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www.stelpro.com
User’s guide
‘‘SC’’ series
Rounded-corner convector
Replacement component list included
For further information or to consult this guide online, please visit our Web site.
This unit complies with
the CSA standards
INSSC0210
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WARNING WARNING WARNING WARNING
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them
handy for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems
no further responsibility for this product.
This product must be installed by a qualified person and connected by a certified electrician, according to the electrical and building
codes effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal
electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
Recommended heating capacity:
1.25 W/cubic foot (0.03 m³).
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually
sufficient for normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that influence heat
losses, which modify the required capacity to heat a room. If needed, refer to a specialist who will be able to calculate these heat losses and
optimize the required capacity or consult the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To
heat a large room and to increase your comfort, it is recommended to install several units instead of one. For example, 2 X 1000 W rather
than 1 X 2000 W.
Do not install the unit where objects or pieces of furniture could be heat damaged.
If the unit’s capacity is insufficient for the size of the room, it will be in operation continuously, and may become defective earlier and turn
yellow.
Respect distances and positions indicated in the installation section.
If the installer or user modifies the unit, they will be held responsible for any damage resulting from this modification, and the CSA certification
could be void.
This unit must not come into contact with a water source and must be protected from splashes (e.g. a wet mop). Do not use it if any part has
been immersed. Moreover, do not turn it on or off when standing in water or if your hands are wet.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall, do not damage electrical wiring and other hidden utilities.
When starting up the unit for the first time or after a long period, it is normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To
avoid burns, do not let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time
after shut-down).
The bottom of this unit must be installed at least 4 inches (10.2 cm) from the floor and 6 inches (15.2 cm) from any adjacent surfaces.
However, make sure objects or pieces of furniture such as, but not limited to, blankets, towels, beds, laundry baskets, clothing, papers, etc.
do not come into contact with the unit and keep them at least 12 inches (30.5 cm) from the unit since they are more flammable than walls
and floors. Failure to comply with this warning could lead to a fire. Some materials are more heat-sensitive than others, so make sure those
near the unit can withstand heat.
Never block air vents. This obstruction could lead to overheating, which could result in a fire.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, a fire or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing flammable
liquids, combustible materials or corrosive, abrasive, chemical, explosive and flammable substances such as, but not limited to, gasoline,
paint, chlorine, sawdust and cleaning products.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of
dirt accumulated on and inside air vents. Accumulated dirt can lead to a component malfunction or give a yellowish colour to unit. Failure to
install and maintain unit in accordance with these instructions poses a fire hasard.
Thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains
activated or activates and deactivates repeatedly, it is recommended that a qualified electrician or a certified repair centre examine the unit
in order to make sure it is not damaged. (Refer to the limited warranty.)
If the unit is damaged or defective, cut off power supply at circuit breaker and call a certified repair centre. (Refer to the limited warranty) If
the unit is damaged or defective, cut off power supply at circuit breaker and call a certified repair centre. (Refer to the limited warranty.)
INSSC0210
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SELECTION TABLE
9/16"
[15 mm]
7/8"
[22 mm]
1 1/4"
[32 mm]
17 1/2"
[443 mm]
1 3/8"
[35 mm]
4"
[99 mm]
4"
[102 mm]
5/8"
[16 mm]
7/8"
[22 mm]
8 3/8"
[212 mm]
KOE Ø
FRONT
TOP
SIDE
MIN.
ELECTRICAL
INLET
Type watts volts
length
kg lbmm in
SC101 1000 120 581 22 7/8 5.5 12.1
SC108 1000 208 581 22 7/8 5.5 12.1
SC102 1000/750 240/208 581 22 7/8 5.5 12.1
SC107 1000 277 581 22 7/8 5.5 12.1
SC103 1000 347 581 22 7/8 5.5 12.1
SC105 1000 480 581 22 7/8 5.5 12.1
SC106 1000 600 581 22 7/8 5.5 12.1
SC151 1500 120 726 28 9/16 7.2 15.8
SC158 1500 208 726 28 9/16 7.2 15.8
SC152 1500/1125 240/208 726 28 9/16 7.2 15.8
SC157 1500 277 726 28 9/16 7.2 15.8
SC153 1500 347 726 28 9/16 7.2 15.8
SC155 1500 480 726 28 9/16 7.2 15.8
SC156 1500 600 726 28 9/16 7.2 15.8
SC208 2000 208 889 35 8.6 19
SC202 2000/1500 240/208 889 35 8.6 19
SC207 2000 277 889 35 8.6 19
SC203 2000 347 889 35 8.6 19
SC205 2000 480 889 35 8.6 19
SC206 2000 600 889 35 8.6 19
Add W for white or A for almond.
TECHNICAL DRAWINGS
INSTALLATION
N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation.
• The unit should be installed at least 4 in (10.2 cm) from the oor and 6 in (15 cm) from adjacent walls.
• Before operating the unit, make sure that both the air inlet (bottom) and air outlet (front) are free from obstruction.
•Installationofthewallrackhooks
1. Remove the unit from the wall rack hooks.
2. With a pencil, mark the wall at the four anchoring points of the rack. (It must be placed at least 5 in (12.7 cm) above the ground).
3. Fasten the rack to the wall, making sure it is level. When drilling into a wall or ceiling, do not damage electrical wiring and other hidden utilities.
N.B. The wall on which the convector will be installed must be straight in order for the wall rack to lie perfectly at without any
pressure points. Otherwise, brackets could malfunction.
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•Installationoftheunitontothewallrack
Unit
Electric
box
Connector (marette)
L1 (black)
L2 (red)
1. Insert the bottom hooks of the rack into the unit.
2. Tip the top of the unit toward the wall.
3. Latch the unit onto the rack by pressing toward the wall.
•Removingtheunitfromthewallrack
1. Using a screwdriver, press on each clip. (See the illustration)
2. Pull the upper part of the unit toward you to disengage the hooks.
3. Pull the unit off the lower hooks.
ELECTRICAL CONNECTION
This unit must be connected by a certied electrician. Connect the bare wire (ground) to the green
screw. Connect wires from the electric box to the unit’s supply leads.
N.B. This product must be connected by a qualied electrician, according to the electrical
and building codes effective in your region.
OPERATION
This unit must be controlled by a thermostat, ideally an electronic thermostat.
MAINTENANCE
Cut off power supply at breaker/fuse before cleaning this unit. Use a soft rag for dusting. When cleaning, use only a damp rag and non-abrasive dish
soap. Do not use abrasive or chemical cleaners because they can damage the nishing. If the unit is used in a very dusty location, use a vacuum brush
to remove dust and other foreign objects from the grilles. If needed, vacuum out the dust inside the unit. Note that cigarette smoke can yellow the discharge grille; the best way to prevent this problem is to clean the unit on a regular basis.
Do not use cleaning products identied with these symbols:
TROUBLESHOOTING
PROBLEM DEFECTIVE PART OR PART TO CHECK
- Defective thermostat or wrong thermostat setting
The unit does not work
The unit runs continuously
The enclosure is extremely hot
The desired room temperature cannot be reached
Overheating - Defective thermostat or wrong thermostat setting
The unit cycles under control of the thermal protection
(overheat indicator)
The heater is on and the breaker trips
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service
(please refer to the limited warranty to obtain the phone numbers).
- Open circuit breaker or fuse
- Thermal protection activated
- Faulty connections
- Defective thermostat or wrong thermostat setting
- Defective thermal protection
- Blocked air vents
- One or more defective elements
- Defective thermostat or wrong thermosat setting
- Voltage lower than indicated on the nameplate
- Heat losses greater than the unit’s capacity
- Blocked air vents
- Faulty connections
- Voltage higher than that indicated on the nameplate
INSSC0210
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REPLACEMENT COMPONENT LIST
4
3
1
2
# REF. # PART DESCRIPTION
1 EUC0500-10-1 ELEMENT 500 W-120 V
1 EUC0500-10-3 ELEMENT 500 W-174 V
1 EUC0500-10-5 ELEMENT 500 W-240 V
1 EUC0500-10-6 ELEMENT 500 W-300 V
1 EUC0500-10-7 ELEMENT 500 W-139 V
1 EUC0500-10-8 ELEMENT 500 W-104 V
1 EUC0750-15-1 ELEMENT 750 W-120 V
1 EUC0750-15-3 ELEMENT 750 W-174 V
1 EUC0750-15-5 ELEMENT 750 W-240 V
1 EUC0750-15-6 ELEMENT 750 W-300 V
1 EUC0750-15-7 ELEMENT 750 W-139 V
1 EUC0750-15-8 ELEMENT 750 W-104 V
1 EUC1000-20-1 ELEMENT 1000 W-120 V
1 EUC1000-20-3 ELEMENT 1000 W-174 V
1 EUC1000-20-5 ELEMENT 1000 W-240 V
1 EUC1000-20-6 ELEMENT 1000 W-300 V
1 EUC1000-20-7 ELEMENT 1000 W-139 V
1 EUC1000-20-8 ELEMENT 1000 W-104 V
2 M-SC150000B0 WALL BRACKET 1500-2000 W
2 M-SC100000B0 WALL BRACKET 1000 W
3 M-SC100005Z* FRONT COVER 1000 W
3 M-SC150005Z* FRONT COVER 1500 W
3 M-SC200005Z* FRONT COVER 2000 W
4 PROT-100 LINEAR THERMAL PROTECTION (AUTO.) (L200) 1000 W
4 PROT-102 LINEAR THERMAL PROTECTION (AUTO.) (L200) 1500-2000 W
* Add W for white or A for almond.
INSSC0210
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Limited warranty
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following product made by Stelpro: model SC.
Pleasereadthis limited warranty carefully.Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship and/or materials for the following periods from the date of purchase:10years(heating
element) and 1year(othercomponents). This warranty applies only to the original purchaser; it is non-transferable and cannot
be extended.
Claim procedure
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and
contact 1) your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have
a copyoftheinvoice and provide the informationwrittenontheproductnameplate. Stelpro reserves the right to examine or
to ask one of its representatives to examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right
to replace the entire unit, refund its purchase price or repair a defective part. Please note that repairs made within the warranty period
must be authorized in advance in writing by Stelpro and carried out by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-
6020 (consumers). The authorization number must be clearly written on the parcel or it will be refused.
Conditions,exclusionsanddisclaimerofliability
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro
expressly disclaims and excludes any implied warranty of merchantability or implied warranty of tness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities
whatsoever, whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for
property or personal injury damages, penalties, special or punitive damages, damages for lost prots, loss of use of equipment, cost
of capital, cost of substitute products, facilities or services, shutdowns, slowdowns, or for other types of economic loss or for claims
of a dealer’s customers or any third party for such damages. Stelpro specically disclaims all consequential, incidental and contingent
damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the
unit was designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, ooding, water damages, etc. This warranty does not cover any accidental or intentional
losses or damages, nor does it cover damages caused by negligence of the user or owner of the product. Moreover, it does not cover
the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro.
Any parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder
of the original warranty period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if
productshavebeenaltered without the written authorization of Stelpro and if the nameplate numbers have been removed or modied. This warranty does not cover scratches, dents, corrosion or discoloration caused by excessive heat, chemical cleaning products
and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not
allow limitations on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives
you specic legal rights and you may have other rights which vary from state to state or from province to province.
This unit complies with the CSA standards
Saint-Bruno-de-Montarville (Quebec) J3V 6L7
Stelpro Design Inc.
INSSC0210
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