The Stenner Classic Series chemical feed pumps are mechanical and will, during their service
life, require scheduled maintenance. The purpose of this manual is to identify the five wear
parts (pump tube, roller assembly, lifter, cam, and index plate) that will eventually require
replacement, along with other maintenance basics. Best practice tips, such as a spill recovery
to eliminate chemical leakage, as well as corrective action techniques will be covered.
Page 3
2
Section IGeneral Information
Safety Precautions Before Working on a Stenner Chemical Feed Pump
Hazardous Pressure/Chemical Exposure
To reduce risk of chemical exposure, the use of proper
personal protective equipment is mandatory when
working on or near chemical metering pumps.
Shut off water source. Use caution and bleed off all
resident system pressure prior to attempting service
or installation.
Use caution when disconnecting discharge tubing
from pump. Discharge tubing may be under pressure
and may contain chemical.
NOTICE:
Please refer to Stenner Installation and Maintenance
Manual for safety hazards and notices.
Important icons used in this manual
BEST PRACTICE
Factory recommended
NOTE
Additional information
IMPORTANT!
Key for optimum performance
Page 4
Tool List/Cleaning Supplies
• #2 Phillips head screwdriver
• Flat blade screwdriver
• 3/8" open end wrench (to change index pin lifter)
• Stenner grease (AquaShield
• Fantastik
®
or similar (non-citrus) all purpose cleaner
• Needle-nose pliers
• Utility knife
®
)
3
Page 5
4General Information
Part Identification Stenner Classic Series Chemical Feed Pump
Three Basic Subassemblies
Page 6
Section IIInstallation
Review Proper Installation
5
0-25 psi
26-100 psi
Page 7
6Installation
Spill Recovery
In case of tube rupture, chemical drains back into solution tank,
preventing spillage on the ground/floor and keeps chemical from
collecting in tube housing.
Vertical Wall Installation
This type of installation is r
chemical away from pump parts.
ecommended by factory to keep
Page 8
Suction Line
Suction line is 3" from tank bottom. This prevents picking up
sediment, which can cause blockage in the check valve duckbill
and discharge line.
Allow slack in suction/discharge tubing so pump tube fittings
can flex. This prevents stress on tubing and tube fittings,
reducing the chance for breakage and leaks.
7
Compression Seal
NOTE Additional information
Beveled ends of f
Tubing should bottom into all fittings.
errules face tube fittings
.
Page 9
8Installation
Rain Roof
Recommended in all outdoor or wet environments. Pump motor
is ventilated, and water intrusion can cause motor damage.
Page 10
Section IIISeparating & Reconnecting
Subassemblies
Rivet and Slot Identification
9
Page 11
10Separating & Reconnecting Subassemblies
Separating Subassemblies
1.Turn the pump off and unplug the power cord.
2. Hold the feed rate control section and turn the pump head
clockwise until it stops.
3. Pull the pump head straight out.
4. Hold the motor assembly, grasp the feed rate control
section and turn clockwise until it stops, and pull it
straight out.
Page 12
Reconnecting Feed Rate to Motor
1.Before reconnecting the feed rate control to the motor,
confirm pressure spring is in place and place feed rate
control on the shaft.
2. Turn the feed rate control counterclockwise to line up the
flat side of the motor shaft (d shaft) with the flat side of
the spider (in the feed rate control) and push straight on.
3. Push and turn the feed rate control until the rivets (on the
gear case) are inside the rivet holes on the feed rate.
4. Turn counterclockwise until it locks into place and the
“bump” on the feed rate mounting plate fits into the
indentation in the gear case cover.
11
NOTE Additional information
The arrow on the feed rate control should be on
top and confirm the bump is in the indentation.
Page 13
12Separating & Reconnecting Subassemblies
Reconnecting Pump Head to Feed Rate
1.Put the pump head (with main shaft) into the feed rate
control and turn it counterclockwise until the shaft falls
into place.
2. Push the pump head (toward the feed rate), while turning it
counterclockwise, to line up the rivet holes on the pump
head with the rivets on the feed rate control.
3. Continue to push until the rivets are inside the holes and
the snap lock engages.
4. Turn the pump head counterclockwise to secure the rivets
in the rivet slots, firmly attaching the pump head.
NOTE Additional information
Tubes must be horizontal
when completed.
Page 14
Section IVMaintenance Basics – Tube
TUBE (wear part) How it works
The tube is squeezed by two of the three rollers that move
along the tube. As the roller moves, the compressed section
generates a vacuum, creating a self-priming function. The
remaining two rollers repeat the process and the rotation
creates a pumping action.
13
Page 15
14Maintenance Basics – Tube
Tube Failure Definition
The general cause of most tube failures is a lack of routine
maintenance. A tube failure is indicated by a leak or a lack of
output. A diamond pattern (where the tube presses against
the pump head housing) indicates excessive back pressure,
which could be caused by calcium blockage, clogged duckbill, or
system pressure in excess of pump tube rating. An oval pattern
indicates worn rollers and/or the tube reaching the end of its
service life. Tubes can rupture without either pattern apparent.
Tube
Roller
The tube can rupture or break. A rupture normally occurs
at the point betw
where the roller leaves the tube. A
past the suction fitting. The tube is the workhorse of the
pump. It is perishable and eventually has to be changed.
een the discharge tube fitting and the area
break or rip occurs just
Page 16
Tube Fundamentals For maximum tube life
Determine cause of tube failure before installing new tube
• Natural wear, end of service life.
• Blockage, excessive pressure, worn/damaged parts:
locate and correct problem.
15
IMPORTANT!
Key for optimum performance
Remember to check tube psi rating against
application psi. All tubes (1, 2, 3, 4, 5 & 7) are
rated to 0-25 psi; 1, 2 & 7 are rated to 26-100 psi.
Continued...
Page 17
16Maintenance Basics – Tube
Tube Failures Causes and Corrective Action
Excessive back pressure at the point of injection
Blockage or restriction located inside the injection fitting
portion of the check valve due to calcification or mineral
deposits.
Corrective Action
Insert a round shank screwdriver through injection fitting
1.
into the pipe to locate or break up accumulated deposits.
If screwdriver can’t be inserted, drill the deposit out of
the injection fitting. D
pipe wall.
2. Replace duckbill.
o not drill through the opposite
Page 18
Excessive back pressure at the point of injection
Blockage or restriction of the (check valve) duckbill due to
insoluble sediments or particulates from the bottom of
the tank.
Corrective Action
1.
Replace suction/discharge tubing and clean sediment
from tank bottom.
2. Position suction weight 3" from tank bottom.
3.Use strainer.
4. Replace duckbill.
BEST PRACTICE
Factory recommended
Replace duckbill with every tube change.
17
Split along tube side
Rubbing along roller assembly and pump head housing edge.
Corrective Action
Center tube at time of new tube installation.
1.
NOTE Additional information
Tube will not center if wrist
twists during installation,
tening the tube) or if
(shor
rollers are worn.
Continued...
Page 19
18Maintenance Basics – Tube
Frozen rollers in roller assembly (wear part)
Chemical intrusion.
A cracked pump head housing
Wear, chemical exposure, or incompatibility.
Corrective Action
1.
Pump head housing and roller assembly must be cleaned
and wiped free of chemical residue or replaced if corroded
or cracked. Rollers need to turn freely but without
rocking/tilting from side to side.
Normal r
result of the rollers’ inability to fully squeeze the
tube
check for roller bore wear, hold each roller (at the top
and bottom) between y
rocks back and forth, replace the roller assembly.
oller wear can cause a lack of output as a
. The wear is generally in the bore of the roller. To
our thumb and index finger
. If it
Page 20
BEST PRACTICE Factory recommended
Mount pump vertically and use spill recovery to
run chemical back to tank in the event of tube
failure.
preventing spillage on the ground/floor and keeps
chemical from collecting in tube housing.
Chemical drains back into solution tank,
19
Vertical
Mount
Spill
Recovery
NOTE Additional information
Screws are self-tapping; back off screws to find
original thr
alternate bosses and position them opposite each
other. The pump housing must flex to avoid pump head
cracking. Do not use more than two screws.
eads.
ew bosses are stripped, use
If scr
Continued...
Page 21
20Maintenance Basics – Tube
Tube leaks around the fitting
Corr
• Using pliers which can break internal seals and twist
the tube.
• Turning the fitting inside the tube when centering a
replacement tube or when connecting suction/discharge
lines.
• Using Teflon Tape preventing ferrules from seating into
tube fitting.
• Stress on tube fitting from a tight radius in the
suction/discharge tubing.
• Crushed ferrules from over tightening or use of pliers.
ective Action
1.
Only finger tighten connecting nut. Do not use pliers.
Do not use Teflon tape. Hold tube fitting when tightening
connecting nut to prevent fitting from turning.
2. Change ferrules with every tube change. Ferrules are the
seal between tube fitting and the connecting nut.
Page 22
Tube fittings pulling out of the tube
• Pulling excessively on the tube fitting when installing a
replacement tube. Allow rollers to stretch tube into
position and follow tube replacement instructions.
• Pre-stretching the tube before replacement.
NOTE Additional information
Due to wear, the used tube will have stretched and
will be longer than the new tube.
Normal tube failures
• Pin hole at discharge side; tube will leak.
• Breakage at the suction side.
21
• Fatigued, no longer completely compresses, no rupture
evident, doesn’t pump.
The above conditions are usually indications that the tube has
reached the end of its service life. If all other conditions/wear
have been checked and corrected, determine maintenance
schedule.
NOTE Additional information
Tube fitting flange cracks are normal on the
discharge tube fitting. They do not indicate a
failure or defect.
Continued...
Page 23
22Maintenance Basics – Tube
Other tube failures
Corrective Action
• Using pump components not provided by Stenner can
cause pump to malfunction.
• Chemical incompatibility: petroleum and oil-based products
not compatible with Santoprene
®
tube material.
• Storage of tubes in high ambient temperatures and longterm exposure from direct sunlight.
• Overpressure due to crushed/over tightened duckbill.
Use only Stenner accessories with Stenner pumps.
1.
2. Check the chemical resistance chart for chemical
compatibility or call the factory.
3.Do not store tubes in pump r
ooms or in direct sunlight.
4. Do NOT lubricate the pump tube or roller assembly.
Points to Be
Greased
BEST PRACTICE
Factory recommended
Every time pump is serviced or a tube is replaced,
apply gr
cover bushing and main shaft ONLY.
ease (AquaShield
®
) to the pump head
Page 24
Tube Replacement and Centering
BEST PRACTICE
Factory recommended
Prior to tube removal, pump water
through tube to remove chemical.
Removing the Old Pump Tube
1.Turn pump off.
2. Remove screws and then the cover by lifting the side
opposite the tube fittings.
23
3. Set the feed rate dial on a low setting and leave on this
setting until finished.
4. Turn the pump on and let it run until one of the three slots
in the roller assembly lines up with the bottom tube fitting
(suction side).
Continued...
Page 25
24Maintenance Basics – Tube
5. Turn pump off.
6. Without moving the roller assembly further, lift the tube
fitting out of the housing slot and pull it toward the center
of the roller.
7. Turn pump on and allow roller assembly to jog while guiding
the tube with tension up and out of the housing.
8. Turn the pump off. Completely remove the tube assembly.
Page 26
After Removing Old Tube
25
IMPORTANT!
Key for optimum performance
Identify the cause of tube failure
prior to installing a new tube.
1.Remove roller assembly, shaft, and housing.
2. Use Fantastik®or similar (non-citrus) all purpose cleaner
to clean all chemical residue from pump head housing, roller
assembly, and cover.
3. Check housing for cracks and replace if cracked.
4. Ensure rollers turn freely.
5. Check rollers for excessive side play from bore wear.
Replace roller assembly if worn.
Continued...
Page 27
26Maintenance Basics – Tube
6. Inspect the suction/discharge tubing, point of injection,
7. Install clean housing.
8. Install and grease shaft.
9. Install roller assembly.
Installing the New Pump Tube
1.Manually turn roller assembly (counterclockwise) to line up
IMPORTANT!
Key for optimum performance
Do not lubricate pump tube
or roller assembly.
2. Place the tube fitting into the housing and roller
and check valve duckbill for blockages. Clean and/or replace
as required.
its slot with the tube housing slot.
assembly slot.
3. Turn dial ring to L setting.
•While holding the threaded tube fitting, turn the pump on
and allow it to jog the roller assembly.
•Guide the tube with slight tension (toward the center)
to prevent pinching between the housing and roller
assembly
.
Page 28
27
IMPORTANT!
Key for optimum performance
Avoid rotating wrist, which
can result in a twisted tube
that will not center. Do not
force the tube and be careful
of your fingers.
4. When the tube reaches the top housing slot, turn pump off.
•Turn dial ring to 10, hold tube fitting firmly, and turn
pump on.
•Allow rollers to stretch tube into place while guiding the
tube into the slot.
5. Turn the pump off.
NOTE Additional information
A used tube will stretch
approximately 3/4 of an inch
over its life.
appear to be stiff and short.
Follow directions to allow
rollers to str
place.
The new tube will
etch tube into
Continued...
Page 29
28Maintenance Basics – Tube
6. Grease (AquaShield®) the cover bushing ONLY and replace
NOTE Additional information
If pump head housing screws
are stripped, use alternate
bosses and position them
opposite each other. Use
only two at a time.
the cover and the screws, leaving the front screw inbetween the fittings loose enough to rotate the tube
fitting, in order to center tube on rollers.
Centering the Pump Tube
1.To center the pump tube on the rollers, set the Feed Rate
dial to a setting of 10. Turn pump on.
2. Turn the IN (suction) tube fitting located on the bottom of
the pump head not more than 1/8 of a turn in the direction
the tube must move.
3. Do not let go of fitting until the tube rides approximately
in the center of the rollers.
Page 30
4. Turn the pump off, let go of fitting, and tighten the cover
screws. The cover is not on securely if there is a gap
between the screw boss and the cover.
29
BEST PRACTICE
Factory recommended
Trim 1" off suction/discharge
tubing before installing
ferrules. Replace ferrules
with ev
ery tube change.
Fixed Rate Pump Tube Change
To install a new tube in a fixed rate pump, utilize the
on/off switch to jog the roller assembly in absence of the
feed rate control.
Page 31
30
Section VMaintenance Basics –
Feed Rate Control
Feed Rate Control (FRC) How it works
The feed rate control adjusts the output by utilizing a
cam/lifter system to control the rotation of the roller
assembly according to the setting on the dial ring.
Inside the FRC is a brass spider and index pin assembly that
consists of a pin (with carbide tip) and a spring inside the
holder attached to a lifter.
When the pump is on, the index spider assembly rotates.
When the lifter drops into the FRC channel, the pin engages
an index plate hole. The roller assembly rotates, creating the
pumping action.
When the lifter rides on the cam, the pin is lifted inside the
holder. The roller assembly does not rotate, resulting in no
pumping action.
NOTE Additional information
Pin retracts when lifted.
Page 32
Feed Rate Wear Definition
Indication of wear is apparent when the feed rate control
makes a skipping or ratcheting sound. The pump output is less
than the desired setting.
Feed Rate Wear Causes
Worn index plate (wear part)
If there is a groove in the cam and/or the lifter point has
a flat spot, the lifter cannot raise the index pin high enough
inside the holder. The pin will drag across the index plate and
accelerate the wear by elongating the plate holes. The pin can
no longer engage in the holes.
31
Groove in cam (wear part)
The lifter riding on the cam causes a gr
oove in the cam.
Continued...
Page 33
32Maintenance Basics – FRC
Worn lifter (wear part)
Continuous repetition of the lifter riding on the cam can cause
a flat spot on the r
contributes to the pr
ounded point of the lifter. The flat spot
emature wear of the cam and index plate.
BEST PRACTICE
Factory recommended
Mount pump in vertical
position with spill recovery
tube to allow chemicals to
drain away from
internal parts.
A seized or corroded index pin and lif
Usually caused by water or chemical intrusion.
ter assembly
NOTE Additional information
The lower the feed rate control setting, the more
wear on the cam, lifter, and plate. To reduce FRC
parts wear, select the pump model that will
operate at the desired maximum gpd.
Page 34
Feed Rate Parts Replacement
1.Remove screws.
2. Remove feed rate mounting plate and dial ring.
3. Remove cam, spider assembly, and index plate.
•If required, remove index pin assembly by unscrewing with
box wrench and replace.
33
4. Flip worn index plate over OR install new index plate.
5. Clean out FRC channel before installing new cam.
6. Use grease (AquaShield®) to lubricate the cam’s angled tip.
7. Install the cam.
8. Feed the angled tip into the FRC channel and keep the
90° end in the up position. Place thumb over the
cam to guide as it is inserted in the channel.
9. Continue to feed the cam in the channel until there is
approximately a 1/2" gap between the cam tip and the
beginning of the channel
.
Continued...
Installing
New Cam
Page 35
34Maintenance Basics – FRC
NOTE Additional information
Spread AquaShield®on bottom
step of ring.
10.
Place dial ring boss onto the cam’s 90° end.
BEST PRACTICE
Factory recommended
11. While keeping the 90° end in the boss and the cam in the
FRC channel, in a clockwise motion, place the dial ring onto
the FRC housing and snap into place.
12. Generously grease (AquaShield®) bottom of FRC housing
before placing index plate inside. Grease the top of the
index plate.
13. Place the spider with index pin assembly on the index plate.
The lifter tip should be positioned in the 1/2" gap in the
FRC channel.
Add grease (AquaShield®)
to dial ring for easier
turning.
Page 36
14. To secure mounting plate, align its arrow with the FRC
housing arrow and install the three screws.
35
IMPORTANT!
Key for optimum performance
If the dial ring does not
rotate from L to 10, the
FRC mounting plate is in
the wr
ong orienta
tion.
NOTE Additional information
The dial ring will be stiff or difficult to rotate if it
lacks lubrication (AquaShield®) or the screws are
over tightened. If the screws are too loose, the dial
ring can inadvertently be turned to 10 by the motor.
Page 37
36Maintenance Basics – FRC
Feed Rate Control Manufactured before 2002
NOTE Additional information
An arrow doesn’t exist on
older feed rate control
mounting plates. Place the
plate so the “bump” is to
the left of the two adjacent
holes that are in between
two scr
screw holes on the mounting
plate and feed rate control
and the mounting plate will
be re-installed at the proper
orientation.
ew bosses. Align the
Page 38
Section VIMaintenance Basics – Motor
Gear Case How it works
The metal reduction gear and phenolic gear control the rpm of
the feed rate and pumping head. The 45 series is 26 rpm and
the 85 series is 44 rpm. The motor shaft with gear drives the
feed rate control.
37
45 Series
3/8"9/16"1 3/8"1 1/4"
85 Series
Continued...
Page 39
38Maintenance Basics – Motor
Gear Case Wear Definition
Gear failure, in general, can be caused by misalignment (mainly
due to wear), water or chemical intrusion inside the gear case,
insufficient tooth engagement, or wear and/or damage to
other components.
BEST PRACTICE
Factory recommended
Apply generous amounts
of grease (AquaShield
to gear posts, gear rings,
pinions, and master shaft
when doing service in the
gear case.
®
)
Gear Case Parts Replacement
1.Replace gears that show visible wear or corrosion.
2. Replace gear posts that are worn, rusted, or corroded.
• To remove gear posts, grasp with pliers and pull
straight out.
• To install gear posts, insert in hole and
press until bottomed.
• Inspect gear case and cover for cracks and
cup bearing for corrosion. Replace as needed.
Page 40
Motor How it works
A cylindrical rotor with shaft is encased within a magnetic
coil. When power is applied to the coil, the rotor rotates. The
rotor’s directional rotation is determined by the orientation of
the copper shaded poles on the coil. The helical end of the
rotor engages the series of gears in the gearbox.
39
BEST PRACTICE
Factory recommended
Motor Failure Definition
Power is applied to the motor and the rotor fails to rotate.
Motor Failure Causes
Water intrusion
Allow ventilation to the fan-cooled motor while protecting
against water intrusion.
Chemical vapors
Can corr
the motor’s inability to rotate freely.
Burned motor coil
Motor voltage must match pow
ode or rust the coil, rotor, and bearings resulting in
er supply
. Use volt meter to confirm.
Avoid mounting pumps over
an open chemical solution
tank. Proper ventilation will
extend motor life. Use a
Stenner Rain Roof for
outdoor installations or in
a moist environment.
Damaged bearing brackets
Cracked or broken bearing brackets result in rotor misalignment,
which causes the rotor to bind to the magnetic coil causing a
humming sound.
Page 41
40Maintenance Basics – Motor
Rotor Assembly Replacement
D
A
C
B
E
1.Remove and set aside:
ews
• two motor housing scr
(not shown)
• motor housing (not shown)
• plastic fan A (discard old fan)
• two coil screws and lock washers
B
• coil (keep wires connected) D
2.
Remove and discard the rotor E and two plastic
brackets C.
3. Press the new plastic bearing bracket onto the threaded
brass inserts in the front of the motor case.
C
4. Install new r
otor assembly by inserting the shaft (helical
gear side) onto the gear case.
5. Place the coil ov
er the rotor and keep the copper-shaded
poles on the right-hand side (same side as the on/off switch).
6. Snap into place the second plastic bearing bracket on
the rotor.
7. Insert two self-tapping screws (w/lock washers).
8. Starting at an angle, pr
ess fan (with hub side down) onto
the rotor shaft.
9. Reinstall two motor housing screws and tighten the
self-tapping screws to secure the motor housing cover.
Page 42
Coil Replacement
1.Disconnect power to pump.
2. Remove the feed rate control with the pump head attached
and set on a flat surface to be used as a stand for the
motor case.
41
3. Remove two motor cover screws and invert the motor by
inserting the gear case shaft into the feed rate control.
4. Remove fan and set aside.
Continued...
Page 43
42Maintenance Basics – Motor
5. Disconnect ground wire (with eyelet) and set screw aside.
6. Cut the power cord and coil lead wires from motor cover at
the wire nut (four cuts total). Set cover to the side.
7. Remove and set aside
• Two coil screws and washers from the r
otor bracket
• Plastic bearing bracket (amber)
8. Remove coil and discard.
Page 44
9. Install new coil over rotor on the remaining amber
bracket. The correct orientation is with two copper
rods in the upper right corner and the vent opening at
the bottom of the motor housing. Place bracket back
on the rotor and securely seat into new coil. Install
screws and washers and fasten bracket to coil.
10. With the metal band facing the bracket, press fan
flush on rotor shaft.
General Information43
11.
With wir
e strippers set at 16 gauge
1/2" from the power cord and on/off switch lead wires in the
motor housing.
12. Secure gr
ound wire (with eyelet) to motor coil.
, strip approximately
Continued...
Page 45
44Maintenance Basics – Motor
13. Crimp the stripped lead wires to each of the new coil
lead wires.
14. Tuck wire nuts into bottom of motor cover and secure cover
back in place. (Befor
e tightening, reverse cover screws to
catch original threads.)
15. Apply power to motor and test.
16. Reconnect subassembly(s).
Page 46
Section VIIQuick Tips
Three Basic Subassemblies
45
•Use subassemblies in field for quick replacement.
Repair and refurbish parts at shop.