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USER’S GUIDE
HISTORIQUE DES RÉVISIONS | REVISIONS HISTORY
ARWF SERIES
WALL FAN HEATER
REPLACEMENT COMPONENT LIST INCLUDED
For further information or to consult this guide online, please visit our website at www.stelpro.com
This unit
complies with
the CSA and
UL standards
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WARNING
AVERTISSEMENT
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future refe
rence. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this product.
This product must be installed by a qualied person and connected by a
effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative). Use this heater only as described in this
manual. Any other use not recommended by the manufacturer may cause re, electric shock, or injury to persons. Do not use outdoors.
RECOMMENDED HEATING CAPACITY:
1,25 W/cubic foot (0.03 m³).
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually sufcient for
normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that inuence heat losses, which modify the required capacity to heat a room. If needed, refer to a specialist who will be able to calculate these heat losses and optimize the required capacity or consult the
“Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat a large room and increase your comfort, it is recommended
to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000 W.
If the unit’s capacity is insufcient for the size of the room, it will be in operation continuously, and may become defective earlier and turn yellow.
Do not install the unit where objects or pieces of furniture could be heat damaged.
Respect distances and positions indicated in the installation section.
If the installer or the user modies the unit, he will be held responsible for any damage resulting from this modication, and the CSA certication could be void.
This unit must not come into contact with a water source and must be protected from splashes (e.g. a wet mop). Do not use it if any part has been immersed.
Moreover, do not turn it on or off when standing in water or if your hands are wet.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall, do not damage electrical wiring and other hidden utilities.
Do not install this product on walls made of synthetic material such as, but not limited to, carpet and wallpaper.
When starting up the unit for the rst time or after a long period, it is normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid burns, do not
let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after shut-down). Extreme caution is
necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
CAUTION – High temperature, risk of re, keep electrical cords, drapery, furnishings, and other combustibles at least 3 feet (0.9 m) from the front of the
heater and away from the side and rear.
Do not install on a wall behind a door.
Never block air vents (with objects or other items). You risk damaging the heater and the obstruction could lead to electric shock or overheating, which could
result in a re.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, res, or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing ammable liquids, combustible
materials or corrosive, abrasive, chemical, explosive and ammable substances such as, but not limited to, gasoline, paint, chlorine, sawdust and cleaning
products. Store it in a dry place.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt accumulated on
and inside air vents. Accumulated dirt can lead to a component malfunction or discoloration (yellowing). It may cause a re if not installed and maintained in
accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions so the light shall lit up. If the thermal protection
remains activated or activates and deactivates repeatedly, it is recommended that a qualied electrician or a certied repair centre examine the unit in order
to make sure it is not damaged. (Refer to the limited warranty).
Before unplugging the unit, all controls must be in the “OFF” position and the current from the main breaker panel should be cut. (The general switch may be
used also, if included.) If the unit is damaged or defective, discontinue use, cut off power supply at circuit breaker and contact a certied electrician or certied
repair centre. (Refer to the limited warranty)
Make sure that all the electrical connections are secure and have been made properly. Pull each wire to ensure it is not loose in the connector or the terminal
board as this may cause a re.
If an option must be added, make sure it has been approved by Stelpro. This way, it will ensure that it has been tested in accordance with our safety rules and
that an appropriate installation has been planned into the unit.
grounded.
IMPORTANT INSTRUCTIONS
certied electrician, according to the electrical and building codes
SAVE THESE INSTRUCTIONS
Note: When a part of the product specication must be changed to improve operability or other functions, priority is given to the product specication itself. In such
instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name
and illustration, may differ from the manual.
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SPECS, TECHNICAL DRAWINGS & INSTALLATION
SPECIFICATIONS
WALL FAN HEATER
MODEL VOLTS WATTS WEIGHT DEPTH WIDTH HEIGHT
ARWF
120, 208, 240/208, 277 V 1000, 1500 AND 2000 W 6 LB/2.7 KG 3 1/4”/82 MM 8 11/16”/220 MM 17 1/8”/435 MM
TECHNICAL DRAWINGS
6 3/8"
163mm
13/16"
21mm
TOP
KO
7/8"
O
22mm
3/4"
20mm
8"
203mm
8"
203mm
8 11/16"
220mm
FRONT
2 7/8"
72mm
2 11/16"
68mm
17 1/8"
435mm
INSTALLATION
N.B. Cut off power supply at circuit breaker/fuse before proceeding to the installation
and wiring connections. This product must be connected by a certied electrician,
according to the electrical and building codes effective in your region. Consult the
wiring plan found on the unit.
To reduce the risk of re, do not store or use gasoline or other ammable vapors
and liquids in the vicinity of the heater. Do not mount in contact with combustible
material. Do not mount in close proximity to another unit.
Keep the front and and upper sides of the unit at least 3 feet (91 cm) from any adjacent surfaces.
Moreover, make sure objects or pieces of furniture such as, but not limited to, blankets, towels,
beds, laundry baskets, clothing, papers, electric wires and other ammable items, do not come
into contact with the unit and keep them at least 3 feet (91 cm) from the unit. Failure to comply
with this warning could lead to a re. Some materials are more heat-sensitive than others, so
make sure those near the unit can withstand heat.
2 3/8"
60mm
3 3/16"
80mm
SIDE
3/4"
19mm
1 5/16"
34mm
O
KO
7/8"
22mm
14 9/16"
370mm
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INSTALLATION & OPERATION
INSTALLATION OF THE BACK BOX IN A NEW BUILDING
WARNING: This unit must be installed at least 8” (20 cm) from adjacent walls and the oor.
1. Determine which side of the back box is to be mounted against a stud or ceiling joist. Allow for the thickness of the nished wall when installing
the back box. The edge (shoulder) of the back box must be installed ush with the nished wall.
2. Disassemble the fan deck from the back box by removing 4 screws.
3. Position the back box on the appropriate stud or joist location and secure it using two nails or screws.
4. Remove one knockout in the back box to allow for the entry of the power supply cable.
5. Bring the power supply cable to the back box. Install a cable clamp and route the cable into the back box, leaving at least 6” (152mm) of cable
inside the back box for connection to the unit’s lead wires.
6. Put back the fan deck (4 screws).
* To facilitate installation with a surface cabinet, secure the heater to the wall, then place the cabinet and the grill together. Place the top screw
in line with the mounting hole. Lastly, install the second screw.
Available Products with Dual Power
PRODUCT CODE HIGH POWER LOW POWER VOLTS
ARWF1001 1000 W 500 W 120 V
ARWF1008 1000 W 500 W 208 V
ARWF1002 1000 W 500 W 240/208 V
ARWF1501 1500 W 750 W 120 V
ARWF1508 1500 W 750 W 208 V
ARWF1502 1500 W 750 W 240/208 V
ARWF2008 2000 W 1000 W 208 V
ARWF2002 2000 W 1000 W 240/208 V
TO CHANGE POWER OF UNIT
Before doing the following connections, make sure to turn off the fuse/breaker supplying the circuit.
High Power Setting
- Refer to related wiring examples to complete the connection to the cable coming from the circuit breaker and the thermostat (if needed).
- Wires X and Y are connected together.
- Ground connection (GND): Make sure each component of the connecting circuit (circuit breaker panel, cable, thermostat, junction box), is
connected to the ground wire coming from the circuit breaker cable. In the unit, use the green screw to connect the ground wire from the cable.
- Wire nut connection: To make a wire nut connection, twist bare ends of wires together, insert them in a wire nut and twist to squeeze. Then, pull
each wire and make sure they cannot come out of the wire nut.
- Once all these steps are performed, you can turn on the circuit breaker safely.
Low power setting
- Refer to related wiring examples to complete the connection to the cable coming from the circuit breaker and the thermostat (if applicable).
- Only wire X is connected. So, remove wire Y and put a wire nut on its tip.
- Ground connection (GND): Make sure each component of the connecting circuit (circuit breaker panel, cable, thermostat, junction box), is
connected to the ground wire coming from the circuit breaker cable. In the unit, use the green screw to connect the ground wire from the cable.
- Wire nut connection: To make a wire nut connection, twist bare ends of wires together, insert them in a wire nut and twist to squeeze. Then, pull
each wire and make sure they cannot come out of the wire nut.
- Once all these steps are performed, you can turn on the circuit breaker safely.
Important : Light
Activation of the thermal protection is indicated by a light. It warns you that the heater has been subjected to
abnormal conditions. If this occurs, it is highly recommended that the unit be disconnected and inspected by a
qualied electrician in order to make sure it is not damaged.
OPERATION
WARNING: the heater must be properly installed before it is used.
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INSTALLATION
THERMOSTAT INSTALLATION - SINGLE POLE INTERNAL
High Power Low Power
BLACK
BLACK
GROUND
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YX
RED
THERMOSTAT INSTALLATION - DOUBLE POLE INTERNAL
High Power Low Power
BLACK
GROUND
T
H
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R
M
O
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T
A
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YX
RED
GROUND
T
H
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M
O
S
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A
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H
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M
O
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T
A
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YX
BLACK
GROUND
YX
RED
RED
THERMOSTAT INSTALLATION - SINGLE POLE EXTERNAL
High Power Low Power
BLACK
GROUND
YX
THERMOSTAT
RED
THERMOSTAT INSTALLATION - DOUBLE POLE EXTERNAL
High Power Low Power
BLACK
L1 L2
GROUND
YX
RED
THERMOSTAT
L1 L2
BLACK
GROUND
RED
YX
BLACK
GROUND
RED
YX
THERMOSTAT
THERMOSTAT
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MAINTENANCE & TROUBLESHOOTING
MAINTENANCE
All other repairs and maintenance other than those
described in this guide should be performed by qualied
service personnel. In order for the warranty to be valid,
the unit must be cleaned regularly. Cut off power supply
at circuit breaker/fuse and wait for the unit to cool down
before cleaning.
Use a soft rag for dusting. When cleaning, use only a damp rag and
non-abrasive dish soap. If you use a cleaning product, always wipe
the product off properly to avoid the discoloration of the unit. Do not
use abrasive or chemical cleaners because they can damage the n-
Do not use cleaning products identied with these symbols:
N.B. Note that there is electrical current to the unit even if the
thermostat is off. Meaning that there is a risk of electric shock
as long as the unit is energized.
ishing. If the unit is used in a very dusty location, use a vacuum brush
to remove dust and other foreign objects from the grilles. Note that
cigarette smoke could yellow the discharge grille and that the best way
to prevent this problem is to clean the unit regularly.
TROUBLESHOOTING
PROBLEM DEFECTIVE PART OR PART TO CHECK
• Defective thermostat or wrong thermostat setting
The unit does not work
The unit runs continuously
The enclosure is extremely hot
The unit cycles under control of the thermal protection
(overheat indicator)
Overheating
The breaker trips when the heater is turned on
Elements are on, but the motor does not work • Defective motor
The desired room temperature cannot be reached
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the
“Limited warranty” section to obtain the phone numbers).
• Open circuit breaker or fuse
• Activated thermal protection
• Faulty connections
• Defective thermostat or wrong thermostat setting
• Heat losses greater than the unit’s capacity
• Defective thermal protection
• Blocked air vents
• Defective motor
• Blocked air vents
• Defective motor
• Defective thermostat or wrong thermostat setting
• Defective motor
• Faulty connections
• Voltage higher than indicated on the nameplate
• One or more defective elements
• Defective thermostat or wrong thermostat setting
• Voltage lower than indicated on the nameplate
• Heat losses greater than the unit’s capacity
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REPLACEMENT COMPONENT LIST
REPLACEMENT COMPONENT LIST
REF. # PART # DESCRIPTION
1 BOUT-019 WHITE THERMOSTAT BUTTON
1 BOUT-021 BLACK THERMOSTAT BUTTON
1 BOUT-020 ALMOND THERMOSTAT BUTTON
2 SB-005 WHITE PLUG 5/8’’
3 ELF-RWF001 ELEMENT (KIT) 500W-120V/1500W-208V/2000W-
240V
3 ELF-RWF002 ELEMENT (KIT) 0750 W-240 V
3 ELF-RWF003 ELEMENT (KIT) 0500 W-240 V
3 ELF-RWF004 ELEMENT (KIT) 1000 W-120 V
3 ELF-RWF005 ELEMENT (KIT) 500/1000 W-240 V
3 ELF-RWF006 ELEMENT (KIT) 1250 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 1000 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 750 W-208 V
3 ELF-RWF008 ELEMENT (KIT) 1500 W-240 V
3 ELF-RWF009 ELEMENT (KIT) 1500 W-120 V
3 ELF-RWF010 ELEMENT (KIT) 2000 W-208 V
3 ELF-RWF014 ELEMENT (KIT) 500 W-347 V
3 ELF-RWF015 ELEMENT (KIT) 750 W-347 V
3 ELF-RWF016 ELEMENT (KIT) 1000 W-347 V
3 ELF-RWF017 ELEMENT (KIT) 1250 W-347 V
3 ELF-RWF018 ELEMENT (KIT) 1500 W-347 V
3 ELF-RWF019 ELEMENT (KIT) 2000 W-347 V
3 ELF-RWF020 ELEMENT (KIT) 750/1500 W-240 V
3 ELF-RWF021 ELEMENT (KIT) 1000/2000 W-240 V
3 ELF-RWF022 ELEMENT (KIT) 500 W-277 V
3 ELF-RWF023 ELEMENT (KIT) 750 W-277 V
3 ELF-RWF024 ELEMENT (KIT) 1000 W-277 V
3 ELF-RWF025 ELEMENT (KIT) 1250 W-277 V
3 ELF-RWF026 ELEMENT (KIT) 1500 W-277 V
3 ELF-RWF027 ELEMENT (KIT) 2000 W-277 V
3 ELF-RWF028 ELEMENT (KIT) 500/1000 W-120 V
3 ELF-RWF029 ELEMENT (KIT) 750/1500 W-120 V
3 ELF-RWF030 ELEMENT (KIT) 500/1000 W-208 V
3 ELF-RWF031 ELEMENT (KIT) 750/1500 W-208 V
3 ELF-RWF032 ELEMENT (KIT) 1000/2000 W-208 V
3 ELF-RWF033 ELEMENT (KIT) 1250 W-120 V
3 ELF-RWF034 ELEMENT (KIT)750 W-120 V
REF. # PART # DESCRIPTION
3 ELF-RWF035 ELEMENT (KIT)1000 W-208 V
3 ELF-RWF036 ELEMENT (KIT)500 W-208 V
3 ELF-RWF037 ELEMENT (KIT)1250 W-208 V
4 M-RWF13Z* GRILLE
5 BLA-001 BLADE 5’’ 27’’ 4B
6 MO-001 MOTOR 500-1000 W 208 V
6 MO-001 MOTOR 1250-2000 W-240 V
6 MO-002 MOTOR 500-1000 W-240 V
6 MO-010 MOTOR 500-1000 W 120 V
6 MO-011 MOTOR 1250-2000 W 208 V
6 MO-012 MOTOR 1250-2000 W-120 V
7 PROT-006 THERMAL PROTECTION (L-150) 500 TO 1250 W
7 PROT-005 THERMAL PROTECTION (L-175) 1500 TO 2000 W
8 ST-017 THERMOSTAT SP (240 V MAX)
8 ST-013 THERMOSTAT DP (600 V MAX)
9 M-RWF00A0 ADAPTER
10 PL-240 PILOT LIGHT 250V (RED)
* Add W for white and SW for silica white
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LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following product made by Stelpro: model ARWF. Please read
this limited warranty carefully. Subject to the terms of this warranty
defects in workmanship and/or materials for the following periods from the date of purchase:
purchaser; it is non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your
installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a
provide the
examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price
or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out
by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-6020
(consumers). The authorization number must be clearly written on the parcel or it will be refused.
CONDITIONS, EXCLUSIONS AND DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
and excludes any implied warranty of merchantability or implied warranty of tness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions
relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages,
penalties, special or punitive damages, damages for lost prots, loss of use of equipment, cost of capital, cost of substitute products, facilities or
services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro
specically disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack
of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural
disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage,
ooding, water damages, etc. This warranty does not cover any accidental or intentional losses or damages, nor does it cover damages caused by
negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price,
replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty
period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if
the written authorization of Stelpro and if the nameplate numbers have been removed or modied. This warranty does not cover scratches, dents,
corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred
during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations
on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specic legal rights and you
may have other rights which vary from state to state or from province to province.
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
, Stelpro warrants its products and their components against
5 years. This warranty applies only to the original
copy of the invoice and
at the discretion of Stelpro. Any parts
products have been altered without
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
STELPRO DESIGN INC. | Saint-Bruno-de-Montarville | Quebec | J3V 6L7
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