Stentorfield Profile, Contour Operator's Manual

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OPERATOR’S MANUAL

Part No. PR09682000 Issue 2 02/02

Profile & Contour

OPERATOR’ S MANUAL

Contents

Page No.

Introduction ...................................................................................................2

Important Safeguards...................................................................................2

Features...........................................................................................................3

Specifications..................................................................................................4

External Features..........................................................................................5

Internal Features...........................................................................................6

Installation Procedure..................................................................................7

Connecting the Water Supply....................................................................8

Connecting the Electricity Supply.............................................................8

Setting Up.......................................................................................................9

How to Vend a Drink ................................................................................11

Daily Cleaning and Re-filling.....................................................................12

Coffee Brewer Maintenance ....................................................................17

Tea Pot Brewer Cleaning..........................................................................18

Operator Functions ...................................................................................19

Problem Solving ..........................................................................................30

De-commissioning the Machine..............................................................31

Recommended Spares List.......................................................................32

The following symbol is used throughout this Operator’s Manual:

Safety First! Take care, risk of personal injury.

Operator’s Manual

Introduction

This manual provides a guide to the daily operation, basic cleaning and maintenance tasks and operator accessible programming functions of the

Profile and Contour

range of table-top vending machines and indicates when the operator should call a qualified service engineer for assistance.

Important Safeguards

When using the machine, always have this manual available for quick and easy reference and always follow these basic safety precautions:

1. Read all instructions before using the machine and ensure that anyone who will be involved with the cleaning or refilling of the machine also reads the instructions.

2. The machine should be situated on a strong horizontal surface, at a convenient height and in a position where it is not likely to be knocked off.

3. The mains lead should never trail from the machine and should always be kept away from hot surfaces and sharp edges.

4. Do not operate the machine if any part is damaged, e.g. mains lead, until it has been checked by a qualified Service Technician.

5. Allow the machine to cool before handling or moving.

6. Never immerse the machine in water, or any other liquid and never clean it with a water jet.

7. If the machine should accidentally freeze up, call a Service Technician to check it before switching on.

8. Ensure that you are conversant with the ‘Health and Safety at Work and Electricity at Work Regulations 1989’.

ALWAYS DISCONNECT THE MACHINE FROM THE MAINS ELECTRICITY SUPPLY BEFORE CLEANING AND SERVICING.

This machine is for indoor use only and because it is a food machine, should be sited in a clean, hygienic area.

It is recommended that this equipment is serviced by a trained Service Technician.

Operator’s Manual

Features

The Stentorfield Profile and Contour®table-top machines from Crane Merchandising Systems, offer a complete range of hot drinks including Freshbrew Tea and Coffee, Decaffeinated Coffee, Cappuccino, Espresso and Chocolate.

The LCD display, which provides information regarding selection and pricing, enables the user to obtain a drink easily and quickly.

The Microprocessor Control System provides an automatic hot and cold flushing facility, fault condition messages and a key operated jug facility, ensuring complete reliability and flexibility.

Up to twelve independent drink prices are available.Alternative prices and free vend periods are available on all selections.

Full cost control is maintained via the audit facility. This provides precise information on drink counts and ingredients used.

It is the policy of Crane Merchandising Systems to continue developing its range of beverage equipment.The information presented within this document is for information only and may be changed without prior notice.

Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual.

Operator’s Manual

Specifications

* An external fitment is required to enable the Profile machine to support cashless operation

All weights and dimensions are approximate and are for guidance only.

Water Filter - External Fitment (where fitted)

The machine may be fitted with either an Everpure or Brita filter head and filter cartridge. This unit will be located either within the machines base cabinet (where applicable) or in the water supply line.

To maintain optimum drink quality, the cartridge should be replaced every six months or earlier, depending upon the number of vends.

Operator’s Manual

Profile Contour

Height 985 mm 985 mm Depth 590 mm 590 mm Width 540 mm 660 mm Weight 105 kg 184 kg Electrical Services

(i) Voltage 220 - 240 Volts AC (ii) Current 13 Amp Fused

(iii) Frequency 50 Hz

Water Services

(i) Pressure 100 Kpa (1 Bar) - 800 Kpa (8 Bar) (ii) Stopcock 15 mm BSP from rising main

Cup Capacity 350 (when using 7oz squat cups) Cup Type 7oz squat, 7oz tall and 9oz tall versions of the HIPS vending cup

may be used although modification to the machine will be

required to change between cup types

Coin Mechanism Coin mechanisms and cashless card systems*

can be fitted on request

External Features

Note: Illustration shows the Contour.

Key:

Operator’s Manual

1. Door

2. Door Lock

3. Cup Stand

4. Drip Tray

5. Selection Decals

6. Coin Entry (where fitted).

7. LCD Display

8. Keypad

9. Coin Return (where fitted)

Internal Features

Note: Illustration shows Contour interior.

Key:

Operator’s Manual

1. Coffee Canister (Freshbrew

machines only)

2. Coffee Brewer (Freshbrew machines

only)

3. Tea Brewer (Freshbrew Contour

machines only)

4. Large Freshbrew Waste Bucket

5. Small Freshbrew Waste Bucket

6. Drip Tray Grill

7. Mixing System

8. Cup Turret

9. Large Ingredient Canister

10. Door Switch

11. Filter Paper Roll (Freshbrew machines only)

12. Small Ingredient Canister

Installation Procedure

Important!

It is essential that personnel responsible for installing, commissioning and servicing the machine understand the following:

1. The installation and commissioning of the machine should only be carried out by trained and authorised service engineers.

2. All water and electrical services must be correctly and safely connected.

3. All covers should be replaced correctly and securely and the machine left in a safe condition.

4. The machine is suitable for indoor use only, sited in an area with a recommended ambient temperature not below 10º C and not exceeding 30º C.

5. Prior to moving the machine to its location, ensure that there is sufficient access space available via passageways, stairs, lifts, etc and that the table/counter where the machine is to be located is strong enough to safely support its weight. (Refer to Specifications Table).

6. The machine should be located near the appropriate water and electrical services as detailed in the specification table.

7. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance must be allowed between the back of the cabinet and the wall.

8. Open the cabinet door. Remove all transit packing and the installation kit from the machine. Check for visual signs of damage which may have occurred during transit.

9. If the machine is damaged or any parts are missing, you must contact the supplier immediately.

10. Ensure that the machine is levelled in both front to back and side to side planes using the adjustable levelling feet.

Operator’s Manual

Connecting the Water Supply

1. The machine should be situated within 1 metre of a drinking water supply from a rising main, terminating with a W.R.C. approved 15mm compression stop tap.

2. The water supply should comply with both the Statutory Instrument No.1147 “Water, England and Wales” and The Water Supply (Water Quality) Regulations

1989.Water pressure at the stop tap must be within the limits 1 - 8 Bar (100 Kpa - 800 Kpa).

3. Connect the flexi-hose supplied with the machine to the stop tap ensuring that the seal supplied is fitted correctly. Flush the system via the stop tap (several gallons) before connecting the hose to the machine.

4. Connect the hose to the inlet valve located on the rear of the machine.Ensure that the seal is correctly fitted.Ensure that all water supply fittings are tight.Turn on the stop tap and check for leaks.

Connecting the Electricity Supply

Safety First! THE MACHINE MUST BE EARTHED. ON NO ACCOUNT

SHOULD IT BE EARTHED TO THE WATER SUPPLY PIPE

The machine must be connected to a 240 Volt 50Hz 13 amp fused switched socket outlet, installed to the latest edition of the IEE regulations, using a 3 pin BS approved 13 amp fused plug.

Important: If the mains lead becomes damaged in any way it must be replaced by a special lead available from the manufacturer.

Operator’s Manual

Setting Up

The following procedure must be carried out by a trained installation engineer before the machine can be used for the first time.

1. Ensure that the electrical and water services to the machine are connected

correctly and turned on. Ensure that the waste tray is fitted correctly to the machine.

2. Open the front door of the machine. Insert the safety key supplied with the machine

into the door switch.The machine is now

on.

3. Whilst the boiler in the machine is filling, the display will show the message:

4. As the water in the boiler starts to heat, the message on the LCD will change to:

5. Ensure that no water overflows from the boiler tank overflow pipe into the waste

tray. Check the system for leaks.

Safety First! Should the machine fail to fill correctly or leak, turn off the stopcock and contact the machine supplier for assistance.

6. Check the LCD display on the front of the machine to ensure that the water has

heated to the correct temperature and that the machine is in standby mode.The display will show the message:

Where XX:XX is the current time.

7. Loading the cup turret. Swing the cup turret assembly out of the machine and

remove the lid. Fill the tubes with the correct size cups for the type of cup turret fitted to the machine.

Important: Do not fill the tube directly above the cup dispense position.Allow the cup turret to rotate a full tube to the cup dispense position. Rotating the cup turret by hand will damage the mechanism.

Operator’s Manual

SORRY NOT IN USE

LOW WATER

SORRY NOT IN USE

WATER HEATING

PLEASE SELECT DRINK

TIME XX:XX

Allow the cups to drop into the tubes directly from the packaging. DO NOT TOUCH THE CUPS WITH YOUR HANDS. Replace the cup turret lid.

8. Remove the ingredient canisters - DO NOT place ingredient canisters on the floor. Remove the lids from the ingredient canisters. Fill the canisters with the correct ingredients, re-fit the lids and re-fit canisters into machine.

9. Return the cup turret assembly to its operating position. Ensure that the unit locks into place.

Freshbrew models only, proceed with steps 10 and 11

10. Remove the pin from the filter paper holder. Load the filter paper roll (provided in the installation kit) onto the support. Replace the pin.

11. Press and release the

paper feed switch, located in the switch panel on the rear

of the door, to operate the brewer.When the brewer chamber reaches its fully open position, remove the safety key from the door switch to switch

off the power to

the machine. Remove the brewer cover. Carefully feed the filter paper under the raised chamber

and through the feed wheels. Refit the brewer cover. Replace the safety key into the door switch to restore power to the machine.The

filter paper will index automatically and the brewer chamber will return to the closed position.

Whilst this operation is taking place the display will show the message:

12. Press the cup test switch, located in the switch panel on the rear of the door, to index the cup turret mechanism to the first available full cup stack. Ensure that the cup drop mechanism operates correctly.

13. Operate the machine through its complete range of vends to ensure that each vend is correctly dispensed. Place an empty cup under the dispense head for each selection. Remove the safety key and close the cabinet door. Ensure that the machine is left in a clean and safe condition.

Operator’s Manual

BREWER REPOSITIONING

PLEASE WAIT

Operator’s Manual

How To Vend A Drink

1. Insert sufficient credit to cover cost of drink

choice (where applicable).

Press the number combination on the keypad for the drink of your choice followed by a strength option if required.

2. Cup will drop into the cup catcher and dispense

head will move into dispense position.

The drink will now be delivered into the cup.

3. The dispense head returns to its parked

position and the display will tell you when your drink is ready.

Remove the cup carefully from the cup catcher.

Press the coin return button situated next to the coin entry to receive any change owed.

4. To vend a drink into your own cup, lower the

cup stand to horizontal position. Place your cup on the stand.

Select a drink as described above. Press the

(star) key before pressing the drink selection number on the keypad.

Remove your cup and raise the cup stand into its vertical position.

Operator’s Manual

Daily Cleaning and Re-filling

The quality of drinks produced by Profile and Contour®machines can only be maintained if the machine is cleaned regularly following the schedule outlined. Before carrying out the daily cleaning procedure described on the following pages, it is recommended that you have the following materials to hand:

❍ Bactericidal Cleaner ❍ De-Staining Agent ❍ Cleaning Cloths ❍ Paper Towels ❍ Small Brush ❍ Two Large Buckets ❍ Disposable Gloves

Bactericidal Cleaner

This can either be a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging. The solution should be used for cleaning machine components and wiping surfaces during the cleaning operation.

De-Staining Agent

This is a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging.The solution can be used on heavily soiled or stained components such as buckets and drip trays. Items or surfaces cleaned with this solution must be rinsed in clean water to remove traces of the cleaning agent.

Liquid Destainer - Brewer Units

Crane Merchandising Systems recommends that a liquid destaining product is used for cleaning the brewer units fitted to

Profile and Contour®machines.The product must

be user in accordance with the instructions on the product packaging, following all health and safety guidelines. Detailed procedures for cleaning coffee and tea brewer units fitted to the machines are outlined on pages 17 and 18 of this operator’s manual.

It is necessary to carry out the cleaning and maintenance procedure outlined on the following pages on a regular basis, either at the end of the day or at the start of the day before the machine is in constant use.

Operator’s Manual

1. On arrival at the machine, open the door. Fill a

cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the instructions on the product packaging.

Swing the cup turret assembly out of the machine in order to gain access to the ingredient canisters.

Remove the ingredient canisters. DO NOT PLACE THEM ON THE FLOOR.

2. Remove the canister shelf and extract tray.

Using a dry brush, clean the area under the extract tray.

Wipe the upper interior of the machine. Clean the extract tray and refit into machine.

3. Remove steam hoods (a) and mixing bowls (b) from

whipper bases (c). Remove the dispense pipes (d) from the whipper

bases (c) and the plastic dispense block. Remove the plastic thumb-screw securing the

plastic dispense block to the dispense head assembly. Remove the dispense block and clean thoroughly with the mixing system components.

4. Remove the complete whipper unit (a),including the

whipper base as shown. Split the whipper unit into separate parts - whipper

base, mixing chamber and impeller. Clean all of the mixing parts, including the steam

hoods and mixing bowls thoroughly in the diluted bactericidal cleaner solution.

Rinse all components with clean water and dry thoroughly before refitting to machine.

Operator’s Manual

5. Refit the whipper bases (a). Rotate the base anti-

clockwise to lock into position as shown. Refit the impeller's (b). Line up the dot on the

impeller with the flat on the motor shaft. Refit mixing chambers, mixing bowls, steam hoods

and dispense pipes.

6. Refit the dispense pipes to mixing chamber outlets.

Refit the plastic dispense block to the dispense head assembly. Secure with the plastic thumb screw (a).

Ensure that the dispense pipes are located into their correct positions in the dispense block as shown in the illustration.

7. With a damp sanitised cloth, remove any ingredient

on the exterior of the canisters, including any product build-up around the canister outlets.

Check ingredient canisters and refill if required. Refit the canisters into the machine from left to

right.Ensure that the canisters are refitted correctly. Weekly: Empty and wash the ingredient canisters.

Dry thoroughly, refill and refit into machine.

8. Remove the freshbrew waste bucket(s), where

fitted, from the machine. Empty the contents, clean and refit to machine.

9. Remove the drip tray from the machine. Empty and

clean. Clean around the cup station area with a damp

sanitised cloth. Wipe down the interior of the door. Clean the base,

sides and back of the machine. Replace the drip tray.

10. Undo the thumb screws and remove cup throat

complete with drain pipe (a). Clean cup throat and pipe in the sanitiser solution. Rinse components with clean water and dry

thoroughly. Reassemble to machine ensuring that drain pipe is

correctly located through drain hole.

11. Check the levels of the cups in the cup stack.Where

necessary, remove the cup stack lid and fill. Important: Do not fill the tube directly above the

cup dispense position.Allow the cup turret to rotate a full tube to the cup dispense position.Rotating the cup turret by hand will damage the mechanism.

DO NOT TOUCH THE CUPS WITH YOUR HANDS.Allow the cups to drop into the cup stack directly from the packaging. Replace lid.

12. Un-lock the cashbox (where fitted); remove and

empty. Refit the cashbox to the machine, turning the lock

to secure.

Operator’s Manual

13. Remove the coin mechanism cover (where fitted).

Wipe the inside of the coin mechanism with a damp cloth.

Check the coin tubes and refill as required.

14. Restore power to the machine using the safety key

as shown in the illustration. Press the

program entry switch, located in the

switch panel on the rear of the door and enter the correct operator code - selection button 1 followed by 7.

Proceed as follows:-

(i) Press the

flush switch and check that all of the

mixing stations are water tight.

(ii) Using the

service switch, test vend each drink

selection.

(iii) Press the

view counters switch and record

the audit information.

Remove the safety key and close the door.

Clean and buff the outside of the machine.

Operator’s Manual

Coffee Brewer Unit Maintenance

At least twice a week the coffee brewer unit must be removed from freshbrew machines and cleaned.

Safety First! Never clean or service the brewer unit while it is in motion as fingers may become trapped in the mechanism.

Referring to the diagram, proceed as follows:-

1. Open the front door of the machine. Remove the

paper/waste ingredient guard.

2. Switch

on the power using the door switch safety

key.

3. Press and release the paper feed switch to index

the brewer to its fully open position.

4. When the brewer reaches its fully open position,

remove the safety key to switch

off the power.

5. Tear the filter paper above the brewer (a).Remove

the used paper from the brewer unit.

6. Remove the brewer dispense pipe from the dispense head.

7. Pull down the brewer release pin (b) and carefully lift the brewer unit up and clear

of its locating bracket.Thoroughly clean the external surfaces of the brewer.

8. With the brewer unit removed from the machine, clean the area surrounding its

locating bracket.Refit brewer to machine and refit the outlet pipe to the dispense head.

9. Switch

on the power using the door switch safety key.The brewer chamber will

return to its closed position.

10. Pour 2-3 full cap measures of de-staining fluid directly into the top of the brewer

chamber. Flush the brewer using the brewer flush facility a minimum 4 times.

11. Press and release the paper feed switch to index the brewer to its fully open

position. Remove the door switch safety key to switch

off the power to the

machine.

12. Feed the filter paper through the paper feed mechanism. Switch

on the power to

the machine using the safety key. Filter paper will index automatically and the brewer chamber will return to its closed position. Refit brewer guard.

13. Remove the brewer waste bucket and empty the contents. Clean waste bucket

and refit. Remove the safety key and close the door.

Operator’s Manual

Tea Pot Brewer Cleaning

At the same time as the coffee brewer is being cleaned, the tea brewer (where fitted) should also be removed and cleaned.

Safety First! Never clean or service the tea pot brewer unit while it is in motion as fingers may become trapped in the mechanism.

Referring to the illustrations, proceed as follows:-

1. Remove the tea pot bowl and mounting bracket

assembly from the machine. Clean all parts of the tea pot bowl assembly and

mounting bracket using the liquid destaining agent. Follow the instructions for soak cleaning on the product packaging.

Rinse all components with clean water and dry thoroughly.

2. Undo the thumb screw retaining the brewer unit.

Remove the complete brewer unit from the machine as shown.

3. Split the brewer unit into its separate parts as

shown. Clean bowl (a), gauze (b) and outlet (c) using the

liquid destaining agent. Follow the instructions for soak cleaning on the product packaging.

Rinse all components in clean water, dry thoroughly and refit to machine.

Re-fit tea pot bowl/mounting bracket assembly.

Operator’s Manual

Operator Functions

Programming Mode

To access the Programming mode you need to enter a sequence of key strokes on the front panel.The time between each key stroke must be less than 5 seconds otherwise the machine will return to standby mode.Once in Programming mode, there is no time constraint.

Programming mode utilises the front panel keys, as defined in Figure 1,in order to enter values and commands.

Figure 1

During programming the keys are used as follows:

Buttons 0-9 Used for entering data

‘C’ Used for correcting data

‘Blank’ For moving to a higher programme level

▲ (Strong) For indexing up in a programme, or incrementing data ▼ (Mild) For indexing down in a programme, or entering data

‘Normal’ For entering data in a programme, or moving to a lower

programme

N.B. In the following programming section,the ‘normal’ key will be referred to as the

access key, the ‘strong’ key as the up (

▲) key and the ‘mild’ key as the down (▼)

key.

Operator’s Manual

Accessing the Programming Mode

1. Press the program entry switch, mounted in a panel inside the top of the door,

followed by the Operator’s Access Code - selection button 1 followed by 7.Code entry errors may be erased using the cancel (C) key.

2. With the correct code entered the title of the first sub-program will be displayed

on the LCD.The LCD will display the message:

3. To step through the sub programs, press either the up (

▲) or down (▼) keys.

4. To access a displayed sub program, press the access (normal) key.

5. If any numerical data parameter is entered, it may be changed in one of two ways:

(a) Pressing the up (

▲) or down (▼) keys increases or decreases the number on

each key press.

(b) Keying in the actual digits of the number required. Using this method, the new

number will be displayed in place of the current parameter.

6. Once the correct number has been entered, press the access key to overwrite

the old parameter with the new number.To retain the old parameter press either the ‘blank’ or cancel (C) key.

Note: It is not possible to vend a drink in Programming mode.

FOR SERVICE PRESS ACCESS

Operator’s Manual

Function Switches

Profile and Contour®machines are fitted with 3,

two position rocker switches, mounted in a panel inside the top of the door.

These switches are used for the following functions:

Program Entry Switch

This switch allows the operator to access the operator’s program. Once pressed, enter the Operator’s Access Code (selection button 1 followed by 7) from the keypad.

Paper Feed Switch (Freshbrew Models)

This switch allows the operator to feed a new paper roll through the coffee brewer. When the switch is pressed and released,the brewer will index to its fully open position and stop.The operator can then safely feed the filter paper through the brewer’s paper feed mechanism. Pressing and releasing the paper feed switch again will cause the filter paper to index automatically and the brewer chamber will return to its closed position.

Flush Switch

1. The Flush sequence operates automatically and flushes the complete water

system. Before the sequence begins, the system waits until the water is at the correct temperature determined by the thermostat. During the entire sequence, the LCD displays the message:

2. In order to guarantee the highest standards of cleanliness, the boiler fill valve is

disabled,ensuring that the water used in the sequence is delivered at the optimum temperature to kill any micro-organisms. Each hot water valve and the corresponding whipper is switched on in sequence for a pre-set flush time.

3. Once the flush cycle is complete, the boiler refills and when the water is at the

correct temperature, the machine returns to standby mode, ready to vend.

4. To flush the machine:

Caution: Ensure that the waste tray is empty (and in place) and keep hands away from the dispensing area whilst the flushing cycle is in operation.

SORRY NOT IN USE SELF CLEANING

Operator’s Manual

a. Open the front door of the machine and insert the safety key. b. Press and release the flush switch. c. Empty the waste tray when complete.

Brewer Flush Switch (Freshbrew Models)

1. The brewer flush switch allows the brewer to be flushed independently. In order

to guarantee the highest standards of cleanliness, the boiler fill valve is disabled, ensuring that the water used is delivered at the optimum temperature to kill any micro-organisms.

2. The brewer unit is filled with hot water and then operated through four complete

brew cycles.

3. Once the flush cycle is complete, the boiler refills and when the water is at the

correct temperature, the machine returns to standby mode, ready to vend.

4. To flush the machine:

Caution: Ensure that the waste tray is empty (and in place) and keep hands away from the dispensing area whilst the flushing cycle is in operation.

a. Open the front door of the machine and insert the safety key. b. Press and release the brewer flush switch. c. Empty the waste tray when complete.

View Counters Switch

1. Internal counters monitor the numbers of vends of each drink type, the number

of jug vends, free vends and the weights of each of the ingredients used.

2. To view the counters:

a. Open the front door of the machine. b. Press and release the view counters switch. c. Step through the list using the

▲ and ▼ keys on the front panel.

d. When complete, press the ‘Blank’ or cancel (C) key to return to standby

mode.

Service Switch

Pressing the service switch allows the operator to make one free test vend using the keypad on the front of the machine to ensure that the machine is operating correctly. Drinks vended using the service switch are recorded in the vend counters.

Operator’s Manual

Sub Programs

The 10 sub programs within the Operator’s Program are shown in the following diagram - figure 2.

Figure 2

To access a sub program within the Operator’s Program,enter the programming mode as described previously.To step through the sub programs, press either the up (

▲) or

down (

▼) keys.To enter a displayed sub program, press the access key.

Operations Sub-Program

Upon entry into the operations sub program, pressing the access key on the keypad will display the ‘Service’ function. Pressing the access key again will carry out the function described.To move to the next function, press the up (▲) or down (▼) keys.

To return to the main menu, press the cancel (C) key.

The operations sub-program is split into seven separate functions:

(a)

Service: When accessed, this function allows the operator to test vend each drink selection, for example after carrying out the cleaning procedure.

(b)

Self Clean: This function allows the operator to program two periods during the day when the machine will automatically flush through the entire water system.

Operator’s Manual

roll through the coffee brewer feed mechanism.

(d) Brewer Flush: This function enables the brewer unit to be flushed

independently.

(e)

Counter Reset:This function enables the operator to reset all vend/weight counters to zero.To reset the counters,press the access key.All counters are cleared at this point, the machine gives an intermittent beep and flashes the message:

to warn the operator.To clear the warning and return to standby mode,press the cancel key.

(f)

Cup Test: When this function is accessed, the cup drop solenoid is operated and a cup dropped into the cup catcher.This ensures that the mechanism is working correctly.

(g)

Park Head: Pressing the access key on the keypad causes the dispense head to move to its fully extended (dispensing) position. Press the key again to return the head to its parked position.

Note: The ‘service’, ‘self clean’,‘paper feed’ and ‘brewer flush’ functions duplicate the functions of the ‘service’, ‘flush’, ‘paper feed’ and ‘brewer flush’ switches described earlier.

Drink Price Sub-Program (Default = 10)

1. The drink price sub-program allows the normal tariff prices to be individually set

for each drink.

2. Upon entry into this sub-program,the name of the first drink (Coffee) is displayed,

followed by its price.The LCD will display the following message:

3. To alter the drink price, press the access key.The LCD will display the following

message:

COUNTERS RESET

COFFEE PRICE = 10

COFFEE PRICE > 10

Operator’s Manual

4. The = symbol changes to a > symbol indicating that it is now possible for new

data to be entered.Key in the new price using the keypad and when correct press access to overwrite the old data.

5. The prices for other drinks can now be set following the sequence described in

the previous “

Programming Mode” section.

Alternative Tariff 1 Sub-Program (Default = 15)

This sub-program works in exactly the same way as the drink price sub program and has the same appearance. The prices set in this program will be in force during tariff 1 periods.

Alternative Tariff 2 Sub-Program (Default = 20)

This is identical to the alternative tariff 1 sub-program except that the prices set here will be in force during tariff 2 periods.

Alternative Price Period Sub-Program

This sub-program enables the times to be specified when each of the above tariffs should be in force.There is a four level tariff structure available:

Normal Tariff:

This relates to prices set in the drink price sub-program and in force when no alternative price period is currently applicable.

Tariff 1:

Prices set in the tariff 1 price sub-program.

Tariff 2:

Prices set in the tariff 2 price sub-program.

Tariff 0:

Sets the machine into free vend.

The machine is factory set to the normal tariff, with no alternative prices available.To change the tariff period, proceed as follows:-

1. On entry into the sub-program the display will show the message:

P1 = 00:00 - 00:00 TARIFF - EVERY DAY

2. This is an empty price period.To enter a price period (e.g. 10:30 - 15:45,Tariff 2,

Weekends), press access.The display will now read:

Note: The arrow symbol (>) indicates that it is possible to update the display.

3. Enter the correct start time in hours and minutes using buttons 0 - 9 on the

keypad.

Note: To correct any entry errors, press cancel to delete the last digit entered.

Pressing cancel with no digits displayed will exit to the Operator’s program.

4. With the start time entered press access. Enter the finish time as described above

and press the access key.The display will now show:

5. To set the tariff period, enter a number between 0 and 2 (or use the up (

▲) or

down (

▼) keys) followed by access.The message will change to:

6. Using the up (

▲) and down (▼) keys, index the day setting between “Every day”,

“Weekdays” and “Weekends”. When the required day setting is displayed, press

the access key to complete the price period data entry. The message on the display will read:

7. There are a maximum of ten possible price periods available. To enter another

price period, use the up (

▲) or down (▼) keys to view the periods until an empty

period is displayed. The new period is entered in the same way as described previously.

8. If the start time is entered as being a later time than the finish time, the period

will not be accepted by the machine. If periods overlap,the first overlapping period in the list will be the one in force until it has finished. To delete a period, continue as if that period were to be re-programmed, and when the display is requesting the start time to be entered, press cancel.

Operator’s Manual

PERIOD 10:30 - 15:45 TARIFF 2 EVERYDAY

PERIOD 10:30 - 15:45 TARIFF > 0

PERIOD 10:30 - 15:45 TARIFF 2 > EVERYDAY

START > 00:00

Operator’s Manual

Vend Counters Sub-Program

1. When the vend counters sub-program is entered, the first drink counter is

displayed:

2. The up (

▲) and down (▼) keys enable the counters for each drink to be viewed,

and values noted, but they cannot be altered using the keypad.These counters can only be reset by using the ‘reset counters’ function within the “operations sub- program”.

3. There is one vend counter for each drink, plus counters for jug vends,free vends,

total vends and total sales value.The total sales data is displayed in units of 1 penny.

Weight Counters Sub-Program

1. The weight counters sub-program operates in exactly the same way as the vend

counters sub-program with the LCD displaying the weights of individual ingredients used.Weights are displayed in units of one kilogram.

2. There is one weight counter displayed for each ingredient allocated to a canister

in the canister configuration sub-program.These counters are reset using the using the ‘reset counters’ function within the “operations sub-program”.

Time/Date Sub-Program

The machine maintains a record of the current time and date in 24-hour format.The date is programmed for leap-year roll-over and should not require adjustment.

To set the time and date, proceed as follows:

1. The Time/Date sub-program displays the time, date and day of the week.The up

(

▲) and down (▼) keys are used for viewing the three different messages.

2. To view the time, enter the time/date sub-program. The display will show the

message:

where xx:xx is the current time.

COFFEE 1372

TIME = XX:XX

3. To change the time shown, press the access key.The display will now show:

4. Enter the correct time in hours and minutes using buttons 0 - 9 on the keypad.

5. When correct, press access.The time is now set.To view the date, press the up

or down key until the display reads:

where xx:xx:xx is the current date.

6. To change the date, press the access key.The display will now show:

7. Enter the correct date using the sequence day, month, year using buttons 0 - 9 on

the keypad.

8. When correct, press access.The date is now set.To view the day, press the up or

down key until the display reads:

where xxxxxxxxx is the current day of the week.

9. To change the day, press the access key.The display will now show:

10. Use the up or down arrow keys until the required day is displayed.Press the access

key. The time, date and day are now programmed.

Operator Code Sub-Program (Default 17)

Entry into the Operator code sub-program enables the operator code to be changed. This code may be of any length up to seven digits. Enter a new code at the prompt and when correct press the access button.

Operator’s Manual

DAY = XXXXXXXXX

> XXXXXXXXX

DAY = XXXXXXXXX

TIME = XX:XX SET TIME > 00:00

DATE = XX:XX:XX

DATE = XX:XX:XX SET DATE > 00:00:00

Operator’s Manual

Jug Code Sub-Program

1. The jug code is a two digit security code that when entered correctly via the

keypad,followed by a two digit drink selection number, allows a jug to be vended. Entry into the jug code sub program allows the operator to set a unique jug code.

2. Access the jug code and enter a new code using buttons 0-9 on the keypad. Press

access to overwrite the old code.

Operator’s Manual

Problem Solving

In the unlikely event of the machine developing a problem, details are given in the table below (figure 3) on how to deal with common faults that can be easily remedied by the operator.

Safety First! Should the remedy given below not cure the problem, or the fault is not listed, DO NOT ATTEMPT TO CURE THE FAULT YOURSELF. Contact your machine supplier for assistance.

Figure 3

Fault Possible Cause Remedy

Waste tray overflowing Level sensor incorrectly Ensure sensor is placed

located or jamming correctly in the tray

Incorrect drinks Ingredient canisters Refit canisters into their dispensed located incorrectly correct positions

Leaking from dispense Mixing bowls/chambers Refit correctly and ensure area fitted incorrectly that all mixing stations

are water tight

Low water showing Water supply Ensure water supply is on LCD display turned off turned on at stop-tap

Blank LCD display Electricity supply Ensure electricity supply

turned off is turned on at the mains

Cups jamming Incorrect cup size Remove cups from cup

turret and replace with correct size cups

No change given (i) Coin tubes jamming Clear coin tubes and from change-giver check for blockage (where fitted)

(ii) Coin tubes empty or Check and refill coin tubes

below pre-set level where necessary

Coffee brewer unit (i) Incorrect paper fitted Remove and fit correct jamming 90mm filter paper

(ii) Filter paper loaded Reload paper and ensure

incorrectly that it feeds correctly

(iii)Paper fouling on Adjust brewer guard.

brewer guard DO NOT REMOVE

Operator’s Manual

Machine Leaking

Should the machine develop a leak, switch off the mains water supply at the stop-tap and if safe to do so, switch off the mains electricity supply. Contact your machine supplier for further assistance.

Safety First! Do not attempt to repair the machine yourself.

De-Commissioning the Machine

Should the machine need to be shut down for short periods, for example over a long weekend, no special treatment is required.The machine should be thoroughly cleaned before the site is closed down and on return it is advisable to vend each drink type to ensure correct operation and to “freshen up” the machine.

If the machine is to be moved or transported, remove all ingredients and thoroughly clean the machine. If a coin module is fitted, remove any cash from the coin tubes and cash box. Disconnect all electricity and water supplies.

The machine should be transported upright at all times. Contact the supplier of the machine for assistance.

Operator’s Manual

Recommended Spares List

The spares items listed below are available from your machine supplier.

Ref. No. Part No. Item Description

1 (i) PL01971000 Whipper Base - Grey

(ii) PL02460000 Blind Whipper Base - Black 2 SI01295000 O Ring Seal 3 SI01986000 Seal 4 PL01970000 Impeller 5 (i) PL02275000 Mixing Chamber - Grey

(ii) PL02495000 Mixing Chamber - Black 6 SI01171960 Silicon Pipe 7 (i) PL01967000 Mixing Bowl - Grey

(ii) PL02458000 Mixing Bowl - Black 8 (i) PL01966000 Steam Trap - Grey

(ii) PL02457000 Steam Trap - Black 9 PL01313000 Canister - Tall

10 WF01176000 Filter Paper Roll 11 ME01849000 Retaining Clip 12 PL02266000 Canister - Short 13 PL04407000 Canister Lid - Rectangular 14 PL02712000 Canister Lid - Square

10 11 12 13 14