élan Cybra® User Guide
Stenograph, L.L.C.
1500 Bishop Court
Mount Prospect, Illinois 60056
www.stenograph.com
Release: July 2007; March 2007; July, 2006
Copyright 2006, Stenograph, L.L.C.
All Rights Reserved. Printed in U.S.A.
No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means (electronic,
mechanical, photocopy, recording or otherwise) without the prior
written permission of Stenograph, L.L.C.
Case CATalyst, EasyLock, élan Cybra and Stenograph are
trademarks and registered trademarks of Stenograph, L.L.C.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Congratulations on the purchase of your new élan Cybra!
We strongly encourage you to read the User Guide and practice
using your machine according to the instructions contained herein.
This will allow you to become comfortable and familiar with your
new writer before taking it on a job or to class.
Your élan Cybra comes with one rechargeable battery pack.
Advanced battery technology prevents the battery from
overcharging so you don’t have to worry about leaving the battery
on the charger overnight or over a weekend. Be aware that batteries
are consumable items and are usually ready to be replaced every
twelve to eighteen months.
EasyLock
®
tripod positioning with a positive-locking mechanism
provides quick and easy setup. Simply open and set the tripod on
the floor and place your machine on it according to the instructions
in this guide. The design of the tripod assures a smooth, even
writing platform for you to enjoy.
You’ll probably notice how light the élan Cybra is -- just over 5
pounds which makes it a lot easier to carry than earlier models.
Depending on your model, the wheeled backpack or soft-sided
carrying case also lightens your load when moving from place to
place for CART, transcription or captioning jobs.
Be sure to check the Stenograph web site, www.stenograph.com,
for updates to the élan Cybra. The élan Cybra was designed with
you in mind. We know you’ll enjoy using it!
STENOGRAPH, L.L.C.
iii
The Importance of Working Comfortably and Effectively
Stenograph believes that the élan Cybra shorthand machine, when
used in compliance with the enclosed instructions and information,
is safe. Certain sources, though controverted, suggest a relationship
between injuries of the hands and forearms with prolonged use of
any type of keyboard or other equipment involving repetitive
movements of the hands. At the same time, other sources indicate
that there is no such cause and effect.
Because the safety and well-being of persons using Stenograph
equipment is of paramount concern and because we recognize that
these medical and scientific questions are not definitively resolved,
Stenograph encourages all users of our writers to carefully review
the following Work Area Checklist and to use appropriate work
habits.
Remember, personalizing your environment so that it is
comfortable for you, promotes a healthy physical and mental work
lifestyle.
The following Work Area Checklist is not intended to be all
inclusive but a guideline for you to use. Only you can determine
what is best for you. Use the checklist to assess and adjust your
work area to suit your own needs. Personalizing your environment
so that it is comfortable for you promotes a healthy physical and
mental work lifestyle.
iv
Work Area Checklist
At Your élan Cybra
Use a comfortable chair
9
conducive to correct posture.
9 Adjust the height of the
shorthand machine appropriately
for your body.
9 Position the shorthand machine
comfortably close to you.
9 Place the tripod between your
knees. Do not sit “sidesaddle.”
9 Minimize the use of the
shorthand machine on surfaces
other than the tripod stand.
At Your Computer
Place the monitor screen
9
perpendicular to the window to
help avoid glare.
Your Body
T ake frequent breaks to stretch
9
or exercise.
9 Maintain a straight wrist
position.
9 Avoid resting your wrists
while writing.
9 Keep your hands level with
your forearms.
9 Let your fingers curve
naturally.
9 Let your forearm go up and
down a little when you write,
pivoting at the elbow, not at
the wrists.
9 Pull your steno machine
comfortably close to you.
9 Adjust or close window
coverings.
9 Arrange materials such as
reference books or a telephone
close to you to help avoid
excessive reaching or twisting.
9 Clear the area under and around
the desk to leave room for your
feet and legs.
9 Remove sources of distraction
around the monitor.
9 Keep noise to a minimum.
9 See accompanying materials
provided by the computer
keyboard manufacturer
.
9 Keep your feet on the floor or
supported by a footrest.
9 Support your lower back.
9 Assure that your knees are
bent at an angle of 90° or more
and your thighs at an angle of
90° or greater in relation to
your torso.
9 Adjust the chair position and
your posture throughout the
day.
9 If you experience any aching,
numbing, or tingling in your
arms, wrists, or hand, consult a
qualified health care
professional.
v
vi
Contents
Chapter 1: Introduction........................................... 9
élan Cybra Features ............................................................ 9
Typographical Conventions in this Guide .......................... 10
How This Guide is Organized ............................................ 11
élan Cybra Technical Support............................................. 13
Chapter 2: Setting Up Your élan Cybra................. 15
Tripod.................................................................................. 15
Attaching the Tripod..................................................... 15
Removing the Tripod.................................................... 17
Battery................................................................................. 18
Charging Recommendations......................................... 18
Battery Charging Procedure.......................................... 19
Nameplate........................................................................... 20
Attaching a Nameplate.................................................. 20
Removing the Nameplate.............................................. 21
Chapter 3: Understanding the Shorthand Machine...23
Chapter 4: Using Your élan Cybra......................... 27
Turning the élan Cybra On and Off.................................... 27
LCD Icon Descriptions....................................................... 28
Connect the Writer to the Computer................................... 30
USB Cable .................................................................... 30
Powering with the USB Cable................................ 32
Updating with the USB Cable ................................ 32
Serial Cable................................................................... 32
Reestablishing Realtime Connection............................ 33
Reading Steno Notes........................................................... 34
USB............................................................................... 34
Serial Cable................................................................... 35
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élan Cybra User Guide
Transmit Only Serial Mode ................................................ 36
Steno Note Storage ............................................................. 37
Clearing the Memory.................................................... 37
Reset.................................................................................... 38
Test Mode ........................................................................... 39
Chapter 5: Maximizing Key Contact Performance.. 41
Opening the Cover.............................................................. 42
Setting the Keyboard Tension............................................. 43
Adjusting Depth of Stroke.................................................. 44
Adjusting Individual Key Contacts..................................... 46
Understanding Key Contact.......................................... 46
How Depth of Stroke Affects Key Contact ............ 47
Overlapping Strokes and Missing Characters......... 47
Testing and Adjusting the Key Contacts ...................... 48
Chapter 6: Troubleshooting .................................... 53
Appendix A: Installing the USB Driver.................. 55
Appendix B: Updating élan Cybra Software......... 59
Download the Update to Your Computer........................... 60
Update the élan Cybra......................................................... 61
Index .......................................................................... 63
viii
Chapter 1
Introduction
Congratulations on the purchase of your élan Cybra writer. Read
this manual to familiarize yourself with your writer’s components.
It provides detailed information about setting up your tripod,
charging your battery and making adjustments to the élan Cybra to
suit your personal writing needs.
Chapter 1, Introduction:
• Highlights the features of your élan Cybra.
• Describes typographical conventions used in this guide.
• Outlines the organization of this guide.
élan Cybra Features
The élan Cybra provides you with the following features:
• Realtime ready through USB cable with USB compatible CAT
software such as Case CATalyst V4.0 and higher.
• Realtime ready through serial port.
• Transmit Only Serial mode, on the Professional model, allows
data transfer without verification for faster transmission.
• Update élan Cybra software from Internet download via USB.
• Wireless capabilities. (optional)
9
élan Cybra User Guide
Typographical Conventions in this Guide
We use symbols and typographical conventions in this manual to
make it easier for you to use:
• A bullet indicates an item in a list.
1. Numbered lists take you step-by-step through procedures.
A note indicates supplementary information.
Bold text indicates a key you press or emphasizes a selection
choice.
10
Chapter 1: Introduction
How This Guide is Organized
This élan Cybra User’s Guide contains chapters and sections. A
chapter is built around a specific topic and a section is a component
of the chapter.
Chapter 1: Introduction
Introduction acquaints you to the élan Cybra features and explains
this user’s guide. All features apply to both the Cybra Student and
Cybra Professional models unless otherwise noted.
Chapter 2: Setting Up Your élan Cybra
Setting Up Your élan Cybra explains how to prepare the élan Cybra
for writing.
Chapter 3: Understanding the Shorthand Machine
Understanding the Shorthand Machine provides an overview of the
machine shorthand keyboard.
Chapter 4: Using the élan Cybra
Using the élan Cybra explains the features used during writing.
Chapter 5: Inside the élan Cybra
Inside the élan Cybra discusses the key contact adjustments that
may be necessary to customize the steno keys on your writing
machine.
Chapter 6: Troubleshooting
Troubleshooting suggests possible solutions to some common
situations that you may encounter when using the élan Cybra.
11
élan Cybra User Guide
Appendix A: Installing the USB Driver
Installing the USB Driver explains how to load the USB driver
required for USB cable connection between the élan Cybra and a
USB compatible software such as Case CATalyst V4.0 and higher.
Appendix B: Updating élan Cybra Software
Updating élan Cybra Software instructs you on how to download
available updates for your élan Cybra from the Stenograph web
site.
12
Chapter 1: Introduction
élan Cybra Technical Support
If you encounter a problem you cannot solve, an élan Cybra
Support Specialist is available to assist you at:
1-800-323-4247, press 2, then 2
or
1-847-803-1400
8:00 a.m. to 6:00 p.m. (CT)
Monday through Friday
Excluding Stenograph Holidays
To assist the Specialist, have the élan Cybra with you, know your
customer number, and be prepared to describe your question or the
problem in detail.
Additional Help topics are available at www .stenograph.com. Click
Support/Go to Help Desk now.
To order supplies and accessories visit www.stenograph.com.
13
élan Cybra User Guide
14
Chapter 2
Setting Up Your élan Cybra
Chapter 2, Setting Up Your élan Cybra, discusses how to set up the
élan Cybra on the tripod and charge your battery. Although you can
use the writer with the AC adapter/charger, it is recommended that
you charge the battery so that it is ready when needed.
Tripod
On the bottom of the élan Cybra is a positive locking mechanism
that looks like a large, round keyhole. The top of the EasyLock
tripod fits like a key into the hole.
Attaching the Tripod
To attach the tripod:
1. Fully extend each leg of the tripod, making sure the braces lock.
2. Place the tripod firmly on the floor.
3. Loosen the thumb-lock knob on the tripod base.
4. Extend the inner tripod tube fully and tighten the thumb-lock
knob.
EZ Lock Tripod Top
15
élan Cybra User Guide
5. Turn the tripod so that the flat side of the silver disk on the top
of the tripod tube is facing you.
6. Lift the élan Cybra on both sides of the machine and lower it as
evenly as possible onto the top of the tripod. Rotate the machine
clockwise until you hear a solid click. The élan Cybra should be
firmly attached to the tripod pole.
7. Adjust the tripod height:
• W ith one hand, grasp the tripod pole firmly , directly beneath
the élan Cybra.
• Using your other hand, loosen the thumb-lock knob on the
tripod. As you loosen the thumb-lock, support the weight of
the writer with your other hand.
• Adjust the élan Cybra to the desired height.
• Tighten the thumb-lock knob.
If you hear a grinding noise when you begin using the élan
Cybra, the writer is not level on the tripod. This does not harm
the machine. Reseat the élan Cybra on the tripod. See the
Removing the Tripod section for instructions on how to remove
the tripod from the writer.
16
Chapter 2: Setting Up Your élan Cybra
Removing the Tripod
To remove the tripod, follow these steps:
1. Position the tripod firmly on the floor.
2. Locate the quick release lever on the left underside of the élan
Cybra.
3. Push the quick release lever towards the back of the writer , then
rotate the élan Cybra counterclockwise one quarter of a turn.
4. Lift the élan Cybra from the tripod.
17
élan Cybra User Guide
Battery
The élan Cybra comes with one rechargeable battery pack and an
AC adapter/charger. You can operate your writer using only the
battery, using only the AC adapter/charger, or using the
AC adapter/charger while the battery is in the writer charging.
When the élan Cybra is powered by the AC adapter/charger, the
battery level is automatically maintained. Continuous char ging does
not damage the battery.
The battery fully charges within 3.5 hours. A completely
discharged battery fully charges in 12-14 hours. A fully charged
battery operates the élan Cybra for approximately 3-4 days. As the
battery becomes progressively low, the LCD battery icon flashes.
Charging Recommendations
To utilize the full capacity of the battery, Stenograph recommends
that you charge the battery when you are not using your élan Cybra.
Continuous charging does not damage the batteries.
If you do not use your élan Cybra for an extended period of time,
recharge the batteries approximately every month. Stenograph
recommends you store your élan Cybra with the battery installed.
Use only the battery adapter/charger supplied with the élan Cybra.
Although other adapters/chargers may appear to fit the élan Cybra,
they may not charge the battery and could damage the machine.
18
Chapter 2: Setting Up Your élan Cybra
Battery Charging Procedure
1. Slide the battery into the battery slot of the élan Cybra and press
firmly until it locks into place.
2. Plug the AC adapter/charger into a wall outlet.
3. Insert the small plug on the AC adapter/charger cord into the
AC port on the back center of the writer.
The élan Cybra powers On. When the AC adapter/charger is
connected to the élan Cybra charging the battery, the battery
icon on the LCD displays in steady view.
19
élan Cybra User Guide
Nameplate
Your élan Cybra Student model comes with three interchangeable
nameplates. The Professional model comes with a nameplate
factory installed.
Attaching a Nameplate
To attach a nameplate:
1. Select a nameplate.
2. With the front of nameplate facing you, place the bottom edge
into the front lip of the nameplate frame on the élan Cybra.
3. Push the top gently to slightly bow the nameplate and insert the
top into the top of the nameplate frame.
20
Chapter 2: Setting Up Your élan Cybra
Removing the Nameplate
To remove a nameplate from the élan Cybra:
1. Face the élan Cybra.
2. Using a small, narrow, flat edged screwdriver, gently insert the
end between the top of the nameplate and the nameplate frame.
3. Push gently against the nameplate until released from the
nameplate frame.
21
élan Cybra User Guide
22
Chapter 3
Understanding the Shorthand Machine
Chapter 3, Understanding the Shorthand Machine, provides an
overview of the machine shorthand keyboard. It also describes
machine shorthand and how an individual uses the writer.
The shorthand machine is designed to accurately make a written
record of spoken words at high speeds. Using sounds instead of
spelling out each letter, a machine shorthand writer presses down
several keys at once to record a word. This is much faster than a
typewriter or computer keyboard where you can only press one key
at a time. This means that the machine shorthand writer, using
sounds, can write whole words or even a phrase in just one
downward motion of their fingers.
As you look at the front of your writer, notice that the keyboard is
divided into four sets, or banks, of keys:
• Number Bar—the long solid bar at the top of the keyboard.
• Upper Bank—the row of 10 keys just below the number bar.
• Lower Bank—the remaining consonant keys located below the
Upper Bank.
• Vowel Keys—the four keys at the front of the keyboard.
23
élan Cybra User Guide
The Upper and Lower banks of keys to the left of the asterisk are
the Initial keys. These consonants are generally used to begin a
word. The Upper and Lower bank of keys to the right of the
asterisk are the Final keys. These constants are generally used
following the vowels to end a word or abbreviated phrase.
The Number Bar is used in conjunction with the upper bank of keys
to write numbers. When the Number Bar is depressed along with
the initial "S" on the left side of the keyboard, it produces the
number 1. When the Number Bar is depressed with the initial "T" it
produces the number "2" and so on. The Number Bar depressed
with the asterisk key produces a space in the steno notes.
The asterisk key produces an asterisk. The asterisk symbol is
generally used to denote a mistake, indicate a correction, or to
distinguish homonyms.
Similar to a typewriter, your fingers have a home position on the
keyboard as shown in the previous diagram. Notice that the Vowel
keys are slightly lower than the other three banks of keys. This
allows for the natural position of your thumbs.
Unlike the typewriter where each key is pressed one at a time, any
number or all of the keys on a shorthand machine can be "stroked,”
or pressed down at the same time. This means that a machine
shorthand writer can write an entire word, syllable, or phrase in just
one stroke. Although the keyboard does not contain all the letters of
the alphabet, letters are used in combination to identify the
remaining consonants. You will also notice, that while some letters
do not appear at all, other letters appear twice.
The machine shorthand keyboard was designed to write sounds.
Most word and syllable sounds begin with one or more consonants,
followed by a vowel, and end with one or more consonants. For
example: R E D; SH O P; ST A RT. While the machine shorthand
writer may write words exactly as they are spelled, R E D or
SH O P, they often are writing the words or syllables as they
phonetically hear them. For example, in two strokes they may write
24
Chapter 3: Understanding the Shorthand Machine
"courthouse"-- K O R T/H O U S or "workhorse"-- WORBG/
HORS. The writer may also record an entire phrase in just one
stroke, "state your name"-- ST A U R PL or "could you tell us" -KOUTS. The machine automatically creates spaces between the
strokes, so the writer never needs to take their fingers off the
keyboard to press a Return or Enter key.
Computer software translates each stroke or group of strokes
immediately into text by comparing the strokes to an electronic
table of words and phrases called a "dictionary." This dictionary
automatically provides for correct spelling of words, punctuation
and spacing between words. Once the steno strokes are translated
into words, text editing software is used to make corrections and to
produce a final printed transcript.
The first shorthand machines were developed in the late 1800s and
have evolved over time to the present-day élan Cybra. To learn
more about the evolution of the shorthand machine that brought the
technology to this point, visit www.stenograph.com and view
“The History of Machine Shorthand.”
25
élan Cybra User Guide
26
Chapter 4
Using Your élan Cybra
Chapter 4, Using Your élan Cybra, discusses how to turn on your
writer, LCD icon descriptions, how to connect your writer to your
computer for realtime writing and details about storing steno
strokes in the élan Cybra memory.
Turning the élan Cybra On and Off
The first gray button on the left side of the élan Cybra turns the
writer On and Off. This button is recessed to prevent the Cybra
from accidentally turning on during transport or off during use.
27
élan Cybra User Guide
LCD Icon Descriptions
The élan Cybra displays icons on the LCD. Each icon represents a
particular function:
• A row of rectangular black blocks ( ) display at the top of
the LCD indicating the amount of available memory (RAM).
When all the bars display, the memory is empty . As the memory
fills, the bars disappear from left to right. Each block is equal to
approximately 4% of the total memory capacity.
• A single black block ( ) displays when you press a key. When
you write, the row of memory (RAM) blocks disappears and is
replaced by the single block indicating the key stroked. The row
of memory blocks redisplays anytime you pause during writing.
There is a corresponding block for each letter on the keyboard.
Which block displays depends on the key stroked. A block
displays from left to right for each key in the following order:
# S T K P W H R A O * E U F R P B L G T S D Z
• Stroking the number bar displays a # sign on the left-most side
of the LCD.
• The speaker ( ) icon displays when in key contact adjustment
mode. When adjusting key contacts, the élan Cybra beeps when
contact is made.
• The RAM (RAM) icon indicates memory is available. This icon
flashes when in clear memory mode.
• The serial port ( ) icon displays when serial realtime
communication is established between your writer and your
computer. The icon only displays when there is an active serial
realtime connection. When you end realtime or disconnect the
serial cable, the icon does not display.
The serial port icon does NOT display when using a USB cable
for realtime communications.
28
Chapter 4: Using Your élan Cybra
• The battery ( )icon:
• Flashes when the battery is low. The writer also beeps when
the battery is low.
• Displays constantly when the AC adapter/charger is
plugged in, regardless of whether or not there is a battery in
the élan Cybra. The icon does NOT indicate the battery is
charging.
• A black dot ( ) displays in the lower right corner of the screen
indicating the writer is On.
29
élan Cybra User Guide
Connect the Writer to the Computer
Your élan Cybra writer is used in combination with a computer and
special text entry or transcript production software. T o connect your
writer to your computer for realtime communications, you must
have one of the following:
• A USB cable included with the élan Cybra. You must be using
USB compatible software, such as Case CATalyst V4.0 or
higher.
• A serial realtime cable kit. You can order a élan Cybra Realtime
Cable kit including adapters from Stenograph (P/N:35856).
USB Cable
To use a USB cable for realtime connection, you must be using
USB compatible software, such as Case CATalyst V4.0 or higher
and have installed the élan Cybra USB driver on your computer.
See the Installing the USB Driver appendix for instructions on
loading the driver.
To connect your writer to a computer with a USB cable:
1. Turn your computer and élan Cybra On. Allow your computer
to boot completely.
2. The USB cable has a different connection plug on each end.
Connect the appropriate end of the USB cable to the back of the
writer and the other end to a USB port on the computer.
30
élan Cybra COM Ports
Chapter 4: Using Your élan Cybra
3. Start your transcription or text entry software. Select the
appropriate setting in your software for USB realtime
connection between your computer and the élan Cybra.
In Case CATalyst, select the realtime translate option,
élan - USB as your Realtime Writer source.
4. Write a few strokes on the élan Cybra before starting realtime.
In USB mode, the Serial Port icon does not display on the LCD.
The Serial Port icon only displays when using serial cable
communications.
If you leave the USB realtime connection active when you take
a break, the realtime screen on the CAT or special text entry
program may not display the new steno strokes when you
resume writing. This is a function of the USB port on your
computer when it remains idle for a period of time. If this
occurs, disconnect the USB cable from the back of the élan
Cybra and reconnect it. This does not affect your realtime file.
Once you reconnect the cable, the new steno strokes display on
the realtime screen.
5. When you are finished writing realtime using a USB cable, it is
important that you complete the following steps in order. This
ensures your computer shuts down properly.
a. Press End on the élan Cybra to close the file.
b. Close and save the realtime file in your CAT or text entry
program.
c. Unplug the USB cable from your computer and the
élan Cybra.
31
élan Cybra User Guide
Powering with the USB Cable
When the élan Cybra is connected realtime via USB cable to your
computer with USB compatible CAT software, the USB cable
continues to power the writing machine in the event the battery
becomes low. The USB cable will not, however, power the élan
Cybra when the battery is completely discharged. Other situations
may occur that prevent the USB cable from powering the élan
Cybra.
Updating with the USB Cable
Software updates for your élan Cybra, when available, can be easily
downloaded from the Stenograph web site. Once downloaded onto
your computer, you can load the software update onto your
élan Cybra over the USB cable. For more information about
updating the élan Cybra, see the Updating élan Cybra Software
appendix.
Serial Cable
Connect your writer to a computer with a serial realtime cable. You
can use a serial cable with Case CATalyst and other CAT software.
To use the serial port with other CAT software, the CAT software
must have interface capabilities with the élan Cybra, Stentura® or
SmartWriter® writing machines.
Serial communication is only
the élan Cybra Realtime Cable kit (P/N:35856) available from
Stenograph. The kit includes cable and adapters.
To connect the serial cable:
accessible through the serial port with
1. Be sure your writer and computer are turned Off.
32
Chapter 4: Using Your élan Cybra
2. Connect the purple male 9-pin adapter to the 9-pin COM port
on the back of the élan Cybra.
élan Cybra COM Ports
3. Connect the black female 9-pin adapter to the COM port of the
computer.
4. Connect the realtime cable to the jacks on the back of the
adapters.
5. Turn your élan Cybra On.
6. Turn your computer On and start your realtime program. Refer
to your special text entry or CAT software manual for
instructions on starting realtime.
In Case CATalyst, select the realtime translate option élan as
your Realtime Writer source.
7. When communications are successfully established, the
realtime connection icon ( ) displays.
8. Begin writing. The translated steno displays on the computer
screen.
Reestablishing Realtime Connection
If the realtime connection icon ( ) goes off while you are
writing, communication between the writer and the computer is
broken. Do not turn your élan Cybra off. Follow the restart
instructions in your special text entry or CAT software manual to
reestablish communication. Translation resumes where you left of f.
33
élan Cybra User Guide
Reading Steno Notes
You can read steno notes into your CAT software via USB cable or
serial realtime cable. Steno notes on the élan Cybra are written into
one file in the memory; File.001. If you have multiple lessons to
separate, use a steno break feature such as writing a stroke five or
more times to separate files. Your CAT software must be able to
recognize the steno break for this to indicate separate files when
reading.
USB
T o use a USB cable for reading steno notes, you must be using USB
compatible software, such as Case CATalyst V4.0 or higher; have
CAT software that supports the reading of steno notes from a
Stentura; and have installed the élan Cybra USB driver on your
computer. See the Installing the USB Driver appendix for
instructions on loading the driver.
To read steno notes via USB cable:
1. Turn your élan Cybra Off to close the open file and save the last
steno written.
2. Turn your computer and élan Cybra On. Allow your computer
to boot completely.
3. Connect the appropriate end of the USB cable to the back of the
writer and the other end to a USB port on the computer.
4. Start your transcription software and open your Read program.
Refer to your CAT software manual for instructions on reading
steno notes.
In Case CATalyst, select the following Read options:
a. Device - élan
b. Method - USB
c. Drive: RAM
34
Chapter 4: Using Your élan Cybra
5. After successfully reading your steno notes, you may want to
clear the notes from the élan Cybra memory. See
“Clearing the Memory” in this chapter for more information.
Serial Cable
You must use the élan Cybra Realtime Cable kit (P/N:35856) to
read steno notes via serial cable. You can use a serial cable with
Case CATalyst or other CAT software that has interface capabilities
with the Stentura or SmartWriter writing machines.
To connect the serial cable:
1. Be sure your the élan Cybra and computer are turned Off.
2. Connect the purple 9-pin male end of the serial realtime cable to
the COM port on the back of the writer and the black 9-pin
female end to COM port of the computer. Be sure the gray cable
is plugged into the adapters.
3. Turn your élan Cybra On.
4. Turn your computer On and start your Read program. Refer to
your CAT software manual for instructions on reading steno
notes.
In Case CATalyst, select the following Read options:
a. Device - élan
b. Method - Direct (cable)
5. After successfully reading your steno notes, you may want to
clear the notes from the élan Cybra memory. See “Clearing the
Memory” in this chapter for more information.
35
élan Cybra User Guide
Transmit Only Serial Mode
élan Cybra Student
The Transmit Only Serial Mode feature is not available on the élan
Cybra Student model.
élan Cybra Professional
On the élan Cybra Professional Model, the Transmit Only Serial
Mode allows you to send realtime data directly to the CAT or
captioning software without data verification. When the élan Cybra
normally transmits steno, it checks first to see if the computer
receiving the steno strokes is ready and then checks that the
computer actually received what was sent. In Transmit Only Serial
Mode, each steno stroke written is immediately transmitted to the
computer and there is no verification that the computer received the
steno. This allows for the steno strokes to be transmitted faster but
does not allow for check and balances.
The Transmit Only Serial mode, when using a serial cable, can be
used for realtime on some DOS-based non-Stenograph CAT
systems.
You must activate the Transmit Only Serial Mode each time
you turn the élan Cybra On. The Cybra does not remember the
setting when you turn the writing machine Off.
To activate the Transmit Only Serial Mode:
1. Turn On the élan Cybra Professional.
2. Press and hold the 2nd and 3rd function buttons at the same
time. The élan Cybra beeps and the Serial Icon on the LCD
displays. The Serial icon continues to display until you turn the
Cybra Off.
36
Chapter 4: Using Your élan Cybra
Steno Note Storage
The élan Cybra Student model can store approximately 50 pages in
memory. The élan Cybra Professional can store about 200 pages.
When the memory is 88% full, three memory blocks display. At
92% of capacity, two memory blocks display. At 96% of capacity,
one memory block displays. You can continue to write when the
memory is full but no more steno strokes are saved in memory.
An internal battery supports the élan Cybra memory. The life
expectancy of this battery is approximately 10 years. Only a
Stenograph Authorized Service Provider can service this battery.
Clearing the Memory
You can clear the memory at any time. When the memory reaches
capacity, no further steno strokes are recorded to memory. It is
important to clear the memory if you are using software that
translates steno notes from memory.
To clear the memory, do the following:
1. Press the 3rd and 4th gray buttons at the same time to access
the clear memory mode.
2. Release the buttons. There is a short beep when you release the
buttons and the RAM icon flashes.
If you do not want to continue and clear the memory, press any
other gray button on the writer to exit the clear memory mode.
3. Clear the memory. Press and release the 3rd and 4th gray
buttons again. The writer clears the memory and confirms this
action by:
• Sounding three rapid beeps.
• Displaying the memory blocks.
• Changing the flashing RAM icon to a solid display.
37
élan Cybra User Guide
Reset
Like other computer equipment, the élan Cybra can seem
unresponsive when it receives a series of commands it does not
recognize. If the élan Cybra appears unresponsive, press the
reset button on the back of the élan Cybra.
If you had a file open before pressing the reset button, the élan
Cybra ends the job and the file closes. When you begin writing, a
new realtime file opens.
38
Chapter 4: Using Your élan Cybra
Test Mode
Test mode allows you to write to the realtime screen without
writing to memory. The élan Cybra must be connected to the
computer for realtime writing.
To use Test Mode:
1. Connect the élan Cybra to your computer for realtime writing.
For more information, see “Connect the Writer to the
Computer” in this chapter.
2. Press the 3rd and 5th gray buttons to enter the Test mode. The
file folder and RAM icons on the LCD flash to indicate that the
élan Cybra is in Test mode. The memory blocks on the LCD do
not display.
3. To exit Test mode, turn the élan Cybra Off.
39
élan Cybra User Guide
40
Chapter 5
Maximizing Key Contact Performance
Chapter 5, Maximizing Key Contact Performance, discusses the
key contacts adjustments that are necessary to initially customize
the élan Cybra to your personal writing style and to maintain
maximum performance. Customizing key contacts to your writing
style and making occasional key contact adjustments help to ensure
you get the most from your élan Cybra.
Your élan Cybra is likely to require occasional key contact
adjustments after the initial setting. This is simply a result of
transporting and using the writing machine over time. Adjustments
are necessary when you notice a change in your steno outlines, such
as an increase in overlapping (stacking) or missing characters. To
accurately perform key contact adjustments on your élan Cybra, it
is important to make the following adjustments in the order listed:
1. Set the keyboard tension which controls the feel of the keys to
be soft, firm or somewhere in-between.
2. Adjust the depth of stroke to customize the height of the number
bar and steno keys. This must be done as a preliminary step to
adjusting individual key contacts.
3. Test and adjust individual key contacts.
41
élan Cybra User Guide
Opening the Cover
To open the cover on your élan Cybra, locate the small oval levers
above the initial “S” and final “D” keys. Using your thumbs, pull
these Cover Release Levers toward the front of the unit to open the
cover. Refer to the arrows in the following graphic.
To protect the inside of the writer, keep the cover of your élan
Cybra closed at all other times.
42
Chapter 5: Maximizing Key Contact Performance
Setting the Keyboard Tension
The keyboard tension adjustment wheel controls how soft or firm
the keys feel. The wheel has an extensive range of adjustment,
allowing you to customize the tension to your particular writing
touch. The extensive range of the keyboard tension adjustment
wheel may allow you to continually turn the wheel without
immediately reach a stopping point.
Adjusting the keyboard tension to the lightest setting with the
depth of stroke to the shortest setting, may result in stacking.
To adjust the keystroke tension, follow these steps:
1. Locate the white keyboard tension adjustment wheel on the left
inside rear of the writer. Refer to the arrow in the following
graphic.
2. Do one of the following:
• To decrease the tension—make the stroke softer by turning
the knob clockwise.
• To increase the tension—make the stroke firmer by turning
the knob counterclockwise.
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élan Cybra User Guide
Adjusting Depth of Stroke
The depth of stroke determines the height of the number bar and all
the steno keys. This affects how far the keys go down when you
press them. A short depth of stroke allows the keys to make contact
sooner. A longer depth of stroke means the keys take longer to
make contact.
The depth of stroke setting affects all the keys on the steno
keyboard and plays an important part in making accurate key
contact adjustments. Ensure your depth of stroke is set to your
writing style prior to adjusting individual key contacts.
Having the shortest depth of stroke setting when the keyboard
tension is adjusted to the lightest setting, may result in stacking.
To set your élan Cybra depth of stroke:
1. Locate the red Depth of Stroke wheel inside the writer, directly
behind the left Cover Release lever. Refer to the arrow in the
following graphic.
44
Chapter 5: Maximizing Key Contact Performance
2. Using your hand, press the right bank of keys on the keyboard
slightly about halfway so that they are not all the way up or all
the way down. This makes it easier to turn the depth of stroke
wheel.
3. Do one of the following:
• To shorten the depth of the keystroke—turn the red wheel
downward, towards the bottom of the Cybra. If you reach
the shortest stroke, the wheel no longer advances.
• To lengthen the depth of the keystroke—move the red wheel
upward, towards the top of the Cybra. If you reach the
longest stroke, the wheel no longer advances.
4. Write with your élan Cybra and then check your key contacts
for possible adjustments. See “Adjusting Key Contacts” in this
chapter.
45
élan Cybra User Guide
Adjusting Individual Key Contacts
Each steno key contact on your élan Cybra writer connects to an
electronic switch. The key contacts are preset at the factory. Your
touch may be lighter or heavier than the factory settings. It is
recommended that you initially customize the key contact settings
to your writing style and make occasional adjustments to maintain
optimal performance. An adjustment is necessary when:
• The character is showing up in your steno notes intermittently
or when it seems that you did not strike the key.
• The character does not display in your steno notes.
The depth of stroke setting affects the accuracy of key contact
adjustments. Prior to adjusting individual key contacts, be sure you
have set the depth of stroke appropriate for your writing style. See
“Adjusting Depth of Stroke” in this chapter.
Understanding Key Contact
Before you press a steno key on your Cybra, the key is considered
at rest. Once you press the key to begin the downstroke, the key
travels through a range or “zone” of no contact until it reaches the
contact point.
When the key reaches the contact point, it causes the character to
display in your steno notes. Key contact is maintained on the
downward stroke in a range beyond the contact point called the
46
Key Contact Factory Setting
Chapter 5: Maximizing Key Contact Performance
contact zone. If you press the key until it stops you have reached the
bottom of the stroke. The bottom of the stroke is part of the contact
zone.
As you remove pressure on the key , allowing it to move up to begin
the upward stroke, the key remains in contact until it reaches the no
contact zone. When the key reaches the no contact zone it is
considered released. The key only needs to return to the no contact
zone to be released. It does not need to return to the resting position
to be released.
How Depth of Stroke Affects Key Contact
The depth of stroke, which determines the height of all the steno
keys including the number bar, affects the range of the no contact
zone. For example, the shorter the depth of stroke the smaller the no
contact zone resulting in a sooner contact point. Individual key
contact adjustments determine the range of the contact zone. The
depth of stroke and individual key contact adjustment together are
the optimizing factor in overall key contact performance. It is
important to set the depth of stroke before making individual key
contact adjustments. See “Adjusting Depth of Stroke” in this
chapter.
Overlapping Strokes and Missing Characters
Strokes that overlap or “stack” usually occur when the keys of one
stroke do not fully return to the no contact zone, before the keys of
the next stroke are depressed and make contact. All keys must
return to the no contact zone and be released to complete the
upward stroke. Carefully adjust each key to your writing style, as
outlined in this user guide, to help reduce stacking.
Characters consistently missing from an outline mean the key has
not made contact. The keys for these characters need to make an
earlier contact point on the downward stroke. Carefully adjust these
keys, as outlined in this user guide, to help minimize missing
characters.
47
élan Cybra User Guide
Testing and Adjusting the Key Contacts
The élan Cybra has a Key Test mode, allowing you to test the
position of the contact point for each key. It is recommended that
you test each key as it is likely each key will require a different
contact point to meet your writing style.
To adjust individual key contacts:
1. Turn the élan Cybra On.
2. Press the 2nd and 6th gray buttons to enter the adjustment
mode. The Speaker icon displays on the LCD.
3. Beginning with the initial S key. Press the key very slowly as
you listen for the beep which indicates the contact point. The
LCD also displays the corresponding block when contact is
made.
At the same time “feel” for the initial resistance or
“stopping point” of the key on the downward stroke. The key
may still be able to move beyond this stopping point.
4. Do one of the following:
• If you hear the beep and feel the stopping point at the same
time, the key is properly adjusted. Test the next key.
• If you hear the beep before or after the stopping point, the
key requires adjustment. Continue with the next step.
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Chapter 5: Maximizing Key Contact Performance
5. Open the cover of the Cybra and locate the key contact
assembly . The key contact assembly is a series of 23 black dials.
There is one Accudial for each letter on the keyboard plus one
for the number bar, each identified by the corresponding
character below the dial.
Each Accudial is marked with a series of numbers from 1 - 8.
The number that is in the topmost position, perpendicular to the
writer , represents the point at which the key makes contact with
the switch, as shown in the graphic below. The dial can be
moved in either whole or half increments. The half mark is the
line between two whole numbers.
49
élan Cybra User Guide
6. Do one of the following:
• Beep Sounds Before Stopping Point—When you hear the
beep before you feel the stopping point, the key is making
contact too early.
Set the key to make contact later in the downstroke.
Increasing the number on the Accudial allows the key to
make a later contact. For example, turn the dial from 4 to 5,
or if necessary, set the dial between 4 and 5 which is 4½.
• Beep Sounds After Stopping Point—When you hear the
beep after you feel the stopping point, the key is making
contact too late.
Set the key to make contact earlier in the downstroke.
Decreasing the number on the Accudial allows the key to
make an earlier contact. For example, turn the dial from
7½ to 7.
7. Once you have made all the adjustments, press the 2nd and 6th
gray buttons at the same time to exit the adjustment mode. The
élan Cybra beeps when you release the buttons.
50
Chapter 5: Maximizing Key Contact Performance
8. Test the changes. Repeat the key contact adjustment steps if
necessary.
9. Write on the élan Cybra at full speed. Make additional
adjustments as necessary.
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élan Cybra User Guide
52
Chapter 6
T roubleshooting
Chapter 6, Troubleshooting, suggests possible solutions to some
common situations encountered when using the élan Cybra. Most
users can remedy the following situations themselves. For more
troubleshooting information, check Stenograph's web site,
www.stenograph.com. If a problem persists, call Stenograph
Technical Support at 800-323-4247 or 847-803-1400 and press 2,
then 2.
Cannot Update Software via USB Cable
To load the élan Cybra software update via USB cable, you must
first install the élan Cybra USB driver on your computer. The
élan Cybra USB driver comes on the Stenograph Writing Machine
Utilities CD with your élan Cybra. To load the élan Cybra USB
driver, see the Installing the USB Driver appendix for instructions.
élan Cybra Appears Unresponsive
If the élan Cybra appears to be unresponsive, press the Reset button
on the back of the élan Cybra. The élan Cybra is ready to turn On
after resetting. Resetting the élan Cybra does not affect an
unresponsive CAT system.
If you had a file open before pressing the Reset button, the élan
Cybra ends the job and the file closes. When you resume writing, a
new realtime file opens. You can merge the files together on your
CAT system.
53
élan Cybra User Guide
USB Realtime Connection Appears Unresponsive
If you leave the USB realtime connection active when you take a
break, the realtime screen on the CAT system may not display the
new steno strokes when you resume writing. This is a function of
the USB port when it remains idle for a period of time. If this
occurs, disconnect the USB cable from the back of the élan Cybra
and reconnect it. This does not affect your realtime file. Once you
reconnect the cable, the new steno strokes display on the realtime
screen.
54
Appendix A
Installing the USB Driver
Appendix A, Installing the USB Driver, instructs you how to install
the USB driver required when using a USB cable to connect your
élan Cybra writer with Case CATalyst. The driver is located on the
Stenograph Writing Machine Utilities CD, which comes with your
élan Cybra.
You can only use USB communications with USB compatible CAT
software, such as Case CATalyst version 4.096 or higher. If you
have questions about installing the USB driver, please contact
Stenograph Technical Support at 800-323-4247 or 847-803-1400
and press 2, then 2.
To install the élan Mira USB driver on your computer:
1. Turn your computer and the élan Cybra On. Allow your
computer to boot completely.
2. Insert the Stenograph Writing Machine Utilities CD into the
CD-ROM/DVD drive on your computer.
3. Locate the USB cable and connect the appropriate plug on the
cable to the USB port on the back of the élan Cybra. Connect
the other end of the cable to a USB port on the computer.
4. When you plug in the USB cable, the Found New Hardware
message bubble may display.
55
élan Cybra User Guide
In a few seconds, the first Found New Hardware Wizard screen
displays.
5. Verify the option, No, not this time is selected and press Enter
(Next). The second Found New Hardware Wizard screen
displays.
56
Appendix A: Installing the USB Driver
6. Verify the option, Install the software automatically
(Recommended) is selected and press Enter (Next). The wizard
installs driver.
7. The Completing the Found New Hardware screen displays.
8. Click Finish. The Found New Hardware message bubble may
display confirming the installation.
57
élan Cybra User Guide
9. Confirm the driver installed correctly through the computer’s
Device Manager. Right click the My Computer icon on your
desktop.
10. From the menu, select Properties. The System Properties
dialog box displays.
11. Click the Hardware tab.
12. On the Hardware tab, click Device Manager. The Device
Manager dialog box displays.
13. Locate Stenograph USB Writer.
If you cannot locate Stenograph USB Writer, it probably
indicates your élan Cybra is not plugged into the computer via
USB cable and turned On.
14. Click the plus sign (+) next to Stenograph USB Writer. The
Stenograph élan Mira heading displays:
58
Appendix B
Updating élan Cybra Software
Appendix B, Updating élan Cybra software details how to
download available updates for your élan Cybra from the
Stenograph web site. Once downloaded to your computer, you can
load the software update onto your élan Cybra over a USB cable.
You can update your élan Cybra via USB cable regardless of the
CAT system you are using.
To load the software update via USB cable, you must have the
élan Cybra USB driver installed on your computer. See the
Installing the USB Driver appendix.
59
élan Cybra User Guide
Download the Update to Your Computer
To download the update from the Stenograph web site to your
computer:
1. Connect to the Stenograph web site, www.stenograph.com, and
select Support/Downloads/élan Cybra.
2. Right click on the selected update file to download and choose
Save Target As. The Save As dialog box displays.
The File name field displays the name of the selected file to
download. Do not alter this name.
3. Select a location on your computer where you want to place the
download file and select Save. Stenograph recommends saving
the file to your Desktop.
The File Download dialog box displays until the download
completes copying files to your computer.
4. When the download is complete, the file displays on your
Desktop, if the Desktop was selected for the download location.
5. Load the update onto your élan Cybra. See “Update the
élan Cybra” in this appendix.
60
Appendix B: Updating élan Cybra Software
Update the élan Cybra
Complete the following steps to load the update onto your élan
Cybra from the downloaded file on your computer.
To update your élan Cybra, it is necessary to first download the
update from the Stenograph web site to your computer. To
download the update to your computer, see “Download the Update
to Your Computer” in this appendix.
1. Turn your computer On. Be sure it boots completely.
2. Turn your writer On.
3. Connect the appropriate plug on the USB cable to the USB port
on the back of the élan Cybra and the other end to a USB port
on the computer
4. Using My Computer, navigate to the location on your computer
where you downloaded the élan Cybra update file.
5. Double click the élan Cybra update file. The élan Cybra Update
dialog box displays.
When updating the Cybra Professional, élan Cybra
Professional, displays in the Update dialog box.
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élan Cybra User Guide
6. Select Go and follow the prompts.
7. When the update is complete, the élan Cybra reboots and your
computer displays a successful update message.
8. Click OK on the message.
9. In the élan Cybra Update dialog box on your computer, select
Quit. The élan Cybra Update dialog box closes.
62
A
Adjust
depth of stroke 44
key contacts 46
B
Battery
charge 18
charging procedure 19
LCD icon 29
length of operation 18
using the adapter/charger 18
D
Depth of stroke 44
Diagnostics
key contact test 46
Index
K
Key contact
adjust 46
LCD display 28
test 46
L
LCD
battery icon 29
key contact 28
low battery 29
memory capacity 28
memory icon 28
number bar 28
on/off indicator 29
serial realtime indicator 28
speaker icon 28
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élan Cybra User Guide
test mode indicator 39
M
Memory
availability indicator 28
clear 37
clear memory indicator 28
steno note capacity 37
test mode 39
N
Nameplate
attach 20
remove 21
R
Reading steno notes 34
Realtime
connect serial cable 32
connect USB cable 30
no display with USB 54
reestablishing serial connection 33
troubleshoot USB connection 54
Reset 38, 53
S
Serial cable
connect for realtime 32
read steno notes 35
Steno notes
not recording 37
read to CAT program 34
read via serial cable 35
read via USB 34
storage 37
T
Technical support 13
Test mode 39
Transmit only serial mode 36
64
Tripod
about 15
attach 15
remove 17
U
Update
Cybra software 61
download to computer 60
unable to update via USB 53
via USB 32
USB
connect for realtime 30
end realtime connection 31
install driver 55
no realtime display 54
Index
powering with 32
reading notes 34
unable to update 53
update software 32, 61
65
élan Cybra User Guide
Notes
66
Notes
Index
67
élan Cybra User Guide
Notes
68
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