Step-Hear SH-220 User Manual

STEP-HEAR™ Activator

(SH-220)

User Guide

NAVIGATION AND

INFORMATION SYSTEM

E n g li s h

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CONTENTS

CONTENTS 1
INTRODUCTION 2

Unpacking the Activator 3
DESCRIPTION 4

Activator 4
Charger 4

ACTIVATOR 5
Charging the Activator 5
Turning the Activator On/Off 6
Using the Activator 7
Activator Settings 8

TROUBLESHOOTIING 8
SAFETY INFORMATION 9
GUARANTEE (EU) 10
GUARANTEE (USA) 12
RECYCLING DIRECTIVES 14

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INTRODUCTION

Congratulations on purchasing your STEP-HEAR™
Activator. The STEP-HEAR™ system consists of
two units: a weather resistant transmitter/base and
a small receiver/activator. Once installed, the base
sends out a continuous signal. When the activator,
held by the user, is within the range of the base, it
vibrates and beeps. Pressing a button on the
activator triggers a pre-recorded voice
announcement from the base. This provides
information that helps users find their destination.

It is important that you read the instructions below in
order to use your STEP-HEAR™ system to its full
potential. Keep this user guide in a safe place for
future reference.

This guide explains how to use the following:

STEP-HEAR™ Activator (SH-220)
Please note: Step Hear is not responsible for the

content of voice announcements or any other
recordings played back from the Step Hear bases.
Any content recorded onto the bases are the
responsibility of the base/service provider.

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INTRODUCTION

Unpacking the Activator

On unpacking the activator, you will find the
following contents in the box:

 1 Activator Unit
 1 Charging Cradle
 1 Mains Power Adaptor
 1 Neck Pendant String
 1 Watch Strap
 1 Key Ring
 1 User Guide

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DESCRIPTION

Activator

Charger

Press to Check
Announcement 1,
2 or 3

Power ON/OFF
button

LED

indicator

Charging unit with
power jack
(DC 9V 500mA-1A)

LED
indicator

Charging
cradle

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ACTIVATOR

Charging the Activator

Plug the supplied adaptor cord into the jack found at
the back of the charger and the other end into an
electrical socket. The red LED on the charger will
turn on.

Place your activator into the charger. The green
LED on the activator will turn on and the activator
will vibrate and beeps once. The green LED will turn
off when the activator is fully charged.

Note: When the green LED on the activator flashes
and a tone beeps every 60 seconds, you need to
charge the activator. The charging time for the
activator is about 2 hours.

The activator has a standby time of over 200 hours.

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ACTIVATOR

Turn the Activator On/Off

To turn the activator ON - press and hold the
POWER key on the activator for 2-4 seconds until
one beep tone is heard. The red LED indicator will
flash.

To turn the activator OFF - press and hold the
POWER key for 2-4 seconds until two beep tones
are heard.

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ACTIVATOR

Using the Activator

Once the activator has been charged and the power
turned on, you are ready to use the STEP-HEAR™
system.

The activator can be carried either as a pendant,
key ring or on a watch strap. These accessories are
all supplied.

On arriving in an area where there is an active
base, the activator will vibrate (and beep – see
Activator Settings below).

Press 1, 2 or 3 key once on the activator. The
corresponding pre –recorded announcement stored
in ANN1, ANN2 or ANN3 on the base will be
announced. You will hear useful information to help
you navigate around your current location.

Press the POWER key once to pause the beeping
and/or vibrating. The beeps/vibrating will only alert
you every 60 seconds. If the activator is out of
range for 15 seconds, it will automatically revert to
normal operation mode ready to alert you that you
are in range of another active base.

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ACTIVATOR

Activator Settings

The default setting for the activator is both vibrate
and beep ON. This setting will inform you there is a
Step Hear base within range.

To turn the beep OFF – Press and hold the
activator 1 and 3 buttons together for 5 seconds
until a beep tone is heard. The activator will only
vibrate.

To turn the beep ON - press and hold the activator
1 and 3 buttons together until a beep tone is heard.
The activator will vibrate and beep.

Note: Before you change settings you must ensure
the activator is switched on (see Turn the Activator
On/Off).

The activator keeps the latest settings until a new
setting is received.

TROUBLESHOOTING

Activator not responding when close to a base

 Ensure the activator is charged
 Ensure the activator is switched on

No Announcement Playback

 Make sure to try buttons 1, 2 and 3

No Beep when alerted in proximity of a base

 Change settings so that vibrate and beep are

set to on

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SAFETY INFORMATION

General

Only use the power supply included with the
product.

Do not open the unit. Contact the helpline for all
repairs.

Cleaning

Clean the activator with a soft cloth. Never use
polishes or cleaning agents - they could damage
the finish or the electronics inside.

Environmental

Do not place any part of your product in water and
do not use it in excessively damp conditions or
locations of high humidity.

Do not expose your product to fire or other
hazardous conditions.

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GUARANTEE (EU)

From the moment your STEP-HEAR™ product is
purchased, STEP-HEAR™ guarantee it for the
period of one year. During this time, all repairs or
replacements (at our discretion) are free of charge.
Should you experience a problem then contact our

help line or visit our website at www.m2cshop.com
The guarantee does not cover accidents,

negligence or breakages to any parts. The product
must not be tampered with or taken apart by
anyone who is not an authorized STEP-HEAR™
representative. The STEP-HEAR™ guarantee in no
way limits your legal rights.

IMPORTANT: YOUR RECEIPT IS PART OF YOUR
GUARANTEE AND MUST BE RETAINED AND
PRODUCED IN THE EVENT OF A WARRANTY
CLAIM.

Please note: The guarantee applies to

the EU only

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GUARANTEE

Electrical connection: The apparatus is designed
to operate from a 100 -230V 50/60Hz supply only.

(Classified as ‘hazardous voltage’ according to

EN60950 standard). The apparatus does not
incorporate an integral power on/off switch. To
disconnect the power, either switch off supply at the
mains power socket or unplug the AC adaptor.
When installing the apparatus, ensure that the
mains power socket is readily accessible.

Declaration: Step-Hear hereby declare that this
SH-220 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.

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RECYCLING DIRECTIVES

The WEEE (Waste Electrical and Electronic
Equipment) has been put in place for the products
at the end of their useful life are recycled in the best
way.
When this product is finished with, please do not put
it in your domestic waste bin.
Please use one of the following disposal options:

- Remove the batteries and deposit them in an
appropriate WEEE skip. Deposit the product in an
appropriate WEEE skip.

- Or, hand the old product to the retailer. If you
purchase a new one, they should accept it.
Thus if you respect these instructions you ensure
human health and environmental protection.

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