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RADIATEUR INFRAROUGE
INFRARED RADIATOR
USER’S gUidE
ASiRH SERiES
INfrAred rAdIAtor heAter
replAcemeNt compoNeNt lISt INcluded
For further information or to consult this guide online, please visit our web site: www.stelpro.com
This unit
complies with
CSA and UL
standards
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speCIfICatIONs
AVERTiSSEMENT
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future
reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this
product.
This product must be installed by a qualied person and connected by a certied electrician, according to the electrical and building codes effective in your
region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative). Use this heater only as described in this
manual. Any other use not recommended by the manufacturer may cause re, electric shock, or injury to persons.
Do not install the unit where objects could be heat damaged or where object could burn if they are too close from the front of the heater.
Respect distances and positions indicated in the installation section.
If the installer or the user modies the unit, they will be held responsible for any damage resulting from this modication, and the CSA certication could be
void.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid burns, do not
let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after shutdown). Extreme caution is
necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
Make sure objects do not come into contact with the unit and keep them away from it at distances greater than the ones specied in this guide and on the
warning label on the unit (see the Installation section). Failure to comply with this warning could lead to a re. Some materials are more heat-sensitive than
others, so make sure those near the unit can withstand heat.
Do not use this unit in areas where you can nd large amount of inammable dust, vapors or gases in suspension.
Never block air vents (with objects or other items). You risk damaging the heater and the obstruction could lead to electric shock or overheating, which could
result in a re.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, res, or damages to the unit.
Do not use this product in areas containing ammable liquids, combustible materials or corrosive, abrasive, chemical, explosive and ammable substances
such as, but not limited to, gasoline, paint, chlorine and cleaning products.
Some areas are dustier than others. Accumulated dirt can lead to a component malfunction or discoloration (yellowing). It may cause a re hazard if not
installed and maintained in accordance with these instructions.
Before unplugging the unit, all controls must be in the “OFF” position and the current from the main breaker panel should be cut. (The general switch may be
used also, if included.)
If the unit is damaged or defective, discontinue use, cut off power supply at circuit breaker and contact a certied electrician or certied repair centre. (Refer
to the limited warranty)
Ensure to choose the model required for your application. You can ask either your distributor or the customer service. Overheating may occur if the chosen
model is too powerful for the application.
ImpORtaNt INstRUCtIONs
save these INstRUCtIONs
Note: This unit is designed to increase comfort, not to heat the ambiant air. A lot of factors can have an impact on the heat felt by users (wind, weather, etc.). It is
important to consider it before using the unit.
When a part of the product specication must be changed to improve operability or other functions, priority is given to the product specication itself. In such
instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name
and illustration, may differ from the manual.
SpecIfIcAtIoNS
WATTAGE VOLTAGE FREQUENCY LENGTH HEIGHT DEPTH WEIGHT
COde watts vOlts hz IN. mm IN. mm IN. mm lb kg
asIRh2002w* 2000/1600 240/208 60 19 483 10 254 5 5/8 143 11.0 5.0
asIRh4002w* 4000/3200 240/208 60 19 483 15 7/8 403 5 5/8 143 13.8 6.25
asIRh4203w* 4180 347 60 19 483 21 13/16 554 5 5/8 143 16.3 7.4
asIRh6002w* 6000/4800 240/208 60 19 483 21 13/16 554 5 5/8 143 16.3 7.4
* Add R for the weather-resistant model
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FRONT
SIDE
21 1/4"
teChNICal dRawINgs
techNIcAl drAwINgS
2000 W MODEL
4000 W MODEL
540mm
TOP
21 5/8"
549mm
19"
483mm
21 1/4"
540mm
12 1/4"
311mm
AXIS
10"
254mm
12 1/4"
311mm
AXE
14 15/16"
380mm
14 15/16"
380mm
2 11/16"
69mm
5"
127mm
5 5/8"
143mm
2 5/8"
66mm
4180 W + 6000 W MODELS
TOP
21 5/8"
550mm
19"
483mm
FRONT
21 1/4"
540mm
TOP
21 5/8"
550mm
19"
483mm
15 7/8"
403mm
12 1/4"
311mm
AXE
2 11/16"
69mm
7 15/16"
202mm
14 15/16"
380mm
2 11/16"
69mm
SIDE
5 5/8"
143mm
5 5/8"
143mm
2 5/8"
66mm
2 5/8"
66mm
21 13/16"
554mm
10 7/8"
277mm
FRONT
3
SIDE
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= 25 à 60°
minimum
12"
[305 mm]
minimum
12"
[305 mm]
minimum
18"
[460 mm]
minimum
18"
[460 mm]
minimum
12"
[305 mm]
minimum
18"
[460 mm]
12"
[305 mm]
INSTALLATION MURALE INSTALLATION AU PLAFOND
H
H
INstallatION
DIMMER-TIMER AND CONTROLS (NOT INCLUDED)
sIRhC402-1 dImmeR
The 2000 W / 1600 W at 240 V / 208 V & 4000 W / 3200 W at 240 V / 208 V units can be controlled by the Stelpro electronic
dimmer that is equipped with a timer (not included).
+
-
For other types of controls: The power to the units can be reduced using appropriate controls. The controls must be able to handle inductive and
resistive loads. In addition, they must have circuits to regulate the start-up current, since this type of unit requires a high start-up current.
INStAllAtIoN
The 2000 W / 1600 W at 240 V / 208 V & 4000 W / 3200 W at 240 V / 208 V units can also be controlled by an independant
switch that is not offered by Stelpro.
The 4200 W at 347 V & 6000 W / 4800 W at 240 V / 208 V units can only be controlled by an independant switch that is
not offered by Stelpro.
N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation and wiring connections. This product must
cal and building codes effective in your region.
mount in contact with combustible material. Do not mount in
close proximity to another unit.
The unit can be installed anywhere from 2.5 meters (8 feet) to 6
fOR the best pOssIble ResUlts, the fOllOwINg
ReCOmmeNdatIONs shOUld be RespeCted wheN
INstallINg the INfRaRed RadIatORs:
- Unit must be horizontally mounted.
- If the support provided is not sufcient for the clearance distance
required, Stelpro offers an optional extensible support (product
code: KIT-SIRH-SUP1) which can be adjusted to obtain distances
ranging from 20 in. (51 cm) to 34 in. (86 cm).
- The unit can be installed on wood surfaces, gypsum, metal, brick,
stone or concrete.
- It is very important to respect the minimum clearance distance to
prevent re or damages to your property.
- This device emits very high radiant heat forward, when in close
proximity never point the front of the unit directly at a wall or ceiling,
doing so could also cause re or damage to your property. Once
the correct position is established, in order to prevent unwanted
movement of the unit, make sure the handles are securely tightened
with the spring washers in place.
- The unit must be rmly mounted to the mounting area using the
appropriate screws or any other mounting device (not included).
- When installing, make sure that the mounting surface behind the
unit is strong enough to support the weight of the bracket and the
unit. On a drywall/gypsum surface, thin wood or thin covering, you
need to ensure that the fasteners are securely anchored into wall
studs or ceiling joists.
- Unit must be mounted to the wall or ceiling following the illustrations
here.
- Adjust the installation angle with the angles displayed on the sides
of the support and the embossed marks (DETAIL A). Tighten the
handles of the unit in order to secure the chosen angle.
detaIl a
2000 W / 1600 W AT 240 V / 208 V UNITS
wall INstallatION CeIlINg INstallatION
All ammable
items must be
at least 30”
(0,76 m) from
the front of the
unit.
4
sIdesIde sIdefRONt
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= 25 à 60°
minimum
24"
[610 mm]
minimum
20"
[510 mm]
minimum
30"
[760 mm]
minimum
30"
[760 mm]
minimum
20"
[510 mm]
minimum
30"
[760 mm]
20"
[510 mm]
INSTALLATION MURALE INSTALLATION AU PLAFOND
H
H
= 25 à 60°
minimum
21"
[533 mm]
minimum
20"
[510 mm]
minimum
26"
[660 mm]
minimum
26"
[660 mm]
minimum
20"
[510 mm]
minimum
26"
[660 mm]
12"
[305 mm]
INSTALLATION MURALE INSTALLATION AU PLAFOND
H
H
INstallatION
4000 W / 3200 W AT 240 V / 208 V & 4200 W AT 347 V UNITS
wall INstallatION
All ammable
items must be
at least 48”
(1.22 m) from
the front of the
unit.
sIde
fRONt
6000 W / 4800 W AT 240 V / 208 V UNITS
wall INstallatION
All ammable
items must be
at least 60”
(1.525 m) from
the front of the
unit.
CeIlINg INstallatION
sIde
CeIlINg INstallatION
sIde
sIde
fRONt
sIde
sIde
eleCtRICal CONNeCtIONs
Connect the power leads in accordance with the electrical codes in effect. Make sure the line voltage (volt) is consistent with that indicated on
the unit’s nameplate.
lamp 1 lamp 1
LAMPE 1
L1
lamp 2
LAMPE 2
L1
Each unit is equipped with power leads that come in a exible metallic duct and with a connector that is ready to be connected to an electrical
box (not included).
L2
GND
lamp 3
LAMPE 3
paRallel CONNeCtION Of the lamps:
asIRh2002w*, asIRh4002w* aNd
asIRh6002w* mOdels
5
L2
seRIes CONNeCtION Of the lamps:
asIRh4203w* mOdel
LAMPE 1L1
lamp 2
LAMPE 2
lamp 3
LAMPE 3 L2
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INstallatION, OpeRatION & maINteNaNCe
REPLACEMENT OF AN INFRARED LAMP
Handle carefully; there are sharp aluminum pieces inside.
1. Before installing or replacing an infrared lamp, switch off the appropriate
circuit breaker in the electrical service panel.
2. Remove the back cover (1).
3. Before disconnecting the defective lamp, please note how the wires are xed
to the ceramic terminal blocks. It is very important to connect the lamps in the
same way as before (parallel or series connection).
4. Unplug the wires connected to the defective lamp (3) from the ceramic
terminal blocks.
5. Remove the four screws from the primary reector (2) and remove it. Unscrew
the two support clips on either end of the reector in order to remove the
lamp (3) from the mounting base.
4
6. Place the new infrared lamp (3) into the mounting base of the primary
reector (2), position the new lamp so that the wires (and the glass bump in the middle of the lamp) are facing away from the primary reector
(2). Insert and screw the support clips securing the lamp at each end of the mounting base.
N.B. Avoid applying too much pressure when inserting the infrared lamp in the support clips. Never insert the infrared element holding
Failure to follow these directives might shorten the infrared lamps’ life expectancy.
7. Make sure that the connection to the ceramic terminal blocks is connected as it was originally, in parallel or in series according to the model, as
shown on the above diagrams. Screw the primary reector to the secondary reector, close and screw the back cover.
NOTE: The approximate life expectancy of a new infrared lamp is 5000 hours.
2
3
1
OpeRatION
Warning: the heater must be properly installed before it is used.
mAINteNANce
All other repairs and maintenance other than those described in
regularly. Cut off power supply at circuit breaker/fuse and wait for
the unit to cool down before cleaning.
Use a soft rag for dusting. When cleaning, use only a damp rag and
non-abrasive dish soap. Do not use abrasive or chemical cleaners
because they may damage the nish. If the unit is used in a very
dusty location, use a vacuum brush to remove dust and other
foreign objects from the grills. Note that cigarette smoke could
yellow the discharge grill and that the best way to prevent it is to
clean the unit on a regular basis.
N.B. There is electrical current linked to the unit even if the thermostat is set off. This means that there is a risk of electric shock
troubleShootINg
PROBLEM DEFECTIVE PART OR PART TO CHECK
- Open circuit breaker or fuse
The unit fails to heat
The desired temperature cannot be reached
The temperature felt is too high
The breaker trips when the heater is turned on
customer service (see the LIMITED WARRANTY section to obtain the phone numbers).
- Faulty connections
- One or more defective infrared elements
- One or more defective infrared elements
- Voltage lower than that indicated on the nameplate
- Unit mounted too high
- Unit not powerful enough for desired usage
- Unit installed inappropriately
- Unit mounted too low
- Unit too powerful for desired usage
- Defective or non-existent controls
- Faulty connections
- Voltage higher than that indicated on the nameplate
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ReplaCemeNt COmpONeNt lIst
replAcemeNt compoNeNt lISt
REF. # PART # DESCRIPTION
M-SIRH100ABK
1
M-SIRH200ABK
1
M-SIRH300ABK
1
M-SIRH105ZBK
2
M-SIRH113ZBK
2
M-SIRH205ZBK
2
M-SIRHRP205ZBK
2
M-SIRH305ZBK
2
M-SIRHRP305ZBK
2
M-SIRH104ZSS
3
M-SIRH204ZSS
3
M-SIRH304ZSS
3
M-SIRH206ZBK
4
KIT-SIRH101
5
KIT-ESIRH151
6
KIT-ESIRH202
6
KIT-SIRH102
7
KIT-SIRH-SUP1
--
* Add R for the weather-resistant model
Assembled case for ASIRH2002W* model
Assembled case for ASIRH4002W* model
Assembled case for ASIRH4203W* and ASIRH6002W* model
Back cover with louvers (ASIRH2002W)
Back cover without louvers (ASIRH2002WR)
Back cover with louvers (ASIRH4002W)
Back cover without louvers (ASIRH4002WR)
Back cover with louvers (for ASIRH4203W and ASIRH6002W models)
Back cover without louvers (ASIRH4203WR, ASIRH6002WR)
Front grill ASIRH2002W*
Front grill ASIRH4002W*
Front grill (for ASIRH4203W* and ASIRH6002W* models)
Mounting bracket
Replacement kit SIRH primary reector
Infrared replacement element 1500W 120V
Infrared replacement element 2000W/1600 W 240V/208V
Replacement kit SIRH secondary reector
Optional extensible support, adjustable from 20 in. (51 cm) to 34 in. (86 cm)
4
1
6
2
5
10
8
9
5
3
7
7
INSASIrh1114
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lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty
lImIted wArrANty
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following products made by Stelpro: ASIRH models. Please
read this limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components against defects
in workmanship and/or materials for the following period from the date of purchase: 3 years. This warranty applies only to the original purchaser; it is
non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your
installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice and
provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to examine
the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price or repair a
defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons
authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-6020 (consumers).
The authorization number must be clearly written on the parcel or it will be refused.
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
and excludes any implied warranty of merchantability or implied warranty of tness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relating
thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages, penalties,
special or punitive damages, damages for lost prots, loss of use of equipment, cost of capital, cost of substitute products, facilities or services,
shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro specically
disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of
maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural disaster
or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, ooding, water
damages, etc. This warranty does not cover any accidental or intentional losses or damages, nor does it cover damages caused by negligence of the
user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts replaced
or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This
warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written
authorization of Stelpro and if the nameplate numbers have been removed or modied. This warranty does not cover scratches, dents, corrosion or
discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations on
how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specic legal rights and you may
have other rights which vary from state to state or from province to province.
lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty
lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty
lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty lImIted wArrANty
stelpRO desIgN INC. | Saint-Bruno-de-Montarville | Quebec | J3V 6L7
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INSASIrh1114
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