Page 1
www.stelpro.com
User’s guide
‘‘FI’’ series
Floor insert heater
Replacement component list included
This unit complies with
the CSA and UL standards
WARNING WARNING WARNING WARNING
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy
for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further
responsibility for this product.
This product must be installed by a qualified person and connected by a certified electrician, according to the electrical and building
codes effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal
electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
Recommended heating capacity:
1,25 W/cubic foot (0.03 m³).
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually
sufficient for normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that influence heat
losses, which modify the required capacity to heat a room. If needed, refer to a specialist (industrial and commercial buildings) who will be able
to calculate these heat losses and optimize the required capacity or consult the “Online heating calculation” section of the Stelpro Design Web
site (residential buildings). To heat a large room and to increase your comfort, it is recommended to install several units instead of one. For
example, 2 X 1000 W rather than 1 X 2000 W.
Do not install the unit where objects or pieces of furniture could be heat damaged.
If the unit capacity is insufficient for the size of the room, it will be in operation continuously, and may become defective earlier and turn yellow.
For further information or to consult this guide online, please visit our Web site.
INSFI0511
Page 2
Respect distances and positions indicated in the installation section.
m)
If the installer or the user modifies the unit, he will be held responsible for any damage resulting from this modification, and the CSA certification
could be void.
This unit must not come into contact with a water source etc. and must be protected from splashes. Do not use it if any part has been immersed.
When cutting or drilling into a floor, do not damage electrical wiring and other hidden utilities.
When starting up the unit for the first time or after a long period, it is normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid
burns, do not let bare skin touch hot surfaces. The unit must cool down for few minutes since it will stay warm for some time after shut-down.
This unit must be installed at least 6 inches (15,2 cm) from adjacent walls. However, make sure objects or pieces of furniture do not come
into contact with the unit and keep them at least 12 inches (30 cm) from the unit since they are more flammable than walls and floors. Failure
to comply with this warning could lead to a fire. Some materials are more heat-sensitive than others, so make sure those near the unit can
withstand heat.
Never block unit air vents. This obstruction could lead to overheating, which could result in a fire.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, fires, or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing flammable liquids,
combustible materials or corrosive, abrasive, chemical, explosive and flammable substances such as, but not limited to, gasoline, paint,
chlorine, sawdust and cleaning products.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt
accumulated on and inside air vents. Accumulated dirt can lead to a component malfunction or discoloration (yellow). It may cause a fire hazard
if not installed and maintained in accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains
activated or activates and deactivates repeatedly, it is recommended that a qualified electrician or a certified repair centre examine the unit in
order to make sure it is not damaged. (Refer to the limited warranty)
If the unit is damaged or defective, cut off power supply at circuit breaker and call a certified repair centre. (Refer to the limited warranty)
Note: When a part of the product specification must be changed to improve operability or other functions, priority is given to the product specification itself. In such instances,
the instruction manual may not entirely match all the functions of the actual product.
Therefore, the actual product and packaging, as well as the name and illustration, may differ from the manual.
SPECIFICATIONS
Type WaTTs mm IN Kg lb
FI605
FI907
FI1210
FI1512
FI1815
FI2117
FI2420
500 600 23.6 6.4 14
750 900 35.4 10 22
1000 1200 47.2 13.6 30
1250 1500 59 16.9 37
1500 1800 70.8 20 44
1750 2100 82.6 23.7 52
2000 2400 94.5 26.7 59
TECHNICAL DRAWINGS
6
152mm
6
152mm
Add W for white, S for silver, A for almond or BK for
black. For a complete model list, consult our online
product catalog at www.stelpro.com
Add 1 = 120 V; 2 = 240 V; 3 = 347 V; 5 = 480 V; 6
= 600 V; 7 = 277 V; 8 = 208 V
15/16
24mm
INSTALLATION
1 5/16
33mm
N.B. Cut off power supply at circuit
breaker/fuse before proceeding to the
installation.
Important – This heater should be installed at no less than 6’’ (15.2 cm)
from adjacent walls.
• This unit must be recessed, parallel to oor joists.
TOP
A
B
FRONT
7/8
22mm
15/16
24mm
3 3/32
78mm
9 7/16
240mm
7 7/8
200mm
6 1/8
156mm
SIDE
3/16
5mm
1
25mm
1
25mm
N.B. The shoulder flanges of the unit must rest on the finished floor.
• Thanks to its sturdy 18 gauge galvanized steel construction, it can be installed
in concrete oors without any need for additional framing. Please note that the
air vents located on the sides of the casing must never be blocked.
• This unit must be installed at least 6” [152 mm] from adjacent walls.
FLOOR OPENING
6 3/8" x (DIM. B + 1/4")
162mm x (DIM. B + 6.5m
INSFI0511
Page 3
OPERATION
This heater must be controlled by a wall thermostat (thermostat not included).
This unit is equipped with a thermal protection that must be reset manually. The activation of the manual reset
can be made without removing the top grille.
• Turn off the circuit breaker at the electrical panel.
• Then, insert a long, thin object through the grille, into the small hole within the enclosure of the heater
where the manual reset button is located (see the illustration hereof).
• Gently press down the button to reactivate the thermal protection.
N.B. Should the heater cycles under the control of the thermal protection, it could indicate that it is
defective. If so, it should be verified and repaired immediately.
ELECTRICAL WIRING
The ground fault protection connection must be made by connecting the bare wire coming from the electrical panel to the green screw located inside
the junction box of the heater.
N.B. This product must be connected by a certified electrician, according to the electrical and building codes effective in your region.
MAINTENANCE
N.B. In order for the warranty to be valid, the unit must be cleaned regularly.
Cut off power supply at circuit breaker/fuse before cleaning this heater. Use a soft rag for dusting. When cleaning, use only a damp rag and nonabrasive dish soap. Do not use abrasive or chemical cleaners because they may damage the finishing. If the unit is used in a very dusty location, use a
vacuum brush to remove dust and other foreign objects from the grilles. Note that cigarette smoke could yellow the discharge grille and that the best
way to prevent it is to clean the unit on a regular basis.
Do not use cleaning products identified with these symbols:
REPLACEMENT COMPONENT LIST
# PAR T DESCRIPTION
1 M-FI0600H1 GRILLE (ALUMINUM) (600 MM)
1 M-FI0900H1 GRILLE (ALUMINUM) (900 MM)
1 M-FI1200H1 GRILLE (ALUMINUM) (1200 MM)
1 M-FI1500H1 GRILLE (ALUMINUM) (1500 MM)
1 M-FI1800H1 GRILLE (ALUMINUM) (1800 MM)
1 M-FI2100H1 GRILLE (ALUMINUM) (2100 MM)
1 M-FI2400H1 GRILLE (ALUMINUM) (2400 MM)
2 EA0300-06-*** ELEMENT 300 W (600 MM)
2 EA0400-06-*** ELEMENT 400 W (600 MM)
2 EA0450-09-*** ELEMENT 450 W (900 MM)
2 EA0500-06-*** ELEMENT 500 W (600 MM)
2 EA0600-09-*** ELEMENT 600 W (900 MM)
2 EA0600-12-*** ELEMENT 600 W (1200 MM)
2 EA0750-09-*** ELEMENT 750 W (900 MM)
2 EA0750-15-*** ELEMENT 750 W (1500 MM)
2 EA0800-12-*** ELEMENT 800 W (1200 MM)
2 EA0900-18-*** ELEMENT 900 W (1800 MM)
2 EA1000-12-*** ELEMENT 1000 W (1200 MM)
2 EA1000-15-*** ELEMENT 1000 W (1500 MM)
2 EA1050-21-*** ELEMENT 1050 W (2100 MM)
2 EA1200-18-*** ELEMENT 1200 W (1800 MM)
2 EA1200-24-*** ELEMENT 1200 W (2400 MM)
2 EA1250-15-*** ELEMENT 1250 W (1500 MM)
2 EA1400-21-*** ELEMENT 1400 W (2100 MM)
2 EA1500-18-*** ELEMENT 1500 W (1800 MM)
2 EA1600-24-*** ELEMENT 1600 W (2400 MM)
2 EA1750-21-*** ELEMENT 1750 W (2100 MM)
2 EA2000-24-*** ELEMENT 2000 W (2400 MM)
3 PROT-024 THERMAL PROTECTION (MAN.) (L220) 600 MM
3 PROT-025 THERMAL PROTECTION (MAN.) (L220) 900 MM
3 PROT-026 THERMAL PROTECTION (MAN.) (L220) 1200 MM
3 PROT-028 THERMAL PROTECTION (MAN.) (L220) 1500-1800 MM
3 PROT-029 THERMAL PROTECTION (MAN.) (L220) 2100 MM
3 PROT-031 THERMAL PROTECTION (MAN.) (L220) 2400 MM
3 PROT-084 LINEAR THERMAL PROTECTION (AUTO.) (L190) 600 MM
3 PROT-085 LINEAR THERMAL PROTECTION (AUTO.) (L190) 900 MM
3 PROT-086 LINEAR THERMAL PROTECTION (AUTO.) (L190) 1200 MM
3 PROT-087 LINEAR THERMAL PROTECTION (AUTO.) (L190) 1500-1800 MM
3 PROT-088 LINEAR THERMAL PROTECTION (AUTO.) (L190) 2100 MM
3 PROT-089 LINEAR THERMAL PROTECTION (AUTO.) (L190) 2400 MM
* Add W for white or A for almond.
*** Add 1=120 V, 2=240 V, 3=347 V, 5=480 V, 6=600 V, 7=277 V, 8=208 V.
1
3
2
INSFI0511
Page 4
TROUBLESHOOTING
pROblem DeFeCTIVe paRT OR paRT TO CHeCK
The unit does not work
The unit runs continuously
The enclosure is extremely hot
The unit cycles under control of the thermal protection (overheat indicator)
Overheating
The breaker trips when the heater is turned on
Elements are on, but the motor does not work
The desired room temperature cannot be reached
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our
customer service (see the “Limited warranty” section to obtain the phone numbers).
- Defective thermostat or wrong thermostat setting
- Open circuit breaker or fuse
- The thermal protection has been activated
- Faulty connections
- Defective thermostat or wrong thermostat setting
- Heat losses higher than the unit capacity
- Defective thermal protection
- Blocked air vents
- Defective motor
- Blocked air vents
- Defective motor
- Defective thermostat or wrong thermostat setting
- Defective motor
- Faulty connections
- Voltage higher than that written on the nameplate
- Defective motor
- One or more elements are defective
- Defective thermostat or wrong thermostat setting
- Voltage lower than that written on the nameplate
- Heat losses higher than the unit capacity
Limited warranty
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following product made by Stelpro: model FI. Please read this
limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship
and/or materials for the following periods from the date of purchase: 10 years (heating element) and 1 year (other components). This warranty
applies only to the original purchaser; it is non-transferable and cannot be extended.
Claim procedure
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1)
your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice and
provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to examine
the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price or repair a
defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons
authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-6020 (consumers). The authorization number must be clearly written on the parcel or it will be refused.
Conditions, exclusions and disclaimer of liability
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages, penalties,
special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital, cost of substitute products, facilities or services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro specifically
disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of
maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural disas-
ter or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, ooding,
water damages, etc. This warranty does not cover any accidental or intentional losses or damages nor does it cover damages caused by negligence
of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts replaced
or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This
warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written autho-
rization of Stelpro and if the nameplate numbers have been removed or modified. This warranty does not cover scratches, dents, corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations
on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you
may have other rights which vary from state to state or from province to province.
This unit complies with the CSA and UL standards
Stelpro Design Inc.
Saint-Bruno-de-Montarville (Quebec) J3V 6L7
INSFI0511
Loading...