
direction of flow.
Typical Installation:
4
Page 6
FIGURE 3: Bypass Valve
FIGURE 2: Tank Positioning and Fillport Location
Fillport Cap
Filter Tank
Aeration Tank
Outlet to service
DLFC Retainer Clip
Inlet from water supply
Drain Line Elbow
Bypass Valve
(in service position)
General Installation
5
Page 7
Installation Instructions
STEP 1: If media is already loaded in filter tank proceed to Step 4. Otherwise, use the fillport wrench
provided to remove the fillport cap (See Figure 2, page 5) by turning it counter-clockwise.
STEP 2:Use the fill funnel provided and add the required amount of media (see unit specifications) to
the filter tank. Do not overfill the tank. At least 18” of freeboard (empty space) is required at
the top of the media tank to allow for proper bed expansion during backwash. Depending on
the unit model number, there may be as much as 24” of freeboard. Any excess media may be
saved for future replenishment.
STEP 3: Clean any media out of the fillport cap threads. Do not reinstall the fillport cap until Step 10.
STEP 4: Place filter tank on right side with inlet/outlet facing left. Place aeration tank on left with
inlet/outlet facing right.
STEP 5: Attach the control valve assembly to the front inlet opening of the aeration tank and outlet
opening of the filter tank. Attach the straight pipe adapter to the back outlet of the aeration
tank and inlet of the filter tank. HAND TIGHTEN UNION NUTS ONLY. DO NOT OVER
TIGHTEN.
STEP 6: Shut off water at main supply. Relieve pressure by opening nearest faucet. On private well
systems, turn off power to pump and drain pressure tank. SHUT OFF POWER OR FUEL
SUPPLY TO WATER HEATER.
STEP 7:Cut main supply line as requiredto fit plumbing to inlet and outlet of bypass valve. DO NOT
PLUMB INLET AND OUTLET BACKWARDS. Piping should support control valve in an
upright position. Do not apply heat to any fitting attached to the bypass or control valve.
STEP 8: Use the provided polyethylene tubing (NO VINYL TUBING) to run drain line from control valve
discharge fitting to floor drain or sump pit capable of handling the backwash rate of the filter
(refer to specifications and flow rate on page 14). DISCHARGE END OF THE DRAIN LINE MUST BE FIRMLY SECURED! Failure to properly secure the drain line will result in the drain
line “whipping” and possibly flooding the area causing water damage. There must be an air
gap at the end of the drain line to prevent siphoning of waste water and meet plumbing code.
Total length of drain line should be 15’ or less. AVOID OVERHEAD DRAINS.
STEP 9:Use a garden hose or bucket to fill the media tank with water through the fillport. Ensure
media has been cleaned from fillport threads and install cap securely with wrench provided.
STEP 10:Plug the transformer into a non-switched electrical outlet.
Be sure the control valve is in the “Service” position. For the OXY3 models the service
indicator should point to the time of day arrow (See figure 4a, page 7).
OXY3E units are in service when the time of day is displayed above the gallons remaining
(see figure 6, page 11).
The bypass valve should be in the “Bypass” position (See figure 3, page 5). Open main supply
valve or turn on power to pump on private well systems. Check for leaks and correct as
needed.
STEP 11:Open bypass valve ¼ of the way allowing unit to pressurize slowly. It is normal for air to be
trapped in the top part of the aeration tank. Once tanks are pressurized, fully open bypass
valve to the “Service” position (See figure 3, page 5).
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Page 8
BACKWASH TIMER
FIGURE 4a: Timer in Service Position
FIGURE 4b: Adjusting Time of Regeneration
Installation Instructions (cont.)
STEP 12: Set the Timer Control (Figure 4a) by rotating the Skipper Wheel (Figure 4a) so the red pointer
is directly over day 1. Select the days when backwashing will occur by sliding the metal tabs in
or out. IN indicates no backwashing will occur on that day, OUT indicates that backwashing
will occur on that day. Factory setting is to initiate backwash every third day. Set timer so
the next backwash will not occur for at least 24 hours. This allows the media to become fully
saturated and prevents loss of media to drain during the first backwash.
For the OXY3E proceed to STEP 13.
STEP 13: Set the current time of day. For the OXY3 start by depressing the red Time Set Button (Figure
4a) and turning the 24 Hour Gear (Figure 4a) to the desired time (note AM and PM).
For the OXY3E refer to OXY3E Setting Time of Day on page 12.
STEP 14: Time of Regeneration is factory set to 1:00 A.M. Ensure time of regeneration does not
interfere with other water treatment equipment. To adjust the time of regeneration for OXY3:
a) Unplug control valve from electrical outlet
b) Locate three screws (Figure 4b) behind the Manual Backwash Knob (Figure 4a) by
pushing the red Time Set Button (Figure 4a) and rotating the 24 Hour Gear (Figure
4a) until each screw appears in the cut out portion of the Manual Backwash Knob.
c) Loosen each screw slightly to release pressure on the 24 Hour gear time plate.
7
Page 9
Installation Instructions (cont.)
d) Continue depressing the red Time Set Button and rotate the 24 Hour Gear to
expose the Regeneration Time Pointer (Figure 4a) in the cut out portion of the Manual
Backwash Knob. Keep the Regeneration Time Pointer visible in the cut out while
rotating only the time plate until the desired time of regeneration (note AM and PM) is
aligned with the Regeneration Time Pointer. NOTE: subtract 136 minutes from the
desired time for the start of backwash to determine where the Regeneration
Timer Pointer should point.
e) Continue depressing the red Time Set Button and rotate the 24 Hour Gear along
with the Time Plate until each screw has been exposed in the cut out portion of the
Manual Backwash Knob and re-tightened. DO NOT OVERTIGHTEN. Make certain
that the backwashing filter DOES NOT regenerate at the same time with any other
water treatment equipment.
To adjust the time of regeneration for the OXY3E see Programming on Page 13.
STEP 15:Turn power or fuel supply back on to water heater.
8
Page 10
OXY3 Timer Operation
FIGURE 4: Front of Timer Assembly
How to set Time of Day:
1. Press and hold the red button to disengage the drive gear.
2. Turn the large 24 hour gear until the actual time of day is at the time of day pointer.
3. Release the red button to again engage the drive gear.
How to set the Days of Backwash:
1. Rotate the skipper wheel until the number 1 is at the red pointer.
2. Each number represents a day. The number by the red pointer is tonight.
3. Slide the metal tabs outward on the desired days of regeneration.
The OXY3 Filter should be set to backwash a minimum of every third day. Ensure the filter does not
backwash for the first two days of operation to prevent media from being backwashed to the drain.
How to Manually Initiate a Backwash Cycle:
1. Grab the manual regeneration knob and turn clockwise.
2. The drive gear will engage the program wheel and make a complete revolution through the
backwash cycle.
3. The backwash knob will make a complete revolution and return to the home position after the
backwash cycle.
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Page 11
FIGURE 5: Back of Timer Assembly
OXY3 Timer Operation
How to Change the Length of Backwash Cycles:
All cycles have been factory set and should not need adjustment. If local conditions require different
cycle lengths, however, the following procedures should be followed. The end of the program wheel has been
used for backwash cycles to minimize the amount of time that pressure will be applied to the air draw check
valve.
1. Grasp top left corner of timer assembly and pull to swing timer open and expose the program
wheel.
2. Remove program wheel from timer by squeezing retaining lugs in center of program wheel.
Maneuver program wheel away from micro switch arms and timer assembly.
3. RAPID RINSE cycle may be lengthened by adding pins at the end of the program wheel. Each pin
represents 2 minutes of rapid rinse time. The rapid rinse time MUST only be increased by shifting
both the backwash pins and air draw holes an equal number of positions counter-clockwise on the
program wheel.
4. AIR DRAW cycle may be lengthened by increasing the number of holes between the two sets of
pins. Each hole represents 2 minutes of air draw time. The air draw time MUST only be increased
by moving the backwash pins counter-clockwise on the program wheel. Ensure that lengthening
the air draw time does not decrease either the backwash or rapid rinse times.
5. BACKWASH cycle may be lengthened by adding pins in a counter-clockwise direction to first set of
pins on program wheel. Each pin will equal 2 minutes of backwash time. Ensure that adding pins
does not decrease air draw time.
6. Reinstall the program wheel on the retaining lugs by maneuvering past the micro switch arms.
7. Close and latch the timer assembly. Ensure that the retainer snaps into the hole in the backplate
and all electrical wiring is ABOVE the timer post.
10
Page 12
OXY3E Display and Operation
Advance Button
FIGURE 6: OXY3E Display Panel
SET BUTTON
1. Press and hold “Set Button” for 5 seconds to enter Programming Mode.
2. When valve is in Programming Mode, press “Set Button” to confirm setting and advance to next
menu option.
ADVANCE BUTTON
1. Press and hold “Advance Button” for 5 seconds to initiate an immediate regeneration cycle.
2. Press and release “Advance Button” during a regeneration cycle to immediately advance the valve
to the next step in the regeneration process.
3. When the valve is in Programming Mode, press the “Advance Button” to move the cursor.
UP BUTTON
1. When the valve is in the Programming Mode, press “Up Button” to adjust setting.
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Page 13
OXY3E Setting Time of Day
Use Up Button to set current hour
Use Up Button to set current minute
Use Up Button to set AM/PM
Default setting is 20 GPG. This iron filter does not meter the
water use. Adjusting the water hardness setting will have
no effect on frequency of regeneration or water quality.
Exit Programming Mode
Enter Programming Mode:
Press and Hold the SET Button for 5 seconds.
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Page 14
OXY3E Programming
Use Up Button to set frequency of backwash cycle. The frequency should never be
less than every 3 days, but may high iron levels or water use may require more
frequent cycles.
Use Up Button to set the hour for time-of-backwash. NOTE: Factory setting is 1:00
AM. If time of backwash is changed ensure that unit does not backwash while
other water treatment equipment may be regenerating.
Use Up Button to set minutes for time-of-backwash.
Use Up Button to set AM or PM for time-of-backwash.
The DEFAULT setting is not used for OXY3E iron filters and must be set to OFF.
Default capacity is 12. This iron filter does not meter the water use.
Adjusting the grain capacity setting will have no effect on
frequency of regeneration or water quality.
Use Up Button to set length of BACKWASH cycle. (factory set for 8 minutes)
Use Up Button to set length of air DRAW cycle. (factory set for 14 minutes)
Use Up Button to set length of FAST RINSE cycle. (factory set for 8 minutes)
The BRINE REFILL cycle is not used for OXY3E iron filters and must be set to OFF.
Press and HOLD the UP button for 5 seconds to enter the programming mode.
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Page 15
DESCRIPTION
UNIT MODEL NUMBER
OXY3-10
OXY3-15
OXY3-20
OXY3-30
OXY3-40
MEDIA VOLUME, cu. ft.
1.0
1.5
2.0
3.0
4.0
GRAVEL UNDERBED, lbs.
20
20
25
50
50
SERVICE FLOW RATES, gpm
Continuous @ 6 gpm/ft2, gpm
3
3
5
6
8
Service @ 12 gpm/ft2, gpm
7
7
9
11
18
Peak @ 18 gpm/ft2, gpm
10
10
14
19
25
PRESSURE LOSS1, psi
@ Continuous Flow Rate
5
7 7 8
9
@ Peak Flow Rate
10
15
13
20
20
REGENERATION FLOW RATES, gpm
Backwash
5.0
5.0
7.0
9.0
10.0
Air Draw and Slow Rinse
0.9
0.9
0.9
0.9
0.9
Rapid Rinse
5.0
5.0
7.0
9.0
10.0
SERVICE PIPE SIZE, in.
1
1
1
1
1
FACTORY REGENERATION SETTINGS
Backwash, minutes
8 8 8 8 8
Air Draw & Rinse, minutes
14
14
14
14
14
Rapid Rinse, minutes
8 8 8 8 8
Total Water Used, gallons
93
93
125
157
173
DIMENSIONS, in.
Mineral Tank, diameter x height
10 x 54
10 x 54
12 x 48
14 x 65
16 x 65
Overall, length x width x height
28 x 14 x 73
28x 14 x 73
30 x 16 x 67
39 x 18 x 85
41 x 19 x 85
DESCRIPTION
UNIT MODEL NUMBER
OXY3E-10
OXY3E-15
OXY3E-20
OXY3E-30
OXY3E-40
MEDIA VOLUME, cu. ft.
1.0
1.5
2.0
3.0
4.0
GRAVEL UNDERBED, lbs.
20
20
25
50
50
SERVICE FLOW RATES, gpm
Continuous @ 6 gpm/ft2, gpm
3
3
5
6
8
Service @ 12 gpm/ft2, gpm
7
7
9
11
18
Peak @ 18 gpm/ft2, gpm
10
10
14
19
25
PRESSURE LOSS1, psi
@ Continuous Flow Rate
5
7 7 8
9
@ Peak Flow Rate
10
15
13
20
20
REGENERATION FLOW RATES, gpm
Backwash
5.0
5.0
7.0
9.0
10.0
Air Draw and Slow Rinse
0.9
0.9
0.9
0.9
0.9
Rapid Rinse
5.0
5.0
7.0
9.0
10.0
SERVICE PIPE SIZE, in.
1
1
1
1
1
FACTORY REGENERATION SETTINGS
Backwash, minutes
8 8 8 8 8
Air Draw & Rinse, minutes
14
14
14
14
14
Rapid Rinse, minutes
8 8 8 8 8
Total Water Used, gallons
93
93
125
157
173
DIMENSIONS, in.
Mineral Tank, diameter x height
10 x 54
10 x 54
12 x 48
14 x 65
16 x 65
Overall, length x width x height
28 x 14 x 73
28x 14 x 73
30 x 16 x 67
39 x 18 x 85
41 x 19 x 85
1
Pressure loss information is approximate and may vary based on frequency and efficiency of backwash, water quality, and
water use since last backwash cycle
GENERAL REQUIREMENTS:
Water Temperature
33°F - 100°F
Water Pressure
25 - 100 psi
Electrical Requirements
110v/60hz
Specifications
14
Page 16
2 8 9
1 3 4 5 6 7 5 A B C D
Component Parts Breakdown
15
Page 17
Ref #
Part Number
Description
A
OR324
O-Ring, -324
B
C102
Connector Nut
C
DTC204-8
Dual Tank Connector (OXY3-10, OXY3-15 & OXY3-20)
DTC204-15
Dual Tank Connector (OXY3-30 & OXY3-40)
D
C101
Split Ring Retainer
1
OXY3-10A VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (New Style OXY3-10 and OXY3-15)
OXY3-20A VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (New Style OXY3-20)
OXY3-30/40A VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (New Style OXY3-30 and OXY3-40)
OXY3E-10 VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (OXY3E-10 and OXY3E-15)
OXY3E-20 VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (OXY3E-20)
OXY3E-30/40 VLV ASSY W/BP
Complete Control Valve, includes backtube assy &
bypass valve (OXY3E-30 and OXY3E-40)
2
DH207
Distributor Head
3
FP207
Distributor Head w/Fillport
4
D100S-54
Distributor Tube, 1” x 54” (OXY3-10, OXY3-15, OXY3E-10 &
Mineral Tank, 10” x 54” (OXY3-10, OXY3-15, OXY3E-10 &
OXY3E-15)
MTP1248N
Mineral Tank, 12” x 48” (OXY3-20 & OXY3E-20)
MTP1465N
Mineral Tank, 14” x 65” (OXY3-30 & OXY3E-30)
MTP1665N-4.0
Mineral Tank, 16” x 65” (OXY3-40 & OXY3E-40)
(SF4821-2 4x2.5 bushing also required)
6*
OXY05P
½ cubic foot pail OXY Media Blend
IP05
½ cubic foot pail Iron Pro Media Blend
IP05M
½ cubic foot pail Iron Pro Media “M” Blend
7
QC20
20 pounds ¼” x 1/8” gravel (OXY3-10, OXY3-15, OXY3E-10
& OXY3E-15)
QC25
25 pounds ¼” x 1/8” gravel (OXY3-20 & OXY3E-20)
QC50
50 pounds ¼” x 1/8” gravel (OXY3-30, OXY3-40, OXY3E-
30, & OXY3E-40)
8
JG-38CV
3/8” Check Valve
9
DTC204-8
Back Tube Assembly, includes 2 each o-rings (A), quick
release nuts (B), and retainers (D) and 1 back tube (C)
(OXY3-10, OXY3-15, OXY3-20, OXY3E-10, OXY3E-15 and
OXY3E-20)
DTC204-15
Back Tube Assembly, includes 2 each o-rings (A), quick
release nuts (B), and retainers (D) and 1 back tube (C)
(OXY3-30, OXY3-40, OXY3E-30 and OXY3E-40)
Component Parts List
*Refer to unit specifications for quantity of media required.
OXY05P media is recommeded when incoming water pH is 7.0 or greater and no manganese is present.
IP05 media is recommended when incoming water pH is less than 7.0 and no manganese is present.
IP05M media is recommended when manganese is present in water supply.
4) Verify sediment being removed is less
dense than the filter media and install a
“Spin-Down” type sediment filter ahead of
the filter to remove well sand
5) Increase frequency of backwash
6) Increase length of backwash and rinse
cycles
7) Verify adequate pumping rate for backwash
8) Probe media bed to check for “Cementing”
9) Check drain line for restriction: frozen,
plugged, kinked, exceeds 15’, overhead
installation, flexible drain line, drain line
diameter too small
10) Disassemble and clean control valve
Water is red from
the tap
A) Leaking bypass
valve
B) Internal valve leak
C) Distributor not
seated properly in
control valve
D) Water usage flow
rate exceeds filter
specifications
E) Insufficient
backwash
1) Verify bypass valve is in service position
and inspect seal, replace if needed
2) Replace spacers and seals
3) Verify distributor tube seated securely in
control valve body
4) Verify actual water usage flow rates against
system specifications
5) Verify adequate pumping rate for backwash
6) Increase frequency of backwash
7) Increase length of backwash and rinse
cycles
Clear water turns
red after drawn
A) Insufficient air draw
B) Plugged injector or
injector screen
C) Open or leaking
bypass valve
D) pH too low
1) Verify air draw check valve is functioning
properly and replace if needed
2) Check drain line for restriction: frozen,
plugged, kinked, exceeds 15’, overhead
installation, flexible drain line, drain line
diameter too small
3) Verify adequate pumping rate for backwash
4) Increase air draw time
5) Remove and clean injector & screen
6) Verify bypass valve is in service position
and inspect seal, replace if needed
7) Test pH. Must be 7.0 or higher or 8.2 or
higher if Manganese is present
(also see next troubleshooting section)
IP05 or IP05M
media fails to raise
pH sufficiently
A) Water usage flow
rate is too high to
provide adequate
contact time
B) Additional steps are
needed to effectively
raise pH
1) Verify actual water usage flow rates against
system specifications
2) Add MpH Adder to media tank
3) Install a chemical feed pump system ahead
of the filter with Soda Ash
Troubleshooting
21
Page 23
PROBLEM
CAUSES
SOLUTIONS
Howling or
whistling noise
during regeneration
A) Inadequate drain
line diameter or
drain line restricted
1) Reconfigure or replace drain line
Control Valve
cycles continually
A) Faulty switch
B) Faulty timer motor
1) Replace faulty switch
2) Replace faulty timer motor
Continuous flow of
water to drain
A) Loss of electrical
power during
regeneration
B) Program wheel
setup incorrectly
C) Debris in control
valve
D) Internal leak in
control valve
E) Drive motor faulty
1) Ensure electrical outlet is functioning
2) Verify timer programming
3) Disassemble and clean control valve
4) Replace seals and/or piston
5) Replace faulty drive motor
Media in the
service lines
A) Unit installed
backwards
B) Damaged distributor
basket
C) Insufficient gravel
under bed
1) Re-plumb the water lines so that the supply
side of the line is connected to the inlet of
the bypass and the service side is
connected to the outlet.
2) Replace damaged distributor
3) Add gravel to filter tank
Troubleshooting (cont.)
22
Page 24
Control Valve Wiring
23
Page 25
TEN YEAR LIMITED WARRANTY
WARRANTY – First Sales, LLC. warrants this water conditioner against any defects that
are due to faulty material or workmanship during the warranty period. This warranty does
not include damage to the product resulting from accident, neglect, misuse,
misapplication, alteration, installation or operation contrary to printed instructions, or
damage caused by freezing, fire, flood, or Acts of God. From the original date of
consumer purchase, we will repair or replace, at our discretion, any part found to be
defective within the warranty period described below. Purchaser is responsible for any
shipping cost to our facility and any local labor charges.
One year on the entire water conditioner
Five years on the control valve
Ten years on the mineral tank
GENERAL CONDITIONS – Should a defect or malfunction occur, contact the dealer that
you purchased the product from. If you are unable to contact the dealer, contact First
Sales, LLC. @ (260)693-1972. We will require a full description of the problem, model
number, date of purchase, and selling dealer’s business name and address.
We assume no warranty liability in connection with this water conditioner other than
specified herein. This warranty is in lieu of all other warranties, expressed or implied,
including warranties of fitness for a particular purpose. We do not authorize any person
or representative to assume for us any other obligations on the sale of this water
conditioner.
FILL IN AND KEEP FOR YOUR RECORDS
______________________________________________________________________
Original Purchaser Date of Purchase Model #
Address of Original Installation City State
Dealer Purchased From Dealer Address City State
First Sales, LLC.
12630 U.S. 33 North, Churubusco, IN 46723
Phone: (260)693-1972 Fax: (260)693-0602
24
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