Issues & Solutions
Cubase SL 2.2
This document describes Issues you may encounter using the software and possible solutions to workaround
them.
Issue
Solution
Adding a MIDI Track can disturb the audio
engine. ASIO Sample rate can be changed or
lost. If a Direct Music MIDI port (example:
MIDEX 8) is opened for the first time (f.i. by
adding a MIDI track), it may happen Windows
Direct Music causes a short system halt, which
can disturb Cubase’s audio engine.
Go to Device Setup/VST Multitrack and do
Reset.
Quantizing Audio does not work, if a MIDI Track
is placed ABOVE the audio tracks
Re-order the tracks so that the audio tracks are
above the MIDI tracks.
MIDI recording from VST Instruments onscreen
keyboards or pads creates endless notes
Switch OFF Cycle Mode
Importing MPEG 1 video files does not work
(Mac version only)
Convert video files to standard Quicktime format
before importing
Inaccurate results if the Time Stretch Tool is
used in the project window
Depending on the algorithm selected, modifying
the event length using the Time Stretch tool Use
the Time Stretch Offline Audio Process instead
Pool - "Prepare Archive" does not work for video
files (only if video is present on video track)
Copy video file to the project folder manually or
do Prepare Archive while the video is not present
on the Video Track but in the Pool
Opening Video Window (Direct Show Player) or
importing video files can affect sample rate of the
ASIO audio card
If this happens frequently, a dedicated
soundcard (or built-in sound chip) should be set
as Preferred Device in the Windows Multimedia
panel.
Crash: Changing Accuracy of Pitch-ShiftEnvelope while previewing
Stop the Previewer before making adjustments,
then re-start the preview
Stuttering Playback of video files through
Firewire OUT (Mac version only)
Performance problem - try less compressed
video codec (e.g. DV format)
Paste Time doesn't work on Marker Track
Use "Insert Silence" function instead
Step Designer MIDI plugin "pattern change"
automation can not be written
Use the function to record the "pattern changes"
as MIDI notes
Performance / Playback problem due to sample
rate mismatch between Cubase and the audio
card (Mac version only)
If your audio interface is clocked externally (e.g.
via Word Clock), Cubase might not take notice of
sample rate changes (e.g. from 48 khz to 44,1
khz), which will disturb the audio playback. Make
sure the sample rate is properly set in the Project
Setup window.
MOTU PCI 324 Interface driver crashes if the
device is clocked externally and you try to
change the sample rate from Cubases project
setup
Incompatibility, will be fixed in MOTU driver
update
Length of the mixdown can be inaccurate if
Midex MIDI interface is connected. The Direct
Music components of the operating system can
cause a timing problem of the audio engine.
If this happens on your system, please use the
Windows MIDI ports instead of the DirectMusic
ports of the MIDI interface driver. Please read
the "MIDI Portfilter.txt" document.
Crash on startup if connected audio interface
(e.g. MOTU 2408) is switched OFF (Mac version
only)
Make sure the interface is switched ON
Automation is read inaccurately
If the ASIO block size (latency) is very big, the
automation is read inaccurately. Lower the ASIO
buffer size
imported Cubase SX 1.x projects containing
Halion 1.x loads with 'pending connections' if
Halion 2.x is installed
Manually set the MIDI connections and save the
project.
Crash with some plugins (Mac only): Entering
numeric values by pressing [ENTER] key instead
of the [RETURN] key
Always enter values by using the [RETURN] key
Projects sometimes load with wrong Generic
Remote Preset.
Set the correct preset manually after loading.
Mixer shows Channels in "hidden" status
Saving the project with the Mixer window
CLOSED solves this.
Possible crash: Setting VST Connection busses
to audio card inputs / outputs when a new project
is based on one of the built-in surround
templates
If this occurs, assign the VST Connection busses
to your audio card inputs / outputs *before* the
template is recalled.
Linking MIDI Channel faders (MIDI Mixer) does
not work correctly (faders "jump")
Do not link the faders if at least one of them is all
the way down. Setting the faders to a level other
than "OFF" lets them link correctly
Old Magneto plugin may crash.
Use the built-in version of this plugin
Some windows are "gone" when a project was
saved on a dual-monitor setup but is loaded on a
single-monitor setup
Make sure the window is not in "Always on Top"
status when it's saved. The window will then
appear at a suitable position on a single-monitor
setup.
Some editing functions (e.g. Split at Cursor, Split
Loop) do not work if there is a LOCKED track
involved.
Un-lock the tracks or move the locked track
BELOW the tracks to be edited. Or use the
Scissors Tool
Playback doesn't work after a VST Instrument
was frozen and a "Disk Full" message was given
Save, close and re-open the project, then it will
play again
VST Instrument "Freeze" claims "Not Enough
Disk Space" although the disk is not full
Reduce the project length
VST System Link doesn't submit Nudge Up /
Down ([CTRL]+[NUM+], [CTRL]+[NUM-]
accurately no a slaved system
Nudge locally on the slaved system
Crash when importing certain Cubase 5.x Songs
Can be solved in many cases by deleting the
"Audio Mix" Track in Cubase 5.x before importing
them.
Possible VST System Link problem if "Activate
ASIO Port for Data only" is enabled - computer
might freeze
Disable this option if the problem occurs
VST Instruments don't play when a project was
transfered from a PC to a Mac - MIDI tracks
show "Pending Connections".
After setting the MIDI connections to the VST
Instruments manually, they will be kept correctly.
Possible VST System Link synchronization
problem when the same port is used for both
audio and VST System Link
Run VST System Link through dedicated port if
this occurs.
VST System Link synchronization: The slaved
system doesn't follow "Preroll" of the master
correctly
Disable "Preroll" if VST System Link
synchronization is required
If audio parts and events are layered under each
other it may happen that you hear different
signals as shown in project window graphically
Avoid that audio parts and events are layered
After switching between different projects, it may
happen that at remote Mackie Control the faders
does not respond anymore
Push at Mackie Control button "Motors"
UNDO command does not work after toggling
between projects if Marker window is in front.
Close the marker window before UNDO.
Step input may work wrong if quantize values
are used with tripled values
Function Duplicate works only right for several
times, if no sub tracks in folder tracks are used
Resizing folder tracks to minimum let folder track
disappear
Avoid resizing folder tracks to minimum. Undo
helps if it has happened
Key command "zoom to event" works in opposite
way
Video-Import: MPEG1-Videofiles cannot be
played back under "Video for Windows"Playback-Method
use different playback methods
Very high track delay values (above 1000 ms) on
MIDI tracks may result in bad MIDI timing
Do not use high MIDI tracks delays if possible
only Mac: Cubase may crash if UAD plugIns are
used and Cubase is quitted and the projects
have not been closed before
Close first all projects before Cubase is quitted
Using the function Edit/Range/Insert Silence
does not update the playlist/playback directly
after usage.
The inserted silence can be first heard after
moving and removing back one of the audio
events
Sample Editor: in some cases it may happen that
hit points can not be edited because the
resolution (zoom) is not high enough
increase resolution until hit points can be edited
Only Mac: if Multiprocessing mode in VST
Engine Export Settings is used it is possible that
crackles appear on Rewire channels
Don't use Multiprocessing mode if Rewire
channels are used
Relocating in negative bar range with
keycommand "input location" may result in crash
Avoid to relocate in position before 0:1:1:0 with
key command "input location"
Feature "Import Audio CD": This function is
currently not supported for USB CD drives. If you
try to use this feature with USB CD drives,
malfunction may happen.
Problems when receiving MIDI Sysex data
through an Interface with DirectMusic MIDI ports,
like Steinberg Midex 3 and 8.
Please disable the DirectMusic ports for the
Midex in the DirectMusic Setup page. And
enable the Midex ports in the Windows MIDI
setup page.
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